Courtyard by Marriott Shillong Announces Strategic Leadership Elevations

Shillong – Courtyard by Marriott Shillong proudly announces the promotion of two key leaders as part of its strategic growth and commitment to excellence. Mr. Deepak Kumar has been elevated to the role of Director of Finance, while Mr. Sabyasachi Chatterjee has been promoted to Director of Sales & Marketing. Both leaders have been instrumental in driving the hotel’s performance and establishing it as a premier destination in the Northeast.

Deepak Kumar, who joined Courtyard by Marriott Shillong in 2024, has played a pivotal role in optimizing the hotel’s financial operations. His strategic foresight and financial stewardship have contributed significantly to the property’s growth and stability. His elevation from Assistant Director to Director of Finance is a testament to his analytical acumen, integrity, and ability to lead with clarity in a dynamic hospitality environment. As Director of Finance, Deepak will continue to drive sustainability, compliance, and profitability, reinforcing the hotel’s vision for long-term success.

Mr. Sabyasachi Chatterjee, who has been with Courtyard by Marriott Shillong since 2023, has been promoted from Director of Sales to Director of Sales & Marketing. His focus on performance, strategic market positioning, and guest-centric solutions has been crucial in establishing Courtyard Shillong as a preferred destination in the region. Under his leadership, the hotel achieved exceptional sales growth and solidified its market presence. As he takes on the expanded role, Sabyasachi will lead the integrated Sales and Marketing efforts, enhancing synergy and driving innovation across commercial strategies.

General Manager of Courtyard by Marriott Shillong, Tanuj Arora, shared his enthusiasm for the leadership advancements: "Both Deepak and Sabyasachi have demonstrated exceptional dedication and strategic vision. Their leadership will be vital as we continue to set benchmarks in hospitality excellence in the Northeast."

These strategic appointments reflect Courtyard by Marriott Shillong’s commitment to nurturing talent and fortifying its leadership team, as the hotel continues to elevate guest experiences and expand its presence in the region.

Novotel Goa Resort & Spa and Novotel Goa Candolim appoints Ruby Parashar as Marketing & Communications Manager

National, May 2025 :  Novotel Goa Resort & Spa and Novotel Goa Candolim, two iconic properties nestled in the heart of Goa, are delighted to announce the appointment of Ms. Ruby Parashar as the Marketing and Communications Manager. This appointment marks a significant step in the hotel’s strategy to bolster its leadership team and drive impactful communication initiatives.

Ruby brings with her a rich background in hospitality marketing, having previously served as Assistant Marketing Manager and Cluster Marketing & Communications Manager at Hyatt. In her previous roles, she was instrumental in coordinating region wide promotional campaigns, crafting compelling content across digital and print platforms, and executing high impact digital marketing strategies. 

In her new capacity, Ruby will lead the development and execution of integrated marketing strategies designed to elevate brand presence, enhance guest engagement, and reinforce the distinct positioning of both Novotel properties in Goa’s competitive hospitality landscape. Her mandate also includes building strong cross-functional collaboration to drive customer acquisition, strengthen brand narratives, and support overarching business objectives through innovative storytelling and market engagement.

Commenting on her appointment as Marketing & Communications Manager for Novotel Goa Spa & Resort and Novotel Goa Candolim, Ruby said, “I am delighted to step into this exciting role across two iconic properties in Goa. My focus is to strategically enhance our brand narrative, forge meaningful partnerships, and create immersive experiences that resonate with today’s discerning traveller. By championing innovation, collaboration, and authenticity, I look forward to shaping a distinct identity for both resorts—one that not only upholds excellence but also redefines what it means to deliver memorable, heartfelt hospitality in this vibrant destination”. 

“We are delighted to welcome Ruby to the team at Novotel Goa Spa & Resort and Novotel Goa Candolim. Her diverse experience in hospitality marketing and her strategic vision will be key in elevating our brand presence and driving impactful growth across both properties. We look forward to a successful collaboration as we continue to enhance guest experiences and achieve new milestones together”, said Sachin Maheshwary, General Manager, Novotel Goa Resorts & Spa and Novotel Goa Candolim 

With Ruby’ s appointment, the property is set to redefine luxury experiences and carve a distinct identity in the region’s dynamic hospitality landscape.

Hyatt Regency Chennai appoints Ankur Tiwari as new Revenue Manager

Hyatt Regency Chennai proudly welcomes Ankur Tiwari as the new Revenue Manager, marking an exciting chapter in his journey with the Hyatt family.

With a wealth of experience spanning nearly a decade, Ankur has cultivated expertise across esteemed hospitality brands like Marriott International, The Lalit Hotels, and Purple Seas Hospitality. Following his successful tenure at Hyatt Centric Chandigarh, he now steps into this dynamic role in Chennai, reinforcing Hyatt’s vision for commercial innovation and strategic growth.
His international exposure across India, Singapore, Japan, and Bangladesh has honed his ability to optimize revenue performance, enhance market positioning, and drive impactful decision-making. A graduate of IHM Chandigarh and currently pursuing his Master’s in Travel & Tourism Management from IGNOU, Ankur embodies a global mindset, balancing analytical precision with a passion for hospitality. Outside of work, his love for travel and cultural exploration reflects his dedication to crafting meaningful guest experiences, making him a valuable addition to the Hyatt Regency Chennai leadership team.

Chalet Hotels appoints Industry Veteran Salil Khare as Chief Projects Officer

Mumbai, May 2025: Chalet Hotels Limited (CHL) today announced the appointment of Mr. Salil Khare as Chief Projects Officer. In his new strategic role, Mr. Khare will lead the company’s Projects, Design, and Architecture functions, and report to Mr. Shwetank Singh. He will be based at the company’s corporate office in Mumbai.

A seasoned professional and an industry veteran with over three decades of experience in real estate and hospitality project development, Mr. Khare has held leadership positions through his professional journey, leading numerous large-scale projects from concept to execution across prestigious organisations. At CHL, he will be responsible for overseeing greenfield developments, property enhancements, and design optimization initiatives that align with the company’s strategic growth plans and sustainability objectives.

Dr. Sanjay Sethi, Managing Director & CEO of Chalet Hotels Limited, said “We are delighted to have Salil join us at a pivotal juncture of our expansion. His depth of experience in executing complex, high-value projects and his commitment to innovation and sustainability will significantly strengthen our project capabilities and help drive our long-term development pipeline.”

Mr. Salil Khare added, “I am excited to join Chalet Hotels, an organization known for its design-led, high-performance assets and future-ready approach. I look forward to working with the dynamic team to contribute meaningfully to its growth journey and help deliver landmark developments rooted in quality and sustainability.”

Mr. Khare’s appointment reaffirms Chalet Hotels’ commitment to operational excellence, quality execution, and value creation across its portfolio with his valuable contributions in shaping the company’s next phase of growth.

Udaipur Marriott Hotel Appoints Prashant Tripathi as Director of Sales and Marketing

With 15 years of industry experience, Tripathi brings a proven track record in revenue growth, strategic positioning, and driving commercial success across luxury hospitality brands

National, May 06, 2025 – Udaipur Marriott Hotel, the first hotel in Udaipur under the flagship Marriott Hotels brand, today announced the appointment of Prashant Tripathi as its Director of Sales and Marketing. With over 15 years of extensive experience in the hospitality sector, Tripathi brings strong commercial acumen, strategic vision, and people-centric leadership to the hotel’s executive team.

Tripathi is known for his results-driven approach to sales and marketing, and his ability to position properties as market leaders across MICE, weddings, and premium leisure segments. He has led sales and marketing teams at prominent properties including Le Meridien Jaipur Resort & Spa, Sheraton Grand Palace Indore, and Hyatt Regency Pune, where he was recognized as Manager of the Year in 2018. He also holds a PGDM in Marketing and Finance.

Most recently, Tripathi served as Director of Sales and Marketing at Le Meridien Jaipur Resort & Spa, where he delivered outstanding performance metrics, including significant year-on-year revenue growth, notable increase in catering revenue, and the hotel’s highest-ever GOP in 2023.

In his new role at Udaipur Marriott Hotel, Tripathi will lead the overall sales and marketing strategy, with a strong focus on market expansion, revenue optimization, brand partnerships, and curating compelling guest experiences. His leadership is expected to further enhance the hotel’s positioning in one of India’s most vibrant and culturally rich hospitality markets.

Vaibhav Sagar, General Manager, Udaipur Marriot Hotel commented, “We are delighted to welcome Prashant to Udaipur Marriott Hotel. His in-depth industry knowledge, strategic mindset, and track record of driving performance make him a valuable addition to our leadership team. We look forward to the innovative perspectives he brings as we continue to elevate our offerings.”

Commenting on his appointment, Prashant Tripathi said, “It is an exciting opportunity to be part of the first ever flagship Marriott property in the Udaipur market. The hotel’s distinct location offers immense potential, and I am eager to contribute to its growth. My focus will be on building strong partnerships, driving business excellence, and delivering exceptional experiences for our guests.”

Nestled against the majestic Aravalli Hills and overlooking the tranquil Fateh Sagar Lake, Udaipur Marriott Hotel blends modern comfort with timeless Rajasthani elegance. With Tripathi’s appointment, the hotel reaffirms its commitment to excellence and continues to set new benchmarks in hospitality, guest satisfaction, and market leadership.

Novotel Goa Resort & Spa and Novotel Goa Candolim Appoints Tanya Viegas as Director of Sales & Marketing

May 2025, National: Novotel Goa Resort & Spa and Novotel Goa Candolim, two iconic properties nestled in the heart of Goa, are pleased to announce the appointment of Tanya Viegas as the Director of Sales & Marketing.

In her new role, Tanya will drive commercial strategy for the Novotel Candolim Complex, further strengthening their presence in the leisure and MICE segment. Her deep understanding of market dynamics and her passion for delivering memorable guest experiences make her a valuable addition to the leadership team.

With a strong focus on sales strategy, brand positioning, digital outreach, and customer engagement, Tanya brings with her over 17 years of rich experience in the hospitality industry. . Before joining Novotel, she held the position of Multi-Property Director of Sales & Marketing for Le Meridien Goa, Calangute and Courtyard by Marriott Goa Colva where she played a pivotal role in opening and positioning of both properties. Throughout her career, she has been known not only for her strategic thinking and performance-driven approach but also for her ability to lead and build strong, motivated teams.

Tanya holds a BA (Hons) degree in Hotel Management from the Institute of Hotel Management (IHM), Aurangabad as well as a Bachelor of Business Administration degree. Her strong footing in hospitality education, paired with extensive on-ground experience and her specific understanding of the dynamic and ever evolving leisure market, brings a unique blend of insight and execution to her work.

Welcoming her to the team, Sachin Maheshwary, General Manager, Novotel Goa Resorts & Spa and Novotel Goa Candolim shared: "Tanya brings with her a remarkable blend of strategic insight, industry expertise, and people-first leadership. Her understanding of both the market and the nuances of hospitality makes her an invaluable addition to our leadership team. We are confident that her vision will further elevate the position of both our properties, and lead us into an exciting new chapter of growth."

Commenting on her appointment, Tanya Viegas said:
“I’m truly excited to join the Novotel family. I look forward to building stronger stakeholder relationships, growing and strengthening our MICE and leisure positioning, and enhancing brand visibility through innovative and collaborative partnerships.”

Fairmont Mumbai Appoints Prasad Metrani, Director of Culinary

Mumbai, May 2025 – Fairmont Mumbai is pleased to announce the appointment of Prasad Metrani as Director of Culinary. A visionary with over two decades of experience, he brings an exceptional depth of expertise from his journey through some of the most prestigious luxury establishments worldwide.

Prasad Metrani’s career in hospitality was deeply influenced by his passion for culinary arts and his innate desire to create extraordinary dining experiences. Starting his career in the kitchen, Prasad immersed himself in mastering techniques and understanding the nuances of global and regional flavors. His dedication and curiosity drove him to explore innovative ways to blend tradition with modernity, turning every dish into a work of art. "What attracted me to the culinary world was the endless opportunity to innovate and tell stories through food. For me, it’s not just about cooking; it’s about creating an experience that connects with people on a deeper level," he shares. This philosophy continues to define his approach, making him a trailblazer in the industry.

Prasad Metrani began his career with the Taj Group of Hotels, gaining valuable experience across iconic properties like Taj Mahal, Taj Palace Delhi, and Taj Bengal Kolkata. His passion for world-class dining led him to pursue and work at renowned places globally such as the Seabourn Cruise Liners where he refined his skills in curating exceptional gastronomic experiences. His leadership roles at prestigious hotels like Grand Hyatt, Fairmont Jaipur, Raffles Udaipur, and Conrad Bangalore have greatly enhanced his ability to innovate dining experiences, and manage global teams. Now rejoining Fairmont as Director of Culinary, Prasad expresses his excitement, "I am thrilled to return to Fairmont, a place that has always held a special place in my heart. It’s an incredible opportunity to combine my global experiences and culinary knowledge to elevate the dining experience here in Mumbai."

As he reprises his role as Director of Culinary he exclaims "What sets Fairmont Mumbai apart is its commitment to being “anti-ordinary.” From innovative table-sides to theatrical presentations, each dining experience is crafted to captivate guests and create unforgettable moments." Drawing on his 20 years of global culinary experience, Prasad’s passion for storytelling and guest engagement will shape every aspect of the hotel’s food and beverage offerings. By incorporating food rituals and unique concepts, his role is to ensure that each meal is not just about dining, but about an immersive experience. With meticulous attention to detail, Prasad is dedicated to establishing Fairmont Mumbai as a benchmark in luxury dining, blending tradition with modern culinary innovation and sustainability. 

Sayaji Hotels Elevates Pawandeep Singh Mago to Director – Business Development

May 2025, National: Sayaji Hotels, a trailblazer in Indian hospitality known for its signature “Yours Truly” service, is proud to announce the elevation of Mr. Pawandeep Singh Mago to the role of Director – Business Development. This strategic elevation reflects the Group’s unwavering commitment to recognizing and nurturing exceptional leadership, while empowering leaders who consistently demonstrate operational excellence and an unwavering dedication to Sayaji’s values and vision.

Pawandeep's journey with Sayaji Hotels began with a strong foundation in the finance department, where his exceptional analytical abilities and sharp business acumen quickly distinguished him leading to his promotion as Deputy Manager Finance, a testament to his dedication, versatility, and drive for excellence.Over time, Pawandeep has consistently demonstrated not only a profound understanding of financial strategy but also a natural flair for business development. His cross-functional capabilities and insightful market approach have played a crucial role in identifying new growth opportunities and fortifying Sayaji’s position as a market leader.

In his new role as Director – Business Development, Pawandeep will be responsible for spearheading strategic expansion initiatives, forging key partnerships, and identifying innovative avenues for growth. His focus will be on enhancing brand presence, optimizing revenue generation, and ensuring alignment with Sayaji’s core value of heartfelt hospitality.

“I am honoured to step into the role of Director – Business Development at Sayaji Hotels,” said Pawandeep Singh Mago. “This promotion is a testament to the culture of growth and excellence that defines Sayaji. I look forward to contributing strategically to the Group’s expansion, strengthening our market presence, and upholding the values that make our guest experiences truly exceptional.”

Saba Dhanani, Corporate Head of Marketing & Communications, said “We are excited to have Pawandeep step into the role of Director – Business Development. His sharp business insight, strategic thinking, and deep commitment to our brand values make him the ideal choice. We’re confident that his leadership will drive meaningful growth and further strengthen Sayaji’s position in the industry.”

Sayaji Hotels remains devoted to building a leadership team that reflects its ‘Yours Truly’ philosophy—centered on genuine care and memorable stays.

Mercure Hyderabad KCP Appoints Mr. Amit Kumar as a Food and Beverage Manager

Hyderabad, May 2025– Mercure Hyderabad KCP is delighted to announce the appointment of Mr. Amit Kumar as the new Food and Beverage Manager. With over 11 years of extensive experience in the hospitality industry, Mr. Kumar joins the team with a strong vision to redefine the hotel’s culinary landscape and guest experiences.

Mr. Kumar’s illustrious career spans renowned hotel brands such as Sheraton Hyderabad, The Westin Pune, The Westin Chennai, and Novotel Airport Hyderabad. In his last assignment Amit worked with Novotel Hyderabad Convention Centre as Banquet Manager. Throughout his journey, he has led dynamic teams, orchestrated high-profile events, and implemented systems that enhance both operational efficiency and guest satisfaction.

At Mercure Hyderabad KCP, Mr. Kumar will be responsible for overseeing all food and beverage operations, including the hotel’s popular outlets, banquets, and in-room dining. His focus will be on driving innovation, elevating service standards, and crafting memorable culinary experiences that reflect the spirit of the Mercure brand.

Mr. Amandeep Singh, General Manager, Mercure Hyderabad KCP, stated, “We are excited to welcome Mr. Amit Kumar to our leadership team. His proven track record in operations, passion for hospitality, and creative approach to food and beverage management make him the ideal choice to lead our F&B division into the next phase of growth.”

An alumnus of IHM Ranjita, Bhubaneswar, Mr. Kumar is known for his result-oriented leadership, hands-on management style, and his ability to foster guest loyalty through exceptional service delivery.

"It is a privilege to join the Mercure Hyderabad KCP as Food and Beverage Manager," said Mr. Amit Kumar. "I look forward to bringing fresh ideas to the table and curating delightful culinary moments for our guests while mentoring a team that shares the same commitment to excellence."

With this appointment, Mercure Hyderabad KCP reinforces its commitment to delivering unique hospitality experiences infused with warmth, creativity, and local flavor.

Courtyard by Marriott Mahabaleshwar Welcomes Hiten Chaurasiya as Sales Manager

Mahabaleshwar, April 2025 – Courtyard by Marriott Mahabaleshwar is pleased to announce the appointment of Hiten Chaurasiya as Sales Manager.

With an extensive background in hotel sales and a distinguished career spanning leading hospitality brands, Hiten brings a wealth of experience, market insight, and a strong passion for driving results.

Prior to this role, he served as Assistant Sales Manager at Sofitel Mumbai BKC, where he played a vital role in key account management and revenue growth. He has also held progressive sales positions at Trident Bandra Kurla, advancing from Sales Assistant to Sales Supervisor, and previously led reactive sales for Radisson Mumbai Goregaon.

Hiten began his hospitality journey with JW Marriott Mumbai Sahar, and over the years, he has built a stellar reputation for his strategic thinking, relationship-building skills, and deep understanding of the Mumbai and Maharashtra markets.

In his new role, Hiten will be based in Mumbai, leading the hotel’s remote sales office operations while contributing to the continued success of Courtyard by Marriott Mahabaleshwar.

Please join us in welcoming Hiten Chaurasiya to the Courtyard family! We look forward to his contributions and leadership in expanding our market reach and elevating our brand’s presence.

ITDC Welcomes Ms. Mugdha Sinha, IAS as New Managing Director

New Delhi, May 2025: India Tourism Development Corporation (ITDC), the public sector undertaking under the Ministry of Tourism, proudly announces the appointment of Ms. Mugdha Sinha, IAS (1999 batch Rajasthan cadre) as its new Managing Director.

A senior bureaucrat, with rank of Additional Secretary, known for her visionary & dynamic leadership, Ms. Sinha brings over two decades of vast experience across governance and administration. Her previous impactful role as Director General of Tourism at the Ministry of Tourism, Government of India, saw her play a pivotal role in shaping National tourism policies, particularly in area of innovation and big data. She also served as Joint Secretary in the Ministry of Culture, where she led the GLAM division overseeing significant cultural and tourism initiatives. Her work focused on promoting India’s heritage while integrating it with tourism development efforts; a valuable asset as she now leads ITDC’s transformation journey.

In her new role, she will oversee ITDC’s diverse verticals, including The Ashok Group of Hotels, Ashok Events, Ashok Travels & Tours, Ashok Institute of Hospitality & Tourism Management (AIH&TM), Ashok International Trade (Duty free shops), Catering units and Ashok Consultancy & engineering Services.

Commenting on her appointment, Ms. Sinha said, “It is a privilege to join ITDC. My focus will be on modernising operations, enhancing the tourism and hospitality experience, and building a globally competitive brand rooted in India’s rich cultural heritage.”

With this appointment, ITDC looks forward to a dynamic phase of innovation, growth, and renewed positioning in the global tourism and hospitality landscape.

About India Tourism Development Corporation (ITDC):

ITDC was incorporated in 1966 with a mandate to develop and expand tourism infrastructure in the country. The Corporation has been moving ahead with consistent efforts on development, growth, and high-quality services and amenities to its guests. Apart from running Hotels, the ITDC has diversified into non-hotel sectors like Ticketing, Tours and Travels, Event Management, Duty-Free Shopping, Publicity & Printing Consultancy, Engineering Consultancy, mounting Sound & Light Shows, Hospitality education and skill development– all under one roof.

Four Seasons Hotel Mumbai Appoints Jyotika Sahani as Director of Business Development and Fuzail Nervekar as Director of Catering

Four Seasons Hotel Mumbai, the city’s leading luxury destination, is delighted to announce the appointments of Jyotika Sahani as Director of Business Development and Fuzail Nevrekar as Director of Catering. These strategic promotions reinforce the hotel’s commitment to excellence, innovation, and personalized guest experiences.

With nearly two decades of experience in luxury hospitality, Jyotika Sahani brings a wealth of expertise to her new role. Transitioning from her previous position as Director of Catering Sales, she is known for her strategic foresight and strong client relationships. In her new role, Jyotika will lead the hotel’s business development initiatives, driving revenue growth and forging brand partnerships that further position Four Seasons Mumbai as the benchmark for luxury in the city.

Fuzail Nevrekar’s journey with Four Seasons began in February 2014 as a Guest Services Agent. Over the past 11 years, he has steadily grown within the organisation, transitioning into roles as a Wedding Specialist and a leader in Catering Sales. His deep understanding of client needs, coupled with his creative approach to event curation, has made him a respected figure in the luxury wedding and catering space.

Together, Jyotika and Fuzail led the Four Seasons Hotel Mumbai team to win the prestigious Best Catering Team – Asia Pacific at the Pinnacle Awards 2024, presented by Four Seasons Hotels & Resorts. In addition to this honour, the team successfully exceeded all assigned budgets in 2024, a testament to their dynamic leadership and dedication.

“We are delighted to have Jyotika and Fuzail step into these pivotal roles,” said Nitesh Gandhi, General Manager, Four Seasons Hotel Mumbai. “Their leadership, passion, and commitment to excellence will continue to drive our success in delivering unparalleled experiences to our guests.”

With these appointments, Four Seasons Hotel Mumbai strengthens its position as a leader in luxury hospitality, business innovation, and bespoke event experiences.

Estella Hale Appointed as Vice President of Commercial Strategy for Zucchetti North America's Hospitality Division

Sturgeon Bay, Wisconsin – April 2025 - Zucchetti North America is pleased to announce the appointment of Estella Hale as the Vice President of Commercial Strategy for the company’s hospitality division. With more than 20 years in the hospitality industry – the last 10 of which were in strategic leadership roles – and her extensive knowledge of hospitality technology, Estella's leadership will play a pivotal role in further enhancing Zucchetti North America's position as a leading provider of innovative solutions for the hospitality sector.

In the new role, Estella is responsible for overseeing the market growth of Zucchetti North America’s suite of hospitality industry solutions. Estella’s extensive experience in hospitality technology will make her insights invaluable in more clearly defining the company’s regional vision for their hospitality products and will work closely with cross-functional teams to drive deeper penetration in the North American market. She will also be responsible for ensuring that the company’s tech stack meets the regional market needs, while remaining in alignment with the company’s global product marketing strategy.

"We are thrilled to welcome Estella Hale to our team," said Mark Lewis Brown, President & CEO of Zucchetti North America. "Her knowledge, experience and proven track record for maximizing the commercial performance for leading hospitality technology companies make her the perfect fit to lead Zucchetti North America’s strategic commercial initiatives. We are confident that Estella's vision and insights will enable our team to continue to deliver cutting-edge solutions to all our clients."

The company’s tech stack is designed to support hotels’ operations across all internal departments, providing the entire distribution eco-system, enhancing guest experiences and improving connectivity efficiency for hotels. Estella's expertise will be instrumental in further developing and optimizing these solutions to meet the evolving needs of the North American market.

Prior to joining Zucchetti North America, Estella was the Chief Commercial Officer at HotelIQ, where she developed and implemented the company’s strategic vision and oversaw commercial operations. Other previous roles included leading strategic sessions at Deloitte’s Greenhouse® and executive leadership roles at leading hospitality technology companies, including, SHR, iHotelier and Whiteboard Labs.

Estella has a master’s degree in technology commercialization from Texas McCombs School of Business, which was the inspiration behind her current passion for leading innovative technology companies to optimize their commercial strategies to maximize their operations and overall profitability.

Hyatt Regency Jaipur Mansarovar Announces the Appointment of Naveen Yadav as General Manager

Hyatt Regency Jaipur Mansarovar is delighted to announce the appointment of Naveen Yadav as its new General Manager.

With over 16 years of experience in the hospitality and tourism industry, Naveen brings a comprehensive mix of operational insight, strategic vision, and leadership expertise. A graduate of the Institute of Hotel Management, Mumbai, he holds a Bachelor of Science degree in Hospitality and has worked with some of the most renowned hospitality brands.

Naveen began his professional journey with Liberty Indian DMC/Paragon Conventions in Delhi, later moving into MICE-focused roles at Conferences and Incentives Management, Gurgaon. Rising through the ranks, he was appointed Cluster Director of Sales, spearheading strategic initiatives and revenue growth for Westin Gurgaon and The Westin Sohna Resort & Spa.

He went on to establish a robust cluster sales team for seven Accor properties in Chennai, and later served as Market Director – National Sales (North & East India) at Marriott International, followed by a brief tenure as Chief Business Officer at Bloom Hotels.

Naveen’s association with Hyatt began with leadership roles at multiple properties, including Hyatt Regency Trivandrum (pre-opening), Hyatt Regency & Lulu Convention Centre Thrissur, and Grand Hyatt & Lulu Bolgatty International Convention Centre Kochi. Most recently, he served as General Manager at Hyatt Regency Amritsar, where he led the team in delivering operational excellence and elevating guest satisfaction.

In his new role at Hyatt Regency Jaipur Mansarovar, Naveen is committed to further enhancing the guest experience, fostering a culture of excellence, and positioning the hotel as a preferred destination for both business and leisure travelers.

Please join us in welcoming Naveen to Jaipur and wishing him every success in this exciting new chapter

Sayaji Hotels strengthens leadership with the elevation of Ajay Kanojia as Associate GM – Operations

National, April 2025 : Sayaji Hotels, a leading name in Indian hospitality and known for its signature “Yours Truly” service, is reinforcing its leadership team with the elevation of Ajay Kanojia to the position of Associate General Manager – Operations at the Sayaji Hotels.

With an illustrious career spanning over two decades in the hospitality industry, Ajay brings with him a wealth of experience and a proven track record of operational excellence. His redesignation comes as part of Sayaji Hotels’ continued commitment to nurturing strong leadership that drives performance, guest satisfaction, and sustainable growth. Throughout his career he has showcased exemplary leadership, having held key positions at renowned hotel chains including Hotel Park Plaza, Hotel Jaypee Residency, and Lemon Tree Hotels.

In his expanded role, Ajay  will be responsible for providing strategic direction, driving year-on-year growth, strengthening staff engagement, and leading key operational oversight across the Group. While his primary focus will be on maintaining the highest standards of service and enhancing guest experiences, he will also take charge of curating initiatives aligned with Sayaji’s ‘guest-first’ philosophy.

 Expressing his enthusiasm for this new chapter, Mr. Ajay Kanojia said,“I’m truly honoured to take on this expanded role at the Sayaji Group, a brand that embodies heartfelt hospitality and excellence. This new chapter presents an exciting opportunity to work closely with our talented teams to further, streamline operations, and implement innovative strategies that align with our core values. As we move forward, my focus will remain on driving service excellence, fostering a culture of growth and collaboration, and ensuring that every guest interaction reflects our ‘Yours Truly’ philosophy.”

Saba Dhanani Corporate Head of Marketing & Communications “We are thrilled to have Ajay Kanojia take on the role of Associate GM – Operations. His expertise, and leadership have been invaluable to the organization, and we are confident that under his guidance, our properties will continue to thrive and set new benchmarks in the hospitality industry.”

Sayaji Hotels continues to invest in leadership that mirrors its vision of offering heartfelt hospitality and delivering memorable experiences to every guest.

IBIS Appoints Sandip Satange as General Manager of ibis Mumbai BKC

With over 14 years of diverse hospitality experience across India, the UK, and the US, Sandip Satange has been appointed as General Manager of ibis Mumbai BKC, reinforcing the brand’s commitment to dynamic leadership and operational excellence.

Mumbai, April, 2025 – ibis India, the vibrant and modern economy hotel brand from the Accor portfolio, has announced the appointment of Mr. Sandip Satange as the General Manager of ibis Mumbai BKC. Known for his deep operational knowledge and a global perspective shaped by roles across three continents, Sandip brings with him over 14 years of rich hospitality experience and a proven track record in driving operational excellence, team engagement, and guest satisfaction.

In his most recent role, Sandip successfully led ibis Navi Mumbai, overseeing 196 rooms and a large team while ensuring steady performance in a competitive market. His journey with the ibis brand has been both dynamic and rewarding—marked by milestones such as successfully managing properties during the pandemic, repositioning hotels, and achieving remarkable guest and employee engagement scores. He has also held leadership roles with global hotel brands and played a key role in launching several new properties across India and the UK.

Sandip holds a Master’s degree in Hospitality Management from the University of Wales, UK, and a Bachelor’s degree in Hotel Management from RTM Nagpur University. With a keen focus on financial performance, operational efficiencies, and people development, he is poised to lead ibis Mumbai BKC with renewed energy and strategic direction.

Speaking on the appointment, Mr. Tejus Jose, Director of Operations, ibis & ibis Styles India said, “We are delighted to welcome Sandip into his new role at ibis Mumbai BKC. His deep understanding of hotel operations, combined with his commitment to team development and guest experience, makes him an excellent fit to lead one of our flagship properties. We’re confident that under his leadership, the hotel will continue to thrive and deliver exceptional value to guests.”

On his new role, Mr. Sandip Satange, General Manager, ibis Mumbai BKC shared, “It’s an exciting opportunity to lead a hotel as vibrant and strategically located as ibis Mumbai BKC. I look forward to working with the talented team here and building on the brand’s strong foundation. Together, we aim to deliver great guest experiences, drive innovation, and make ibis Mumbai BKC a preferred destination for travelers in the city.”

Sandip’s appointment underscores ibis India’s continued focus on fostering internal talent, building leadership from within, and strengthening its operational excellence across key locations.

Sumit Bhardwaj Joins Novotel Guwahati GS Road as Director of Sales

Novotel Guwahati GS road a leading hotel in the heart of Guwahati, is proud to announce the appointment of Sumit Bhardwaj, an experienced and dynamic sales leader, as its new Director of Sales. With a wealth of expertise in the hospitality industry, Sumit brings a proven track record of driving revenue growth and building strong client relationships

Prior to joining Novotel Guwahati GS Road, Sumit served as the Associate Director of Sales at Pullman New Delhi Aerocity, where he was responsible for driving Corporate segment and increasing the hotel GDS Share along with managing the team. His journey in his career with brands like Hyatt, IHG in the sales, business development and guest delight, Will Help the hotel elevating the guest experience and Hotel position.

Sumit holds a Bachelor of Science in Hospitality and Hotel Administration from the prestigious Institute of Hotel Management, Guwahati, His academic foundation, combined with years of hands-on experience, has equipped him with the skills and insights to thrive in his new role.

"We are thrilled to welcome Sumit Bhardwaj to our team at Novotel Guwahati GS Road," said Manmeet Singh, General Manager of Novotel Guwahati GS Road. "His extensive experience, proven leadership abilities, and commitment to excellence make him the perfect fit for the role Director of Sales. We are confident that under his guidance, our hotel will continue to create a position in the market and unforgettable experiences to our guests."

In his role as Director of Sales, will be responsible for overseeing the hotel’s sales strategy, managing key accounts, and expanding market presence and maintaining the high standards of quality and hospitality that Novotel Guwahati GS Road is renowned for.

Fairmont Mumbai Opens Its Doors Under the Leadership of Rajiv Kapoor as General Manager

Mumbai, April 2025 – Rajiv Kapoor, the General Manager at the newly launched Fairmont Mumbai has been at the helm of the hotel’s pre-opening phase for the past year, meticulously orchestrating its launch and shaping its vision. With doors officially opened on 10th April, his leadership marks the beginning of a dynamic new era for the brand in Mumbai.

With a remarkable career spanning over two decades in luxury hospitality, Rajiv brings a wealth of expertise in hotel operations, guest service, and team leadership. Known for his strategic approach and passion for excellence, he is set to steer Fairmont Mumbai towards new benchmarks in hospitality and innovation. Shaped by extensive international experience, his journey across diverse cultural landscapes has refined his ability to anticipate and exceed global guest expectations.

His tenure in world-class resorts across Asia allowed him to master the art of cross-cultural service, market adaptability, and innovative guest engagement. Having led teams in dynamic, high-performing environments, he has honed his expertise in operational excellence, brand positioning, and bespoke service delivery.

Rajiv’s five-year tenure at Fairmont Jaipur played a key role in enhancing the brand’s reputation, particularly through his introduction of innovative guest experiences and operational improvements that significantly boosted occupancy rates. His leadership earned him several prestigious accolades, including "General Manager of the Year – Upscale to Luxe" at the Accor South Asia Hotel Awards 2021 and "General Manager of the Year – Luxury Hotels Segment" at the HOSI 2022 Hotelivate MakeMyTrip Awards.

He is known for his ability to build strong teams, implement strategic initiatives, and maintain operational excellence. Rajiv’s hands-on approach ensures that the Fairmont experience remains consistent, delivering the high level of service the brand is known for.

At Fairmont Mumbai, Rajiv will be responsible for overseeing all aspects of the hotel’s pre-opening and operations, including curating a high-performing team that aligns with Fairmont’s vision of excellence, strategic planning, and ensuring exceptional service in Mumbai’s competitive luxury market. With his deep commitment to the Fairmont brand, Rajiv is determined to position Fairmont Mumbai as a beacon of luxury and innovation, setting a new standard for hospitality in the region.

“I’m excited to be part of this new chapter for Fairmont in Mumbai,” says Rajiv. “The legendary legacy of this brand is inspiring, and I look forward to collaborating with the team to establish Fairmont Mumbai as a flagship property for Accor in India, setting a new standard for luxury and excellence in the city.” With a track record of leading properties to success, Rajiv’s visionary approach and hands-on leadership style make him the ideal choice to guide Fairmont Mumbai to its grand opening. His dedication to upholding the highest standards of hospitality will undoubtedly leave a lasting impact on the city’s luxury hospitality landscape.

Under Rajiv’s leadership, Fairmont Mumbai is set to elevate the luxury experience in the city. He will focus on incorporating distinctive design elements, culinary innovations, and world-class service standards to create an immersive experience that resonates with both local and international guests. By blending the timeless elegance of the Fairmont brand with a modern touch, Rajiv aims to position Fairmont Mumbai as a true symbol of sophisticated hospitality, making it a premier destination for those seeking unmatched luxury and excellence in the heart of the city.

Crowne Plaza New Delhi Okhla Welcomes Mr. Keshari Ranjan Tiwari as Director of Sales & Marketing

Crowne Plaza Today New Delhi Okhla is pleased to announce the appointment of Mr. Keshari Ranjan Tiwari as the new Director of Sales & Marketing. A visionary commercial leader with over 20 years of experience in the hospitality industry, Mr. Tiwari brings a wealth of knowledge in business development, market expansion, brand building, and hotel operations.

With a dynamic career spanning across leading hotel brands such as IHG, Radisson Hotel Group, The Leela Group, The Grand New Delhi, and The Suryaa, he has consistently demonstrated excellence in sales strategy, revenue optimization, and client relationship management. His last assignment was with Radisson Blu Faridabad, where he led the cluster sales strategy for Delhi-NCR.

Mr. Tiwari is not only a results-driven strategist but also a team mentor with a strong belief in leadership through empowerment. His academic background includes a Bachelor’s in Hotel Management and a Post Graduate Diploma in Business Administration (Marketing & HRM).

Apart from his professional acumen, he is also an avid reader and passionate about writing poetry—bringing a creative edge to his leadership style.

On his joining, Mr. Ritesh Sharma, General Manager, said, “We are excited to have Keshari back with us at Crowne Plaza Today New Delhi Okhla. His strategic mindset and industry expertise will further strengthen our commercial performance and brand presence in a competitive landscape.”

We look forward to an inspiring journey ahead under his leadership.

Alma Resort Cam Ranh Welcomes Frederic Savoye as Chief Commercial Officer

CAM RANH, Vietnam (April 2025) – A seasoned hospitality professional with more than two decades’ experience working for some of the industry’s biggest names in the Middle East, Europe, Asia and the United States, has been appointed chief commercial officer at Alma Resort Cam Ranh.

French national Frederic Savoye joins the award-winning 30-hectare beachfront resort on Vietnam’s Cam Ranh peninsula after working in the Middle East as vice president of sales and marketing for Fairmont Raffles Hotels International in the Middle East, Africa and India, and Hilton Worldwide’s regional commercial director for both Western and Southern Europe as well as Eastern Europe, Russia and Turkey.

He was Kempinski Hotels’ country director of sales and marketing for Egypt, and Sofitel Luxury Hotels’ vice president of sales, pricing, distribution and revenue for Northern, Central and Eastern Europe.

Savoye studied an undergraduate degree in economy and management sciences and a master’s degree in finance, marketing and management sciences with the University of Paris in the mid to late 90s. During the noughties, he was the Sofitel Bucharest World Trade Center’s room division director before progressing to director of sales and marketing roles at Novotel New York Times Square and for AccorHotels in the Czech Republic. 

In his new role with Alma, he will head Alma’s Commercial Division, overseeing sales, marketing and reservations.

“With a strong background in commercial, operations, and asset management, Frederic brings profound global experience in hospitality and leisure management with prestigious organisations to the table,” said Alma’s managing director Herbert Laubichler-Pichler. “We look forward to his strategic yet creative approach to overseeing our Commercial Division and building upon Alma’s many achievements since its December 2019 debut.”