Covid NEWS | Aloft Bengaluru Cessna Business Park launches quarantine meals

The food is packed in environmental friendly boxes and is delivered using contactless delivery.

For individuals who are isolating at home and are unable to cook, Aloft Bengaluru Cessna Business Park is home delivering healthy and tasty meals at their doorstep.

These quarantine meals cover Breakfast, Lunch & Dinner and are made with utmost care and under strict hygiene measures. The food is packed in environmentally friendly boxes and is delivered using contactless delivery.

The menu for Breakfast is 1 Staple, 1 Morning Bakery, and 1 Tetra Pack Juice. The Lunch / Dinner includes 1 Salad, 1 Vegetable, 1 Lentil, 1 Rice, 2 Pc Tawa Paratha, and 1 Dessert.

The meals are priced as below:

• For 2 days Breakfast, Lunch & Dinner – INR 650 + Tax (18 %) per day

• For 4 days Breakfast, Lunch & Dinner – INR 600 + Tax (18 %) per day

• For 7 days Breakfast, Lunch & Dinner – INR 550 + Tax (18 %) per day

P.S. Delivery within a 3 KM radius – Complimentary and above will be charged at 250 + Tax up to 10 km.

NRAI may suspend or terminate Navneet Kalra’s membership; says awaiting clarity on case

Kalra owns the restaurants Khan Chacha, Town Hall and Nege & Ju in the national capital, besides eyewear retailer Dayal Opticals. Police seized 524 oxygen concentrators from the premises of the restaurants – Khan Chacha and Town Hall in Khan Market and Nege & Ju in Lodhi Colony – which were allegedly sold at heavily inflated prices.

The National Restaurant Association of India said it may suspend or terminate the membership of New Delhi-based restaurateur Navneet Kalra, who is alleged to have hoarded oxygen concentrators and sold them in the black market.

Kalra owns the restaurant’s Khan Chacha, Town Hall, and Nege & Ju in the national capital, besides eyewear retailer Dayal Opticals. Police seized 524 oxygen concentrators from the premises of the restaurants – Khan Chacha and Town Hall in Khan Market and Nege & Ju in Lodhi Colony – which were allegedly sold at heavily inflated prices.

“We will terminate the said restaurant’s membership if found culpable of any major criminal act or we will suspend the membership if the charges are for some non-serious offenses,” NRAI president Anurag Katriar said. “There are several contradictory stories about this case right now. We are still awaiting an official statement from the authorities on this subject before deciding on our next course of action.”

Katriar said this situation was unprecedented but if Kalra’s restaurants were found culpable of wrongdoing, the NRAI would not hesitate to initiate the most appropriate and strictest disciplinary action against them.

Delhi Police issued a lookout notice for Kalra on Monday.

According to media reports, the public prosecutor told the Saket court hearing Kalra’s anticipatory bail plea on Tuesday that he had “cheated the government” by failing to disclose the MRP for imports of the oxygen concentrators in “violation of orders passed last year.”

However, the chief metropolitan magistrate asked whether it was an offence to do business in this country and stated that there were no allegations of tax or customs duty evasion for the imported oxygen concentrators.

The court observed that all payments were accounted for and all taxes were paid. If the tax was paid, the tax department would have all the information and nothing was concealed, the court said, according to the reports.

The alleged hoarding of oxygen concentrators at Kalra’s restaurants came amid the raging Covid-19 pandemic, with medical oxygen running low in the capital as demand from patients surged. Concentrators, crucial in managing Covid-19, are mainly imported and a scarcity had further aggravated the situation. The industry has been pushing the government to cap the prices of these products at a maximum of three to four times the import landed price.

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VISIT MALDIVES | KICKS OFF A JOINT MARKETING CAMPAIGN WITH ‘LET’S GO TOURS’ IN THE SWISS MARKET

Visit Maldives commences a joint marketing campaign with ‘Let’s Go Tours’ to promote the Maldives as one of the safest and preferred destinations throughout the Swiss market. Starting in April until June 2021, the campaign includes marketing activities on both online and offline platforms targeting Swiss travel enthusiasts and travel trade.

Let’s Go Tours will host a ‘Virtual Direct Customer Event’ on 29th April 2021 as the first activity, showcasing the Maldives to an audience consisting of about 150-200 people from the Swiss travel trade. In addition, Maldives will be featured on monthly and exclusive newsletters reaching over 1,900 travel trade contacts and 8,500 private client contacts. Social media posts showcasing the beauty of the destination will also be posted on Instagram and Facebook with an outdoor advertisement planned for 6 months. The advertisement will be placed on public transportation in the city of Schaffhausen in Switzerland, reaching approximately 82,000 people.

With over 26 years of experience and a loyal customer base, Let’s Go Tours is one of the leading and specialized upmarket tour operators for its destinations specializing in Africa, Arabia, and the Indian Ocean.

In line with the strategies of Visit Maldives, the campaign with Let’s Go Tours promotes the Maldives in the Swiss market through ambient brand advertising, focused advertising, and promotion of individual products and experiences. Several other activities are in the pipeline for the Swiss market including print and digital media advertising, joint campaigns with stakeholders, familiarization trips, destination e-learning, and media events.

As of February 2021, Switzerland is ranked in the 8th position of the highest performing markets to the Maldives with 2.7% of the market share. Travelers from Switzerland are able to travel directly to the Maldives from Zurich via Edelweiss airline. The Maldives has welcomed a total of 5,189 arrivals from Switzerland and the country remains a key focus market in the recovery of tourism in the Maldives. In total, Maldives has welcomed over 350,388 tourist arrivals in 2021 so far.

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NEWS | FAITH urges Centre to take up measures targeting job creation

The Federation of Associations in Indian Tourism and Hospitality (FAITH) urged the Union finance ministry, RBI and the tourism ministry to urgently take up measures targeted at creating jobs in the sector. “It has been repeatedly reaffirmed through all government data, whether that of GST, RBI or of income tax, that tourism, travel and hospitality continue to be the worst hit sector during the 13-months period since the time pandemic struck and is also likely to stay that way for much of the foreseeable period. “To address that on an immediate basis, the three measures proposed are waiver or compensation for Fixed Statutory Liabilities, Direct Benefit Transfer of Basic Pay and credit of SEIS dues for 2019-20,” a statement by FAITH said. FAITH, the policy federation of all national associations representing the tourism, travel and hospitality industry of India, underlined that there has been literally no tourism business due to full or partial shutdown of all other segments of tourism--inbound, outbound, corporate and also group tourism business and now domestic travel. This situation, it said, is dramatically inverse to that of pre-pandemic which saw more than 17.8 million international tourist arrivals, almost 26.9 million outbound and almost 2.3 billion domestic tourism visits in 2019-20. “Despite no revenues, there are statutory liabilities & compliance liabilities at both state and central government level and other regulatory bodies which still need to be met. These include various forms of duties, taxes, cess or license fees, including electricity and water, property taxes, excise duties, transport taxes, among others. “With no revenues and businesses continuing under shutdown for measures beyond their control, it is principally unfair for these businesses to continue paying fixed costs of statutory liabilities and compliances for them,” the statement said. The body also raised concerns over loss of jobs in the sector which generates around 10-12 per cent of direct and indirect employment. It requested that an amount equivalent to their pre- pandemic basic salaries be sent each month to such tourism, travel and hospitality employees in a direct benefit transfer against their PAN Card. “This will help support livelihoods of crores of people and their families till the duration of the pandemic. It will also enable them to be job and service ready for when it is time to restart Indian tourism,”

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NEWS | Jim Beam welcome sessions launches in June 2021

While the world around us may change, fans are now looking to reconnect with one another through a shared passion of live music. Launched as a platform that invites iconic artists back to the independent venues that gave them their first stage, Jim Beam Welcome Sessions collaborated with these individual artists to bring a one-of-a-kind experience for music enthusiasts.

Working in partnership with renowned music production team La Blogotheque - famed for collaborations with the likes of Justin Timberlake, Paul McCartney, Jack White, and Iggy Pop - the launch marks the start of a multi-year marketing effort to foster a relationship with music fans and support independent music venues handpicked for their unique welcoming spirit. With millions of fans having not experienced live music in over a year, each Welcome Session brings to life the spaces that have played host to seminal performances in years gone by – celebrating and creating moments where the power of music helps people feel like they truly belong.

Jim Beam Welcome Sessions is bringing together musicians, including Jack Garrett, Fontaines DC and Jose Gonzalez, with further acts to be announced. Launching in June 2021, each episode reimagines and celebrates the warm welcomes experienced by artists and music fans alike. Building on the initial releases across 2021, more artists will follow with their take on the live experience each year, supported by a range of unique content and activities across 2022 and beyond.

Created in collaboration with the individual artists and filmed during the pandemic, the atmosphere evoked in the viewer's mind is a shared experience in which people find their community and lose themselves in a moment that cannot and will not be repeated. An unmistakably singular shared experience that lives in the memory for a lifetime.

Malini Patel, Managing Director James B. Beam Distilling Co, said: "Although the light at the end of the tunnel is coming ever closer, the real world shared experiences we so crave remain few and far between. This sense of place and sense of community with others is something we as a brand have been firm believers in throughout our 226-year history. The Jim Beam Welcome Sessions are about creating connections between amazing global acts, the iconic independent venues and the audiences who love their music. By launching the global partnership, we hope to create a unique shared experience that fans can relate with, over and over again. An experience that inspires, uplifts and instill a sense of community to being part of something special."

The Jim Beam Welcome Sessions' announcement follows the launch of a fully integrated 360 multichannel marketing campaign and TV commercial. Titled 'Always Welcome,' the second collaboration with global advertising agency Adam & Eve NYC; the ad follows a small-town bartender as he finds that the offer of a Jim Beam Highball can be a warm welcome, no matter where he goes. The spot showcases the welcoming spirit of the world's number one bourbon brand through all its evolutions and innovations over its 226-year history.

ITC Hotels expands its food delivery network with its second cloud kitchen in Bengaluru

Whatever it is, the way you tell your story online can make all the difference.

The Biryani & Pulao Collection will be available to order for the residents of Whitefield through leading food aggregator app Swiggy

Reinforcing ITC Hotels’ belief of showcasing the best of Indian culinary offerings, the world’s greenest luxury hotel chain has announced the expansion of its ‘Biryani & Pulao Collection’.

Renowned for its well-researched cuisine concepts embodying culinary excellence, ITC Hotels expands its food delivery network and brings its second ‘Cloud Kitchen by ITC Hotels’, catered by the kitchens of ITC Windsor.

United in its diversity, Biryani and Pulao have permeated every region with their universal appeal, bringing forward gems from the heritage kitchens of India.

From the Malabar coasts to the kitchens of Kolkata, the Masterchefs of ITC Hotels have traversed the country to create these authentic recipes. Crafted with utmost care and hygiene to ensure a safe dining experience, the 'Biryani and Pulao Collection by ITC Hotels' is an ode to the legendary dishes, curated for diners to enjoy.

The Biryani & Pulao Collection will be available to order for the residents of Whitefield through leading food aggregator app Swiggy.

The platform will enable ‘no contact’ deliveries on all pre-paid orders, which involves a delivery partner leaving the food at the doorstep rather than an in-person exchange.

Manas V. Krishnamoorthy, General Manager, ITC Windsor says, “It is no doubt that biryani is the most loved dish in our country, especially when every region boasts of regional culinary delights. With the Biryani & Pulao Collection, we are expanding the choices for the residents of Bengaluru by offering an aromatic and flavourful dining experience with their loved ones right in their living rooms.”

Backed by the promise of WeAssure programme, ITC Hotels follows stringent hygiene and safety protocol for Pan-India home delivery of food to their valued guests. With heightened health and safety measures in place, the cloud kitchens are sanitized along with regular temperature checks of all chefs, associates and the food delivery partners, among other practices. Moreover, packed in environment-friendly corrugated paper boxes, the Biryani & Pulao Collection offers a safe and responsible dining experience at the comfort of home.

Event | Celebrate Mother’s Day with a Special Touch At Novotel Hyderabad Airport

Celebrate Mother’s Day with a Special Touch At Novotel Hyderabad Airport

Treat the queen of your life to a regal celebration at Novotel Hyderabad Airport. You can enjoy a staycation with exclusive privileges, superlative culinary creations, and luxurious spa hampers to pamper your Mom in ultimate style this Mother’s Day. Come and enjoy the beautiful weekend with a comfortable stay with scrumptious food in the midst of nature.

Apart from Staycation Novotel Hyderabad Airport, also provides FREE Brunch for all Mummy’s and 20% Off for all who accompanies their Mother’s with their families.

On the occasion of Mother’s Day Gift your Mother a classy Staycation only at Novotel Hyderabad Airport

Hilton posts improved Q1 results, cuts losses in half - Net loss in the quarter was $109 million compared to $225 million in Q4 2020

Hilton has revealed its Q1 2021 results, and while losses are still in the millions, they are drastically less than Q4 2020.

Net loss in the quarter stood at US$109 million, well below the net income of $18 million in Q1 2020, but above the $225 million loss in the final quarter of the pandemic-struck 2020. Hilton also outperformed fellow US hotel group Hyatt, which saw losses amount to $304 million in Q1 2021.

System-wide comparable RevPAR shows a similar story, decreased 38.4 percent YOY, though still up from the 59.2 percent drop seen by the end of December last year. ADR and occupancy rates fell 23 and 11 percent respectively in Q1 2021, clocking in at $105.38 and $43.9. Adjusted EBITDA was $198 million for the first quarter

Looking at the MEA region specifically, it outperformed Europe across the board, with occupancies hitting 42.6 percent compared to 19.3 percent in Europe; ADR hitting $124.56 compared to $81.59; and RevPAR hitting $53.12 compared to $15.74.

Hyatt Reports First-Quarter 2021 Results - a net loss of $304 million

First quarter of 2021 highlights are as follows:

• Net losses increased compared to the first quarter of 2020 to a net loss of $304 million. The net loss included a $193 million non-cash full valuation allowance on U.S. deferred income tax assets.

• Adjusted EBITDA decreased 123.3% compared to the first quarter of 2020, to $(20) million.Comparable system-wide RevPAR decreased 48.9% compared to the first quarter of 2020, and decreased 65.4% compared to the first quarter 2019 on a reported basis.1

• Comparable owned and leased hotels RevPAR decreased 64.4% compared to the first quarter of 2020, and decreased 72.5% compared to the first quarter 2019 on a reported basis.1

• Net rooms growth of 6.5%.Pipeline of executed management or franchise contracts for approximately 100,000 rooms.

• As of March 31, 2021, the Company had cash, cash equivalents and short-term investments of $1,628 million.

Mr. Hoplamazian continued, "While risks do remain in the management of the pandemic, we are optimistic about continued growth of demand in the coming months and the balance of 2021. The demand levels we saw in March have continued through April. While leisure travel continues to lead the recovery, we are encouraged by positive indicators across other travel segments as well."

NEWS | FAITH Associations recommend changes in ECLGS 3.0

Proposed changes include, borrower status, calculation of outstandings and moratorium on interest to enable drawdown under the proposed scheme.

FAITH, the Policy Federation of all the national associations representing the complete tourism, travel and hospitality industry of India (ADTOI, ATOAI, FHRAI, HAI, IATO, ICPB, IHHA, ITTA, TAAI, TAFI) has made suggestions to Finance Ministry, RBI & Tourism Ministry on ECLGS 3.0, introduced on 31st March, 2021, the special credit guarantee window created for tourism, travel and hospitality.

First recommendation draws attention towards the Borrower Status. As per the guidelines issued under clause 4 & clause 7, under clause 1 in the NCGTC letter and in the FAQs number 8 & number 109, this scheme proposes to extend support to tourism, travel & hospitality accounts which were classified as regular, SMA -0 & SMA -1 and whose DPD (days past due ) were not beyond 60 days as on 29th Feb 2020.

However, clause 19 of the operational guidelines mentions that the scheme will not be applicable to accounts classified as NPAs ‘as on’ date of disbursement would not be eligible. This clause is inherently contradictory to the proposed spirit of the scheme which is to help borrowers by assessing their accounts on a pre- pandemic status.

If implemented quickly, this will a very strong signal of policy support to all FAITH member associations , said Aashish Gupta, Consulting CEO, FAITH

All Government data whether that of GST or of income tax repeatedly has highlighted and affirms that tourism, travel & hospitality is the worst hit sector and there has been negligible to NIL business for majority during the 13 months period since the time pandemic struck India.

Thus, FAITH has suggested to reissue the necessary instructions to have that clause 19 issued in operational guidelines of the scheme to be immediately annulled as it is sending a contradictory message to all MLIs ( member lending institutions)

The second recommendation is on Calculation of outstanding. FAITH seeks to consider eligible outstandings for tourism, travel & hospitality as an average of 11 months of FY 2020 ( April 1st 2019 - February 29th 2020 ) as just against the outstandings as of 29th Feb 2020.

The rationale for the same is that October - February is traditionally the peak tourism season in India and thus credit outstanding levels are usually the lowest during February. Accordingly, an 11 months average of outstandings would enable a correct need assessment of the Indian tourism, travel & hospitality enterprises as it would balance out the off- seasons and the peak season accordingly.

The third recommendation is the Moratorium on Interest. There is no moratorium on Interest on funds drawn under this scheme and it has to be paid as per clause 10 of the Guidelines and clause 16 of the FAQS.

FAITH highlighted that due to the second wave of the pandemic there is literally no domestic tourism business. This is on top of complete shutdown of all other segments of tourism - inbound , outbound , corporate and also group tourism business. Without any business, it is practically impossible for tourism, travel & hospitality entities to generate cash flows and to service interest.

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VISIT MALDIVES | COMMENCES YEAR-LONG CAMPAIGN WITH CONNOISSEUR CIRCLE TARGETING GERMAN SPEAKING MARKETS

Visit Maldives commences a year-long campaign with Connoisseur Circle - an exclusive magazine for luxury hotels and destinations worldwide targeting an elite audience of travel enthusiasts in Germany, Switzerland and Austria.

The campaign will use a multitude of platforms in both the online and offline channels of the publication in order to promote the Maldives as a safe haven and uplift the destination presence for the luxury market. The components of the campaign are distributed throughout the year which includes, advertorials in the print magazine, editorial stories in e-magazines, posts and promotional clips on social media, website banner display and features in newsletters.

Maldives is also nominated as the Best Luxury Destination for the Year by the Hospitality Awards organised by Connoisseur Circle. Over 30,000 consumers are reached through the online channels with 43,500 users on their social media platforms. Additionally, 47,000 copies in Germany, 9,000 copies in Switzerland and 25,000 copies in Austria are circulated reaching many high-income earners.

7,386 visitors from Germany, 5,189 from Switzerland and 2,235 from Austria arrived in Maldives till February 2021. Though these figures are low compared to figures of 2020, due to ongoing travel restrictions, their market contributions are significant, with Germany holding a market ranking of 7 whereas Switzerland and Austria rank at 10 and 13 respectively.

The campaign with Connoisseur Circle is part of Visit Maldives’ strategy in promoting the Maldives to the German speaking markets through ambient advertising along with usage of German language on social media platforms. Similarly, several campaigns are underway to further promote the destination in these markets.

These include several B2B and B2C activities like Joint promotions with Airlines and Tour Operators, destination training and several more collaborations with media and key stakeholders in the market. Visit Maldives also participated in ITB Berlin held this March, one of the leading travel and trade shows in the world. Throughout the 4-day virtual fair, a variety of networking events were carried out and provided a platform to strengthen destination presence and promote the Maldives as a safe haven.

Despite the global pandemic, Maldives has welcomed a total of 555,494 travelers in 2020 and over 190,000 travelers till February 2021. Amongst the many activities planned for the remainder of the year includes social media campaigns, joint marketing campaigns with global stakeholders, familiarization trips, and visibility campaigns. Several marketing activities and strategies have also been shifted to digital platforms in order to promote the destination whilst adapting to the evolving situation.

The administration of the covid-19 vaccine was initiated on 1st February 2021 with the government of the Maldives aiming to provide free covid-19 vaccines to all citizens and residents of the country in the upcoming months. As of 15th April 2021, 277،522 people in the Maldives have received the first dose of the vaccine with 34,531 receiving the second dose. 90% of the workers in the tourism industry of the Maldives have also been administered the first dose of the vaccine. The initiation of the vaccination drive is bound to offer hope to the local population, as well as ensure the safety of tourists.

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NEWS | OYO adds rooms for use by hospitals

Rohit Kapoor, CEO, OYO India & South-East Asia said they were also in talks with several companies to use their space for mass vaccination drives.

With a severe shortfall in hospital facilities, OYO India joined the list of companies to volunteer hotels associated with the brand to be used as self-isolation and quarantine centres across three cities.

OYO currently has around 100 rooms which have been offered in the cities and the number will keep rising, as will the number of locations nationwide, a source within the company told ETHospitalityWorld. OYO has tied up with over thirty hospitals, he added.

Rohit Kapoor, CEO, OYO India & South-East Asia said, “In the wake of the second wave of the pandemic, there is a dire need to build capacity and support the health care system with existing infrastructure. At OYO, we’re doing everything in our power to help those who need us the most right now. Our presence across India allows us the opportunity to support the healthcare system during these tough times. As part of OYO Care, we are offering stays to anyone who requires isolation or quarantine to recover from COVID-19, protect their loved ones from the virus. We are also supporting healthcare workers with quarantine stays and rest well near hospitals. TheOYO app is now updated to allow easy booking of quarantine stays. We have also tied up with 30+ hospitals, several government authorities and private sector companies to offer our services for frontline workers.

Kapoor added that over the past few weeks, they had seen the country’s underprivileged struggle to get access to resources such as oxygen cylinders, beds, critical medicines.

“Given this situation, we are supporting GiveIndia’s fundraising campaign #ShelterforAll to aid vulnerable segments of our society with isolation or quarantine facilities free of cost. So far, we have turned three properties into quarantine centres across Bengaluru, Hyderabad and Gurugram. Vaccinations are the only way to beat the pandemic and make sure that the hotel industry recovers soon. To enable the country’s efforts in

#vaccinationforall, we are in talks with several corporates to offer our spaces for their mass vaccination drives for employees,” he said.

NEWS | Norwegian Cruise Line announces restart of operations in Europe from the homeports of Barcelona and Rome

Cruise Line to relaunch Norwegian Epic and Norwegian Getaway with Seven to 11-Night Itineraries to the Mediterranean and Greek Isles Beginning Sept. 5, 2021

Norwegian Cruise Line (NCL), the innovator in global cruise travel, has announced a further restart of operations in Europe from the homeports of Barcelona and Rome (Civitavecchia) with previously scheduled port-intensive itineraries to the Mediterranean and Greek Isles beginning Sept. 5, 2021.

Guided by the robust protocols of the SailSAFE Global Health and Safety Program, and in partnership with local governments, NCL plans to welcome travelers to experience the warm and vibrant cultures and sites of Spain, Italy and Greece.

Currently scheduled to sail from Barcelona, Norwegian Epic will cruise seven-night Western Mediterranean itineraries from Sept. 5, 2021 through Oct. 24, 2021, with Norwegian Getaway sailing a mix of 10 to 11-day Greek Isles voyages from Rome (Civitavecchia) from  Sept. 13, 2021 to Oct. 25, 2021. 

With five to eight ports of call, up to 13 hours in each city and no more than two days at sea, guests can spend their days exploring ancient ruins and medieval architecture, admiring artistic masterpieces or simply savoring a variety of local cuisine.

“Europe is a top travel destination, so we are very much looking forward to returning to some of our most beloved homeports, resuming those itineraries and welcoming our guests to experience a vacation of a lifetime in the safest possible manner,” said Harry Sommer, president and chief executive officer of Norwegian Cruise Line. “We are actively working with our local partners and government officials, as we plan for resumption of voyages in the region with Norwegian Epic and Getaway joining Norwegian Jade this summer.  Relaunching Norwegian Epic and Getaway will allow us to provide a greater variety of highly sought-after itineraries for those travelers preparing to take their first cruise vacation in over a year.”

Norwegian Epic Redesign
Reaffirming the Company’s commitment to elevating the guest experience at sea, the Cruise Line will debut an all-new The Haven by Norwegian complex aboard Norwegian Epic, following an extensive refurbishment in Marseille, France at the end of 2020. 

Norwegian Epic was the first in the fleet to premiere the Brand’s key-card access ship-within-a-ship concept in 2010, complete with private amenities, dedicated services and the most luxurious accommodations on board.

The recent renovation resulted in 75 reimagined and upgraded suites combined with redesigned experiences including The Haven Restaurant and The Haven Courtyard Pool and Sundeck. 

“Although we have been unable to connect with our guests at sea, we have used the last year to prepare for their return by investing in our fleet and our onboard offerings,” said Sommer. “Norwegian Epic’s redesign is a testament to our unwavering commitment to extraordinary quality and elevating the standard of excellence across our fleet.”

EMBARK – The Series, Episode 2
Following this month’s highly successful global debut of “EMBARK – The Series,” the five-part docuseries chronicling the Company’s highly anticipated comeback, is the second episode, “Second to None,” scheduled to premiere on Friday, May 21, 2021 at 6 am at www.ncl.com/embark.  The episode will further explore themes of health and safety, the evolution of the Company’s culinary offerings and the intricacies of operating one of the world’s largest traveling production companies. 

“The first episode of EMBARK – The Series set the stage for what viewers can expect throughout the five-part series, and episode two will continue to bring viewers along for an honest look at the future of cruising as it unfolds” said Sommer. “The most exciting part is that we are filming each episode in real time, so viewers are truly experiencing decisions regarding our return to service as they’re being made.”

The upcoming episode, ���Second to None,” will be available on demand starting May 21 and will provide insight into guest and crew safety protocols being implemented both onboard and on-land, along with a behind-the-scenes look at the Brand’s private island in the Bahamas, Great Stirrup Cay.

Viewers will preview the sweeping changes being implemented to help ensure the safety of all, while not sacrificing the thrill-filled experience guests have come to know and love.

The episode will also return viewers to New York City to John Kristiansen’s Custom Costume Shop, where the designer costumes for the Company’s Broadway and West End-caliber productions are masterfully created.  Kristiansen shares his story about how the temporary pause of the entertainment and cruise industries have impacted his team and operation and how they are overcoming these extraordinary circumstances to comeback better than ever. 

Onlookers will also pull up a seat for a private tasting of the revitalized menu for the specialty on board restaurant, Le Bistro, alongside the Company’s executive leadership team, including Norwegian Cruise Line Holdings’ President and Chief Executive Officer Frank Del Rio and President and Chief Executive Officer of Norwegian Cruise Line Harry Sommer.

In conjunction with today’s redeployment announcement, the Cruise Line has canceled all voyages on Norwegian Bliss and Pride of America through July 31, 2021; Norwegian Getaway through Sept. 2, 2021; Norwegian Dawn, Spirit and Star through Sept. 30, 2021; Norwegian Sun through Oct. 7, 2021; Norwegian Escape through Oct. 10, 2021; Norwegian Breakaway through Oct. 17, 2021; and Norwegian Gem from Oct. 29 through Nov. 17, 2021. Guests and Travel Partners with impacted reservations will be contacted directly. 

As of today, the Company has announced the redeployment of five of its 17 ships beginning as early as July 25, 2021, sailing new and revised itineraries in Europe and The Caribbean, as part of its return to service plans.  Guests will be able to cruise the Greek Isles with seven-night itineraries on Norwegian Jade from Athens (Piraeus) beginning July 25, 2021; or aboard Norwegian Getaway with 10 to 11-day voyages departing from Rome (Civitavecchia) from Sept. 13, 2021 to Oct. 25, 2021. 

In addition, week-long Western Mediterranean itineraries will be available on Norwegian Epic from Barcelona between Sept. 5, 2021 through Oct. 24, 2021.  The Company will also resume cruises to The Caribbean on Aug. 7, 2021 with week-long Western Caribbean itineraries aboard Norwegian Joy from Montego Bay, Jamaica; and seven-night Eastern Caribbean voyages from Punta Cana (La Romana), Dominican Republic on Norwegian Gem. 

As these first ships prepare to welcome guests back on board, the Company looks forward to announcing further redeployments in the near future.

The Cruise Line also extended its temporary Peace of Mind cancelation policy to guests sailing on cruises with embarkation dates through Oct. 31, 2021. These guests have the flexibility to cancel their cruise 15 days prior to departure. Those who take advantage of the Peace of Mind policy will receive a full refund in the form of a future cruise credit which may be applied to any sailing through Dec. 31, 2022. In addition, final payment for all voyages with embarkations through Oct. 31, 2021, will require payment 60 days prior to embarkation versus the standard 70 days.

Norwegian Cruise Line will continue to take a thoughtful approach to redeploying its fleet, working in partnership with its destination partners and the leading experts of the Sail Safe Global Health and Wellness Council.  The Council will regularly evaluate the robust protocols of the Sail Safe Health and Safety program and make science-based decisions to protect guests, crew and the destinations it visits.

Appointment | Esha Ghosh joins Hyatt Regency Pune Hotel & Residences as Director of Events

She has worked with renowned hospitality brands like The Oberoi Group, ITC Group, Fairmont Hotels as well as renowned Hospital, Columbia Asia.

Hyatt Regency Pune Hotel & Residences has announced the appointment of Esha Ghosh as their new Director of Events.

In her new role at Hyatt Regency Pune Hotel & Residences, as Director of Events, Ghosh will be overseeing key sectors including business development, brand building, contract management, key account management, crisis management and client servicing.

Ghosh brings with her a rich experience of over 11 years in Hospitality and Healthcare sales and has completed her Bachelor’s in International Hospitality Management from Queen Margaret University, U.K. at International Institute of Hotel Management, along with a Diploma in International Hospitality Administration from International Institute Of Hotel Management, Kolkata.

She has worked with renowned hospitality brands like The Oberoi Group, ITC Group, Fairmont Hotels as well as renowned Hospital, Columbia Asia.

Prior to joining Hyatt Regency Pune Hotel & Residences, Ghosh contributed immensely to the growth of events Hyatt Regency Kolkata. She brings diverse experience and a wealth of market insights & knowledge, along with her prowess at ideating concepts which build meaningful connect with guests.

Speaking about her new role, Esha Ghosh said, “I am extremely excited to join the Hyatt family and looking forward to contributing towards the growth of the Hotel with a fresh leadership and an energetic team”. Ghosh loves to explore culinary delights, create her own recipes, listen to music and go for a swim in her leisure time.

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Award | International Hospitality Council, London honours Rajeev Samant with Lifetime Achievement Award

Many personalities from the F&B sector were felicitated for their outstanding contributions to the industry, such as Rajeev’s long-time friend and restaurateur AD Singh - Founder MD of Olive Group of Restaurants.

On the 6th International Hospitality Day, International Hospitality Council, London awarded The Lifetime Achievement Award to Rajeev Samant, Founder & CEO - Sula Vineyards for his outstanding contribution in the field of hospitality and tourism and putting India on the world wine map.

The International Hospitality Council (IHC), London, took a path-breaking initiative in establishing April 24th as International Hospitality Day in 2016. This year, over 80 countries & some of the world’s premier hospitality institutions and icons celebrated their organization and people in a virtual ceremony. Rajeev had a very special guest with him – his daughter Mia!

Speaking on the receipt of the award, India’s favorite winemaker said, “When I started Sula a bit more than 20 years ago, lots of people were thinking “who is this crazy guy?”! I have to admit it hasn’t been an easy path, but when I look at what Sula has achieved, what my team has become, I feel super happy and proud. Receiving this award today by the respected IHC is an honour. Cheers!”

Many personalities from the F&B sector were felicitated for their outstanding contributions to the industry, such as Rajeev’s long-time friend and restaurateur AD Singh - Founder MD of Olive Group of Restaurants.

Covid News | Welcomhotels ,Across India Are Now Offering Quarantine Facilities, In Collaboration With Partner Hospitals

#StrongerTogether

In an endeavor to help flatten the curve, select Welcomhotels, across India are now offering quarantine facilities to asymptomatic & mildly symptomatic patients, in collaboration with partner hospitals.

• Comfortable & clean rooms using advanced safety & cleaning protocols.

• Facilities are Available For asymptomatic& mildly symptomatic patients as advised by our partner hospitals.

• On-site medical care provided by our partner hospitals as per their guidelines.

• Re-engineered processes to maximize safety across hotel touchpoints.

COIMBATORE

WELCOMHOTEL COIMBATORE

G. Kuppuswamy Naidu MemorialHospital (GKNM)

96008 66692

DELHI

WELCOMHOTEL DWARKA

Manipal Hospital

conferences.whdwarka@itchotels.in

FOR MORE DETAILS, PLEASE CONTACT

Offer is governed by the policies of the hospital & the hotel

Conditions apply

*Hospital affiliation underway please mail your requests to the email ID provided and we will come back to you.

CHENNAI

WELCOMHOTEL CHENNAI

Hospital Affiliation Underway

ghc.whchennai@itchotels.in

BENGALURU

WELCOMHOTEL BENGALURU

Hospital

Affiliation Underway

conferences.whbengaluru@itchotels.in

For details, please mail your query to the email id or call the number provided in the post.

T&Cs apply

#CovidResources #CovidCare #ITCHotels #Welcomhotel

Covid News | Hotels turn into hospitals and extend care for patients

IHCL and Lemon Tree Hotels have multiple hotels in cities across the country being used as extensions of hospital wards for mild or asymptomatic cases.

Hotels being used as hospital rooms are perhaps now more necessary than during the last surge of cases and governments in various states have taken measures to requisition these rooms from various hotels.

IHCL and Lemon Tree were two hospitality companies that have been at the forefront in volunteering rooms to be used by hospitals, whether for quarantine, patient care, or accommodation for healthcare in 2020, this time around too, it isn’t any different and both companies have led the way.

“The country is going through an unprecedented humanitarian crisis, and IHCL is humbled to be of service to the nation once again. The company has offered over 1400 rooms across its hotels in the country to partner with hospitals for quarantine centers. These facilities are for asymptomatic and mildly symptomatic patients. Hospital partners will provide on-site doctors and nurses at these facilities. This is an ongoing effort, and we will continue to support the Government in its fight to combat the spread of COVID-19,” said Puneet Chhatwal, managing director and CEO of IHCL.

The company have listed their hotels and the hospitals they are associated with along with the coordinator’s number on the company website.

The hotels are: Ginger Bangalore IRR in Bengaluru; Ginger Vadapalani and Taj Club House in Chennai; Vivanta Dwarka in Delhi; Ginger Guwahati in Guwahati; Taj Banjara in Hyderabad; Ginger Indore in Indore; Ginger Mahakali and President Mumbai in Mumbai; and Ginger Pantnagar in Pantnagar, Uttarakhand.

Lemon Tree Hotels have five hotels being used as facilities for mild or asymptomatic patience and while they said this was a list which could grow according to the need, at present the chain had two hotels in Bengaluru and one each in Gurugram, Delhi and Hyderabad being used for Covid care.

Vikramjit Singh, President, Lemon Tree Hotels Ltd told ET HospitalityWorld, “Our country is at a very crucial stage of the pandemic with the 2nd wave impacting us across most cities of India. This dramatic increase in the number of positive cases, has resulted in an increasing need for quarantine accommodation for asymptomatic people who are either high risk or have been in contact with positive cases. From the beginning of this crisis, Lemon Tree has supported State governments in offering quarantine accommodation and we are now happy to partner with many leading hospitals, including Medanta, Apollo, Manipal, Kauvery and Mahavir. These partnerships are for specific hotels in Delhi, Gurugram, Bengaluru and Hyderabad. We believe it is extremely important for the private sector, especially hospitality, to play an active role in helping the Government control this pandemic.”

NEWS | The Burger Club to step outside Delhi NCR

The QSR chain is opening its outlet in Chandigarh in a couple of months following Kanpur, Lucknow, and Hyderabad.

QSR chain, The Burger Club is planning to expand its business outside Delhi NCR. The QSR chain is opening its outlet in Chandigarh in a couple of months following Kanpur, Lucknow, and Hyderabad by the end of 2021.

Established in 2015, the burger joint has outlets across 24 urban areas of Delhi with a presence in South Delhi, North Delhi, East Delhi, Noida, and Gurgaon.

When the founders came back to India from New Zealand, they took quite a lot of time doing research about location, audience, other brands in the market, and how they can stand out with the product they want to bring in.

“We spent adequate time on researching how much investment required according to the current market and spent 60 percent of which to open our first outlet. To achieve so we spent time on controlling our fixed costs and not variable costs as our motto is to bring the best quality to our customers and the company works on the same model,” Jatinder Gill, Founder/Director, The Burger Club stated.

The QSR company will be taking the franchise route for expansion. There are few factors that need to be considered while choosing the franchisee. “The respective franchisee must complete the training program, the adequate investment is a must along with prior knowledge and experience of business is required too. And before signing the franchise agreement the whole process takes place, pre-decided sets of questionnaire, background, and financial status checks,” Gill informed.


He further claims that The burger club franchise model is profitable for an individual as it is designed in a way that it is profit-making at a consolidated level as well as at the store level. “It crosses its break-even point in the first month,” he stated.

“Generally most of the restaurants have a fixed cost higher than variable cost but the burger club model is designed in a way that variable costs exceed the fixed costs due to two major reasons, first the model designed with fixed costs controlled to its peak point and the quality of food is never compromised. Controlling fixed costs and yet coming out with the best is one reason that it takes more time to open a new store than any other fast-food chain,” Gill added.

Like every other food business, the pandemic also affected the QSR chain initially. Gill informed that the major effect was on dine-in sales however, a hike in delivery sales was witnessed. “But once again, due to an unexpected surge in covid cases, we had put that thought on hold. And now our foremost priority is our patrons' safety and which is why we are primarily focusing on food deliveries keeping all the safety measures and protocols in mind,” Gill commented.

NEWS | Lo! Foods to expand its cloud kitchen presence

The startup plans to start operations in Mumbai and Pune in the next 6-8 months and is looking to tie-up with more delivery partners like Magicpin, Dotpe and Peppo.

Bengaluru based startup, Lo! Foods recently raised one million dollars in pre-series A funding. While the FMCG startup offers low-carb and keto-friendly packaged products, it also has a growing cloud kitchen business. ET Hospitality spoke to Sudarshan Gangrade, Founder, Lo! Foods to know more about his plans for the cloud kitchen segment post-investment.

Lo! Foods currently have 20 cloud kitchens across Bangalore, Delhi, Gurgaon and Hyderabad that offer low-carb and keto-friendly food. The company also delivers Parathas, Rolls, Sandwiches on demand through food delivery apps.

“We plan to further strengthen our cloud kitchen business through expanding to new geographies. We plan to start operations in Mumbai and Pune in the next 6-8 months.

We will also look for more delivery partners like Magicpin, Dotpe and Peppo that can help us widen our reach and plans to work more closely with Swiggy and Zomato,” Gangrade stated who also aims to introduce a few new services that can help accelerate the existing cloud kitchen business.

The cloud kitchen business contributes to almost half of the total business of Lo! Foods. Across 20 cloud kitchens, the company has served about one Lakh customers till date and services about 15,000 orders per month.

The company has recently expanded into international markets such as the US, Singapore and the Middle East.

In terms of food products, the company is looking forward to having a strong presence in HoReCa. “We have tied up with five-star chains like Hyatt and Sheraton to offer Low-Carb and Keto friendly menus to customers. B2B sales to the HoReCa segment has also begun to pick up, and we see it contributing significantly to our business over the next few quarters. Currently, it is in its early stages,” Gangrade said.

Source

NEWS | Avani Hotels in Thailand Participates in Vaccination Programme for Team Members

We are pleased to share that two of our properties in Koh Samui and Krabi have now received the second jab, achieving full vaccination. This is in support of the Thai Government’s mission to reopen the country for international tourists.

Also nearing the target 100% vaccination rate is Avani Pattaya Resort, where more than 50% of employees received the first shot in early April 2021. At the same time, the remaining properties have already been registered for the Government’s vaccination program and are expected to commence their drives soon.

Avani Hotels is looking forward to welcoming guests to Thailand for a worry-free holiday at the brand’s properties in Bangkok, Koh Samui and Krabi, among others.