Mr. Avik Roy Chowdhury appointed as Front Office Manager

As Front Office Manager, Avik Roy Chowdhury brings over a decade of experience in front office operations, guest services and hotel leadership across prominent IHG and Accor properties. With a strong focus on guest satisfaction, operational efficiency and brand excellence, he leads the front office team in delivering seamless hospitality experiences while driving quality, loyalty and service performance.

 Avik's career has been shaped through progressive leadership roles at Crowne Plaza Bengaluru Electronic City, Holiday Inn Chennai OMR, Holiday Inn Agra, Holiday Inn Goa Candolim, Novotel Kochi Infopark and voco Jim Corbett. Throughout his journey, he has been recognised with several accolades, including Star of the Year, Highest Upseller Award and Manager of the Quarter. As an IHG Certified Trainer and Brand Audit Champion, he has successfully led quality audits, loyalty programmes, operational training and guest experience initiatives, contributing significantly to hotel performance and brand compliance.

 A graduate in Hotel Management from NSHM, Durgapur, Avik is known for his guest-first philosophy, collaborative leadership and passion for developing high-performing teams. His expertise in front office operations, quality assurance and service excellence enables him to consistently create memorable guest journeys while strengthening operational standards.