Neha Chhabra Appointed General Manager of Sofitel Mumbai BKC

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Sofitel Mumbai BKC has announced the appointment of Neha Chhabra as its new General Manager, marking a significant leadership move for the luxury property. With over 20 years of experience in luxury and business hospitality, Chhabra brings a wealth of expertise in operations, guest experience, and brand excellence to the Sofitel portfolio.

🌟 A Seasoned Hospitality Leader

  • Neha Chhabra has held senior leadership roles across marquee hotels including JW Marriott Mumbai Sahar, The Trident Bandra Kurla, and The Oberoi New Delhi.

  • Most recently, she served as General Manager at JW Marriott Goa, where she successfully positioned the hotel as one of North Goa’s premier luxury destinations.

  • At Courtyard by Marriott Bengaluru Hebbal, she guided her team through the pandemic with agility, ensuring both operational excellence and financial resilience

    Her leadership has been widely recognized with multiple accolades:

  • Goa’s Best General Manager 2024 – CMO Asia

  • Leadership Excellence 2022 – APEC GM Awards

  • Diamond General Manager of the Year 2021–22 – Courtyard Brand (Global)

  • Honored among the Most Fabulous Women Leaders in Hospitality

  • Hotel Manager of the Year 2019 – BW Hotelier & Stelliers South Asia

Reflecting on her new role, Neha Chhabra shared:

“Joining Sofitel Mumbai BKC is an exciting opportunity to build on the brand’s legacy of French sophistication and Indian hospitality. I look forward to leading the exceptional team here to further strengthen Sofitel’s position as Mumbai’s most distinguished luxury destination and to create meaningful, memorable experiences for our guests.”

📈 Strategic Direction

As General Manager, Chhabra will oversee:

  • Overall operations and strategic growth of the property

  • Enhancing guest experiences with Sofitel’s signature Art de Vivre (French art of living)

  • Driving sustainable growth while nurturing creativity and excellence among her teams

Neha Chhabra’s appointment signals a new chapter for Sofitel Mumbai BKC, blending her proven track record in luxury hospitality with Sofitel’s French-inspired elegance. Her leadership is expected to further elevate the hotel’s standing as one of Mumbai’s most distinguished destinations for both leisure and business travelers.