Mohammed Parvez, CEO of Essentia Hotels & Resorts, on building a hospitality brand around Indian warmth, hiring for attitude, and using technology to free teams for guests.
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Dr Vivek Pathak on hospitality education, the changing expectations of young people, and why the most important lessons still happen between people.
India now has more MICHELIN Key hotels than any other country in the Middle East, Africa and India selection. For owners and operators, the more useful question is what it took to get there, and what it will take to stay by Prabhjot Bedi, Founder and CEO, Eclat Hospitality
DigiPlate founder Jamie Carmichael sets out a monthly 15-minute checklist for hotels to test every QR, NFC and feedback link as a guest would — before quiet link failures reach hundreds of stays.
OZEN RESERVE BOLIFUSHI and OZEN LIFE MAADHOO won top titles at the 33rd World Travel Awards, extending a run of Maldives and Indian Ocean villa resort honours for THE OZEN COLLECTION.
Vedant Kedia of Mount Everest Breweries Ltd on how chai, coffee and beer o’clock moments are shaping India’s beverage culture, and why occasions matter as much as products.
Sandeep Ahuja, Managing Director of Atmosphere Living and One Atmosphere, on how branded residences are reshaping urban Indian homes through hospitality-led service, design and operational consistency.
