Novotel Hyderabad Convention Centre elevates Shyama Maity to Director of Rooms

Shyama Maity takes charge of the Rooms Division, overseeing guest experience, service delivery, revenue and operations across the 287-room property.

Novotel Hyderabad Convention Centre & Hyderabad International Convention Centre (HICC) has announced the elevation of Shyama Maity to Director of Rooms, recognising her contribution to the property since joining the hotel in 2024 and her strong track record in driving guest experience, operational excellence and Rooms Division performance.

Shyama brings close to 20 years of international hospitality experience spanning Rooms Division operations, Front Office, Housekeeping, Guest Relations, Concierge and Reservations. During her tenure at Novotel Hyderabad Convention Centre & HICC, she progressed from Rooms Division Manager to Director of Rooms, taking on increasing responsibility for one of the hotel’s most critical operational functions.

New responsibilities

In her new role, Shyama will lead the hotel’s Rooms Division, overseeing Front Office, Housekeeping, Guest Relations, Concierge and Reservations across the property’s 287 rooms. Her mandate will encompass guest experience, service delivery, Rooms revenue, occupancy, ADR and RevPAR, alongside quality, brand and sustainability standards. She will also continue to play a key role in people development, operational planning and delivering seamless experiences for large-scale MICE movements, corporate groups and high-profile stays.

Role across MICE, weddings and leisure

Novotel Hyderabad Convention Centre is also a destination for weddings and social celebrations. Its event offering brings together accommodation, dining, banqueting and recreation, making the Rooms Division an important part of the overall event experience, from welcoming wedding guests and families to managing group arrivals and ensuring seamless stays for MICE delegates.

With the property balancing high-volume conventions and corporate movements with weddings, social celebrations and leisure stays, the Rooms Division plays a pivotal role in connecting every part of the guest journey. From pre-arrival planning and room readiness to personalised service, guest recovery and departure, the team ensures that the experience remains consistent across every segment.

Leadership perspective

Commenting on the elevation, Rubin Cherian, General Manager, Novotel Hyderabad Convention Centre & HICC, said,“Shyama’s elevation is a reflection of the leadership, commitment and operational depth she has demonstrated during her time with us. Since joining Novotel Hyderabad Convention Centre & HICC, she has made a meaningful impact across the Rooms Division, with a clear focus on guest experience, people development and business performance. Our property operates across a unique mix of MICE, corporate, weddings and leisure, and the Rooms Division sits at the centre of each of these experiences. Shyama understands this complexity exceptionally well, and I am confident that in her new role she will continue to strengthen our Rooms operations while creating memorable experiences for every guest who walks through our doors.”

Speaking on her elevation, Shyama Maity, Director of Rooms, Novotel Hyderabad Convention Centre & HICC, said,“I am honoured to take on the role of Director of Rooms at Novotel Hyderabad Convention Centre & HICC. Having been part of this property since 2024, this elevation is especially meaningful to me. What makes this hotel unique is the diversity of experiences we deliver; from large-scale conventions and corporate events at HICC to weddings, social celebrations and leisure stays. Every guest has a different reason for being here, but the expectation for warm, seamless and consistent hospitality remains the same. I look forward to working closely with our teams to further strengthen our Rooms Division, develop our people and ensure that every stay reflects the service excellence that Novotel Hyderabad Convention Centre & HICC stands for.”

Career experience

Shyama’s career includes senior Rooms and Front Office leadership roles across India and New Zealand. Prior to returning to India, she served as Rooms Division Manager at Rydges Latimer Christchurch and held Front Office leadership positions at The George Christchurch. Earlier in her career, she worked with Hyatt Ahmedabad, Grand Hyatt Goa and Hyatt Regency Kolkata, including as part of the pre-opening team at Grand Hyatt Goa

Faiyaz Ansari Appointed General Manager at Priya Living, Hyderabad

Hyderabad, India — Priya Living, a premium community living concept redefining hospitality for modern, multi-generational travelers, is pleased to announce the appointment of Faiyaz Ansari as General Manager – Hyderabad.

With over two decades of experience across leading global brands, including Marriott International, Jumeirah Group, Viceroy, Hilton Hotels & Resorts, Radisson Blu, Six Senses, Taj, Rosewood Hotels & Resorts, The Oberoi, and The Imperial Delhi,  Faiyaz brings deep expertise in hotel operations, pre-openings, and guest experience strategy. Known for his leadership in launching and scaling operations across India and the Middle East, he has consistently delivered excellence in service innovation, team development, and profitability.

Before joining Priya, he held key leadership roles at Le Meridien, Hilton Jaipur, DoubleTree by Hilton Varanasi, and Radisson Blu Greater Noida, contributing to strong STR performance and guest satisfaction.

Priya Living, now present in Hyderabad and Gurugram, is a pioneering hospitality-meets-lifestyle concept focused on community-driven, long-stay experiences for Indian and NRI guests—especially elders—seeking comfort, wellness, and curated engagement. With thoughtfully designed shared spaces and inclusive programming, Priya fosters meaningful interactions across age groups. Its lifestyle model emphasizes empowerment through wellness sessions, creative workshops, skills-based learning, and purpose-driven social programming, enabling guests, especially elders, to stay active, connected, and engaged.

With Faiyaz’s appointment, Priya continues to strengthen its operational leadership and commitment to creating holistic, personalized guest journeys that celebrate aging and community connection.

Novotel Hyderabad Airport Appoints Kishwar Jahan As The New Marketing & Communications Manager

Novotel Hyderabad Airport is pleased to announce the appointment of Kishwar Jahan as their new Marketing & Communications Manager. With nearly 9 years of experience in the field of Sales & Marketing and nearly 3 years of entrepreneurial experience, Kishwar brings a wealth of expertise in advertising, hospitality, entertainment, beverage and fitness industries.

Kishwar is recognized for collaborating with clients and advising them on new marketing techniques and prospective target audiences. She has a route-to-market expertise with notable skills in devising brand management and positioning strategies, developing brand identity, and rolling out innovative campaigns.

“Kishwar’s expertise in marketing will be an asset to our team”, said Sukhbir Singh, General Manager of Novotel Hyderabad Airport. “Her innovative thinking, strong communication skills, and excellent problem-solving abilities will help us drive brand awareness and profitability”.

Prior to joining Novotel Hyderabad Airport, Kishwar was a Senior Manager - Key Accounts at John Distilleries in Hyderabad, where she developed and analyzed new business opportunities and worked across multi-brand sales channels and marketing campaigns. She has also managed end-to-end marketing plans, events, and campaigns, coordinating with multiple stakeholders.

Kishwar has an MBA in Marketing & Finance from IIPM, Delhi and a B.A. in Economics from Fergusson College. Her areas of exposure include strategic marketing planning, brand management & positioning, market research & analysis, revenue generation, 360 degree marketing campaign, and marketing & communication plans.

In her new role at Novotel Hyderabad Airport, Kishwar will be responsible for designing marketing strategies and plans, deploying successful marketing campaigns, and creating & implementing go-to market strategies to promote overall positioning of the brand. She will also evaluate data for strategic decision-making and work in close coordination with the Marketing, Operations and Sales Teams.

The Novotel Hyderabad Airport team is excited to have Kishwar onboard and is confident that her experience and skills will prove invaluable in driving the brand’s growth and success.

---