Crowne Plaza Greater Noida Announces Elevation of Shawali Gupta as Marketing Manager

Greater Noida, India — Crowne Plaza Greater Noida is pleased to announce the elevation of Shawali Gupta to the role of Marketing Manager, recognizing her impactful contributions and dynamic leadership in driving the hotel’s marketing and communications strategy.

 Having been an integral part of the property since 2024 as Assistant Manager – Marketing & Communications, Shawali has played a pivotal role in strengthening brand visibility and delivering high-impact campaigns across digital and on-ground platforms. Over the past 1.5 years, she has successfully led integrated marketing initiatives for the hotel’s 398 rooms and its diverse portfolio of dining destinations, including Mosaic, Spice Art, Chao Bella, BBC, and Mosaic Pastry Lounge.

 In her new role, Shawali will spearhead the overall marketing strategy, leveraging her expertise in digital ecosystems, brand storytelling, and performance-driven campaigns. She has been instrumental in managing key IHG platforms such as Boost, Merlin, Medallia, Brand Warehouse, and Concerto, while also leading social media strategy, influencer collaborations, PR outreach, and content development aligned with global brand standards.

With over nine years of experience spanning hospitality and media, Shawali brings a distinctive blend of editorial expertise and marketing insight. Prior to joining Crowne Plaza Greater Noida, she held key roles with leading media organizations including Times Network, Network18 Media & Investments Limited, and The Times of India, where she specialized in social media strategy, content optimization, and audience engagement. Her hospitality experience includes her tenure with The Oberoi Group, where she supported marketing and communications for both The Oberoi Gurgaon and Trident Gurgaon, contributing to integrated marketing activations, campaign planning, and brand storytelling across the two properties.

 Shawali began her career with iDiva, part of Times Internet, where she built a strong foundation in digital content, social media strategy, and audience growth.

 An alumna of Makhanlal Chaturvedi National University of Journalism and Communication and Patna Women's College, Shawali holds a Master’s degree in Electronic Media and a Bachelor’s degree in Mass Communication. Her strengths lie in blending creativity with analytics to deliver measurable marketing outcomes.

 Commenting on her elevation, Shawali Gupta said, “It has been an exciting journey with Crowne Plaza Greater Noida. I look forward to further strengthening the brand’s presence through innovative campaigns, meaningful collaborations, and impactful storytelling that resonates with our audiences.”

 Known for her keen eye for trends, passion for fashion, and creative storytelling, Shawali continues to bring fresh perspectives to hospitality marketing.

Aravali Marriott Resort & Spa, Delhi NCR Appoints Harendra Sharma as Executive Housekeeper

Delhi NCR, April 2026: Aravali Marriott Resort & Spa, part of Marriott International, has announced the appointment of Harendra Sharma as Executive Housekeeper, further strengthening the resort’s commitment to operational excellence and elevated guest experiences.

In his new role, Harendra will lead the Housekeeping functions at the resort, overseeing overall department operations including guest rooms, public areas, laundry, landscaping, budgeting, vendor management, and team development. He will be responsible for ensuring the highest standards of cleanliness, guest satisfaction, and service delivery, while driving efficiency and consistency across all touchpoints.

This appointment reflects the resort’s focus on strengthening leadership within key operational departments as it continues to build its presence in the Delhi NCR hospitality landscape. The role is integral to maintaining service excellence and delivering on the brand promise aligned with Marriott Hotels’ global standards.

Harendra brings with him over 13 years of experience across luxury and upscale hospitality brands. Prior to joining the resort, he was associated with Radisson Blu Hotel & Spa Nashik as Executive Housekeeper. His previous roles include key positions at Raffles Udaipur, The Leela Palace Jaipur, JW Marriott Prestige Golfshire Resort & Spa, Hyatt Regency, and The Oberoi Amarvilas.

Throughout his career, Harendra has been recognized for his performance and contribution to guest satisfaction, receiving multiple accolades including Manager of the Month, Trainer of the Month, Employee of the Month, and Star of the Year. He is also a Certified Departmental Trainer (CDT) and has consistently achieved strong scores in LQA (Leading Quality Assurance) & BSA.

He holds a Bachelor’s degree in Hotel Management from Punjab Technical University, Jalandhar.

Harendra’s appointment aligns with Aravali Marriott Resort & Spa’s continued focus on operational excellence and delivering refined, high-quality guest experiences as part of Marriott International’s global portfolio.

Nicolas Laufrais Appointed Senior Director of Commercial for Four Seasons Resort Bali at Jimbaran Bay and Four Seasons Resort Bali at Sayan

Nicolas Laufrais has been appointed Senior Director of Commercial, overseeing Four Seasons Resort Bali at Jimbaran Bay and Four Seasons Resort Bali at Sayan. With more than 15 years of experience across sales, marketing and revenue management roles within international hospitality brands, Laufrais brings a balance of analytical expertise and creative commercial thinking to the role, with a focus on long‑term, sustainable growth.

He most recently spent two years immersed in Bali’s hospitality landscape, leading the commercial positioning and launch strategy at Regent Bali Canggu.

Previously, Laufrais served as Head of Commercial at InterContinental Cascais‑Estoril, where he focused on strengthening luxury partnerships and lifestyle positioning within a competitive European market. Earlier in his career, he held the role of Director of Sales and Marketing at Conrad Bora Bora Nui, further developing his experience in the ultra‑luxury segment. In his new role, Laufrais will oversee commercial strategy across both resorts, integrating sales, marketing and revenue initiatives while maintaining a strong connection to place.

“Luxury travel today is about emotional resonance,” says Laufrais. “The resorts offer distinctive experiences in two remarkable settings. My focus is to strengthen global positioning while ensuring each initiative reflects the authenticity, heritage and sense of connection that define these resorts.”

As Senior Director of Commercial, Laufrais will shape a unified strategy that balances each resort’s distinct identity with a shared commercial approach. Four Seasons Resort Bali at Sayan, set along the Ayung River, offers a secluded jungle setting rooted in the island’s spiritual traditions. Four Seasons Resort Bali at Jimbaran Bay presents a beachfront environment centred on Balinese culture and relaxed coastal living.

Across both properties, Laufrais will work to align commercial planning with local context, supporting a cohesive vision that respects each resort’s individual character.

“To lead the commercial strategy for two resorts that reflect Bali so distinctly, from the oceanfront setting of Jimbaran Bay to the serenity of Sayan, is a meaningful responsibility,” says Laufrais. “Individually, each resort has a strong identity; together, they represent the breadth of the island’s culture, landscape and sense of place.”

Ventive Hospitality Strengthens Leadership Team with Appointment of Amit Sachdeva as AVP Operations

Pune, April 2026: Ventive Hospitality Limited, a premier listed hospitality platform promoted by Panchshil Realty and Blackstone, has announced the appointment of Amit Sachdeva as Assistant Vice President – Operations, further strengthening its leadership team as the company enters its next phase of growth.

In his new role, Amit will oversee operational excellence across Ventive Hospitality’s portfolio, with a focus on driving performance efficiencies, enhancing guest experience standards, and supporting the company’s strategic growth initiatives. He will also lead key operational functions ensuring alignment with the company’s vision of delivering world-class hospitality experiences.

 Bringing over 25 years of experience in the hospitality industry, Amit has worked with globally renowned brands across luxury and upscale segments. He has previously served as General Manager at JW Marriott Mussoorie Walnut Grove Resort & Spa. Over the years, he has held several key leadership roles, including Cluster General Manager for Hyderabad Marriott Hotel & Convention Centre and Courtyard by Marriott, Assistant Vice President at The Camellias by DLF, and senior positions across Marriott International, AccorHotels, Starwood Hotels & Resorts, Oberoi Hotels & Resorts, and The Imperial, New Delhi.

 Throughout his career, Amit has been recognized for driving business turnarounds, delivering strong revenue growth and building high-performing teams. His leadership has contributed to award winning operations, significant year-on-year growth across rooms and food and beverage and consistently building high guest satisfaction scores across properties.

 Commenting on his appointment, Ranjit Batra, CEO, Ventive Hospitality Limited, said, “We are pleased to welcome Amit to Ventive Hospitality. His extensive experience and deep understanding of luxury hospitality operations will further strengthen our leadership team. As we continue to scale and enhance our portfolio, his expertise will play a critical role in driving operational excellence and delivering superior guest experiences.”

 Mr. Amit Sachdeva added, “I am excited to join Ventive Hospitality at a time of strong growth and opportunity. The company’s vision and commitment to excellence strongly resonate with me. I look forward to contributing to its continued success and working closely with the team to elevate operational standards and create exceptional experiences for guests.”

 Amit has successfully led complex business environments spanning large-scale luxury hotels, mixed-use hospitality developments, and residential hospitality operations. He has implemented robust operational frameworks and driven sustainable growth initiatives, while fostering a culture of excellence and innovation within teams.

Shri Vallabh Vilas Lords Plaza, Nathdwara, Appoints Kaladhar Tripathy as General Manager

Kaladhar Tripathy has been appointed as the General Manager of Shri Vallabh Vilas Lords Plaza, bringing with him over 27 years of extensive experience in hospitality management and operations.

An alumnus of the Institute of Hotel Management, Chennai, Tripathy holds a Bachelor’s Degree in Hotel Management and has built a distinguished career across leading hospitality brands. His expertise spans business operations, revenue optimization, and strategic planning, with a strong focus on driving profitability while aligning with organizational vision and long-term growth.

Throughout his career, Tripathy has demonstrated exceptional leadership capabilities, successfully managing multi-skilled teams and fostering a culture of excellence. His strong communication skills and people-centric approach have consistently contributed to enhanced guest satisfaction and operational efficiency.

In his new role at Shri Vallabh Vilas Lords Plaza, Nathdwara, he will be responsible for overseeing overall hotel operations, strengthening service standards, and positioning the property as a preferred destination for both leisure and pilgrimage travelers visiting Nathdwara.

Speaking on the appointment, Vikas Suri, VP- Operations & Development, shared, “We are delighted to welcome him to Lords Family. His extensive industry experience, operational expertise, and people-first leadership style align perfectly with our vision of delivering exceptional guest experiences. We are confident that under his leadership, the hotel will continue to strengthen its market positioning and set new benchmarks in hospitality excellence.”

Expressing his enthusiasm, Tripathy commented, “I am honored to join Shri Vallabh Vilas Lords Plaza at such an exciting phase of its growth. Nathdwara holds immense cultural and spiritual significance, and I look forward to working closely with the team to enhance guest experiences, drive operational excellence, and contribute meaningfully to the hotel’s continued success.”

Sarovar Hotels Appoints Ankur Chandra as Senior Director – Development

Gurugram, April 2026: Sarovar Hotels has announced the rejoining of Ankur Chandra as Senior Director – Development.

With over 23 years of experience in hotel operations and development, Ankur brings strong expertise in driving growth and expanding hotel portfolios across diverse markets. Over the course of his career, he has held key leadership roles across operations and development functions with leading hospitality brands. Prior to rejoining Sarovar Hotels, he was associated with IHCL as Corporate Director – Real Estate & Development.

In his new role at Sarovar Hotels, Ankur will be responsible for leading development initiatives and driving new hotel signings, supporting the group’s continued expansion across key domestic and international markets.

Commenting on the appointment, Rajesh Ranjan, Sr. VP – Development, Sarovar Hotels said: “We are delighted to welcome Ankur back to Sarovar Hotels. His deep understanding of the hospitality landscape, coupled with his proven track record in development, will be instrumental as we accelerate our expansion strategy. We are confident that his leadership will further strengthen our growth pipeline and reinforce our presence across high-potential markets.”

Ankur’s return comes at a time when Sarovar Hotels is focused on strengthening its development pipeline and expanding its footprint across emerging and established destinations.

About Sarovar Hotels: Sarovar Hotels Pvt. Ltd. is a leading hotel management company and one of the fastest-growing chains of hotels in India. Headed by a team of industry veterans, the company manages over 150 operational hotels in 87 destinations across India, Nepal, and Africa, under the Sarovar Premiere, Sarovar Portico, Hometel, and Golden Tulip brands. Sarovar Hotels covers the Budget – Economy, Midscale – Upper Midscale & Upscale spectrum and also operates a Corporate Hospitality Services division for business schools and corporate institutions.

With 17 regional sales & reservations offices across India, Sarovar Hotels is among the country’s most diverse hotel management companies. Sarovar Hotels is part of the Paris-headquartered Group Du Louvre, a major player in the global hospitality industry, managing a portfolio of 1700 hotels across 60 countries.

The St. Regis Mumbai Appoints Radhika Mathur as Director of Marketing and Communications

Mumbai April 2026, The St. Regis Mumbai, the city’s best address for timeless luxury and bespoke service, is delighted to announce the appointment of Radhika Mathur as the Director of Marketing and Communications. In her new role, she will lead the hotel’s brand strategy, public relations, digital presence, and integrated communications, further strengthening its position as Mumbai’s most coveted luxury destination.

A dynamic hospitality marketing leader with over a decade of experience across luxury and lifestyle brands, Radhika brings with her a deep understanding of brand storytelling, reputation management, and strategic positioning. 

Radhika has held leadership roles at Four Seasons Hotel Mumbai, where she progressed from Marketing Communications Manager to Director of Public Relations. During a pivotal phase of redevelopment, she spearheaded the relaunch of AER, renovated guest rooms, and Opus, crafting clear and compelling narratives that enhanced guest traction and strengthened the hotel’s presence across luxury media. Her tenure was marked by a strong focus on cross-functional collaboration, agency leadership, and maintaining brand consistency during periods of transformation.

Her earlier experience includes leading marketing communications at Fairmont Jaipur and working as a 360° Marketing Consultant with Templatolio, a Hotelivate-affiliated agency, where she drove brand building and digital storytelling strategies for prominent hospitality portfolios including Ibis, Courtyard by Marriott Gurgaon, and Radisson properties across key Indian cities.

Radhika holds an MBA in Global Hospitality Management from Les Roches, Switzerland, and a Bachelor of Arts in Psychology from Fergusson College, University of Pune. Known for her strategic clarity and creative instinct, she combines analytical thinking with refined storytelling to create impactful luxury narratives.

With her appointment, The St. Regis Mumbai looks forward to ushering in a new chapter of elevated brand experiences, reinforcing its legacy of elegance, innovation, and impeccable service under her visionary leadership.

Summit Hotels & Resorts appoints Deepak Bothra as Corporate General Manager

Strengthening its operational leadership as it expands across the Eastern Himalayan region, Summit Hotels & Resorts has appointed Deepak Bothra as Corporate General Manager. With close to three decades of experience in hospitality, Deepak Bothra brings deep expertise across hotel operations, pre-opening projects, quality control, and revenue management. Over the years, he has worked with leading international and regional brands, holding senior leadership roles and contributing to the successful launch and turnaround of multiple properties.

In his new role, Deepak Bothra will oversee operational strategy, service standards, and performance optimisation across Summit’s growing portfolio. His focus will be on strengthening quality benchmarks, streamlining systems, and ensuring consistency across properties as the brand continues to scale its presence in Sikkim, Darjeeling, and the wider Northeast.

Commenting on the appointment, Sumit Mitruka, CEO, Summit Hotels & Resorts, said, “Deepak brings a rare combination of operational depth and quality-driven thinking. As we continue to expand our network across the Northeast, strengthening internal systems and service standards becomes critical. His experience in building and refining hotel operations will play a key role in driving consistency and long-term performance across our portfolio.”

Nikhil Bhaskaran Appointed as Director of Food & Beverage at The Ritz-Carlton, Pune

India, April 2026: The Ritz-Carlton, Pune is delighted to announce the appointment of Mr. Nikhil Bhaskaran as Director of Food & Beverage. Bringing over 10 years of distinguished experience in luxury hospitality, Nikhil joins the leadership team with a proven track record of elevating dining experiences and driving operational excellence.

 In his new role, he will oversee the hotel’s diverse food and beverage portfolio, including signature restaurants, bars, in-room dining, and banqueting operations. He will focus on curating innovative culinary concepts, enhancing guest experiences, and strengthening the hotel’s position as a leading dining destination in Pune.

Prior to joining The Ritz-Carlton, Pune, Nikhil served as Food & Beverage Manager at Shangri-La Eros, New Delhi, where he led multi-outlet operations, driving revenue growth through strategic planning, menu engineering, and experiential dining initiatives. He also held key leadership roles at The Lodhi, New Delhi, where he played an instrumental role in achieving record-breaking revenues, executing successful food pop-ups, and elevating the hotel’s dining experiences.

Nikhil’s expertise spans concept development, team leadership, and guest-centric innovation. His career also includes valuable experience with renowned luxury brands such as The Leela Palace and The Oberoi Amarvilas, where he honed his foundation in service excellence and hospitality leadership.

At The Ritz-Carlton, Pune, he will spearhead the food and beverage operations, with a vision to refine dining concepts, optimize performance, and craft distinctive guest experiences aligned with the hotel’s commitment to luxury and exceptional service.

 Commenting on his appointment, Nikhil said, I am honoured to join The Ritz-Carlton, Pune, a brand globally renowned not only for its exceptional service but also for its distinctive dining experiences. I look forward to working with the talented team to further elevate the hotel’s culinary offerings.”

The Ritz-Carlton, Bangalore appoints Colin Tait as Director of Beverage

An international hospitality professional brings global expertise in beverage strategy and whisky curation to the leadership team.

The Ritz-Carlton, Bangalore announces the appointment of Colin Tait as Director of Beverage. A highly accomplished Scottish professional, Colin brings over two decades of international experience shaped across Asia and beyond.

Career journey

He first gained regional acclaim as the opening Bar Manager at Vesper Bangkok, where he played a pivotal role in establishing the bar’s identity and guiding it to recognition on the inaugural Asia’s 50 Best Bars list—a distinction it continues to hold. Colin went on to spend a significant part of his career in Shanghai, where he evolved from bar leadership into entrepreneurship. As an Operations Partner, he co-founded Black Rock Shanghai, a whisky-led bar concept inspired by its acclaimed London counterpart, building a reputation for its curated whisky selection and progressive cocktail program.

He also holds a Diploma in Single Malt Whisky from the Edinburgh Whisky Academy and has curated a 200-label whisky collection at Black Rock Shanghai. With a distinctive strength in concept-driven beverage experiences and whisky curation, Colin now brings his global perspective and creative direction to The Ritz-Carlton, Bangalore.

On his role

“Exceptional beverage programmes are an artful interplay of craftsmanship, cultural nuance, and a distinct point of view,” says Tait. “At The Ritz-Carlton, Bangalore, I look forward to curating a spirited narrative where global influences meet local character; through a whisky-forward lens, thoughtful menu composition and immersive bar experiences designed to linger long after the last sip.”

Role and responsibilities

In his new role, Colin will lead beverage strategy and operations, refining the hotel’s bar identity and crafting elevated guest experiences in line with global standards.

Leadership perspective

Speaking on the appointment, Reuben Kataria, General Manager, said, “As Beverage Director, Colin will play a pivotal role in shaping the beverage programming and positioning The Ritz-Carlton, Bangalore as a true F&B powerhouse. With deep technical expertise, a nuanced understanding of global bar culture, and a strong narrative-led approach, he brings both depth and cohesion to the portfolio. From the refined, cloak-and-society experience of The Ritz-Carlton Bar to the new high-energy bar currently in development, and the eventual reimagining of BANG, Colin will be the key force aligning diverse concepts into a singular, compelling beverage vision that balances innovation, consistency, and commercial performance.”

Conrad Bengaluru appoints Aagman Baury as Hotel Manager

A leadership appointment aimed at strengthening operations and enhancing guest experience at the luxury hotel.

Conrad Bengaluru announces the appointment of Aagman Baury as its new Hotel Manager. With extensive experience across luxury and upscale hospitality, Aagman brings a strong track record of operational excellence, strategic leadership, and guest-centric innovation.

Professional background and experience

A seasoned hospitality professional, Aagman has held leadership roles with renowned brands including The Leela Palaces Hotels and Resorts, Hyatt Hotels Corporation, InterContinental Hotels Group, and Marriott International. Over the course of his career, he has successfully led full-service and luxury hotels, managed pre-opening projects and operational turnarounds, and consistently delivered strong financial performance while enhancing guest satisfaction.

Previous role and expertise

Prior to joining Conrad Bengaluru, Aagman served as General Manager at The Leela Ambience Convention Hotel, Delhi, where he played a key role in driving operational efficiency and strengthening the property’s market positioning. His earlier stints include leadership roles at Park Hyatt Hyderabad, Trident BKC, and JW Marriott Marquis Doha, where he built deep expertise across hotel operations and rooms division management.

Role and responsibilities

In his new role, Aagman will oversee overall hotel operations, focusing on delivering exceptional guest experiences, strengthening operational efficiencies, and driving sustainable growth. He brings a collaborative and data-driven approach to leadership, with a strong emphasis on building high-performing teams, fostering a culture of accountability, and aligning business strategies with long-term asset value.

On the appointment

Commenting on his appointment, Aagman Baury said, “I am delighted to join Conrad Bengaluru and look forward to working with a talented team to further elevate the hotel’s positioning as a leading luxury destination. My focus will be on delivering consistent excellence, enhancing guest experiences, and driving growth through innovation and strong team collaboration.”

Marriott Executive Apartments Hyderabad Elevates Chef Suresh Rajan Pillai as Head Chef

Celebrating a culinary journey rooted in memory, tradition, and modern South Indian expression

Hyderabad, 16 th April 2025 - Marriott Executive Apartments Hyderabad is pleased to announce the promotion of Chef Suresh Rajan Pillai to Head Chef, recognising his exceptional contribution to the property’s culinary identity and continued commitment to innovation.

Previously serving as Chef de Cuisine, Chef Suresh has been the creative force behind Mazzo, the hotel’s rooftop restaurant, where he has redefined South Indian cuisine through a contemporary lens. His elevation marks a natural progression in a journey shaped by passion, authenticity, and a deeply personal connection to food.

With a strong foundation in hotel management and culinary science from Oriental Catering College of Hotel Management, Madurai, Chef Suresh blends technical expertise with storytelling. His culinary philosophy is rooted in the belief that every dish carries a memory; drawing inspiration from the temple-city rhythms of Madurai, the coastal kitchens of Kerala, and his Malaysian lineage. His menus are often described as a modern interpretation of South India’s soul food, seamlessly weaving tradition with innovation.

During his tenure, Chef Suresh has curated a series of immersive dining experiences that have elevated Mazzo’s positioning in Hyderabad’s culinary landscape. From meticulously crafted Onam Sadhyas that celebrate Kerala’s festive heritage to thoughtfully designed Navratri menus featuring over 40 saatvik dishes, his work reflects both cultural depth and contemporary refinement. Signature creations such as Venad Paal Konju, jackfruit masala wrapped in banana leaf, and his multi-course Malabar Feast have resonated strongly with diners, offering both nostalgia and novelty in equal measure.

His leadership has also played a pivotal role in the successful revamp of Mazzo’s menu, transforming it into a destination for modern South Indian dining. Through his vision, the restaurant continues to bring together coastal flavours, temple traditions, and progressive culinary techniques in a format that appeals to today’s discerning guest.

Chef Suresh’s contributions have been widely recognised, most notably with the Chef of the Year award at the Restaurant India Awards 2026, underscoring his impact on the evolving culinary narrative in India.

In his new role as Head Chef, Chef Suresh will oversee the culinary direction across the property, further strengthening its food and beverage offerings while continuing to champion regional Indian cuisines through innovative and meaningful dining experiences.

ITC Windsor Appoints Rajib Ghosh as Loss Prevention Manager

April 16th 2026, Bengaluru: ITC Windsor is pleased to announce the appointment of Mr. Rajib Ghosh as its Loss Prevention Manager, further strengthening the hotel’s commitment to safety, security, and operational excellence.

With over two decades of experience in security management and risk mitigation across hospitality and corporate environments, Rajib brings deep expertise in safety operations, crisis preparedness, and loss prevention. His core strengths include surveillance management, fire and life safety systems, emergency response planning, and the implementation of structured security frameworks.

Rajib has built a distinguished career working with renowned organizations such as Taj Hotels Resorts and Palaces, Lemon Tree Premier and Red Fox Hotel, Wyndham Grand Agra, DLF Power and Services Limited, and the United States Embassy in New Delhi. He has successfully led large security teams, managed high-profile events, and implemented advanced safety systems in complex and high-footfall environments. His strong leadership and operational acumen have consistently contributed to creating secure, well-managed, and compliant properties.

A graduate from Central University, Silchar, Rajib has further strengthened his credentials with specialized international security certifications from Blue Sky International, Israel, along with professional training in fire safety and emergency management. He possesses in-depth knowledge of modern surveillance technologies, risk assessment, business continuity planning, and regulatory compliance.

In his new role at ITC Windsor, Rajib will be responsible for strengthening the hotel’s loss prevention strategy, enhancing safety protocols, and ensuring seamless coordination with internal departments and external agencies. He will oversee overall security operations, risk evaluation, emergency response planning, and compliance management to uphold the highest standards of safety and vigilance.

Speaking on the appointment, Ms. Sabrina Dey, General Manager, ITC Windsor, said, “We are delighted to welcome Rajib Ghosh to ITC Windsor. His extensive experience and strong leadership in security and loss prevention will be instrumental in further strengthening our safety framework. We are confident that his expertise will play a vital role in ensuring a secure and comfortable environment for our guests and associates.”

Commenting on his new role, Mr. Rajib Ghosh said, “I am honoured to join ITC Windsor, a landmark property known for its legacy of excellence. I look forward to contributing my experience toward enhancing safety standards, strengthening loss prevention measures, and ensuring a secure environment for guests, associates, and stakeholders.”

JW Marriott Bengaluru Prestige Golfshire Resort & Spa Appoints Bindiya Yadav as Director of Rooms

Bengaluru,April 2026: JW Marriott Bengaluru Prestige Golfshire Resort & Spa is pleased to announce the appointment of Bindiya Yadav as the Director of Rooms. With over 23 years of experience in luxury hospitality, Bindiya brings strong expertise in housekeeping management, guest experience, and operational excellence. 

 In her new role, Bindiya will oversee all aspects of the rooms division, including housekeeping, front office, and guest services, ensuring seamless operations and elevated guest experiences aligned with the brand’s luxury standards. 

 Bindiya has held key leadership roles across leading hospitality brands in India, most recently serving as Executive Housekeeper at Fairmont Palace, Udaipur, where she led large-scale operations and enhanced service efficiency. Her experience spans managing high-performing teams, streamlining processes, and consistently delivering on guest satisfaction benchmarks. 

 Commenting on the appointment, Ronan Fearon, General Manager, JW Marriott Bengaluru Prestige Golfshire Resort & Spa, said,“We are delighted to welcome Bindiya to the JW Marriott Bengaluru Prestige Golfshire family. Her strong operational expertise, attention to detail, and passion for guest experience make her a valuable addition to our leadership team. We are confident that her vision will further strengthen our commitment to delivering exceptional and personalized hospitality.” 

ibis Styles Mysuru appoints Alok Kumar Pandey as Food & Beverage Manager

A new appointment strengthens the hotel’s food and beverage operations and service standards.

ibis Styles Mysuru announces the appointment of Alok Kumar Pandey as Food & Beverage Manager. Bringing over a decade of experience in hospitality with strong expertise in food & beverage operations, he joins from Taj City Centre, Gurugram where he led banquet operations, managing high-profile events and conferences.

Professional background

A graduate in Hotel Management & Tourism with strong pre-opening experience and a hands-on approach, he brings a guest-centric mindset to his role at ibis Styles Mysuru, where he will lead and oversee all food & beverage operations, focusing on elevating dining experiences, strengthening service excellence, and driving overall performance.

On the appointment

On his appointment, Alok shared, “I am excited to join ibis Styles Mysuru and look forward to enhancing dining experiences while elevating service standards with the team.”

Hilton Jaipur appoints Ayushi Garg Bhattacharya as Commercial Director

A new leadership appointment strengthens Hilton Jaipur’s commercial strategy and market presence.

Hilton Jaipur has announced the appointment of Ayushi Garg Bhattacharya as Commercial Director, strengthening its commercial leadership as the city continues to emerge as a key destination for luxury travel, weddings, and high-profile events.

Context and industry positioning

As Jaipur continues to strengthen its position as one of India’s most sought- after destinations for luxury travel, destination weddings and high-profile events, Hilton Jaipur announce the appointment of Ayushi Garg Bhattacharya as it’s Commercial Director.

Professional background and experience

With a strong foundation built across iconic and global brands including Taj, IHG and Accor, Ayushi brings with her a wealth of experience in Sales, Marketing Strategy and Commercial Leadership.

Most recently, she served as the Director of Sales and Marketing with Taj, where she played a pivotal role in blending data-led decision making with strong marketing initiatives to position the hotels in her portfolio. Having started her career with Taj as a Sales Executive, Ayushi has paved her path for success and moved across brands in key markets gaining wider experience and knowledge.

Role and responsibilities

Known for her ability to integrate and collaborate all revenue streams, in her new role she will lead the hotel’s commercial vision, driving revenue strategies and further build on to Hilton Jaipur’s position within the city’s luxury hospitality ecosystem.

Personal background

An alumnus of Delhi University, this move brings her closer to where she spent her early years as a student. Beyond the boardroom, Ayushi is a trained classical dancer and enjoys listening to music. A devoted family person, she believes in balancing ambition with meaningful personal moments.

Leadership perspective

Speaking on the appointment, Rahul Bhagat, General Manager, Hilton Jaipur said, “Jaipur is at an exciting inflection point, and it’s the perfect time to welcome a new leader like Ayushi. Her forward-thinking approach, proven commercial and marketing acumen will not only strengthen our market position but also elevate our brand presence in Jaipur’s increasingly competitive hospitality landscape”

Juna Mahal, Ranthambore appoints Soumik Roy as General Manager

A leadership appointment brings extensive luxury hospitality experience to Juna Mahal, Ranthambore.

Juna Mahal, Ranthambore has announced the appointment of Soumik Roy as its General Manager. With nearly two decades of extensive experience in the hospitality industry, Roy brings a strong background in luxury hotel operations, pre-opening leadership, and food and beverage strategy.

Professional journey

Roy joins Juna Mahal with over 19 years of rich and diverse experience, having worked with some of the most respected hospitality brands across India and internationally. Over the course of his career, he has been associated with renowned properties and hospitality groups including The Beatle Hotel Powai, Azaya Beach Resort Goa, ONYX Hospitality Group, The Lalit Mumbai, Marriott Suites Pune, Hard Rock Hotel Goa, Swissôtel Kolkata, Park Hyatt Chennai, Holiday Inn Resort Goa, The Park Bangalore, and Grand Hyatt Mumbai.

Previous role and experience

Prior to joining Juna Mahal, Roy served as Pre-Opening General Manager and Corporate F&B Director at Planet Hotels & Resorts India, where he played a pivotal role in shaping operational strategies, overseeing pre-opening developments, and strengthening food and beverage concepts across the group.

Leadership and expertise

Throughout his career, Roy has consistently demonstrated a strong ability to elevate service standards, optimise operational efficiency, and build high-performing teams. His expertise in launching luxury properties and managing cross-functional operations positions him well to lead Juna Mahal into its next phase of growth.

On the appointment

On his appointment, Roy shared that he looks forward to contributing to the property’s vision of delivering exceptional guest experiences while celebrating the heritage and natural beauty of Ranthambore.

Holiday Inn Express appoints Palash Swarup as Portfolio Director of Sales & Marketing

A leadership appointment to drive commercial performance across Holiday Inn Express hotels in India.

Holiday Inn Express has announced the appointment of Palash Swarup as portfolio director of sales & marketing for its portfolio. In this role, he will lead the commercial performance of the 12 Holiday Inn Express hotels across India owned by SAMHI.

Professional experience and expertise

Palash brings over 18 years of experience across hospitality, aviation, and IT consulting, with expertise in sales strategy, revenue optimisation, and business development. An alumnus of IHM Chandigarh, he has experience across corporate, leisure, MICE, embassies, airlines, and events.

Previous roles

Previously, he served as Cluster Director of Sales & Marketing at Hyatt Hotels and has also held roles at Hilton Hotels, Taj Hotels, and Sagax.

On the appointment

Commenting on his appointment, Palash Swarup said, “I am delighted to take on this new role and look forward to strengthening Holiday Inn Express’s position in the market while driving sustainable growth.”

Mr. Hakimuddin Kanorwala has joined Suba Hotels Limited as Chief Finance Officer

Mr. Hakimuddin Kanorwala has joined Suba Hotels Limited as Chief Finance Officer (CFO). He is a qualified Chartered Accountant and an alumnus of the Indian Institute of Management Calcutta, where he completed a one-year Executive CFO Programme.

Mr. Kanorwala has been associated with leading global and Indian hospitality brands, including Hilton Hotels, Accor Hotels, and The Indian Hotels Company Limited, gaining strong domain expertise in the hospitality sector.

He brings over 15 years of extensive experience in finance and accounts, with deep expertise across financial planning and analysis, budgeting, treasury, taxation, compliance, risk management, governance, strategic finance, and financial reporting.

In his previous assignment, he served as Corporate Director – Finance at Roots Corporation Limited, which operates the Ginger brand, part of the IHCL Group. He was a member of the key management team and was responsible for overseeing the overall financial function of the organization.

He has demonstrated strong leadership in driving strategic financial decision-making, business growth, strengthening financial planning and discipline, enhancing governance frameworks and internal controls, and leading process transformation initiatives through technology and automation.

Lords Eco Inn, Dahej, Welcomes Jagsher Singh as General Manager

Jagsher Singh has joined Lords Eco Inn Dahej as the General Manager, bringing with him over 17 years of diverse experience in hospitality operations and strategic business management.

Singh holds a Diploma in Aviation & Hospitality from Rajiv Gandhi College, Jaipur, and has built a strong track record across hotel and resort operations. His core expertise includes strategic business planning, property audits, staff training, partner relationship management, guest experience enhancement, and sales growth.

With hands-on experience in budgeting, P&L management, and operational leadership, Singh has consistently driven business performance with a sharp focus on profitability and efficiency. He is also known for his strong communication skills and ability to lead and motivate multi-skilled teams, fostering a culture of collaboration and service excellence.

In his new role, he will lead the hotel’s operations with a strong emphasis on elevating service standards, enhancing guest experiences, and driving consistent business performance.

Speaking on the appointment, Sudhir Jena - VP Corporate, shared, "We are pleased to welcome Jagsher Singh to Lords Family. His well-rounded experience in hotel operations, coupled with his strategic and people-centric approach, makes him a strong addition to our leadership team. We are confident that his expertise will further strengthen our operational standards and contribute to the hotel’s continued growth.”

Expressing his enthusiasm, Jagsher Singh commented, “I am delighted to join Lords Eco Inn, Dahej, and be a part of a brand that is known for its commitment to quality and guest satisfaction. I look forward to working with the team to enhance operational efficiencies, deliver memorable guest experiences, and contribute to the hotel’s ongoing success.”