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Featured
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Exclusive Interview | Shirazi Saifuddin, Director of Sales, The Orchid Hotel, Mumbai

Sustainability is not a buzzword—it’s a responsibility. At The Orchid, we align our sales narratives with the hotel’s eco-conscious philosophy.

Read More →
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Exclusive Interview | Kajal Chandan, Hotelier | Entrepreneur | Marketer | PR Specialist

A successful marketing campaign not only drives bookings but also enhances brand perception, fosters guest loyalty, and ensures sustained visibility in a highly competitive industry.

Read More →
Sumana Bose Choudhary, Director of Sales at The Westin Mumbai Powai Lake & Lakeside Chalet - Marriott Executive Apartments..jpg
Exclusive Interview | Sumana Bose Choudhary, Director of Sales, The Westin Mumbai Powai Lake & Lakeside Chalet - Marriott Executive Apartments

For 2025, my priorities include strengthening The Westin Mumbai Powai Lake’s positioning as a wellness destination for both business and leisure travelers

Read More →
Seema Taj, Director of Sales, Sheraton Grand Palace Indore
Exclusive Interview | Seema Taj, Director of Sales, Sheraton Grand Palace Indore
My aspiration is to build a resilient and innovative sales team that drives sustained growth. I envision Sheraton Grand Palace Indore as the epitome of premium hospitality in the region.
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**RAJAN MALHOTRA,** Director of Sales and Marketing **Fairmont Udaipur Palace**
Exclusive Interview | Rajan Malhotra, Director of Sales and Marketing, Fairmont Udaipur Palace
Everyone is a sales person in life, you just need to understand and start enjoying it in your professional life as well.  
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Jit Bose
Exclusive Interview | Jit Bose, Vice President Commercial - GRT Hotels & Resorts; Chair - The South India Chamber of Commerce ( SICCI) Hospitality Committee
The shift towards experiential travel is another trend that will redefine hospitality. Today’s travelers are increasingly looking for authentic, immersive experiences that connect them with the local culture and environment. This trend will continue to grow, pushing hotels to offer more personalized, location-specific experiences.
Read More →
Exclusive Interview | Kunal Sabharwal, Director Of Sales & Marketing, Vanaam Hotels
Exclusive Interview | Kunal Sabharwal, Director Of Sales & Marketing, Vanaam Hotels
Read More →
Rahul Verma, Director of Sales & Operations, KAARA Hotels & Resorts.jpg
Exclusive Interview | Rahul Verma, Zonal GM, Kaara Hotels and Resorts
We are continuously working around ideas that have a touch of luxury & the warmth of home setting us apart from other functioning brands & their services.
Read More →
Pooja Gaur
Exclusive Interview | Pooja Gaur, Cluster AM, Marketing and PR Communications, Jaipur Marriott Hotel and Fairfield by Marriott Jaipur
Breaking Boundaries: From Medical School Dropout to Marketing Maven
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Mr. Arindam Basu-General Manager - Marketing & Communications, Delta Corp Ltd..jpg
Mr. Arindam Basu, General Manager – Marketing and Communications, Delta Corp On Deltin. A Deep Dive!

The gaming and entertainment industry in India appears to have a promising future, given the rapid increase in demand for leisure travel and tourism, with casinos playing a critical role in this fabric. Deltin is well-positioned to capitalise on these market shifts.

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Exclusive interview | Pawan Sharma, Sales Manager The Fern Residency Jodhpur
Exclusive interview | Pawan Sharma, Sales Manager The Fern Residency Jodhpur
Read More →
Exclusive Interview | Shenoy Samson, Deputy Marketing Manager, Sayaji Pune
Exclusive Interview | Shenoy Samson, Deputy Marketing Manager, Sayaji Pune

Being knowledgeable about the global trends and passionate about the service industry will help you succeed in the hospitality-Shenoy Samson

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Exclusive Interviews | Ashwarya Varma, Marcom Manager, DoubleTree by Hilton, Pune – Chinchwad
Exclusive Interviews | Ashwarya Varma, Marcom Manager, DoubleTree by Hilton, Pune – Chinchwad

Success always comes with little hardships, Stay Innovative to be in the game-Ashwarya Varma

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Exclusive Interview | Pankaj Chandra,Assistant Director of Sales, Oaks Hotel Bodhgaya
Exclusive Interview | Pankaj Chandra,Assistant Director of Sales, Oaks Hotel Bodhgaya

The way one responds to the Guest requirement is the key to success-Pankaj Chandra

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Exclusive Interview | Antony Doucet, Kerten Hospitality’s Brand and Marketing Director
Exclusive Interview | Antony Doucet, Kerten Hospitality’s Brand and Marketing Director

Luxury in hospitality is about space, silence, design harmony, carbon footprint, community impact, staff engagement, food ingredient sourcing, etc.

Even “experiences’ are already a thing of the past. People want “Emotions”, “Education” and that is precisely what we should offer to our guests today and tomorrow.

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Exclusive Interview | Veenu Rastogi, Area Director Sales & Marketing, North India and Director of Sales & Marketing, Crowne Plaza New Delhi Mayur Vihar Noida
Exclusive Interview | Veenu Rastogi, Area Director Sales & Marketing, North India and Director of Sales & Marketing, Crowne Plaza New Delhi Mayur Vihar Noida

In an increasingly competitive environment, the way hotels react to guests' expectations has a dramatic impact on their profitability.

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Exclusive Interview | Vipasiri Napawongdee, Cluster Director of Marketing Communications
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Exclusive Interview | Wuttipong Tanteraponchai, Cluster Director of Sales and Marketing, Meliá Koh Samui and Meliá Chiang Mai

I don’t want to change the industry per se but I do think we should continue to work together to prioritize sustainable business models that embrace environmentally-friendly approaches such as recycling, eliminating plastic use, and more.

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Exclusive Interview | Himanshu Sharma, Director Sales and Marketing, Le Meridien Gurgaon
Exclusive Interview | Himanshu Sharma, Director Sales and Marketing, Le Meridien Gurgaon

If I could, I would change the treatment and the culture of how we treat hospitality employees. Change the behavior towards the service people at the hotel. Everybody deserves respect and a sense of humanity.

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Exclusive Interview | Jit Bose, Area Director of Sales & Marketing - South India, Director of Sales & Marketing - Crowne Plaza Chennai Adyar Park
Exclusive Interview | Jit Bose, Area Director of Sales & Marketing - South India, Director of Sales & Marketing - Crowne Plaza Chennai Adyar Park

Guests are looking for unique experiences, be it culinary, wellness. family fun etc which is curated by Hotels exclusively for the guests. Lot of Hotels have created these unique experiences for which guests are willing to pay.

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Exclusive Interview | Noshir A Marfatia, Senior Vice President - Sales & Marketing, The Fern Hotels & Resorts
Exclusive Interview | Noshir A Marfatia, Senior Vice President - Sales & Marketing, The Fern Hotels & Resorts

Hotel sales are all about relationships and storytelling

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Exclusive Interview | Saurabh Khurana, Executive Assistant Manager - Sales & Marketing, The Lodhi, New Delhi
Exclusive Interview | Saurabh Khurana, Executive Assistant Manager - Sales & Marketing, The Lodhi, New Delhi
Read More →

 

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Featured
Will AI Kill the Night Audit? How Automation is Redefining the Midnight Shift in 2026
Mar 2, 2026
Will AI Kill the Night Audit? How Automation is Redefining the Midnight Shift in 2026
Mar 2, 2026

For decades, the lobby at 2:00 AM has been the domain of the night auditor: the lone sentinel balancing ledgers while the world sleeps. But as we step into 2026, the mountain of paper receipts is gone. The frantic search for a missing ₹500 transaction is now handled by an algorithm in milliseconds. At hospemag, the big question is: Is AI going to kill the night audit?

Mar 2, 2026
Featured
Executive Chef.png
Mar 3, 2026
Exclusive Interview | Chef Sidharth Bhardwaj The Westin Jaipur Kant Kalwar Resort & Spa
Mar 3, 2026

“Success as a chef today is defined by a commitment to constant evolution—you must remain a student of your craft while inspiring your team to grow.”- Chef Sidharth Bhardwaj

Mar 3, 2026

Latest Updates!

Featured
Jacob’s Brew House Makes Its Debut in Jaipur, Bringing a New Wave of Coffee and Community Culture
Social Enterprise ‘The GALLERY’ Helps Communities and Preserves Thai Culture
SOCIAL Announces Pan-India Women-Only Karaoke Takeovers
Professional Housekeepers Association’ unveils theme & logo for its 8th National Convention
For the Women Who Do It All: Creme Cookies Celebrates Life’s Sweetest Moments
Featured
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Mar 4, 2026
Vishal Sharma Appointed General Manager at The LaLiT New Delhi
Mar 4, 2026
Mar 4, 2026
Featured
Night Audit: The Ultimate Hospitality Deep Dive
Feb 28, 2026
Night Audit: The Ultimate Hospitality Deep Dive
Feb 28, 2026

In its simplest form, a night audit is the process of reviewing and reconciling all financial activities that occurred during the business day. Because hotels operate 24/7, they don’t have a natural 'closing time' like a retail store. The night audit acts as a virtual 'reset button'—rolling the date and ensuring every cent is accounted for before the sun comes up.

Feb 28, 2026