EVENT | Novotel Hyderabad Airport Celebrates Diversity and Inclusion week

Novotel Hyderabad Airport Celebrates Diversity and Inclusion week

  The week-long celebrations aimed at promoting the values of tolerance, openness, equity and, respect at the Property

Hyderabad: June 17th,  2021: Novotel Hyderabad Airport is celebrating ‘Diversity and Inclusion’ week from 14th June to 20th June 2021 at the property. It is being celebrated to honor and promote the values of tolerance, openness, equity, and respect, which are the core strengths of Accor group. The celebrations throughout the week are focused on Gender Diversity, Social Ethnic Racial, and Cultural Diversity, People with Disabilities, LGBTQ, and other social justice initiatives aimed at the wellbeing of the teams, stimulate innovation and improve individual and collective performance.

Novotel Hyderabad Airport has a long tradition of recognizing and encouraging diversity and celebrating community engagement. The Diversity & Inclusion week started with a cake-cutting ceremony with a commitment and pledge by all employees to strengthen and imbibe the principles of diversity & inclusion. The team conducted a wall painting session by the employees allowing them to express the Diversity and Inclusion theme through the creative use of colors. The painted wall in their staff area will be marked as a souvenir for diversity and inclusion week. Also, an interactive session and lunch were organized for the people with disabilities. All the activities were conducted by following the social distancing and sanitization guidelines

Speaking on the occasion, Mr. Rubin Cherian, General Manager, Novotel Hyderabad Airport said, “Diversity and inclusion are the important pillars of our culture. This week is dedicated to reiterating our commitment to fostering equality and diversity. Through these activities, we aim to create an inclusive and accepting environment that embraces the different backgrounds and viewpoints of all our employees and leverage them for a delightful customer experience.”

NEWS | Getaways booked out as Delhiites head for hills

There is an increase in consumers wanting safe vacations and destinations like Manali, Rishikesh, Jaipur, Chandigarh, Shimla and Mussoorie are on their list of popular destination according to Booking.com

From #lockdowndiaries to #wanderlust, the rapid change in priorities of Delhiites is evident — both on social media and on the highways. There’s a scramble to head out of the city, leaving the roads to Himachal Pradesh and Uttarakhand, the nearest getaways, choked with cars.

Most hotels in the hills or those close to the capital are sold out for the coming weekend. Ritu Mehrotra, regional manager (South Asia), Booking.com, disclosed, “We are seeing an increase in consumers wanting a safe vacation. Based on recent data, some of the most searched Indian destinations, besides New Delhi and Gurgaon, for the weekend of June 19-20 are Manali, Rishikesh, Jaipur, Chandigarh, Shimla and Mussoorie.”

Even hotels close by in Alwar and Manesar are almost fully booked for the weekend. City lodges too are expecting a busy time ahead.

The hills have ‘ayes’: A boost for hoteliers

Benita Sharma, area manager, North luxury hotels, ITC, said both their properties — the newly opened Welcomhotel Tavleen Chail and ITC Grand Bharat in Manesar — are sold out for the coming weekend. She said ‘drive cations and ‘safe staycations’, which gained popularity last year, aren’t just fads but here to stay and concepts such as ‘gourmet bubble’ are gaining popularity. Group restaurants Bukhara and Dum Pukht too are set to be crowded on June 19 and 20.

The rush to drive to nearby destinations has been a boon for domestic boutique hotels and chains. While Vinit Chhabra, general manager, The Khyber Himalayan Resort & Spa, Kashmir, reported a growing demand and impressive occupancy this month, Danish Din, director of The Golden Dragon Hotel, Ladakh, too was inundated with queries for June and July. Ahsan Shervani of Shervani Hilltop in Nainital said even the October-February offseason looks likely to be as good as the peak season.

“With families having been confined to home for so long, people are clamouring for leisure experiences,” observed Vibhas Prasad, Director, Leisure Hotels Group. “They will drive for long holidays to wide-open spaces amidst nature and mountains away from the summer heat.” Rahul Puri, general manager of The Westin Gurgaon and The Westin Sohna Resort and Spa, claimed a 30% growth in leisure guests and steadily rising average occupancy. Puri said the group’s Sohna property is proving popular for staycations because of activities like a petting zoo, horse riding, moon gazing and cycling.

City hotels such as The Lodhi too are expecting a busy weekend. Ever since the hotel reopened and dining in was allowed, it has received queries about weekend stays.

Simran Kodesia, communications head, Airbnb India & South East Asia, noted that while weekend trips to the hills were on the rise since the easing of the lockdown, the travellers were not letting their guard down. “Health and safety are top of mind for both the hotel hosts and guests, and we can discern an increasing number of travellers looking for secluded accommodations, tree houses, apple orchards and homes that are private but afford them a unique and immersive travel experience,” Kodesia pointed out. Hotels and websites too are being meticulous about vaccinating their staff and installing heightened safety measures to reassure the stir-crazy travellers.

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NEWS | Sterling Holiday Resorts standalone revenue increase by 13%; aims for 10 new resorts by 2022

Sterling Holiday Resorts continues its positive trend, records positive PBT for Q4 FY 20-21 amidst the pandemic.

Sterling Holiday Resorts Ltd. has recorded a positive PBT (Profit Before Tax) for Q4 FY 20-21 amidst the pandemic with a standalone revenue of INR 97 crore in Q4 FY 20-21 compared to INR 61 crore in Q4 FY 19-20 with a 58 percent increase compared to Q4 FY 19-20.

Resort occupancy dropped marginally from 57 percent to 54 percent but room nights grew 6 percent and combined with an 8 percent increase in Average Room Rate (ARR), resulted in resort revenues increasing by 13 percent. Sterling Palm Bliss, Rishikesh, was added to the resort bouquet during the quarter. Membership volumes grew by 20 percent with the introduction of the 10-year Vantage membership in Q3 FY 20-21.

Sterling is looking at an aggressive expansion plan and aims to double its inventory from the current 2,400+ rooms to 5,000 rooms by 2025. In line with this, over the last one year, Sterling has opened resorts in Guruvayur, Thekkady and Rishikesh. Currently, the company has several locations on an active search like Mysore, Udaipur, Jodhpur, Varanasi and Coorg and also exploring options near Mumbai and along the coasts of Orissa. In the course of 2021 and 2022, Sterling aims to add around 10 resorts with 500+ keys.

“Our radically different approach to the business that was implemented after the pandemic struck has helped the company report a positive PBT growth in Q4 2021. We implemented new strategies on our membership business aimed at increasing productivity while keeping a control on the Fixed costs through a number of cost-saving initiatives,” Ramesh Ramanathan, CMD, Sterling Holiday Resorts commented.

The leisure holiday and vacation ownership brand has introduced Sterling Vantage – a membership that is targeted at the Millennials who are a large target segment for holidays. It is a 10-year membership and is lighter on the pocket with attractive payment options and has helped build membership acquisition in these times.

The company have also introduced a number of sub-brands within the resorts and these provide unique services for the guests while increasing the revenue-generating opportunities within the resort.

“Sterling ‘Subuthi’ Spas across most of our resorts, Sterling LOCAL – our locally themed resto-bars have been well received by our guests. Special offers for Drive-to holidays, Staycation offers, an Anytime Holiday card that enables guests to buy now and holiday anytime in the coming year as per their convenience – have helped us gain traction with our guests.

We have introduced Sterling CARES – our comprehensive hygiene and sanitation program in association with Apollo Clinics. This has strengthened the confidence of our guests and we have been receiving strong reviews from them. We are also actively working on a vaccination for our employees to ensure a safe environment for our guests,” Ramanathan added.

The hospitality company has seen a drastic change in booking trends in the last couple of months. In the latter part of 2020 and even up until January 2021, the tourism industry was just beginning to pick up with guests opting to take quick breaks at drive-to destinations within 5 to 10 hours driving distance from their place of residence.

Travel restrictions were partially lifted in many states except for Kerala and Maharashtra, and Sterling witnessed a critical mass traveling from nearby cities especially to destinations like Mussoorie, Manali, Nainital, Corbett, Mt. Abu, Jaipur Kodaikanal, Yelagiri and Ooty.

“The second wave of the pandemic has created a deep impact on the industry, with most resorts being shut down due to the lockdowns and restrictions. But we are beginning to receive some inquiries as people anticipate the end of the lockdowns. While inquiries are still very low for June and July, we are receiving bookings and wedding inquiries from August onwards,” Ramanathan informed.

As the vaccination drive intensifies and once a majority of the population gets vaccinated, Ramanathan is hopeful of the states lifting travel restrictions, and the confidence of the people going up. “We are hopeful for an encouraging revival of the industry in the second half of the Financial Year 2021-22,” he commented

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NCLAT Stalls Withdrawal Of Oyo’s insolvency; Allows FHRAI To Intervene On Behalf Of Hotels

In the latest hearing of the Oyo Insolvency case before the National Company Law Appellate Tribunal (NCLAT), the Tribunal has allowed the intervention of the Federation of Hotel & Restaurant Associations of India’s (FHRAI) on behalf of hotels. The FHRAI has intervened on behalf of its member hotels that are operational creditors who are suffering hugely on account of non-payment of debt by Oyo. FHRAI members have filed claims before the IRP of around Rs.93 crores and the Association expects more hotels to submit their claims before the next hearing on June 21, 2021. 

FHRAI's Senior Counsel Kishnendu Datta represents FHRAI and Rs.93 crores of claimants that are FHRAI’s member hotels. There is close to Rs.200 crores worth of claims by claimants overall in the Oyo insolvency case with the NCLAT. Hotels have stated that Oyo entered into various kinds of agreements ranging from leave and license agreements to Management Services Agreement with minimum return assurances but Oyo eventually breached the terms of the agreements.

“There is an insolvency case against Oyo which is going on. Over the last couple of years, a lot of our members have reported to us about money owed to them and Oyo refusing to pay them. The FHRAI has pleaded to contest the case on behalf of its hotel members and the Hon’ble Tribunal has allowed it. We are representing many distressed hoteliers who individually do not have the capacity to take on Oyo single-handedly. We are glad that the Hon’ble Tribunal has allowed our intervening in the matter,” says Mr Pradeep Shetty, Jt. Honorary Secretary, FHRAI.

In its application to the Tribunal, the FHRAI has pointed out that a number of matters by several hoteliers are pending before various Courts against Oyo. Oyo has closed a majority of its operations and offices across India to further cheat member hotels and other similarly placed companies.

“Oyo operates its business under a maze of more than a dozen subsidiary entities. These entities enter into agreements with hotels and the FHRAI has data of hundreds of such hotels that have reported payment defaults and other unethical business practices by Oyo through these entities. The development so far in the case has given a sense of relief to several hotels across the country who felt short-changed by Oyo and the movement of consolidation of all victims of the hotel room aggregator is now gaining steam,” concludes Mr. Shetty.

About Federation of Hotel & Restaurant Associations of India (FHRAI):

The Federation of Hotel & Restaurant Associations of India (FHRAI) is the apex body of the Indian Hospitality industry. Founded in 1955, the association has diligently built on its rich legacy and is today privileged to serve as the leading voice of hotel and restaurant industry and plays a seminal role in supporting the growth trajectory of India's hospitality and tourism sector. FHRAI provides a vibrant interface between the industry, government, regulatory bodies, academia, international organizations, civil society and the media.

Visit Maldives | Kuda Villingili Resort open doors in the Maldives

The total investment for the Kuda Villingili Resort Maldives is INR 1000 crore.

MFAR Hotels & Resorts Private Limited announced the launch of Kuda Villingili Resort Maldives. The inaugural function was conducted in the presence of the resort’s first official guest, Sunjay Sudhir, High Commissioner of India to the Maldives. The resort is located amidst a sprawling 40-acre island in North Malé Atoll; a 30-minute speedboat rides away from Velana International Airport (MLE), making it one of the most accessible resorts in the Maldives. The total investment for the Kuda Villingili Resort Maldives is INR 1000 crore. MFAR has also acquired an island of INR 20 acres in the Maldives for development in the immediate future.

The resort features 59 exquisite beach villas including luxurious penthouses and 36 water villas with an option of private swimming pools. This idyllic haven, inspired by the sprawling nature of the Maldives perfectly balances a sense of togetherness and inclusivity with privacy and independence. It is a slice of paradise that embraces and celebrates the diversity of cultural expressions perfect for solo travelers, couples, families, or traveling groups.

Kuda Villingili Resort Maldives also offers the choice of three diverse dining venues to its guests: The Beach Club, a South American take on the classic beach menu, the resort’s signature dining establishment The Restaurant that serves fresh, handcrafted gourmet food, and The Hawkers, an upscale dining venue with three distinct restaurants, Spice, East, and Med, that serve mouth-watering Indian-Arabic, Thai-Japanese, and Italian-Mediterranean fusion street food respectively, through each restaurant’s open kitchens.


“From island excursions to stellar surfing, from stargazing to wildlife encounters, from sandbank dining to big game fishing, Kuda Villingili Resort Maldives will never be in shortage of exciting activities for our guests,” said Dr. P Mohamed Ali (Galfar), Chairman and Founder of MFAR group of companies.

“This much-awaited property was delivered within the promised time to our beloved guests. Experience the best Maldives can offer with our most convenient, comfortable, safe, and hassle-free stay,” said Abdul Basheer, Director of MFAR group of companies.

Other hospitality projects by MFAR Hotels & Resorts include Le Méridien Kochi & The International Convention Centre in Kochi, The Westin Chennai, and The Radisson Collection by Hormuz Grand, Muscat, Oman. MFAR has also acquired land in Sri Lanka for the development of a beach resort. The resort promises its guests state-of-the-art food & accommodation facilities and is already being dubbed as one of the best resorts to stay in the Maldives.

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NEWS | Doubletree Suites by Hilton Bangalore Completes Inoculation Of Its Team Members

DOUBLETREE SUITES BY HILTON BANGALORE COMPLETES INOCULATION OF ITS TEAM MEMBERS

Keeping the safety of guests and team members in mind, DoubleTree Suites by Hilton Bangalore has successfully vaccinated all its team members.

In an endeavour to stay safe, the hotel management organized an extensive immunization drive over the course of two days. With the effective completion of the drive, most team members above the age of 45 have been administered with both the doses and those in the age-group of 18-44 have received their first dose.

General Manager - Subhabrata Roy and his team at DoubleTree Suites by Hilton Bangalore are pleased that each individual at the hotel now has an added layer of safety to combat the ongoing pandemic. He said, “Ever since the pandemic hit the country last year, our main priority has been the health and safety of our team members. Vaccination along with Covid appropriate behaviour is the only way for us to fight this pandemic. With this initiative, our team members are assured of their health and wellbeing that will give them much needed peace of mind.”

He also believes that from a business point of view, the drive will help position the hotel better to meet the continuously evolving traveller priorities. “This will provide our guests added confidence and make DoubleTree Suites by Hilton Bangalore a natural choice when they decide to travel again”, he said.

As India continues to show resilience in its fight against the second wave of Covid-19, all mandated protocols have been implemented at the hotel. Over the course of last year, the hotel embraced two truly unique programs which provide safety and peace of mind from check in to check out to our esteemed guests and team members. Hilton CleanStay and Hilton EventReady with CleanStay programs continue to get enhanced from time to time.

The team members at DoubleTree Suites by Hilton Bangalore are ready to welcome back guests to the newly titled ‘TecHalli’ of India.

NEWS | FHRAI submits presentation for industry revival to Tourism & MSME Minister

Tourism Ministry acknowledged the industry’s concerns and assured that necessary help will be extended to support the hospitality industry.

Senior delegates of the Federation of Hotel & Restaurant Associations of India (FHRAI) met the Hon’ble Tourism Minister Prahlad Singh Patel and Minister of MSME Nitin Gadkari to discuss the deteriorating state of the Hospitality and Tourism industry and to recommend immediate fiscal measures to save it from imminent collapse. The Association submitted representations suggesting key policy changes for the revival of the sector.

The Association representatives also met and submitted the representation to Arvind Singh, Secretary, Ministry of Tourism, and Rakesh Kumar Verma, Jt. Secretary, Ministry of Tourism. The Association recently also held a virtual meeting with the Principal Economic Advisor, Ministry of Finance Sanjeev Sanyal with recommendations specific to the Hospitality sector.

The Tourism Ministry acknowledged the industry’s concerns and assured that necessary help will be extended to support the hospitality industry. It has also reassured that the sector’s issues and recommendations offered by the FHRAI delegates will be raised with the Prime Minister and the Finance Ministry. The Tourism Ministry is closely following up with the Ministry of Finance on the SEIS scheme and other concerns will be addressed on a one-on-one basis with the respective Ministries. The MSME Minister too has expressed that they are aware of the hardships the industry is going through and that will look into the industry’s concerns favorably with regards to the ECLGS scheme and the RBI’s Resolution Framework. Mr. Sanyal too has expressed that they will consider the industry’s demands favorably and at the earliest.

The Association has thanked Prahlad Patel, Nitin Gadkari, Sanyal, Singh, and Verma for their valuable time and for understanding the industry’s concerns.

“The pandemic has devastated the hospitality sector, businesses are steadily closing and NPAs are rising. In our meeting with the Ministers, we recommended a well-made sector specific stimulus package that addresses the most critical aspects of reducing financial loss, mobilizing loans and retention of employment. The recommendations include complete waiver of interest on loans beginning March 2020 till business normalcy resumes, announcement of special measures for the industry and the interest burden of loans borne by the Government for a fixed period, monthly basic salaries paid directly to tourism, travel and hospitality employees who have lost their jobs due to the pandemic, provision of a moratorium of 3 years on the principal loan amount, working capital support at interest on fixed deposit rate plus 2 percent or MCLR rate, the urgent release of SEIS pending payments, removal of secondary condition in EPCG and introduction of a long term financing scheme for at least 10 years back with a guarantee from Central Government to Banks and NBFCs,” says Gurbaxish Singh Kohli, Vice President, FHRAI.

The industry’s total revenue in FY 2019-20 stood at Rs.1.82 lakh Cr and as per our estimates, in FY 2020-21, approximately 75 per cent of the industry's revenues got wiped off. That is more than Rs.1.30 lakh Cr revenue hit for the Indian economy. The total loan outstanding to the hospitality industry is over Rs.60,000 Cr today.

“Since April 2021 the revenue hasn’t even crossed 8-10 percent. Our right to conduct business was taken away but the right to recover loans and charge interest by our lenders is being allowed. The Hospitality industry is under tremendous cash flow pressure to meet its operating expenses including payment of salaries and wages, repayment obligation to banks and financial institutions, and funding its capital expenditure plans. We request timely payment of cash flows under the SEIS scheme and refund of income tax payment that is due to the Hospitality sector. This will make a big difference to the ability of hotels to pay the workforce employed in the sector, meet the operational expenses and mange loan repayment obligations,” says Pradeep Shetty, Jt. Hon. Secretary, FHRAI.

The Association has suggested waiver or relaxation under the EPCG scheme. With regards to the average Foreign Exchanges Earnings (FEE), it has stated that the industry does not have any FEE to redeem the license as there has been no foreign travel in this pandemic. Even prior to the pandemic, the arrivals and spending of foreigners was dismal and the EPCG conditions were impossible to adhere to and hence the condition should be completely waived off and the conditions be deemed as adhered to and fulfilled. It has also suggested that foreign tourists visiting India, and staying and spending in hotels should be deemed as foreign exchange earned by hotels for the purpose of redemption of EPCG license. The Association has also requested waivers or reliefs to Greenfield Hotel Projects and expansion of existing hotels during the pandemic by releasing the Bank Guarantees and corresponding FDRs and IGST.

Due to financial losses, 40 percent of hotels and restaurants in the country have shut down permanently and about 20 percent haven’t opened fully since the first lockdown. The remaining 40 percent continue to run in losses. The financial institutions have marked the industry on the negative list.

“The industry is grappling with indescribable financial issues. It is imperative to make some additional provision of funds under the ECLGS and align the tenure and moratorium facilities of ECLGS 1.0 and 2.0 in line with ECLGS 3.0 to support the survival efforts of the sector. We have requested provisioning a special window for restructuring for the sector without any cap on loan exposure. We have also asked for the setting up of a redressal forum by the Government or the RBI to address issues faced by the Hospitality industry in availing loans for restructuring. Being the worst hit amongst other industries, the Association has suggested several steps in aiding the revival of the sector which will be crucial in the long-term health of both the sector and the country’s economy,” concludes D V S Somaraju, Treasurer, FHRAI.

Marriott International | Marriott to introduce Courtyard by Marriott brand to Sri Lanka

The hotel is expected to feature 164 rooms and is anticipated to open in late 2021

Marriott International, Inc. signed an agreement with Colombo City Centre Partners (Private) Limited, part of the Abans Group, one of Sri Lanka’s largest conglomerates with diversified interests in retail, real estate development, environmental management, and logistics to debut the Courtyard by Marriott brand in Sri Lanka. The hotel is expected to feature 164 rooms and is anticipated to open in late 2021.

“We are delighted to strengthen our Marriott Bonvoy portfolio of hotels in Sri Lanka with today’s signing,” said Rajeev Menon, President, Asia Pacific (excluding China), Marriott International. “This signing underscores our long-term commitment to Sri Lanka as a strategically important market, offering the potential to grow our brands and provide customers with more choices.”

Set in the heart of Colombo city adjacent to the Beira Lake, the Courtyard by Marriott Colombo will provide convenient business connectivity and excellent views of the city skyline. Slated to feature 164 modern-styled guest rooms and suites, the hotel will offer an inviting hospitality experience through its intuitive service and uplifting spaces, allowing business and leisure guests to shift gears smoothly from work to relaxation. Design plans call for thoughtfully designed rooms, featuring a functional work area, smart amenities, and high-speed internet access, empowering guests to stay both connected and productive while on the road, no matter the purpose of their trip.

“We are very pleased to collaborate with Abans Group, who share our vision to offer smart, intuitive service and high-quality accommodation in Sri Lanka,” commented Kiran Andicot, Regional Vice President - Development, South Asia, Marriott International.

The hotel is set to feature two dining venues – including an all-day dining restaurant offering a combination of Western dishes, Asian favorites, and a host of local delicacies as well as an adjoining Lobby Lounge decked with a full-service bar and a quick-bites menu. Additional plans call for a well-equipped 24-hour fitness center, an outdoor swimming pool and three meeting rooms to be fully equipped with state-of-the-art audio-visual equipment and wireless internet.

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INITIATIVE | Vista Rooms offers job opportunities for Hyatt Regency Mumbai employees

We at Vista Rooms would like to extend our support by sharing job opportunities across functions, from Housekeeping to F&B, said the Founder.

After Hyatt Regency five-star hotel in Mumbai said it will remain closed till further notice since Asian Hotels (West) Ltd which owns the property is not making payments for its salaries and operations, the Founder of Vista Rooms, Amit Damani has come forward to support the employees.

In a recent Linkedin post, Damani has mentioned, “For all those impacted by the closing of Hyatt Regency Mumbai, our heart goes out to you. We at Vista Rooms would like to extend our support by sharing job opportunities across functions, from Housekeeping to F&B.”

After the post, Damani has received resumes of over 100 job seekers in the past couple of hours from folks across the Hospitality industry. Roughly 10 from the all are with Hyatt and the company will fast-track interviews of Hyatt Mumbai folks.

New Opening | IHCL announces the signing of a 775-room hotel at Bengaluru Airport

Part of Airport City at BLR Airport, hotel complex to have two brands – Vivanta and Ginger

Indian Hotels Company (IHCL) announced the signing of an agreement with Bengaluru Airport City Limited (BACL) for a 775-room hotel at Kempegowda International Airport, Bengaluru (BLR Airport). The hotel will be a combination of a 450-room Vivanta and a 325-room Ginger hotel. This will be a management contract with BACL to operate another hotel at BLR Airport where IHCL already operates in Taj Bangalore.

BACL – a wholly-owned subsidiary of Bangalore International Airport Limited – has been founded to develop the Airport City at BLR Airport as a world-class destination of truly mixed-use development, consisting of business, medical and biotech parks, a world-class mall, hospitality, convention, and exhibition centres and a central park. The Airport City will offer leisure, retail, entertainment, and hospitality, with a multipurpose concert arena for hosting large conventions and shows.

Commenting on the signing, Puneet Chhatwal, Managing Director and Chief Executive Officer, IHCL, said, “Kempegowda International Airport, Bengaluru is one of the fastest growing airports in the world. This new upcoming hotel complex, along with Taj Bangalore, will offer a combined inventory of 1,150 rooms catering to the needs of this dynamic and evolving market. We are delighted to extend our partnership with Bengaluru Airport City Limited.”

The proposed hotel will be strategically located in close proximity to the concert arena that is currently under development and will be part of the sustainable Airport City being developed by BACL. The Vivanta and Ginger branded hotels will have extensive banqueting facilities to capture the growth potential of the MICE demand. It is slated to open in 2025.

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Marriott International | Marriott Bonvoy Portfolio of Brands Expands in Distinctive & Inviting Leisure Locales This Summer Season

Global Travel Leader Meets Pent-Up Demand with New Openings Around the World, from Zambia and Ibiza to Wyoming

Marriott Bonvoy, Marriott International’s extraordinary portfolio of 30 hotel brands, award-winning loyalty program, and endless experiences, is setting the stage for a sensational summer with getaway-worthy hotel openings. Recent social listening research conducted on behalf of Marriott saw a significant year-over-year uptick in searches for one-of-a-kind stays (+106%), suggesting consumers are craving more authentic and unique hotel experiences.

With consumers continuing to show strong summer travel intent, here are several recent and upcoming openings to inspire their next adventure.

Second Chances in Unexpected Cities
Following a year of little to no travel, the term ‘revenge travel’ has fueled consumers to avenge their lost plans and many pivoting to unexpected locations in secondary cities. Located a few hours from the bustling metropolis of Shanghai resides Nanjing (or ‘Southern Capital’), a cultural destination steeped in historical heritage. Slated to open later this month, The Westin Nanjing Resort & Spa and CAST Nanjing, Autograph Collection will be the area’s first destination with two brands under one roof, delivering two distinctive experiences for leisure travelers. Opening in June, Moxy Nanjing Jiangning will bring a vibrant and stylish hotel experience for the young at heart. These new openings complement a growing portfolio of hotels in the region including Courtyard Nanjing Jiangning and The Sifang Hotel Nanjing, Autograph Collection, which both opened in April.

Across to Europe along Norway’s southwestern coast is Bergen, a World Heritage City with unspoiled nature and picturesque outdoor life. Shaking up the hospitality scene, Moxy Bergen opened its doors in May with the brand’s signature playful spirit beginning with check-in at the bar, small but smart bedrooms, and stylish communal spaces with local art. Over in the Romanian capital of Bucharest, The Marmorosch Bucharest, Autograph Collection is slated to open this summer. Housed inside a former bank, guests can expect to be welcomed with a rich heritage, four unique dining experiences, and nods to its building history weaved throughout including a chance for guests to engrave their own coin in the original vault.

Idyllic Island Getaways
Sunbathers and seclusion seekers are long overdue for their next escape and these locales are certain to be on any list. A destination revered for its beauty, the Maldives will welcome two stunning new resorts, each with their own unique take on the archipelagic state. The three islands of The Ritz-Carlton Maldives, Fari Islands, which opened June 1, serve as a base for discovering all the archipelago has to offer. Featuring a minimalist design that highlights sea views and pristine beaches, the resort includes beachfront and overwater villas with private infinity pools, an overwater spa, seven culinary experiences, wedding venues, Ritz Kids Club with daily adventures, and access to Fari Marina with elevated shopping, dining and entertainment. Nestled just north on Thilamaafushi Island, Le Méridien Maldives Resort & Spa – set to open late summer– will reflect mid-century design aesthetics inspired by the golden era of travel, presented through a Maldivian lens. Guests can expect to choose from a selection of villas from the beach to two-bedroom, dine at six restaurants and bars, and enjoy Le Méridien’s signature brand programs that evoke the glamour of a summer spent on the French Riviera. This includes “Au Soleil”, which encourages a summer state of mind with activations at “Golden Hour”, the magical hour at the end of a day under the sun; and Le Scoop by Le Méridien, which invites guests to pair a glass of rosé with a refreshing scoop of gelato or sorbet.

From one celebrated island to another, Hotel Riomar, Ibiza, A Tribute Portfolio Hotel – set to open in July – will mark the brand’s debut on Spain’s iconic White Isle. Where River (Rio) meets Sea (Mar), the resort will bring balance and serenity through a harmonious connection with nature. Experiences include camera-ready room views, casual alfresco dining at The Ocean Brasserie & Bar, and a ‘secret garden’ for acoustic music nights.

Situated on Greece’s western coast enclosed amongst a magical landscape, Domes of Corfu, Autograph Collection – slated to open its doors mid-July – invites families and couples to explore new ways of living and being within a community of likeminded spirits. Elegantly designed with striking domed architecture, Domes of Corfu will feature 233 rooms and suites each with its own private patio or veranda, four signature dining and bar concepts, award-winning Soma Spa, three swimming pools with adults-only areas, and the KiEPOS Kids Club.

Eco-Adventure Retreats
As conscious travel and environmental awareness continue to gain global traction, consumers are looking for ways to explore unique wonders of the world in a thoughtful way. Located at the gateway to the Grand Teton National Park in Jackson, WY, The Cloudveil, Autograph Collection, which opened in late May, captures a true sense of place and offers a modern sanctuary inspired by the organic elements of its locale. The property features 100 guest rooms and suites, a bistro-style restaurant and bar, an expansive rooftop terrace overlooking Jackson’s Town Square and Snow King Mountain, a tranquil outdoor pool and garden, and much more, all designed with the destination in mind.

Marking Tribute Portfolio’s debut in Africa, Ciêla, Lusaka, a Tribute Portfolio Resort & Spa – slated to open this month – will be located just outside of Zambia’s capital city Lusaka surrounded by a scenic, tranquil estate. Perfectly positioned for guests to experience Zambia’s mesmerizing wilderness and astonishing wildlife, the resort will offer 249 guest rooms, with a design inspired by the natural surroundings, and distinctive experiences including a microbrewery and a rejuvenating spa.

Across the Atlantic Ocean, Colombia is the second most biodiverse country in the world with 10 percent of the Earth's flora and fauna. In the rising artistic and culinary city of Bogotá, Residence Inn Bogotá will bring the longer stay brand’s flexible and intuitive spaces to the destination with its planned opening this month. Day trips are encouraged to discover the country’s natural wonders such as Parque Nacional Natural Chingaza, a sprawling national park with glacial lakes and mountain ranges, and the city’s nearby mountain peak, Monserrate, providing sweeping views of the capital. After a long day of exploring, guests can enjoy the comfort of the hotel’s apartment-style suites featuring separate living, sleeping, and dining areas.

Guests can enjoy the advantages of Marriott Bonvoy’s award-winning loyalty program where members enjoy exclusive benefits including free Wi-Fi, member-only rates, and contactless experience with the Marriott Bonvoy Mobile app, achieve elite status recognition, and earn points toward free nights at the more than 7,600 properties around the world and the more than 30,000 premium home rentals with every qualifying stay.

For more information on these new openings and Marriott Bonvoy, enroll in the loyalty program for free, or to book directly, visit MarriottBonvoy.com.

NEWS| Luxury takes a back seat as affordable hotel brands boast bigger pipelines in the Middle East

There are more than 500 hotels on the way in the region, mostly from Hilton, Marriott or Accor.

here’s an impressive 534 hotel projects currently under construction in the Middle East, totalling 153,225 rooms. That is according to Lodging Econometrics’ latest Construction Pipeline Trend Report, which revealed which destinations have the most hotels on the way.

And 48 percent of the projects in the pipeline in the Middle East belong to three companies: Hilton with 93 projects and 25,200 rooms, followed by Accor with 89 projects having 25,882 rooms. Next is Marriott International with 75 projects and 22,160 rooms.

The leading brands in the pipeline for these companies are Hilton’s DoubleTree with 27 projects and 6,083 rooms, and Hilton Garden Inn with 20 projects and 6,566 rooms; Accor’s Ibis brands with 12 projects and 4,274 rooms and Movenpick with 12 projects accounting for 3,153 rooms; and Marriott Courtyard with 15 projects/3,432 rooms and Residence Inn with nine projects and 1,196 rooms.

Unsurprisingly, Dubai in the UAE takes the top spot with 115 projects and 32,596 rooms on the way. On a country-wide level, Saudi Arabia leads the way with 185 projects and 66,898 keys; followed by the UAE with 154 projects and 42,327 rooms; Egypt with 61 projects and 14,912 keys; Qatar with 57 projects and 14,047 rooms; and then Oman with 32 projects and 6,474 rooms.

Capital cities Riyadh and Doha hold the most projects behind Dubai, with the KSA city having 54 projects and 11,070 rooms and the Qatari city having 50 projects and 12,017 rooms.

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Hyatt News | Hyatt Regency Mumbai suspends all operations temporarily

The decision was taken as a result of no funds forthcoming from Asian Hotels (West) Ltd, the owner of Hyatt Regency Mumbai, to sustain the hotel’s operations

On a day when hotels and restaurants in Mumbai were in a celebratory mood following relaxations announced by the state government that allowed them to open partially, Hyatt Regency shared a shocking missive with its employees.

A letter by Hardip Marwah, the hotel's General Manager (Hotelier India has a copy of it) informed all the on-roll staff of the hotel “that no funds are forthcoming from Asian Hotels (Wset), the owner of Hyatt Regency Mumbai to enable payment of salaries of to support the operations of the hotel. This has compelled the property to suspend its operations temporarily.

Sunjae Sharma, Vice President and Country Head – India, Hyatt told Hotelier India, “As a result of no funds forthcoming from Asian Hotels (West) Ltd, the owner of Hyatt Regency Mumbai, to sustain the operations of the hotel, a decision has been taken to temporarily suspend all operations for Hyatt Regency Mumbai. The hotel will remain closed until further notice. At Hyatt, our guests and colleagues are a top priority, and we are working closely with the hotel’s owner to resolve this situation.”

He added that future reservations through Hyatt booking channels will remain temporarily unavailable.
In addition to Hyatt Regency Mumbai, Asian Hotels has another property in India, JW Marriott New Delhi Aerocity, which is owned by its subsidiary company, Aria Hotels, and Consultancy Services. In February 2021, Sushil Kumar Gupta resigned as Chairman and Managing Director of the company.

As per its annual report for 2019-20, Asian Hotels (West) had an outstanding debt of INR 218.46 crore as on 31st March 2020. Its total income during the financial year was INR 143 crore as against INR 159 crore during in 2018-19. It registered INR 2.84 crore profit before tax in 2019-20 as against INSR 16.58 in the previous financial year.

The company was originally incorporated as Chillwinds Hotels Pvt Ltd in January 2007 and became a public limited company in August 2007, when its name was changed to Chillwinds Hotels. It entered into a scheme of arrangement and demerger with Asian Hotels Limited, which is now known as Asian Hotels (North) Limited, and its shareholders and creditors and Vardhman Hotels Limited, now known as Asian Hotels (East) Limited and its shareholders in 2010. Following this, the company’s name was changed to Asian Hotels (West).

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Hiton News | DoubleTree by Hilton Goa-Panaji introduces its new campaign ‘Be one with Nature’

The offer is further amplified with an opportunity for guests to stay an extra night with compliments of the resort.

DoubleTree by Hilton Goa-Panaji announced the launch of its new campaign ‘Be one with Nature’, a refreshing resort experience giving guests an opportunity to spend time within the comforts of a natural setting.

The offer is further amplified with an opportunity for guests to stay an extra night with compliments of the resort. This pre-pay offer can be booked from now till 31st of July 2021 and has an extended stay period till 30th of September 2021.

In view of the erratic schedules attributed to the pandemic, guests can choose to amend their reservation at no extra charge. The offer in addition to the complimentary stay night and flexible amendment policy also has a host of benefits that is a precursor to any vacation.

The resort offers a sanitized stay environment in keeping with “Hilton Clean Stay” protocols and process orientation.

Book for two nights and stay the third night with compliments:
• Complimentary breakfast 
• 15% discount on food and beverage 
• 15% discount on spa facilities
• Flexible date amendment within 24 hours prior to arrival

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Bird Group announces the demise of Executive Director- Ankur Bhatia

Bird Group has announced the sudden demise of Ankur Bhatia, Executive Director, who suffered a massive cardiac arrest on 4th June 2021 morning.

In an official public statement, the company announced, “It is with profound grief that we inform you about the sudden demise of our beloved Dr. Ankur Bhatia, Executive Director, Bird Group. Dr. Bhatia (48) suffered a massive cardiac arrest this morning and succumbed to it. We have not only lost our leader, our visionary but the world has lost an astounding human being. The Bhatia family is in a state of deep shock and requests you to respect their privacy in this difficult time of grief.”

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Brand | Telangana Formation Day Brunch Box at The Westin Hyderabad Mindspace

Authentic Telangana Cuisine experience delivered at your Door steps

To celebrate the occasion of Telangana Foundation day, The Westin  Hyderabad Mindspace is offering a holistic Telangana cuisine experience  delivered at your door step. This box is a special curation of expert chefs at  the hotel and is available in veg and non-veg options. Dishes such as  Pergu wada, Gokarakay Mamsam, Pacchi Pulusu, Bhagara Annam, Jonna  Rotti, Garijalu, Bobbatlu are some of the dishes that are part of the three  course menu box. All hygiene and sanitation measures are followed from  the kitchen to the delivery at your doorstep.  

Guests can also enjoy a special buffet breakfast with a traditional spread of  dishes such as Guntha ponganalu , Serva Pindi, Ragi Java at the Seasonal  Taste restaurant.  

Contact to Order: +91 918008302169  

THE WESTIN HYDERABAD MINDSPACE 

IT Raheja Mindspace,  

Hyderabad 500081, Telangana 

India

NEWS | Absolute Hotel Services Announces Eastin Estates, The first hospitality brand in Asia for Seniors

Bangkok, Thailand (June 2021) - Jonathan Wigley, CEO of the Absolute Hotel Services (AHS) Group, has announced  new expansion plans, with the launch of the Eastin Estates brand, a luxury long-stay residential brand in the assisted  living segment. Eastin Estates provides a residential community experience to meet the growing needs of the active  senior market, with services and facilities for residents that encourage health and social connections. AHS Group is the  first hospitality management company to launch a brand dedicated to this segment in Asia. 

Delivering caring service from its roots in Asian tradition and hospitality, Eastin Estates brand value is to provide active  seniors looking for personal home care assistance with a safe place to work, rest and play with like-minded residents.  The community allows residents total freedom in a comfortable and convenient, luxury setting. A professional  community crew gives families peace of mind that their loved ones are well taken care of like they are at home. Daily  activities and high-end facilities help residents lead fulfilling lives while keeping fit, active and mobile. 

Karan Kaul, Vice President of Business Development for AHS says “Eastin Estates will grow via management agreements and is an ideal concept for conversions of existing hotels and residential projects in urban and resort settings. We are  launching this product in response to the evolving demographics of the region”. 

All developments under the Eastin Estate brand will feature safe, comfortable and appropriate design features made  from sustainable materials, including easily accessible drawers and cupboards, plug points and lighting controls at  waist height and non-slip floors. All public areas and facilities will cater for easy access and will be wheelchair accessible. Accommodations range from 40-50 sqm studios to 80-100 sqm two-bedroom units, all with their  kitchenette, bathroom and balcony or terrace, and can be personalised with the option to move in certain pieces of  furniture or décor. Units and facilities are pet-friendly, and a la carte pet grooming and meal services can be provided. 

Facilities include a health centre with a 24/7 nurse and emergency support, all-day dining restaurant with healthy menu  options, lounge area with library, meeting room, outdoor garden, swimming pool, fitness centre with steam and sauna  rooms, yoga area and minimart as well as entertainment and service laundry facilities. Nature is well-integrated within  the living spaces and large landscaped communal areas feature throughout the development. Importance is also  placed on technology and connectivity, so residents can stay connected with family and friends, and all retirement visa  and immigration administration are handled on the residents’ behalf.  

“We are very excited to announce the launch of our new brand, Eastin Estates, and are confident that the brand will  provide residents with a unique, luxury service of great value under the strong backing and core values of the Eastin brand.  We are looking forward to expanding the Eastin Estates brand in Thailand, Vietnam and Indonesia.”, said Jonathan Wigley,  CEO of the Absolute Hotel Services Group. 

About Absolute Hotel Services (AHS)

1091/343, 4th Floor, New Petchburi Road, Makkasan, Rajthevee Bangkok 10400 Thailand Tel: +66 2 255 9247 |www.absolutehotelservices.com 

www.absolutehotelservices.com 

AHS is the fastest growing hospitality management/branding company in Asia and Europe with an ever-expanding  geographic portfolio of hotels, resorts and serviced residences. 

Headquartered in Bangkok, Thailand with regional offices in Thailand, Vietnam, Indonesia, Hong Kong, India, Russia and Europe with more expansions planned, AHS and its brands have resonated with investors and consumers  contributing value to all stakeholders. 

Covering the luxury to economy segments through its brands U Hotels & Resorts, Eastin Grand Hotels & Resorts, Eastin  Hotels, Resorts & Residences, Eastin Easy and Eastin Estates. AHS also has the right to manage hotels under the  Travelodge brand under Travelodge Thailand and Vienna House brand under Vienna House Asia. 

AHS is an affiliate company of U City Public Company which is a Thailand public listed global capital allocator. 

About U Hotels & Resorts Brand 

www.uhotelsresorts.com 

The brand was created with today’s travellers in mind and their expectations from the fast moving  pace of hospitality. Founded in 2008, U Hotels & Resorts is an uncomplicated bijoux deluxe hotel brand  that is a stimulating blend of local heritage and design accents that pair with modern amenities,  services and facilities to unobtrusively encourage sophisticated target customers eager to enjoy the  local environment.  

U Hotels & Resorts’ unique concept of services include 24-Hour Use of Room, Breakfast Whenever Wherever, free Wi-Fi, U Choose Programme, and U Make a Difference Programme. 

About Eastin Grand Hotels & Resorts | Eastin Hotels & Resorts | Eastin Residences | Eastin Estates | Eastin Easy Brands  www.eastinhotelsresidences.com 

Eastin Grand Hotels & Resorts and Eastin Hotels, Resorts & Residences - a 4 and 5 star luxury brand  created on relevance to market as well as need and the desires of targeted customers. The brands  provide value and consistency through flexible venues and services with added value to serve the  desires of business and leisure travellers.  

Eastin Brand’s target customers are value hunters looking for luxury, comfort and convenience at the  right price with maximum flexibility to serve the purpose of their visit, whether for business or  pleasure.  

Unique services include free Wi-Fi, extended breakfast hours till 11:30 hrs., and Room Ready  Guarantee. 

Eastin Estates - A different kind of luxury lifestyle experience for today and tomorrow. Created to  meet the growing needs of the active senior market. The brand provides a residential community  experience to help you work, rest and play with like-minded residents. With our facilities and  community crew, we ensure our residents are cared for like they are at home.

NEWS | Ascott Is World’s First Hospitality Company To Offer Global Telehealth, Telecounselling And Travel Security Advisory To Guests

Collaborates with International SOS as part of the enhanced ‘Ascott Cares’ commitment to improve guests’ overall wellness and safety 

CapitaLand’s wholly owned lodging business unit, The Ascott Limited  (Ascott), is the first hospitality company in the world to offer its guests global access to a  comprehensive suite of telehealth, telecounselling and travel security advisory services. In a global partnership with leading health and security services company International SOS, Ascott  will provide these complimentary services as part of its enhanced ‘Ascott Cares’ commitment to  improve the overall wellness and safety of its guests. Starting 1 June 2021, the services are 

available to Ascott’s guests across nearly 200 properties in 86 cities and 27 countries. These  include guests at Ascott’s two operational properties in India - Somerset Greenways Chennai  that comprises of 187 units, and Citadines OMR Chennai with 269 units. 

Ascott’s guests who require telehealth assistance or Tele counselling can call the property’s front  desk from their apartments, to be connected to International SOS’ Assistance Centres. Ascott’s guests will be able to speak directly with International SOS’ health experts at any of its 27 Assistance Centres across the world. The Assistance Centres operate 24 hours, seven days a week  and provide assistance in 99 languages and dialects. Depending on the guest’s medical condition,  International SOS’ health experts will provide medical advice or may refer the guest for  teleconsultation, in-person consultation or telecounselling with their global network of over  90,000 accredited medical service providers, including clinics and hospitals. For more  information on telehealth, telecounselling and travel security advisory services. please see  Annex A. 

International SOS will also provide travel security advisory and assistance to Ascott’s guests to  better prepare them for new environments. This includes advice on security matters including  the choice of safe ground transportation, as well as verification and updates on in-country incidents, such as street protests, natural disasters, travel restrictions and security threats. With  International SOS’ assistance, Ascott can advise its guests on the latest developments, implement in-property security protocols and safeguards, or work with International SOS to arrange travel security solutions to further assist its guests.  

Mr Kevin Goh, CapitaLand’s Chief Executive Officer for Lodging and Ascott’s Chief Executive  Officer, said: “Ascott’s global partnership with International SOS further elevates our standard  of care and hospitality. As the world’s first hospitality company to provide global access to  telehealth, telecounselling and travel security advisory services for our guests, our guests can  have greater peace of mind that they are able to receive on-demand quality care from medical  and security experts, and feel safe when they stay with us. These value-added services as part of 

“we define global living”

Ascott International Management (India) Private Limited (CIN: U45204TN2006PTC061040) 

94, Sathyadev Avenue, MRC Nagar 

Chennai 600 028 India 

t (91-44) 7100 0001  

www.the-ascott.com 

our enhanced ‘Ascott Cares’ commitment are particularly crucial amid the global COVID-19  pandemic. With the need for social distancing and uncertainties from travel restrictions, our  guests are able to have immediate access to these services from the comfort of their apartment.”  

Mr Goh added: “In addition to stringent hygiene and cleanliness practices, Ascott has also adopted innovations such as contactless services, facial recognition technologies and autonomous robotics to improve our guests’ experience and safety. Our enhanced ‘Ascott Cares’  commitment, which goes beyond caring for our guests, is our distinct competitive advantage. It  shows the greater value Ascott can deliver to our property owners and the assurance we give our  corporate clients who want to know that their employees are well taken care of when they stay  with Ascott.” 

Mr. Vincent Miccolis, Ascott’s Regional General Manager for the Middle East, Africa, Turkey, and  India, added: “At Ascott, the safety and well-being of our guests and staff have always been, and will continue to be paramount to us. From the eve of this global pandemic and throughout the  2020 lockdown, up until today when India struggles with the second wave of COVID19, our properties in the country have remained operational, offering our guests a safe haven they can call ‘home’, consequently uplifting their stay confidence. The new partnership with International  SOS will further empower our ability to back up our guests with access to information and support, especially in these critical times. With 24/7 Assistance Centres via our Front Desk team,  our guests will be able to receive timely advice on medical and health issues, hospitalization  assistance, and assistance for medical evacuation or repatriation.” 

Dr Pascal Rey-Herme, Co-Founder, Group Medical Director of International SOS said: “This collaboration is a world-first in the hospitality industry, and also marks an important step towards recovery for the sector. Working closely with the Ascott team, we want to reassure guests that their safety and well-being is a top priority, with robust, 24/7 global assistance for all travelers – whenever and wherever they are in the world. As the global environment continues to evolve,  we will work with Ascott to adjust and adapt to best practices in managing their guests’ health  and safety concerns.” 

Enhances ‘Ascott Cares’ with a commitment to wellness, cleanliness and sustainability In response to the global fight against COVID-19, Ascott unveiled ‘Ascott Cares’ in May 2020,  assuring guests and staff of its stringent cleanliness and hygiene standards as well as safe distancing measures to ensure their health and safety. The enhanced ‘Ascott Cares’ covers seven  areas: 

1. Our Staff 2. Wellness & Security 3. Social Distancing 4. Hygiene & Cleanliness 5. Contactless & Paperless 6. Our Vendors 7. Go Green 

The comprehensive protocols of ‘Ascott Cares’ are in compliance with the World Health  Organization’s standards and local regulations and have been rolled out to Ascott properties 

“we define global living”

Ascott International Management (India) Private Limited (CIN: U45204TN2006PTC061040) 

94, Sathyadev Avenue, MRC Nagar 

Chennai 600 028 India 

t (91-44) 7100 0001  

www.the-ascott.com 

globally. In July 2020, Ascott reinforced its measures with a partnership with Bureau Veritas to provide independent audits and certification for the hygiene and safety standards of Ascott properties worldwide. 

About The Ascott Limited  

The Ascott Limited (Ascott) is a Singapore company that has grown to be one of the leading international lodging owner-operators. Ascott’s portfolio spans more than 190 cities across over  30 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. 

Ascott has more than 70,000 operating units and over 50,000 units under development, making a total of more than 120,000 units in about 770 properties. 

The company’s serviced apartment, coliving, and hotel brands include Ascott The Residence, The  Crest Collection, Somerset, Quest, Citadines, by, Préférence, Vertu, Harris, Citadines Connect,  Fox, Yello, Fox Lite, and POP!. 

Ascott’s loyalty program, Ascott Star Rewards, offers exclusive benefits to its members when they book directly with Ascott for their stays at its participating properties. 

Ascott, a wholly-owned subsidiary of CapitaLand Limited, pioneered Asia Pacific’s first international-class serviced apartment with the opening of The Ascott Singapore in 1984. Today,  the company boasts over 30 years of industry track record and award-winning brands that enjoy recognition worldwide. 

In India, in addition to its two operational properties, Ascott will extend its portfolio with Ascott  Ireo City Gurugram and Citadines Paras Square Gurugram that are slated to open in 2022 while  Citadines Calangute Goa and Citadines Candolim Goa will open in 2023. In total, Ascott has a  portfolio of seven properties across four cities with more than 1,200 units, making it the leading international serviced residence owner-operator in the country. 

For more information, please visit www.the-ascott.com. 

About CapitaLand Limited  

CapitaLand Limited (CapitaLand) is one of Asia’s largest diversified real estate groups.  Headquartered and listed in Singapore, it owns and manages a global portfolio worth about  S$137.7 billion as of 31 March 2021. CapitaLand’s portfolio spans across diversified real estate classes which include commercial, retail; business park, industrial and logistics; integrated development, urban development; as well as lodging and residential. With a presence across  more than 240 cities in over 30 countries, the Group focuses on Singapore and China as its core

“we define global living”

Ascott International Management (India) Private Limited (CIN: U45204TN2006PTC061040) 

94, Sathyadev Avenue, MRC Nagar 

Chennai 600 028 India 

t (91-44) 7100 0001  

www.the-ascott.com 

markets, while it continues to expand in markets such as India, Vietnam, Australia, Europe, and the USA. 

CapitaLand has one of the largest real estate investment management businesses globally. It manages six listed real estate investment trusts (REITs) and business trusts as well as over 20  private funds. CapitaLand launched Singapore’s first REIT in 2002 and today, its stable of REITs and business trusts comprises CapitaLand Integrated Commercial Trust, Ascendas Real Estate  Investment Trust, Ascott Residence Trust, CapitaLand China Trust, Ascendas India Trust, and  CapitaLand Malaysia Mall Trust. 

CapitaLand places sustainability at the core of what it does. As a responsible real estate company,  CapitaLand contributes to the environmental and social well-being of the communities where it operates, as it delivers long-term economic value to its stakeholders. 

Visit www.capitaland.com for more information.  

Issued by: The Ascott Limited Website: www.the-ascott.com 

94, Sathyadev Avenue, MRC Nagar, Chennai 600028 

For more information, please contact: 

Manessa Raghavan, Senior Marketing Manager 

Email: manessa.raghavan@the-ascott.com

“we define global living”

Ascott International Management (India) Private Limited (CIN: U45204TN2006PTC061040) 

94, Sathyadev Avenue, MRC Nagar 

Chennai 600 028 India 

t (91-44) 7100 0001  

www.the-ascott.com 

Annex A – Telehealth assistance, Tele counselling and travel security advisory services  

Telehealth assistance and Tele counselling 

Ascott’s guests have unlimited round-the-clock telephone access to International SOS’  Assistance Centres via the property’s front desk from the comfort and privacy of their own apartments. Guests can tap the International SOS’ panel of accredited doctors for medical advice and assistance2on matters including but not limited to medication, non-life-threatening ailments,  acute and chronic illnesses. Guests can also seek advice on other health-related matters such as pandemic-related information, arrangement for medical evacuation1and repatriation2, as well as outpatient case management2.  

Guests can also access the International SOS panel of accredited counselors to help with a wide range of mental and emotional health issues, including depression, anxiety, relationship management, trauma, anger and grief. International SOS will also provide tips and exercises to  Ascott, to help guests build mental resilience, promote mindfulness, manage stress and improve their overall well-being.  

Travel security advisory 

International SOS will provide Ascott and its guests with timely information on incidents such as street protests, natural disasters, travel restrictions and security threats - gathered from  International SOS’s various technical and on-the-ground sources. The travel security information will help Ascott and its guests to avoid, mitigate and navigate any potential or ongoing security risks and threats encountered. It also includes advice on but not limited to the choice of safe ground transportation and emergency evacuations. Guests can also contact International SOS via the property’s front desk to obtain more specific global travel security advice. 

About the International SOS Group of Companies 

The International SOS Group of Companies is in the business of saving lives, protecting the global workforce from health and security threats. It delivers customized health, security risk management and well-being solutions to fuel growth and productivity. In the event of extreme weather, an epidemic or a security incident, the International SOS Group provides an immediate response providing peace of mind. Its innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery.  Founded in 1985, the International SOS Group, headquartered in London and Singapore, is trusted by 12,000 organizations, including the majority of the Fortune 500, as well as mid-size enterprises, governments, educational institutions, and non-governmental organizations. It has  12,000 multicultural medical, security, and logistics experts to provide support and assistance from over 1,000 locations in 90 countries, 24/7, 365 days.  

1 Additional charge apply.

“we define global living”

Ascott International Management (India) Private Limited (CIN: U45204TN2006PTC061040) 

94, Sathyadev Avenue, MRC Nagar 

Chennai 600 028 India 

t (91-44) 7100 0001  

www.the-ascott.com 

Annex B - Enhanced ‘Ascott Cares’ commitment  

The enhanced ‘Ascott Cares’ commitment to provide stringent hygiene and safety standards,  wellness support, and implement sustainable practices cover seven areas: 

1. Our Staff  

Personal protective equipment such as masks, protective screens, gloves, and hand sanitizers will be provided to staff. Workspaces and staff accommodation will be regularly sanitized,  and staff has to undergo regular temperature screening. Ascott will leverage technology to create virtual communities for social activities and events, and use social media platforms and digital tools to meet training commitments where necessary. Staff is to also adopt contactless greetings.  

2. Wellness & Security  

A comprehensive suite of health and security teleservices will be provided to all guests round-the-clock. Guests have ready access to masks and hand sanitizers at the property upon request or in high-traffic areas. Guests are to also provide health and travel declarations and undergo temperature checks where applicable and required by local authorities. 

3. Social Distancing 

The number of guests will be limited to high-touch zones. Floor markings will be used as a  visual guide, while furniture at the lobby and other interaction points will be reconfigured where necessary to allow social distancing, comfort, and facilitate a smoother flow of traffic.  The number of visitors in guests’ apartments will also be restricted.  

4. Hygiene & Cleanliness 

Enhanced processes to raise the standard of hygiene and cleanliness in accordance with the  World Health Organization’s standards and local regulations have been rolled out across  Ascott’s properties. This includes increased disinfection and cleaning frequencies with stricter audits by in-house and independent agencies, as well as the adaptation of food &  beverage services. Antimicrobial coatings and effective disinfection technology have been applied in the lifts where possible to enhance safety. 

5. Contactless & Paperless 

Leverage digital technologies to minimize contacts such as the use of the ‘Discover ASR’  mobile app to access apartments, make contactless payments, and self-check-in and check-out. To introduce Aria, (acronym for Ascott Robotic Intelligent Assistant) Ascott’s service delivery robot at properties, where applicable. There is a further reduction of paper products such as providing digital manuals to operate kitchen appliances as well as offering digital newspapers and magazines. 

6. Our Vendors 

Enhanced protocols and collaboration with Ascott’s vendors and partners to ensure stringent health requirements are met. Improved supply chain visibility, tighter measures during 

“we define global living”

Ascott International Management (India) Private Limited 

(CIN: U45204TN2006PTC061040) 

94, Sathyadev Avenue, MRC Nagar 

Chennai 600 028 India 

t (91-44) 7100 0001  

www.the-ascott.com 

deliveries, enhanced Hazard Analysis and Critical Control Points training and procedures are being rolled out to all deliveries and laundry vendors also have to comply with local health and hygiene regulations.  

7. Go Green 

As part of Ascott’s commitment to sustainability, it will continue to transform its practices to protect the environment in the communities that it operates in. Properties to incorporate green elements to create sustainable residences that are comfortable and energy-efficient.  Staff to embrace Environment, Health & Safety practices to minimize pollution, health, and safety risks. Staff to also reduce energy and water consumption, paper usage, and waste. To ensure operating equipment and supplies adhere to green specifications and implement green operating practices.

“We define global living”

NRAI issues statement in support of Delhi Excise policy change

The national restaurant body also listed some additional suggestions it wanted to be made on further changes, which it felt would be beneficial for the sector.

The National Restaurants Association of India (NRAI) cheered on the Delhi Government’s move to make changes to the excise policy which was notified on Tuesday, June 1, 2021.

In a statement used by the restaurant body, it said—NRAI warmly welcomes and supports the path-breaking reforms made by the Delhi Govt in the new Excise Policy notified earlier today. As a significant stakeholder, NRAI was very actively involved in the deliberations preceding the policy rollout and we are extremely happy to see that most of our suggestions have been incorporated in the policy. It is gratifying to see our constant efforts yielding such positive results. On behalf of the entire industry, we thank the Delhi Government for considering our suggestions. We also thank the Hon'ble Lieutenant Governor of Delhi for giving his express approval to this progressive policy.

The statement also listed several suggestions which NRAI wanted to make on the matter of the excise policy. They began by asking that the license fee be rationalized on the basis of the area instead of seat covers.

The body also felt that the age of selling and serving liquor should be in consonance with that of the neighboring States. They also felt archaic rules related to not allowing music in independent restaurants and pasting of public notice before grant of HCR licenses be done away with.

It also thought that the impractical restrictions relating to storage and serving of liquor should be removed and the requirement of obtaining multiple licenses prior to the grant of Bar license be done away with. Instead, the Fire NOC could be the only mandatory requirement for obtaining the Bar license.

The timings of operation of bars should be brought at par with the neighboring cities and the operational requirements of the HCR segment should be relaxed by permitting liquor service in the open spaces like terraces and balconies, and additional dispensing counters with a nominal fee, easy transfer of license, etc, it added.

Source

New Launch | Awadhi cuisine cloud kitchen brand launches in Mumbai

With iconic F&B brands like SOCIAL and Smoke House Deli, Impresario Handmade Restaurants will now curate an extensive menu of authentic kababs and tikkas

Impresario Handmade Restaurants has launched yet another cloud kitchen brand and this time, it is Lucknowee. With iconic F&B brands like SOCIAL and Smoke House Deli, Impresario Handmade Restaurants will now curate an extensive menu of authentic kababs and tikkas, apart from a range of flavourful curries and biryanis.

In line with the superior food experience, the brand has become synonymous with, Lucknowee pays homage to Nawab Wajid Ali Shah, the last King of Awadh. The legendary recipes of his royal household have been passed down from his khansamas to Lucknowee, untouched across generations. From Murgh Chakori Kebabs and Malai Khumb Tikkas to Bhuna Gosht Biryani and Nawabi Chole, Lucknowee provides a rich feast.

On the new venture, Jaydeep Mukherjee, Head - Cloud Kitchens, Impresario Handmade Restaurants says, “After BOSS Burger and Hung-Li, we bring our patrons an extensive menu of rich Awadhi food that is reminiscent of a bygone era. More and more consumers are opting for well-packaged, high-quality, and safe food delivery options, and Lucknowee satisfies cravings and whips up a feast fit for royalty. It is power-packed with flavours, crafted from the freshest ingredients, and there’s something for everyone on the menu.”

Source