Mental health of team members is most critical during this difficult time. Our leadership team believes in keeping the lines of communication open at all times and we act as a mentor to our team, motivating them to look at the bigger picture and how we will come out stronger and wiser from this crisis.
Read MoreAnother unique point for our hotel is the kitchenette set up in our hotel rooms. We have different packages where guests can pre-order their groceries before they check-in and reorder their supplies during their stay.
Read MoreA guest’s smooth arrival check-in at the hotel is a significant part of their customer service journey. This is their first impression of the property after all!
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We trained a team to perfection. We scripted every sequence. The opening night was flawless. Six weeks later, we were losing guests — and no one could explain why. This is the story of what we had actually built, and what it took to undo it.
“Success as a chef today is defined by a commitment to constant evolution—you must remain a student of your craft while inspiring your team to grow.”- Chef Sidharth Bhardwaj
Revenue is vanity, profit is sanity. While RevPAR (Revenue Per Available Room) remains the heartbeat of the industry, 2026 is teaching us that it’s no longer the only metric that matters. With global growth hitting a pricing ceiling at 1-2%, but the Asia-Pacific region surging ahead at 3-4%, the story is shifting. We’re moving toward TRevPAR (Total RevPAR) and GOPPAR (Gross Operating Profit), because in an era of 'experiential travel,' an empty room doesn't just lose a night's stay—it loses the signature parotta at the bar and the premium spa treatment.
