Victor Chen takes the helm as the General Manager at The Westin Pune Koregaon Park

Pune: A new chapter of inspired leadership begins with the appointment of Victor Chen as the General Manager at The Westin Pune Koregaon Park. Bringing with him over 25 years of extensive experience in the hospitality industry, he carries a legacy of operational excellence and strategic foresight.

Victor is a passionate and driven hospitality professional with diverse experience with leading Hyatt and Marriott International hotels and resorts. He has hands-on knowledge of Hotel Operations, Sales & Marketing and Events having worked in luxury, premium, and select service brands.

A hotel school graduate from Kolkata, Victor began his career with the Hyatt Hotels in the Corporate Leadership programme and rose the ranks through various positions in different cities in India and Dubai.

In 2016, he joined Marriott International as Resident Manager at JW Marriott Mumbai Juhu where he was instrumental in successfully driving the brand positioning and elevating the guest experience. This led to him being promoted as General Manager at the Le Meridien Goa Calangute and then subsequently another assignment as General Manager at the Courtyard by Marriott Mumbai International Airport.

Victor believes in creating a thriving environment for the associates, ensuring strategic decisions to solidify the hotel’s market leadership, and drive exceptional balance scorecard results. His emphasis on genuine care, ensuring a clean & well-maintained hotel and empowering associates has enhanced guest experience, thereby driving brand preference and winning multiple hotel awards.

For Victor, true hospitality extends beyond service—it’s about nurturing talent, championing sustainability, and fostering collaboration. He has also mentored many budding associates who have gone on to hold key positions at some of the country’s iconic hotels. As Co-Chair of the Marriott India Business Council, he continues to reinforce his commitment to excellence, inspiring positive change in both the community and environment.

Victor is an avid traveler, foodie and a Bollywood movie buff. He will be joined by his wife Tatjana and daughter Victoria in Pune.

He envisions a stellar roadmap along with driving towards new milestones at The Westin Pune Koregaon Park.