INITIATIVE | Vista Rooms offers job opportunities for Hyatt Regency Mumbai employees

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We at Vista Rooms would like to extend our support by sharing job opportunities across functions, from Housekeeping to F&B, said the Founder.

After Hyatt Regency five-star hotel in Mumbai said it will remain closed till further notice since Asian Hotels (West) Ltd which owns the property is not making payments for its salaries and operations, the Founder of Vista Rooms, Amit Damani has come forward to support the employees.

In a recent Linkedin post, Damani has mentioned, “For all those impacted by the closing of Hyatt Regency Mumbai, our heart goes out to you. We at Vista Rooms would like to extend our support by sharing job opportunities across functions, from Housekeeping to F&B.”

After the post, Damani has received resumes of over 100 job seekers in the past couple of hours from folks across the Hospitality industry. Roughly 10 from the all are with Hyatt and the company will fast-track interviews of Hyatt Mumbai folks.

New Opening | IHCL announces the signing of a 775-room hotel at Bengaluru Airport

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Part of Airport City at BLR Airport, hotel complex to have two brands – Vivanta and Ginger

Indian Hotels Company (IHCL) announced the signing of an agreement with Bengaluru Airport City Limited (BACL) for a 775-room hotel at Kempegowda International Airport, Bengaluru (BLR Airport). The hotel will be a combination of a 450-room Vivanta and a 325-room Ginger hotel. This will be a management contract with BACL to operate another hotel at BLR Airport where IHCL already operates in Taj Bangalore.

BACL – a wholly-owned subsidiary of Bangalore International Airport Limited – has been founded to develop the Airport City at BLR Airport as a world-class destination of truly mixed-use development, consisting of business, medical and biotech parks, a world-class mall, hospitality, convention, and exhibition centres and a central park. The Airport City will offer leisure, retail, entertainment, and hospitality, with a multipurpose concert arena for hosting large conventions and shows.

Commenting on the signing, Puneet Chhatwal, Managing Director and Chief Executive Officer, IHCL, said, “Kempegowda International Airport, Bengaluru is one of the fastest growing airports in the world. This new upcoming hotel complex, along with Taj Bangalore, will offer a combined inventory of 1,150 rooms catering to the needs of this dynamic and evolving market. We are delighted to extend our partnership with Bengaluru Airport City Limited.”

The proposed hotel will be strategically located in close proximity to the concert arena that is currently under development and will be part of the sustainable Airport City being developed by BACL. The Vivanta and Ginger branded hotels will have extensive banqueting facilities to capture the growth potential of the MICE demand. It is slated to open in 2025.

Source

Marriott International | Marriott Bonvoy Portfolio of Brands Expands in Distinctive & Inviting Leisure Locales This Summer Season

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Global Travel Leader Meets Pent-Up Demand with New Openings Around the World, from Zambia and Ibiza to Wyoming

Marriott Bonvoy, Marriott International’s extraordinary portfolio of 30 hotel brands, award-winning loyalty program, and endless experiences, is setting the stage for a sensational summer with getaway-worthy hotel openings. Recent social listening research conducted on behalf of Marriott saw a significant year-over-year uptick in searches for one-of-a-kind stays (+106%), suggesting consumers are craving more authentic and unique hotel experiences.

With consumers continuing to show strong summer travel intent, here are several recent and upcoming openings to inspire their next adventure.

Second Chances in Unexpected Cities
Following a year of little to no travel, the term ‘revenge travel’ has fueled consumers to avenge their lost plans and many pivoting to unexpected locations in secondary cities. Located a few hours from the bustling metropolis of Shanghai resides Nanjing (or ‘Southern Capital’), a cultural destination steeped in historical heritage. Slated to open later this month, The Westin Nanjing Resort & Spa and CAST Nanjing, Autograph Collection will be the area’s first destination with two brands under one roof, delivering two distinctive experiences for leisure travelers. Opening in June, Moxy Nanjing Jiangning will bring a vibrant and stylish hotel experience for the young at heart. These new openings complement a growing portfolio of hotels in the region including Courtyard Nanjing Jiangning and The Sifang Hotel Nanjing, Autograph Collection, which both opened in April.

Across to Europe along Norway’s southwestern coast is Bergen, a World Heritage City with unspoiled nature and picturesque outdoor life. Shaking up the hospitality scene, Moxy Bergen opened its doors in May with the brand’s signature playful spirit beginning with check-in at the bar, small but smart bedrooms, and stylish communal spaces with local art. Over in the Romanian capital of Bucharest, The Marmorosch Bucharest, Autograph Collection is slated to open this summer. Housed inside a former bank, guests can expect to be welcomed with a rich heritage, four unique dining experiences, and nods to its building history weaved throughout including a chance for guests to engrave their own coin in the original vault.

Idyllic Island Getaways
Sunbathers and seclusion seekers are long overdue for their next escape and these locales are certain to be on any list. A destination revered for its beauty, the Maldives will welcome two stunning new resorts, each with their own unique take on the archipelagic state. The three islands of The Ritz-Carlton Maldives, Fari Islands, which opened June 1, serve as a base for discovering all the archipelago has to offer. Featuring a minimalist design that highlights sea views and pristine beaches, the resort includes beachfront and overwater villas with private infinity pools, an overwater spa, seven culinary experiences, wedding venues, Ritz Kids Club with daily adventures, and access to Fari Marina with elevated shopping, dining and entertainment. Nestled just north on Thilamaafushi Island, Le Méridien Maldives Resort & Spa – set to open late summer– will reflect mid-century design aesthetics inspired by the golden era of travel, presented through a Maldivian lens. Guests can expect to choose from a selection of villas from the beach to two-bedroom, dine at six restaurants and bars, and enjoy Le Méridien’s signature brand programs that evoke the glamour of a summer spent on the French Riviera. This includes “Au Soleil”, which encourages a summer state of mind with activations at “Golden Hour”, the magical hour at the end of a day under the sun; and Le Scoop by Le Méridien, which invites guests to pair a glass of rosé with a refreshing scoop of gelato or sorbet.

From one celebrated island to another, Hotel Riomar, Ibiza, A Tribute Portfolio Hotel – set to open in July – will mark the brand’s debut on Spain’s iconic White Isle. Where River (Rio) meets Sea (Mar), the resort will bring balance and serenity through a harmonious connection with nature. Experiences include camera-ready room views, casual alfresco dining at The Ocean Brasserie & Bar, and a ‘secret garden’ for acoustic music nights.

Situated on Greece’s western coast enclosed amongst a magical landscape, Domes of Corfu, Autograph Collection – slated to open its doors mid-July – invites families and couples to explore new ways of living and being within a community of likeminded spirits. Elegantly designed with striking domed architecture, Domes of Corfu will feature 233 rooms and suites each with its own private patio or veranda, four signature dining and bar concepts, award-winning Soma Spa, three swimming pools with adults-only areas, and the KiEPOS Kids Club.

Eco-Adventure Retreats
As conscious travel and environmental awareness continue to gain global traction, consumers are looking for ways to explore unique wonders of the world in a thoughtful way. Located at the gateway to the Grand Teton National Park in Jackson, WY, The Cloudveil, Autograph Collection, which opened in late May, captures a true sense of place and offers a modern sanctuary inspired by the organic elements of its locale. The property features 100 guest rooms and suites, a bistro-style restaurant and bar, an expansive rooftop terrace overlooking Jackson’s Town Square and Snow King Mountain, a tranquil outdoor pool and garden, and much more, all designed with the destination in mind.

Marking Tribute Portfolio’s debut in Africa, Ciêla, Lusaka, a Tribute Portfolio Resort & Spa – slated to open this month – will be located just outside of Zambia’s capital city Lusaka surrounded by a scenic, tranquil estate. Perfectly positioned for guests to experience Zambia’s mesmerizing wilderness and astonishing wildlife, the resort will offer 249 guest rooms, with a design inspired by the natural surroundings, and distinctive experiences including a microbrewery and a rejuvenating spa.

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Across the Atlantic Ocean, Colombia is the second most biodiverse country in the world with 10 percent of the Earth's flora and fauna. In the rising artistic and culinary city of Bogotá, Residence Inn Bogotá will bring the longer stay brand’s flexible and intuitive spaces to the destination with its planned opening this month. Day trips are encouraged to discover the country’s natural wonders such as Parque Nacional Natural Chingaza, a sprawling national park with glacial lakes and mountain ranges, and the city’s nearby mountain peak, Monserrate, providing sweeping views of the capital. After a long day of exploring, guests can enjoy the comfort of the hotel’s apartment-style suites featuring separate living, sleeping, and dining areas.

Guests can enjoy the advantages of Marriott Bonvoy’s award-winning loyalty program where members enjoy exclusive benefits including free Wi-Fi, member-only rates, and contactless experience with the Marriott Bonvoy Mobile app, achieve elite status recognition, and earn points toward free nights at the more than 7,600 properties around the world and the more than 30,000 premium home rentals with every qualifying stay.

For more information on these new openings and Marriott Bonvoy, enroll in the loyalty program for free, or to book directly, visit MarriottBonvoy.com.

NEWS| Luxury takes a back seat as affordable hotel brands boast bigger pipelines in the Middle East

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There are more than 500 hotels on the way in the region, mostly from Hilton, Marriott or Accor.

here’s an impressive 534 hotel projects currently under construction in the Middle East, totalling 153,225 rooms. That is according to Lodging Econometrics’ latest Construction Pipeline Trend Report, which revealed which destinations have the most hotels on the way.

And 48 percent of the projects in the pipeline in the Middle East belong to three companies: Hilton with 93 projects and 25,200 rooms, followed by Accor with 89 projects having 25,882 rooms. Next is Marriott International with 75 projects and 22,160 rooms.

The leading brands in the pipeline for these companies are Hilton’s DoubleTree with 27 projects and 6,083 rooms, and Hilton Garden Inn with 20 projects and 6,566 rooms; Accor’s Ibis brands with 12 projects and 4,274 rooms and Movenpick with 12 projects accounting for 3,153 rooms; and Marriott Courtyard with 15 projects/3,432 rooms and Residence Inn with nine projects and 1,196 rooms.

Unsurprisingly, Dubai in the UAE takes the top spot with 115 projects and 32,596 rooms on the way. On a country-wide level, Saudi Arabia leads the way with 185 projects and 66,898 keys; followed by the UAE with 154 projects and 42,327 rooms; Egypt with 61 projects and 14,912 keys; Qatar with 57 projects and 14,047 rooms; and then Oman with 32 projects and 6,474 rooms.

Capital cities Riyadh and Doha hold the most projects behind Dubai, with the KSA city having 54 projects and 11,070 rooms and the Qatari city having 50 projects and 12,017 rooms.

Source

Hyatt News | Hyatt Regency Mumbai suspends all operations temporarily

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The decision was taken as a result of no funds forthcoming from Asian Hotels (West) Ltd, the owner of Hyatt Regency Mumbai, to sustain the hotel’s operations

On a day when hotels and restaurants in Mumbai were in a celebratory mood following relaxations announced by the state government that allowed them to open partially, Hyatt Regency shared a shocking missive with its employees.

A letter by Hardip Marwah, the hotel's General Manager (Hotelier India has a copy of it) informed all the on-roll staff of the hotel “that no funds are forthcoming from Asian Hotels (Wset), the owner of Hyatt Regency Mumbai to enable payment of salaries of to support the operations of the hotel. This has compelled the property to suspend its operations temporarily.

Sunjae Sharma, Vice President and Country Head – India, Hyatt told Hotelier India, “As a result of no funds forthcoming from Asian Hotels (West) Ltd, the owner of Hyatt Regency Mumbai, to sustain the operations of the hotel, a decision has been taken to temporarily suspend all operations for Hyatt Regency Mumbai. The hotel will remain closed until further notice. At Hyatt, our guests and colleagues are a top priority, and we are working closely with the hotel’s owner to resolve this situation.”

He added that future reservations through Hyatt booking channels will remain temporarily unavailable.
In addition to Hyatt Regency Mumbai, Asian Hotels has another property in India, JW Marriott New Delhi Aerocity, which is owned by its subsidiary company, Aria Hotels, and Consultancy Services. In February 2021, Sushil Kumar Gupta resigned as Chairman and Managing Director of the company.

As per its annual report for 2019-20, Asian Hotels (West) had an outstanding debt of INR 218.46 crore as on 31st March 2020. Its total income during the financial year was INR 143 crore as against INR 159 crore during in 2018-19. It registered INR 2.84 crore profit before tax in 2019-20 as against INSR 16.58 in the previous financial year.

The company was originally incorporated as Chillwinds Hotels Pvt Ltd in January 2007 and became a public limited company in August 2007, when its name was changed to Chillwinds Hotels. It entered into a scheme of arrangement and demerger with Asian Hotels Limited, which is now known as Asian Hotels (North) Limited, and its shareholders and creditors and Vardhman Hotels Limited, now known as Asian Hotels (East) Limited and its shareholders in 2010. Following this, the company’s name was changed to Asian Hotels (West).

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Hiton News | DoubleTree by Hilton Goa-Panaji introduces its new campaign ‘Be one with Nature’

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The offer is further amplified with an opportunity for guests to stay an extra night with compliments of the resort.

DoubleTree by Hilton Goa-Panaji announced the launch of its new campaign ‘Be one with Nature’, a refreshing resort experience giving guests an opportunity to spend time within the comforts of a natural setting.

The offer is further amplified with an opportunity for guests to stay an extra night with compliments of the resort. This pre-pay offer can be booked from now till 31st of July 2021 and has an extended stay period till 30th of September 2021.

In view of the erratic schedules attributed to the pandemic, guests can choose to amend their reservation at no extra charge. The offer in addition to the complimentary stay night and flexible amendment policy also has a host of benefits that is a precursor to any vacation.

The resort offers a sanitized stay environment in keeping with “Hilton Clean Stay” protocols and process orientation.

Book for two nights and stay the third night with compliments:
• Complimentary breakfast 
• 15% discount on food and beverage 
• 15% discount on spa facilities
• Flexible date amendment within 24 hours prior to arrival

Source

Bird Group announces the demise of Executive Director- Ankur Bhatia

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Bird Group has announced the sudden demise of Ankur Bhatia, Executive Director, who suffered a massive cardiac arrest on 4th June 2021 morning.

In an official public statement, the company announced, “It is with profound grief that we inform you about the sudden demise of our beloved Dr. Ankur Bhatia, Executive Director, Bird Group. Dr. Bhatia (48) suffered a massive cardiac arrest this morning and succumbed to it. We have not only lost our leader, our visionary but the world has lost an astounding human being. The Bhatia family is in a state of deep shock and requests you to respect their privacy in this difficult time of grief.”

Source


Brand | Telangana Formation Day Brunch Box at The Westin Hyderabad Mindspace

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Authentic Telangana Cuisine experience delivered at your Door steps

To celebrate the occasion of Telangana Foundation day, The Westin  Hyderabad Mindspace is offering a holistic Telangana cuisine experience  delivered at your door step. This box is a special curation of expert chefs at  the hotel and is available in veg and non-veg options. Dishes such as  Pergu wada, Gokarakay Mamsam, Pacchi Pulusu, Bhagara Annam, Jonna  Rotti, Garijalu, Bobbatlu are some of the dishes that are part of the three  course menu box. All hygiene and sanitation measures are followed from  the kitchen to the delivery at your doorstep.  

Guests can also enjoy a special buffet breakfast with a traditional spread of  dishes such as Guntha ponganalu , Serva Pindi, Ragi Java at the Seasonal  Taste restaurant.  

Contact to Order: +91 918008302169  

THE WESTIN HYDERABAD MINDSPACE 

IT Raheja Mindspace,  

Hyderabad 500081, Telangana 

India


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NEWS | Absolute Hotel Services Announces Eastin Estates, The first hospitality brand in Asia for Seniors

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Bangkok, Thailand (June 2021) - Jonathan Wigley, CEO of the Absolute Hotel Services (AHS) Group, has announced  new expansion plans, with the launch of the Eastin Estates brand, a luxury long-stay residential brand in the assisted  living segment. Eastin Estates provides a residential community experience to meet the growing needs of the active  senior market, with services and facilities for residents that encourage health and social connections. AHS Group is the  first hospitality management company to launch a brand dedicated to this segment in Asia. 

Delivering caring service from its roots in Asian tradition and hospitality, Eastin Estates brand value is to provide active  seniors looking for personal home care assistance with a safe place to work, rest and play with like-minded residents.  The community allows residents total freedom in a comfortable and convenient, luxury setting. A professional  community crew gives families peace of mind that their loved ones are well taken care of like they are at home. Daily  activities and high-end facilities help residents lead fulfilling lives while keeping fit, active and mobile. 

Karan Kaul, Vice President of Business Development for AHS says “Eastin Estates will grow via management agreements and is an ideal concept for conversions of existing hotels and residential projects in urban and resort settings. We are  launching this product in response to the evolving demographics of the region”. 

All developments under the Eastin Estate brand will feature safe, comfortable and appropriate design features made  from sustainable materials, including easily accessible drawers and cupboards, plug points and lighting controls at  waist height and non-slip floors. All public areas and facilities will cater for easy access and will be wheelchair accessible. Accommodations range from 40-50 sqm studios to 80-100 sqm two-bedroom units, all with their  kitchenette, bathroom and balcony or terrace, and can be personalised with the option to move in certain pieces of  furniture or décor. Units and facilities are pet-friendly, and a la carte pet grooming and meal services can be provided. 

Facilities include a health centre with a 24/7 nurse and emergency support, all-day dining restaurant with healthy menu  options, lounge area with library, meeting room, outdoor garden, swimming pool, fitness centre with steam and sauna  rooms, yoga area and minimart as well as entertainment and service laundry facilities. Nature is well-integrated within  the living spaces and large landscaped communal areas feature throughout the development. Importance is also  placed on technology and connectivity, so residents can stay connected with family and friends, and all retirement visa  and immigration administration are handled on the residents’ behalf.  

“We are very excited to announce the launch of our new brand, Eastin Estates, and are confident that the brand will  provide residents with a unique, luxury service of great value under the strong backing and core values of the Eastin brand.  We are looking forward to expanding the Eastin Estates brand in Thailand, Vietnam and Indonesia.”, said Jonathan Wigley,  CEO of the Absolute Hotel Services Group. 

About Absolute Hotel Services (AHS)

1091/343, 4th Floor, New Petchburi Road, Makkasan, Rajthevee Bangkok 10400 Thailand Tel: +66 2 255 9247 |www.absolutehotelservices.com 

www.absolutehotelservices.com 

AHS is the fastest growing hospitality management/branding company in Asia and Europe with an ever-expanding  geographic portfolio of hotels, resorts and serviced residences. 

Headquartered in Bangkok, Thailand with regional offices in Thailand, Vietnam, Indonesia, Hong Kong, India, Russia and Europe with more expansions planned, AHS and its brands have resonated with investors and consumers  contributing value to all stakeholders. 

Covering the luxury to economy segments through its brands U Hotels & Resorts, Eastin Grand Hotels & Resorts, Eastin  Hotels, Resorts & Residences, Eastin Easy and Eastin Estates. AHS also has the right to manage hotels under the  Travelodge brand under Travelodge Thailand and Vienna House brand under Vienna House Asia. 

AHS is an affiliate company of U City Public Company which is a Thailand public listed global capital allocator. 

About U Hotels & Resorts Brand 

www.uhotelsresorts.com 

The brand was created with today’s travellers in mind and their expectations from the fast moving  pace of hospitality. Founded in 2008, U Hotels & Resorts is an uncomplicated bijoux deluxe hotel brand  that is a stimulating blend of local heritage and design accents that pair with modern amenities,  services and facilities to unobtrusively encourage sophisticated target customers eager to enjoy the  local environment.  

U Hotels & Resorts’ unique concept of services include 24-Hour Use of Room, Breakfast Whenever Wherever, free Wi-Fi, U Choose Programme, and U Make a Difference Programme. 

About Eastin Grand Hotels & Resorts | Eastin Hotels & Resorts | Eastin Residences | Eastin Estates | Eastin Easy Brands  www.eastinhotelsresidences.com 

Eastin Grand Hotels & Resorts and Eastin Hotels, Resorts & Residences - a 4 and 5 star luxury brand  created on relevance to market as well as need and the desires of targeted customers. The brands  provide value and consistency through flexible venues and services with added value to serve the  desires of business and leisure travellers.  

Eastin Brand’s target customers are value hunters looking for luxury, comfort and convenience at the  right price with maximum flexibility to serve the purpose of their visit, whether for business or  pleasure.  

Unique services include free Wi-Fi, extended breakfast hours till 11:30 hrs., and Room Ready  Guarantee. 

Eastin Estates - A different kind of luxury lifestyle experience for today and tomorrow. Created to  meet the growing needs of the active senior market. The brand provides a residential community  experience to help you work, rest and play with like-minded residents. With our facilities and  community crew, we ensure our residents are cared for like they are at home.


NEWS | Ascott Is World’s First Hospitality Company To Offer Global Telehealth, Telecounselling And Travel Security Advisory To Guests

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Collaborates with International SOS as part of the enhanced ‘Ascott Cares’ commitment to improve guests’ overall wellness and safety 

CapitaLand’s wholly owned lodging business unit, The Ascott Limited  (Ascott), is the first hospitality company in the world to offer its guests global access to a  comprehensive suite of telehealth, telecounselling and travel security advisory services. In a global partnership with leading health and security services company International SOS, Ascott  will provide these complimentary services as part of its enhanced ‘Ascott Cares’ commitment to  improve the overall wellness and safety of its guests. Starting 1 June 2021, the services are 

available to Ascott’s guests across nearly 200 properties in 86 cities and 27 countries. These  include guests at Ascott’s two operational properties in India - Somerset Greenways Chennai  that comprises of 187 units, and Citadines OMR Chennai with 269 units. 

Ascott’s guests who require telehealth assistance or Tele counselling can call the property’s front  desk from their apartments, to be connected to International SOS’ Assistance Centres. Ascott’s guests will be able to speak directly with International SOS’ health experts at any of its 27 Assistance Centres across the world. The Assistance Centres operate 24 hours, seven days a week  and provide assistance in 99 languages and dialects. Depending on the guest’s medical condition,  International SOS’ health experts will provide medical advice or may refer the guest for  teleconsultation, in-person consultation or telecounselling with their global network of over  90,000 accredited medical service providers, including clinics and hospitals. For more  information on telehealth, telecounselling and travel security advisory services. please see  Annex A. 

International SOS will also provide travel security advisory and assistance to Ascott’s guests to  better prepare them for new environments. This includes advice on security matters including  the choice of safe ground transportation, as well as verification and updates on in-country incidents, such as street protests, natural disasters, travel restrictions and security threats. With  International SOS’ assistance, Ascott can advise its guests on the latest developments, implement in-property security protocols and safeguards, or work with International SOS to arrange travel security solutions to further assist its guests.  

Mr Kevin Goh, CapitaLand’s Chief Executive Officer for Lodging and Ascott’s Chief Executive  Officer, said: “Ascott’s global partnership with International SOS further elevates our standard  of care and hospitality. As the world’s first hospitality company to provide global access to  telehealth, telecounselling and travel security advisory services for our guests, our guests can  have greater peace of mind that they are able to receive on-demand quality care from medical  and security experts, and feel safe when they stay with us. These value-added services as part of 

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“we define global living”

Ascott International Management (India) Private Limited (CIN: U45204TN2006PTC061040) 

94, Sathyadev Avenue, MRC Nagar 

Chennai 600 028 India 

t (91-44) 7100 0001  

www.the-ascott.com 

our enhanced ‘Ascott Cares’ commitment are particularly crucial amid the global COVID-19  pandemic. With the need for social distancing and uncertainties from travel restrictions, our  guests are able to have immediate access to these services from the comfort of their apartment.”  

Mr Goh added: “In addition to stringent hygiene and cleanliness practices, Ascott has also adopted innovations such as contactless services, facial recognition technologies and autonomous robotics to improve our guests’ experience and safety. Our enhanced ‘Ascott Cares’  commitment, which goes beyond caring for our guests, is our distinct competitive advantage. It  shows the greater value Ascott can deliver to our property owners and the assurance we give our  corporate clients who want to know that their employees are well taken care of when they stay  with Ascott.” 

Mr. Vincent Miccolis, Ascott’s Regional General Manager for the Middle East, Africa, Turkey, and  India, added: “At Ascott, the safety and well-being of our guests and staff have always been, and will continue to be paramount to us. From the eve of this global pandemic and throughout the  2020 lockdown, up until today when India struggles with the second wave of COVID19, our properties in the country have remained operational, offering our guests a safe haven they can call ‘home’, consequently uplifting their stay confidence. The new partnership with International  SOS will further empower our ability to back up our guests with access to information and support, especially in these critical times. With 24/7 Assistance Centres via our Front Desk team,  our guests will be able to receive timely advice on medical and health issues, hospitalization  assistance, and assistance for medical evacuation or repatriation.” 

Dr Pascal Rey-Herme, Co-Founder, Group Medical Director of International SOS said: “This collaboration is a world-first in the hospitality industry, and also marks an important step towards recovery for the sector. Working closely with the Ascott team, we want to reassure guests that their safety and well-being is a top priority, with robust, 24/7 global assistance for all travelers – whenever and wherever they are in the world. As the global environment continues to evolve,  we will work with Ascott to adjust and adapt to best practices in managing their guests’ health  and safety concerns.” 

Enhances ‘Ascott Cares’ with a commitment to wellness, cleanliness and sustainability In response to the global fight against COVID-19, Ascott unveiled ‘Ascott Cares’ in May 2020,  assuring guests and staff of its stringent cleanliness and hygiene standards as well as safe distancing measures to ensure their health and safety. The enhanced ‘Ascott Cares’ covers seven  areas: 

1. Our Staff 2. Wellness & Security 3. Social Distancing 4. Hygiene & Cleanliness 5. Contactless & Paperless 6. Our Vendors 7. Go Green 

The comprehensive protocols of ‘Ascott Cares’ are in compliance with the World Health  Organization’s standards and local regulations and have been rolled out to Ascott properties 

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“we define global living”

Ascott International Management (India) Private Limited (CIN: U45204TN2006PTC061040) 

94, Sathyadev Avenue, MRC Nagar 

Chennai 600 028 India 

t (91-44) 7100 0001  

www.the-ascott.com 

globally. In July 2020, Ascott reinforced its measures with a partnership with Bureau Veritas to provide independent audits and certification for the hygiene and safety standards of Ascott properties worldwide. 



About The Ascott Limited  

The Ascott Limited (Ascott) is a Singapore company that has grown to be one of the leading international lodging owner-operators. Ascott’s portfolio spans more than 190 cities across over  30 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. 

Ascott has more than 70,000 operating units and over 50,000 units under development, making a total of more than 120,000 units in about 770 properties. 

The company’s serviced apartment, coliving, and hotel brands include Ascott The Residence, The  Crest Collection, Somerset, Quest, Citadines, by, Préférence, Vertu, Harris, Citadines Connect,  Fox, Yello, Fox Lite, and POP!. 

Ascott’s loyalty program, Ascott Star Rewards, offers exclusive benefits to its members when they book directly with Ascott for their stays at its participating properties. 

Ascott, a wholly-owned subsidiary of CapitaLand Limited, pioneered Asia Pacific’s first international-class serviced apartment with the opening of The Ascott Singapore in 1984. Today,  the company boasts over 30 years of industry track record and award-winning brands that enjoy recognition worldwide. 

In India, in addition to its two operational properties, Ascott will extend its portfolio with Ascott  Ireo City Gurugram and Citadines Paras Square Gurugram that are slated to open in 2022 while  Citadines Calangute Goa and Citadines Candolim Goa will open in 2023. In total, Ascott has a  portfolio of seven properties across four cities with more than 1,200 units, making it the leading international serviced residence owner-operator in the country. 

For more information, please visit www.the-ascott.com

About CapitaLand Limited  

CapitaLand Limited (CapitaLand) is one of Asia’s largest diversified real estate groups.  Headquartered and listed in Singapore, it owns and manages a global portfolio worth about  S$137.7 billion as of 31 March 2021. CapitaLand’s portfolio spans across diversified real estate classes which include commercial, retail; business park, industrial and logistics; integrated development, urban development; as well as lodging and residential. With a presence across  more than 240 cities in over 30 countries, the Group focuses on Singapore and China as its core

“we define global living”

Ascott International Management (India) Private Limited (CIN: U45204TN2006PTC061040) 

94, Sathyadev Avenue, MRC Nagar 

Chennai 600 028 India 

t (91-44) 7100 0001  

www.the-ascott.com 

markets, while it continues to expand in markets such as India, Vietnam, Australia, Europe, and the USA. 

CapitaLand has one of the largest real estate investment management businesses globally. It manages six listed real estate investment trusts (REITs) and business trusts as well as over 20  private funds. CapitaLand launched Singapore’s first REIT in 2002 and today, its stable of REITs and business trusts comprises CapitaLand Integrated Commercial Trust, Ascendas Real Estate  Investment Trust, Ascott Residence Trust, CapitaLand China Trust, Ascendas India Trust, and  CapitaLand Malaysia Mall Trust. 

CapitaLand places sustainability at the core of what it does. As a responsible real estate company,  CapitaLand contributes to the environmental and social well-being of the communities where it operates, as it delivers long-term economic value to its stakeholders. 

Visit www.capitaland.com for more information.  

Issued by: The Ascott Limited Website: www.the-ascott.com 

94, Sathyadev Avenue, MRC Nagar, Chennai 600028 

For more information, please contact: 

Manessa Raghavan, Senior Marketing Manager 

Email: manessa.raghavan@the-ascott.com

“we define global living”

Ascott International Management (India) Private Limited (CIN: U45204TN2006PTC061040) 

94, Sathyadev Avenue, MRC Nagar 

Chennai 600 028 India 

t (91-44) 7100 0001  

www.the-ascott.com 

Annex A – Telehealth assistance, Tele counselling and travel security advisory services  

Telehealth assistance and Tele counselling 

Ascott’s guests have unlimited round-the-clock telephone access to International SOS’  Assistance Centres via the property’s front desk from the comfort and privacy of their own apartments. Guests can tap the International SOS’ panel of accredited doctors for medical advice and assistance2on matters including but not limited to medication, non-life-threatening ailments,  acute and chronic illnesses. Guests can also seek advice on other health-related matters such as pandemic-related information, arrangement for medical evacuation1and repatriation2, as well as outpatient case management2.  

Guests can also access the International SOS panel of accredited counselors to help with a wide range of mental and emotional health issues, including depression, anxiety, relationship management, trauma, anger and grief. International SOS will also provide tips and exercises to  Ascott, to help guests build mental resilience, promote mindfulness, manage stress and improve their overall well-being.  

Travel security advisory 

International SOS will provide Ascott and its guests with timely information on incidents such as street protests, natural disasters, travel restrictions and security threats - gathered from  International SOS’s various technical and on-the-ground sources. The travel security information will help Ascott and its guests to avoid, mitigate and navigate any potential or ongoing security risks and threats encountered. It also includes advice on but not limited to the choice of safe ground transportation and emergency evacuations. Guests can also contact International SOS via the property’s front desk to obtain more specific global travel security advice. 

About the International SOS Group of Companies 

The International SOS Group of Companies is in the business of saving lives, protecting the global workforce from health and security threats. It delivers customized health, security risk management and well-being solutions to fuel growth and productivity. In the event of extreme weather, an epidemic or a security incident, the International SOS Group provides an immediate response providing peace of mind. Its innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery.  Founded in 1985, the International SOS Group, headquartered in London and Singapore, is trusted by 12,000 organizations, including the majority of the Fortune 500, as well as mid-size enterprises, governments, educational institutions, and non-governmental organizations. It has  12,000 multicultural medical, security, and logistics experts to provide support and assistance from over 1,000 locations in 90 countries, 24/7, 365 days.  

1 Additional charge apply.

“we define global living”

Ascott International Management (India) Private Limited (CIN: U45204TN2006PTC061040) 

94, Sathyadev Avenue, MRC Nagar 

Chennai 600 028 India 

t (91-44) 7100 0001  

www.the-ascott.com 

Annex B - Enhanced ‘Ascott Cares’ commitment  

The enhanced ‘Ascott Cares’ commitment to provide stringent hygiene and safety standards,  wellness support, and implement sustainable practices cover seven areas: 

1. Our Staff  

Personal protective equipment such as masks, protective screens, gloves, and hand sanitizers will be provided to staff. Workspaces and staff accommodation will be regularly sanitized,  and staff has to undergo regular temperature screening. Ascott will leverage technology to create virtual communities for social activities and events, and use social media platforms and digital tools to meet training commitments where necessary. Staff is to also adopt contactless greetings.  

2. Wellness & Security  

A comprehensive suite of health and security teleservices will be provided to all guests round-the-clock. Guests have ready access to masks and hand sanitizers at the property upon request or in high-traffic areas. Guests are to also provide health and travel declarations and undergo temperature checks where applicable and required by local authorities. 

3. Social Distancing 

The number of guests will be limited to high-touch zones. Floor markings will be used as a  visual guide, while furniture at the lobby and other interaction points will be reconfigured where necessary to allow social distancing, comfort, and facilitate a smoother flow of traffic.  The number of visitors in guests’ apartments will also be restricted.  

4. Hygiene & Cleanliness 

Enhanced processes to raise the standard of hygiene and cleanliness in accordance with the  World Health Organization’s standards and local regulations have been rolled out across  Ascott’s properties. This includes increased disinfection and cleaning frequencies with stricter audits by in-house and independent agencies, as well as the adaptation of food &  beverage services. Antimicrobial coatings and effective disinfection technology have been applied in the lifts where possible to enhance safety. 

5. Contactless & Paperless 

Leverage digital technologies to minimize contacts such as the use of the ‘Discover ASR’  mobile app to access apartments, make contactless payments, and self-check-in and check-out. To introduce Aria, (acronym for Ascott Robotic Intelligent Assistant) Ascott’s service delivery robot at properties, where applicable. There is a further reduction of paper products such as providing digital manuals to operate kitchen appliances as well as offering digital newspapers and magazines. 

6. Our Vendors 

Enhanced protocols and collaboration with Ascott’s vendors and partners to ensure stringent health requirements are met. Improved supply chain visibility, tighter measures during 

“we define global living”

Ascott International Management (India) Private Limited 

(CIN: U45204TN2006PTC061040) 

94, Sathyadev Avenue, MRC Nagar 

Chennai 600 028 India 

t (91-44) 7100 0001  

www.the-ascott.com 

deliveries, enhanced Hazard Analysis and Critical Control Points training and procedures are being rolled out to all deliveries and laundry vendors also have to comply with local health and hygiene regulations.  

7. Go Green 

As part of Ascott’s commitment to sustainability, it will continue to transform its practices to protect the environment in the communities that it operates in. Properties to incorporate green elements to create sustainable residences that are comfortable and energy-efficient.  Staff to embrace Environment, Health & Safety practices to minimize pollution, health, and safety risks. Staff to also reduce energy and water consumption, paper usage, and waste. To ensure operating equipment and supplies adhere to green specifications and implement green operating practices.



“We define global living”




NRAI issues statement in support of Delhi Excise policy change

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The national restaurant body also listed some additional suggestions it wanted to be made on further changes, which it felt would be beneficial for the sector.

The National Restaurants Association of India (NRAI) cheered on the Delhi Government’s move to make changes to the excise policy which was notified on Tuesday, June 1, 2021.

In a statement used by the restaurant body, it said—NRAI warmly welcomes and supports the path-breaking reforms made by the Delhi Govt in the new Excise Policy notified earlier today. As a significant stakeholder, NRAI was very actively involved in the deliberations preceding the policy rollout and we are extremely happy to see that most of our suggestions have been incorporated in the policy. It is gratifying to see our constant efforts yielding such positive results. On behalf of the entire industry, we thank the Delhi Government for considering our suggestions. We also thank the Hon'ble Lieutenant Governor of Delhi for giving his express approval to this progressive policy.

The statement also listed several suggestions which NRAI wanted to make on the matter of the excise policy. They began by asking that the license fee be rationalized on the basis of the area instead of seat covers.

The body also felt that the age of selling and serving liquor should be in consonance with that of the neighboring States. They also felt archaic rules related to not allowing music in independent restaurants and pasting of public notice before grant of HCR licenses be done away with.

It also thought that the impractical restrictions relating to storage and serving of liquor should be removed and the requirement of obtaining multiple licenses prior to the grant of Bar license be done away with. Instead, the Fire NOC could be the only mandatory requirement for obtaining the Bar license.

The timings of operation of bars should be brought at par with the neighboring cities and the operational requirements of the HCR segment should be relaxed by permitting liquor service in the open spaces like terraces and balconies, and additional dispensing counters with a nominal fee, easy transfer of license, etc, it added.

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New Launch | Awadhi cuisine cloud kitchen brand launches in Mumbai

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With iconic F&B brands like SOCIAL and Smoke House Deli, Impresario Handmade Restaurants will now curate an extensive menu of authentic kababs and tikkas

Impresario Handmade Restaurants has launched yet another cloud kitchen brand and this time, it is Lucknowee. With iconic F&B brands like SOCIAL and Smoke House Deli, Impresario Handmade Restaurants will now curate an extensive menu of authentic kababs and tikkas, apart from a range of flavourful curries and biryanis.

In line with the superior food experience, the brand has become synonymous with, Lucknowee pays homage to Nawab Wajid Ali Shah, the last King of Awadh. The legendary recipes of his royal household have been passed down from his khansamas to Lucknowee, untouched across generations. From Murgh Chakori Kebabs and Malai Khumb Tikkas to Bhuna Gosht Biryani and Nawabi Chole, Lucknowee provides a rich feast.

On the new venture, Jaydeep Mukherjee, Head - Cloud Kitchens, Impresario Handmade Restaurants says, “After BOSS Burger and Hung-Li, we bring our patrons an extensive menu of rich Awadhi food that is reminiscent of a bygone era. More and more consumers are opting for well-packaged, high-quality, and safe food delivery options, and Lucknowee satisfies cravings and whips up a feast fit for royalty. It is power-packed with flavours, crafted from the freshest ingredients, and there’s something for everyone on the menu.”

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NEWS | McDonald’s and BTS Partner to Offer the Supergroup’s Favorite Order

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The BTS Meal Will Hit McDonald’s Restaurants in North and East India Starting 1st June 2021 and McDonald’s Restaurants in South and West India Starting 4th June 2021

New Delhi, 31 May 2021: Get ready, because the Golden Arches are about to shine even brighter thanks to a new collaboration with 21st century global pop icons, BTS.  

This one-of-a-kind menu “tour” will arrive in North and East India on 1st June and South and West India on 4th June, when customers can enjoy the band’s signature order at participating restaurants across India. The BTS Meal includes a [10-piece] Chicken McNuggets®, medium World Famous Fries®, medium coke, and Sweet Chili and Cajun dipping sauces inspired by popular recipes from McDonald’s South Korea. 

“The band has great memories with McDonald’s. We’re excited about this collaboration and can’t wait to share the BTS Meal with the world,” says BIGHIT MUSIC, label of BTS.

Since 2013, BTS has topped music charts and brought people together from all over the world through their music and positive messages. In India, too, the band has quite a phenomenon fan following, especially among GenZ and millennials. India ranks among the top five or six countries contributing to music-video views of K-pop bands*. Over the next few months, BTS fans in India will find themselves that much closer to their favorite artists... because for the first time since McDonald’s launched its celebrity signature orders program in the U.S. last year, the BTS Meal will be available globally in nearly 50 countries, including India. You can find a full list of participating countries as well as dates for meal availability here.  

“No matter who you are, everyone has a go-to order at McDonald’s – even international superstars like BTS.” said Rajeev Ranjan, Chief Operating Officer, McDonald’s India – North and East. Connaught Plaza Restaurants Pvt. Ltd. operates McDonald’s restaurants in North and East India. “This band is truly a global phenomenon with a fanbase that knows no borders, and we couldn’t be more excited to bring the BTS Meal to our customers in India.”

McDonald’s India customers will be able to order the BTS Meal through McDonald’s App, in-store, at the Drive Thru or via McDelivery (wherever allowed by the local authorities). So mark your calendars for   June 1 and June 4, and be sure to keep an eye out on McDonald’s social channels (Facebook, Instagram, Twitter and YouTube) for regular updates on this exciting partnership!

* YouTube music-video views

About McDonald’s India - North and East: McDonald’s restaurants in North and East of India are operated by Connaught Plaza Restaurants Pvt. Ltd. McDonald’s is committed to delivering the highest quality restaurant experience to its customers in India and serves a variety of menu options made with quality ingredients sourced locally. McDonald’s serves millions of customers annually at its 150 restaurants across North and East of India and provides direct employment to more than 5,000 people. With a customer-centric approach, McDonald’s operates through a variety of formats and brand extensions including standalone restaurants, Drive-thru’s, 24/7 restaurants, McDelivery for customer convenience and experience.


NEWS | Burger King Q4 results: Posts net loss of INR 26 cr

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Its total income during January-March 2021 stood at INR 199.45 crore, against INR 192.95 crore in the year-ago period.

Burger King India Ltd on Wednesday reported a consolidated net loss of INRE 25.94 crore for the fourth quarter ended March 2021.

It had posted a net loss of Rs 37.41 crore during the January-March 2020 quarter, the quick-service restaurant chain said in a regulatory filing.

Its total income during January-March 2021 stood at Rs 199.45 crore, against Rs 192.95 crore in the year-ago period.

Burger King India's total expenses in the March 2021 quarter stood at Rs 219.81 crore.

For the full financial year 2020-21, the company reported a total income of Rs 522.93 crore. It was INR 846.82 crore in 2019-20.

Shares of Burger King India Ltd on Wednesday settled at INR 156.35 on the BSE, up 2.26 percent from the previous close.

Visit Maldives | MALDIVES MINISTRY OF TOURISM LAUNCHES ‘I’M VACCINATED’ CAMPAIGN

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Visit Maldives together with the Ministry of Tourism launches "I'm Vaccinated" campaign in order to share a positive message regarding the vaccination of staff working in the tourism sector as well as promoting the initiatives undertaken to ensure the Maldives remains one of the safest destinations in the world for travelers.

Under this campaign, the ultimate target is to make the Maldives the first fully vaccinated tourism sector in the world. Along with the unique geographical formation of the islands which offer natural physical distancing, and the stringent health and safety measures in place, a fully vaccinated tourism sector will become an added advantage in encouraging tourists to visit the destination.

The campaign was launched during a special press event held on 28th April 2021 organized by Visit Maldives and the Ministry of Tourism. The event was joined by the Minister of Tourism, Minister of State of the Ministry of Health, Secretary-General of Guesthouse Association of Maldives and Vice Chairman of Maldives Association of Tourism Industry.

The event commenced with opening remarks by the Minister of Tourism Honorable Dr. Abdulla Mausoom. The Minister remarked upon the impact of COVID-19 on the tourism industry during 2020 and emphasized the immense sacrifice, effort and hardwork invested by the health industry, tourism industry, and all members of the Maldivian society. In addition, the Minister stated that being able to provide vaccination to members in the tourism industry was a huge accomplishment. The Minister officially initiated the ‘I’m Vaccinated’ campaign followed by a short video showcasing the ‘I’m Vaccinated’ logo.

Speaking at the ceremony, Minister of State of the Ministry of Health, Dr. Shah Abdulla Mahir stated that over 65% of the eligible Maldivian population have received the vaccine and over 90% of the eligible tourism industry is vaccinated. The Minister of State of the Ministry of Health placed importance on practicing health and safety measures regardless of the vaccination and placed emphasis on the importance of achieving herd immunity. He thanked MMPRC and the Ministry of Tourism for launching the ‘I’m Vaccinated’ campaign as the campaign will promote the vaccination drive and motivate facilities in the tourism industry to vaccinate their staff.

Afterwards, MMPRC presented the esteemed delegation with a special ‘I’m Vaccinated’ badge. The badge will be presented to members of the tourism industry who have received the prescribed dose(s) of the COVID-19 vaccine.

Following the launch of the program, The Managing Director of Maldives Marketing and Public Relations Corporation (MMPRC), Mr. Thoyyib Mohamed stated that the purpose of the ‘I’m Vaccination’ campaign is to promote vaccination for all members in the tourism industry and for the Maldives to have the first fully-vaccinated tourism industry in the world. The Managing Director of MMPRC also unveiled a microsite that will be launched under the ‘I’m Vaccinated’ Campaign and social media activities that will be initiated alongside. .

The microsite will display a counter displaying the number of tourist industry staff vaccination as well as information regarding registration for vaccination of employees and the latest HPA guidelines. Furthermore, the social media campaign component of the campaign will present images and videos of workers in the tourism industry with a pinned vaccination badge that will be presented to them by Visit Maldives once they receive the prescribed dose(s) of the COVID-19 vaccination. The social media campaign will further help advertise the Maldives as a ‘safe haven’ destination across the globe.

Speaking at the conference, Secretary-General of Guesthouse Association of Maldives, Saudhulla Ahmed Hassan Didi noted on the impact of COVID-19 on the guesthouse industry and island communities while Vice Chairman of Maldives Association of Tourism Industry, Mr. Salah Shihab recognized the sacrifice undertaken by members of the tourism industry as they had to stay apart from families during the pandemic, stating that the ‘I’m Vaccinated’ campaign gives hope to workers across the industry.

The campaign will uplift the destination's beautiful name in the global market and reassure travelers that the Maldives will further remain as one of the safest destinations to travel to during this unprecedented time. In addition, the campaign will also ensure travelers from all over the world of the immense effort and investment into ensuring the safety of both the local population and travelers.

On 1st February 2021, Maldives initiated the administration of the COVID-19 vaccine, and the government aims to provide free COVID-19 vaccine to all citizens and residents of Maldives in the upcoming months. The initiation of the vaccination drive is bound to offer hope to the local population, as well as ensure the safety of tourists. This conveys the message that the Maldives is a low-risk destination for travelers and will hopefully generate a surge in tourist arrival.

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Brand Marriott | Be Nourished - Immunity Boosting Menu In The Comfort Of Your Home From JW Marriott Mumbai Sahar

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Mumbai, May 2021:Crafted to leave you feeling nourished in mind, body, and spirit, JW Marriott Mumbai Sahar has curated an Immunity Boosting Menuready for order and delivery through “Marriott on Wheels'' food delivery service.

Health and well-being are more important now than ever. The thoughtfully curated meal experience creates a holistic and intentional focus on well-being, allowing guests to enrich their minds and body. This nutritional powerhouse menu is prepared with ingredients that provide various benefits. Featuring food and beverages that are rich in essential vitamins and minerals, the menu aims at boosting one’s immunity, focusing on a healthy lifestyle, and uplifting the mood. The meal experience is prepared with the utmost care, necessary hygiene, and safety standards.

Some of the highlights include Salad Garbanzo(Chickpea, Barley, Roasted  Peppers, Broccoli, Lemon Dressing, Almond Flakes), Shakarkandi ke kebab(Garlic ginger and mint chutney ), Baked Spinach Parcels( Served with roasted Bell Pepper and Tomato Salsa ), Broccoli, Spinach and Bell Pepper Mornay( Served With Garlic Bread ), Pan Seared Norwegian Salmon(With Wilted Spinach and Apricot, Baked Garlic Sweet Potato), Grilled Prawns AOP(Garlic, Chili Flakes, Olive Oil)Citrus Ginger Baked Chicken ( Chargrilled Peppers, Garlic Broccoli, Buttered Carrot, Sweet Potato Chips ). One can round off the meal on a sweet note with Turmeric, Candied Ginger, and Key Lime Pie  ( Berry Compote).

The menu also includes special immunity booster drinks such as melon Mint Cooler(Watermelon, Mint, Lime, Strawberry), Revital Delight(Orange, Ginger, Lime, Honey)Blended Carotene(Carrot, Beetroot, Tomato)Anti-inflammatory( Mint, Apple, Orange, Celery)Detox Booster ( Green Apple, Curry Leaf, Cucumber)Detained Vitalizes( Tomato, Coriander, Guava)Immune Spitzer( Pineapple, Mint, Aloe Vera, Turmeric, )

Focus on The Whole You and reinvigorate your body with the healthy and delectable menu from JW Marriott Mumbai Sahar.

 

A Snapshot of Marriott On Wheels Immunity Boosting Menu

●    20th May 2021 onwards 

●    Orders will be delivered from 12 pm to 8 pm

●    All orders need to be placed a minimum of 02 hours in advance

●    Reserve your order at 022 6882 8656 or Whatsapp on +919136981955

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ITC Hotels 'WeAssure' Receives Platinum Certification for Infection risk management program hygiene protocol

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ITC Hotels has achieved the distinctive milestone of being the First Hotel chain in the world to receive the PLATINUM level certification under DNV’s My Care Infection risk management program. Certification program “My Care” by DNV, is developed at a global stage by a team of expert infection risk and hospital management professionals. The maturity model of the program (Level 1 to 5) assesses and covers all facets of hotel operations on six different dimensions Governance, Strategy, communication, actions, data analysis, and continuous improvement

Embodying the ethos of Responsible Luxury, ITC Hotels, the world’s largest chain of hotels with the maximum number of LEED Platinum Certified Properties has been accorded the global certification for it’s kind ‘WeAssure’ program.

The ‘WeAssure’ business assurance certification stands as a testimonial to the rigorous health, hygiene and safety protocols being implemented to ensure the safety of guests and associates across all ITC Hotels. ITC Hotels have also introduced various pathogen prevention measures by inducting world-class technologies for infection mitigation, redefining service delivery processes.

Nakul Anand, Executive Director, ITC Ltd said, “The ITC Hotels growth story is a story about Sustainability. We strongly believe that any effort to save the planet ultimately equals to saving ourselves. At ITC Hotels, we understand the value of going beyond efficiency and have showcased extraordinary sustainability leadership by consistently adopting best practices and processes that elevate well-being. The health and safety of our associates and guests is of paramount importance. The DNV Platinum level certification for Responsible Luxury’s ‘WeAssure’ program brings a great sense of confidence and comfort in these difficult times. We believe such health certifications will be a strong driving force behind the transformation of communities and cities so that they continue to sustain the future.”

Prakash Tikare, Country Head DNV stated, "The world today is facing the century's most unprecedented challenge in the form of this pandemic risk. When the risk is directly related to human life, no matter what, every possible effort is needed to ensure human health and safety are not compromised. Every action in all possible forms that can prevent harm and improve the confidence in stakeholders is a need of the hour. Management of ITC Hotels has made exceptional effort in ensuring health, hygiene, and safety standards at every risk interface to eliminate the cause of infection and create a safe environment for the guest. Customers’ experience and feedback is the true testimony for the implementation of a unique 'WeAssure' program. DNV congratulates the ITC Hotels team for accomplishing this exceptional landmark."

This certification program has secured block-chain technology-based digital QR code, which demonstrates the approach taken by management towards customer safety. It helps in transparently communicating & assuring customers about the industry-leading initiatives, state-of-the-art technologies, standards, and protocols implemented at the hotels. The QR Code can be digitally linked to the maturity and verification statement and data stored on the blockchain to ensure its integrity.

In the backdrop of the COVID scenario, ITC Hotels under its “Responsible Luxury” initiative had launched a first-of-its-kind path-breaking “WeAssure” program. Under this program - ITC Hotels in association with DNV (which is one of the world’s leading certification bodies) adopted standards and protocols on health, hygiene, safety and infection control management. These standards and protocols are based on International & National standards/guidelines, global best practices and are not limited to COVID virus as they stand applicable for all emerging pathogens in the future to create a sustainable, safe and secure hotel facility with enhanced customer confidence.

About DNV

DNV is one of the world's leading risk management service providers and certification bodies, headquartered at Oslo Norway. DNV helps businesses assure the performance of their organizations, products, people, facilities, and supply chains. Being an independent expert in assurance and risk management, DNV's focus is to empower the customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence. As a digitally enabled trusted voice for many of the world's most successful organizations, DNV uses knowledge to advance safety and business performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.


About ITC Hotels 

ITC Hotels is the largest chain of hotels in the World, which has a maximum number of LEED Platinum Certified Properties (As of June 2020, as per USGBC). Continuing with its Planet Positive Promise, ITC Hotels launched Sunya Aqua or zero kilometer water in glass bottles across the chain over a decade back and have taken this lead further and pioneered the mitigation of single-use plastic from its operations pan India.

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Digital culinary community brings forth flavours and traditions from kitchens close by

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Conceptualised by the creators of Grub Fest, the platform allows customers to pre-order specially curated food options and menus.

Eezaroo is an exquisite digital culinary community bringing forth flavors and traditions from kitchens close by. Taking patrons on an authentic and palatable journey, the community revives traditional craftsmanship of cooking ingredients and techniques.

Conceptualized by the creators of the Grub Fest, the platform allows customers to pre-order specially curated food options and menus; making up for the number of options available with its impeccable quality, as well as exclusive precise menus from restaurants. For Chefs, this entails a systematic screening process: from shoots to delivery - marketing, customer care, order placement, order handling, payouts, and logistics.

Supporting local businesses whilst giving a platform to remarkable chefs, Eezaroo will slowly unravel the stories of culinary connoisseurs through their platforms, paving the way for them to stand out. Charging a minimum commission, the platform gives exponential growth opportunities to outlets- paving the way for them to flourish. Each chef brings their story to the table-a story translated through a tradition that has been passed down from generations, a story narrated through an unconventional approach to food and a story yet to be discovered. Some brands onboard include Slow BBQ by Mosim, Village Degh by Osama Jalali, Caara, Borough Cookies, and more.

Shedding light on the inspiration behind the platform, Founders Aman Kumar and Arjun Jain said “When the first pandemic hit a lot of uncertainty was caused and a lot of people lost their jobs. The concept of "work from home" became the solution for everyone to sustain themselves. The F&B dining experience was affected majorly and we noticed a shift in this space. A lot of chefs, cooks, and people started creating brands selling unique products from their homes. We noticed there were many brands with the same story and the same problem was their brand was "limited" to colonies and their small circle of friends. We wanted to create a platform that helped them gain accessibility, recognition and create a seamless ordering and delivery system. Our aim is to create a business model promoting local business”

In light of the crisis our capital is stuck with, Eezaroo has come together with the aim to help those in need get access to healthy, soulful, immunity-building food to help them with the healing process. The brand started a covid relief section putting together home kitchens and brands that are providing food / weekly meals. The scheduling feature ensures seamless and systematic delivery to patients and caretakers alike. All sanitization measures are catered to and riders undergo temperature checks before delivery. The initiative is a 0 % commission model, wherein meals are distributed to underprivileged families, covid patients staying at home, covid patients in hospitals, and meals for doctors.

Eezaroo has carried out food distribution drives - distributing food to the homeless & needy in association with Bajaj Foundation X Khoya Official and through their own initiatives of tying up with humanitarians willing to prepare and distribute meals. The brand believes in the power of unity and positivity in times of crisis.
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Marriott Bonvoy partners with Art Basel Hong Kong 2021 offering unique art experiences

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Marriott Bonvoy, Marriott International’s travel program, is partnering with Art Basel Hong Kong 2021 to offer unique art experiences and exclusive access to Marriott Bonvoy members. In collaboration with charitable organization, The Plated Project, Marriott Bonvoy will present a series of artworks titled ‘A Memory of the Future’ to put the spotlight on Hong Kong as a destination through its arts and culture, inspiring travel as recovery is on the horizon. The series will be showcased at Art Basel Hong Kong 2021 from Fri 21 May – Sun 23 May 2021.

“We are delighted to team up with Art Basel Hong Kong to bring an exquisite art experience to guests and our Marriott Bonvoy members,” said Bart Buiring, Chief Sales and Marketing Officer of Asia Pacific for Marriott International. “Through our global portfolio of more than 7,600 properties and our Marriott Bonvoy MomentsTM platform, we are able to provide endless inspiration for members to pursue their passions through the pillars of culinary, lifestyle, entertainment and sports. I am particularly pleased to bring back Marriott Bonvoy Moments to the region where our Members can enjoy exclusive VIP access in Hong Kong or virtually from anywhere in the world together with Art Basel Hong Kong 2021.”

‘A Memory of the Future’ presents four unique ceramic plate designs that pay tribute to the distinct art-forms that are intrinsically Hong Kong, which includes hand-carved mahjong tiles, hand-made stencils, neon signs and Cantonese opera. Through the art works, Marriott Bonvoy spotlights Hong Kong as a destination with rich arts and cultural heritage, inviting guests to reimagine traditional Hong Kong art forms across four themes – playful, poetic, vibrant and majestic – that nod to the dynamic nature of Asia’s World City.

In collaboration with The Plated Project and designed by artists Anila Agha, Tarini Sethi, Suket Dhir, Kalakaari Haath and Insane51, the art collection features a Chinese opera female warrior riding a majestic horse, Chinese motifs in a chic black and white print; a mahjong game scene in a fantasy world that blends modern and traditional; to neon-lit streets of Hong Kong. The specially commissioned and limited-edition ceramic art plates inspire wanderlust and the desire to explore arts, culture and heritage when travel is possible again. Guests in Hong Kong can purchase these plates from selected hotels participating in the Marriott Bonvoy program in Hong Kong starting June while stocks last.

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NEWS | Swiggy, Zomato shut operations in Hyderabad after executives fined

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The police’s post-10 am clampdown, on Saturday, brought food delivery across the twin cities to a grinding halt, leaving both service providers and residents flustered— market leaders Swiggy and Zomato decided to put brakes on their operations in Hyderabad

The police’s post-10 am clampdown, on Saturday, brought food delivery across the twin cities to a grinding halt, leaving both service providers and residents flustered.

So much so that market leaders Swiggy and Zomato decided to put brakes on their operations in Hyderabad, unless further clarification from authorities on the issue.

Incidentally, in the lockdown order issued earlier this month, the state government categorically mentioned that “e-commerce (delivery) of goods and merchandise including food, pharmaceutical, and medical equipment” will be exempted from curbs imposed post the 6 am to 10 am period.

Yet, on Saturday, scores of delivery executives complained of being stopped and fined by the police, while on duty.

“They not only seized my vehicle but also imposed a fine of Rs 1,000. They need to understand that we are out at this time to earn a living. I also showed them the orders I received on my phone and told them that the restaurants are also functioning because the government has not imposed any restrictions on essentials like food but to no avail. The motorcycles of at least 70 delivery executives, in Mehdipatnam alone, were seized,” said Syed Osman, a Zomato employee.

Some like D Prabhakar also complained of being beaten up by traffic cops. “I have been delivering food in the same route since the beginning of the lockdown and no one has stopped us. Today, they beat us up if we even questioned them. We are being punished even though we are operating within the law,” the Swiggy executive said.

Even cloud kitchens operating in the city weren’t spared. “We received information in the morning that we have to shut down all our outlets. When we asked why it was being done, even though the GO allows operation of our services, they said we have to shut down since they are not allowing flood delivery executives to pick up orders from restaurants,” said P Vasu, co-founder of Varalakshmi tiffins and Istah cloud kitchens in the city.

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