Creating Unforgettable Beginnings: The Sayaji Way of Welcome by Anurag Mathur, General Manager, Sayaji Baroda

At Sayaji Hotels, we believe that the first moments of a guest’s arrival set the stage for their entire experience. That’s why our check-in isn’t just a formality—it’s a heartfelt introduction to the warmth and care that define our brand. From the moment guests step through our doors, they are met with friendly faces and personalized attention that instantly puts them at ease. The process is designed to be smooth and efficient, yet never rushed, allowing guests to settle in comfortably.

A refreshing welcome drink and prompt assistance are just a few ways we ensure our guests feel valued from the start. Every interaction is rooted in our core belief—“Care Beyond Compare”—which guides our teams to go beyond routine service and create meaningful connections. At Sayaji, we don’t just check in guests; we welcome them into an environment where hospitality is genuine and thoughtful.

This attention to detail and emotional warmth leaves a lasting impression, turning a simple arrival into a memorable moment. For us, the check-in experience is more than just logistics—it’s the beginning of a relationship built on trust, comfort, and a promise of excellence. As General Manager of Sayaji Baroda, I can confidently say that our approach to guest arrivals reflects our larger philosophy: hospitality should always feel personal, sincere, and seamless.