“Humility and consistency are the unsung ingredients that make a chef last in this industry.” - Chef Shriram Rajendran

Celebrate every win – no matter how small. Whether it’s a team member getting a 5-star review or a successful upsell, acknowledge it publicly. This creates a positive culture of appreciation and continuous learning.

The session I’d design wouldn’t just teach recipes—it would instill values, build strong foundations, and shape future chefs who are thoughtful, skilled, and proud of their craft.

As events become more immersive and personalized, catering plays a vital role in setting the tone, telling a story, and creating lasting impressions.

We’re seeing catering evolve into a form of event design in itself, where presentation, flavor, service, and ambiance are fully integrated.

I truly enjoy mentoring the next generation of hospitality professionals. Whenever I travel to our hotels, I make it a point to engage with the on-ground teams, sharing practical insights and lessons drawn from real-world project challenges and solutions.

It’s not just about the food moreover, it’s about creating an experience that feels authentic and personal. Adventure teaches you to stay calm under pressure and take calculated risks, which helps me make better decisions at BHPL.

In essence, an ideal hospitality professional is someone who combines skill, dedication, and a genuine sense of care.

At dhi Hospitality, we help hotels translate data into practical, forward-thinking strategies, combining analytics with real-world expertise to drive sustainable growth and stronger market positioning.

By combining nature, innovation, and sustainability, your venture can offer luxurious stays that highlight the best of India while contributing to local economies and protecting the environment.

Consumers demand personalized dining experiences, customization based on taste preferences, dietary habits, and convenience. Chefs must continuously adapt, fine-tune their skills, and create handcrafted, memorable gourmet flavors. The ability to balance innovation with consistency is key.

In the early days, I was just passionate—I wasn’t yet experienced. I trusted the wrong advisors, hired the wrong teams, spent money where I shouldn’t have, and ignored my gut. The result? A heavy financial hit and a lot of emotional turmoil. But those were also the most powerful years of learning.

Success isn’t just about talent; it’s about having the right people in your corner.

Hospitality today is undergoing a significant transformation from product-centric to emotionally resonant experiences. Guests no longer seek mere accommodation; they desire belonging, identity, and emotional connection.

Striking the right balance between tradition and innovation is key. Tradition offers familiarity, cultural richness, and authenticity, while innovation introduces creativity, modern techniques, and excitement. Curate experiences that honor the cultural and culinary heritage of each destination.

Say cheers to NATURAL & NO to CHEMICALS!

Tell your story. Photography isn’t just about rooms and lobbies—it’s about mood, atmosphere, and the experience you want guests to imagine.

A successful marketing campaign not only drives bookings but also enhances brand perception, fosters guest loyalty, and ensures sustained visibility in a highly competitive industry.

The biggest challenge all the hospitality brands face today is how to stand out and be unique in this crowded market and also ensuring that digital marketing actually brings in conversions for them.

It’s always challenging for IHM to prepare the students as per the expectation of industry. In my opinion, IHM should focus on right attitude for the service, discipline, positive personality development, and improved communication. The knowledge of the relevant subjects, mastering of skills and balanced managerial input to take right decisions at right time.