Important Update - Air India Group: 09 March 2026

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Air India Group has issued an important update regarding its operations to West Asia in light of prevailing circumstances. On 10 March 2026, both Air India and Air India Express will operate scheduled flights to Jeddah and Muscat, while also deploying additional non-scheduled flights to the United Arab Emirates. All other scheduled services to West Asia remain cancelled until 13 March 2026.

Scheduled Operations – 10 March 2026

  • Jeddah (Saudi Arabia):
    Air India and Air India Express will jointly operate 14 flights connecting Mumbai, Delhi, Kozhikode, Mangaluru, Bengaluru, and Hyderabad.

  • Muscat (Oman):
    Air India Express will operate 14 flights from Mumbai, Delhi, Kochi, Kozhikode, Mangaluru, Tiruchirappalli, and Thiruvananthapuram.

Non-Scheduled Flights to UAE – 10 March 2026

  • Dubai: 10 flights (Air India and Air India Express)

  • Abu Dhabi: 2 flights (Air India Express)

  • Sharjah: 2 flights (Air India Express)

  • Ras Al Khaimah: 6 flights (Air India Express)

Passenger Options

Passengers booked on cancelled flights to West Asia between 9–13 March 2026 are eligible for:

  • Free rebooking on future dates or alternative routes.

  • Full refunds upon request.

Air India customers may rebook or cancel through airindia.com or by contacting customer support at +91 1169329333 / +91 1169329999. Air India Express passengers may rebook on additional UAE flights or use “Tia,” the AI-powered assistant available on WhatsApp (+91 63600 12345).

Advisory

The airline is proactively reaching out to affected passengers via registered mobile numbers. Customers are advised to ensure their contact details are updated to receive timely notifications.

Conclusion

Air India Group is committed to maintaining essential connectivity to Saudi Arabia, Oman, and the UAE despite regional disruptions. The airline continues to monitor the situation closely and will provide further updates as necessary. Passengers are encouraged to rebook promptly or request refunds to minimize inconvenience.

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