Bespoke Hotels Finalises Hotel Management Agreement on Ex-Shearings Hotels

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Bespoke Hotels has finalised a five-year Hotel Management Agreement on 40 ex-Shearings Hotels, after the company was put into administration in May.

Almost all of the hotels from the Bay, Coast & Country and Country Living collections have joined the 'Bespoke Hotels' banner effective immediately. These will include: The Windermere Hotel, Windermere, The Caledonian in Fort William, The Ship and Castle in St Mawes and the newly refurbished St George in Harrogate, alongside many others in key coastal locations and tourist hot spots throughout the UK.

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Ascend Hotel Collection Opens Seven Hotels in the First Half of This Year and Adds 10 Hotels to Its Pipeline

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The Ascend Hotel Collection recently added several hotels in popular drive-to locations for travelers ready to explore again while also staying close to home, including:

  • The Carvi Hotel New York: Located at 152 E. 55th Street in the heart of Midtown Manhattan, New York, this boutique hotel gives guests direct access to all of the "Big Apple's" iconic attractions. The hotel, recently redesigned in 2014, features contemporary design and amenities, including a rooftop terrace with 360-degree city skyline views. Guests have convenient walking access to top destinations in the area, including Central Park, Rockefeller Center, Radio City Music Hall and Museum of Modern Art.

  • The Chandler at White Mountains: Situated at 30 Arlington Street in Bethlehem, New Hampshire, this hotel is located near several points of interest for guests seeking their next memorable adventure, including Whale's Tale Waterpark, North Country Climbing Center and the Mount Washington Cog Railway. Travelers can enjoy year-round outdoor fun ranging from skiing in the winter to hiking and mountain biking during the summer. The Chandler at White Mountains is also within walking distance to various restaurants and cafes.

  • The Freeport Hotel: Located at 506 U.S. Highway 1 in Freeport, Maine, the hotel is conveniently located off Interstate 295, providing easy access to many of the area's top attractions and businesses, including the L.L. Bean headquarters, Maine Maritime Museum, Freeport Outlets, Maine Narrow Gauge Railroad Museum and the Portland Observatory Museum. The Freeport Main Street Historic District is also a short walk from the hotel, featuring boutique shops lining the streets. Guests looking to take advantage of outdoor activities can take a short drive to walk along the rocky shoreline of Casco Bay and take in the white pine and hemlock forests at Wolfe's Neck Woods State Park.

  • The Gin Hotel: Situated at 30 S. Main Street in downtown Lexington, Virginia, The Gin Hotel is nestled amidst the Blue Ridge Mountains, perfect for travelers looking to explore the area's stunning natural scenery while experiencing the town's southern charm. Originally built in 1926, this restored property offers mountain views from every window and is within walking distance of local restaurants and shops, as well as attractions like Haunting Tales, Virginia Horse Center and Virginia Military Institute Museum.

  • The Port Inn and Cottages: Located at 501 Monument Avenue, in Port St. Joe, Florida, this boutique hotel offers modern accommodations with historic charm. The Port Inn and Cottages is located in the historic downtown area, within walking distance to a variety of local shops and restaurants, as well as Port St. Joe Marina, where travelers can find charter boats for offshore fishing, guide services for fishing in St. Joseph Bay and boat rentals. Centrally located along the forgotten coast, guests can also take a short drive to the beautiful shores of Port St. Joe, Cape San Blas and Mexico Beach, or enjoy other popular outdoor activities such as hiking and golfing at nearby attractions including the Port City Trail and Forest Park Par 3 Golf Course.

Hyatt Regency Oryx Doha opening September 15, 2020 

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Hyatt Regency Oryx Doha, which will mark the first Hyatt Regency branded hotel in Qatar and the third Hyatt hotel in the country. The hotel is expected to open as Hyatt Regency Oryx Doha on September 15, 2020.

The 400-room hotel will be strategically located close to Hamad International Airport and a few minutes from the heart of the city, the palm-fringed corniche and Doha's vibrant business district, offering the perfect destination for both business and leisure travelers alike.

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Malaysia's first Kimpton Hotels in 2023

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HG (InterContinental Hotels Group) has signed a management agreement with LQ Retail Sdn Bhd to open Malaysia's first Kimpton Hotels & Restaurants in 2023 at The Exchange TRX – a new experience-led lifestyle destination. Kimpton now operates in more than 70 hotels and 85 restaurants, bars and lounges across urban locations, resort destinations around the world. From its playful and sophisticated design to award-winning restaurants and bars, Kimpton is known for creating immersive guest moments that are all about genuine human connections. The 471-room design-led Kimpton Kuala Lumpur, with its youthful and playful brand personality will reinvent a sophisticated and highly personalised lifestyle experience expected by today's modern travellers that is aligned with TRX's profile as the capital city's new CBD.

The property will feature three food and beverage outlets including a rooftop bar & restaurant and a deli-grocer café. Guests can enjoy the views from the outdoor rooftop swimming pool or break a sweat in the gym. There will be a range of unique meeting and event spaces to cater to a wide range of activities, from small intimate gatherings to larger energetic social events.

We’re excited to be partnering with LQ Retail Sdn Bhd to bring our heartfelt approach to hospitality with Kimpton Hotels and Restaurants to Kuala Lumpur as we continue to expand across the region into new markets. We believe the ‘dream’ element of experiential travel will become even more important once people can travel again and this hotel will deliver a great boutique experience to those guests.
— Rajit Sukumaran, Managing Director of South East Asia & Korea for InterContinental Hotels Group


MOT directs IHMs to offer case-by-case basis concessions

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Central IHMs to go into financial soup with MoT’s directive on fee concessions

The principals of the IHMs fear that allowing concessions on a 'case-to-case' basis as per their discretion might open scope for future litigations.

The directive of the Ministry of Tourism to Institutes of Hotel Management (IHMs) under the National Council of Hotel Management & Catering Technology (NCHMCT) to decide on ‘case to case basis’ the concession requests on annual fees made by the student community has put the cash-starved Central IHMs in a quandary.

The Ministry of Tourism, Government of India decides on the fee structure of the NCHMCT institutes, and they have to meet their annual budget from within the students’ fees. The principals of the institutes are up in arms against the directive of the ministry, as it would create more pressure on the financial stability of the institutes. They argue that if concessions have to be offered to students, the same should have been spelt out in black and white and the shortfall in the income of the institutes should be compensated by the MoT.

How To Understand Someone And Get Their Attention by Kaustav Sen

The most influential people strive for genuine buy-in and commitment — they don’t rely on compliance techniques that only secure short-term persuasion. 

These high-impact influencers follow a pattern of four steps that all of us can put into action. In earlier pieces we covered Step 1: Go for great outcomes and Step 2: Listen past your blind spots. Later we’ll cover Step 4: When you’ve done enough… do more. Here we cover Step 3: Engage others in “their there.”

For real influence we need to go from our here to their there to engage others in three specific ways:

  1. Situational Awareness: Show that You Get “It.” Show that you understand the opportunities and challenges your conversational counterpart is facing. Offer ideas that work in the person’s there. When you’ve grasped their reality in a way that rings true, you’ll hear comments like “You really get it!” or “You actually understand what I’m dealing with here.”

  2. Personal Awareness: You Get “Them.” Show that you understand his or her strengths, weaknesses, goals, hopes, priorities, needs, limitations, fears, and concerns. In addition, you demonstrate that you’re willing to connect with them on a personal level. When you do this right, you’ll hear people say things like “You really get me!” or “You actually understand where I’m coming from on this.”

  3. Solution Awareness: You Get Their Path to Progress. Show people a positive path that enables them to make progress on their own terms. Give them options and alternatives that empower them. Based on your understanding of their situation and what’s at stake for them personally, offer possibilities for making things better — and help them think more clearly, feel better, and act smarter. When you succeed, you’ll hear comments like, “That could really work!” or “I see how that would help me.”

When you’re trying to influence, don’t start by trying to pull others into your here. Instead, go to their thereby to asking yourself:

  • Am I getting who this person is?

  • Am I getting this person’s situation?

  • Am I offering options and alternatives that will help this person move forward?

  • Does this person get that I get it?

by Kaustav Sen

Cluster Director of Human Resources & Training at Crowne Plaza & Staybridge Suites Yas@AUH/HR Committee-Yas Plaza Hotels