Prem Dhami brings over 18 years of experience across luxury hospitality, pre-openings, risk management and security operations.

The Ritz-Carlton, Bangalore has appointed Prem Dhami as Director of Loss Prevention. He brings over 18 years of experience across luxury hospitality, pre-openings, risk management and security operations.

In his new role, Dhami will oversee the hotel’s loss prevention function, including risk management, emergency preparedness, investigations, fire and life safety, surveillance and access management. He will also work with hotel leadership and relevant authorities on preparedness across the property.

Experience across hotel pre-openings and security operations

Dhami joins The Ritz-Carlton, Bangalore from Novotel Jaipur Convention & Exhibition Centre, where he served as Security Manager and led the function during the hotel’s pre-opening.

Over the course of his career, Dhami has contributed to the pre-opening of five hotels and managed security arrangements for international, political and entertainment events, including the Vibrant Gujarat Global Investors Summit and Rising Rajasthan, as well as concerts featuring artists such as Arijit Singh, Diljit Dosanjh and Karan Aujla.

He has also received appreciation from the US Secret Service for managing security arrangements for US diplomats at a Hilton property in Ahmedabad.

The Ritz-Carlton, Bangalore on the appointment

“In our business, some of the most important work happens quietly, behind the scenes. It requires judgement, vigilance and the ability to anticipate what may be needed before it is called for. Prem brings these qualities together with a strong understanding of hospitality, and we are delighted to have him join The Ritz-Carlton, Bangalore,” said Reuben Kataria, General Manager, The Ritz-Carlton, Bangalore.

“I am delighted to join The Ritz-Carlton, Bangalore and look forward to contributing to the hotel and its team. The role presents an opportunity to bring together my experience across hospitality and loss prevention, while continuing to learn and grow in a new environment. I look forward to working closely with the team and contributing to the hotel’s continued success,” said Prem Dhami, Director of Loss Prevention, The Ritz-Carlton, Bangalore

Shetty brings over a decade of experience in catering sales and MICE, and will lead the hotel's catering, group and events business.

The Ritz-Carlton, Bangalore has appointed Ketan Shetty as Director of Catering Sales. In his new role, Shetty will lead the hotel’s catering, group and MICE business, working with the sales, culinary and events teams to oversee the catering portfolio and event experiences.

Brings over a decade of experience

Shetty has more than 10 years of experience in catering sales, MICE and commercial strategy. Before joining The Ritz-Carlton, Bangalore, he led the reactive sales function at JW Marriott Mumbai Sahar, overseeing MICE and medical conference business. His career also includes roles at JW Marriott Hotel Bengaluru, The Leela Palace Bengaluru, Sofitel Mumbai BKC and Courtyard by Marriott Mumbai International Airport.

Leadership comments

Commenting on his appointment, Ketan Shetty, Director of Catering Sales, The Ritz-Carlton, Bangalore, said, “I am honoured to join The Ritz-Carlton, Bangalore and look forward to contributing to a hotel renowned for its commitment to excellence. I am excited to work alongside various teams at the hotel to build meaningful client relationships and create memorable events that reflect the distinctive standards of the brand.”

Reuben Kataria, General Manager, The Ritz-Carlton, Bangalore, said, “Ketan brings a strong commercial foundation and a thoughtful, relationship-led approach to business development. Having worked in Bengaluru previously, he returns with valuable knowledge of the market and an understanding of the city’s evolving events landscape. We are delighted to welcome him to The Ritz-Carlton, Bangalore and are confident that his experience and leadership will further strengthen our MICE business.