Rosetta Hospitality appoints Abhishek Dhar as General Manager of Rosetta Sakleshpur

Dhar returns to the 100-acre coffee plantation resort in Karnataka after leading Elements by Rosetta in Goa, bringing more than 25 years of hospitality experience.

Rosetta Hospitality has appointed Abhishek Dhar as General Manager of its flagship resort, Rosetta Sakleshpur, set within a 100-acre coffee plantation in Hassan, Karnataka, approximately a three-hour drive from Bengaluru. Dhar returns to the property, where he previously served as Resident Manager, after most recently leading Elements by Rosetta in Varca, Goa, as General Manager.

With more than 25 years of hospitality experience, Dhar brings expertise across food and beverage, hotel operations and guest experience. His career spans leading hospitality brands in India and overseas, including The Imperial, New Delhi; Four Seasons Resort Maldives at Landaa Giraavaru; Raffles Hotel Singapore; The Leela Palaces & Resorts; Hyatt Hotels; Alila Hotels & Resorts; InterContinental Hotels Group; Evolve Back; GreenPark Hotels & Resorts; and Rosetta Hospitality.

A career spanning luxury hospitality and resort operations

Dhar began his hospitality career at The Imperial, New Delhi, where he developed his experience in luxury hotel operations and progressed over six years to the role of Assistant Restaurant Manager. He subsequently held positions at Four Seasons Resort Maldives at Landaa Giraavaru, Raffles Hotel Singapore, The Leela Palaces & Resorts, Hyatt Hotels and Alila Hotels & Resorts. His experience across food and beverage and hotel operations prepared him for broader resort management and leadership responsibilities.

He joined Rosetta Hospitality in 2019 as Pre-Opening Manager for Rosetta Sakleshpur, overseeing operational preparations ahead of the property’s opening. He later served as Resident Manager, developing an in-depth understanding of the resort’s operations and nature-led positioning.

Dhar subsequently moved to Goa as General Manager of Elements by Rosetta, where he oversaw overall operations and guest experience. During his tenure, the resort achieved a five-star classification, marking a significant milestone in its development.

Focus on service excellence and experiential offerings

As General Manager, Dhar will oversee Rosetta Sakleshpur’s overall operations, focusing on service excellence, team development and guest satisfaction. He will also guide the continued development of experiential offerings, strengthening the property’s connection with its natural surroundings and regional character across accommodation, dining and events.

Commenting on the appointment, Jai Sreedhar, Joint Managing Director and CEO, Rosetta Hospitality, said, “Abhishek Dhar’s return to Rosetta Sakleshpur brings together his familiarity with the property and the experience he has gained leading Elements by Rosetta. His understanding of our operating ethos and the distinct character of Sakleshpur will be valuable as we continue to evolve the guest experience and strengthen the resort’s positioning.”

Dhar said, “Returning to Rosetta Sakleshpur as General Manager is a meaningful opportunity, given my earlier association with the property and my journey with Rosetta Hospitality. Leading Elements by Rosetta has further broadened my perspective on resort operations, team leadership and evolving guest expectations. I look forward to working with the team to build on Sakleshpur’s distinctive character and create thoughtful, memorable experiences rooted in the destination.”

Pullman Chennai Anna Salai appoints Anuradha Venkatachalam as General Manager

With over 16 years of international hospitality experience, Venkatachalam will lead the hotel’s commercial strategy, brand positioning and guest experience initiatives

Pullman Chennai Anna Salai has appointed Anuradha Venkatachalam as its new General Manager, effective 1 October 2026. She brings over 16 years of international hospitality experience across the Middle East and Southeast Asia, spanning commercial strategy, marketing, operations, pre-openings and brand launches.

Experience across international hospitality brands

Venkatachalam began her career with Crowne Plaza Bahrain in 2010 and subsequently held leadership roles with JW Marriott Kuwait and IHG in Oman and Singapore. Most recently, she served as Hotel Captain at Moxy Bengaluru Airport Prestige Tech Cloud, where she led the pre-opening and launch of the first Moxy hotel in South Asia.

A people-first approach to leadership

Venkatachalam’s leadership philosophy centres on developing talent, empowering teams and creating meaningful experiences for stakeholders. She is particularly passionate about empowering women and nurturing future hospitality leaders, with an emphasis on building teams where employees feel trusted, supported and encouraged to grow.

Her approach also focuses on bringing a brand’s personality to life across guest touchpoints, combining brand storytelling with operational delivery.

Focus on brand identity and commercial growth

At Pullman Chennai Anna Salai, Venkatachalam will focus on strengthening the hotel’s commercial performance and brand positioning. Her priorities include building on its art-inspired identity, developing its culinary offerings and creating distinctive experiences for guests and employees.

Commenting on her appointment, Anuradha Venkatachalam, General Manager, Pullman Chennai Anna Salai, said, “I am delighted to begin this new chapter with Pullman Chennai. I have always believed that people are at the heart of hospitality. My focus has always been on building teams, developing hospitality leaders and creating experiences that have meaning for everyone we work with and welcome. I look forward to building on Pullman Chennai’s distinctive identity and taking its story forward with the team.”

With her international experience, people-first leadership philosophy and focus on brand development, Venkatachalam takes charge as Pullman Chennai Anna Salai enters its next phase.

Courtyard and Fairfield by Marriott Bengaluru Outer Ring Road welcome Deep Vahi as Multi-Property General Manager

October 2026: Courtyard and Fairfield by Marriott Bengaluru Outer Ring Road are delighted to welcome Deep Vahi as Multi-Property General Manager. Bringing nearly two decades of experience across Sales, Marketing and Operations, Deep joins the properties following a career that has taken him through diverse commercial and operational leadership roles.

 Deep began his career with The Oberoi Hotels & Resorts before joining JW Marriott Mumbai Juhu in 2008, where he built his foundation in Sales. His career with Marriott International has since evolved across the National Sales Organization, Courtyard by Marriott Mumbai International Airport and JW Marriott Mumbai Juhu, spanning Sales, Marketing and Operations. Returning to JW Marriott Mumbai Juhu in 2021 as Director of Sales & Marketing, Deep transitioned into Operations in 2024 and most recently served as Hotel Manager.

His contributions have been recognized with several Marriott International honors, including the President’s Circle Award, two Chairman’s Circle Awards and the Sales & Marketing Leader of the Year – Luxury (APEC) award. In his new role, Deep will lead both properties with a focus on building on their strong foundations, unlocking new avenues for growth, and fostering a culture where business performance, associate development and guest experience go hand in hand.

Commenting on his appointment, Deep Vahi, said, “Namaskara Bengaluru. It is a privilege to begin this new chapter in the Silicon Valley of India, a city that beautifully brings together innovation, culture and a distinctive sense of warmth. I look forward to immersing myself in this dynamic city, building meaningful relationships with our guests , partners and most importantly working alongside the talented teams at Courtyard by Marriott Bengaluru Outer Ring Road and Fairfield by Marriott Bengaluru Outer Ring Road.

For me, hospitality has always been about people and the experiences we create together. I look forward to nurturing a culture where our associates feel inspired, empowered and proud to bring their very best every day, while creating memorable and meaningful experiences for every guest who walks through our doors.”

 Beyond his professional interests, Deep is an avid cricket enthusiast and enjoys both watching and playing the sport.

Ramee Group of Hotels appoints Arpit Saha as General Manager at Ramee Guestline Hotel, Tirupati

Saha brings over 17 years of hospitality experience across international and domestic hotel brands, with expertise in revenue growth and hotel operations.

Ramee Group of Hotels has appointed Arpit Saha as General Manager at Ramee Guestline Hotel, Tirupati. The appointment is part of the group’s efforts to strengthen its market presence and support revenue growth across its properties.

Saha brings over 17 years of hospitality experience and has worked with brands including IHG, Carlson, Starwood, Royal Orchid, Wyndham, Marriott and Louvre. His experience includes revenue generation and on-ground hotel operations.

Experience and industry recognition

Saha has received several industry recognitions during his career. These include the Pan India-level award under the five-star category five times over the past four years, Director of Rooms of the Year at the Hoteliers India Awards 2024, FOM of the Year at FHRAI 2024 and FO Leader of the Year at the Hospitality Excellence Awards 2024.

He was also runner-up in the Best Front Office Manager category at the Hotelier India Awards in 2021 and 2023. His professional approach is characterised by an emphasis on performance standards and business goals.

Leadership at Ramee Guestline Hotel, Tirupati

Commenting on the appointment, Saurab Gahoi, Senior Vice President, Ramee Group of Hotels, said, “We are happy to welcome Arpit Saha to the leadership team at this exciting juncture. His exceptional industry exposure and proven track record of operational excellence make him the ideal leader to elevate our hotel”.

Speaking on his appointment, Arpit Saha said, “I am thrilled to be a part of Ramee group of hotels. I look forward to my experience to elevate our guest experience, build lasting relationships, and drive the hotel’s continued success and market leadership.

Nishant Negi, General Manager, Welcomhotel by ITC Hotels, Dwarka, New Delhi

Nishant Negi is the General Manager of Welcomhotel by ITC Hotels, Dwarka — a 392-room upper-upscale property that anchors New Delhi's newest business and events district, adjacent to Yashobhoomi, the India International Convention & Expo Centre. With over 20 years at ITC Hotels, he has built a career defined by turnarounds, pre-openings and the steady, disciplined craft of running large, complex hotels at the highest level.

His path through the group — spanning leadership roles at ITC Grand Chola, ITC Maratha, Sheraton New Delhi and ITC Mughal, before rising through front office and Resident Manager positions to General Manager — has given him a rare, ground-up fluency in hotel operations, ownership relations and revenue strategy, sharpened further by a Revenue Management certification from IIM Ahmedabad.

At Welcomhotel Dwarka, Nishant is leading one of the hotel's most ambitious chapters: a full repositioning of the property toward MICE and celebrations leadership in Delhi NCR, anchored by the launch of Del One, the hotel's new all-day dining destination, and Still & Soil, its craft gin bar. The initiative reflects his belief that a hotel's next phase of growth must be led as deliberately as its first — through sharper positioning, distinctive food and beverage concepts, and experiences guests choose to return for and talk about.

Nishant's contribution to the industry has been recognised with the Hotelier India GM of the Year — North Region award and Hotel of the Year – Premium, Spotlight Award 2025 by ITC Hotels.

Known for a hands-on, detail-led leadership style, Nishant continues to combine operational rigour with a genuine warmth for guests and teams alike — the balance that has defined his quarter-century in hospitality.

Renaissance Ahmedabad Hotel appoints Rabindra Rai as General Manager

Rai brings over two decades of hospitality experience, including leadership roles with Marriott International, Hyatt Hotels and The Oberoi.

Renaissance Ahmedabad Hotel has appointed Rabindra Rai as General Manager. With over two decades of hospitality experience, Rai has held leadership assignments with The Oberoi, Hyatt Hotels and Marriott International.

During his more than 10-year career with Marriott International, he has worked across hotel operations, commercial performance, guest satisfaction and brand standards.

Experience across Marriott International

Before joining Renaissance Ahmedabad Hotel, Rai served as Hotel Manager at Four Points by Sheraton Visakhapatnam, where he focused on strengthening the property’s market position, introducing guest-focused initiatives and supporting business growth.

He also has a professional connection with Ahmedabad, having previously held a senior leadership position in the city. His return comes as Renaissance Ahmedabad continues to develop its positioning as a lifestyle-led hotel connected to the city’s culture and character.

Focus on guest experience and team development

In his new role, Rai will focus on hotel operations, guest experience, commercial performance and team development. His leadership approach centres on empowering employees, delivering personalised hospitality and maintaining brand standards.

Beyond his professional responsibilities, Rai is interested in mentoring future hospitality leaders and developing guest experiences. He is also a travelogue writer with an interest in culture, destinations and storytelling.

Commenting on his appointment, Rabindra Rai said, “Ahmedabad is a city I have a strong professional connection with, and returning here in this role is particularly meaningful. Renaissance Ahmedabad has a distinctive personality and an opportunity to create experiences that are deeply connected to the city. I look forward to working with the team to build on what the hotel has created and take its journey forward with a strong focus on our guests, our people and the city we are part of.”

Courtyard by Marriott Bengaluru Hebbal welcomes Ena Roy as its new General Manager

Courtyard by Marriott Bengaluru Hebbal has appointed Ena Roy as its new General Manager, bringing over two decades of experience across leading luxury hospitality brands. Her career spans Four Seasons, Grand Hyatt, Hyatt Regency, Sheraton, Novotel, Radisson, ITC and Oberoi, with extensive expertise across operations, pre-openings, renovations, guest experience and commercial performance.

In her new role, Ena will provide commercial, strategic and operational leadership across the hotel, with a focus on excellence, business performance, team development and guest experience. Bringing a passionate, forward-looking and people-centric approach, she will work closely with the leadership team to drive operational efficiency, strengthen commercial performance and uphold Courtyard by Marriott’s commitment to creating welcoming and inviting experiences for today’s travellers.

Ena’s leadership will also focus on fostering a culture that encourages curiosity, collaboration and connection, while ensuring the hotel continues to evolve with the changing needs of next-generation travellers. Her approach aligns with Courtyard’s forward-thinking spirit, combining thoughtful hospitality with an understanding of emerging trends and evolving guest expectations.

Prior to joining Courtyard by Marriott Bengaluru Hebbal, Ena served as Director of Operations at Sheraton Grand Bangalore Whitefield Hotel & Convention Centre, where she oversaw end-to-end hotel operations, with a strong focus on guest satisfaction. She was also responsible for driving GOP performance through revenue-focused strategies, with a strong emphasis on operational departments.

Earlier in her professional journey, Ena held leadership positions with established hospitality brands, including Hyatt Regency Kolkata,Park Hyatt Chennai, Grand Hyatt Kochi and Four Seasons Mumbai, building a strong foundation across rooms and hotel operations.This breadth of experience has given Ena a strong understanding of guest satisfaction, business performance and the evolving dynamics of the hospitality industry.

 An avid traveller and culture enthusiast, Ena enjoys discovering new destinations, learning about different cultures and connecting with people.

Courtyard and Fairfield by Marriott Bengaluru appoint Deep Vahi as multi-property general manager

With nearly two decades of experience across sales, marketing and operations, Deep Vahi will lead both properties in Bengaluru’s Outer Ring Road corridor.

Courtyard and Fairfield by Marriott Bengaluru Outer Ring Road welcomes Deep Vahi as Multi-Property General Manager. Bringing nearly two decades of experience across Sales, Marketing and Operations, Deep joins the properties following a career that has taken him through diverse commercial and operational leadership roles.

A career across Marriott

Deep began his career with The Oberoi Hotels & Resorts before joining JW Marriott Mumbai Juhu in 2008, where he built his foundation in Sales. His career with Marriott International has since evolved across the National Sales Organization, Courtyard by Marriott Mumbai International Airport and JW Marriott Mumbai Juhu, spanning Sales, Marketing and Operations.

Returning to JW Marriott Mumbai Juhu in 2021 as Director of Sales & Marketing, Deep transitioned into Operations in 2024 and most recently served as Hotel Manager.

Recognised for leadership and performance

His contributions have been recognised with several Marriott International honours, including the President’s Circle Award, two Chairman’s Circle Awards and the Sales & Marketing Leader of the Year – Luxury (APEC) award.

In his new role, Deep will lead both properties with a focus on building on their existing foundations, exploring new avenues for growth and fostering a culture where business performance, associate development and guest experience go hand in hand.

Deep Vahi on his appointment

Commenting on his appointment, Deep Vahi, said, “Namaskara Bengaluru. It is a privilege to begin this new chapter in the Silicon Valley of India, a city that beautifully brings together innovation, culture and a distinctive sense of warmth. I look forward to immersing myself in this dynamic city, building meaningful relationships with our guests , partners and most importantly working alongside the talented teams at Courtyard by Marriott Bengaluru Outer Ring Road and Fairfield by Marriott Bengaluru Outer Ring Road. For me, hospitality has always been about people and the experiences we create together. I look forward to nurturing a culture where our associates feel inspired, empowered and proud to bring their very best every day, while creating memorable and meaningful experiences for every guest who walks through our doors.”

The Leela appoints Rajesh Namby as General Manager of The Leela Coorg Forest Sanctuary

Rajesh Namby brings more than three decades of experience across luxury hotels, destination resorts, food and beverage and hotel operations.

The Leela Palaces, Hotels and Resorts announces the appointment of Rajesh Namby as General Manager of The Leela Coorg Forest Sanctuary, the brand’s first forest sanctuary. With over three decades of experience across luxury hotels, destination resorts, food & beverage and hotel operations, Rajesh brings a distinguished career and a deep association with The Leela to this new role.

Set amidst the verdant landscapes of the Western Ghats, The Leela Coorg Forest Sanctuary is envisioned as an immersive retreat that brings together the natural beauty of Coorg with The Leela’s distinctive expression of true Indian luxury. Surrounded by 76 acres of forest, the sanctuary will offer guests a deeply immersive experience shaped by nature, wellness, culinary discovery and personalised hospitality, while drawing inspiration from the region’s rich landscape, culture and character.

A new chapter in The Leela’s Coorg journey

As The Leela marks 40 years of its journey in Indian luxury hospitality, Rajesh’s appointment marks another significant chapter for the brand as it brings its philosophy of Indian hospitality to a new setting in Coorg.

A long-standing member of The Leela family, Rajesh began his journey with the brand at The Leela Palace Bengaluru, progressing through banquet and Food & Beverage leadership roles. He subsequently moved to The Leela Palace New Delhi, where he took on senior F&B and operational responsibilities, before becoming General Manager of The Leela Palace Udaipur.

Experience across luxury hospitality

Over the course of his career, Rajesh has also held leadership positions at Raffles Udaipur and The Lodhi, New Delhi, before taking up his current assignment with The Leela Coorg Forest Sanctuary. His career has also included leadership roles with Hyatt Regency Kolkata and Hilton Golden Palms Resort & Spa Bengaluru, among other leading hospitality institutions. His early association with The Leela also included the pre-opening of celebrated dining destinations such as Le Cirque and MEGU at The Leela Palace New Delhi.

Role at The Leela Coorg Forest Sanctuary

In his new role, Rajesh will lead the team at The Leela Coorg Forest Sanctuary, with a focus on creating a seamless guest journey while establishing the property as a distinctive expression of The Leela’s Indian luxury. The sanctuary will draw inspiration from its natural surroundings and the character of Coorg, with wellness, culinary experiences, nature and personalised service woven into the guest experience.

Speaking on his appointment, Rajesh Namby said, “It is a privilege to be entrusted with this important chapter in The Leela’s journey. I am grateful for the opportunity to lead The Leela Coorg Forest Sanctuary and to bring to life a vision that is deeply rooted in the destination, while reflecting the warmth, grace and distinctive hospitality of The Leela. I look forward to working with the team to create experiences that feel deeply personal, meaningful and true to the spirit of Coorg and the values of the brand.”

Pradeep Kandari Appointed General Manager of The Leela Gandhinagar & MMCEC

Gandhinagar, Gujarat: The Leela Palaces, Hotels and Resorts has announced the appointment of Pradeep Kandari as the General Manager of The Leela Gandhinagar & Mahatma Mandir Exhibition and Convention Centre (MMCEC).

With over two decades of experience in hospitality, Pradeep brings extensive expertise to his new role, with a focus on enhancing guest experiences, driving business growth, and further strengthening the property's position within Gujarat's evolving luxury hospitality landscape.

Pradeep is known for his strong understanding of guest expectations and deep commitment to hospitality. His approach is rooted in personalised service, attention to detail, and creating meaningful connections with guests.

He has been a part of The Leela since January 2023. During his tenure with the brand, he has held progressive leadership roles across its Bengaluru portfolio. Prior to this appointment, he served as Hotel Manager at The Leela Palace Bengaluru.

With extensive experience in luxury hospitality, Pradeep brings a refined perspective on high-end service, operational excellence, and the evolving expectations of luxury travellers. Before joining The Leela, he held leadership positions with some of the world's most prestigious hospitality brands, including The St. Regis Mumbai, Starwood Hotels & Resorts, Le Royal Méridien, and Taj Hotels Resorts and Palaces. His international experience includes an assignment with Manchester Marriott, further broadening his perspective on luxury hospitality and personalised guest service.

Speaking on his appointment, Pradeep Kandari said:

"I am delighted to take on this opportunity. Gujarat is witnessing an exciting evolution in luxury hospitality, driven by the growth of convention, MICE, wedding, and leisure travel across the region. With The Leela Gandhinagar and the Mahatma Mandir Exhibition and Convention Centre together offering a distinctive proposition for discerning travellers and large-scale events, our focus will be on creating experiences that are warm, intuitive, and memorable, while continuing to uphold the values of Indian hospitality, rooted in the timeless philosophy of Atithi Devo Bhava, that define The Leela."

The Leela Gandhinagar looks forward to welcoming Pradeep Kandari and embarking on this new chapter together as the complex continues to create exceptional experiences and strengthen its position as a leading luxury hospitality destination and world-class venue in Gujarat.

ME by Meliá Dubai appoints Arlette Richter-Picardo as general manager

The former Hotel Local Dubai general manager will oversee commercial performance, operations and the development of the hotel’s dining, wellness and cultural offering

ME by Meliá Dubai has appointed Arlette Richter-Picardo as general manager, handing her responsibility for the Zaha Hadid-designed property’s commercial performance, operations and guest experience.

Richter-Picardo joins from Hotel Local Dubai, where she led the property’s rebranding and transition into Marriott’s Autograph Collection. Her appointment brings more than 15 years of experience across the UAE’s luxury and lifestyle hotel sectors to the role.

At Hotel Local, she oversaw the alignment of the property’s existing identity with its new brand affiliation. Her work included developing the guest journey and the hotel’s signature Autograph moment, designed to reflect its individual character within the collection.

Her previous senior leadership roles span Marriott Resort Palm Jumeirah, The Dubai Edition, Marriott Hotel & Executive Apartments Downtown Abu Dhabi, and The St. Regis Abu Dhabi.

Across her career, she has led teams of more than 700 employees, with experience covering commercial strategy, F&B, brand development and hotel operations in both Dubai and Abu Dhabi.

At ME by Meliá Dubai, her remit will include profitability, service standards, people and culture, alongside the day-to-day running of the hotel. She will work with the leadership team and key stakeholders to identify commercial opportunities and strengthen the property’s position in Dubai’s luxury market.

The role also includes developing its dining, wellness and cultural experiences, with a focus on keeping the hotel’s offering relevant as competition across the city continues to grow.

Commenting on her appointment, Richter-Picardo said: “ME by Meliá Dubai already has something many hotels spend years trying to build: a clear identity. My role is not to change what makes it distinctive, but to build on that strength, translating it into meaningful guest experiences and strong business performance.”

She added: “Dubai’s hospitality landscape moves incredibly quickly, and standing still simply isn’t an option. As we enter a new season, I’m looking forward to working with the team to evolve the hotel across its guest experience, dining, culture and service, while unlocking new opportunities for growth

Ruby Garcia Returns “Home” to Become New General Manager of Phulay Bay, a Ritz-Carlton Reserve, Krabi

Luxury hospitality leader brings a fresh perspective to this highly-acclaimed Michelin 3-Key resort, where she previously spent almost three years as Director of Operations and GM

 Ruby Garcia

 Krabi, Thailand: September 2026 – Phulay Bay, a Ritz-Carlton Reserve, the ultra-luxurious seafront sanctuary in Southern Thailand’s Krabi province, is embarking on an exciting new era of leadership following the arrival of its new General Manager, Ruby Garcia, who returns “home” to the place where she previously spent almost three happy and successful years.

 A highly effective hospitality leader with more than two decades of experience in the luxury sector across Asia, the Caribbean and USA, Ruby has enjoyed a flourishing career with some of the world’s most prestigious five-star hotel groups, including Mandarin Oriental and Four Seasons.

 She was appointed Director of Operations at Phulay Bay in 2017, and her success in this role led to Ruby being named as the Reserve’s General Manager in 2018. During this spell she made a lasting impression, creating strong bonds with her team and guests, helping Phulay Bay to attain top-tier guest satisfaction rankings, and overseeing long-term investments.

 Following a productive spell as the opening GM of COMO Metropolitan Singapore – the country’s first COMO hotel which she established as one of Singapore’s most prestigious lifestyle destinations – Ruby now returns to Krabi’s pure shores with broader knowledge, fresh perspectives and a deeper appreciation for what makes Phulay Bay truly unique.

 Having been named as a “General Manager of the Year” finalist at the 2026 Stelliers Asia Awards, Ruby clearly has high levels of operational ability and commercial acumen. She is passionate about developing strong and confident teams, about mentoring future executives and championing greater representation of women in leadership.

 Now, her vision is to build upon Phulay Bay’s stellar reputation, which has seen it achieve three MICHELIN Keys, and to inspire greater connections to the destination through wellness, gastronomy and locally-inspired activities. As luxury hospitality evolves and becomes more experiential, Ruby will focus on providing genuine care and bespoke services to her guests. By enhancing the Reserve experience, she wants to deepen the connection to Krabi, Thai culture and the distinct sense of place that defines Phulay Bay. Much of this focus will come from empowering her team of Ladies and Gentlemen, who are the heart and soul of the resort and personalize every stay.

 “Returning to Phulay Bay is incredibly meaningful. In many ways, it feels like coming home to family. There is already so much here that I value, including many elements I know well from my previous time here. I look forward to enhancing the Reserve experience through continued creativity and personalization,” Ruby reveals. “For me, the strongest connection has always been with the people. Phulay Bay has a unique soul, much of which comes from the warmth and genuine care of the team – our Ladies and Gentlemen – who make every stay so magical, and deeply rooted in Thai culture.”

Anya Gurgaon appoints Chitra Awasthi as General Manager

Chitra Awasthi brings over 25 years of experience across sales, marketing, revenue management and hotel operations.

Anya Gurgaon, located on Golf Course Road, has appointed Chitra Awasthi as its new General Manager. With over 25 years of experience across some of India’s and the world’s leading hospitality brands, Awasthi brings experience in revenue growth, brand positioning, and stakeholder management to her new role.

Awasthi’s career spans Marriott International, Hyatt, The Oberoi Group, Taj Hotels, and Radisson, where she held progressively senior leadership positions across sales, marketing, food & beverage, and revenue management. Most recently, she held a senior leadership role at Radisson Hotel, Delhi MG Road, overseeing hotel operations and sales, marketing and revenue management.

Experience across leading hospitality brands

Earlier in her career, Awasthi served as Director of Sales & Marketing at Grand Hyatt Gurgaon, and held similar leadership roles at Le Méridien Jaipur, JW Marriott Mussoorie, and Le Méridien Gurugram under the Marriott International portfolio.

Prior to that, she spent over six years with The Oberoi Group at Trident and The Oberoi, Gurgaon, rising from Banquet Sales Manager to Regional Sales Manager. She began her career with stints at Le Méridien New Delhi, The Taj Mahal Hotel New Delhi, Moevenpick Hotel Dubai, and Hotel Hans Plaza New Delhi.

Over her career, Awasthi has been recognised with several accolades, including the “Spirit to Serve” award from Marriott International, special recognition for outstanding RevPAR performance during the pandemic, and the Inspirational Woman Leader award at the ET Women’s Conclave.

She holds a Diploma in Hotel Management from the Institute of Hotel Management, Catering Technology & Applied Nutrition, Meerut, and a Bachelor’s degree in Arts from the University of Delhi.

Focus on operations and revenue

In her new role at Anya Gurgaon, Awasthi will lead overall property operations, with a focus on strengthening rooms and F&B revenue, enhancing guest experience, and driving the hotel’s positioning in the Gurgaon hospitality market.

Speaking on her appointment, Awasthi said: “I’m looking forward to unlocking what this location truly deserves — elevating the guest experience, driving F&B and banqueting to match the address, and building on the strong foundations already in place. I’m grateful to the hotel’s promoters for this opportunity.”

The Leela Gandhinagar appoints Pradeep Kandari as General Manager

Pradeep Kandari brings over two decades of luxury hospitality experience across The Leela, Marriott, Starwood, Taj and other leading brands.

The Leela Palaces, Hotels and Resorts has announced the appointment of Pradeep Kandari as the General Manager of The Leela Gandhinagar & Mahatma Mandir Exhibition and Convention Centre (MMCEC).

Pradeep Kandari joins as General Manager

With over two decades of experience in hospitality, Pradeep brings extensive expertise to his new role, with a focus on enhancing guest experiences, driving business growth, and further strengthening the property’s position within Gujarat’s evolving luxury hospitality landscape.

Pradeep is known for his strong understanding of guest expectations and deep commitment to hospitality. His approach is rooted in personalised service, attention to detail, and creating meaningful connections with guests.

Experience with The Leela and leading brands

He has been a part of The Leela since January 2023. During his tenure with the brand, he has held progressive leadership roles across its Bengaluru portfolio. Prior to this appointment, he served as Hotel Manager at The Leela Palace Bengaluru.

With extensive experience in luxury hospitality, Pradeep brings a refined perspective on high-end service, operational excellence, and the evolving expectations of luxury travellers. Before joining The Leela, he held leadership positions with some of the world’s most prestigious hospitality brands, including The St. Regis Mumbai, Starwood Hotels & Resorts, Le Royal Méridien, and Taj Hotels Resorts and Palaces. His international experience includes an assignment with Manchester Marriott, further broadening his perspective on luxury hospitality and personalised guest service.

Pradeep Kandari on his appointment

Speaking on his appointment, Pradeep Kandari said: “I am delighted to take on this opportunity. Gujarat is witnessing an exciting evolution in luxury hospitality, driven by the growth of convention, MICE, wedding, and leisure travel across the region. With The Leela Gandhinagar and the Mahatma Mandir Exhibition and Convention Centre together offering a distinctive proposition for discerning travellers and large-scale events, our focus will be on creating experiences that are warm, intuitive, and memorable, while continuing to uphold the values of Indian hospitality, rooted in the timeless philosophy of Atithi Devo Bhava, that define The Leela.”

Vikas Sood as General Manager of Novotel Jaipur Convention Centre & JECC Managed by Accor

Vikas Sood brings over 29 years of hospitality experience across luxury hotels, convention centres, MICE and large-scale events.

Jaipur Exhibition and Convention Centre (JECC) & Novotel Jaipur Convention Centre – Managed by ACCOR announces the appointment of Vikas Sood as General Manager

With over 29 years of experience in the hospitality industry, Vikas Sood brings a strong background in luxury hospitality, hotel operations and the MICE industry, with extensive experience in convention and exhibition business. Over the course of his career, he has worked with leading hospitality brands including The Leela, ACCOR, Marriott International, Hyatt and Taj Hotels, taking on leadership roles across hotel and convention centre operations.

Experience across hospitality and MICE

Vikas brings extensive experience with ACCOR, having built his career across leading convention hotels and large-scale hospitality operations. His journey has included significant exposure to large conventions, exhibitions, corporate events and international programmes, with a strong understanding of managing complex hotel and convention centre operations.

His experience across Novotel Hyderabad Convention Centre, Mahatma Mandir Convention & Exhibition Centre and The Leela Gandhinagar has given him a deep understanding of large-scale events, operational excellence and delivering seamless guest experiences.

Leadership across major conventions

His experience in the convention and exhibition business includes managing high-profile events and programmes such as G20, Semicon, PEDICON, DefExpo and other large-scale conferences and exhibitions. His understanding of venue operations, guest movement, event requirements and the integration of hospitality with convention business has been an important part of his professional journey.

He has also been recognised for his contribution to the hospitality industry and was named GM of the Year at the Culinary Innovation Awards 2024. Beyond his professional interests, he enjoys travelling, exploring different cultures and discovering diverse culinary experiences.

New role at Novotel Jaipur Convention Centre and JECC

Bringing a wealth of industry experience, Vikas is recognised for his extensive expertise in the MICE industry, with strong experience across exhibition and convention business, large-scale medical events and hospitality operations.

In his new role as General Manager, Vikas will oversee the operations of Novotel Jaipur Convention Centre and JECC, with a focus on the integrated hotel and convention centre business. His experience across luxury hospitality and large-scale convention operations will support the complex in strengthening its position as a destination for exhibitions, conventions, MICE, weddings and other large-format events.

The Fern Hotels & Resorts, Series by Marriott appoints Manish Deolekar as General Manager – Business Development

The appointment comes as the brand expands its Series by Marriott portfolio across India.

The Fern Hotels & Resorts, Series by Marriott has appointed Manish Deolekar as General Manager – Business Development, strengthening its leadership team as the brand enters its next phase of growth and expansion across India.

Expanding the Series by Marriott portfolio

Since the strategic tie up with Marriott International last November, The Fern Hotels & Resorts, Series by Marriott has witnessed significant momentum, with 62 hotels now under its Series by Marriott portfolio across major Metros and Tier 1, Tier 2 and Tier 3 markets in India.The growing footprint reflects the brand’s expanding presence across diverse hospitality markets and its continued focus on identifying high-potential destinations that offer sustainable opportunities for growth.

Driving business development and expansion

In his new role, Manish Deolekar will spearhead the brand’s business development mandate, with a focus on driving expansion across India, identifying new markets, strengthening relationships with hotel owners, developers and evaluating opportunities through robust feasibility assessments. His appointment comes at an important stage in The Fern Hotels & Resort’s growth journey, as the brand continues to build scale while maintaining a disciplined approach to new hotel development.

With over 20 years of experience in the hospitality industry, Manish brings extensive expertise across hotel operations, revenue management, strategic leadership and team development. A dual-degree holder in Hospitality Management and Business Administration, he combines a strong operational foundation with a business-oriented approach to hotel development and growth.

From Taj Hotels to The Fern Hotels & Resorts

Manish began his hospitality career as a Management Trainee with The Taj Hotels, where he developed a strong foundation in service excellence and hotel operations. He subsequently moved to New Zealand to pursue a Bachelor’s degree in Hospitality Management, while gaining international exposure with Starwood Hotels, where he developed an understanding of global hospitality standards and operating practices.

His association with The Fern Hotels & Resorts dates back to 2011, during which he has progressed through roles of increasing responsibility, from Sales Manager to General Manager of a hotel and subsequently Regional General Manager – Operations, overseeing multiple properties across Maharashtra. In these roles, he has been closely involved in hotel operations, pre-openings, feasibility studies and working with owners to conceptualise, position and launch new properties.

Manish Deolekar on his new role

Commenting on his new role, Manish Deolekar, General Manager – Business Development, The Fern Hotels & Resorts, Series by Marriott, said, “My priority in this expanded role is to accelerate The Fern Hotel & Resort’s footprint across India by identifying high-potential markets, building strong owner and developer partnerships and ensuring every new project is grounded in rigorous feasibility and a clear path to financial viability. Having spent over a decade with the brand from unit-level operations to regional oversight I bring both an owner’s-eye view of what makes a hotel succeed and an operator’s discipline in execution. As we scale nationally, I remain committed to the same principle that has guided my career: a passion for excellence, in every market we enter.

The Artiste Kochi appoints Jihan Jaleel as General Manager

Jihan Jaleel brings more than two decades of hospitality experience across hotel operations, revenue management and guest experience.

The Artiste Kochi, A Tribute Portfolio Hotel announces the appointment of Jihan Jaleel as its General Manager.

With more than two decades of experience in the hospitality industry, Jihan is a seasoned hospitality leader with more than two decades of experience in hotel operations, revenue management, guest experience, and organizational transformation. Throughout her distinguished career, she has worked with leading hospitality brands, including Marriott International and IHCL – Taj Hotels.

Career with Marriott International and IHCL

Jihan began her hospitality journey with Marriott in the first Marriott hotel in Kerala Courtyard By Marriott and has since held key leadership roles with renowned properties such as Kochi Marriott Hotel, Taj Malabar. Her decade-long association with Marriott International saw her progress through various operational leadership positions while contributing to significant pre-opening and renovation project.

Recognition and achievements

Over the course of her career, Jihan has earned recognition for her commitment to operational excellence, exceptional guest experiences, and strong business performance. Her accolades include the BW Hotelier South Zone Executive Housekeeper Award and recognition as a Top Five Finalist in the Housekeeper Category at the Hotelier Awards. She has also consistently delivered outstanding results in room profitability, food and beverage performance, guest satisfaction, and talent retention.

New role at The Artiste Kochi

In her new role, Jihan will focus on driving operational excellence, elevating guest experiences, nurturing talent, and strengthening the hotel’s overall business performance, while further enhancing The Artiste Kochi’s reputation as a distinctive hospitality destination.

Outside of her professional commitments, Jihan enjoys traveling, exploring new cultures, destinations, reading, and discovering cinema.

Jihan Jaleel on her appointment

Speaking about her new appointment, Jihan Jaleel said: “I am delighted to take on this new responsibility at The Artiste Kochi, A Tribute Portfolio Hotel. I look forward to working closely with the team and Prestige Group to create memorable guest experiences, foster a strong culture of excellence, and build on the hotel’s distinctive character. I am excited about the opportunities ahead and committed to contributing to the hotel’s continued growth and success.”

Fortune Hotels appoints Manjur Alam as General Manager at Fortune Pahalgam

Fortune Hotels, a member of the ITC Hotels’ Group, is pleased to announce the appointment of Mr. Manjur Alam as General Manager at Fortune Pahalgam.

An accomplished hospitality professional with over 18 years of experience in hotel operations, Manjur brings extensive expertise across room operations, revenue management, guest experience and team leadership. In his new role he will be responsible for the hotel property’s operations, driving business performance, strengthening service standards and fostering a high-performing team culture.

Prior to Fortune Hotels, he served as Director of Rooms at Crowne Plaza Pune, where he led Rooms Operations along with revenue management responsibilities, contributing to the hotel’s overall business performance.

Over the course of his career, Manjur has held roles with leading hospitality brands including IHG, Radisson and Hyatt.

With his strong track record in operational excellence, revenue generation, guest experience and people leadership, Manjur is well positioned to drive business growth, service excellence and a strong team culture at Fortune Pahalgam.

Fortune Hotels appoints Ravindra Kumar Joshi as General Manager at Fortune Lakeview Bhimtal

Fortune Hotels, a member of the ITC Hotels’ Group, is pleased to announce the appointment of Mr. Ravindra Kumar Joshi as General Manager at Fortune Lakeview Bhimtal.

An accomplished hospitality professional with over three decades of experience in hotel operations, luxury resort management, P&L management, guest experience and stakeholder engagement. He will oversee the hotel’s operations, commercial performance, guest experience and overall business growth, while strengthening the property’s market positioning.

In his previous stints, Ravindra has held key positions with leading hospitality brands, including Hyatt Regency, Le Méridien, Holiday Inn Crowne Plaza, Meerak Hotel and Country Inn Resorts. He has a proven track record in managing luxury resorts and multi-property operations, including the transformation of Country Inn Bhimtal into a flagship, award-winning destination resort. He has also served as Secretary of the Regional Hotel Association, contributing to the development of the hospitality sector in Uttarakhand.

IRA by Orchid, Bhavnagar Appoints Deepak Tiwari as General Manager

Bhavnagar, September 2026: Kamat Hotels India Limited has announced the appointment of Deepak Tiwari as General Manager at IRA by Orchid, Bhavnagar, marking another step towards strengthening the leadership team and operational excellence at the property.

Deepak Tiwari brings with him rich experience in the hospitality industry, with expertise spanning hotel operations, food and beverage management, team leadership, business development, employee management and operational excellence. Known for his people-centric leadership style, solutions-oriented approach and commitment to organisational goals, he has consistently focused on building high-performing teams while delivering exceptional hospitality standards.

Before joining IRA by Orchid, Bhavnagar, Deepak Tiwari held key positions with reputed hospitality brands, including The Fern Resort & Spa Bhavnagar, Sayaji Hotel Jamnagar, Regenta Central by Royal Orchid Hotels, and others. Over the course of his career, he has successfully managed overall hotel operations, food and beverage functions, team supervision, budgeting, event planning and business growth initiatives.

In his new role, Deepak Tiwari will oversee the overall operations of IRA by Orchid, Bhavnagar, with a focus on enhancing operational efficiency, strengthening guest experiences, nurturing talent and driving business growth. His extensive understanding of F&B markets, multilingual communication abilities and hands-on experience in hospitality operations will further contribute to the property’s growth and service excellence.

His appointment comes with an opportunity to further strengthen the property’s operational capabilities and build on its commitment to delivering contemporary hospitality experiences. With his strong industry experience and leadership approach, Deepak Tiwari is expected to play a key role in driving the property’s performance and creating greater value for guests, employees and stakeholders.

Commenting on the appointment, Vishal Kamat, Executive Director at Kamat Hotels India, said, “We are delighted to welcome Deepak Tiwari to the Kamat Khandan. His extensive experience across hotel operations, food and beverage, team leadership and business development makes him a strong addition to our leadership team. His people-centric and solutions-oriented approach, coupled with his understanding of the F&B market, will be instrumental in strengthening operations and taking IRA by Orchid, Bhavnagar to new heights. We wish him a successful and rewarding journey ahead.”

With a strong foundation in hospitality operations and a passion for delivering excellence, Deepak Tiwari looks forward to leading the team and contributing to the continued growth and success of IRA by Orchid, Bhavnagar.