Housekeepers Synergy – 4.0 Concludes Successfully in Bengaluru, Showcasing Innovation and Sustainable Practices in Housekeeping
/In Focus - “Sustainable Laundry Solutions for the Future of Housekeeping,”
Bengaluru, March 2026: Housekeepers Synergy – 4.0, organized by PRISTAL in collaboration with the Professional Housekeepers Association (PHA) Karnataka Chapter, was successfully hosted on March 21, 2026, at Hotel Country Inn & Suites by Radisson, Bengaluru. The event brought together leading hospitality professionals for an engaging and insightful exchange of ideas, innovation, and best practices in the housekeeping domain.
The program commenced with participant registration, followed by welcome remarks and an invocation, setting a positive and purposeful tone for the day. The ceremonial lamp lighting marked the formal inauguration and was graced by Ms. Kadambari Sabharwal Talwar, General Manager – Courtyard by Marriott Bengaluru Hebbal; Ms. Jayashree Nagaraj, Founder & Chairperson – PHA; Ms. Babita Butola, Vice President – Operations, PHA Karnataka Chapter; Mr. Alvin Kwah; and Mr. Naveen Midha, Co-founder – PRISTAL.
Ms. Smitha Mohan, Vice President – Learning & Development, PHA Karnataka Chapter, delivered the welcome address, followed by a PHA corporate presentation by Ms. Babita Butola. During her address, she also extended an invitation to the upcoming 8th National Housekeepers Convention and 11th PHA Anniversary, scheduled to be held on May 30, 2026, at EROS Hotel, New Delhi.
The Chief Guest, Ms. Kadambari Sabharwal Talwar, shared valuable perspectives and inspired the audience with her leadership insights, emphasizing the importance of innovation and continuous learning in the evolving hospitality landscape.
A key highlight of the event was the panel discussion on “Sustainable Laundry Solutions for the Future of Housekeeping,” expertly moderated by the Chief Guest. The distinguished panel featured Mr. Srinivas Rao, Founder & CEO – Klen Laundryworks; Ms. Lakshmi Kondaswamy, Head of Housekeeping & Treasurer – PHA Karnataka Chapter; Mr. Naveen Midha, Co-Founder – Business Strategy & Market Execution, Pristal India Pvt Ltd; Mr. Yeow Min Kwah, Co-Founder – Product, Innovation & Sustainability, Pristal India Pvt Ltd; and Mr. Karthick Arumugam, Executive Housekeeper – The Oterra Bengaluru. The discussion focused on sustainable practices, resource efficiency, and the role of innovation in transforming laundry operations for the future.
The discussion emphasized sustainable practices, resource efficiency, and innovation in laundry operations. Ms. Jayashree Nagaraj, Founder President and Chairperson, emphasized the critical importance of adopting structured linen management practices within the housekeeping domain. She highlighted the need for maintaining accurate linen inventories, conducting thorough pre-procurement testing, and actively involving laundry service partners in purchase decisions to ensure enhanced quality, operational efficiency, and long-term sustainability. She further advocated for the development and adoption of high-quality, environmentally friendly products tailored to the Indian market.
Stressing the importance of rigorous testing, research on environmental impact, quality assurance, user training, and periodic audits, her recommendations were well received by Mr. Naveen Midha, Co-Founder of Pristal Group, who acknowledged and appreciated the practical and forward-thinking approach.
Bharat Pristal India Pvt Ltd showcased its range of advanced laundry products during the event, providing participants with an opportunity to interact, explore, and gain deeper insights into innovative solutions tailored for modern housekeeping requirements.
Adding an engaging element to the program, an interactive quiz was conducted, with three winners being felicitated. This was followed by a grand felicitation ceremony honoring the panelists, general managers, PRISTAL members, executive committee members, media representatives, and Karnataka Chapter board members for their valuable contributions to the industry.
A special recognition was awarded to Mr. Dhirain, Secretary – PHA YUVA Board Karnataka and a student of the Army Institute of Hotel Management, for his dedication, positive attitude, and active involvement in the event. He was felicitated by Ms. Jayashree Nagaraj, Founder President & Chairperson, in the presence of Ms. Sandhya, Chief Mentor – PHA YUVA India & Communication Lead – PHA India; Ms. Smitha Mohan, VP – L&D, Karnataka; and the Karnataka team.
The event brought together approximately 56 industry experts from housekeeping and allied hospitality sectors, including healthcare and aviation, fostering an engaging and insightful exchange of ideas, innovations, and best practices.
Housekeepers Synergy – 4.0 stood as a celebration of insights, innovation, and inspiration—anchored by a powerful thought: “Success does not have a finishing line.”
About PHA
The Professional Housekeepers Association (PHA) is a national professional body dedicated to advancing housekeeping standards across the hospitality and allied sectors. Through conventions, workshops, training, and industry partnerships, PHA fosters knowledge sharing, operational excellence, and professional development within the housekeeping community.
The Professional Housekeepers Association (PHA) was registered through the efforts of a group of like-minded, enthusiastic professional housekeepers in Bangalore on 16th February 2015 and launched on 21st May 2015. The founding members and the Executive Committee bring along with them vast professional experience from their area of expertise. The life members are seasoned professionals who contribute immensely for collaborative development of the fraternity.
