Radisson Collection Hotel & Spa, Riverfront Srinagar appoints Areeb Farooq as Cluster Head – Information Technology

Areeb brings over nine years of experience across hospitality technology, IT operations and hotel pre-openings in Kashmir.

Areeb Farooq has been appointed Cluster Head – Information Technology at Radisson Collection Hotel & Spa, Riverfront Srinagar, bringing over nine years of hospitality technology experience. Areeb brings over nine years of experience in hospitality technology and operations, having begun his career in 2017 as a Trainee with Grand Mumtaz Group of Hotels and progressively taken on larger responsibilities across hotel IT operations and pre-opening environments.

Over the course of his career, Areeb has been closely involved in IT setup, operational readiness, hotel openings and live operations across five hotels in Kashmir — Radisson Srinagar, Radisson Pahalgam, Country Inn Hotel Sonamarg, Radisson Sonamarg, and Radisson Collection Hotel & Spa, Riverfront Srinagar.

Hospitality technology experience

His experience spans hospitality technology and infrastructure, including networking and Wi-Fi, Opera PMS, system integrations, access control, cybersecurity, vendor management, troubleshooting and day-to-day IT operations. Having worked across both pre-opening and operational environments, he brings a practical understanding of the technology requirements that support seamless hotel operations.

At Radisson Collection Hotel & Spa, Riverfront Srinagar, Areeb will take on the role of Cluster Head – Information Technology, leading and supporting technology operations while working closely with hotel leadership and multiple operational departments.

Areeb on his career journey

Reflecting on his career journey, Areeb said: “My professional approach has always been simple – never say no. Every technology challenge in hospitality deserves an effort to find a practical solution. From starting my journey as a trainee to taking on the responsibility of Cluster Head, the experience across five hotels has been a journey of continuous learning. My goal remains to ensure that technology is a strong support system for our colleagues, our operations and, ultimately, the guest experience.”

His journey from trainee in 2017 to Cluster Head reflects a progression built through hands-on experience, hotel openings, operational challenges and a continued focus on making technology work effectively for hospitality.

Fortune Hotels appoints Amruta Deshpande as Cluster Manager – Revenue at Corporate Headquarters

Fortune Hotels, a member of the ITC Hotels’ Group, has announced the appointment of Amruta Deshpande as Cluster Manager – Revenue at its corporate headquarters.

An accomplished hospitality professional with over 15 years of experience, Amruta is known for her strong analytical acumen, strategic revenue management expertise, and results-driven approach. In her new role, she will oversee cluster revenue performance, with a focused mandate to optimise pricing strategies, maximise profitability, and strengthen overall revenue outcomes across the portfolio.

Prior to joining Fortune Park Hotels Ltd., Amruta held key leadership roles with leading hospitality brands, including IHG Hotels & Resorts, Radisson Hotel Group, and Eros Hotels. Most recently, she served as Portfolio Revenue Manager, leading revenue management for the Holiday Inn Express portfolio for IHG Hotels in India and playing an important role in strengthening commercial performance.

With her extensive industry experience and proven track record in revenue strategy, Amruta is well-positioned to contribute significantly to Fortune Hotels continued growth and market leadership.

Mallika Chugh Promoted to Cluster Manager, Marketing Communication at Courtyard by Marriott Agra and Gurugram

Courtyard by Marriott is proud to announce the promotion of Mallika Chugh to Cluster Manager, Marketing Communication for Courtyard by Marriott Agra and Courtyard by Marriott Gurugram.

With over 2.5 years of experience at Marriott, Mallika has played a pivotal role in driving successful marketing campaigns, including the pre-opening strategies for Four Points by Sheraton Sonmarg and Fairfield by Marriott Agra. Her tenure at Courtyard by Marriott Gurugram Downtown has made a remarkable impact on the property’s brand presence.

Mallika’s expertise spans digital marketing, offline marketing, public relations, and internal and external communications. A graduate of Delhi University, she has authored over 100 published articles in leading publications, she also had her research on Media Influence and Humanitarian Intervention During Crisis published in an international journal during her master’s.

We are confident Mallika will continue to drive success and elevate the marketing communication strategies for both properties in her new role. Congratulations, Mallika!