New Delhi – The Professional Housekeepers Association (PHA) is pleased to announce its 8th National Housekeepers Convention on 30th May 2026 at Eros Hotel, New Delhi, bringing together Housekeeping Professionals and Hospitality Leaders from across the country for a focused day of industry insight, dialogue, and excellence.

Theme: Stewards of Standards

The theme reflects the evolving role of housekeeping leaders as custodians of quality, safety, and consistency in hospitality operations. Today’s housekeepers go beyond maintaining cleanliness—they uphold brand promises, ensure guest trust, protect assets, and drive sustainable practices. The theme underscores leadership accountability in preserving and elevating operational benchmarks while adapting to innovation, technology, and changing guest expectations.

Convention Title: Leadership in the Art and Science of Housekeeping

The title highlights the dual nature of housekeeping—where art represents attention to detail, aesthetics, and guest-centric care, and science signifies systems, processes, technology, hygiene protocols, and performance metrics. The focus on leadership reinforces the strategic influence of housekeeping professionals in shaping service excellence and operational efficiency.

Convention Inspiration: Care – Create – Elevate

Care: Emphasizes people, purpose, and responsibility towards guests, teams, assets, and the environment.
Create: Encourages innovation, problem-solving, and adoption of smarter processes and tools.
Elevate: Inspires continuous improvement, professional growth, and pursuit of higher standards across the housekeeping function.

Together, the theme, title, and inspirations present a clear narrative—positioning housekeeping leaders as guardians of standards and drivers of excellence in modern hospitality.

The announcement follows the highly successful 7th National Housekeepers Convention, held on 17th May 2025 in Bangalore, which drew over 220 delegates and featured sessions on talent development, operational efficiency, sustainable housekeeping, and technology integration.

Key highlights from the 2025 Convention included:

Strategic keynote addresses on workforce empowerment and operational leadership
Case study presentations from major hotel chains showcasing best practices in linen management, cleanliness analytics, and guest-centric housekeeping
Solution showcase segments with innovations in housekeeping automation, eco-friendly chemicals, and productivity tools
Strong emphasis on skill development and career pathways for housekeeping professionals

Building on this momentum, the 2026 Convention will spotlight key trends shaping housekeeping operations, including AI-assisted workflows, sustainability standards, workforce training frameworks, digital quality assurance practices, and process excellence in housekeeping and facilities management.

Ms. Jayashree Nagaraj, Founder President and Chairperson, PHA, commented:
"Housekeeping has transitioned from a back-of-house function to a strategic pillar in hospitality operations. The overwhelming participation and quality of discourse at the 2025 Convention reaffirmed the industry’s commitment to excellence. In 2026, we aim to deepen this conversation with actionable insights and practical solutions tailored to modern operational realities."

Ms. Bharti Singh Kalappa, Founder Member, National Vice President & VP Operations, PHA-North Chapter, added:
"The New Delhi edition will extend the learning trajectory established in Bangalore, emphasizing operational innovation, sustainable practices, skill enhancement, and technologies that amplify housekeeping performance. We are curating an agenda that resonates with the challenges and aspirations of housekeeping leaders across hotel segments."

The 8th National Housekeepers Convention is expected to attract over 300 Housekeeping Professionals, Operations Leaders, Procurement Heads, Hospitality Educators, and Leading Suppliers of housekeeping products and solutions.

About PHA

The Professional Housekeepers Association (PHA) is a national professional body dedicated to advancing housekeeping standards across the hospitality and allied sectors. Through conventions, workshops, training, and industry partnerships, PHA fosters knowledge sharing, operational excellence, and professional development within the housekeeping community. Established in 2015 in Bangalore, PHA continues to synergize the housekeeping fraternity with collaborative initiatives and industry leadership.