A 4-star luxury hotel in Northwest Delhi is hiring a Front Office Manager to lead front office operations.

Role — Front Office Manager

Property — 4-star luxury hotel

City — Northwest Delhi

Key responsibilities

Supervise daily front office operations, including reception, reservations and guest services.

Ensure smooth check-in/check-out; handle escalated guest concerns; train and lead front office staff.

Monitor KPIs such as occupancy, revenue and guest satisfaction; collaborate with housekeeping, F&B and other departments.

Enforce SOPs and brand standards; manage budgets, staffing schedules and PMS/CRM systems.

Experience — Bachelor’s degree in Hospitality Management or related field preferred. Minimum 5–7 years in front office operations, with at least 2 years in a managerial role. Strong knowledge of front office systems (Opera, IDS or similar).

Package — Competitive compensation package.

How to apply — Please connect with Ms Ritika on +91 72639 19682 or email her at ritika.dsouza@eclathospitality.com.

Source: Éclat Hospitality