The report outlines measurable outcomes across people, community, and environmental initiatives within its global operations.
Radisson Hotel Group’s 2025 Responsible Business Report demonstrates how the Group is turning its Net Zero transformation into real, measurable progress across its hotels and operations and cares for people and communities.

Sustainability as a strategic focus

In a rapidly evolving operating environment shaped by shifting guest expectations, climate risk, and increasing regulatory requirements, sustainability continues to guide the Group’s strategic direction.

Radisson Hotel Group remains committed to supporting careers and communities, as well as achieving Net Zero by 2050. The Group focuses on strengthening the long-term competitiveness of its hotels and owners through sustainability and contributes to the transition toward a low-carbon hospitality sector.

Implementation and operational priorities

The report highlights how this strategy is being embedded across the business through a structured five-year plan and operational priorities focused on energy efficiency, electrification, renewable energy, and responsible resource use.

Verified Net Zero hotels

A key milestone in 2025 was the launch of the Group’s first Verified Net Zero hotels, establishing a scalable model for reducing emissions across both existing and new properties. These projects demonstrate that meaningful decarbonization can be achieved within operational hotel environments.

Framework and accountability

The report also provides a transparent view of performance across Radisson Hotel Group’s Think People, Think Community, and Think Planet pillars, translating strategic priorities into measurable outcomes across its global portfolio. This ensures that sustainability remains embedded in decision-making, supporting long-term value creation.

Think people

People are at the heart of Radisson Hotel Group’s operations, with a focus on talent development, well-being, and inclusive career growth across its global team of more than 75,000 members in over 100 countries. The Radisson People Foundation, launched in 2024, supported more than 250 team members globally.

Additional highlights include:

84% team member engagement score, exceeding the industry average
31% of women in leadership roles
206 hotels certified by Safehotels

The Group also continues to invest in learning, with Radisson Academy delivering over 8.5 million learning hours and 40% of roles filled internally.

Think community

The Group continues to engage with communities through local and global initiatives. Its partnership with Just a Drop has provided clean water, sanitation, and hygiene access to more than 34,000 people.

Further impact in 2025 includes:

€890,000 in cash and in-kind donations globally
79,000 volunteer hours contributed by teams
EcoVadis Silver Medal, with 76% of global suppliers assessed

Think planet

Radisson Hotel Group is progressing toward Net Zero by 2050, focusing on sustainable building standards, renewable energy, and resource-efficient operations. The Verified Net Zero program offers a scalable model for reducing emissions across the portfolio.

Key milestones include:

23% reduction in emissions intensity per square meter compared to 2019
6% reduction in total Scope 1 and 2 emissions, alongside portfolio growth
78 hotels operating on 100% renewable electricity

In 2025, the Group opened its first Verified Net Zero hotels in Manchester City Centre and Oslo City Centre, demonstrating reduced carbon emissions while maintaining operational standards.

Reporting framework

The 2025 report marks a step forward in transparency and accountability. It is the Group’s first Responsible Business Report aligned with the European Union’s Voluntary Sustainability Reporting Standard for SMEs (VSME) framework, based on a double materiality approach that addresses environmental, social, and governance impacts, risks, and opportunities.