Grand Hyatt Gurgaon Appoints Chiranjib De as Area Director of Human Resources

Gurugram, India, September, 2026: Grand Hyatt Gurgaon is pleased to announce the appointment of Chiranjib De as Area Director of Human Resources, bringing with him over two decades of experience in human resources and a distinguished career with Hyatt.

A seasoned hospitality professional and a people-first leader, Chiranjib has built a strong legacy within Hyatt through his commitment to nurturing talent, fostering colleague engagement and creating workplaces rooted in empathy, purpose and a culture of care. His appointment comes as Grand Hyatt Gurgaon continues to strengthen its people and culture agenda, recognising that exceptional guest experiences are intrinsically shaped by engaged and empowered colleagues.

Chiranjib’s journey with Hyatt began at Hyatt Regency Kolkata, where he joined as a Human Resources Officer and steadily progressed to the position of Personnel Manager. In 2014, he moved to Park Hyatt Goa Resort and Spa as Director of Human Resources, before taking on a similar leadership role at Grand Hyatt Goa in 2018. Most recently, he served as Cluster Director of Human Resources at Grand Hyatt Kochi, where he was responsible for overseeing human resources operations for Hyatt hotels and resorts across Kerala.

In his new role, Chiranjib will lead the Human Resources function at Grand Hyatt Gurgaon, while also taking on Area Human Resources responsibilities for Hyatt hotels across North locations in India. His mandate will focus on strengthening talent development, colleague engagement and the continued evolution of Hyatt’s culture of care.

Speaking about his leadership philosophy, Chiranjib describes himself as “a people-first leader who leads with empathy and purpose.” His approach reflects Hyatt’s longstanding belief that by caring for its people, the organisation creates an environment where colleagues can thrive and, in turn, deliver meaningful and memorable experiences for guests.

With his extensive experience, deep understanding of Hyatt’s culture and people-centric approach to leadership, Chiranjib’s appointment is poised to further strengthen Grand Hyatt Gurgaon’s commitment to creating an inspiring workplace while cultivating talent and building a strong culture of belonging.

Hyatt Centric Janakpuri appoints Deepak Chaudhary as Director of Food & Beverage

With nearly 14 years of hospitality experience, Chaudhary will lead the hotel's food and beverage operations and dining experiences.

Hyatt Centric Janakpuri announces the appointment of Deepak Chaudhary as Director of Food & Beverage, reinforcing the hotel’s commitment to enhancing its dining experiences and strengthening its leadership team.

Professional background

Having built a significant part of his career with Hyatt, Deepak brings nearly 14 years of experience in the hospitality industry, with extensive expertise across food and beverage operations, restaurant management, and service excellence. Most recently, he served as Assistant Director of Food & Beverage at Grand Hyatt Gurgaon, where he led large-scale operations, delivered marquee events, and contributed to driving operational excellence.

Industry experience

His professional journey includes leadership roles at Hyatt Regency New Delhi and Roseate House New Delhi, alongside experience in the beverage industry through key account management positions. A WSET Level 2 certified wine professional and certified departmental trainer, Deepak is known for his focus on service excellence, building high-performing teams, and creating memorable guest experiences.

New role

In his new role, Deepak will lead the hotel’s food and beverage operations, with a focus on operational excellence, innovative dining concepts, and elevating guest experiences across its restaurants and bars.

Director’s perspective

Commenting on his appointment, Deepak Chaudhary said, “The most memorable moments in hospitality often happen around a dining table. Whether it is a quick coffee before a meeting, a celebratory dinner, or an evening spent with friends, food has a unique way of bringing people together. I am excited to lead the food and beverage team at Hyatt Centric Janakpuri as we continue to create experiences that are thoughtful, distinctive, and rooted in genuine hospitality.”

Hyatt Centric Rajpur Road Dehradun appoints Bikash Gautam as General Manager

The hospitality professional brings over 16 years of experience across Hyatt Hotels Corporation, Marriott International and AccorHotels.

Hyatt Centric Rajpur Road Dehradun has appointed Bikash Gautam as General Manager, effective July 2026.

Industry experience

With over 16 years of hospitality experience, Bikash brings a proven track record in hotel operations, commercial strategy and creating memorable guest experiences. Prior to joining Hyatt Centric Rajpur Road Dehradun, he served as Director of Operations and has held leadership positions with Hyatt Hotels Corporation, Marriott International and AccorHotels. Known for his people-first leadership style and operational excellence, Bikash has consistently delivered business growth while fostering high-performing teams and elevating the guest journey.

Role and vision

Under Bikash’s leadership, the hotel will continue to strengthen its position as Dehradun’s leading lifestyle destination for travellers, staycations, weddings, social celebrations, and local experiences. His focus will be on curating authentic, destination-inspired experiences, empowering colleagues to thrive, and inspiring guests to discover the city through a local lens.

Leadership speaks

Commenting on his appointment, Bikash Gautam said, “I am delighted to join Hyatt Centric Rajpur Road Dehradun and be part of a city that perfectly blends urban energy with nature. As Dehradun continues to establish itself as the gateway to Uttarakhand, we look forward to creating experiences that inspire guests to discover the destination beyond the expected, while delivering warm hospitality that reflects the spirit of the Doon Valley.

Hyatt Place Jaipur, Malviya Nagar welcomes Mr. Shiva Raje as Human Resource Manager

Hyatt Place Jaipur Malviya Nagar is thrilled to announce the appointment of Shiva Raje as the new Human Resource Manager. With an illustrious career spanning over 11 years in the hospitality industry, Shiva Raje brings a wealth of experience and expertise to his new role.

Shiva Raje holds a Masters Business Administration with a specialization in Human Resource Management, laying a strong foundation for his career progression. His journey commenced as an Assistant HR Manager at Chokhi Dhani, where he honed his skills and demonstrated exceptional leadership qualities. Progressing steadily, Shiva Raje ascended to the role of HR Manager at Courtyard by Marriott, garnering invaluable insights into HR practices within the hospitality sector.

Shiva Raje’s diverse background and passion for excellence perfectly align with Hyatt’s ethos of delivering exceptional guest experiences. His motto, “Nurture talent, foster growth,” underscores his dedication to cultivating a supportive and thriving work environment.

“Joining Hyatt Place Jaipur Malviya Nagar is an exhilarating opportunity for me” expressed Shiva Raje.

“I have long admired Hyatt as a brand and I am eager to contribute to its values. I am committed to fostering meaningful experiences and creating lasting memories with the team”

Hyatt Place Jaipur Malviya Nagar extends a warm welcome to Shiva Raje and eagerly anticipates the contributions he will make to the success and growth of the organization. His dedication and adventurous spirit exemplifies his commitment to personal enjoyment and growth, qualities that are sure to resonate within the Hyatt community.

Hyatt Announces New Americas Organizational Structure and Senior Leadership Appointments

Susan Santiago

As a result of strong growth in the Americas region, Hyatt today announced new senior leadership appointments in the Americas region and subregional structure designed to further support Hyatt’s continued focus on growth, operational excellence and performance optimization within its largest region. With this new organizational structure, Hyatt’s Americas region is now comprised of two subregions: U.S. & Canada and Latin America & the Caribbean (LAC), led by two newly appointed subregional presidents, respectively: Susan Santiago and Gabriel Felip who both report to Pete Sears, Group President, Americas, effective January 2024.

In her new role as President, U.S. & Canada, Santiago is responsible for the growth and performance optimization of Hyatt’s owned and managed portfolio. She is in her 32nd year with Hyatt and has held numerous positions leading operational performance, most recently as Senior Vice President of Hyatt’s Lifestyle Division and Miraval brand.

As President, Latin America & Caribbean, Felip leads operational performance for all managed and owned Hyatt hotels in the region across all brands, including Hyatt’s Inclusive Collection. Felip is an industry veteran with more than 30 years of hospitality and tourism experience and previously served as Hyatt’s Group President of Inclusive Collection Global Operations.

"Our new Americas structure enables us to further support our hotel teams and owners in more customized, regionalized ways – and this is designed to help us continue driving strong results through intentional and sustainable growth for the region,” said Sears. “With these changes, we continue our momentum in positioning Hyatt as the preferred hospitality brand, delivering meaningful and memorable experiences for guests and driving results for our owners."

Included in the Americas’ new subregional structure are three newly created roles within the operations, commercial services and finance functions, respectively: Yvette Martinez-Edwards has been promoted to Senior Vice President, Field Operations, Luxury & Miraval, reporting to Santiago, Shyla Gardner re-joins Hyatt as Vice President, Commercial Services, Latin America & the Caribbean, reporting to Asad Ahmed, Senior Vice President, Commercial Services, Americas, and Juan Pablo Puerta now serves as Senior Vice President, Finance, Latin America & the Caribbean, reporting to Liz Bauer, Senior Vice President, Finance, Americas.

With a dedicated focus on driving operational excellence within Hyatt’s luxury brands, Martinez-Edwards oversees Hyatt’s managed luxury and Miraval hotel portfolio for the Americas region. Most recently, Martinez-Edwards served as Vice President of Field Operations where she led a group of full-service Timeless Collection properties in the East region. She also previously led Hyatt’s sales strategy in Latin America & the Caribbean, and for the Miraval brand.

Gardner leads a cross-functional LAC Commercial Services team that provides a specialized commercial strategy for the LAC market and further develops strong brand stories that embrace Hyatt’s culture and key differentiators for Hyatt’s full LAC portfolio, including the Inclusive Collection. Prior to this role, Gardner acted as Vice President of Sales & Marketing for Playa Resorts and previously served as an Area Director of Sales and Marketing in Mexico for Hyatt.

To further support Hyatt’s intentional long-term growth strategy, Puerta is responsible for leading the finance function and driving property performance optimization throughout Latin America & the Caribbean. Puerta also continues to lead the function for Hyatt’s Inclusive Collection in the region. Prior to this role, Puerta served as the CFO of Apple Leisure Group.