Exclusive Interview | Maria Bou Eid, General Manager, The House Hotel Jeddah CityYard
/Simply stand out in everything you do, no matter how simple and small it is.-Maria Abu Eid
Read MoreExclusive Interview | Jai Kishan, General Manager, New World Phu Quoc Resort, Vietnam
/Our core values of Innovation, Collaboration, Transparency, Ownership, and Service from the Heart at every touchpoint are the success mantra for any business.
Read MoreExclusive Interview | Supreet Singh, General Manager, Taj Theog Resorts and Spa, Shimla
/Editor: What is your favourite interview question and why do you ask it?It would have to be......."Where do you see yourself in the next 10 years"?The answer to this question shows intent of the candidate, gives perspective of his or her vision.Exclusive Interview | Sushma Khichar, General Manager, Courtyard Marriott & Fairfield Marriott Bengaluru
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Editor: What advice would you give to a young, aspiring hotelier for their internship?
It’s imperative to have the ability to adapt to the ever-changing times in this industry. Adaptability teamed with creativity and the desire to learn will be the top influencers for success.
Read MoreExclusive Interview | Venu Gopal, General Manager, ibis Hyderabad Hitech City
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Communication, willingness to learn and grasp knowledge, staying focussed in career and service-centric. Our objective is to hire the right fit who is positive and has the right temperament, and we will groom as future leaders for the industry.
Read MoreExclusive Interview | Pramod Naithani, General Manager, Anuraga Palace
/I always look for people who are passionate, bold, and fierce at work. Apart from soft skills and knowledge, I always prefer to hire staff with the right attitude. We can always train their skills but can't transform one's mindset or attitude.
Read MoreExclusive Interview | Gaurav Sekhri, Hotel Manager, The Westin Pushkar Resort & Spa
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For me, the most important attribute while hiring is the passion that the individual has towards hospitality and service, his commitment, and most important his attitude.
Read MoreExclusive Interview | Janitha Chathuranga Madawala, General Manager, Thinnai Group Srilanka
/Demonstrating leadership in difficult times takes an additional measure of tolerance and empathy. It means working more diligently to rally the team, find the lessons you can discover through hardship, and commemorate your victories. It’s a time to lean into sharing your purpose and vision even more
Read MoreExclusive Interview | Edward E. Snoeks, General Manager, Meliá Chiang Mai
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Don’t just take pictures of your food for Instagram - eat your dish and thoroughly enjoy it before it goes cold! Many people seem obsessed with what others can see on their social media pages at the expense of their actual holiday experience.
Read MoreExclusive Interview | Shuvendu Banerjee, General Manager, Crowne Plaza New Delhi Okhla
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I believe the hospitality workforce has worked as front line workers during such unprecedented times. It is extremely important that they receive due recognition and appreciation. The hospitality professionals work extremely hard throughout the year including the festivals and holiday seasons to curate memorable experiences for the guests. Now, it is the time where the fraternity and consumers must support the sector.
Read MoreExclusive Interview | Santosh Kumar Sinha, General Manager, Hycinth Hotel, Trivandrum, Kerala
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People still consider the hospitality industry inferior to others or some reasons unknown and this should definitely change.
Read MoreExclusive Interview | Amandeep Kaur, General Manager – WelcomHotel by ITC Hotels, Bengaluru
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Sound knowledge, market intelligence, and aligning to demand are critical to success in any industry, more so in hotels. Another very important aspect that is paramount here is Genuine Service Orientation and a Positive Attitude.
Read MoreExclusive Interview | Anant Leekha, General Manager, Ibis Navi Mumbai and Ibis Mumbai Vikhroli
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I believe Hotel Management colleges should upgrading and start adopting courses that are better suited to industry needs now so that the new-gen doesn’t feel things are different compared to college and real practical life.
Read MoreExclusive Interview | Vikas Sharma, General Manager, Radisson Blu Resort Dharamshala
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Many people believe that being a hotelier is not only a job but a mentality. Many say that it’s not a profession but a philosophy.
Read MoreExclusive Interview | Varun Sankaran Kutty, General Manager, Jalakara Private Villa Hotel, Havelock Island
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The actual office is the lobby, the restaurant or the kitchen. I make it a point to remember the name of every guest I meet, even if I bump into them after years. As in the Indian armed forces, a true officer must fight shoulder to shoulder with his troops and not be behind the scenes.
Read MoreExclusive Interview | Abhishek Dhar, Complex General Manager, GreenPark and Marigold Hotel, Hyderabad
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To succeed in the hospitality industry, one needs to showcase resilience, consistency and adaptability to new trends along the way to achieve your personal and professional goals.
Read MoreExclusive Interview | Aurelio Giraudo, Cluster General Manager, Banyan Tree Doha & La Cigale
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I hope to see more women in leadership positions, which is in line with Accor’s international network in support of gender equality and diversity “Riise".
Read MoreExclusive Interview | Amardeep Singh, General Manager, The Oberoi Cecil, Shimla
/We need better education platforms for hospitality professionals – It is unfortunate that most of the hotel schools have not evolved the way the Indian hospitality industry has evolved in the last decade.
Read MoreExclusive Interview | Neil James, General Manager, Courtyard by Marriott, Vadodara
/We need to have greater consideration and benefits for entry-level associates to tackle the high attrition rate and to ensure longer association with a company.
Read MoreExclusive Interview | Gaurav Chavan, General Manager, Ibis Mumbai Airport
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Read MoreA hotel needs to work like a well-oiled machine. This means our teams not only need to command their line of work but also learn, assist and empathize with all the departments as well.
