The Peerless Inn Kolkata welcomes Biswa Ranjan Mohapatra as their new General Manager.

Biswa Ranjan's primary responsibilities will involve spearheading the entire operations, upholding high-quality standards, improving efficiency, and ensuring utmost guest satisfaction.

The Peerless Inn Kolkata, one of the most iconic hotels in Peerless Hotels Ltd portfolio & an icon of hospitality in East India, has announced the appointment of Biswa Ranjan Mohapatra as its General Manager. Biswa Ranjan will be responsible for spearheading the entire operations, upholding high-quality standards, improving efficiency, and ensuring utmost guest satisfaction.

Commenting on his appointment Kuldeep Bhartee CEO Peerless Hotels Ltd said that in the current stage of transformation of the brand Biswa Ranjan will be actively involved assisting him in overall areas of operations of the Kolkata hotel. His primary responsibilities will involve supervising the hotel operations, upholding high-quality standards, improving efficiency, leading the renovation of the hotel and ensuring super delight pertaining to guest satisfaction. Biswa started his career in 2006 with Grand Hyatt Mumbai and has gained valuable experience working at renowned establishments such as Hyatt Regency Kolkata, Accor Hotels Chennai & Bengaluru & Radisson Blu Nashik. He is known for his analytical and problem-solving approach, & guest centric innovative approach and people focus.

Umapathy Amirtham Takes Charge as General Manager - Operations at O by Tamara Coimbatore, the Newest Addition to the Prestigious O by Tamara Brand

National, November 2023: O by Tamara, a distinguished name synonymous with Outstanding Hospitality, is delighted to announce the appointment of Umapathy Amirtham as the General Manager of operations for the recently launched O by Tamara Coimbatore. Bringing an impressive 27 years of hospitality expertise, Amirtham adds significant value to this pivotal role within the Tamara Leisure Experiences brand.

With a distinguished career history, Umapathy Amirtham has occupied key positions in prestigious hospitality establishments, including The Leela, Hyatt International, and ITC Brands. His most recent position was as Hotel Manager at The Leela Gandhinagar, where he spearheaded operations with a focus on enhancing guest experiences, refining feedback processes, and overseeing rooms, food, and beverage services. Notably, he played a crucial role in managing extensive convention and banquet facilities, particularly for upscale conferences and weddings.

A seasoned professional, Umapathy has consistently demonstrated his dedication to implementing and upholding brand standards across diverse departments. His instrumental contributions have led to outstanding guest experiences, showcasing a keen understanding of the distinctive needs of travellers.

Shruti Shibulal, CEO and director at Tamara Leisure Experiences, expressed enthusiasm about the appointment, stating, "We are delighted to welcome Umapathy to our team. His wealth of experience and passion perfectly aligns with our commitment to delivering outstanding hospitality and service from the heart to our guests. We anticipate achieving new milestones together."

Beyond his professional endeavours, Umapathy Amirtham harbours a passion for photography and travel to exotic destinations, reflecting his commitment to exploration and enriching guest experiences.

About Tamara Leisure Experiences:

Tamara Leisure Experiences is a leading hospitality brand based in India, currently operating The Tamara Coorg, a luxury resort nestled within an expansive coffee plantation in Coorg, The Tamara Kodai, a luxury heritage resort in the hills of Kodaikanal, Amal Tamara, a NABH certified Ayurveda Hospital in Alappuzha, Kerala, and O by Tamara, business hotels in the lively cities of Trivandrum and Coimbatore. The group also operates Lilac, a chain of mid-segment hotels in the heart of South Bangalore. Additionally, the group owns 4 business hotels in Germany.

Responsible and Memorable Hospitality is the core ethos of Tamara Leisure Experiences, making the organisation an industry leader in the shift towards holistically sustainable hospitality.


Atmosphere Core Announces Strategic Management Moves & Hires

Caption: Rikard Nilsson (VP – Culinary), Philippe Claverotte (Special Task Force), Mei P Pun (GM - VARU By Atmosphere), Ram Bhoyroo (GM - Atmosphere Kanifushi), Lisa Gerosa (GM at OBLU SELECT Sangeli), Christopher Baker (GM - OBLU SELECT Lobigili & OBLU XPERIENCE Ailafushi)

The Maldives, November 2023 – Atmosphere Core, a dynamic hospitality company, announces key new hires and redeployments within its team of General Managers for a strategic leadership shuffle that took place this year. These movements come as a part of the company’s overall business strategy as well as an ongoing commitment to nurturing and developing leadership talent. 

Rikard Nilsson, a Swedish national, was appointed as the Vice President for Culinary at Atmosphere Core in August 2023. He is responsible for the company’s culinary strategy across three brands and eight resorts. Rikard is an award-winning, progressive culinary professional with over 35 years of experience in establishments, including world-class restaurants, culinary advisory boards, competitions, and culinary consulting.

Christopher Baker joined Atmosphere Core as the General Manager of OBLU SELECT Lobigili & OBLU XPERIENCE Ailafushi in August 2023, bringing with him over 25 years of international experience. An in-depth knowledge of all business activity phases, along with a proven expertise in maintaining the highest performance standards ensure Christopher brings alive the COLOURS OF OBLU brand experiences at both resorts. 

Four key internal movements have also been implemented this year at Atmosphere Core:

Philippe Claverotte is now an integral part of a Special Task Force overseeing upcoming projects. He moved to this tactical corporate role after serving as the Vice President and general Manager of VARU By Atmosphere. Philippe philosophizes that for hoteliers, giving does not only precede receiving; it is the reason for it is in giving that we receive. Under his sharp leadership, VARU By Atmosphere has received multiple accolades, including the Maldives’ leading resorts at the World Travel Awards (WTA) 2023.

Mei P Pun, hailing from Malaysia, took over the baton from Philippe Claverotte, joining as the General Manager of VARU By Atmosphere. She has 20 years of international experience, and previously served as the GM of Atmosphere Kanifushi. Under her stewardship Atmosphere Kanifushi won multiple accolades including Maldives' Leading Family Resort at WTA 2023. Passionate about nature and conservation, Mei feels fortunate to spend her days surrounded by sand and sea. She is an empathic leader who believes that Happy Colleagues always leads to Happy Guests and defines success as bringing out the best in her team.

Ram Bhoyroo switches brands, taking over as the General Manager of Atmosphere Kanifushi. Prior to this, he served as the General Manager of OBLU SELECT Lobigili & OBLU XPERIENCE Ailafushi. A passionate leader hailing from Mauritius, Ram brings years of successful international experience and believes that extending gracious hospitality is the highest form of service. During his tenure, OBLU SELECT Lobigili was recognised as the Number 1 new resort in the world by Trip Advisor Travelers Choice Award 2023.


Lisa Gerosa assumed the mantle of General Manager at OBLU SELECT Sangeli moving from OBLU NATURE Helengeli, as a part of the initiative to develop internal talent. Hailing from Italy, Lisa has more than 20 years of experience in the hospitality industry and for the last 9 years she has held managerial positions with leading companies across the globe, sharpening business analysis, budgeting, and operations management expertise. This puts her in a strong position to deliver on financial objectives along with exceptional guest experiences. 

Ashwin Handa, the Senior Vice President of Operations at Atmosphere Core says, “Honing on our culture of cultivating internal talent, we have over this year strategically redeployed our general managers across resorts, aiming to develop operational expertise by immersing senior management in new challenges and new brands. In addition, we have also brought in key talent. These changes align with our overarching vision to fortify the team, supporting our expansion plans, achieving business goals, and upholding an impeccable service standard.



Jaisalmer Marriott Resort & Spa Appoints Shiv Bose as General Manager

Mumbai, India, November 2023 - Jaisalmer Marriott Resort & Spa is proud to announce the appointment of Shiv Bose as its new General Manager. With over two decades of experience in the hospitality industry, Shiv brings a wealth of knowledge and expertise to his new role.

His journey in hospitality started as a bell desk associate at the famed JW Marriott Juhu, Mumbai in the year 2002. Serving multiple roles in Marriott for over a decade, his experiences and learnings became the bedrock of his hospitality career.

He has served multiple General Manager roles in the past, namely Le Meridien Nagpur, Courtyard by Marriott Hebbal, Bengaluru, Sheraton Grand Chennai Resort and Spa &

Double Tree by Hilton Panjim, Goa. In his last assignment, his resort was awarded for excellent work in promoting diversity and workplace conditions for team members and was bestowed with the Award of Excellence for the APEC region.

In his new role, Shiv will be responsible for managing the daily operations of the resort, ensuring the highest levels of guest satisfaction, and creating memorable experiences for all guests. His endeavor is to position the resort in the luxury space and capitalize on the wedding segment.

This experiential resort has 137 spacious rooms including suites, 50,000 square feet of overall banquet space, a spa, open spaces for relaxation, Indoor games, a dedicated kid’s area, multiple dining options, and a stunning outdoor pool. With its exceptional amenities and prime location, Jaisalmer Marriott Resort & Spa is the perfect destination where work and pleasure blend seamlessly to make your stay truly memorable.

Amit Kumar Appointed Area Manager (Welcomhotels-North)  and General Manager, Welcomhotel Sheraton New Delhi 

Amit Kumar returns to the national capital as Area Manager (Welcomhotels-North) & General Manager, Welcomhotel Sheraton, New Delhi. He moves from ITC Grand Goa where he helmed the premier leisure destination property and created an array of guest friendly concepts that attracted new travellers while ensuring the loyal guests kept coming back. Already a strong driver of initiatives that strengthen guest satisfaction, Amit shall heighten focus on customer acquisition through unique experiences and endeavors. The strong North footprint covers Welcomhotels at Manali, Corbett, Katra, Chail, Shimla, Amritsar, Pahalgam, Mussoorie, Chandigarh and both Welcomhotel Dwarka and Sheraton in New Delhi along with other upcoming hotels in the Northern region.

An alumnus Institute of Hotel Management, Catering & Nutrition, Ahmedabad, Amit has a passion for curating experiences, local and hyperlocal that translate into customer delight.  Amit strongly believes in collaboration and seeks to further solidify the growth of brand Welcomhotel by ITC Hotels thereby offering many more destinations to travellers under the Welcomhotel umbrella

Having served for more than two decades with renowned hospitality brands like Taj Hotels, The Leela, The Lalit, Hilton Worldwide, Starwood (now Marriott) at various positions, Amit Kumar had a memorable stint as General Manager at Welcomhotel The Savoy, Mussoorie, ITC Windsor, Bengaluru and ITC Grand Central, Mumbai. Whilst upholding the benchmark service standards that ITC Hotels are known for, in this new role Amit will ensure that the curated immersive experiences that enrich both business and leisure journeys, for brand Welcomhotel. 

Ramee Group of Hotels Appoints Mr Parameshwaran M as the General Manager of Ramee Resort Attibele, Bengaluru

October 2023, Mumbai: Ramee Group of Hotels is delighted to announce the appointment of Mr. Parameshwaran M as the new General Manager of Ramee Resort Attibele, Bengaluru. Mr. Parameshwaran brings a wealth of experience and a proven track record in the hospitality industry, making him the ideal candidate to lead the hotel into its next chapter of growth and excellence.

In his new role as General Manager, Mr. Parameshwaran will oversee all aspects of the hotel's operations, including guest services, staff management, and strategic planning. His leadership will be instrumental in revamping and enhancing the hotel's reputation for exceptional service and guest satisfaction.

Mr. Parameshwaran has a distinguished career in the hospitality sector, with over 30 years of experience in the hospitality industry at renowned hotels, restaurants and resorts. He is known for his commitment to delivering unparalleled guest experiences, driving operational efficiency, leading the team to providing outstanding service and fostering a culture of excellence among his teams.

"We are thrilled to welcome Mr. Parameshwaran M to the Ramee family," said Mr. Rajit V Shetty,  Managing Director, Ramee Group of Hotels. "His extensive experience and passion for the industry make him the perfect choice to lead our dedicated team and deliver exceptional experiences to our guests."

 

Mr. Parameshwaran expressed his excitement about joining Ramee Resort Attibele, Bengaluru, "I am honoured to be a part of Ramee Group of Hotel's esteemed legacy. It's an exciting time to be in the hospitality industry, and I am committed to upholding the hotel's reputation for world-class service while exploring new opportunities for growth and innovation. The role comes with its set of challenges as we are in the process of revamping the hotel and its operations. The idea is to continue to deliver the best customer experience which is traditional to Ramee while keeping up with the ever evolving nature of the hospitality industry."

About Ramee Group of Hotels:

Founded in the year of 1985 under the visionary leadership of Chairman Raj Shetty, Ramee Group of Hotels, Resorts & Apartments, along with Ramee Group of Companies stands resolute in its unwavering commitment to prioritising the utmost comfort and satisfaction of our esteemed guests, surpassing all other considerations. Ramee owns some of the most iconic F&B outlets like Tanatan, R-Adda, Bombay Adda, Secret Cave, Yeda Republic, Oriental Fusion and Mirchi among others in Mumbai. 


Sofitel Legend Metropole Hanoi Announces New General Manager George Koumendakos

George Koumendakos

Sofitel Legend Metropole Hanoi has appointed George Koumendakos as its new General Manager. The Dutch national brings 37 years of experience including 15 years as General Manager in multiple 5-star hotels around the world.

Koumendakos, who is fluent in three languages, is a highly respected hotel professional who has worked in 14 countries. Prior to arriving at Metropole Hanoi, he was most recently the General Manager at Sofitel Kuala Lumpur Damansara in Malaysia. He also formerly led the pre-opening team at the Intercontinental Hanoi Landmark 72 Hanoi.

“Sofitel Legend Metropole Hanoi’s rich 122-year history, sophisticated and elegant French colonial design, and warm and personalized service, along with its distinctive sense of French joie de vivre, make it one of the world’s most legendary hotels, and I greatly look forward to being part of its next illustrious chapter,” Koumendakos said.

Koumendakos, a graduate of the renowned hospitality management Hotelschool The Hague in the Netherlands, officially took the helm at Metropole Hanoi on Sept. 25.

His arrival coincides with major milestones at the hotel, including the upcoming reopening of the historic Metropole Wing in December following an extensive refurbishment that will usher in six new Metropole Suites (while the overall number of rooms will remain the same). Metropole Hanoi also recently relaunched its celebrated Vietnamese restaurant Spice Garden with a new concept, design and menu.

In February, Sofitel Legend Metropole Hanoi was awarded a prestigious Five-Star rating—the top level of recognition—from Forbes Travel Guide for a fourth consecutive year. Metropole Hanoi is one of only two hotels in Vietnam to earn the Five-Star rating—and the only in Hanoi to receive the top distinction. In June, the industry-leading travel magazine Travel + Leisure named Metropole Hanoi one of the top city hotels in Vietnam in its annual Luxury Awards Asia Pacific. Additionally, it was included in their esteemed list of the “500 Best Hotels in the World.”

The Ritz-Carlton Riyadh Welcomes Mazen Allam as New General Manager

The Ritz-Carlton Riyadh is proud to announce the appointment of Mr. Mazen Allam as its new General Manager, effective September 2023. Mr. Allam brings a distinguished career in luxury hospitality and a rich understanding of the Saudi Arabian market to his new role, making him a valuable addition to the hotel's leadership team.

Mr. Allam's journey in the industry began at Le Meridien Jeddah in 2002, where he started at the Front Desk and swiftly rose through the ranks, eventually becoming Assistant Director of Sales in 2009, thanks to his exceptional commercial acumen.

In 2011, Mr. Allam joined the Rosewood Jeddah, where he played a pivotal role in elevating the property into one of Jeddah's foremost luxury destinations. He started as the Director of Sales & Marketing, consistently demonstrating exceptional leadership. This culminated in his appointment as General Manager in 2018, where he continued to excel. His remarkable achievements led to a regional role as Managing Director in 2021, overseeing new development deals across the Kingdom.

A graduate of Prince Sultan College in Jeddah with a degree in Hotels & Tourism Management, Mr. Allam's extensive experience and track record of success make him a valuable addition to The Ritz-Carlton Riyadh, further solidifying its position as a leading luxury destination in Saudi Arabia.

Commenting on his new appointment, Mazen Allam said "I am deeply honored to assume leadership at The Ritz-Carlton Riyadh, a symbol of unparalleled luxury, and to continue my journey as part of the esteemed Marriott International brand. I eagerly anticipate collaborating with our exceptional team to perpetuate Marriott's legacy of delivering awe-inspiring service, unforgettable dining experiences, and an unwavering commitment to perfection. Through our dedication to our team members, I am confident that we will attain new heights for The Ritz-Carlton Riyadh, aspiring to set new standards of excellence in the luxury and premium-select segments.”


ITC Hotels- Reorganisation Announcement Bhagwan Balani takes over as the General Manager for ITC Maratha Hotel, Mumbai

Mumbai, Wednesday, October 2023: In the recent divisional announcement, Bhagwan Balani a seasoned luxury hospitality operator with over 28 years of Industry experience is promoted as the General Manager for the iconic ITC Maratha, Luxury Collection Hotel in Mumbai.

Mumbai-native at heart and a decorated alumnus of Bharati Vidyapeeth Institute of Catering & Management & Welingkar Institute of Management, Bhagwan has led multiple luxury hotels as General Manager for the last 10 years. He enhanced his hotel education with a major in Marketing Management as it was a subject of special interest to him. Having worked with the Leela, Hyatt and Hilton group in the past, Bhagwan’s strength lies in upholding the luxury standards of operations for discerning travellers; while pivoting the profitable business performance.

In the proven journey through 5 years of holding General Manager’s office with ITC Hotels in form of two major assignments namely ITC Grand Goa Resort & Spa conversion and ITC Grand Central Mumbai operations, Bhagwan will now lead the dynamic luxury team at ITC Maratha to drive the proposition of a preferred Business-Leisure hotel with the highest environmental stewardship LEED certification and an urban mecca for ‘Destination Dining’ in Mumbai.

Bhagwan will focus on steering the team to drive revenue and maintain the property’s reputation of being trusted Indian hospitality brand with 22 years of operational excellence, while ensuring guest satisfaction remain a priority for the ITC Maratha, Luxury Collection Hotel Mumbai.

His recent accolades include Mumbai’s Best General Managers by CMO Asia in July 2023, Top Most Hospitality Icons as General Manager by World Leadership Congress & Awards in March 2022, citation by Hospitality Superstars hosted by World Federation of Hospitality Professionals & Stars of the Industry Group in February 2018, February 2019 as well as February 2020. Being highly performance driven with guest service delivery & people management he was also recognized as the Best General Manager by Haute Grandeur Global Hotel Awards 2017. In his tenure, the hotels have acquired several honors at Global Spa Awards, World Luxury Hotel Awards, Conde Nast Traveler Readers Travel Awards, GeoSpa Asia Spa India Awards to name a few.

Lords Hotels Group has appointed Dipak Dewan as General Manager to spearhead the leadership of their 3 properties: Denzong Shangrila Lords Inn, New Orchid Lords Inn and Orchid Lords Eco Inn at Gangtok

Lords Hotels Group has appointed Dipak Dewan as General Manager to spearhead the leadership of their 3 properties: Denzong Shangrila Lords Inn, New Orchid Lords Inn and Orchid Lords Eco Inn at Gangtok

Lords Hotels Group has appointed Dipak Dewan as General Manager to spearhead the leadership of their 3 properties: Denzong Shangrila Lords Inn, New Orchid Lords Inn and Orchid Lords Eco Inn at Gangtok.  

Dipak has enjoyed a long association of over 15 years with renowned brands holding varied positions and has ably led teams. He will now oversee the overall operations and management of all the 3 properties with a cumulative inventory of 70 room’s in the capital city of Sikkim set amidst pristine hills.    

Mr. Sudhir Jena - Vice President Corporate, commented on the appointment: “We are very excited to have Dipak join the Lords family as he brings a wealth of experience and enthusiasm to our team. I’ve no doubt that Dipak will do a commendable job and develop a fantastic local team in Gangtok.“

Fortune Resort Benaulim Goa welcomes Chaitra Dwivedi as the new General Manager

 Fortune Hotels, a member of the ITC hotel group, announced the appointment of its − Chaitra Dwivedi who has recently taken over as General Manager of Fortune Resort Benaulim Goa.  

Chaitra provides a wealth of expertise and experience to her new position, as she has over 16 years of experience in the hotel industry and a 20-year career in the hospitality sector. Her career includes pre-opening exposure to four properties and valuable tenure with esteemed brands such as Lemon Tree Hotel, The Grand Imperial, Pride, Golden Tulip, Clarks, and Jaypee demonstrating versatility across luxury, budget, mid-scale, heritage, corporate, and resort properties.   

She began her journey in the hospitality world through the sales and marketing department, demonstrating her prowess in building and nurturing key relationships. Over the years, she has successfully transitioned through various roles, including front office and revenue management, before ultimately overseeing the overall operations of hotels over the course of her career.  

Ms. Dwivedi's educational background includes a science degree with a focus on Physics, Chemistry, and Mathematics, reflecting her dedication to both precision and creativity in her work. She is also a passionate pet lover. Her diverse range of hobbies includes parasailing, biking, adventure sports, and music. In addition, Chaitra holds a black belt in Taekwondo and proudly participated in the Republic Day Parade on Rajpath as an NCC Cadet, reflecting her discipline and commitment. 

In acknowledgement of her outstanding contributions to the hospitality industry, Chaitra was honoured with the "Outstanding Contributions to the Hospitality Industry" award in 2021 and "Goa's Best General Manager" award in 2022 by Best of India Biz Awards. Furthermore, she received the "Women Achiever Hospitality Award" from IHC London and IIHM Goa in 2023, highlighting her remarkable dedication and achievements in the field. 

Fortune Hotels welcomes Chaitra with open arms and looks forward to her contributions to enhancing the guest experience at Fortune Resort Benaulim Goa.  

Ossiano Appoints Julien Gardin As General Manager And Thomas Domingues As Head Sommelier

Julien Gardin, General Manage

Ossiano at Atlantis, The Palm, announces the appointment of Julien Gardin as General Manager and Thomas Domingues as Head Sommelier.

In the wake of a remarkable year for the one Michelin-star restaurant, the two notable talents are set to elevate the award-winning dining experience even further as it enters a new era of excellence. Julien, with over two decades of experience in prestigious fine-dining restaurants around the world, now oversees Ossiano. He leads a high-performing team, and enhances service and operational performance, all while sharing his passion for exceptional guest experiences.

Before joining Ossiano, Julien held various leadership positions. Most recently, he served as the General Manager at Andō in Hong Kong, guiding the restaurant to Michelin-star status, securing a coveted spot on Asia's 50 Best Restaurants list in 2023 as well as a diamond on Black Pearl restaurant Guide. Prior to this, Julien led The Tasting Room in Macau, a distinguished two-Michelin-star restaurant in City Of Dreams. His earlier experience includes serving as a Restaurant Manager at the acclaimed three-Michelin-star Alain Ducasse at The Dorchester, London. Before joining Alain Ducasse, Julien spent eight incredible years at three Michelin-starred restaurant, The Fat Duck by Heston Blumenthal in the UK, serving in various roles.

Thomas Domingues, Head Sommelier

Another notable addition to Ossiano is Thomas Domingues, who has joined the team as the Head Sommelier. With a unique approach to wine, he emphasises storytelling as the essence of his philosophy. Hailing from the scenic south coast of Portugal, Thomas’s French heritage has provided his palate with a deep appreciation for exquisite flavours and refined techniques. He has worked in Michelin-star restaurants, including AOC in Denmark, Loco in Portugal, and Belcanto by José Avillez in Portugal which is no.25 in The World’s 50 Best Restaurants list. With four years of experience at Vila Joya Hotel & Spa in the Algarve which was ranked at no.37 in the World’s 50 Best Restaurants list, Thomas has learnt the art of crafting a sensory experience for guests by weaving stories through every wine pairing, leaving an indelible mark on diners.

2023, to date, has been an extraordinary year for Ossiano. As well as a debut ranking of 87th best restaurant in the world in The World's 50 Best Restaurants 2023, Ossiano also ranked 4th and highest new entry in the 2023 Middle East and Africa's 50 Best Restaurants list. In June 2023, Ossiano also retained its Michelin star in Dubai's 2023 Michelin guide, and in April 2023, Ossiano was awarded the most highly rated restaurant at the world-leading restaurant guide Gault&Millau, where it took a four-toque status, as well as Restaurant of the Year.

Cygnett Hotels & Resorts appoints Subhro Mukhopadhyay as Area General Manager - Rajasthan & Goa

Cygnett Hotels & Resorts, one of India's rapidly expanding hospitality chains, is delighted to announce the appointment of Mr. Subhro Mukhopadhyay as the new Area General Manager for Rajasthan & Goa.

In his new capacity, Mr.Mukhopadhyay will assume responsibility for the day-to-day operations of Cygnett Park B.L Jaipur, along with overseeing other hospitality brands within the company's portfolio in both Rajasthan and Goa. 

Commenting on this significant appointment, Mr. Sarbendra Sarkar, Founder, and Managing Director of Cygnett Hotels & Resorts expressed his conviction by stating, "Mr. Mukhopadhyay is a seasoned leader renowned for his expertise in Operations Management, Cost and quality Control, Team Management, and Development. His contributions will play a pivotal role in attaining our organizational goals and propelling us toward heightened excellence within the hospitality industry." 

Mr. Mukhopadhyay brings over 21 years of extensive experience in hospitality operations, having previously worked with renowned brands such as The Fern Hotels, Royal Orchid, IHG, The Zuri Hotels, The Chancery Hotels, and Hyatt. Additionally, he has enjoyed successful tenures with notable aviation companies, including Qatar, Lufthansa, and Sahara. 

"I am excited to be a part of the Cygnett family which apart from being a rapidly growing hospitality company is also known for its strong work culture and growth opportunities. I am looking forward to playing a constructive role in the future growth plans of Cygnett Hotels & Resorts," said Mr. Mukhopadhyay.

Kempinski Hotel Gold Coast City Accra appoints new general manager

Kempinski Hotel Gold Coast City Accra has announced the appointment of Hanno Barkhoff as its new general manager. With over 20 years of experience within the luxury industry, he has worked extensively across various Kempinski hotels

Barkhoff started off in event sales & food and beverage at Hotel Adlon Kempinski Berlin in 2002. After gaining experience at several renowned hospitality brands across the globe, Barkhoff returned to Germany in 2016, heading two of Kempinski’s flagship European hotels in Berlin and Munich as hotel manager over the past seven years.

The German national brings a wealth of knowledge, a strong understanding of luxury hospitality and experience to the Kempinski Hotel Gold Coast City Accra in his new role as general manager. “Particularly, his savvy, hands-on, and dynamic approach will be a great asset for the successful implementation of the ambitious food and beverage concept designed to elevate guests’ dining experience at the hotel”, the property said.

“I’m thrilled to continue my journey with Kempinski at this beautiful hotel in Accra,” said Hanno Barkhoff on his appointment. “The Kempinski Hotel Gold Coast City Accra is well positioned as a market leader in the hotel industry in Ghana and I’m confident the dedication, passion and desire of the team to consistently create memorable experiences for all guests remains unwavering. Together, we will continue to delight guests, surprise them with fresh hotel offerings and showcase the seamless fusion of Ghana’s famed hospitality and local tradition with Kempinski’s European heritage.”

Asia's First Ecotel - Hotel, The Orchid Mumbai, Appoints Shubhamoy Banerjee as General Manager 

In his new endeavors, Shubhamoy Banerjee aims to introduce bespoke hospitality services and enticing new products to enhance the hotel’s guest experience

Mumbai: The Orchid Mumbai, the pioneering environmentally-sensitive 5-star hotel chain in Asia, is pleased to announce the appointment of Shubhamoy Banerjee as the General Manager of its flagship property, The Orchid Mumbai. With 372 keys, this iconic hotel has been setting the standard for its impeccable hospitality along with sustainability initiatives.

Shubhamoy Banerjee comes with a rich history of successfully leading flagship hotels and resorts both in India and overseas. With a distinguished career marked by excellence, Shubhamoy's expertise lies in building high-performing teams, implementing best practices, and driving operational efficiency. His track record includes crafting personalized experiences and lasting memories for guests.

Having earned a reputation for his dynamism, commitment, and hands-on approach, Shubhamoy has consistently achieved exceptional guest appreciation metrics alongside impressive financial results. In his most recent role, he co-founded Saivas Hospitality in Bangalore. Prior to that, he served as the General Manager of the Sterling Kodai Lake, a flagship property of Sterling Resorts, and the General Manager of Holiday Inn Express Whitefield Bengaluru under the Intercontinental Hotel Groups.

Shubhamoy's impressive journey began at Park Hyatt Beaver Creek in the USA, and he subsequently contributed his skills to esteemed hospitality brands such as ITC SonarBangla Sheraton & Towers, Taj Mahal Palace & Towers, and MSC Cruises, among others.

A seasoned hotelier with over two decades of experience, Shubhamoy Banerjee is celebrated for his leadership style that has led to numerous accolades in guest satisfaction and improved revenues. His strategic acumen and ability to empower teams to excel have been fundamental to his success.


In his new role as the General Manager of The Orchid Mumbai, Shubhamoy is poised to enhance operational efficiency and uphold the legendary warmth that defines the hotel's reputation. His extensive educational background, including a Strategic Leadership certificate from IIM Ahmedabad, a Post Graduate Diploma in Hotel Management from ITH Klessheim Salzburg-Austria, and various other qualifications, reflects his commitment to continuous learning.


Apart from his professional achievements, Shubhamoy is known for his passion for numismatics, proficiency in foreign languages, and a deep appreciation for diverse cuisines. He firmly believes that everything is built twice – first in the mind and then in reality.


Commenting on his appointment, Shubhamoy Banerjee said, "It's a homecoming for me, having previously served as the Food & Beverage Manager in 2016-2017. Kamat Hotel India Ltd boasts a rich 25-year legacy in domestic hospitality. The Orchid Mumbai, under the visionary guidance of our Chairman Dr. Vithal Venkatesh Kamat, became Asia's first Ecotel Certified 5 Star Hotel in 1997, pioneering the Ecotel concept. Since then, KHIL has experienced remarkable growth.”


“Our brand is ingrained in the minds of frequent business travelers and remains the top choice in the Mumbai Airport region. Despite tough competition, we aim to fine-tune our strategies to cater to our loyal guests. My goal is to introduce bespoke hospitality services and enticing new products to enhance our guest experience,” he adds.

The Orchid Hotel Mumbai stands as a distinguished establishment for its initiative towards a safer environment and eco-friendly and warm environment. Over the years, the brand has established itself as the preferred choice for travelers in search of the pinnacle of hospitality.





Minor Hotels Announces Ramsey Saarany as General Manager at Anantara Mina Al Arab Ras Al Khaimah Resort

Ramsey Saarany has been appointed as General Manager at Anantara Mina al Arab Ras Al Khaimah Resort, effective August 15, 2023. 

With degrees from reputable universities and two decades of premium hospitality experience, Ramsey is highly respected in the Middle East for his exceptional leadership. His career includes roles at renowned hotels, and he most recently served as the General Manager at Alwadi Hotel Doha - MGallery. In his new role, Ramsey will oversee strategies and operations for the soon-to-open Ras Al Khaimah resort located within the Mina Al Arab luxury development.

Concept Hospitality is pleased to announce the appointment of Mr. Kumar Manish as General Manager at The Fern Residency, Mundra

Kumar Manish takes over as General Manager of The Fern Residency, Mundra.  With over 25 years of expertise in the hospitality sector, Mr. Manish has been associated with The Fern Hotels & Resorts as General Manager for the last 8 years, having led different Fern Hotels in several national and international locations - Mundra, Seychelles, Aurangabad, and Navi Mumbai - before moving back to Mundra. He started his career with The Trident Chennai. He has previously worked for Marriott Hotels, ITC Hotel, and East Park Hotel, where he handled daily operations and monitored the efficacy of all processes.

In his current position, he will be in charge of a wider spectrum of roles and responsibilities including developing strategic plans and implementing innovative upgrades in accordance with The Fern Standards enhancing operational and financial performance, and exploring opportunities for expansion and growth.


The Fern Hotels & Resorts, a distinguished environmentally conscious hotel chain and one of India's fastest-growing brands, proudly celebrates a remarkable milestone. With 100 hotels and resorts either opened or set to open in 85 locations worldwide, their commitment to sustainability and unmatched hospitality experiences shines through. The Fern encompasses multiple brands, such as The Fern, The Fern Residency, The Fern Habitat, Zinc Journey by The Fern, and Beacon Hotels. This achievement stands as a testament to their unwavering dedication to environmental responsibility, consistently raising the bar in the industry.

Presidium Sarovar Portico Dalhousie appoints Rishu Johari as the General Manager of the  pre-opening luxury resort. 

A competent hospitality virtuoso known for his guest-oriented approach to enhancing service standards and critical analytical skills, Mr. Rishu Johari, is the recently appointed General Manager of Presidium Sarovar Portico Dalhousie who believes in the strength of action more than words. 

With his core competencies embedded in ensuring quality assurance, planning, and monitoring the growth strategies for the brand, Mr. Johari comes with an extensive experience of 15 years. He started his journey with Trident Hotel in Jaipur in 2008 and worked his way through the ranks,  owing to his mettle, to work with a gamut of national and international brands including Suryagarh Palace in Jaisalmer, Sheraton in Udaipur, Lebua Hotel in Jaipur, Radisson Blu in Udaipur, The  Deltin, Clark’s Inn in Delhi and The Ummed Palace Resort in Jodhpur before joining the Presidium  Sarovar Portico Dalhousie as their General Manager in 2023. One of the core capabilities that define the grit of Mr. Johari is his ability to derive numbers and trends to track performance and profitability reports, thereby adding to the streamlining process.  

An alumnus of IIMT Hotel Management College in Meerut, Rishu has been recognized time and again for his efforts and addition to the service industry with a host of acclaims including the prestigious nomination for Top 5 Best Room Director for Hotelier Awards in 2017, preceded by his success as the Best Brand Ambassador for Sheraton Udaipur and Best Employee for Guest  Excellence at Trident Jaipur. 

A patron of the strength of the human spirit in elevating and defining the hospitality experience, the veteran credits his journey to the teamwork and the difficult times that have made him more keenly perceptive to the guest anticipation. 


Novotel Vijayawada Varun Welcomes Mr. Sudarshan Motupalle as New General Manager

Novotel Vijayawada Varun is pleased to introduce Mr. Sudarshan Motupalle as its new General Manager. With over a decade of experience in the hotel industry and a strong background in hospitality leadership, Mr. Motupalle brings a wealth of expertise to guide the hotel toward continued success.

Mr. Sudarshan Motupalle is a seasoned and passionate hotelier who has dedicated 15 years to honing his craft in the hospitality sector. Having held pivotal roles with renowned hospitality groups, including Rotana Hotels, Emaar Hospitality Group and Accor in Dubai. Mr. Motupalle has garnered a reputation for his exceptional management skills and commitment to delivering extraordinary guest experiences.

Mr. Motupalle's journey through the hospitality industry has seen him work with prestigious establishments, contributing significantly to their success. His tenure with Rotana Hotels, Emaar Hospitality Group and Accor Hotels has enriched his leadership approach and strategic mindset, making him well-equipped to lead Novotel Vijayawada Varun to new heights. He holds an academic background that complements his practical experience. He earned his Bachelor of Hotel Management at Westin College of Hotel Management and his Master's degree in Hospitality Management, specializing in Management and Operations, from the esteemed Napier University, Edinburgh. This combination of hands-on experience and academic excellence underscores his commitment to the highest standards of professionalism and guest satisfaction.

"I am honored to join the Novotel Vijayawada Varun family and contribute to its legacy of excellence," shared Mr. Motupalle. "I am excited to collaborate with our dedicated team to elevate the guest experience, ensuring that every stay is memorable and exceptional." 

Novotel Vijayawada Varun, situated in the heart of Vijayawada, is renowned for its luxurious accommodations, exceptional dining offerings, and modern amenities. With Mr. Sudarshan Motupalle at the helm, the hotel is poised to continue providing guests with an unparalleled blend of luxury, comfort, and personalized service. 


The Fern, Nawalgarh appointment of Jitendra Raghuwanshi as General Manager

Concept Hospitality is pleased to announce the appointment of Jitendra Raghuwanshi as General Manager of Koolwal Kothi Zinc Journey by The Fern, Nawalgarh, Rajasthan

Jitendra Raghuwanshi takes over as General Manager of Koolwal Kothi Zinc Journey by The Fern, Nawalgarh, Rajasthan. With an impressive background in the hospitality industry and strong leadership acumen, Mr. Jitendra Raghuwanshi is set to lead the property to new heights.

Jitendra possesses a wealth of experience in the hospitality sector. He has worked across various categories of hotels and resorts, assuming diverse roles with renowned names like Taj Group, Sayaji Group, Hotel Best Western, Lemon Tree Hotels, Country Club Ltd. and Puranmal Sweets LLC Dubai, before joining Concept Hospitality.

Koolwal Kothi Zinc Journey by The Fern, Nawalgarh congratulates Mr. Jitendra Raghuwanshi on his well-deserved promotion. And look forward to his continued contributions to elevating the guest experience and achieving new milestones of success.

The Fern Hotels & Resorts, a renowned environmentally conscious hotel chain and one of India's fastest-growing brands is delighted to commemorate a remarkable milestone. They have either opened or have upcoming openings for 100 hotels and resorts in 85 locations across India and worldwide. The Fern encompasses various brands, including The Fern, The Fern Residency, The Fern Habitat, Zinc Journey by The Fern, and Beacon Hotels. This exceptional achievement is a testament to the brand's unwavering commitment to sustainability and providing unmatched hospitality experiences. The Fern consistently raises the bar in the industry while prioritizing environmental responsibility.