BEST PRACTICES | After banishing the buffet, many hotels introspected on their F&B strategies, unearthing ways to curtail overall food cost

COVID-19 had a ripple effect globally; travel paused and hotel occupancy rates plummeted. This led hotels to streamline operations and a major area that came under the scanner was food cost, and inevitably, food
wastage.

Many hoteliers thought that removing buffets, for example, would lead to huge savings. While, the main purpose for taking away buffet counters was limiting the spread of COVID-19, it also reduced food wastage significantly.

Environment conservationists have long targeted full-scale buffets in hotels for their extravagance. They might not be off the mark; one study found that less than half of the food in a hotel buffet is actually consumed.

The buffet’s disappearance triggered other interrelated elements in the hotel business. Audits of food waste and its causes were taken up diligently; food inventory is better managed and PoS is closely monitored. All these measures have led to overall savings in food cost. While they made good progress in this area, the journey is far from over.

SOMETHING TO CHEW ON
The pandemic taught industry stakeholders new ways to reduce and control wastage. Irrespective of their size of operations, hotels need to formulate stringent regulations to minimize food wastage.

A lean and minimal mis en place while cooking and pre-portioning food in a la carte orders are some
ways to do this. Once buffet operations resume, offering live stations rather than preparing food and keeping it in chaffing dishes will further curtail wastage.

Maximum food wastage occurs in banquet operations or private dinners. Hoteliers must encourage clients to guarantee the closest number of attendees at an event, including this criterion in the contract. They can inform the client that an additional amount would be levied per guest, in the face of more attendees.

This can be a double-edged sword as people like to indulge at hotels and have a tendency to overload their plates. Hotels should go the extra mile in educating them about the scourge of food waste while outlining sustainable practices adopted to minimize it. They should also support and guide their teams on this aspect.

However, it is a fine line and part of a long-term educational process to avoid over-ordering. Fortunately, most guests now understand the dynamics of wastage and seek freshly prepared fare rather than something from a buffet. We train our servers to assist them in ordering dishes, which would suffice a group.

Many hotels have started offering half portions to single diners to reduce wastage. This works well in established markets and hopefully, will catch up in India soon.

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Event | ITC Royal Bengal & ITC Sonar celebrates Doctor’s Day with Special Offers

ITC Royal Bengal & ITC Sonar celebrates Doctor’s Day with Special Offers

ITC Royal Bengal & ITC Sonar salute the ‘One of a Kind’ spirit of Doctors to selflessly serve the humanity with strength, dedication and care. 

This National Doctor’s Day celebrate Doctor’s Day with ITC Hotels’ signature menu curation featuring festivity ready preparations with parties by Biryani and Pulao Collection, intimate meals with Table for Two, special Chaat and Chat samplers and handcrafted delights with Nutmeg delivered safely to the comfort of your home, offer valid till 4th July, 2021

Biryani & Pulao Collection brings together a fine curation of authentic recipes and culinary classics perfected by our master chefs for your dining pleasure. Deeply woven into country’s culinary heritage these delectable preparations showcases India’s deep rooted relations with rice, culminating into an exceptional repertoire of regional variants and culinary styles capturing the essence of their locale.  Enjoy delicacies like Nimona Mirch Pulao, Keema Pulao, Gosht Bohri Biryani Metiabruz Biryani and Bibi ka Murgh Pulao to name a few. Our signature preparations, now perfectly portioned for parties of four and more. Party for Four starting at INR 1900 plus applicable and Party for 6 starting at 2700 plus applicable taxes

Table for Two by Gourmet Couch is a curation of recipes prepared with the finest ingredients for a memorable dining experience with your companion. A private luncheon, a reunion with a friend or an intimate meal with a loved one – the table is set for great conversation. A distinctive menu collection showcasing our culinary legacy Gourmet Couch brings you the finest cuisine offerings from signature brands and award winning kitchens at ITC Hotels. Dum Pukht Biryani, Dal Bukhara, Murgh Makhani, Subz Miloni, Shahi Nehari and Phirni from the repertoire to name a few. Starting at INR 2600 plus applicable taxes

Chaat & Chat is an incomparable part of the Indian cuisine the diversity of chaat is boundless. Experience a varied selection of caringly selected mindfully prepared delicacies curated by our Food Sherpas from across India. The collection includes Golgappa, Dahi Gujjia, Channa Kulcha, Kachodi with Dahi Haldi ke Aloo to name a few. The Chaat & Chat Collection Serves two and is priced at INR 975 plus applicable taxes

Nutmeg Special Curation: Nostalgic cakes and moist brownies freshly made for the real heroes. Choose for an array of delighted curated for the occasion: Gratitude Box INR 1200 onwards, Appreciation Cake INR 1100 plus taxes onwards and a Kuduos to you Brownies (Box of 6) at INR 1400 plus applicable taxes

Thanking our heroes in health care the a stay experience offers 50% savings on flexible room rates and 50% savings at Grand Market Pavilion, Eden Pavilion and Darjeeling Lounge. The offer is valid till 30th September, 2021

Every experience has been designed mindfully with DNV Platinum Certified WeAssure Hygiene & Safety protocols. The offers are available on prominent food aggregator’s platform, Zomato, Swiggy & EazyDiner. The packaging has been thoughtfully planned after study of factors such as temperature, distance travelled, mode of transport, consumption techniques, re-heating norms and more. The food is packed in environment friendly corrugated paper boxes. 

For direct home deliveries call 033 44464646. 

New Opening | Cloud kitchen, Namaste Desi, starts operations in Delhi-NCR

This is its second outpost after Namaste Asia

After the introduction of Namaste Asia, the team from Namaste has launched its second cloud kitchen. Namaste Desi will operate in the Delhi NCR region and will specialize in North Indian cuisine.

Anubhav Nayar, Co-Owner and Chef at Namaste Asia and Namaste Desi said, “We are delighted to launch our second cloud kitchen, which will offer a wider selection of food offerings to customers in the capital. It is our aim to serve them memorable meals with new flavors and dishes, which will raise the bar of in-home dining.”

With a strong belief in the farm-to-table ideology, Namaste Desi will attempt to use fresh, seasonal, and sustainable produce from across India. It will also adopt a zero-waste strategy in the kitchen to reduce costs. This will help the company to keep the food portion size large and prices pocket-friendly.

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Accor leads in Treebo’s INR 118 crore Series D funding round

Other participants include BCCL, Elevation Capital, Matrix Partners, Bertelsmann, Ward Ferry and Mozambique Holdings’ Deputy MD Deepak Parayanken

Treebo Hotels has raised Rs 118 crore ($16 million) in its Series D funding round from a group of investors, led by French hospitality major Accor. Other participants in this funding round included its existing investors – Elevation Capital, Matrix Partners, Bertelsmann and Ward Ferry.

Media company Bennett Coleman & Co. Ltd and Mozambique Holdings’ Deputy MD, Deepak Parayanken, also invested in the Bengaluru-based hotel company. Nine months ago, Treebo had raised a bridge round of $6 million from its existing investors, including SAIF Partners.

Talking about this development Accor’s CTO Floor Bleeker, said, “We are delighted to partner with the talented team of Treebo. Their software solution, Hotel Superhero, is exactly the kind of technology that the hospitality industry needs today. It is cloud based, intuitively designed, and comprehensive in its functionalities. We are looking forward to using their solutions to improve guest experience and operational efficiency.”

Accor had engaged with Treebo for investment opportunities for close to two years, though this did not materialise. The French hospitality major’s recent investment in the budget hotel chain is part of its broader partnership under which Treebo will deploy its cloud-based, SaaS hotel management software (HMS), Hotel Superhero, at various Accor hotels globally. The software is already operational at select Accor properties, Treebo said in a statement.

Hotel Superhero is an integrated HMS for hospitality chains and standalone hotels, which Treebo relaunched last year. It includes modules like property management, point of sale, rate planning and inventory management, housekeeping, and guest assist. Treebo’s SVP for engineering, Mayank Khandelwal, will head this business unit.

Sidharth Gupta, Rahul Chaudhary and Kadam Jeet Jain co-founded Treebo in 2015 as a tech-enabled manchised aggregator for budget hotels. It currently manages a network of over 500 hotels across 100 cities in India.

News| Goa's Club Tito's Sold Off, Owner Announces In Emotional Post; Says 'tired Of Harassment

Established in 1971, Goa's most iconic club, Tito's has been sold off, announced Ricardo Joseph D'Souza, whose family owns the club, in an emotional post

Established in 1971, one of Goa's most iconic clubs, Tito's has been sold off, announced Ricardo Joseph D Souza, whose family owns the club, in an emotional post on Facebook on Monday. Labelling it as the 'end of an era,' D Souza attributed the sellout to harassment meted out to Club Tito's at the hands of officials including the police, the excise, MLAs and others. However, in the same post, D Souza thanked CM Pramod Sawant, IAS officers and people of Goa for contributing to Tito's. 

Speaking to a local news channel, Tito's outgoing owner clarified that he had nothing against the present sarpanch of Calangute or IAS officers who, he said had been “brilliant”, adding that the the “crab mentality” of local Goan officials had made it increasingly difficult for Goan businesses to continue. Narrating the ordeal faced by businesses, D Souza claimed that several departments of the government including IT and GST strive to shut down businesses by harassment. 

Proudly asserting that he is a nationalist, Ricardo D'souza stated that Tito's does not evade tax and that he was the one who sued the Queen of England to bring back the Kohinoor diamond. While he did not disclose who the buyer of Tito's is, there are reports indicating that a Punjab-based casino operator has bought the iconic club. It is unclear whether the new owner will persist with the brand and the usual setting of the club in Calangute. Meanwhile, Ricardo D'souza has said that the family has plans to set up operations in Toronto, Dubai, parts of Ukraine, and Africa and also spread Tito's franchise across India.

According to the club's official website, over the years since it was established in 1971, the club has played over 87,600 hours of music, hosted 16,425 parties and on average had 90,000 visitors every month.

DESIGN | New Look Naladhu Private Island Maldives to Relaunch in November

Naladhu Private Island, the exclusive luxury island resort in the Maldives, has closed for six months for a complete renovation and is due to relaunch in November with an impressive new look and feel. The resort will undergo a total redesign with all the accommodation and public areas including the restaurant, bar, wine cellar, spa room and gym receiving a complete new look.

Naladhu Private Island Maldives - Ocean House with Pool and Private Cabana - Bathroom

• Located in the South Malé Atoll, Naladhu is just 30 minutes by luxury speedboat from Malé’s international airport

• Naladhu is home to just 20 keys, offering the ultimate in privacy and seclusion

• New York based designer Yuji Yamazaki is redesigning the resort, which will reopen with a modern colonial look

• The resort’s top suite, the Two Bedroom Pool Residence, will have its own 20 meter private beach

• Butler service is offered Naladhu-style by a Kuwaanu, meaning ‘storyteller/guide’ in Dhiveli, the Maldivian language

• Each Ocean House will have its own private beach cabana, so guests also have the option to relax on their super king-sized day bed on the beach and enjoy drinks and snacks delivered by their Kuwaanu

• Naladhu will be expanding its no-menu dine anywhere concept, enabling guests to choose their favorite dishes and dining spots round the clock

• The resort will be renewing its focus on wellness with a new dedicated spa treatment area including a double treatment room and bathing and changing area, plus a resident Naturopath and Nutritional Therapist

New Opening | Meliá Hotels International to Open a Remarkable Urban Hotel in Chiang Mai

The hotel’s 260 rooms and suites will include the Premium Room category

Meliá Chiang Mai is slated to open its doors for business in the fourth quarter of 2021.

Meliá Chiang Mai, a 260-key urban hotel that towers over the River Ping and bustling Night Bazaar in the heart of Chiang Mai city in Thailand’s mountainous north, is slated to open its doors for business in the fourth quarter of 2021.

Owned by Thailand’s leading integrated lifestyle real estate group Asset World Corporation (AWC) and launched by Meliá Hotels International, the five-star hotel is part of the Meliá brand’s roll-out plan in key destinations across Thailand. Meliá Koh Samui debuted in January 2020 with a nautical theme underscored by boat suites made from refurbished merchant vessels. INNSiDE by Meliá Bangkok Sukhumvit, the first property of its brand in Thailand, housing 176 guestrooms and located close to the Suvarnabhumi Airport, is due to open in 2022.

Meliá Chiang Mai will be situated six kilometers from the Chiang Mai International Airport on the vibrant Charoen Prathet Road, located near a broad spectrum of tourist attractions, markets, and Buddhist temples. 

With a design that pays tribute to Chiang Mai’s charming history and culture with a contemporary flair, the hotel will comprise a striking 22-floor tower fronted by an adjoining seven-floor podium building.

Meliá’s signature YHI Spa with seven treatment rooms will be among the urban hotel’s host of facilities for business and leisure travelers alike.

Two restaurants, two bars, two lounges including an executive lounge on the 21st floor with a panoramic view of Chiang Mai, Meliá’s signature YHI Spa with seven treatment rooms, a fully equipped fitness center, swimming pool, ballroom and four other meeting spaces will be among the hotel’s host of facilities for business and leisure travelers alike. 

Of the property's room portfolio, 38 rooms and six suites will belong to ‘The Level’, an upgraded level of service and benefits that affords exclusive access to The Level executive lounge, an intimate area for indulging an upgraded breakfast and afternoon delicacies that is also suited for casual business meetings.  The epitome of elegance, ‘The Level Presidential Suite’ will command 113 sqm of the tower’s top floor with unrivalled city vistas. 

Meliá Chiang Mai’s jewel in the crown will be a 360-degree rooftop bar – the highest in the city – on the 22nd floor. Featuring two bars connected by a glass bridge, the bar will offer spectacular views of the River Ping to the city’s east and famed Doi Suthep Temple on the mountaintop to the west.

Meliá Chiang Mai’s poolside bar is aptly named Poolside.

Drawing on Meliá’s Spanish origins, the hotel will pay homage to Spain's famed gastronomy and quickly place itself on the city’s culinary map with two exquisite dining options. Perched on the 21st floor, the hotel’s signature restaurant will specialize in contemporary Northern Thai dishes with Mediterranean influences, with chefs preparing each dish à la minute from an open kitchen. The all-day-dining restaurant Mosaic will offer authentic Mediterranean cuisine in a vibrant marketplace setting. 

An idyllic venue for events and weddings, the property’s extensive conference facilities include a 358-sqm ballroom and three function rooms on the tower’s second floor above the lobby and a 175-sqm multi-purpose function room on the podium building's top floor. 

The ballroom’s 173-sqm pre-function area is connected to an outdoor swimming pool and poolside bar, aptly named Poolside. The Power Lounge, one of the three function rooms that also afford access to the pool deck, will feature a pool table and coffee area suited to down time between meetings. Adjacent to a secret garden, the seventh-floor multi-function room opens to a 223-sqm outdoor terrace that also lends itself to events. 

“With its exceptional location in the heart of Chiang Mai and an unparalleled array of facilities, Meliá Chiang Mai is a landmark project of our strategic roll-out of the Meliá brand in Thailand, in line with AWC’s growth-led strategy,” said Mrs Khun Wallapa Traisorat, Meliá Chiang Mai’s owner and AWC’s CEO and President. “Partnering with Meliá has allowed us to set a new benchmark for Thai hospitality and together, we aim to build a better future for Thailand’s tourism landscape and economy.”

“Following the hugely successful opening of Meliá Koh Samui, ranked TripAdvisor’s number one hotel in Koh Samui, Meliá Chiang Mai will be another flagship property for Meliá Hotels International in Thailand,” said Mr Ignacio Martin, Area Managing Director South East Asia of Meliá Hotels International. “As we continue to strengthen our growth strategy with our key partners, AWC understands and shares our strong service and hospitality philosophy -- a fundamental factor in ensuring the quality, reputation, and sustainability we strive for.”

“The global pandemic could not dampen our determination to unveil an extraordinary hotel that promises to exude the mystic splendor of Northern Thailand with Meliá’s warm Spanish hospitality, distinctive passion for service and focus on the customer’s wellbeing ever-present,” added Meliá Chiang Mai’s General Manager, Mr Edward Snoeks. 

Appointment | Anantara Iko Mauritius announces appointment of new General Manager

We are pleased to announce the appointment of Pascal Bertrand as the new General Manager at Anantara Iko Mauritius Resort & Villas.

Bringing over 35 years of luxury hospitality experience to his new position, Pascal joins the Mauritius property, which opened in late 2019, to take it forward with his visionary leadership, which he has gained working with international brands in numerous regions.

NOESIS successfully transacts SUBA group and 1589 Hotels merger

The transaction sees SUBA hotels adding 35 hotels and resorts across India and Nepal to its existing portfolio of 15 Hotels spread across India & UAE with significant growth to come in South Asia & the Middle East.

NOESIS announced the hotel merger and acquisition of the year, with the SUBA group of hotels acquiring a significant majority stake in 1589 Hotels. The transaction sees SUBA hotels adding 35 hotels and resorts across India and Nepal to its existing portfolio of 15 Hotels spread across India & UAE with significant growth to come in South Asia & the Middle East.

1589 Hotels operates hotels in the economy to mid-segment space predominantly in the offbeat leisure locations and tier-II & III cities. They are present in 22 cities such as Jaipur, Lucknow, Jim Corbett, Ranthambore, Dalhousie, Ajmer, Pushkar, Udaipur, Mirzapur, Vadodara, Bhavnagar, and others under the Genx and RNB brands. It also operates several properties in Nepal. The company will continue with its asset-light approach to hotel management.

NOESIS acted as an exclusive transaction advisor and Nandivardhan Jain, CEO of NOESIS led the transaction with an internal team. Entire transaction was completed in three months including the execution of the definitive agreements.

Nandivardhan Jain, CEO - Noesis Capital Advisors said, “The opportunity to acquire 1589 Hotels which have operations across India & Nepal attracted the SUBA group of Hotels. This transaction reflects great Indian entrepreneurialism creating a sustainable conversion-friendly hotel management platform suiting independent hotel owners and domestic traveler’s requirements. The acquisition of this platform will enable SUBA Hotels to fast track its growth across South Asia.”

NOESIS Capital Advisors, Asia's largest Hospitality transaction advisory company currently mandated for more than 12000 plus keys for operator search assignment on the lease, revenue sharing, management, and franchise contract. NOESIS is also working on an exclusive buy-side mandate from the family office and special situation funds to invest 1.5 billion dollars in distressed hospitality assets in South Asia.

New Opening | Niraamaya Wellness Retreats expands footprint; partners with Samroha Resort Athirappilly

We look forward to showcasing the nature and aspect of the land by bringing our signature hospitality and experiences to our 4th destination in Kerala, says Manu Rishi Guptha.

Niraamaya Wellness Retreats has joined hands with Samroha Resort Athirappilly to offer wellness experiences with a difference. Manu Rishi Guptha, CEO of Niraamaya Retreats elaborated on the expansion, saying “We are overjoyed to welcome Samroha Resorts to the Niraamaya Wellness Retreats portfolio and introduce an environmentally conscious luxury resort in the market. We look forward to showcasing the nature and aspect of the land by bringing our signature hospitality and experiences to our 4th destination in Kerala – at Athirappilly."

Niraamaya Retreats Samroha oozes classy elegance and tranquillity right from the time one sets eyes on it. Surrounded by a private land area of 1.25 acres, the resort is just 40 km away from Cochin International Airport. It is the only 5-star resort in Athirappilly offering a mix of Deluxe rooms, Luxury Cottages, and Villas with a Private Pool overlooking the majestic Athirappilly waterfalls in Kerala, India. Wake up to the warm sunbeams streaming into your room and wander along winding paths through delightful gardens in the central courtyard between the cottages, the meditation spaces, and the banquet lawn overlooking the Chalakudy riverbank. The infinity swimming pool is perched on the cliff giving a panoramic view of the valley and the mesmerizing Waterfalls. One can witness the natural habitats of the wildlife in these rainforests and the multitudes of migratory birds nestled among the tree canopies; all in the safe confines of your balcony.

The retreat has an all-day dining restaurant - Café Samsara. The café offers traditional Kerala dishes, Pan-Asian delicacies, and custom-made fares. All this comes with a view to Athirappilly waterfall in all its splendour- having food in nature’s lap- quite literally! The Madira lounge and bar present the perfect setting to unwind with pleasant views of the cascading waterfalls and drinks of your choice.

The resort is a place of exploration and expansion of the spirit and mind. The guest journey will be rooted in evergreen and seasonal activities, from thrilling outdoor adventures to enjoying professionally crafted wellness offerings. As destination weddings pick up again—albeit with smaller crowds and larger safety checklists; what better way to recite your vows than having the majestic waterfalls, lush greenery, and vast skies as a backdrop, all in a setting of sinful luxury. For those seeking stability and peace of mind, there is a vast array of tailor-made programs including Music retreats, Yoga Retreats, Art Retreats - Mandala Designs, Sculpting, Photography Retreats, Birding & Wildlife Retreats, Workshops on Artistic Writings, etc. that will leave the guests feeling revived, refreshed, and restored.

INITIATIVE | ibis hotels have joined hands with The Robin Hood Army

ibis hotels along with The Robin Hood Army is extending their support to the community by providing meals to the less privileged.

Empathy is the need of the hour: Sylvain Laroche

ibis hotels have joined hands with The Robin Hood Army to extend their support to the community by providing meals to the less privileged. Through this initiative, ibis aims to deliver over 5000 meals every month across Delhi, Gurgaon, Jaipur, Nashik, Mumbai, Pune, Chennai, Bengaluru, Hyderabad, and Kolkata.

“13 hotels from the ibis network have partnered with the local Robin Hood Army representatives to deliver cooked wholesome nutritious meals packed in biodegradable material to the needy. These meals are specially cooked for this initiative,” Sylvain Laroche, Director of Operations, ibis & ibis Styles, India informed ET HospitalityWorld.

In many cities ibis employees are delivering these meals themselves as some of the Robin Hood Army representatives were affected by Covid-19. This gave the employees an opportunity to go that extra mile.

“These are exceptionally challenging times, but we feel confident that as a community, we can get through this together,” said Laroche adding that as we recover from the deadly second wave of the pandemic, it is important to support each other and the community. “Empathy is the need of the hour. As an organization that prioritizes the safety and wellbeing of its guests and employees, we are doing everything we can to support those who need us,” he said.

The Robin Hood Army is zero funds, volunteer-based organization that has thousands of young professionals and citizens who have taken to the streets in their free time to fight global hunger, the team collects surplus food from restaurants and distributes it to the less fortunate.

“It makes me very proud to see our team members who continue to push their limits every day and have gone out of their way to help those who need us the most at this time,” Laroche mentioned.

In some cities, the ibis hotel teams are also doing their bit by distributing meals to frontline workers, traffic police who are working tirelessly round the clock. Few hotels have also associated with local NGOs to extend support to Covid-19 patients, nursing homes, and the needy.

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DESIGN | THE ARCHITECTURE OF ITC ROYAL BENGAL - AN ODE TO BENGAL’ S ARISTOCRATIC & REGAL HOMES

THE ARCHITECTURE OF ITC ROYAL BENGAL - AN ODE TO BENGAL’ S ARISTOCRATIC & REGAL HOMES

ITC Hotels ethos of ‘Responsible Luxury’ embodies the philosophy – ‘Lets put India first’. This philosophy is taken further through its various endeavors. An off shoot of this thought is building hotels whose
architecture is inspired by local history and culture.

ITC Royal Bengal carries forth the culture and pays tribute to the towering achievements of the great minds of Bengal and its people who encouraged and appreciated the efflorescence of arts, science, and the finest experiences that life can offer.

ITC Royal Bengal is a LEED (Leadership in Energy and Environmental Design) Platinum-certified building under LEED USGBC New Construction Programme. LEED is an international symbol of sustainability excellence in green building that signifies a building has fewer carbon emissions, conserves
resources and reduces operating costs while prioritizing sustainable practices and creating a healthier environment. ITC Royal Bengal's LEED Platinum Certification is one of the many reflections of ITC Hotels’ decade-long Responsible Luxury philosophy which integrates world-class sustainable practices with contemporary design elements to deliver the best of Luxury in the greenest possible manner. Environment-friendly materials and products have been used in the building. More than 20% of the materials of the project’s total material have recycled content, in addition to more
than23% of the construction materials being locally sourced. Materials that have a lower environmental impact have been thoughtfully employed.
These include materials with rapidly renewable content and low Volatile Organic Compound content. The landscaping of the Hotel has been designed with plant species that are native and help in promoting biodiversity with reduced irrigation water demand requiring low maintenance.

The personality of ITC Royal Bengal is of an enlightened soul, literary, liberal, and appreciative of the finer things in life, well-traveled, well-read, and curious about the world.

ITC Royal Bengal conjures up this awe-inspiring world within a monumental, magnificent edifice. Envisioned and created with – the luxury of space, the burnished gleam of décor inspired by the finest buildings of this land, and the hushed elegance of homes that have celebrated the finest nuances of
culture, art, music and a zest for truly sublime experiences.

The architecture of ITC Royal Bengal is a fine blend of European and
indigenous architecture found in erstwhile stately homes (Bonedi Bari),
regal palaces of the Nawab era and churches of Bengal with contemporary
comfortable design. Reflecting the rich heritage of Kolkata’s past, the
façade of one of the largest hotels of the City of Joy, is inspired by
several heritage buildings of Bengal along with the aristocratic homes of
Kolkata and the districts.

Stories that dead pillars tell, spring to life when one goes beyond the
brick and mortar of ITC Royal Bengal’s outer frame. The classic Greco-Roman
façade with its Horse Sloping entrance, is reminiscent of the stately homes
and Hazarduari Palace of Murshidabad. The classical Greek architecture with
ancient Doric columns that date back to 8th century BC, was introduced in
Bengal via Bengal Renaissance Art and Architecture.

Cherishing the passion of the Nawabs of Bengal, ITC Royal Bengal is truly
an architecture of regal elegance. The stairway in the central part of the
hotel taking you to the signature restaurants mirrors a culture of
exceptional enterprise, extravagance and an eye for detail resonating with
the grandeur and the fine lifestyles of Bengal’s erstwhile nobility. It
also reminds us of the rich elite intellectuals of Bengal. The black
railing of the staircase has a 17th-century art style known as Cul de
Lampe.

The exterior railings have a string of Balusters dating back to the
Renaissance period. The Antis below the staircase is found at the Treasury
Building of Kolkata and even in the interiors of different city churches
reminding us that Kolkata was once the capital of erstwhile British Empire.

Even the door knobs of various rooms and the hotel’s Business Lounge is
reminiscent of the Art Nouveau style, introduced by Abanindranath Tagore in
his 19th century painting Abhisarika. Abanindranath was the nephew of Nobel
laureate Rabindranath Tagore and a famous painter and illustrator of the
Bengal Renaissance period. There are several inspiring pieces of 18th
century furniture placed at different corners of the hotel. Take for
example the Chest of Drawers at the Blockfront that are made like the ones
seen in several stately homes of the region. The chair legs of different
rooms are decorated as per Biedermeier, a Central European Decorative Art,
that flourished between 1820-40, found in the Marble Palace of Kolkata.

The various motifs used on the glass partitions, floors and doors are
Trefoil motifs seen in churches of Bengal or the Rib Vault decorations
traced to Bonedi Bari. Interestingly, the Kalka design on the floor lobby
marble counter was used extensively in the Benarasi and Baluchari sarees
worn by the women of regal homes of Bengal.

And once you step onto the welcoming green carpets in various apartment
bedrooms, you will surely be mesmerised at the alpona motifs that were
drawn in aristocratic Bengal homes.

Prints, kantha works and artefacts symbolising the Tree of Life (an age old
concept shared across cultures) is found across the Hotel. Though it grows
old it bears its seeds in its very essence. Over time it has come represent
prosperity, positivity and progress. ITC Royal Bengal & ITC Sonar together
celebrate this eternal symbol. While ITC Royal Bengal celebrates ‘One of a
Kind’ finest experiences, ITC Sonar, a luxury business resort is themed on
a Bagaanbari (garden homes of erstwhile nobility). Branching into timeless
traditions, they both pay tribute to the essence of Bengal.

With its passion for perfection and its pursuit of beauty and grace, ITC
Royal Bengal represents the state and the unique fervour of its people for
celebrating and nurturing the finest across the myriad facets of life.

PRODUCT | Experience Tiffin Tales by Gourmet Couch in the comfort of your home offered by ITC Royal Bengal & ITC Sonar in Kolkata

TIFFIN TALES BY GOURMET COUCH 

‘Southern Indian Stories’

Experience Tiffin Tales by Gourmet Couch in the comfort of your home offered by ITC Royal Bengal & ITC Sonar in Kolkata. It carefully curates a selection of mindfully prepared dishes from Southern India’s rich and diverse culinary heritage. Choose from the Snacking Tiffin, a selection of classic flavors that are savored any time of the day, or the Meal Tiffins, a celebration of Southern Indian delicacies. 

The Snacking Tiffin priced at INR 1200 plus applicable taxes includes  Kuzhi Paniaram (Seasoned rice & lentil batter cooked in 'paniaram moulds'), Molagai Podi Idli  (Mini idlis tossed in ‘Ramnad chili’ enhanced spice powder), Keerai Vadai (Urad and rice vadai with green chili, local greens & onion), Lemon Sevai (Tempered vermicelli enhanced with lemon juice), Thangai Paal Payasam  (Tender coconut in jaggery sweetened coconut milk), Degree Kafi  (South Indian filter coffee) and accompaniments Coconut chutney, Daangar chutney-onion and garlic chutney & Sambar.

The Meal Tiffin has three different selections.

The Meal Tiffin Set One is priced at Rs 1550 plus applicable taxes and includes Mokkajonna '65 (Masala coated fried baby corn), Beetroot Kola (Spiced balls of beetroot and cashew nut), Chinna Urlagadda Kurmah  (Baby potatoes in an aromatic curry), Vendakai Kozhambu, (Okra curry with tamarind and coconut milk), Keerai Kootu, (Local greens & lentil combination tempered with red chilly and garlic), Carrot Beans Poriyal (Carrot & beans tempered with coconut gratings and curry leaves), Cauliflower Battani Birinji  (Aromatic rice preparation with cauliflower and peas), Veechu Paratha (Grilled flaky bread made of maida), Cucumber Patchadi  (Seasoned curd with cucumber gratings & tempering) Appalam (South Indian fried papad) and Elaneer Payasam (Tender coconut kernel in jaggery sweetened coconut milk).

The Meal Tiffin Set Two priced at INR 2100 plus applicable taxes include: Mokkajonna '65 (Masala coated fried baby corn), Meen Varuval  (Pan grilled masala coated fish fillets), Yera Thokku  (Prawns tossed in onion tomato masala with curry leaves) Kozhi Melagu Kary (Pepper chicken curry), Keerai Kootu  (Local greens & lentil combination tempered with red chilly and garlic) Carrot Beans Poriyal, (Carrot & beans tempered with coconut gratings and curry leaves), Cauliflower Battani Birinji (Aromatic rice preparation with cauliflower and peas), Veechu Paratha 

(Grilled flaky bread made of maida), Cucumber Patchadi, (Seasoned curd with cucumber gratings & tempering), Appalam, (South Indian fried papad), and Rosapoo Gulkand  (Winter melon halwa enhanced with rose petal compote)

The Meal Tiffin Set Three priced at INR 1950 plus applicable taxes includes: Mokkajonna '65 (Masala coated fried babycorn), Meen Varuval  , (Pan grilled masala coated fish fillets), Kozhi Melagu Kary (Pepper chicken curry), Palletoori Mamsam Koora (Village style mutton curry), Keerai Kootu  (Local greens & lentil combination tempered with red chilly and garlic), Carrot Beans Poriyal (Carrot & beans tempered with coconut gratings and curry leaves), Cauliflower Battani Birinji  (Aromatic rice preparation with cauliflower and peas), Veechu Paratha (Grilled flaky bread made of maida), Cucumber Patchadi, (Seasoned curd with cucumber gratings & tempering) Appalam (South Indian fried papad) and Elaneer Payasam  (Tender coconut kernel in jaggery sweetened coconut milk)

A Responsible Dining initiative, the Tiffins serve one guest and is available on food aggregator’s platform, Zomato, Swiggy.  In addition, it can be ordered via the ITC F&B App and Takeaway option. The special take-out counter at each ITC Royal Bengal & ITC Sonar, Kolkata has also been enhanced with hand sanitizers and thermometers to corroborate the health parameters of local food delivery partners. The Hotels have also enabled ‘no contact’ deliveries on all pre-paid orders and has implemented stringent measures and protocols, including mandatory temperature checks for all Chefs and Food & Beverage associates as part of the 'WeAssure' program.

ITC Hotels’ tradition of culinary excellence is reflected in its well-researched cuisine concepts that underline the brand’s objective to showcase the best of Indian culinary offerings. The packaging has been thoughtfully planned after study of factors such as temperature, distance traveled, mode of transport, consumption techniques, re-heating norms and more. The food is packed in environment-friendly corrugated paper boxes. 

Trends | ITC Kolkata Offers Take Away of Chaat- Enjoy the Chaat Box in the comfort of your home

HAPPINESS IS CHAAT IN THE COMFORT OF YOUR HOME

Happiness is giving into Chaat cravings without any restraint. Order in
Chaat Box, a part of the Local Love by Gourmet Couch from ITC Royal Bengal
for a Kind indulgence with items ranging from Phuchkas, vadas
kachoris to mouthwatering accompaniments.

The Chaat Box captures the delectable flavors of Kolkata's legendary Chaat
in a box filled with joy. Crafted with warmth and prepared to the highest
standards of safety & hygiene in accordance to ITC Hotels WeAssure
protocols, this offering celebrates the city and the assimilation of
different cultures to whom happiness is Kolkata and home.

This burst of lively flavors is curated by Chef Varun Mohan, the Box
contains 24 one-of-a-kind Range Birange Fuchkas accompanied by two variants
of lip-smackingly spicy Fuchka Pani, four each of Mirchi Vadas, Mewa Aloo
Samosas, Dahi Bhallas and Dal Kachoris accompanied by Aloo Hing Ka Sabji.
Pair these with chutneys and spices or perhaps spiced yogurt for Dahi Papdi
and the Signature Gulab Jamuns provide the perfect finale to the experience.

The Chaat Box serves 4 people and is priced at Rs 2500 all inclusive. It is
available on Swiggy and Zomato and you can place an order by calling
033-44464646 for home delivery

Appointment | Raffles Udaipur appoints Prasad Metrani as Director of Culinary for Raffles’ maiden outpost in India

 Raffles Udaipur announced the appointment of Prasad Metrani as the Director of Culinary. With an illustrated career in culinary operations that spans over 15 years, Prasad will be spearheading the experiential and evocative food and beverage concepts that Raffles Udaipur will offer.

A hotel management graduate from IHM, Hyderabad, he has worked with some of the world’s leading Indian and international hospitality brands. He is proficient in a wide variety of global cuisines such as modern European, Indian, Arabic, Pan Asian and is an expert in developing unique dining concepts and adapting sustainable cooking techniques.

Prasad is acclaimed for his culinary prowess, mentorship and leadership skills and his diverse work exposure in both India and across the globe. Through his own personal quest for learning and experimenting, he has developed skills that focus on premium quality ingredients, nuanced cooking techniques and fresh, seasonal produce that inspire him to bring a fresh perspective to his dishes. He truly believes that food should bring ultimate happiness to diners and that the creative approach to cooking helps bring everyone together at the table. His vision is to build a community through his food and ultimate dining experiences.

His incessant curiosity, willingness to experiment and an extensive knowledge of global culinary trends will help create an unparalleled dining experience at Raffles Udaipur.

About Raffles Udaipur  

Located in the romantic and historic city of Udaipur, Rajasthan, the hotel is reminiscent of a grand country estate that brings a private oasis experience on an island. Set in the midst of Udai Sagar Lake that is home to migratory birds and bountiful flora and fauna Raffles Udaipur, with its evocative experiences gives a reason to discover the city of Udaipur, anew. A scenic 20-minute drive from the airport, followed by a gentle and calming boat ride, transports guests from the real world to the surreal. The 101 rooms and suites offer unhindered, breath-taking views of the lake and captivating sunsets. Bespoke dining venues and programs offer unparalleled gastronomy. The leisurely romantic walks in the outdoor spaces are serene, making it a haven for travellers who are on a constant quest of peace and rejuvenation. Legendary Raffles service coupled with discrete and charming promises to make guests in residence feel the extraordinary emotional luxury that the brand is committed to. 

About Raffles 

Raffles Hotels & Resorts boasts an illustrious history and some of the most prestigious hotel addresses worldwide. In 1887, Raffles Singapore set the standard for luxury hospitality, introducing the world to private butlers, the Singapore Sling and its enduring, legendary service. Today, Raffles continues this tradition in leading cities and lavish resort locales, enchanting travellers with meaningful experiences and service that is both gracious and intuitive. Connoisseurs of life choose Raffles, not merely for its aura of culture, beauty and gentility, but for the extraordinary way they feel when in residence with Raffles. Each Raffles, be it Paris, Istanbul, Dubai, Warsaw, Jakarta or the Seychelles, serves as a venerated oasis where travellers arrive as guests, leave as friends and return as family. Raffles is part of Accor, a world leading hospitality group consisting of more than 5,100 properties and 10,000 food and beverage venues throughout 110 countries. 

Appointment | India’s first upcoming Raffles in Udaipur appoints Rajan Malhotra as Director of Sales and Marketing

 Raffles Udaipur announced the appointment of Rajan Malhotra as Director of Sales and Marketing. He will be a part of the pre-opening leadership team at India’s first outpost by the iconic brand Raffles.

In his role, Rajan Malhotra will take charge of introducing the world renowned Raffles brand experience in the country as well as planning and implementing strategies to support the hotel’s unrivalled positioning. He will be leading the sales and marketing team, exploring business opportunities and will be responsible for budgeting, forecasting and achieving the hotel’s commercial objectives.

Commenting on the appointment, Abhishek Sharma, General Manager, Raffles Udaipur said, “We are delighted with the joining of Rajan Malhotra as a part of the pre-opening leadership team for this important launch. With his extensive experience of working for some of the leading luxury hotels and knowledge of the diverse market segments, we are confident that Rajan will best support the positioning of India’s first Raffles as a market leader.”

A postgraduate diploma holder in business administration, Rajan brings along with him 18 years of experience in the hospitality industry. Rajan’s rich body of work includes long, successful stints at Shangri-La Hotels & Resorts, Hyatt Services India Pvt. Ltd., The Zuri Group of Hotels & Resorts, Le Méridien Jaipur Resort & Spa, Taj Palace, New Delhi, and The Grand New Delhi.

About Raffles Udaipur  

Located in the romantic and historic city of Udaipur, Rajasthan, the hotel is reminiscent of a grand country estate that brings a private oasis experience on an island. Set in the midst of Udai Sagar Lake that is home to migratory birds and bountiful flora and fauna Raffles Udaipur, with its evocative experiences gives a reason to discover the city of Udaipur, anew. A scenic 20-minute drive from the airport, followed by a gentle and calming boat ride, transports guests from the real world to the surreal. The 101 rooms and suites offer unhindered, breath-taking views of the lake and captivating sunsets. Bespoke dining venues and programs offer unparalleled gastronomy. The leisurely romantic walks in the outdoor spaces are serene, making it a haven for travellers who are on a constant quest of peace and rejuvenation. Legendary Raffles service coupled with discrete and charming promises to make guests in residence feel the extraordinary emotional luxury that the brand is committed to. 

About Raffles 

Raffles Hotels & Resorts boasts an illustrious history and some of the most prestigious hotel addresses worldwide. In 1887, Raffles Singapore set the standard for luxury hospitality, introducing the world to private butlers, the Singapore Sling and its enduring, legendary service. Today, Raffles continues this tradition in leading cities and lavish resort locales, enchanting travellers with meaningful experiences and service that is both gracious and intuitive. Connoisseurs of life choose Raffles, not merely for its aura of culture, beauty and gentility, but for the extraordinary way they feel when in residence with Raffles. Each Raffles, be it Paris, Istanbul, Dubai, Warsaw, Jakarta or the Seychelles, serves as a venerated oasis where travellers arrive as guests, leave as friends and return as family. Raffles is part of Accor, a world leading hospitality group consisting of more than 5,100 properties and 10,000 food and beverage venues throughout 110 countries. 

Appointment | Raffles debuts in India, appoints luxury hospitality veteran Abhishek Sharma as General Manager for Raffles Udaipur

Raffles Udaipur, the brand’s first forthcoming hotel in India, announced the appointment of Abhishek Sharma as General Manager. Abhishek is a well-recognized leader with over two decades of outstanding experience in luxury hospitality and has an exceptional network across the industry. In his new role, Abhishek will be leading the task of introducing the legendary Raffles brand to the country and taking charge of operations for Raffles Udaipur. 

Abhishek Sharma joins Raffles Udaipur with over 9 years of leading teams in the role of General Manager, throughout luxury hotels and resorts, including The Oberoi Group in India and Soneva Fushi Resort in The Maldives. Prior to that, Abhishek worked as head of food and beverage with renowned hotels in India, Maldives, Mauritius, and Egypt. His inspirational journey in food and beverage and hotel management includes various pre-opening and opening roles which will undoubtedly add value to this key launch for the Raffles brand in India

Commenting on the announcement, Puneet Dhawan, ‎Senior Vice President of Operations - India & South Asia, Accor said, “I am delighted to welcome Abhishek for this key launch of Raffles’ first outpost in India. Abhishek has wealth of experience that has enhanced his project management skills and strengthened his abilities in elevating guest engagement. He has aced the curation of bespoke and immersive guest experiences and I am confident that his knowledge and the ability to instill excellence in operations will be invaluable for the launch of Raffles Udaipur. His determination, diligence and meticulous operational techniques will help build strong brand ethos for Raffles Udaipur and deliver breathtaking bespoke experiences.”

At the helm of Raffles Udaipur, Abhishek Sharma, General Manager, said, “ I am filled with an incredible sense of excitement and responsibility as I lead the team at our first Raffles in the country. The Raffles brand is a global phenomenon that has set the benchmark for unparalleled excellence in guest experience and personalized services. The ethos of the brand is depicted across many noteworthy elements of the hotel, and I am particularly inspired by the signature Writers Bar for its sophistication and innovation, where we hope India’s renowned writers, present and future, will pen their stories.  I feel honored to be working alongside a dynamic team to bring the legendary service of Raffles to our guests.”

About Raffles Udaipur  

Located in the romantic and historic city of Udaipur, Rajasthan, the hotel is reminiscent of a grand country estate that brings a private oasis experience on an island. Set in the midst of Udai Sagar Lake that is home to migratory birds and bountiful flora and fauna Raffles Udaipur, with its evocative experiences gives a reason to discover the city of Udaipur, anew. A scenic 20-minute drive from the airport, followed by a gentle and calming boat ride, transports guests from the real world to the surreal. The 101 rooms and suites offer unhindered, breath-taking views of the lake and captivating sunsets. Bespoke dining venues and programs offer unparalleled gastronomy. The leisurely romantic walks in the outdoor spaces are serene, making it a haven for travellers who are on a constant quest of peace and rejuvenation. Legendary Raffles service coupled with discrete and charming promises to make guests in residence feel the extraordinary emotional luxury that the brand is committed to.

About Raffles 

Raffles Hotels & Resorts boasts an illustrious history and some of the most prestigious hotel addresses worldwide. In 1887, Raffles Singapore set the standard for luxury hospitality, introducing the world to private butlers, the Singapore Sling and its enduring, legendary service. Today, Raffles continues this tradition in leading cities and lavish resort locales, enchanting travellers with meaningful experiences and service that is both gracious and intuitive. Connoisseurs of life choose Raffles, not merely for its aura of culture, beauty and gentility, but for the extraordinary way they feel when in residence with Raffles. Each Raffles, be it Paris, Istanbul, Dubai, Warsaw, Jakarta or the Seychelles, serves as a venerated oasis where travellers arrive as guests, leave as friends and return as family. Raffles

is part of Accor, a world leading hospitality group consisting of more than 5,100 properties and 10,000 food and beverage venues throughout 110 countries. 

HRAWI Holds Online Training On FSSAI’s COVID19 Focused FoSTaC Programme

 The Hotel and Restaurant Association of Western India (HRAWI) in association with the Food Safety and Standards Authority of India (FSSAI) recently conducted a COVID-19 focused Online Food Safety Supervisory Training in Advance Catering (FoSTaC) programme. The programme was created especially, for personnel employed in hotels and restaurants so that they are fully equipped with the required information to ensure guest safety and hygiene during the pandemic.

The course covered all the basic principle rules of personal hygiene and also introduced some special provisions to cover any emergencies. The programme stressed on the need for designated Special Officers in case of a COVID-19 emergency. Among other safety protocols to be followed, the trainees were imparted in-depth info on guest handling, kitchen best practices including man power planning and chefs’ responsibilities. 40 Hospitality personnel were trained under the programme which was conducted in collaboration with Parikshan.

“Among the several places open to public, hotels and restaurants are by far the safest and most hygienic spaces. HRAWI wants it members to be doubly cautious and fully prepared for any contingencies. The programme was organised to enable people working in hotels and restaurants to not only ensure guest safety but also their own. The programme was developed by FSSAI especially for the purpose and we are glad that there was proactive participation from our members for this programme. The trainer - Dr Pashupathy is an expert in the field and imparted in-depth knowledge on the finer nuances of food handling and safety to the participants,” says Mr Sherry Bhatia, President, HRAWI.

The programme also covered processes on scheduled housekeeping and disinfections procedures, and the role of Human Resources in a Hospitality establishment. The HRAWI has successfully trained and certified 1675 hospitality professionals across India’s Western region.

About Hotel & Restaurant Association Western India (HRAWI)

The Hotel and Restaurant Association (Western India) is a 71 years old Association of Hotels and Restaurants in Western India. Its members include various restaurants and smaller Hotels up to 5-Star Deluxe categories. The bulk of its members like any growth economy are made up of restaurants and budget hotels. With membership base spread across Western India, HRAWI covers Maharashtra, Gujarat, Madhya Pradesh, Chhattisgarh, Goa and the Union Territories of Daman, Diu & Silvassa, and is considered to be the voice of the Hotel Industry. The association is part of the national body of Federation of the Hotels & Restaurants Associations of India (FHRAI), located in New Delhi, which was originally founded in Mumbai in 1950 by the late Mr J.R.D. Tata. 

New Opening | Hyatt Regency Koh Samui, the latest star in the firmament of luxury resorts on the paradise Thai island.

The showpiece lobby, the longest arrival point on Koh Samui, allows for wonderful natural illumination and frames the view of the azure ocean

 Hyatt Regency Koh Samui, the latest star in the firmament of luxury resorts on the paradise Thai island.

The 140-room resort, which debuts in early July and is Hyatt’s first footfall on Samui, is set amid eight acres of land on a spectacular stretch of private coastline in the north-eastern corner of the island.  

A collaboration between three of Thailand’s top design names — architects The Office of Bangkok Architects (OBA), interiors specialist August Design Consultant and acclaimed landscaper PLandscape (PLA) — the resort is strong on both style and substance.

Architectural highlights include a showpiece lobby, the longest lobby arrival point in Koh Samui, where numerous skylights allow for natural illumination by the sun and the moon. Other standout features span plush accommodations that showcase terrific ocean views to the largest pool zone on the island, a collection of four pools, each cascading down from the main pool on the upper deck of the resort.

The resort’s pool complex features a collection of four pools cascading into one another down the mountainside

NEWS | Avani Hotels Blends Retro Flair with Samui's Paradise Island Vibe in Chaweng

Avani Hotels Blends Retro Flair
with Samui's Paradise Island Vibe in Chaweng

It’s not only time to travel again – it’s time travelling back to the retro ’50s with Avani Hotels and Resorts latest resort on the popular Thai island of Koh Samui.

The brand new Avani Chaweng Samui Resort that is scheduled to launch by mid-2022 has a 50’s beach vibe seen in its geometric patterns and curves, mirrored furniture, abundant use of metallic and opulent fabrics. Keeping things modern, the retro space is decorated using contemporary materials and techniques, creating spaces that are ideal for relaxation and socializing in style.

So grab your longboards and head down to the beach with Avani!

A sneak peek of the upcoming resort:

The property will introduce all-new 76-room and suites, designed in 50’s vibe and elements.

The lobby will double as a check-in and social space to interact with other travelers.

A social pool hangout space and AvaniFit inspired gym to keep an active lifestyle for travelers.

The resort will enjoy exclusive access to the hottest club on the island - SEEN Beach Club Samui.