Exclusive Interview | Chef Prateek Basu, Director of Culinary, Wyndham LATAMC Region.
/ prabhjot bedi“DISCIPLINE, DISCIPLINE, DISCIPLINE, DISCIPLINE & MORE DISCIPLINE”

Tell us about your journey. How did it all start?
It all started when I was in class 9th and somehow heard about the Hospitality Industry and studying Hotel Management. And then after clearing school got myself into the course of fulfilling what I have planned all these years. As I was always interested in being a Chef and my journey also moved towards that. I even got selected to participate in the National Chef Competition in 2nd year where only final year students are allowed. It paid dividends and I won an award while participating. Before completing my final year I got selected for Hyatt Kolkata to work in an Italian speciality restaurant. That's where it all began till currently as Director of Culinary at Wyndham LATAMC Region.
What do you think it takes to succeed in this industry?
A lot of discipline and patience.
Share with us 5 skills that you think will be critical for a hospitality career in the future.
DISCIPLINE, DISCIPLINE, DISCIPLINE, DISCIPLINE & MORE DISCIPLINE
The new, young traveler wants experiences and insta-ready content. What do you have in store for them?
Things have changed a lot in today's Social Media trends. One has to be ready with modern food concepts and plating to keep up with the modern trends. I always innovate new concepts and be ahead of the game.
Launching something new is both an exciting opportunity and a responsibility. Share with us a deep dive into your process for these new launches.
A lot of research and proper planning needs to take place before conceiving any new idea. One has to be sure and confident about the idea as it involves a lot of time and money. A proper Menu Engineering is a must before launching a new menu for example.
What does the future look like? For the industry, you, your project / initiative.
Future is looking great, alive and kicking. A lot of talented professionals are coming into the scene who are very confident about their worth. These young kids need to just follow their dreams but be little patient for achieving success.
What are the attributes you look for while selecting or hiring?
A very positive attitude of "YES CHEF" will do for me while hiring. I can mould the person based on my training plan and grooming process.
What is your favourite interview question & why?
Do you have any PHYSICAL, MEDICAL and RELIGIOUS issues that you can't work on any particular day or shift ?
Describe an ideal hospitality professional.
Humble, guest focused and disciplined professional.
Making a vision into a reality can be very daunting. We would love a deep dive into your process for all your initiatives.
Take one thing at a time. It's very easy to get confused with so many things going around you. Just need to stay focus and execute the plan one by one.
Share some of your secrets in keeping an engaged, safe and happy team.
EMPATHY and NO EGO.
What does not exist in the world, but you would like it to?
TIME TRAVEL probably to see how cooking trends will be in future.
How do you think AI will impact our industry?
All Inclusive is "THE” thing now in the hospitality industry. It mostly caters the guest needs of a worry free travel and removes signing cheque/ bill every time. The more the better will result in high job vacancies once demand is more.
What is the one app / tech solution you would love to see?
All electronic KOT's in the kitchen will help for sure.
I truly enjoy mentoring the next generation of hospitality professionals. Whenever I travel to our hotels, I make it a point to engage with the on-ground teams, sharing practical insights and lessons drawn from real-world project challenges and solutions.
It’s not just about the food moreover, it’s about creating an experience that feels authentic and personal. Adventure teaches you to stay calm under pressure and take calculated risks, which helps me make better decisions at BHPL.
In essence, an ideal hospitality professional is someone who combines skill, dedication, and a genuine sense of care.
Sustainability is not a buzzword—it’s a responsibility. At The Orchid, we align our sales narratives with the hotel’s eco-conscious philosophy.
At dhi Hospitality, we help hotels translate data into practical, forward-thinking strategies, combining analytics with real-world expertise to drive sustainable growth and stronger market positioning.
By combining nature, innovation, and sustainability, your venture can offer luxurious stays that highlight the best of India while contributing to local economies and protecting the environment.
Consumers demand personalized dining experiences, customization based on taste preferences, dietary habits, and convenience. Chefs must continuously adapt, fine-tune their skills, and create handcrafted, memorable gourmet flavors. The ability to balance innovation with consistency is key.
In the early days, I was just passionate—I wasn’t yet experienced. I trusted the wrong advisors, hired the wrong teams, spent money where I shouldn’t have, and ignored my gut. The result? A heavy financial hit and a lot of emotional turmoil. But those were also the most powerful years of learning.
Success isn’t just about talent; it’s about having the right people in your corner.
Hospitality today is undergoing a significant transformation from product-centric to emotionally resonant experiences. Guests no longer seek mere accommodation; they desire belonging, identity, and emotional connection.
Striking the right balance between tradition and innovation is key. Tradition offers familiarity, cultural richness, and authenticity, while innovation introduces creativity, modern techniques, and excitement. Curate experiences that honor the cultural and culinary heritage of each destination.
Say cheers to NATURAL & NO to CHEMICALS!
Tell your story. Photography isn’t just about rooms and lobbies—it’s about mood, atmosphere, and the experience you want guests to imagine.
A successful marketing campaign not only drives bookings but also enhances brand perception, fosters guest loyalty, and ensures sustained visibility in a highly competitive industry.
The biggest challenge all the hospitality brands face today is how to stand out and be unique in this crowded market and also ensuring that digital marketing actually brings in conversions for them.
It’s always challenging for IHM to prepare the students as per the expectation of industry. In my opinion, IHM should focus on right attitude for the service, discipline, positive personality development, and improved communication. The knowledge of the relevant subjects, mastering of skills and balanced managerial input to take right decisions at right time.
True success is when guests leave with memorable experiences, employees feel valued and I continuously push my own boundaries to innovate and grow.
We’re on a mission to make guest experience a tangible focus area for hotels to drive more business & revenue.
We envision a bright future where guests receive seamless, personalised services inside the hotel and outside, making their travel journeys more engaging & fulfilled.
By thoughtfully integrating traditional methods with modern digital tools, hospitality organizations can create a dynamic and effective training program.
At Mövenpick Resort Al Marjan Island, we strive to create a seamless fusion of luxury and culture, offering guests an immersive experience that celebrates the rich traditions of Ras Al Khaimah.
With Guestara, we’re tackling a fundamental yet neglected issue in hospitality—using AI to make guest interactions seamless and truly personalized.
"Travelers are increasingly seeking experiences that rejuvenate and inspire. Wellness is merging with tourism, and cultural authenticity has a profound healing effect" Read the full interview >
The hospitality industry is expected to face significant financial shifts in the coming years due to evolving consumer preferences, technological advancements, environmental concerns, and economic factors.
What truly excites me about People & Culture is the ability to shape careers, nurture potential, and instill a sense of purpose within individuals.
I wanted to create a platform that could connect people in meaningful ways while ensuring that both travelers and property owners had an exceptional experience.
Let’s be honest, nothing really prepares you for hospitality until you’re in it. Every twist and turn taught me something new, like how to keep calm when things go sideways or how to turn a hiccup into a win for the guests.
I believe in the transformative power of joy and humor in the workplace. Infusing positivity into our daily interactions creates an engaging atmosphere that fosters creativity and collaboration.
What advice would you give to young chefs and hoteliers aspiring to leave their mark in the industry?A Chef is an artist with a sharp brain. The top priorities should be on Culinary Skills, Passion for Cooking, Willingness to learn & do lots of Hard Work, Leadership Skills, awareness and complete hold on Financials, An Eye for Detail, Innovation, Hygiene and Team Building.
For 2025, my priorities include strengthening The Westin Mumbai Powai Lake’s positioning as a wellness destination for both business and leisure travelers