Novotel Ahmedabad appoints Vijit Sarna as Room Division Manager

Vijit brings over a decade of hospitality experience, including more than 10 years with Accor across rooms operations and front office roles.

Novotel Ahmedabad announces the appointment of Vijit Sarna as Room Division Manager, further strengthening the hotel’s leadership team as it continues to enhance operational excellence and deliver seamless, personalised guest experiences.

With over a decade of extensive experience in the hospitality industry, Vijit brings with him a strong understanding of rooms division operations, front office management, guest relations, team leadership, and service excellence across prominent hospitality environments. His career reflects a steady progression through operational and managerial roles, supported by a strong focus on guest satisfaction, team development, and efficient hotel operations.

Experience at Grand Mercure Gandhinagar GIFT City

Prior to joining Novotel Ahmedabad, Vijit served as Front Office Manager at Grand Mercure Gandhinagar GIFT City, where he was responsible for overseeing front office operations, driving service standards, managing guest experiences, and leading teams in a dynamic business and hospitality environment.

A decade with Accor

His professional journey with Accor spans over a decade, beginning in 2014 as a Duty Manager. Over the years, he progressed through key leadership positions including Assistant Front Office Manager and Front Office Manager, gaining extensive experience across various Accor properties in Maharashtra and developing a strong foundation in rooms operations, guest engagement, service recovery, team management, and operational coordination.

New responsibilities

In his new role as Room Division Manager at Novotel Ahmedabad, Vijit will oversee the hotel’s Rooms Division operations with a focus on maintaining high service standards, enhancing guest satisfaction, strengthening operational efficiency, and developing high-performing teams. He will also work closely with various departments to ensure a seamless guest journey and consistent delivery of the Novotel experience.

Leadership commentary

Commenting on the appointment, Nikhil Chandra, General Manager, Novotel Ahmedabad, said: “Vijit brings with him a strong understanding of rooms operations, a proven track record of progressive leadership, and a genuine commitment to guest experience. His extensive journey with Accor and his experience across diverse hospitality environments make him a valuable addition to our leadership team. We are delighted to welcome Vijit to Novotel Ahmedabad and look forward to his contribution towards strengthening our operational excellence and creating memorable experiences for our guests.”

Vijit Sarna on his new role

Speaking on his new role, Vijit Sarna, Room Division Manager, Novotel Ahmedabad, said: “I am delighted to be joining Novotel Ahmedabad and taking on this new responsibility. I look forward to working alongside the team to further strengthen our service culture, enhance the guest journey, and create experiences that reflect the warmth and consistency that Novotel is known for. I am excited about this new chapter and the opportunities ahead.”

JW Marriott Bengaluru Prestige Golfshire Resort & Spa Elevated Debalina Duttagupta as Room Division Manager

Bengaluru, India – April 2024 – JW Marriott Bengaluru Prestige Golfshire Resort & Spa proudly announces the elevation of Debalina Duttagupta as their new Room Division Manager. With a rich background in hospitality spanning over 13+ years and a diverse portfolio including esteemed hotels such as Sheraton Grand Bangalore, Marriott Hotels & Resorts Whitefield, Bengaluru and The Raintree Annasalai, Chennai, she brings a wealth of expertise in her new role.  

Debalina holds a Bachelor degree in Hospitality Management from Napier University Edinburgh, Scotland, and a Diploma in Hotel Management and Catering Technology from the Institute of Advanced Management, Kolkata. Her extensive experience and academic qualifications uniquely position her to lead and manage all aspects of the Front Office and Housekeeping departments at the prestigious JW Marriott Bengaluru Prestige Golfshire Resort & Spa.

Renowned for her exceptional operational acumen, Debalina has demonstrated a keen ability to oversee day-to-day operations while developing and implementing effective strategies to enhance customer satisfaction and operational efficiency in guest service management, strategy planning and guest experiences.