ITC Windsor appoints Arnold Lobo as Learning and Development Manager

Lobo brings over a decade of experience with ITC Hotels to lead talent development, leadership capability and employee engagement initiatives.

ITC Windsor announces the appointment of Arnold Lobo as its Learning and Development Manager, reinforcing the hotel’s commitment to nurturing talent, fostering a culture of continuous learning, and building future-ready teams.

Professional experience

With over a decade of experience with ITC Hotels, Arnold brings a strong blend of operational expertise and learning leadership to his new role. Beginning his hospitality journey in Housekeeping Operations, he developed extensive experience in quality management, service excellence, and people leadership before transitioning into Learning and Development, driven by his passion for empowering associates and enhancing organizational capability.

Career journey

Arnold successfully completed the Career Enhancement Program in Learning and Development at the ITC Hospitality Management Institute (ITC HMI). Over the years, he has contributed to learning and capability-building initiatives across renowned ITC Hotels, including ITC Maratha, ITC Mughal, ITC Gardenia, and ITC Kakatiya.

His expertise spans training needs analysis, behavioural and functional learning interventions, leadership development, employee engagement, and supporting the successful pre-opening of multiple hotels.

Role and responsibilities

In his new role, Arnold will spearhead Learning and Development initiatives at ITC Windsor, focusing on talent development, leadership capability, employee engagement, and cultivating a high-performance learning culture that supports both associate growth and exceptional guest experiences.

Lobo’s perspective

Speaking on his appointment, Arnold said, “I am delighted to join ITC Windsor and contribute to creating meaningful learning experiences that empower our associates to realise their full potential. I firmly believe that true success begins with investing in people. When individuals are inspired to learn, grow and lead with confidence, exceptional guest experiences naturally follow.”

General manager’s perspective

Welcoming him to the team, Sabrina Dey, General Manager, ITC Windsor, said, “We are delighted to welcome Arnold to ITC Windsor. His strong operational foundation, passion for developing people, and extensive experience in learning and capability building make him a valuable addition to our leadership team. We are confident that his expertise will further strengthen our learning culture and contribute significantly to the growth and success of our associates.”.

The Orchid Pune Appoints Rajesh Mehta as General Manager

Pune, Maharashtra: The Orchid Pune, one of the city's leading five-star hotels, has announced the appointment of Rajesh Mehta as its new General Manager. Bringing over 34 years of experience in the hospitality industry, including more than 32 years of full-time professional experience, Mehta will lead the hotel's operations and drive its next phase of growth.

A seasoned hospitality professional, Mehta has built an extensive career across luxury hotels, business hotels, resorts and heritage properties in India. He began his hospitality journey with Hotel Clarks, Varanasi, and has since held leadership roles at renowned properties including Swosti Plaza, Bhubaneswar, Ritz Plaza, Amritsar, HRH Group of Hotels at Shiv Niwas Palace, Udaipur, Golkonda Resorts & Spa, Hyderabad, Ramee Guestline Hotels in Mumbai, Hotel Sea Princess, Juhu, and Ira by Orchid, Mumbai.

Throughout his career, Mehta has successfully led hotel operations, revenue growth, brand transitions and service excellence initiatives. He played a pivotal role in the successful conversion and rebranding of VITS Andheri into Ira by Orchid and spearheaded the property's transition to a Government of India 5-Star classified hotel. His leadership has consistently delivered improvements in occupancy, ARR, RevPAR, profitability, guest satisfaction and overall market positioning. He has also strengthened MICE, banquet, corporate and travel-trade business across multiple properties while mentoring large teams and fostering high standards of operational excellence.

Prior to this appointment, Mehta served as General Manager at Ira by Orchid, Mumbai, from October 2018 to March 2026. In April 2026, he transitioned within the Kamat Group of Hotels to take charge of The Orchid Pune.

Spread across 386 well-appointed rooms and offering nearly 130,000 sq. ft. of banquet and event space, The Orchid Pune is a preferred destination for corporate conferences, MICE events, weddings, social celebrations and leisure stays. Under Mehta's leadership, the hotel aims to further strengthen its position as one of Pune's most sought-after hospitality destinations.

Speaking on his appointment, Rajesh Mehta, General Manager, The Orchid Pune, said, "I am delighted to join The Orchid Pune and look forward to working with the team to build on the hotel's strong foundation. My focus will be on delivering consistently memorable experiences for our guests, strengthening our presence across the corporate, MICE and wedding segments, and continuing to grow our food and beverage offerings. I also believe that great hospitality begins with a motivated team, and I look forward to creating a positive work environment where people feel valued, take ownership and work together towards a common goal."

With a strong focus on operational efficiency, service excellence and people-first leadership, Mehta's vision is to enhance the hotel's overall guest experience while driving sustainable business growth through innovation, strategic partnerships and continuous team development.

Hyatt Centric Rajpur Road Dehradun appoints Bikash Gautam as General Manager

The hospitality professional brings over 16 years of experience across Hyatt Hotels Corporation, Marriott International and AccorHotels.

Hyatt Centric Rajpur Road Dehradun has appointed Bikash Gautam as General Manager, effective July 2026.

Industry experience

With over 16 years of hospitality experience, Bikash brings a proven track record in hotel operations, commercial strategy and creating memorable guest experiences. Prior to joining Hyatt Centric Rajpur Road Dehradun, he served as Director of Operations and has held leadership positions with Hyatt Hotels Corporation, Marriott International and AccorHotels. Known for his people-first leadership style and operational excellence, Bikash has consistently delivered business growth while fostering high-performing teams and elevating the guest journey.

Role and vision

Under Bikash’s leadership, the hotel will continue to strengthen its position as Dehradun’s leading lifestyle destination for travellers, staycations, weddings, social celebrations, and local experiences. His focus will be on curating authentic, destination-inspired experiences, empowering colleagues to thrive, and inspiring guests to discover the city through a local lens.

Leadership speaks

Commenting on his appointment, Bikash Gautam said, “I am delighted to join Hyatt Centric Rajpur Road Dehradun and be part of a city that perfectly blends urban energy with nature. As Dehradun continues to establish itself as the gateway to Uttarakhand, we look forward to creating experiences that inspire guests to discover the destination beyond the expected, while delivering warm hospitality that reflects the spirit of the Doon Valley.

The Hari Singapore Appoints Andreas Kraemer as Founding General Manager

SINGAPORE (JULY , 2026) – As The Hari prepares to make its Singapore debut, Harilela Hotels has appointed seasoned hotelier Andreas Kraemer as General Manager to lead the opening of The Hari Singapore and establish the hotel as one of the city's distinctive lifestyle destinations.

Opening in spring 2027, moments from Orchard Road and the historic Emerald Hill precinct, the 326-room property will become the third hotel under The Hari brand, joining its sister hotels in London and Hong Kong. Contemporary, design-led and deeply connected to its neighbourhood, The Hari Singapore will bring a fresh expression of hospitality to the heart of the city.

Kraemer brings more than 30 years of international hospitality leadership across Europe and Asia. Most recently, he spent over five years as General Manager of InterContinental Singapore, where he led a significant period of strategic luxury repositioning, commercial growth and brand development. His international career has spanned senior leadership roles across Singapore, China, Thailand, India and the Maldives.

“Andreas has a remarkable track record,” said The Hari brand's founder, Dr Aron Harilela. “His rich and diversified experience should propel our plans to bring a beacon of modern luxury and impeccable service to Singapore.”

For Kraemer, the opportunity is about creating more than a hotel.

“Singapore doesn't need another hotel. It deserves hotels with character,” he said. “What drew me to The Hari was the opportunity to create a place connected to Orchard Road and the heritage of Emerald Hill, a hotel that becomes part of the city, not simply part of its skyline. Together with our team, we'll create a destination guests return to for its people, atmosphere and genuine sense of belonging.”

The Hari Singapore will place art, design, culture and contemporary dining at the heart of the guest experience, reflecting the brand's understated approach to hospitality while embracing the energy and character of Singapore.

The Orchid Hotel Mumbai Appoints Gaurav Shiva as General Manager

The Orchid Hotel Mumbai has announced the appointment of Gaurav Shiva as its new General Manager.

With over 29 years of experience in the hospitality and tourism industry, Gaurav brings extensive expertise across hotel operations, culinary, food and beverage, sales and marketing, and business performance management. Over the course of his career, he has held senior leadership roles with leading hospitality brands, including Taj Group of Hotels, Carnival Cruise Lines, Carlson Hotels & Resorts, Accor Hotels, and Royal Orchid Hotels.

A passionate hospitality professional with culinary roots, Gaurav graduated at the top of his class from the prestigious Institute of Hotel Management, Aurangabad. He began his career with the Taj Group, gaining experience across more than a dozen properties before moving overseas to work with luxury cruise liners in the United States. His international journey also included time at the renowned three Michelin-star restaurant Georges Blanc in France and leading culinary development initiatives at Carnival Cruise Lines.

Returning to India, Gaurav played a key role in several landmark hotel launches and leadership assignments. His journey includes spearheading the launch of Radisson Resort & Spa, Alibaug, and later taking on multiple leadership roles with Accor Hotels, including Executive Chef, Director of Food & Beverage, Executive Assistant Manager – Sales and Marketing, Food and Beverage, Executive Assistant Manager – Operations, and General Manager positions. He has also led successful pre-opening projects and hotel repositioning initiatives across Bengaluru, Mysore, Goa, and Chennai.

Prior to joining The Orchid Hotel Mumbai, Gaurav held General Manager and General Manager Delegate positions with Royal Orchid Hotels at their flagship hotel in Bengaluru and with Accor Hotels, where he built a strong reputation for driving operational excellence, nurturing high-performing teams, and delivering exceptional guest experiences.

Commenting on his appointment, Gaurav Shiva, General Manager, The Orchid Hotel Mumbai, said, "I am delighted to join The Orchid Hotel Mumbai, a brand that has long been recognized for its pioneering commitment to eco-friendly hospitality and warm Indian service. Mumbai is one of the country's most dynamic hospitality markets, and I look forward to working closely with the team to further strengthen the hotel's position, elevate guest experiences, and build on its legacy of responsible hospitality."

Welcoming Gaurav to the organization, Vishal Kamat, Executive Director, Kamat Hotels India Ltd., said, "We are pleased to welcome Gaurav Shiva to The Kamat Khandan. His diverse experience across culinary, operations, sales, and hotel management, coupled with his international exposure and proven leadership capabilities, makes him the right choice to lead our flagship property, The Orchid Hotel Mumbai. We are confident that under his leadership, The Orchid Hotel Mumbai will continue to set new benchmarks in guest experiences while staying true to its commitment towards sustainable hospitality."

Known for his hands-on leadership style and strong focus on people and performance, Gaurav has consistently delivered growth by building collaborative teams, introducing innovative business strategies, and strengthening guest engagement across the properties he has led.

Beyond his professional commitments, Gaurav actively supports charitable causes and has been associated with organisations such as the Spastic Society of India, reflecting his commitment to giving back to the community.

Summit Hotels & Resorts appoints Arun Daga as General Manager of Summit Green Village Resort & Spa, Kaziranga

Summit Hotels & Resorts has announced the appointment of Arun Daga as General Manager of Summit Green Village Resort & Spa, Kaziranga, further strengthening its leadership team in one of Northeast India's key wildlife tourism destinations.

A graduate of the University of Calcutta with a qualification in Hotel Management from BILAMS, Arun Daga brings nearly three decades of hospitality experience to his new role. Over the course of his career, he has developed extensive expertise across hotel operations, guest services, team management, and overall property administration.

In his new position, Arun Daga will oversee the day-to-day operations of Summit Green Village Resort & Spa, Kaziranga, with a focus on enhancing guest experiences, driving operational excellence, and strengthening the property's position within the region's growing tourism landscape.

Commenting on the appointment, Sumit Mitruka, CEO, Summit Hotels & Resorts, said, "Arun Daga brings valuable operational experience and a deep understanding of hospitality. We are delighted to welcome him to the Summit family and are confident that his leadership will further strengthen the guest experience and operational performance of our Kaziranga property." His appointment comes as Summit Hotels & Resorts continues to strengthen its presence across the Eastern Himalayan and Northeast regions through destination-focused hospitality experiences.

Otherland Galle Appoints Jazib Husain as General Manager ahead of opening

Seasoned hospitality leader with over 18 years of international expertise to helm South Asia's boldest new lifestyle address

Bengaluru, India & Galle, Sri Lanka |  June 2026 - Otherland Hotels, South Asia's first independent lifestyle collective, has appointed Jazib Husain as General Manager of Otherland Galle, the brand's debut international property set to open on Sri Lanka's southern coast soon. With 20 years of experience across internationally renowned hospitality brands, Jazib brings a broad range of expertise, leadership capability, and operational efficiency to Otherland Galle, Sri Lanka.

A Master's graduate in Hospitality Management from Hotelschool The Hague in The Netherlands, Husain brings deep operational expertise across the full spectrum of hospitality leadership. His career spans food service management, hotel operations, food and beverage, business development, public relations, infrastructure planning, and P&L accountability, with a consistent track record of GOP optimization and service excellence in demanding, fast-paced environments.

Hailing from Lucknow, a city renowned for its culture and hospitality, his upbringing continues to shape his approach to leadership and guest experience. His command of international service standards, combined with hands-on fluency in restaurant operations, staff training, and general administration, positions him well to lead Otherland Galle's operational vision from the ground up.

Speaking on the appointment, Rishi Sreedharan, Founder & CEO, Otherland Hotels, said, “as one of South Asia’s first lifestyle hospitality leaders of his calibre, Jazib pairs a calm, composed demeanour with genuine passion for service and process. His years across the world’s most respected brands give him the instinct to channel that into a bold, experience-led product like ours with steadiness to earn guest trust and affirm a brand.”

On helming Otherland Galle, Jazib Husain said, “I am deeply grateful for the trust and confidence Otherland Hotels have placed in me. It is both an honour and a privilege to lead what I believe will become the benchmark for lifestyle hospitality in South Asia. Together with an exceptional team, I look forward to creating a destination defined by genuine warmth, memorable experiences, and uncompromising operational excellence. My commitment is to build a place that leaves a lasting impression on every guest."

Situated in Galle, the 66-key oceanfront property is Otherland's first international address and its most ambitious statement yet in the lifestyle hospitality category. Built around four core pillars: fluid experiences, rooms as basecamp, human hospitality, and differentiated F&B, Otherland Galle is designed to be a creative basecamp for a new generation of travellers drawn to surf, local subcultures, and immersive destination experiences. The property is developed in collaboration with Emanuel Sidhartha as Co-Founder, a recognised figure in Sri Lanka's hospitality and cultural ecosystem.

Otherland Galle marks the first property in a broader pipeline of hotels, restaurants, and beach clubs planned across South Asia by the lifestyle collective.

Ibis Appoints Mahi Teja as General Manager of ibis Coimbatore City Centre

New Delhi, June 2026 - ibis, one of Accor's most trusted and fastest-growing economy hospitality brands, has announced the appointment of Mahi Teja as General Manager of ibis Coimbatore City Centre. Bringing close to 14 years of hospitality experience, Mahi joins the property after building a diverse career across sales, rooms, and hotel operations with leading hospitality brands, including Accor and Hyatt Hotels.

With a career spanning diverse hospitality environments, Mahi began in sales and has since gained broad experience across commercial functions, revenue growth, and hotel operations. Not just that, over the years, he has held diverse responsibilities across sales departments and hotel operations, working with multiple properties and brands across the Accor network. This combination of commercial and operational exposure has helped shape a leadership approach centred on performance, guest satisfaction, and people development. In his new role, he will be responsible for guiding the strategic and operational direction of ibis Coimbatore City Centre, while continuing to strengthen service excellence, team performance, and business growth.

“Mahi's journey within Accor is a reflection of his commitment to excellence, continuous learning, and collaborative leadership," said Tejus Jose, Director of Operations, ibis and ibis Styles India. He added, "Over the years, he has successfully navigated both commercial and operational roles, building a deep understanding of what drives hotel performance and guest satisfaction. His ability to develop strong teams while delivering consistent business results makes him exceptionally well-positioned to lead ibis Coimbatore City Centre into its next phase of growth.

Reflecting his commitment to professional growth and leadership development, Mahi has completed several distinguished programmes through Accor Academy, including the International Emerging Leaders Programme (IELP) in 2020, the General Leadership Programme (GLP) in 2023, and the prestigious MEA APAC Master's Programme, General Manager in Making in 2025. These milestones highlight his dedication to continuous learning and his readiness to take on broader leadership responsibilities within the organisation.

Alongside this development, he has continued to take on increasingly strategic responsibilities across the organisation. Most recently, as Hotel Operations Manager at ibis Bengaluru Hosur Road, he contributed significantly to operational excellence, revenue performance, guest satisfaction, and people development, further strengthening the foundation for his transition into a general management role.

"I am honoured to take on this opportunity with ibis Coimbatore City Centre at a time when the city continues to grow as an important business and travel destination. ibis has built a strong reputation for delivering reliable and value-driven hospitality, and I look forward to working alongside the team to build on that foundation. My focus will be on creating memorable guest experiences, fostering a culture of collaboration, and ensuring operational excellence across every aspect of the hotel," said Mahi Teja General Manager ibis Coimbatore

As ibis continues to strengthen its footprint across India, investing in leadership remains central to the brand's growth strategy. This appointment reinforces that commitment while positioning ibis Coimbatore City Centre to further enhance guest experiences, build high-performing teams, and drive sustained growth in one of South India's most dynamic markets.

Radisson Blu Bengaluru Outer Ring Road Announces the Appointment of Ravi Rai as General Manager

Bengaluru, June: Radisson Blu Bengaluru Outer Ring Road announces the appointment of Ravi Rai as General Manager. In his new role, Ravi will oversee all aspects of hotel operations, with a focus on strengthening service standards, enhancing guest experiences, driving operational excellence, and supporting talent development across the property.

With over 25 years of experience in the hospitality industry, Ravi brings strong expertise across hotel operations, strategic planning, guest engagement, brand development, and business growth. Over the course of his career, he has led diverse hospitality teams, built service-driven cultures, and contributed to the growth of landmark properties across key markets.
Prior to joining Radisson Blu Bengaluru Outer Ring Road, Ravi served as General Manager at The Orchid Hotel Mumbai, one of the country’s recognised eco-conscious five-star hotels. His earlier professional journey includes leadership roles with Accor Group, where he managed properties such as Novotel Visakhapatnam Varun Beach, Novotel Vijayawada, and The Bheemili Resort. He has also held key assignments with brands including Hilton, Taj Hotels (IHCL), and Carlson Rezidor. Ravi’s professional journey reflects steady growth across key areas of hotel management, from F&B operations to senior leadership roles, giving him a well-rounded understanding of property operations and guest experience.

Commenting on the appointment, Austin Roach, Managing Director, Radisson Blu Bengaluru Outer Ring Road, said, "Mr Rai brings exactly the kind of leadership this property needs at this point in its journey. His operational track record and ability to integrate sustainability into a hotels culture as a genuine business philosophy stood out to us. He has managed properties that are recognised for their environmental stewardship, and that experience is directly relevant to where we want to take the Radisson Blu Bengaluru Outer Ring Road. We are unwavering in our commitment to responsible hospitality, and having someone at the helm who has lived and delivered that commitment instills strong confidence in our future".

Ravi Rai, General Manager, Radisson Blu Bengaluru Outer Ring Road, said, "Joining Radisson Blu Bengaluru Outer Ring Road feels like a natural next step, both professionally and in terms of values. My focus will be on channelling that energy purposefully, building a culture where sustainability is not a talking point but a daily practice owned by every member of the team. We will set clear goals, upskill our people, and raise the bar on responsible hospitality while continuing to deliver the exceptional guest experiences this hotel is known for".

With his strong operational background, people-focused leadership approach, and experience across leading hospitality brands, Ravi is well-positioned to guide Radisson Blu Bengaluru Outer Ring Road into its next phase of growth.

Atmosphere Core Appoints Vanita Gomez as General Manager at STILLWOOD RETREAT, a Signature Atmosphere Coorg

Maldives, May 2026 :International hospitality company Atmosphere Core has appointed Vanita Gomez as the General Manager of STILLWOOD RETREAT, a Signature Atmosphere Coorg. The appointment further strengthens Atmosphere Core’s leadership team as the company prepares to launch its second property in India.

Vanita Gomez brings over 18 years of cross-functional experience across premium global hospitality brands and destination hotels in India, with expertise spanning operations, sales leadership, revenue management, MICE, and weddings. She has demonstrated strong capabilities in driving revenue growth, enhancing guest satisfaction, leading high-performing teams, and delivering memorable guest experiences.

Speaking about the appointment, Vanita Gomez said, “Stillwood Retreat is envisioned as a sanctuary where guests can truly disconnect from the pace of everyday life and reconnect with nature, culture, and themselves. I am honoured to lead the team for this property, positioning it as a distinctive getaway experience rooted in the rich essence of Kodava culture, while staying true to the ‘Joy of Giving’ philosophy that defines Atmosphere Core.”

Christopher Baker, Vice President Operations – Atmosphere Hotels & Resorts, added, “We are pleased to welcome Vanita Gomez to Stillwood Retreat at a pivotal stage of its journey. Vanita’s extensive operational expertise, commercial understanding, and success in the MICE segment make her an excellent fit for this role. We are confident that under her leadership, the retreat will deliver exceptional guest experiences while strengthening its positioning in the leisure segment.”

Located approximately 275 kilometres from Bengaluru and 150 kilometres from Mysuru Airport, STILLWOOD RETREAT, a Signature Atmosphere Coorg, is part of the Atmosphere Hotels & Resorts brand. The retreat will feature 56 luxurious villas with private decks and outdoor hot tubs, complemented by memorable dining experiences, a wine lounge, themed bar, library, wellness therapies at ELE|NA Ayur Spa, and versatile event spaces designed for destination weddings and corporate retreats.

Manali Gupta Appointed as Cluster General Manager for Grand Mercure Mysore and ibis Styles Mysuru

MYSURU, May 2026 : Manali Gupta has been appointed as the Cluster General Manager for Grand Mercure Mysore and ibis Styles Mysuru. With over 18 years of experience in luxury hospitality and hotel operations, Manali brings a strong record of accomplishment in operational excellence, guest experience, team leadership, and brand positioning across renowned hospitality brands.

A homegrown hospitality professional, Manali began her journey with The Leela through its Management Training Program after completing her industrial training with the brand. Over the years, she steadily progressed through various leadership roles across leading hospitality brands, including an international stint with an Accor hotel in Dubai. Most recently, she was associated with Raffles Udaipur as Director of Operations.

Prior to this appointment, she held leadership positions with renowned hospitality brands including Marriott, Hyatt, Accor, Starwood, and The Leela. Throughout her career, she has played a key role in strengthening hotel operations, enhancing guest experiences, and driving overall business performance across luxury and upscale hospitality environments, with extensive expertise in Rooms Division and hotel operations leadership. In 2022, she was also recognised with a prestigious Hotelier Award during her tenure as Director of Rooms, further reflecting her commitment to operational excellence and guest satisfaction.

In her new role, she will oversee the strategic and operational leadership of both hotels, further strengthening their positioning in the Mysuru hospitality landscape. Speaking on her appointment, Manali shared, “I am delighted to take on this new responsibility with Grand Mercure Mysore and ibis Styles Mysuru. Both hotels have a strong identity rooted in culture, guest experiences, and heartfelt hospitality. I look forward to working closely with the teams to build on this foundation, create meaningful guest journeys, and further strengthen the hotels’ positioning in the market.”

A passionate dog lover and proud pet parent to a rescued fur baby, Manali is known to instantly melt at the sight of puppy eyes. Originally from Kolkata, she is a foodie, coffee enthusiast, and an explorer at heart.

Black Rock Hotels & Resorts Appoints Pranav Bharadwaj as General Manager of Aamaghati Wildlife Resort Ranthambore

Black Rock Hotels & Resorts has announced the appointment of Mr. Pranav Bharadwaj as General Manager of Aamaghati Wildlife Resort Ranthambore, the luxury wildlife resort within its hospitality portfolio.

Mr. Bharadwaj brings close to three decades of experience in the hospitality sector, having worked with leading hospitality brands including IHG Hotels & Resorts, Leela Kempinski Hotels, Marriott International and Starwood Hotels & Resorts. Over the course of his career, he has held several leadership roles spanning hotel operations, commercial strategy, revenue optimization and guest experience management.

He joins Aamaghati Wildlife Resort Ranthambore from Regenta Suites Gurugram, where he led business transformation initiatives focused on strengthening market positioning, enhancing operational efficiencies and improving overall business performance. He is known for his ability to build strong teams while driving sustainable growth across hospitality operations.

At Aamaghati Wildlife Resort Ranthambore, Mr. Bharadwaj will oversee the overall functioning of the resort, with a focus on elevating guest experiences, strengthening operational performance and further enhancing the property's positioning within the luxury wildlife hospitality segment.

Commenting on the appointment, Mr. Anshul Bhargava, Founder, Black Rock Hotels & Resorts, said, "Pranav's appointment comes at an important stage in our growth journey. His extensive industry experience, operational understanding and leadership approach align well with our vision of building distinctive hospitality experiences across our portfolio. We are confident that his expertise will further strengthen Aamghati Ranthambore's positioning and contribute meaningfully to our long term growth plans."

Speaking on his appointment, Mr. Pranav Bharadwaj said, "I am delighted to join Aamaghati Wildlife Resort Ranthambore and look forward to working closely with the team to further enhance guest experiences and strengthen the resort's position as a preferred destination for travellers seeking immersive wildlife and leisure experiences."

Lords Hotels & Resorts Appoints Devyani Jagtap as General Manager – Pre-opening

Mumbai, Maharashtra – Lords Hotels & Resorts is pleased to announce the appointment of Devyani Jagtap as General Manager – Pre-opening, based at its Corporate Office in Mumbai.

With over 16 years of hospitality experience, Devyani has developed strong expertise in pre-opening operations, strategic planning, and process implementation. Her ability to manage projects efficiently within demanding timelines makes her a valuable addition to the brand’s leadership team.

In her new role, she will lead pre-opening initiatives for upcoming properties and support operational alignment across the group.

Speaking on the appointment, Sudhir Jena, VP Corporate, Lords Hotels & Resorts commented, “We are delighted to welcome Devyani to the Lords family. Her extensive experience, dynamic approach, and operational expertise will play a pivotal role in strengthening our growing portfolio. We look forward to her valuable contribution as we continue to expand our footprint.”

Sharing her thoughts on the new role, Devyani commented, “I am excited to be a part of Lords Hotels & Resorts at such a dynamic phase of its growth. I look forward to contributing towards building efficient systems and supporting the brand’s commitment to quality and guest satisfaction.”

ibis Jaipur Appoints Pankaj Jha as General Manager to Drive Next Phase of Growth

New Delhi, April, 2026 – ibis, one of Accor’s most trusted and fastest-growing hospitality brands, has announced the appointment of Pankaj Jha as General Manager of ibis Jaipur. This appointment further strengthens the brand’s leadership team in one of its important and high-potential markets in India. As ibis continues to grow its presence across key Indian cities and focuses on raising the bar across guest experience, operational performance, and team excellence, having the right leadership in place at each property becomes central to that ambition.

With more than two decades of experience across luxury hotels, business destinations, and resort properties, Pankaj brings a well-rounded understanding of hotel management, commercial strategy, and service excellence to the role. Over the years, he has worked with a mix of upscale and luxury international hospitality brands across key business and leisure markets in India and the Middle East. This diverse exposure across different locations and market segments has given him strong expertise in hotel operations, guest experience, financial performance, service standards, and team leadership, making him well-equipped for a general manager role.

In his new role, he will lead the hotel’s overall business strategy and day-to-day operations, with a clear emphasis on strengthening operational performance, elevating the guest experience, nurturing talent within the team, and driving sustainable, long-term growth for the property.

Commenting on the appointment, Tejus Jose, Director of Operations, ibis and ibis Styles India, said, “Pankaj brings valuable industry experience along with a practical and thoughtful leadership approach. Throughout his career, he has successfully balanced business priorities with team development and service delivery, and that is exactly the kind of leadership ibis needs at this stage, since Jaipur remains an important destination within our network, and we are confident his leadership will further strengthen the hotel’s momentum while creating meaningful experiences for guests and employees alike”

Most recently, he served as Director of Operations at an upscale international hotel in Ahmedabad, where he played an important role in driving strong business performance and enhancing the overall guest experience. During his tenure, the property saw growth in revenue, improved guest feedback, smoother day-to-day operations, a more positive work environment, and a stronger focus on sustainable practices. His leadership style reflects a balanced approach that values both business growth and team well-being.

Speaking about his new role, Pankaj Jha, General Manager, ibis Jaipur, said, “I am truly excited to begin this new chapter with ibis Jaipur. The brand has built strong credibility among travellers by offering dependable hospitality with great value, and I look forward to collaborating with the team to further build on that foundation. My priority will be to create a collaborative work environment, maintain high service standards, and ensure guests enjoy a seamless and welcoming stay experience.”

A graduate in Hotel Management & Catering Technology from IHM Ahmedabad, he is also an alumnus of the prestigious Taj Management Training Program, a foundation that has shaped both his professional discipline and his approach to hospitality leadership.

This appointment reflects ibis’ continued commitment to investing in strong, experienced leadership as the brand strengthens its footprint across key cities in India and continues to evolve with the changing expectations of modern travellers. By placing the right people at the helm of its properties in high-growth markets, ibis continues to build the operational foundation and guest-first culture that will define its next chapter in the country.

Reto Moser Appointed General Manager of The Park Gstaad, A Four Seasons Hotel Ahead of Winter Opening

Four Seasons announces the appointment of Reto Moser as General Manager of The Park Gstaad, A Four Seasons Hotel, which is set to open in late 2026, ready for the winter season. Nestled in the heart of the Swiss Alps, the hotel will offer unparalleled luxury services for which Four Seasons is internationally renowned while continuing to reflect the heritage and rich history of this iconic property.

Following extensive renovations managed by Squircle Capital and led by French interior designer Joseph Dirand, The Park Gstaad, A Four Seasons Hotel will welcome guests with 75 rooms and suites, including a collection of luxury Penthouse Residences. The new culinary offerings will include a total of seven restaurants and lounges – ranging from a modern live fire grill to Japanese omakase and Swiss classics. At the property, guests will enjoy a luxurious spa and fitness centre including two treatment rooms dedicated exclusively to Clinique La Prairie. The hotel will also feature both indoor and outdoor swimming pools, Kids For All Seasons, as well as Alpine Lounge and Alpine Concierge services, providing the opportunity to book personalized winter and summer activities.

“Being born and raised in Switzerland, Gstaad has always been very close to my heart,” says Moser. “Some of my most memorable childhood days were spent skiing and exploring these mountains, and so returning here to open this iconic property is both deeply meaningful and a true honour. We’re thrilled to introduce Four Seasons to this exceptional destination and to share the genuine warmth of Alpine hospitality, making every guest feel completely at home while enjoying the personalised service Four Seasons is celebrated for.”

Moser brings more than two decades of international experience across Europe, the Middle East, and Asia. He joined Four Seasons in Provence in 2004, and over the years held positions in food and beverage operations in Bangkok and Koh Samui, before progressing into senior management roles in Cairo, Moscow, and Dubai.

Discreet Alpine Sanctuary with Effortless, Understated Luxury

Renowned as the first five-star hotel in Gstaad upon its opening in 1910, The Park Gstaad will be fully reimagined by Squircle Capital as a Four Seasons property, blending timeless Swiss elegance, mountain adventure and a refined international lifestyle. The hotel sits just a short walk from the famed Gstaad Promenade, home to gourmet restaurants, artisan food shops and fashion boutiques.  

The Park Gstaad, A Four Seasons Hotel joins the Four Seasons collection of heritage properties in Europe, as well as the brand’s collection of alpine properties, including in Megève, Jackson Hole, Vail, Santa Fe, Whistler and upcoming projects in Deer Valley and Telluride.

Juna Mahal, Ranthambore appoints Soumik Roy as General Manager

A leadership appointment brings extensive luxury hospitality experience to Juna Mahal, Ranthambore.

Juna Mahal, Ranthambore has announced the appointment of Soumik Roy as its General Manager. With nearly two decades of extensive experience in the hospitality industry, Roy brings a strong background in luxury hotel operations, pre-opening leadership, and food and beverage strategy.

Professional journey

Roy joins Juna Mahal with over 19 years of rich and diverse experience, having worked with some of the most respected hospitality brands across India and internationally. Over the course of his career, he has been associated with renowned properties and hospitality groups including The Beatle Hotel Powai, Azaya Beach Resort Goa, ONYX Hospitality Group, The Lalit Mumbai, Marriott Suites Pune, Hard Rock Hotel Goa, Swissôtel Kolkata, Park Hyatt Chennai, Holiday Inn Resort Goa, The Park Bangalore, and Grand Hyatt Mumbai.

Previous role and experience

Prior to joining Juna Mahal, Roy served as Pre-Opening General Manager and Corporate F&B Director at Planet Hotels & Resorts India, where he played a pivotal role in shaping operational strategies, overseeing pre-opening developments, and strengthening food and beverage concepts across the group.

Leadership and expertise

Throughout his career, Roy has consistently demonstrated a strong ability to elevate service standards, optimise operational efficiency, and build high-performing teams. His expertise in launching luxury properties and managing cross-functional operations positions him well to lead Juna Mahal into its next phase of growth.

On the appointment

On his appointment, Roy shared that he looks forward to contributing to the property’s vision of delivering exceptional guest experiences while celebrating the heritage and natural beauty of Ranthambore.

Lords Eco Inn, Dahej, Welcomes Jagsher Singh as General Manager

Jagsher Singh has joined Lords Eco Inn Dahej as the General Manager, bringing with him over 17 years of diverse experience in hospitality operations and strategic business management.

Singh holds a Diploma in Aviation & Hospitality from Rajiv Gandhi College, Jaipur, and has built a strong track record across hotel and resort operations. His core expertise includes strategic business planning, property audits, staff training, partner relationship management, guest experience enhancement, and sales growth.

With hands-on experience in budgeting, P&L management, and operational leadership, Singh has consistently driven business performance with a sharp focus on profitability and efficiency. He is also known for his strong communication skills and ability to lead and motivate multi-skilled teams, fostering a culture of collaboration and service excellence.

In his new role, he will lead the hotel’s operations with a strong emphasis on elevating service standards, enhancing guest experiences, and driving consistent business performance.

Speaking on the appointment, Sudhir Jena - VP Corporate, shared, "We are pleased to welcome Jagsher Singh to Lords Family. His well-rounded experience in hotel operations, coupled with his strategic and people-centric approach, makes him a strong addition to our leadership team. We are confident that his expertise will further strengthen our operational standards and contribute to the hotel’s continued growth.”

Expressing his enthusiasm, Jagsher Singh commented, “I am delighted to join Lords Eco Inn, Dahej, and be a part of a brand that is known for its commitment to quality and guest satisfaction. I look forward to working with the team to enhance operational efficiencies, deliver memorable guest experiences, and contribute to the hotel’s ongoing success.”

Amit Raman, General Manager of Radisson Blu Hotel Pune Hinjawadi, Welcomes Subhajit Mitra as Director of Rooms

Under the visionary leadership of GM Amit Raman, Radisson Blu Pune Hinjawadi strengthens its rooms division with a seasoned hospitality professional

Radisson Blu Hotel, Pune Hinjawadi, under the leadership of its accomplished General Manager, Mr. Amit Raman, has announced a significant addition to its executive team. Mr. Subhajit Mitra has been appointed as Director of Rooms, bringing with him over two decades of luxury hospitality experience across some of India’s most reputed branded hotels. This appointment reflects the strategic vision Mr. Raman has been steadily building at one of Pune’s most prominent business and MICE destinations.

Since assuming leadership, Mr. Amit Raman has set a clear mandate to position Radisson Blu Pune Hinjawadi as the city’s definitive luxury destination for corporate travellers, MICE events, and discerning leisure guests. Central to this vision is the elevation of the rooms division, the most direct interface between the hotel and its guests. The appointment of Subhajit Mitra is a deliberate move underscoring Mr. Raman’s commitment to building a leadership team of the highest calibre. Under his stewardship, the hotel has consistently pursued a guest-first philosophy, prioritising personalised service, seamless operations, and memorable stay experiences. Entrusting the rooms division to a leader of Mr. Mitra’s expertise signals the hotel’s intent to raise the bar even further in luxury hospitality delivery across the Hinjawadi business corridor.

“We are extremely pleased to welcome Subhajit Mitra to the Radisson Blu Pune Hinjawadi leadership team. His exceptional track record across some of India’s most prestigious hotel brands, combined with his deep expertise in rooms operations and guest satisfaction, makes him the ideal leader to elevate our guests’ experience to the highest standards. Subhajit’s passion for operational excellence and his proven ability to build and inspire high-performing teams will be a tremendous asset as we continue to strengthen our position as Pune’s preferred luxury hotel for business and leisure travellers,” said Mr. Amit Raman, General Manager, Radisson Blu Hotel, Pune Hinjawadi.

Mr. Subhajit Mitra is a hospitality professional whose career has been defined by a relentless pursuit of guest satisfaction and operational precision. Over more than 20 years, he has held senior rooms division roles at several reputed branded hotels across India, spanning luxury business hotels, resort properties, and high-footfall city destinations. He holds a B.Sc in Hotel and Hospitality Administration, providing him with a strong academic grounding that complements his extensive hands-on expertise. His mastery includes front office management, housekeeping excellence, pre-opening hotel launches, SOP formulation, and cross-functional team leadership — a skill set that aligns directly with the operational ambitions set by Mr. Raman. Known as a people-first leader, Mr. Mitra brings a culture of empowerment and accountability to every team he builds.

“I am truly honoured to join the Radisson Blu Pune Hinjawadi family. This hotel represents a compelling blend of modern luxury and a prime business location in Pune’s dynamic Hinjawadi corridor. My focus will be on creating memorable, consistent, and personalised guest experiences while building an empowered, guest-centric rooms division team. I look forward to contributing to the continued growth and success of this exceptional property,” said Mr. Subhajit Mitra.

Courtyard by Marriott Shillong Appoints Sharoni Sharma as General Manager

Shillong, 24 February 2026: 

Courtyard by Marriott Shillong is pleased to announce the appointment of Sharoni Sharma as its  new General Manager, effective 23rd February 2026. 

With over 15 years of diverse experience across luxury and upscale hospitality brands in India,  Sharoni brings a strong blend of operational excellence, strategic leadership, and people-first  management to the only internationally branded hotel in Meghalaya’s capital. 

Her career includes leadership roles with esteemed hospitality brands such as The Leela Palace  Jaipur, The Roseate, JW Marriott Hotel Bengaluru, and The Westin Goa. Throughout her journey,  Sharoni has been recognized for driving operational efficiencies, elevating guest satisfaction  benchmarks, and building high-performing teams. 

In her new role at Courtyard by Marriott Shillong, Sharoni will focus on strengthening the hotel’s  positioning as a preferred destination for business, leisure, and social events in Northeast India.  Her vision centers around three key pillars: 

1. Guest-Centric Innovation: Enhancing personalized experiences that reflect the warmth and  culture of Meghalaya. 

2. Operational Excellence: Driving performance across rooms, F&B, and events with strong  revenue focus and brand compliance. 

3. People & Culture: Building an empowered associate environment rooted in engagement,  growth, and service passion. 

Sharoni’s diverse operational experience and people-centric leadership approach are expected  to further strengthen the hotel’s market positioning, enhance guest experiences, and drive  sustainable growth across all key segments. 

Speaking on her appointment, Sharoni Sharma said: 

"Shillong is a destination with incredible character, warmth, and soul. To lead Courtyard by  Marriott Shillong is not just a professional opportunity for me, but a deeply meaningful one.  This hotel represents pride for the region, and I am excited to work alongside our passionate  team to create experiences that feel personal, thoughtful, and truly memorable for every  guest who walks through our doors."

Ramee Guestline Hotel, Dadar Appoints Dhananjay Vishwakarma as General Manager

Mumbai, February, 2026 – Ramee Group of Hotels has announced the appointment of Dhananjay Vishwakarma as General Manager of Ramee Guestline Hotel, Dadar. With more than 21 years of experience in the hospitality industry, Vishwakarma brings deep expertise in hotel operations, front office management, and revenue optimisation to the role.

A Rich Professional Background

Vishwakarma has worked with several renowned hospitality brands, including Sarovar Hotels & Resorts, Radisson Hotel Group, Lemon Tree Hotels, and InterContinental Hotels Group (IHG) in Mumbai. Most recently, he served as Hotel Manager at Residency Sarovar Portico, where he successfully led operations for six years.

Role and Responsibilities

As General Manager, Vishwakarma will oversee:

• Hotel operations and guest experience standards

• Revenue and profitability management

• Brand compliance and asset management

• Team leadership and performance optimisation

Strategic Alignment

His appointment reflects Ramee Group’s continued focus on operational excellence, guest satisfaction, and sustainable growth. By leveraging Vishwakarma’s extensive industry knowledge, the hotel aims to strengthen its market positioning and deliver enhanced value to guests.