Exclusive Interview| Riddhi Dhotre, Housekeeping Manager Novotel Pune, Nagar Road.
/"Housekeeping is more than just cleaning rooms—it's about creating an experience where every guest feels comfortable and cared for."
Read More"Housekeeping is more than just cleaning rooms—it's about creating an experience where every guest feels comfortable and cared for."
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A great menu does more than sell dishes—it shapes the guest experience. Paul-Edouard Gillard, Director of Food & Beverage at Meliá Pattaya Hotel, shares how storytelling, menu psychology, profitability and cultural rituals can transform a restaurant menu into a powerful experience that guests remember.