National, January 2026 – Sheraton Grand Palace Indore is delighted to announce the appointment of Mr. Nimish Pitale as Director of Sales & Marketing. In his new role, he will lead the hotel’s commercial strategy, overseeing sales, marketing initiatives, revenue development, and to further elevate the property’s presence in the competitive hospitality landscape.

Nimish brings with him over two decades of extensive experience in hospitality sales and marketing, with a proven track record across leading national and international hotel brands. His professional journey includes key roles with IHCL – Taj Hotels, Sarovar Hotels & Resorts, InterContinental Hotels Group (IHG), Radisson Hotel Group, and Accor, where he successfully led commercial initiatives, developed high-impact sales strategies, and built strong relationships with clients and stakeholders across various markets.

Speaking on his appointment Nimish said, "I am delighted to join Sheraton Grand Palace Indore, a property that holds a strong reputation for excellence and scale. I look forward to working with the team to build robust commercial strategies, deepen our engagement with guests and partners, and contribute meaningfully to the hotel’s continued growth and success."

At Sheraton Grand Palace Indore, Nimish will focus on driving sustainable revenue growth, enhancing brand visibility, and strengthening key partnerships, while ensuring alignment with Marriott International’s global standards and brand values. He is known for his strategic approach to business development, strong understanding of market dynamics, and ability to build and mentor high-performing teams.

National, April, 2025 – Sheraton Grand Palace Indore is delighted to welcome Neil James as its General Manager. With 18 years of hospitality experience, marked by robust leadership, operational expertise, and a keen focus on guest satisfaction, Neil is set to drive significant value for the hotel.

As the General Manager of Sheraton Grand Palace Indore, Neil will be responsible for overseeing all aspects of hotel operations, ensuring exceptional guest experiences, driving strategic growth, and strengthening the property’s positioning in the market. His extensive knowledge in hospitality management, coupled with a passion for innovation and service excellence, will further enhance the hotel's reputation as a premier destination for luxury stays, dining, and events.

Neil's notable 18-year career showcases a remarkable trajectory, beginning as a Front Office Associate and culminating in roles like Director of Rooms. His extensive experience spans renowned brands such as Four Points by Sheraton, Le Meridien, and Courtyard by Marriott, both domestically and internationally. Most recently, as General Manager of Courtyard by Marriott Vadodara, he significantly elevated the hotel's market standing and service quality. His contributions to the hospitality industry have garnered him significant recognition. He received the Hotel Bloggers Association's 2024 'Best General Manager, Gujarat' award, the prestigious Stephen G. Marriott Culture Award in 2018 for his positive workplace cultivation, and led his previous hotel to achieve the Platinum & Golden Circle Award for two consecutive years, showcasing his dedication to exceptional service.

On his appointment, Neil said, “Stepping into this role at Sheraton Grand Palace Indore is an honor. I'm excited to join this exceptional team and contribute to the hotel's continued success. My vision centers on elevating guest experiences through innovative approaches, ensuring seamless operational efficiency, and fostering a culture of excellence. I believe in empowering our team to deliver unparalleled service, creating truly memorable stays for every guest. Together, we will build upon the hotel's strong foundation, embracing new opportunities and solidifying its position as a leading destination in the region.”

Beyond the world of hospitality, Neil finds balance and rejuvenation through his passions for reading and maintaining an active fitness regime.