The Lux Collective Celebrates Global Recognition With Multiple Industry Awards

Mauritius, April 2026 :The Lux Collective has announced a series of prestigious international accolades across its portfolio reinforcing its commitment to exceptional guest experiences and responsible tourism practices worldwide. The recognition highlights the group’s continued focus on service excellence, sustainability, and meaningful hospitality.

At the British Airways Holidays Customer Excellence Awards 2025, several of the group’s properties were ranked among the top-rated hotels globally. These awards are based on more than 100,000 verified customer reviews collected in partnership with Feefo, evaluating performance across key areas such as service, cleanliness, location, and sleep quality. Among the standout properties were LUX* South Ari Atoll in the Maldives, as well as LUX* Belle Mare and Tamassa Bel Ombre in Mauritius. LUX* Grand Gaube in Mauritius received additional recognition for achieving 10 Years of Excellence. These honours coincide with the 70th anniversary of British Airways Holidays and the 10th anniversary of its Customer Excellence Awards.

The group’s resorts also received strong recognition from European travellers through HolidayCheck, Germany’s leading hotel review platform. Based entirely on verified guest feedback, the Recommended on HolidayCheck 2026 distinction was awarded to several properties, including LUX* Le Morne, SALT of Palmar, and Tamassa Bel Ombre in Mauritius, reflecting their popularity and consistent guest satisfaction.

Further strengthening its global reputation, LUX* Marijani Zanzibar, the flagship brand’s boutique beachfront resort in Tanzania, achieved a significant milestone by securing a Silver Award at the WTM Africa Responsible Tourism Awards. This marks the property’s first recognition at a continental level. Presented in Cape Town, the awards honoured just 22 organisations across 13 countries for their measurable impact in advancing sustainable tourism, in partnership with the International Centre for Responsible Tourism.

LUX* Marijani Zanzibar was recognised in the Local Economic Benefit category for its strong commitment to integrating local suppliers into its value chain and supporting sustainable livelihoods within the community. Its initiatives include collaboration with local fishermen, farmers, seaweed-farming communities, and women’s cooperatives, creating lasting economic impact in the region. This achievement underscores the resort’s dedication to responsible tourism, community engagement, and The Lux Collective’s Circle of Care initiatives embedded in its daily operations.

Olivier Chavy, Chief Executive Officer of The Lux Collective, noted that these global recognitions reflect the passion and dedication of the teams across all properties. He emphasised that being acknowledged by both guests and industry partners is highly rewarding and serves as motivation to continue raising standards as a leader in luxury hospitality.

These achievements collectively demonstrate The Lux Collective’s ongoing commitment to delivering meaningful and memorable guest experiences while continuously elevating standards in service, design, and sustainability.