The Professional Housekeepers Association (PHA) & PHA YUVA organized the 6th Young Visionary Housekeepers National Convention and 8th Anniversary of PHA YUVA on 04th October 2025 at Clarks Exotica Convention Resort and Spa, Bengaluru. The event was witnessed by a record crowd of almost 350 participants, including YUVAs from 13 different Hotel Management colleges and stalwarts from Hotels, Healthcare sector, Facility Management, Aviation, and Faculty Members.
The theme of the Convention was ‘Entrepreneurship in Housekeeping’, intending to evolve the role of housekeeping beyond traditional boundaries, creating entrepreneurship opportunities for everyone. This convention reasserts that empowering youth will lay down the path of fostering creators of change. And by walking the path together in the event, Housekeeping stakeholders and PHA YUVA members pledged to transform aspirations into sustainable entrepreneurial pathways. This convention with the title ‘Empowering Together: Creating YUVA Entrepreneurial Pathways’ ensures that today’s youth will become tomorrow’s resilient leaders and innovators.
The convention commenced with a mindful meditation session by Dr. D. P. Sudhagar, Chief Convenor, and Head Strategy-PHA India, followed by the Entrepreneurship Promotion Sign Walk by the proud PHA YUVA & Leaders.
Introducing the event in their welcome note, emcee YUVA Jeevitha from M. S. Ramaiah University, and YUVA Karthik from Administrative Management College, Bengaluru, also presented a quick brief on PHA.
The convention commenced auspiciously with the lamp lighting ceremony led by Ms. Jayashree Nagaraj, Founder-President & Chairperson-PHA; Chief Guest Ms. Illa Prabhu, General Manager, Welcomhotel by ITC Hotels, Cathedral Road, Chennai; Guest of Honour Ms. Nilisha Ghuliani, VP, Clarks Exotica Convention Resort & Spa, Bengaluru; Lead Speaker Mr. Satish Kumar, Vice President, Ceres Hotels Pvt. Ltd; Star Collaborator Mr. Kiran Rao, President, Pepper Mint Robotics.
Proceeding further, a soulful invocation prayer w beautifully rendered by YUVA Bhagyashree from Acharya Institute of Management Studies (AIMS), Bengaluru.
Following the prayer, the audience was treated to a vibrant welcome dance performance by YUVA Adhidev J. & YUVA Bhavana from AIMS Bengaluru.
In her inaugural address, Ms. Jayashree Nagaraj extended a warm welcome to the dignitaries: Ms. Illa Prabhu, the esteemed Chief Guest; Ms. Nilisha Ghuliani, the Guest of Honour; and Mr. Satish Kumar, the Lead Speaker. Ms. Nagaraj specifically acknowledged Mrs. Darshan J. Singh for gracing the event with her presence, thereby making it truly memorable. She expressed sincere gratitude to Mr. Kiran Rao for his steadfast and unconditional support to the Professional Housekeepers Association. Furthermore, special appreciation was conveyed to Dr. Indrajit Chaudhary, Director, School of Hospitality and Tourism, AIMS Institute, Bengaluru, for his unwavering commitment to the association. Finally, a cordial welcome was extended to all other esteemed guests, collaborators, PHA life members, YUVA mentors, and PHA YUVA member participants attending the convention.
The event continued with the PHA YUVA experience-sharing session, which was introduced by Ms. Smitha Mohan, Assistant Professor & Visiting faculty, BGS Institute of Hotel Management, and AIMS Institute, Bengaluru.
The event continued with the formal YUVA Investiture Ceremony, where the newly elected members of the PHA YUVA Board were officially inducted, and the badges were presented by Ms. Illa Prabhu & Ms. Jayashree Nagaraj. Ms. Sandhya Anilkumar, Assistant Professor & HOD Housekeeping at MSRUAS and Chief Mentor of PHA YUVA-India conducted the ceremony read out the Oath and the YUVA Board members repeated after her and pledged to dutifully complete all the tasks that are required to be performed for the advancement of the YUVA community.
In her opening remarks, our Guest of Honor, Ms. Nilisha Ghuliani, VP, Clarks Exotica Convention Resort & Spa, highlighted entrepreneurship as a disciplined execution of a crazy idea into a profitable, reliable solution that fundamentally and positively transforms the life of its consumers. She also identified Housekeeping as an entrepreneurial endeavor defined by the creative application of dedication, focus, and a relentless pursuit of excellence in every task.
In her presentation on topic ‘Career Ownership’, Chief Guest, Ms. Illa Prabhu, General Manager, Welcomhotel by ITC Hotels, suggested that YUVA needs to be sharp, authentic, and focused.
The Lead Speaker of the event Mr. Satish Kumar, Vice President, Ceres Hotels Pvt. Ltd. shared his experiences and highlighted his journey from ‘broom to board room’. During his discussion on the successful entrepreneurial journey, Mr. Satish emphasized a core philosophy: success is rooted in a foundation of agility and resilience. This requires continuous learning to hone fundamental skills, a never-give-up attitude driven by a genuine passion for the work, and the essential commitment to trust your team while readily embracing challenges.
In his presentation, Mr. Kiran Rao, President, Peppermint Robotics elaborated on his journey from brooms to boots. Mr. Rao identified two principal obstacles to achieving enterprise success, first the ongoing difficulty of securing trained manpower and second, the challenge presented by significant budgetary constraints.
In her address on ‘How to lead a happy professional and personal life’, Indian Hotel Industry legend Ms. Darshan J. Singh shared her insights and experience. She emphasized the importance of building robust personal and professional networks, maintaining a crucial work-life balance, dedicating time to family and friends, ensuring sufficient personal time "me time", and, fundamentally, striving to live without regrets.
Following the ceremony, Dr. D. P. Sudhagar moderated the session, which brought together esteemed leaders from the housekeeping industry to present their collective vision and share experiences and insightful views that inspired the PHA YUVA members. This high-impact session focused on the pre-identified theme, 'Housekeeping for ALL', aiming to inspire members to innovate and contribute to the creation of a new-age housekeeping business. Esteemed speakers for the session were Ms. Indrani Sanyal, HOD- Housekeeping, Woodlands Hospital, PHA- East Coordinator; Dr. Madhu Chandhok, Founding Partner, PIP 2020, Hon. Advisor- PHA North; Ms. Bindu K.C, CHK, Abad Hotels and Resorts Pvt Ltd, VP Operations- PHA Kerala Chapter; Ms. Bharti Singh Kalappa, Head Facilities, Noida International Airport, Founder Member & Vice President Operations, PHA-NCR Chapter; Ms. Babita Butola, Executive Housekeeper, Grand Mercure Bengaluru, Gopalan Mall, VP-Operations, PHA- Karnataka Chapter; Mr. Shivakumar V, AGM- Housekeeping, Prestige Property Management and Services, General Secretary-PHA; Ms.CR Nagamani, Executive Housekeeper, Royal Orchid, Airport Road, Bengaluru; Ms. Usha Ramalingam, Hospitality Consultant, PHA- Tamil Nadu Co-ordinator; & Ms. Subhadra, Proprietor, Sai Housekeeping Services.
The event featured individual presentations by experts discussing the topic 'Best Practices in Hospitality Entrepreneurship Education in India.' The star academician for this discussion were Dr. Indrajit Chaudhury, Director, School of Hospitality and Tourism, AIMS Institute, Bengaluru; Ms. Nirupama Patra, HOD-IHM Shri Shakti, VP-L&D, PHA Telangana Chapter; Ms. Sandhya Anilkumar, Chief Mentor, PHA YUVA & Assistant Professor, HOD-Housekeeping, MSRUAS, Bengaluru; Mr. Eabin Mathew, Principal, BGS Institute of Hotel Management, Bengaluru; Dr. Jaykumar, Chairperson & Professor, PES University, Bengaluru; & Mr. Sheri Kurian, Principal, St. Joseph's Institute of Hotel Management & Catering Technology, Palai; & Ms. Naina Paul, Associate Professor, Naipunnya Institute of Hotel Management, Kerela. The discussion highlighted various successful practices implemented by the respective organizations. The presenters collectively stressed the critical need to shift from traditional classroom models to experiential learning. This transition must involve integrating mandatory industry mentorship and immersion programs. Furthermore, they emphasized that the curriculum must be redesigned to focus on digital literacy, sustainable business models, and service design thinking to effectively cultivate job creators rather than mere job seekers.
A business inspiration session, themed ‘One Minute Small Story with Big Impact,’ was presented by all the representatives of Raenco, Carewell, British Clean, Care Clean, Peppermint Robotics, and Trident. During their sessions, the collaborating companies not only highlighted their individual products' Unique Selling Propositions (USPs) but also announced the winners of their respective online promotional campaigns. A key consensus among the presenters was the crucial need to adopt modern technology in conjunction with traditional methods, all while adhering to sustainable practices and relying on a skilled and certified workforce.
In her presentation Ms. Vanishree Koul, Founder and Managing Director of E-VANIH, clearly outlined the essential stages and processes from ‘Vision to Venture’. She highlighted that the startup journey begins with a clear vision and requires a structured approach to turn it into a profitable venture. Specifically, Ms. Koul stressed the importance of first identifying core strategies that will guide the business. Following this foundational step, she emphasized the critical need for managing finances effectively to ensure sustainability. The next crucial phase involves exploring robust strategies for marketing and sales to reach customers and generate revenue. Finally, she concluded that the success of any startup hinges on the effective execution of the work plan, which translates the strategies into actionable results.
The proceedings of the convention continued with the conferring of Awards for different competitions organized by the PHA. The winner for ‘New Age Housekeeping Ideation Challenge’ was given to YUVA Safaan Shoukath Hussain Shaikh, from IIHM, Bengaluru; for ‘Housekeeping Entrepreneurs -Entrepreneurship Qualities Reporting’ competition, it was a tie between YUVA Devanand S. Anish from IHM Pusa, Delhi and YUVA Pratiksha from Sea College Bengaluru; and winner for the ‘Housekeeping Business Success Mantra Revelation’ competition was YUVA Nalla Bipinteja, IHM, Hyderabad.
The BEST PHA YUVA MENTOR awards celebrated five outstanding mentors for their specific areas of expertise. Recognition for leading the operational aspects went to Ms. Smitha Mohan, who was named 'Operations facilitator for PHA YUVA'. Ms. Sandhya Anilkumar, the Chief Mentor of PHA YUVA-India, was honoured with the award for 'PHA YUVA Standards and Mentoring'. Dr. Jitendra Das was acknowledged as the 'Community Developer of PHA YUVA' for his work at the Institute of Hotel Management, Chennai. The 'Credible Supporter of PHA YUVA' award was presented to Ms. Nirupama Patra. Rounding out the recognitions, Mr. Sujith Bharadwaj R. from BGS Institute of Hotel Management, Bengaluru, was recognized as the 'Rising Mentor of PHA YUVA’.
At the 6th Young Visionary Housekeepers’ National Convention & 8th PHA YUVA Anniversary, the Champions Trophy was bagged by IIHM, Bengaluru. However, the ultimate honor, the Overall Champion of Champions Trophy, was awarded to IHM, Hyderabad.
Cultural Extravaganza was presented by PHA YUVA members from IIHM, Bengaluru; South East Asian Group of Institutions, Bengaluru; M. S. Ramaiah University of Applied Sciences; IHM, Chennai; Administrative Management College, Bengaluru; BGS Institute of Hotel Management, Bengaluru; Garden City University, Bengaluru; Acharya Institute of Management and Science, Bangalore; Army Institute of Hotel Management & Naipunnya Institute of Hotel Management, Kerela.
All participants grooved to the PHA anthem presented by Mr. R. S. Ganesh Narayan and concluding the convention, Dr. Thomas Mathew, HOD-Housekeeping, Army Institute of Hotel Management & Catering Technology, & PHA Executive Vice President-L&D proposed the vote of thanks. The convention ended with the national anthem.
PHA family participating in 6th YOUNG VISIONARY HOUSEKEEPERS’ NATIONAL CONVENTION & 8th PHA YUVA ANNIVERSARY
Lamp Lighting ceremony
Oath-taking ceremony by the newly elected members of the PHA YUVA Board, Karnataka chapter
Veteran Speaker Mrs. Darshan J. Singh
PHA Champions Runner-up trophy was bagged by IIHM, Bengaluru
Overall PHA Champions trophy bagged by IHM, Hyderabad
PHA family attending the 6th Young Visionary Housekeepers’ National Convention
Delegates attending the 6th Young Visionary Housekeepers’ National Convention