Sumit Gupta promoted to GM of Novotel & ibis Deira Creekside Dubai

Accor Shared Services has promoted Sumit Gupta to general manager of Novotel & ibis Deira Creekside Dubai, part of the Arenco Accor cluster. With over 20 years of experience across hotel operations, revenue strategy, and business development, Gupta brings a performance-driven leadership approach to the 553-key dual-branded property in the heart of Deira.

Since joining the hotel in 2021 as hotel manager, Gupta has been instrumental in transforming the property’s commercial performance — driving a 16 percent increase in total revenue, leading consistent ARI and RGI growth, and enhancing the market positioning of both hotels. His hands-on leadership and focus on operational consistency also helped improve service delivery and team engagement across departments.

Gupta began his hospitality journey in front office operations and revenue management with global brands including InterContinental, Grand Hyatt, and Rotana. He later joined Accor Shared Services as cluster director of revenue management, overseeing seven hotels across the UAE. During that tenure, he led successful business mix shifts, grew digital channel contributions, and delivered sustained RGI leadership for the cluster.

On his appointment, Gupta said: “I am truly honoured to take on the role of general manager at Novotel & ibis Deira Creekside Dubai. This is a reflection of the collective effort of our talented team, and I look forward to building on our shared success and driving even greater guest satisfaction and commercial growth.”

Nishan Silva, regional general manager – Dubai & Emirates North at Accor, added: “Sumit’s promotion recognises his exceptional contributions to our cluster and his ability to drive results with clarity, purpose, and people-focused leadership. We are confident he will lead the Deira Creekside properties to even stronger performance.” Gupta will now lead all operational, commercial, and guest experience initiatives across both properties, supporting Accor’s broader mission to deliver high-quality midscale hospitality within Dubai’s competitive hotel landscape.

JW Marriott Goa welcomes Himanshu Taneja as General Manager

Goa, India  June 2025 – JW Marriott Goa is pleased to announce the appointment of Himanshu Taneja as General Manager.  He brings with him over 25 years of luxury experience within the hospitality industry.

An alumnus of the Institute of Hotel Management and Catering Technology, Trivandrum, Himanshu began his career with The Leela Mumbai. Over the years, he has held key positions with some of India’s most prestigious luxury hotel brands, including the Taj Hotels and The Oberoi Group of Hotels and subsequently with leading luxury brands of Marriott International.

Himanshu’s journey with Marriott International began in 2010 at the flagship JW Marriott Mumbai Juhu as Executive Chef.  His exceptional leadership and food and beverage expertise led him to The St. Regis Mumbai in 2017 as Culinary Director.  Recognizing his impact, he was elevated in 2018 to Director of Culinary for South Asia, where he played a pivotal role in shaping the region’s food and beverage strategy.

In 2023, Himanshu altered his career track taking on the role of Senior Director of Operations for South and East India, Bangladesh and Sri Lanka, overseeing operations across 48 hotels. His strategic foresight and innovative approach have been instrumental in enhancing Marriott International’s F&B reputation in the region, introducing trend-setting concepts that resonate with evolving market demands.

Known for his high focus, infectious energy and sharp eye for detail, Himanshu is celebrated for leading high-performing teams and delivering exceptional results. His ability to seamlessly balance long-term strategy with operational precision has earned him widespread respect within the industry. At JW Marriott Goa, Himanshu will lead a dynamic leadership team dedicated on enhancing employee engagement, elevating guest satisfaction scores, strengthening relationships with key stakeholders and driving revenue growth while expanding market share.

Outside of work, Himanshu is an avid photographer and passionate traveler, enjoying exploring new destinations with his wife, Sruti, and son, Pratyansh (Ansh).

JW Marriott Goa is delighted to welcome Himanshu Taneja and looks forward to his visionary leadership in elevating guest experience and operational excellence.

Shekhar Chandra joins ECKO Hotels as General Manager – Operations and Pre-Opening

Shekhar Chandra

Mr.Chandra has held leadership roles at prestigious brands including Royal Orchid Hotels, Wyndham Worldwide, Radisson, Hilton Hotels, and Ministry of Sound.

ECKO Hotels & Resorts has appointed Shekhar Chandra as its new General Manager – Operations & Pre-Opening. With over 20 years in the hotel industry, Chandra has held leadership roles at prestigious brands including Royal Orchid Hotels, Wyndham Worldwide, Radisson, Hilton Hotels, and Ministry of Sound.

Known for his expertise in boosting revenue, improving operations, and enhancing guest satisfaction, Chandra has a strong track record of success. His leadership and strategic approach have helped businesses grow, streamline processes, and foster a positive work culture.

Chandra holds a postgraduate degree from Maharaja Agrasen Himalayan University in Garhwal. His appointment comes as ECKO Hotels & Resorts expands across India. He will lead both pre-opening and operational strategies, ensuring excellence and supporting the brand’s values of sustainability, individuality, community engagement, and technology integration.

Perkin Rocha, Founder & CEO of ECKO Hotels & Resorts, expressed enthusiasm for the new appointment, stating, “We are thrilled to welcome Shekhar Chandra to our leadership team. His vast experience and dedication align perfectly with our vision to redefine hospitality across our properties.”

Asit Ghosh joins as General Manager at The Orchid Hotel Lonavala

With over 26 years of experience in the hospitality industry, a dynamic and award-winning professional has joined The Orchid Hotel Lonavala as its new General Manager. The hotel is pleased to welcome Asit Ghosh, who brings a wealth of expertise in hotel operations, food and beverage management, strategic planning, and delivering exceptional guest experiences.

Prior to joining The Orchid Hotel Lonavala, Asit Ghosh held senior leadership roles at prestigious hospitality brands such as Sarovar Hotels & Resorts, Spectrum Resorts, and The Clarks Group. He has a proven track record of driving profitability, enhancing guest experiences, and leading pre-opening operations across diverse properties.

In 2017–18, he was honored with the Best Performing General Manager Award (Second Runner-Up, India & Nepal) by Cygnett Hotels and Resorts, underscoring his dedication to operational excellence and team leadership.

Commenting on his new role, Asit Ghosh shared,

“Joining The Orchid Hotel Lonavala is both an honor and a responsibility. I am committed to upholding the hotel’s legacy of eco-friendly hospitality while introducing new strategies to enrich the guest experience and optimize performance. I look forward to working closely with the team to take this iconic property to even greater heights.”

Known for its sustainable practices and breathtaking location in the Western Ghats, The Orchid Hotel Lonavala continues to be a preferred destination for leisure and business travelers alike. With Asit Ghosh at the helm, the hotel is poised to reinforce its commitment to excellence, innovation, and green hospitality.

Mahesh Padala appointed General Manager at Courtyard by Marriott Madurai

Courtyard by Marriott Madurai welcomes Mahesh Padala as our new General Manager, a distinguished leader whose journey exemplifies unwavering commitment to service excellence, innovative growth, and culinary artistry. Renowned not only for his executive acumen but also as an acclaimed celebrity chef, Padala brings a unique blend of operational expertise and creative passion.

Over the past decade, Padala’s career has been a testament to transformative leadership within India’s vibrant hospitality sector. His trajectory reflects an extraordinary blend of strategic acumen and heartfelt stewardship. At the helm of some of the country’s most prestigious properties, he has consistently elevated guest experiences by weaving empathy into operational brilliance. His celebrity chef status further enriches his leadership, inspiring culinary innovation that delights and defines memorable stays.

“Excellence isn’t accidental—it’s a discipline. In dynamic markets, the ability to adapt is vital, but what defines success is an unrelenting pursuit of perfection in every detail, every experience, and every interaction. Hospitality, to me, is the art of getting it right—consistently and wholeheartedly,” says Mahesh Padala, General Manager, Courtyard by Marriott Madurai.

Navigating highly competitive landscapes, Padala has demonstrated remarkable adaptability and resilience that underscore a deep understanding of evolving guest expectations and industry shifts, balanced with an unwavering focus on talent and optimizing efficiencies.

Rooted firmly in the Marriott family of brands, Mahesh Padala’s leadership reflects a profound alignment with Marriott’s core values—integrity, innovation, and heartfelt service. His tenure within this esteemed global network has imbued him with the insight to uphold and elevate the refined standards synonymous with Marriott’s legacy, all while integrating his distinct culinary artistry to elevate the guest experience.

As Padala embarks on this new chapter at Courtyard by Marriott Madurai, he carries a clear and compelling vision: to cultivate a sanctuary where every guest feels genuinely valued, every team member is empowered to excel, and every interaction resonates with thoughtful care. Under his stewardship, the hotel is poised to set new benchmarks—transforming stays into cherished stories of hospitality and culinary excellence.

Holiday Inn Agra Welcomes Pradipt Sinha as General Manager

Holiday Inn Agra is pleased to announce the appointment of Mr. Pradipt Sinha as General Manager. With over 23 years of extensive experience in the hospitality industry, Mr. Sinha brings strategic insight, operational expertise, and a deep commitment to service excellence. Known for his sharp, forward-thinking leadership, he has consistently elevated guest experiences, driven operational efficiencies and fostered high-performance teams across a range of luxury and upscale hotel environments.

Under IHG’s Room to Grow talent development initiative, Mr. Sinha has earned this opportunity to lead Holiday Inn Agra, building on his successful tenure within the brand. In his current journey with IHG Hotels & Resorts, Mr. Sinha has held several key leadership positions where he consistently delivered results that aligned with the brand’s standards of excellence. As Director of Operations at Crowne Plaza New Delhi Mayur Vihar, he led hotel operations across all departments, steering the property to top-tier guest satisfaction scores and brand metrics. He was also appointed Area Champion – Food & Beverage, South West Asia, where he provided strategic direction to multiple IHG properties, aligning F&B operations with brand excellence and guest engagement. At Crowne Plaza New Delhi Okhla, he served as Director of Food & Beverage, introducing innovative dining experiences and market-leading culinary programs.

Before joining IHG, Pradipt held key leadership roles with brands such as Marriott International, Hyatt Hotels, and The Lalit, gaining valuable cross-brand operational insight and culinary depth.

Mr. Sinha’s leadership has earned him numerous accolades, including Hotel Manager of the Year (Upscale to Midscale) at the 14th Hotelier India Awards 2023, Leader of the Year at Crowne Plaza Mayur Vihar (2023), Crowne Plaza Okhla (2021), and Jaipur Marriott (2018). His culinary expertise was recognized with Chef of the Year (Asia Pacific) by Marriott International (2017) and by FH&RA India (2018).

He holds a master’s degree in Tourism Management from Indira Gandhi National Open University and a bachelor’s in international hospitality management from the International Institute of Hotel Management, Kolkata. Beyond his professional achievements, Mr. Sinha is passionate about travel, photography, and exploring new cuisines. His personal interests reflect the same creativity and curiosity that define his leadership approach.

On his appointment, Mr. Sinha stated: "Agra is a city rich in heritage and constantly evolving as a premier destination for travellers worldwide. At Holiday Inn Agra, I am committed to strengthening our relationships with all stakeholders—guests, partners and the local community—while driving innovation and operational excellence to ensure we remain a preferred choice. Together, we will build on the hotel’s strong foundation to deliver exceptional experiences that celebrate the spirit of this magnificent city."

Mr. Praveen Pandey Appointed as General Manager at The Fern Residency, Aurangabad

With 19 years of experience in the hospitality industry, Praveen Pandey has been appointed as General Manager at The Fern Residency, Aurangabad. In this role, he will be responsible for overseeing overall hotel operations, enhancing guest satisfaction, and leading initiatives that drive revenue growth and service excellence.

Praveen brings with him a wealth of expertise in Rooms Division and Revenue, having held leadership positions with esteemed brands such as Lemon Tree Hotels and Rotana Hotels (UAE). His strategic mindset and operational acumen have consistently contributed to improved guest experiences and strong business outcomes

At The Fern Residency, Aurangabad, his key focus areas will include elevating the guest journey, optimizing the property’s digital presence, and reinforcing the hotel’s brand promise of environmental sustainability. With a vision to strengthen the hotel’s market position, Praveen aims to implement forward-thinking strategies and foster a high-performance culture that delivers long-term value.

Mr. Zaffar Rahman Appointed as General Manager at The Fern Residency, Hubballi

With nearly two decades of experience in the food and beverage industry, Zaffar Rahman has been appointed as General Manager at The Fern Residency, Hubballi, where he will lead hotel operations, drive guest satisfaction and guide his team towards delivering excellence in service and performance.

Zaffar’s expertise lies in food and beverage, supported by a City & Guilds qualification, and is enriched by his experience across diverse markets including India, Singapore, and Germany. This rich background fuels his passion for excellence, and in his current role as General Manager, he is committed to achieving ambitious growth targets by delivering exceptional service standards and building a high-performing team dedicated to setting new benchmarks in guest satisfaction and revenue achievement. His focus on operational efficiency and people-first leadership is expected to play a key role in the hotel’s continued success and market positioning.

Mr. Satyendra Sharma Appointed as New General Manager at Harsha The Fern, Shivamogga

With over two decades of leadership experience in the hospitality industry, Satyendra Sharma has taken charge as General Manager at Harsha The Fern, Shivamogga. In this role, he will oversee overall hotel operations, focus on elevating guest experiences, and lead his team towards delivering consistent excellence in service and performance.

Satyendra’s professional journey includes key positions with reputed hospitality brands such as IHCL, Club Mahindra among others where he redefined business strategy to drive sustained and profitable growth, achieving impressive GOP figures. At Harsha The Fern, he is set to leverage his experience and vision to drive operational excellence and lead the hotel to new heights of performance and guest satisfaction.

Mr. Manish Kumar Appointed as General Manager at The Fern Vishranta Resort, Kamrej-Surat

With over 14 years of experience in the hospitality sector, Manish Kumar has been appointed as General Manager at The Fern Vishranta Resort, Kamrej-Surat. In this position, he will be responsible for leading daily operations, strengthening guest engagement, and upholding the resort’s commitment to service excellence.
Manish’s career spans key operational roles across prominent hotel chains, including significant tenures with Sayaji Hotels and jüSTa Hotels. In these roles, he was instrumental in optimizing processes and significantly enhancing guest satisfaction scores.

Recognized for his practical leadership style and a strong foundation in hotel management, guest services, and team development, Manish is also known for introducing service innovations and spearheading impactful staff training programs. At The Fern Vishranta Resort, he aims to build on this legacy by driving operational performance and delivering memorable guest experiences that reflect the brand’s ethos.

Prasoon Pandey appointed General Manager of The Leela Palace Udaipur

Prasoon Pandey has been appointed as the General Manager of The Leela Palace Udaipur, marking a significant milestone in his career. His elevation from Hotel Manager reflects his dedication, operational expertise, and commitment to guest satisfaction.

Overlooking Lake Pichola, The Leela Palace Udaipur is renowned for its regal charm and immersive cultural experiences, blending tradition with contemporary luxury. Since joining the hotel in 2023, Prasoon has played a key role in sustaining and enhancing these qualities.

With a career that began in housekeeping, Prasoon brings an operations-led leadership style, shaped by his experience across luxury boutique properties and resort launches in India. He is an alumnus of the Oberoi Centre of Learning and Development (OCLD), where he earned a Gold Medal, and has furthered his education at IHM Bhubaneswar and through Harvard Management Mentor executive programs.

In his new role, he will guide The Leela Palace Udaipur through its next phase of growth, focusing on elevated service experiences, global positioning, and community engagement. His appointment underscores The Leela’s commitment to nurturing talent from within.

Speaking on his new position, Prasoon expressed his excitement, stating, “It is an honour to lead The Leela Palace Udaipur—an address that holds a special place in the hearts of travellers from across the world. My journey with The Leela has been both inspiring and empowering, and I look forward to continuing our pursuit of excellence with a team that is deeply passionate about creating meaningful moments.”

Hyatt Regency Jaipur Mansarovar Announces the Appointment of Naveen Yadav as General Manager

Hyatt Regency Jaipur Mansarovar is delighted to announce the appointment of Naveen Yadav as its new General Manager.

With over 16 years of experience in the hospitality and tourism industry, Naveen brings a comprehensive mix of operational insight, strategic vision, and leadership expertise. A graduate of the Institute of Hotel Management, Mumbai, he holds a Bachelor of Science degree in Hospitality and has worked with some of the most renowned hospitality brands.

Naveen began his professional journey with Liberty Indian DMC/Paragon Conventions in Delhi, later moving into MICE-focused roles at Conferences and Incentives Management, Gurgaon. Rising through the ranks, he was appointed Cluster Director of Sales, spearheading strategic initiatives and revenue growth for Westin Gurgaon and The Westin Sohna Resort & Spa.

He went on to establish a robust cluster sales team for seven Accor properties in Chennai, and later served as Market Director – National Sales (North & East India) at Marriott International, followed by a brief tenure as Chief Business Officer at Bloom Hotels.

Naveen’s association with Hyatt began with leadership roles at multiple properties, including Hyatt Regency Trivandrum (pre-opening), Hyatt Regency & Lulu Convention Centre Thrissur, and Grand Hyatt & Lulu Bolgatty International Convention Centre Kochi. Most recently, he served as General Manager at Hyatt Regency Amritsar, where he led the team in delivering operational excellence and elevating guest satisfaction.

In his new role at Hyatt Regency Jaipur Mansarovar, Naveen is committed to further enhancing the guest experience, fostering a culture of excellence, and positioning the hotel as a preferred destination for both business and leisure travelers.

Please join us in welcoming Naveen to Jaipur and wishing him every success in this exciting new chapter

IBIS Appoints Sandip Satange as General Manager of ibis Mumbai BKC

With over 14 years of diverse hospitality experience across India, the UK, and the US, Sandip Satange has been appointed as General Manager of ibis Mumbai BKC, reinforcing the brand’s commitment to dynamic leadership and operational excellence.

Mumbai, April, 2025 – ibis India, the vibrant and modern economy hotel brand from the Accor portfolio, has announced the appointment of Mr. Sandip Satange as the General Manager of ibis Mumbai BKC. Known for his deep operational knowledge and a global perspective shaped by roles across three continents, Sandip brings with him over 14 years of rich hospitality experience and a proven track record in driving operational excellence, team engagement, and guest satisfaction.

In his most recent role, Sandip successfully led ibis Navi Mumbai, overseeing 196 rooms and a large team while ensuring steady performance in a competitive market. His journey with the ibis brand has been both dynamic and rewarding—marked by milestones such as successfully managing properties during the pandemic, repositioning hotels, and achieving remarkable guest and employee engagement scores. He has also held leadership roles with global hotel brands and played a key role in launching several new properties across India and the UK.

Sandip holds a Master’s degree in Hospitality Management from the University of Wales, UK, and a Bachelor’s degree in Hotel Management from RTM Nagpur University. With a keen focus on financial performance, operational efficiencies, and people development, he is poised to lead ibis Mumbai BKC with renewed energy and strategic direction.

Speaking on the appointment, Mr. Tejus Jose, Director of Operations, ibis & ibis Styles India said, “We are delighted to welcome Sandip into his new role at ibis Mumbai BKC. His deep understanding of hotel operations, combined with his commitment to team development and guest experience, makes him an excellent fit to lead one of our flagship properties. We’re confident that under his leadership, the hotel will continue to thrive and deliver exceptional value to guests.”

On his new role, Mr. Sandip Satange, General Manager, ibis Mumbai BKC shared, “It’s an exciting opportunity to lead a hotel as vibrant and strategically located as ibis Mumbai BKC. I look forward to working with the talented team here and building on the brand’s strong foundation. Together, we aim to deliver great guest experiences, drive innovation, and make ibis Mumbai BKC a preferred destination for travelers in the city.”

Sandip’s appointment underscores ibis India’s continued focus on fostering internal talent, building leadership from within, and strengthening its operational excellence across key locations.

Fairmont Mumbai Opens Its Doors Under the Leadership of Rajiv Kapoor as General Manager

Mumbai, April 2025 – Rajiv Kapoor, the General Manager at the newly launched Fairmont Mumbai has been at the helm of the hotel’s pre-opening phase for the past year, meticulously orchestrating its launch and shaping its vision. With doors officially opened on 10th April, his leadership marks the beginning of a dynamic new era for the brand in Mumbai.

With a remarkable career spanning over two decades in luxury hospitality, Rajiv brings a wealth of expertise in hotel operations, guest service, and team leadership. Known for his strategic approach and passion for excellence, he is set to steer Fairmont Mumbai towards new benchmarks in hospitality and innovation. Shaped by extensive international experience, his journey across diverse cultural landscapes has refined his ability to anticipate and exceed global guest expectations.

His tenure in world-class resorts across Asia allowed him to master the art of cross-cultural service, market adaptability, and innovative guest engagement. Having led teams in dynamic, high-performing environments, he has honed his expertise in operational excellence, brand positioning, and bespoke service delivery.

Rajiv’s five-year tenure at Fairmont Jaipur played a key role in enhancing the brand’s reputation, particularly through his introduction of innovative guest experiences and operational improvements that significantly boosted occupancy rates. His leadership earned him several prestigious accolades, including "General Manager of the Year – Upscale to Luxe" at the Accor South Asia Hotel Awards 2021 and "General Manager of the Year – Luxury Hotels Segment" at the HOSI 2022 Hotelivate MakeMyTrip Awards.

He is known for his ability to build strong teams, implement strategic initiatives, and maintain operational excellence. Rajiv’s hands-on approach ensures that the Fairmont experience remains consistent, delivering the high level of service the brand is known for.

At Fairmont Mumbai, Rajiv will be responsible for overseeing all aspects of the hotel’s pre-opening and operations, including curating a high-performing team that aligns with Fairmont’s vision of excellence, strategic planning, and ensuring exceptional service in Mumbai’s competitive luxury market. With his deep commitment to the Fairmont brand, Rajiv is determined to position Fairmont Mumbai as a beacon of luxury and innovation, setting a new standard for hospitality in the region.

“I’m excited to be part of this new chapter for Fairmont in Mumbai,” says Rajiv. “The legendary legacy of this brand is inspiring, and I look forward to collaborating with the team to establish Fairmont Mumbai as a flagship property for Accor in India, setting a new standard for luxury and excellence in the city.” With a track record of leading properties to success, Rajiv’s visionary approach and hands-on leadership style make him the ideal choice to guide Fairmont Mumbai to its grand opening. His dedication to upholding the highest standards of hospitality will undoubtedly leave a lasting impact on the city’s luxury hospitality landscape.

Under Rajiv’s leadership, Fairmont Mumbai is set to elevate the luxury experience in the city. He will focus on incorporating distinctive design elements, culinary innovations, and world-class service standards to create an immersive experience that resonates with both local and international guests. By blending the timeless elegance of the Fairmont brand with a modern touch, Rajiv aims to position Fairmont Mumbai as a true symbol of sophisticated hospitality, making it a premier destination for those seeking unmatched luxury and excellence in the heart of the city.

Victor Chen takes the helm as the General Manager at The Westin Pune Koregaon Park

Pune: A new chapter of inspired leadership begins with the appointment of Victor Chen as the General Manager at The Westin Pune Koregaon Park. Bringing with him over 25 years of extensive experience in the hospitality industry, he carries a legacy of operational excellence and strategic foresight.

Victor is a passionate and driven hospitality professional with diverse experience with leading Hyatt and Marriott International hotels and resorts. He has hands-on knowledge of Hotel Operations, Sales & Marketing and Events having worked in luxury, premium, and select service brands.

A hotel school graduate from Kolkata, Victor began his career with the Hyatt Hotels in the Corporate Leadership programme and rose the ranks through various positions in different cities in India and Dubai.

In 2016, he joined Marriott International as Resident Manager at JW Marriott Mumbai Juhu where he was instrumental in successfully driving the brand positioning and elevating the guest experience. This led to him being promoted as General Manager at the Le Meridien Goa Calangute and then subsequently another assignment as General Manager at the Courtyard by Marriott Mumbai International Airport.

Victor believes in creating a thriving environment for the associates, ensuring strategic decisions to solidify the hotel’s market leadership, and drive exceptional balance scorecard results. His emphasis on genuine care, ensuring a clean & well-maintained hotel and empowering associates has enhanced guest experience, thereby driving brand preference and winning multiple hotel awards.

For Victor, true hospitality extends beyond service—it’s about nurturing talent, championing sustainability, and fostering collaboration. He has also mentored many budding associates who have gone on to hold key positions at some of the country’s iconic hotels. As Co-Chair of the Marriott India Business Council, he continues to reinforce his commitment to excellence, inspiring positive change in both the community and environment.

Victor is an avid traveler, foodie and a Bollywood movie buff. He will be joined by his wife Tatjana and daughter Victoria in Pune.

He envisions a stellar roadmap along with driving towards new milestones at The Westin Pune Koregaon Park.

Pullman Chennai Anna Salai strengthens its leadership team as Vinodh Ramamurthy takes the helm as General Manager

Chennai, April 2025: Pullman Chennai Anna Salai is pleased to announce the appointment of Mr. Vinodh Ramamurthy as General Manager, effective April 2025. With over two decades of experience in the hospitality industry, Mr. Ramamurthy brings a wealth of operational excellence, strategic commercial acumen, and a proven track record of people-first leadership. His appointment marks a significant step in strengthening the hotel’s position in the dynamic and evolving Chennai market.

Mr. Ramamurthy brings over two decades of distinguished experience in the hospitality industry, having held senior leadership positions with some of India’s most renowned hotel brands. Most recently, he served as General Manager across three prominent properties in diverse cities, where he consistently drove operational excellence, elevated guest satisfaction, and secured market-leading performance. His strategic vision, combined with a steadfast commitment to service excellence, has empowered teams to surpass expectations and establish new standards of success.

At Pullman Chennai Anna Salai, Mr. Ramamurthy is poised to lead the hotel into an exciting new chapter, with a focus on enhancing guest experiences, cultivating talent, and strengthening the property’s position as a preferred destination for both business and leisure travelers in Chennai. His leadership philosophy, grounded in collaboration, innovation, and a deep passion for personalized hospitality, aligns seamlessly with Pullman’s brand ethos of delivering world class hospitality.

Commenting on his appointment, Mr. Ramamurthy shared “I am honoured to take on this leadership role and be a part of Pullman Chennai Anna Salai’s growth journey. The property holds immense potential, and I am excited to work alongside a passionate and talented team to elevate our guest experiences even further. Together, we aim to set new benchmarks for service excellence, foster a culture of innovation and inclusivity, and reinforce Pullman Chennai’s position as a flagship destination for both business and leisure travelers in the region.”

With prior leadership experience at esteemed hospitality brands including Taj and Hilton, Mr. Ramamurthy brings rich industry insight. Outside of work, he maintains a strong passion for fitness.

Pullman Chennai Anna Salai has been awarded the prestigious Gold-level sustainability certification under the Leadership in Energy and Environmental Design (LEED) program in the Building Design and Construction category. This recognition reflects the hotel’s eco-conscious design, energy-efficient operations, and dedication to reducing its environmental impact while delivering exceptional guest experiences.

As a member of ALL, Accor’s all-in-one booking platform and award-winning loyalty program, guests can enjoy exclusive benefits and earn reward points during their stay at Pullman Chennai Anna Salai. These points can be redeemed for future stays, dining, and unique experiences across Accor’s global network. 

The Fern-An Ecotel Hotel, Kanpur Appointed Mr. Shailendra Gairola as General Manager, Rajawat

With over two decades of extensive experience in the hospitality industry, Shailendra Gairola has been appointed as General Manager at Rajawat The Fern–An Ecotel Hotel, Kanpur, where he will lead hotel operations, drive guest satisfaction and guide his team towards delivering excellence in service and performance.

Shailendra’s expertise lies in food and beverage, with a deep-rooted passion for innovation and the integration of new technologies to enhance guest experience tracking and reporting. He has previously been associated with The Oberoi, Marriott, The Leela to name a few, where he honed his skills across various facets of hospitality.

In his current role as General Manager, he is committed to driving the hotel’s growth by delivering exceptional service standards and building a high-performing team dedicated to setting new benchmarks in guest satisfaction and revenue achievement.

Pullman Chennai Anna Salai strengthens its leadership team as Vinodh Ramamurthy takes the helm as General Manager

Chennai, April 2025: Pullman Chennai Anna Salai is pleased to announce the appointment of Mr. Vinodh Ramamurthy as General Manager, effective April 2025. With over two decades of experience in the hospitality industry, Mr. Ramamurthy brings a wealth of operational excellence, strategic commercial acumen, and a proven track record of people-first leadership. His appointment marks a significant step in strengthening the hotel’s position in the dynamic and evolving Chennai market.

Mr. Ramamurthy brings over two decades of distinguished experience in the hospitality industry, having held senior leadership positions with some of India’s most renowned hotel brands. Most recently, he served as General Manager across three prominent properties in diverse cities, where he consistently drove operational excellence, elevated guest satisfaction, and secured market-leading performance. His strategic vision, combined with a steadfast commitment to service excellence, has empowered teams to surpass expectations and establish new standards of success.

At Pullman Chennai Anna Salai, Mr. Ramamurthy is poised to lead the hotel into an exciting new chapter, with a focus on enhancing guest experiences, cultivating talent, and strengthening the property’s position as a preferred destination for both business and leisure travelers in Chennai. His leadership philosophy, grounded in collaboration, innovation, and a deep passion for personalized hospitality, aligns seamlessly with Pullman’s brand ethos of delivering world class hospitality.

Commenting on his appointment, Mr. Ramamurthy shared “I am honoured to take on this leadership role and be a part of Pullman Chennai Anna Salai’s growth journey. The property holds immense potential, and I am excited to work alongside a passionate and talented team to elevate our guest experiences even further. Together, we aim to set new benchmarks for service excellence, foster a culture of innovation and inclusivity, and reinforce Pullman Chennai’s position as a flagship destination for both business and leisure travelers in the region.”

With prior leadership experience at esteemed hospitality brands including Taj and Hilton, Mr. Ramamurthy brings rich industry insight. Outside of work, he maintains a strong passion for fitness.

Pullman Chennai Anna Salai has been awarded the prestigious Gold-level sustainability certification under the Leadership in Energy and Environmental Design (LEED) program in the Building Design and Construction category. This recognition reflects the hotel’s eco-conscious design, energy-efficient operations, and dedication to reducing its environmental impact while delivering exceptional guest experiences.

As a member of ALL, Accor’s all-in-one booking platform and award-winning loyalty program, guests can enjoy exclusive benefits and earn reward points during their stay at Pullman Chennai Anna Salai. These points can be redeemed for future stays, dining, and unique experiences across Accor’s global network. 

Mercure Hyderabad KCP appoints Amandeep Singh as General Manager

Hyderabad, April, 2025 – Mercure Hyderabad KCP is delighted to announce the appointment of Mr. Amandeep Singh as the new General Manager at the property. Amandeep brings with him over 13 years of remarkable experience and strong professional acumen in hotel operations and guest experience in diverse environments.

In his present role as General Manager of Mercure Hyderabad KCP he will oversee strategic initiatives including guest engagement, streamlining operations, enhancing business efficiency and optimizing financial performance. His comprehensive exposure to multi-property operations, and his exceptional leadership makes him well-suited to lead Mercure Hyderabad KCP into its next phase of growth.

Amandeep began his journey with Accor in 2012 at Novotel & Ibis Bengaluru Outer Ring Road as a Management Trainee. Through a decade of consistent performance and   excellence he has risen through the ranks taking on key managerial roles across different properties that include Swissôtel Kolkata, Novotel Chandigarh and Ibis Styles Goa.

 A graduate in Hotel Management from the Army Institute of Hotel Management & Catering Technology, affiliated with Bangalore University, Amandeep combines a strong academic foundation with on-ground operational excellence. His Pan-India experience across business, leisure, MICE, and social segments positions him to bring fresh perspectives to the Hyderabad hospitality landscape.

Speaking on his appointment, Mr. Amandeep Singh said, “I am truly honoured to take on this role at Mercure Hyderabad KCP. The hotel is known for its heartfelt hospitality, interweaving local Telangana elements with a unique blend of culture and style.  I look forward to building on its legacy by delivering exceptional guest experiences and driving operational excellence in line with Accor’s global standards.”

Mercure Hyderabad KCP looks forward to a new chapter of innovation, growth, and elevated guest service under Amandeep's leadership.

Sanjiv Hulugalle Appointed CEO and General Manager of Cinnamon Life at City of Dreams Sri Lanka

A Global Hospitality Visionary Returns Home to Lead Sri Lanka’s Most Ambitious Integrated Resort

April, 2025, India– Cinnamon Life announces the appointment of Sanjiv Hulugalle as the Chief Executive Officer and General Manager of Cinnamon Life at City of Dreams Sri Lanka, marking a pivotal moment in the evolution of Sri Lanka’s hospitality landscape.

With a career that spans over three decades and 12 countries across five continents, Hulugalle brings to Cinnamon Life an unparalleled legacy in luxury hospitality, real estate development, and transformative leadership. From the Maldives to Canada, China to the UAE, he has been at the helm of some of the world’s most prestigious hospitality and real estate ventures.

Previously the Group President of Hospitality & Real Estate at KOHLER Co., Hulugalle drove innovation and strategic growth across a diverse portfolio. At Auberge Resorts Collection, he led the ambitious repositioning of a $210 million development. His 24-year tenure with Four Seasons saw him lead top-tier teams and deliver award-winning results across the globe.

But this latest chapter is deeply personal.

Having been semi-retired, Hulugalle’s return to Sri Lanka was sparked not by circumstance, but by calling and purpose. “This is not just a role,” says Hulugalle. “It’s a way of giving back to the country that raised me—with its gracious hospitality, boundless warmth, and vibrant soul.”

A Life Full of Colour, and a Vision to Match

Raised in a bustling household with five sisters, Hulugalle describes his upbringing as “full of life, colour, and chaos”—a dynamic energy that shaped his eccentric, vibrant, and whimsical personality. It’s this very spirit he intends to infuse into Cinnamon Life at City of Dreams: a bold, new vision of urban escapism, of global experiences grounded in local soul, and of Sri Lankan hospitality elevated to its highest form.

“Sri Lankan hospitality is naturally gracious and kind,” he reflects. “It’s in our DNA. My mother would’ve wanted me to return and give back.”