Mercure Lucknow Gomti Nagar Appoints Ajay Subhash Sharma as Housekeeping Manager

Lucknow, July 2026: Mercure Lucknow Gomti Nagar has announced the appointment of Ajay Subhash Sharma as Housekeeping Manager, effective 1st July 2026. With over 14 years of experience in hotel operations and housekeeping, Ajay brings extensive expertise in maintaining high standards of cleanliness, hygiene, guest comfort, and operational efficiency.

In his new role, Ajay will be responsible for overseeing the hotel's housekeeping operations, including guest rooms, public areas, back-of-house areas, linen and laundry operations, inventory management, team supervision, and quality control. He will focus on ensuring consistent cleanliness and presentation standards while supporting the hotel's commitment to delivering a comfortable and seamless guest experience.

Prior to joining Mercure Lucknow Gomti Nagar, he served as Housekeeping Manager at Renaissance Ahmedabad Hotel, where he managed a team of 33 associates and oversaw daily operations, quality control, manpower planning, guest satisfaction, inventory management, budgeting, cost control, and departmental financial performance. Throughout his career, he has worked with leading hotel brands like Ibis Chennai City Centre, Novotel & ibis Bengaluru, Courtyard by Marriott Amritsar, and Hyatt Regency Lucknow.

"We are pleased to welcome Ajay to the team. His extensive experience in housekeeping operations, team leadership, and quality management across leading hospitality brands will be a valuable addition to our hotel. His familiarity with the Lucknow market, combined with his strong operational expertise, will contribute significantly to maintaining high standards of cleanliness, comfort, and service excellence for our guests," said Amit Kapoor, General Manager, Mercure Lucknow Gomti Nagar.

Novotel Pune Strengthens Leadership Team with Two Key Appointments

Pune, July: Every memorable hotel experience begins with dedicated people behind the scenes. Strengthening two key functions that directly shape guest satisfaction and employee growth, Novotel Pune has appointed Riddhi Dhotre as Housekeeping Manager and Neha Pant as Learning & Development Manager. The two seasoned hospitality professionals bring with them a wealth of industry experience that will further strengthen the hotel's commitment to delivering exceptional guest experiences while fostering a high-performing workplace.

Joining as Housekeeping Manager, Riddhi Dhotre brings over nine plus years of experience in the hospitality industry, having worked with renowned brands including Ibis Pune, Novotel Pune, Marriott Jaipur, Conrad Pune and JW Marriott Pune. Having built her career across various housekeeping roles, she has developed expertise in quality assurance, team leadership, guest relations, inventory management and operational efficiency. Her experience in maintaining high service standards and mentoring teams will play a vital role in enhancing the hotel's housekeeping operations.

As Learning & Development Manager, Neha Pant brings over fifteen plus years of experience across hospitality and education. Her career includes leadership roles with Accor, InterContinental Hotels Group (IHG) and IIHM Pune, where she successfully led learning initiatives, employee engagement programmes and talent development strategies. Recognised as the Learning & Development Person of the Year at the Accor South Asia Hotel Awards 2024 and Unsung Hero of the Year at the Hotelier India Awards 2024, Neha has consistently demonstrated her ability to build learning cultures that empower employees and strengthen organisational performance.

Welcoming the new appointments, Anant Leekha, General Manager, Novotel Pune, said, "At Novotel Pune, we believe that our success is driven by the strength of our people. Riddhi's operational expertise and Neha's passion for learning and development make them valuable additions to our leadership team. Their diverse experience and fresh perspectives will help us further enhance service standards, empower our associates, and deliver memorable experiences for every guest who walks through our doors." 

These appointments reflect Novotel Pune's continued focus on nurturing talent, strengthening operational capabilities and delivering elevated hospitality experiences. With experienced leaders joining key functions, the hotel remains committed to creating memorable stays for guests while fostering a culture of excellence for its associates. 

Raju Biswas Appointed as Housekeeping Manager at Hyatt Centric Ballygunge Kolkata

Kolkata, India: Hyatt Centric Ballygunge Kolkata is pleased to announce the appointment of Raju Biswas as Housekeeping Manager, recognizing his extensive expertise in housekeeping operations and his dedication to maintaining the highest standards of cleanliness, service, and operational efficiency.

With a distinguished career spanning over 17 years, Raju brings a strong background in team leadership, pre-opening setups, and guest-centric service across some of the country’s most renowned hospitality brands. His meticulous approach to detail, calm professionalism, and commitment to operational excellence have consistently elevated guest experiences in the properties he has served.

In his role at Hyatt Centric Ballygunge Kolkata, Raju will oversee all housekeeping operations, ensuring smooth day-to-day functioning, maintaining hygiene and safety protocols, and upholding brand standards across the hotel. His leadership will play a key role in enhancing both back-of-house efficiency and front-of-house presentation, contributing meaningfully to overall guest satisfaction.

Outside the workplace, Raju finds joy in cooking and gardening—hobbies that reflect his nurturing nature, creativity, and love for detail. His grounded personality and hands-on approach make him a valuable addition to the Hyatt Centric Ballygunge Kolkata leadership team.

Sudip Ghorai Appointed as Housekeeping Manager at Courtyard by Marriott Mahabaleshwar

Mahabaleshwar, January 2025: Courtyard by Marriott Mahabaleshwar proudly announces the appointment of Sudip Ghorai as Housekeeping Manager. With over 12 years of extensive experience in the hospitality industry across India, the UAE, and Bahrain, Sudip is set to bring his expertise in operational excellence, guest experiences and commitment to cleanliness.

Sudip’s professional journey is marked by leadership roles in globally acclaimed hospitality brands such as Marriott, Sarovar Hotels, Ramee Group, and Della Resorts. His impressive portfolio includes managing housekeeping operations for luxury hotels and resorts, overseeing pre-opening and renovation projects, and ensuring seamless guest experiences. With a focus on maintaining the highest standards of cleanliness and hygiene, he has earned accolades for his ability to enhance operational efficiency while upholding brand standards.

Sudip’s academic credentials further strengthen his expertise with a Bachelor’s degree in Hotel Management & Catering Technology from Guru Nanak Institute of Hotel Management, Kolkata, and an International Diploma in Tourism & Hospitality from Highfield, Dubai. Additionally, he is certified by the American Institute of Professional Studies, Dubai, and has received training in leadership and safety from prestigious organizations such as the American Hotel & Lodging Educational Institute (AHLEI) and the World Health Organization (WHO).

Commenting on his appointment, Sudip Ghorai exclaimed, “It is an honour to join Courtyard by Marriott Mahabaleshwar. I am excited to work with a talented team and bring my experience to elevate the guest experience further. My focus will be on maintaining impeccable housekeeping standards and creating a welcoming environment that reflects the brand’s commitment to excellence.”

In his new role, Sudip will oversee the housekeeping operations of the 88-room luxury resort, ensuring that every guest enjoys a clean, hygienic, and inviting stay. He will also focus on staff training, cost control, and implementing best practices to enhance productivity and efficiency.