ITC Windsor appoints Arnold Lobo as Learning and Development Manager

Lobo brings over a decade of experience with ITC Hotels to lead talent development, leadership capability and employee engagement initiatives.

ITC Windsor announces the appointment of Arnold Lobo as its Learning and Development Manager, reinforcing the hotel’s commitment to nurturing talent, fostering a culture of continuous learning, and building future-ready teams.

Professional experience

With over a decade of experience with ITC Hotels, Arnold brings a strong blend of operational expertise and learning leadership to his new role. Beginning his hospitality journey in Housekeeping Operations, he developed extensive experience in quality management, service excellence, and people leadership before transitioning into Learning and Development, driven by his passion for empowering associates and enhancing organizational capability.

Career journey

Arnold successfully completed the Career Enhancement Program in Learning and Development at the ITC Hospitality Management Institute (ITC HMI). Over the years, he has contributed to learning and capability-building initiatives across renowned ITC Hotels, including ITC Maratha, ITC Mughal, ITC Gardenia, and ITC Kakatiya.

His expertise spans training needs analysis, behavioural and functional learning interventions, leadership development, employee engagement, and supporting the successful pre-opening of multiple hotels.

Role and responsibilities

In his new role, Arnold will spearhead Learning and Development initiatives at ITC Windsor, focusing on talent development, leadership capability, employee engagement, and cultivating a high-performance learning culture that supports both associate growth and exceptional guest experiences.

Lobo’s perspective

Speaking on his appointment, Arnold said, “I am delighted to join ITC Windsor and contribute to creating meaningful learning experiences that empower our associates to realise their full potential. I firmly believe that true success begins with investing in people. When individuals are inspired to learn, grow and lead with confidence, exceptional guest experiences naturally follow.”

General manager’s perspective

Welcoming him to the team, Sabrina Dey, General Manager, ITC Windsor, said, “We are delighted to welcome Arnold to ITC Windsor. His strong operational foundation, passion for developing people, and extensive experience in learning and capability building make him a valuable addition to our leadership team. We are confident that his expertise will further strengthen our learning culture and contribute significantly to the growth and success of our associates.”.

Novotel Pune Strengthens Leadership Team with Two Key Appointments

Pune, July: Every memorable hotel experience begins with dedicated people behind the scenes. Strengthening two key functions that directly shape guest satisfaction and employee growth, Novotel Pune has appointed Riddhi Dhotre as Housekeeping Manager and Neha Pant as Learning & Development Manager. The two seasoned hospitality professionals bring with them a wealth of industry experience that will further strengthen the hotel's commitment to delivering exceptional guest experiences while fostering a high-performing workplace.

Joining as Housekeeping Manager, Riddhi Dhotre brings over nine plus years of experience in the hospitality industry, having worked with renowned brands including Ibis Pune, Novotel Pune, Marriott Jaipur, Conrad Pune and JW Marriott Pune. Having built her career across various housekeeping roles, she has developed expertise in quality assurance, team leadership, guest relations, inventory management and operational efficiency. Her experience in maintaining high service standards and mentoring teams will play a vital role in enhancing the hotel's housekeeping operations.

As Learning & Development Manager, Neha Pant brings over fifteen plus years of experience across hospitality and education. Her career includes leadership roles with Accor, InterContinental Hotels Group (IHG) and IIHM Pune, where she successfully led learning initiatives, employee engagement programmes and talent development strategies. Recognised as the Learning & Development Person of the Year at the Accor South Asia Hotel Awards 2024 and Unsung Hero of the Year at the Hotelier India Awards 2024, Neha has consistently demonstrated her ability to build learning cultures that empower employees and strengthen organisational performance.

Welcoming the new appointments, Anant Leekha, General Manager, Novotel Pune, said, "At Novotel Pune, we believe that our success is driven by the strength of our people. Riddhi's operational expertise and Neha's passion for learning and development make them valuable additions to our leadership team. Their diverse experience and fresh perspectives will help us further enhance service standards, empower our associates, and deliver memorable experiences for every guest who walks through our doors." 

These appointments reflect Novotel Pune's continued focus on nurturing talent, strengthening operational capabilities and delivering elevated hospitality experiences. With experienced leaders joining key functions, the hotel remains committed to creating memorable stays for guests while fostering a culture of excellence for its associates. 

Grand Hyatt Mumbai appoints Prasad Prabhu as Learning and Development Manager

With over 18 years of experience, Prasad to drive a culture of continuous learning, leadership, and colleague growth at the iconic luxury hotel.

Grand Hyatt Mumbai has announced the appointment of Prasad Prabhu as Learning and Development Manager. With over 18 years of diverse experience across leading global hospitality brands, Prasad brings proven expertise in talent development, leadership capability building, service culture enhancement, and colleague engagement.

In his new role, Prasad will be responsible for driving the hotel’s learning and development strategy with a focus on strengthening leadership development, embedding Hyatt’s values through a culture of continuous learning, enhancing colleague engagement, and aligning training initiatives with operational and business goals.

An alumnus of the Welingkar Institute of Management, Mumbai, Institute of Hotel Management, Goa, and Institute of Hotel Management, Mumbai, Prasad has built his career across several prestigious luxury brands including The Indian Hotels Company Limited (Taj Hotels), InterContinental Hotels Group (IHG), The Leela Kempinski, The Zuri Hospitality Group, and Hyatt Hotels Corporation.

Most recently, Prasad served as Learning Manager at Grand Hyatt Goa, where he not only led property-level L&D but also contributed as an ASPAC Master Trainer for Hyatt Hotels Corporation, designing and facilitating impactful leadership and trainer capability workshops across the Asia Pacific region.

“I am delighted to join Grand Hyatt Mumbai and continue my Hyatt journey. I believe that when colleagues feel respected, supported, and motivated to grow, they naturally deliver better guest experiences. My vision is to build a workplace where learning is not just a function, but a culture,” said Prasad Prabhu

Novotel Mumbai International Airport Appoints Ms. Srishti Gulia as Learning and Development Manager

Mumbai | Mumbai 2025: Novotel Mumbai International Airport is pleased to announce the appointment of Ms. Srishti Gulia as the Learning and Development Manager. In her new role, Srishti will spearhead learning initiatives, enhance team capabilities, and drive talent development strategies, reinforcing the hotel's commitment to excellence in hospitality. Srishti brings with her a wealth of experience in luxury and upscale hospitality as over the years, she has worked with prestigious international brands, further refining her expertise in training and development. Having been an integral part of the Accor family for nearly eight years, Srishti has been instrumental in leading impactful learning programs and aligning training strategies with organizational objectives. Her innovative approach, combined with a passion for people development, has earned her a reputation as a dynamic leader in the industry.

“We are thrilled to welcome Srishti to Novotel Mumbai International Airport. Her extensive experience and dedication to fostering talent make her the perfect fit for this role. We are confident that her leadership will elevate our training initiatives and further strengthen our team’s professional growth,” said Rachita Sood, General Manager at Novotel Mumbai

 International Airport. Srishti’s focus will be on creating engaging learning experiences, driving employee skill development, and fostering a culture of continuous growth. Her appointment reflects Novotel Mumbai International Airport’s ongoing commitment to investing in its people and maintaining the highest standards of hospitality excellence. Please join us in extending a warm welcome to Ms. Srishti Gulia as she embarks on this exciting journey with us.

About Novotel Mumbai International Airport 

Novotel Mumbai International Airport offers the perfect balance of comfort, convenience, and  contemporary elegance. Located near Chhatrapati Shivaji Maharaj International Airport, the hotel  features 268 thoughtfully designed guest rooms and suites, blending modern technology with  personalized service to cater to both business and leisure travelers. 

Novotel Guwahati GS Road strengthens its leadership team

Arnab Nath has been promoted to T&C Manager & Ashok Tripathy has been appointed as Chief Engineer at Novotel Guwahati GS Road

Arnab joined as Assistant Manager in Talent & Culture in 2018 and has been an integral part of the talent & Culture team since 2018. He has a total of 11 years of experience. Prior to Novotel Guwahati, he had worked with Lemon Tree Hotels, ITC welcome group & Radisson Blu. Arnab hails from Assam. He had completed his MBA in Human Resources from Panjab Technical University. As employee retention has become a challenge in Hospitality Industry, Arnab’s priority is to create a sustainable environment to retain employees. Guwahati is an emerging market for Hospitality Industry and Arnab is looking forward to connecting employee well-being with career growth for this market.

Ashok started his career in the Hospitality industry at Radisson White Sand Beach Resort in 2007. He worked with City Max hotel in Dubai, Phoenix Park Inn Resort Goa, Radisson Blu Nagpur, and Mayfair Bhubaneswar before joining Radisson Blu Guwahati in 2015. He had Joined there as an Asst. Manager- Engineering and later promoted as Chief Engineer in 2020. Ashok was born & brought up in Odisha and is currently settled in Guwahati with his family. Having a total of 17 years of experience and maximum tenure with different properties of Radisson, he is looking forward to working & grow in Accor. He has already started working on various sustainable related initiatives like less carbon emission, usage of recycled water, less usage of Electricity.

“Ashok needs to work on various sustainable initiatives as per Accor’s guidelines. Roles of chief engineer  & T&C Manager are critical ones. We are hoping that Arnab will be able to create a positive impact on the team & will bring various wellbeing initiatives for our employees and we wish both of them the best for their respective new roles” - GM, Mr. Nitin Pathak.