Clarks Exotica Earns National Recognition for Excellence in Services & Operations at Exhibition Excellence Awards 2025

Bengaluru, June  - Clarks Exotica Convention Resort & Spa has been awarded 1st Runner-Up in the ‘Excellence in Services & Operations’ category at the prestigious Exhibition Excellence Awards (EEA) 2025, held at the CICDO Exhibition Center, Mumbai. The recognition cements Clarks Exotica’s standing as one of India’s foremost hospitality and MICE (Meetings, Incentives, Conferences, and Exhibitions) destinations, driven by operational precision, personalization, and seamless team synergy.

Clarks Exotica’s service excellence stems from its highly tailored approach to hospitality, designed around four key guest segments: MICE clientele, destination weddings, FITs (Free Independent Travellers), and airline crew. Each group enjoys a curated and memorable experience:

• MICE guests are welcomed with company-branded amenities, bespoke drinks, themed room décor, and decadent desserts.
  
  

• Wedding guests are greeted with in-room surprises like festive sweets, handwritten notes, and thoughtful gestures for family comfort.
  
  

• FITs enjoy wellness hampers, dietary-personalized dining, and joyful touches like birthday and anniversary surprises.
  
  

• Airline crew benefit from frictionless check-ins, restful accommodations, and efficiency tailored to tight turnaround schedules.

In 2024–25, Clarks Exotica implemented strategic upgrades across its infrastructure and operations. These improvements led to tangible guest satisfaction and industry recognition:

• Booking.com rating increased from 7.4 to 8.4
  
  

• Tripadvisor ranking climbed to #22 out of 1,136 hotels in Bengaluru
  
  

• Agoda’s 2024 Customer Review Award was secured with a score of 8.1

This milestone is a reflection of the collective drive of a cross-functional team led by Mr. Varun Sharma, General Manager - Operations, whose vision, leadership, and guest-first approach were instrumental in aligning all departments toward consistent service excellence.

• Rakesh Kumar & Team (Director – Rooms Division): Simplified and personalized guest journeys
  
  

• Chef Suresh & Team (Executive Chef): Elevated culinary diversity with creativity and care
  
  

• Satyabrata Samal & Team (Assoc. Director – Housekeeping): Introduced eco-friendly practices and swift turnaround SOPs
  
  

• Senthil Kumar & Team (Assoc. Director – F&B): Enhanced banquet service and guest engagement with training and surprise elements
  
  

• Kuldeep Singh & Team (Chief Security Officer): Reinforced guest confidence with seamless safety operations

• Raghavendra Srinivasa & Team (IT Manager): empowered operations with reliable digital infrastructure, event tech support, and secure guest connectivity solutions, ensuring smooth backend systems that amplified the front-end experience.

• Chetan  & Team (Chief Engineer): Maintained operational uptime with sustainable engineering excellence

Balaji M, CEO of Clarks Exotica, shared, "This award is a true reflection of what happens when passion meets process. It’s not about doing one thing differently—it’s about doing everything thoughtfully. From room presentation and food production to personalised service, every touchpoint reflects our commitment to care delivered with consistency. We are proud, not just of the recognition, but of the trust our guests place in us every single day. This honour belongs to the incredible team that makes Clarks Exotica what it is—resilient, warm, and guest-obsessed."

Located just 15 minutes from Kempegowda International Airport and nestled across 70 acres of lush greenery, Clarks Exotica Convention Resort & Spa is a premier destination for exhibitions, conferences, leisure travel, weddings, and airline layovers. With over 15 versatile venues, modern infrastructure, and thoughtfully curated experiences, Clarks Exotica is redefining luxury hospitality with warmth, scale, and precision.

This Indian single malt wins multiple Golds at World Spirits Competition

Amrut Distilleries continues to hold its leading position globally with yet another major milestone at the San Francisco World Spirits Competition 2025. It becomes the only Indian distillery to win three Double Golds and one Gold in this year’s edition. This recognition reinforces Amrut’s reputation as a global leader in the world of quality premium single malts.

A feat unmatched by any other Indian distillery

Amrut was awarded with three Double Golds and one Gold—a historic achievement.

The accolades are as follows:

Amrut Fusion Single Malt – Double Gold

Amrut Indian Single Malt – Double Gold

Amrut Kurinji Indian Single Malt – Double Gold

Amrut Peated Indian Single Malt – Gold

Crafting excellence, bottle after bottle

At the pinnacle of the portfolio stands Amrut Fusion, the crown jewel and the most awarded Indian single malt globally. Fusion didn’t just open the floodgates — it shattered barriers, boldly pioneering global acceptance of the Indian single malt category and placing India on the world whisky map with unprecedented authority.

Amrut Indian Single Malt stands as the proud cornerstone of Amrut’s legacy — not the first creation from the distillery, but unquestionably the core expression that laid the foundation for India’s rise on the global whisky stage.

Amrut Kurinji showcases remarkable versatility, embodying the spirit of the Indian Single Malt series — a collection that mirrors the essence of independent bottlers, unbound by convention and unrestricted by boundaries.

Rounding off the lineup is Amrut Peated Single Malt, delivering an evocative mix of bold smokiness, coastal breeze, malted sweetness, and layered spice — a complex and memorable experience for those who seek depth and intensity in every sip.

Rakshit N Jagdale, Managing Director, Amrut Distilleries, commented, “We are extremely pleased to receive this award from such a prestigious forum. It reaffirms that we are crafting spirits of truly world-class repute and strengthens our resolve in the continued pursuit of delivering exceptional quality to our consumers.”

Ran Baas, The Palace recognized as one of the World's Most Beautiful Hotels by Prix Versailles 2025

National,  June 2025: Apeejay Surrendra Park Hotels is proud to announce that Ran Baas, The Palace, in Patiala, has been recognized as one of the World’s Most Beautiful Hotels 2025 by the esteemed Prix Versailles at the 11th edition of the World Architecture and Design Award. This global honour is supported by UNESCO and the International Union of Architects.

The Prix Versailles is a series of architectural competitions that shine a light on the finest contemporary projects worldwide. The laureates, all of them newly opened or reopened, are located in very diverse parts of the globe.

The only hotel selected from India, Ran Baas, The Palace - a Relais & Châteaux property - stands out for its celebration of Punjab’s architectural and royal heritage. Following painstaking restoration, it emerges as the oldest surviving Sikh fort that embodies cultural preservation and sophisticated design.

The 35-suite luxury palace blends the old with the new, merging late Mughal, Rajput, Sikh, and Colonial styles while preserving the architectural integrity of Punjab’s rich heritage. The design, rooted in THE Park Hotels' signature approach, reimagines the lost glory of the region’s culture and aesthetics.

The palace features Neel, an all-day dining restaurant serving global cuisine; and The Patiala, a vibrant bar that fuses THE Park Hotels’ legendary nightlife experiences with Punjab’s spirited traditions of music, dance, and celebration.

This global recognition reaffirms Apeejay Surrendra Park Hotels’ continued commitment to crafting design-led destinations that honour history, celebrate culture, and shape the future of Indian hospitality.

AWARD | Ms. Jayashree Nagaraj bestowed 'Decades of Dedication' award

Ms. Jayashree Nagaraj, the visionary Founder President and Chairperson of the Professional Housekeepers Association (PHA), has etched an indelible mark on the realm of hotel management with her unwavering dedication of over four decades to the hospitality industry. Her unrelenting passion, pioneering spirit, and exceptional leadership have been the driving forces behind the industry's growth and evolution, fostering a culture of excellence in housekeeping.

Ms. Nagaraj’s fervent belief in nurturing future leaders who will contribute to the country’s Swachh Mission is a testament to her dedication to the nation’s well-being. Her tireless efforts to promote excellence in housekeeping are not only a reflection of her professionalism but also a commitment to the betterment of society.

Throughout her resplendent career, Ms. Nagaraj has garnered an impressive array of accolades, including the prestigious GCC Puraskar, Best Team Leader award, and the esteemed Qualitas Visionary Award. Her innovative housekeeping strategies have earned her and her organizations widespread recognition, and she has been lauded for her unwavering dedication to delivering quality and professional service.

As the Founder President of PHA, Ms. Nagaraj has played a pivotal role in shaping the organization and promoting its mission. Under her visionary leadership, PHA has launched several chapters, initiated PHA YUVA to bridge the industry-academia gap, and achieved significant milestones. Her leadership has inspired a new generation of housekeeping professionals, and PHA has become a prominent platform for industry experts.

Ms. Nagaraj’s remarkable contributions to the hospitality industry have been illuminated by a constellation of prestigious awards and recognitions. She shone brightly as the Best Team Leader at Best Western Premiere La Marvella in 2012-13, and her visionary leadership was celebrated with the Qualitas Visionary Award in 2014-15 for conceptualizing the foundation of PHA. Her outstanding contributions earned her another esteemed award from FHSAI in Delhi in March 2017.

Furthermore, she received appreciation certificates from AHPWI on International Women’s Day 2023 and from The Voice of Indian Hospitality, the same year she was felicitated with the venerable Vishista Seva Rathna award. Additionally, her expertise has been acknowledged through her appointment as an Academic Advisory Board of Directors for AIMS School of Hospitality & Tourism, solidifying her legacy as a trailblazer in the industry.

Ms. Nagaraj’s relentless efforts continue to elevate PHA to new heights, engaging housekeepers from diverse verticals and nurturing future talent through various activities. Her dedication to excellence and her passion for the hospitality industry have inspired countless professionals, and her legacy will continue to shape the industry for years to come.

Delhi HC sets aside arbitral award and dismisses execution petition by Zostel in a win for OYO

May, New Delhi: Global travel-tech company OYO announced on Tuesday that the Honourable Delhi High Court has set aside an arbitral award in its dispute with Zostel Hospitality, ruling that it did not act in breach of an agreement following acquisition discussions with Zostel, which owns ZO Rooms.

The Delhi High Court's order substantiates OYO’s position that no part of Zostel's business was transferred to OYO and that a determinable contract cannot be specifically enforced, in line with established precedents from the Supreme Court of India. It also dismissed Zostel's execution petition.

The dispute originated in November 2015 when OYO signed an exploratory non-binding term sheet with Zostel to potentially acquire their business. However, the transaction did not materialise due to failure of the due diligence process and lack of consensus in the deal terms documentation.

Zostel initiated arbitration proceedings almost three years later in September 2018, leading to a March 2021 arbitral award that OYO promptly challenged. Throughout the legal battle, OYO maintained its position successfully, with the Delhi High Court dismissing Zostel's application for injunction in February 2022.

This ruling vindicates OYO’s position and puts to rest the contention that there was any binding, definitive agreement between the parties. The court has recognised that no definitive agreements were executed, no consensus was reached, and essential commercial aspects of the potential transaction were never finalised.

OYO remains committed to its mission of offering quality accommodation spaces through technological innovation and operational excellence to millions of customers around the world.

Double Win for Rosetta Hospitality in Tripadvisor’s 2025 Travelers’ Choice Awards

Rosetta Sakleshpur and Elements by Rosetta – Varca, Goa Ranked Among the Top 10% of Hotels Worldwide

Bengaluru, India – May 2025 – Rosetta Hospitality is proud to announce that both its properties — Rosetta Sakleshpur and Elements by Rosetta – Varca, Goa — have been recognized as winners of the Tripadvisor Travelers’ Choice Awards 2025.

This prestigious recognition places both properties in the top 10% of hospitality businesses worldwide, based on consistent guest ratings and reviews shared on Tripadvisor over the past year.

The Travelers’ Choice Awards celebrate businesses that have consistently delivered outstanding experiences to travelers around the globe. The recognition is based solely on genuine guest feedback — making it one of the most trusted accolades in the travel industry.

“This dual recognition is a proud milestone for our brand,” said Jai Sreedhar, Joint Managing Director & CEO, Rosetta Hospitality. “It reaffirms our commitment to delivering thoughtfully curated experiences — whether set amidst the expansive coffee plantations of Sakleshpur or in the serene tropical setting of Varca in South Goa.”

From tranquil, nature-immersed stays at Rosetta Sakleshpur, surrounded by a coffee estate, to culturally rich getaways at Elements by Rosetta – Varca, where modern design meets Goan warmth, both properties have earned a strong reputation for authentic hospitality, attention to detail, and elevated guest experiences.

Kristen Dalton, President at Tripadvisor, added “Congratulations to Rosetta Hospitality for this remarkable achievement. Ranking among the top hotels worldwide is a true testament to the trust and appreciation of your guests.”

IHM Ranchi Bags CSR Top Hotel Management Institute of India Award 2025

The Institute of Hotel Management (IHM), Ranchi has once again proven its academic and professional excellence by securing the “CSR Top Hotel Management Institute of India Award” for the year 2025. The recognition was bestowed by Competition Success Review (CSR), one of India’s most prestigious career and education magazines, during a formal award ceremony held at Hotel Le Meridien, Windsor Palace, Janpath, New Delhi on 20th April 2025. According to the CSR Ranking Survey 2025, IHM Ranchi achieved the third position nationwide among hotel management institutes. This impressive ranking is the result of a comprehensive evaluation process based on various indicators including admission criteria, placement performances, infrastructure quality, faculty expertise, training programs, academic innovation, and public perception. The institute’s rise from fourth place in the 2024 rankings to third place this year speaks of its growth and consistent quality.

Established in the year 2019, IHM Ranchi, is as an autonomous institution under the Department of Tourism, Government of Jharkhand and affiliated to the National Council for Hotel Management and Catering Technology (NCHMCT), Ministry of Tourism, Government of India. Despite being one of the newer IHM institutes in the country, it has made significant strides in a short period, emerging as a leader in hospitality education. Under the dynamic leadership of Principal Dr. Bhupesh Kumar, the institute has shown an unwavering commitment to excellence. Speaking at the event, Dr. Kumar expressed his pride and gratitude, stating that the award reflects the hard work and dedication of the faculty, staff members and students. He also acknowledged the support and guidance of Tourism Secretary and Chairman of the Board of Governors, Mr. Manoj Kumar, and Director of Tourism, Govt. of Jharkhand, Mrs. Anjali Yadav. This marks the third consecutive year that IHM Ranchi has been recognized in CSR’s top rankings. In addition, the institute has also bagged the seventh position in the GHRDC Hotel Management Institute Ranking Survey 2025, maintaining its place among the top ten institutions in India. Over the years, IHM Ranchi has earned several accolades, including the CSR Top Hotel Management Award in 2023 and 2024, the Best Emerging College title by India Today in 2024, and the sixth position in the GHRDC rankings in 2024.Beyond rankings, the institute has made significant contributions in promoting regional indigenous cuisine. Its efforts to elevate traditional Jharkhandi dishes to national and international platforms were recognized by the India Book of Records in both 2022 and 2023. The institute also received the "Most Admired Hotel Management Institute Award" in 2021 and continues to maintain a 100% placement record, placing students in prestigious hotels, restaurants and other hospitality sectors both in India and abroad.

With a future-oriented curriculum that integrates culinary arts, hospitality operations, tourism studies, and cultural heritage, IHM Ranchi continues to prepare students for global careers in the hospitality industry. Dr. Kumar reiterated the institute’s commitment to innovation, quality, and service excellence, stating that IHM Ranchi aims to not only produce skilled professionals but also shape future leaders in the hospitality and tourism sectors.

GRT Hotels & Resorts Wins Prestigious PATWA International Travel Award 2025 at ITB Berlin

Recognized as the Best Emerging Hotel Chain in India; CEO Mr. Vikram Cotah Honored for Exceptional Leadership

GRT Hotels & Resorts has been awarded the “Best Emerging Hotel Chain – India” at the prestigious PATWA International Travel Awards 2025 held at ITB Berlin. This recognition highlights the brand’s exceptional growth, innovative offerings, and unwavering commitment to hospitality excellence across South India.

In addition to this esteemed accolade, Mr. Vikram Cotah, CEO of GRT Hotels & Resorts, was honored with the “Best Professional Hospitality Growth – India” award. This award acknowledges his visionary leadership and remarkable contributions to the Indian hospitality industry, which have significantly propelled the brand’s expansion and success.

Mr. T. Nataraajan, Deputy Managing Director of GRT Hotels & Resorts, remarked, “It is truly an honor to receive these awards on a global platform like ITB Berlin. This recognition is a testament to the hard work and passion of our entire team at GRT Hotels & Resorts. We remain committed to delivering unparalleled experiences that reflect our brand’s promise of Excellence, Innovation and ‘The Promise of More’.”

Expressing his gratitude, Mr. Vikram Cotah, CEO, GRT Hotels & Resorts said, “Our journey to ITB Berlin was driven by a vision—to showcase the essence of GRT Hotels & Resorts on a global platform. As we stepped into this prestigious event, we carried with us a legacy of blending tradition with innovation, sustainability with luxury, and hospitality with heart. Amidst the world’s most influential voices in travel and tourism, it was a moment of pride and inspiration to be recognized on this platform. This achievement is not just ours alone—it belongs to every member of the GRT family, every guest who has trusted us, and every partner who has supported our journey.”

With a diverse portfolio of 22 properties across Tamil Nadu, Karnataka, Kerala, Andhra Pradesh, and Telangana, and plans for further expansion, GRT Hotels & Resorts continues to set new benchmarks in the hospitality industry.

THE Park Hotels awarded ‘IGBC Green Building - Platinum Certificate’

2025, National: THE Park Hyderabad and THE Park Chennai of the Apeejay Surrendra Park Hotels (ASPHL) have been awarded ‘IGBC Green Building - Platinum Certificate’.

At Apeejay Surrendra Park Hotels, we are committed to protecting the environment, supporting local communities and working towards setting new benchmarks in responsible tourism and hospitality. ASPHL has incorporated sustainable practices such as utilization of renewable energy sources, optimized energy usage, waste recycling and reduction programmes, implementing various water conservation measures to name a few initiatives and innovations that have played an active role in mitigating the environmental impact.

ASPHL is currently in the process of adopting and implementing efficient environmentally friendly green technologies that utilize renewable, emission-free, and clean energy sources like wind to meet electrical consumption needs. We have transitioned to 100 % LED light fixtures and are upgrading to energy-efficient equipment. Two hotels of ASPHL are operating of 100% green energy.

All other Hotels will be energy neutral by 2027.

APSHL is dedicated to achieving a 100% single-use plastic free environment to drive conscious consumptions by adopting alternate sustainable options that are biodegradable. Annually, we have eliminated 19 lakh plastic units per annum including bottles, cutlery, takeaway containers, straws, stirrers, bags among other plastics across the Group. We use advanced water treatment and purification technologies to eradicate the use of plastic water bottles that are replaced with glass water bottles amounting to 12 lakh bottles per year.

ASPHL has partnered with Tata Power to introduce an EV infrastructure across our Hotels Pan India.

With the transition to heat pumps replacing hot water boilers and launching EV Fleet across all locations towards the Company’s planet positive initiatives has led to a savings of 4.50 lacs litres of diesel annually. By 2027, all hotels will operate with a fully electric fleet, reinforcing our commitment to sustainability

THE Park Hotels has also crafted a Green Programme in alignment with the sustainability and ESG (environment, social and governance) goals that prioritises environmental responsibility and accountability.  The program highlights THE Park Hotels’ unwavering commitment to embracing and advancing sustainable practices, implementing strategies that continuously evolve to address the changing environmental landscape.

“THE Park Hotels is thrilled to announce the recognition from IGBC. This accolade fosters our commitment to not only embrace, but also promote and focus on policies and practises implemented by the Indian Government towards India’s SDGs (Sustainable Development Goals) for climatic action” opines Area General Manager – Rajesh Radhakrishnan.

TAAI honours Salma Fahim, Secretary, Karnataka Tourism with the TAAI WoW Award

The TAAI WOW Awards, launched on the occasion of International Women's Day, honored the leading ladies of the tourism fraternity. As part of this initiative, TAAI (Travel Agents Association of India) office bearers presented the TAAI WOW Scroll of Honour to Smt. Salma Fahim, IAS, Secretary, Department of Tourism, Government of Karnataka.

The Chairman of TAAI, Karnataka Chapter, Mr. Niranjan S Bhargava said "​Ms. Salma Fahim, IAS, Secretary of the Department of Tourism, Government of Karnataka, was honored with the TAAI Women of Wonder (WoW) Award in 2025 for her significant contributions to the tourism sector".

The TAAI WoW Awards recognized 75 women leaders across India, highlighting their pivotal roles in shaping the travel, tourism, and hospitality industries.

Photograph - from left to right

Mr. Balaji, Treasurer, TAAI Karnataka, Mr. Amish Desai, MC Member, TAAI, Smt. Salma Fahim, IAS, Secretary, Karnataka Tourism, Mr. Niranjan S Bhargava, Chairman, TAAI, Karnataka, Mr. Jitendra Shetty, Secretary, TAAI, Karnataka

About Travel Agents Association of India (TAAI)

Travel Agents Association of India (TAAI) was incorporated during 1951, 4 years after Indian Independence. It continues most effectively with quality growth and ability to support industry growth. TAAI is India’s premier, nodal, largest and oldest Travel & Tourism Association.

TAAI’s membership of about 2,500+ leading Indian companies involved actively with Tourism brings to its members constant guidance from our 20 Regional Units, which is unique to TAAI and its development of Leadership.  TAAI’s area of activity extends to areas of Aviation; Tourism – outbound & inbound; MICE – inbound & outbound; Adventure Tourism; Sports Tourism; Education etc. Our Members are involved in all these activities and there is no other Travel & Tourism Association in India with this strength and band-width offering leadership to this most growing industry.

BCIHMCT Honors Prof. Sudhir Andrews with the Lifetime Achievement Award for 2025

During the 15th Indian International Hospitality Travel and Tourism Research Conference (IIHTTRC), a lifetime achievement award was conferred to Prof. Sudhir Andrews for his significant contributions to the hospitality industry and education. This prestigious accolade highlights his dedication and impact on the field, further Affirming his legacy as a leader in hospitality education.

Prof. Sudhir Andrews is a highly esteemed figure in the hospitality industry, renowned for his extensive contributions to education and training. As an accomplished author, Prof. Andrews has penned 11 books that are widely recognized and recommended as textbooks in Hotel Management colleges across India. His contributions to hospitality education have earned him numerous accolades, including the prestigious 'Rashtriya Gaurav Award' and the 'Rajiv Gandhi Award,' among others. 

 During the inaugural ceremony, Prof. Andrews delivered a keynote speech on the future of AI for the hospitality sector. He highlighted how AI technologies can enhance operational efficiency, improve customer experiences, and drive sustainable practices within the industry. Prof. Andrews emphasized the urgent need for the industry to adapt to changing consumer expectations and environmental challenges. He encouraged students and industry professionals alike to embrace innovative technologies while prioritizing sustainable practices that contribute to the well-being of communities and the planet.

Last year the prestigious lifetime achievement award was conferred to Mr. S.K. Mishra, former IAS, Principal Secretary to Prime Minister Government of India. He was Awarded the Padma Bhushan in 2009. 

Prof. Andrews' expertise and vision for a sustainable and technologically advanced industry left a lasting impression on all attendees, inspiring them to rethink their approaches to hospitality and tourism in the context of AI and sustainability. BCIHMCT is grateful for Prof. Andrews contributions and looks forward to his continued influence in the field.

STERLING ARAVALLI UDAIPUR BAGS TOP HONORS AT TRAVEL+LEISURE INDIA’S BEST AWARDS 2024

Crowned ‘Best Emerging City Hotel/Resort’

Sterling Aravalli Udaipur, Sterling’s third and newest resort in Udaipur, has been honoured with the ‘Best Emerging City Hotel/Resort’ title at the prestigious Travel + Leisure India’s Best Awards 2024.

Situated in the City of Lakes, Udaipur, and built in the distinctive, regal Mewari architecture, the resort offers breathtaking views of the majestic Aravalli ranges and is designed to cater to family holidays, destination weddings, conferences, and events. The property boasts 70 upscale rooms and suites, each with a private balcony overlooking the pool and furnished with a mix of vintage charm and modern amenities.

Guests can indulge in gourmet vegetarian cuisine at ‘Airavat,’ Udaipur’s finest pure vegetarian, all-day diner. With a rooftop event space providing stunning views of the Aravalli, 40,000 sq. ft. of manicured lawns and two banquet halls (Mewar I & II), the resort is a perfect blend of luxury, culture, and functionality.

Commenting on the win, Mr. Vikram Lalvani, Managing Director and CEO of Sterling Holiday Resorts, said, “This recognition is a proud moment for us and a reflection of the unwavering commitment of our team at Sterling Aravalli Udaipur. In a short span, they have succeeded in delivering exceptional hospitality and crafting unforgettable experiences for our guests. This resort is truly a jewel in Sterling’s Rajasthan portfolio, showcasing the best of the region's culture, heritage, and scenic beauty. With 7 operational resorts in Rajasthan and 3 more on the way, Sterling is poised to offer every traveller a comprehensive taste of the state’s diversity—from hill stations and heritage to desertscapes and wildlife.”

In Rajasthan, Sterling currently operates resorts in Mount Abu, Udaipur, Sariska, Ranthambore, and Pushkar, with exciting new properties set to open in Jawai, Jaisalmer, and Jodhpur.

Notably, this is Sterling’s second consecutive win in the ‘Best Emerging Hotel/Resort’ category, with Sterling Lake Palace Alleppey earning the title last year. This milestone further cements Sterling’s reputation as a leader in delivering world-class hospitality and creating extraordinary experiences across India.

About Sterling Holiday Resorts Ltd.

Sterling Holiday Resorts Limited is a leading hospitality company in India that owns & manages more than 3000 keys, across 56 resorts, hotels and retreats, at 48 unique destinations. The company caters to leisure stays, Meetings and Conferences (MICE), Destination Weddings, Reunions, Picnics and Group travel. Under its brands – Sterling & Nature Trails, the company offers a network of hotels across hills, beaches, jungles, waterfront, adventure, heritage, pilgrimage and drive-to locations.

Sterling has resorts at some of the best holiday destinations in India, located in Alleppey, Anaikatti, Athirappilly, Badami, Bokaro, Corbett, Chail, Darjeeling, Dehradun, Gangtok, Gir, Goa, Godavari, Guruvayur, Haridwar, Kalimpong, Kanha, Karwar, Kodaikanal, Kufri, Lonavala, Madurai, Manali, Mount Abu, Munnar, Mussoorie, Nainital, Ooty, Panchgani, Pench, Puri, Pushkar, Ranthambore, Rishikesh, Sariska, Shimla, Srinagar, Thekkady, Tiruvannamalai, Udaipur, Vythiri, Wayanad, Yelagiri and Yercaud.

Nature Trails operates eco-adventure retreats at 3 unique destinations in Maharashtra: Durshet, Kundalika and Sajan.

Sterling Holiday Resorts Limited is a part of Fairfax Financial Holdings Limited and is a 100% independently managed, wholly owned subsidiary of Thomas Cook (India) Limited (TCIL), India's leading integrated travel and travel-related financial services.

Air India SATS Wins Prestigious International Green Apple Environment Award for Eco-Friendly AeroWash Service

New Delhi, November 2024: Air India SATS (AISATS), India’s leading airport services management company, is proud to announce that it has been honoured with the prestigious International Green Apple Environment Award 2024 for its ground-breaking, eco-offering, AeroWash. The award was presented to AISATS on November 18, 2024 at a distinguished ceremony at Kensington Palace, London. This recognition underscores AISATS' commitment to sustainability and its ongoing efforts to integrate green solutions into the aviation industry.

AISATS' AeroWash was selected as a winner among more than 1,200 nominations in the competitive International Green Apple Awards, organized by The Green Organisation. The Green Organisation is an international, independent, non-profit environmental group that has been celebrating environmental excellence globally since 1994.

AeroWash, a first-of-its-kind robotic dry wash aircraft cleaning technology, significantly reduces water usage during an aircraft’s wash and reduces its aerodynamic drag (during flight). This helps airlines lower their fuel costs and consumption. It also reduces the aircraft’s carbon emissions and reduces its ground time during cleans. By introducing this innovative, sustainable solution, AISATS has set a new benchmark for green practices in airport ground handling and maintenance services.

Mr. Kelvin Seow, Chief Business Officer, Air India SATS, stated, "We are extremely proud to receive the International Green Apple Environment Award for our AeroWash service. At AISATS, sustainability is not just a commitment, but a core part of our mission. Winning this award reaffirms our dedication to creating a greener future and inspires us to continue driving eco-friendly innovations in all our operations. We will continue introducing many similar eco-friendly solutions in future as well, contributing to a global shift toward more sustainable practices in aviation and beyond."

Environmental responsibility is a fundamental value that guides AISATS’s efforts to minimize its carbon footprint within its ground and cargo handling operations. Besides Aerowash, AISATS has introduced multiple sustainable solutions across various operational touchpoints such as the solar-powered passenger boarding ramps, electric passenger coaches, solar-powered GPUs and lighting towers, green ground service equipment (GSE) etc., furthering its commitment to environmental sustainability.

The Best Chef Awards 2024 Announces Winners In Dubai, Celebrating The World’s Culinary Elite

The 8th edition of The Best Chef Awards culminated in a spectacular ceremony in Dubai, marking the first time the prestigious event was held in the Middle East. Hosted at Atlantis The Palm, with the support of the Dubai Department of Economy and Tourism (DET), this year’s awards honoured 550 chefs from 61 countries, making it the largest edition to date and a testament to Dubai’s growing status as a culinary capital.

CELEBRATING THE WORLD’S BEST CHEFS
At the pinnacle of this year’s awards are three exemplary chefs, whose visionary contributions have redefined modern gastronomy:

1ST PLACE: Rasmus Munk – Alchemist, Denmark
Famed for his avant-garde approach, Munk’s work at Alchemist melds theatrical elements with culinary innovation, offering an immersive experience that has elevated him to global acclaim.

2ND PLACE: Albert Adrià – Enigma, Spain
An icon of culinary experimentation, Adrià continues to break boundaries at Enigma, where his work combines storytelling with innovative technique, solidifying his influence in the industry.

3RD PLACE: Eric Vildgaard – Jordnær, Denmark
Renowned for his commitment to sustainability and purity, Vildgaard’s creations at Jordnær are a testament to the artistry of local Nordic ingredients, making his work resonant on a global scale.

SPECIAL AWARD WINNERS

As part of The Best Chef’s (r)evolutionary new ranking system, the awards also celebrated chefs who made extraordinary contributions in specific areas:

• The Best (R) Evolution: Albert Adrià, Enigma (Spain)

• The Best Chef Pastry Award: René Frank, Coda (Germany)

• The Best New Entry Award: Mei Kogo, Sushi-Meino (Japan)

• The Best Terroir Award: Jaime Rodríguez, Celele (Colombia)

• The Best Science Award: Ángel León, Aponiente (Spain)

• The Best Food Art Award: Julien Royer, Odette (Singapore)

• The Best NextGen Award: Michele Lazzarini, Contrada Bricconi, (Italy)

• The Best Dining Experience Award: Vaughan Mabee, Amisfiled (New Zealand)

• The Best Creativity Award: Paco Méndez, Come Restaurant (Spain)

• The Best Dubai Award: Himanshu Saini, Trèsind (UAE)

• The Best Voted by Professionals Award: Ana Roš, Hiša Franko (Slovenia)

• The Best Origins & Future Award: (1) Eva, Lilian, Emilie Rihani, Three by Eva (UAE) (2) Mohamad, Wassim, Omar Orfali, Orfali Bros (UAE)

KNIFE RECOGNITION

In a landmark shift, The Best Chef Awards debuted its tiered Knife recognition system, designed to offer a more comprehensive, inclusive view of culinary excellence. Abandoning traditional rankings, this system honours chefs based on impact and skill across three categories, recognising a total of 550 culinary professionals across 6 continents:

• Three Knives (The Best): Celebrating the highest tier of culinary mastery, awarded to 97 chefs who achieved 80% or more of the maximum points.

• Two Knives (World-Class): Acknowledging 177 chefs who reached 40% or more, representing world-class expertise.

• One Knife (Excellent): Recognising 276 chefs who attained 20% or more, underscoring their notable contributions to the field.

Chef Himanshu Saini received Three Knives at the Best Chef Awards 2024. In addition to obtaining the Three Knives distinction, Chef Himanshu was also recognized as the Best Chef for Dubai, in a separate, individual award. Known for his exceptional presentation skills, Chef Himanshu has captivated diners with dishes combining technique, passion, and a deep connection to Indian gastronomy. Trèsind Studio, located in Dubai, UAE, has quickly risen to prominence, becoming a destination for food lovers from around the globe.

For the complete list of The Best Chef Awards 2024 winners and honourees, please visit thebestchefawards.com

A SHOWCASE OF CULINARY EXCELLENCE IN DUBAI

The awards ceremony concluded three days of exhilarating events, including thought-provoking panel discussions, the Food Meets Science conference, and exclusive culinary experiences. Drawing over 3,000 attendees, the 2024 edition created a vibrant platform for chefs, industry leaders, and culinary enthusiasts from around the globe to connect, collaborate, and inspire.

Dubai’s dynamic culinary scene shone brightly at The Best Chef Awards 2024, with a notable number of Dubai-based chefs recognised across the Knife tiers. This acknowledgment reflects the city's growing influence on the global gastronomic stage:

• Three Knives: Grégoire Berger (Ossiano) and Himanshu Saini (Trèsind Studio)

• Two Knives: Mohamad Orfali (Orfali Bros) and Daniel Birk (Row on 45)

• One Knife: Rahul Rana (Avatara), Solemann Haddad (Moonrise), and Tom Allen (Dinner by Heston)

Ahmed Al Khaja, CEO of Dubai Festivals and Retail Establishment (DFRE), part of Dubai Department of Economy and Tourism (DET), said: “Dubai’s successful hosting of The Best Chef Awards 2024 has underlined its status as a global gastronomy capital, with the city providing a platform not only to celebrate global culinary talent, but also to bring the industry together to share knowledge and explore innovation. We congratulate all the chefs from around the world recognised in this year’s edition of the awards, and are proud to see Dubai-based culinary talent among them, as they continue to contribute to our goal to become the best city to visit, live and work in.

Cristian Gadau, Co-founder of The Best Chef, said, “Bringing The Best Chef Awards to Dubai for the first time has been a landmark moment for us, and we couldn't have asked for a more remarkable city to host this celebration. Dubai’s ambition, spirit, and dedication to excellence perfectly mirrored the calibre of talent we witnessed at this year’s awards. My deepest congratulations to every chef honoured—your work is a beacon of inspiration to the culinary world. To see so many gifted individuals from across the globe, gathered to share their passion and innovation, is a reminder of what makes this industry so exceptional.”

Joanna Slusarczyk, Co-founder of The Best Chef, added, “This year, we were privileged to acknowledge an extraordinary 550 chefs—each one an embodiment of skill, vision, and dedication. The new Knife recognition system has allowed us to highlight chefs at all stages of their journey, giving due respect to their craft and contributions. Witnessing this level of talent, from renowned masters to emerging stars, all here in Dubai, has been profoundly moving. We are honoured to be a part of this journey and look forward to seeing these chefs continue to shape the future of global gastronomy.”

The success of The Best Chef Awards in Dubai reinforces the city’s position as a premier culinary destination, showcasing its commitment to supporting international talent and innovation. With the conclusion of this landmark edition, Dubai’s reputation as a global food hub has been elevated, leaving an indelible mark on the international culinary stage.

ShriGo Hotels & Resorts Founder Nandlal Agarwal honored with Young Hotelier of the Year Award at 52nd FHRAI Convention

Goa, India – October 2024 – ShriGo Hotels & Resorts is thrilled to announce that its founder, Nandlal Agarwal, has been awarded the Young Hotelier of the Year at the 52nd Federation of Hotel and Restaurant Associations of India (FHRAI) Convention, held at the prestigious Taj Cidade de Goa. This annual convention, a landmark event in the Indian hospitality industry, celebrates outstanding contributions and achievements that are shaping the future of hospitality in India.

 Nandlal Agarwal shared, “It is an immense honor to receive the Young Hotelier of the Year award at such a prestigious forum. At ShriGo, our mission is to redefine hospitality by putting our guests’ needs first. This award is a testament to the hard work and dedication of the entire ShriGo team. Together, we aim to continue elevating the standards of the Indian hospitality industry.”

Founded in 2020, ShriGo Hotels & Resorts has rapidly expanded under Agarwal’s leadership, with over 20 + properties nationwide, each committed to providing comfortable and quality accommodations. His innovative, guest-centered approach has not only propelled the brand’s success but also established new benchmarks in the hospitality space, focusing on accessible luxury and meaningful travel experiences.

 The convention at Taj Cidade de Goa was an inspiring platform for networking, discussions, and insights into the future of hospitality, with a shared commitment to innovation, sustainability, and excellence. The event witnessed leaders and professionals from across the nation, recognizing visionaries who have redefined industry standards. Agarwal’s recognition as Young Hotelier of the Year underscores his dedication and relentless pursuit of excellence, leading ShriGo Hotels to become a respected name in the sector.

CMO Asia Honors Soumitra Kundu as Pune's Best General Manager, Hospitality

Pune : CMO Asia has recognized Soumitra Kundu, Deputy General Manager at The Orchid Hotel, Pune, with the prestigious title of Pune’s Best General Managers, Hospitality. With an illustrious career spanning over 20 years in the hospitality sector, Soumitra Kundu has established himself as a leading force in driving operational excellence and elevating service standards.

Under his forward-thinking leadership, The Orchid Hotel, Pune has undergone significant transformation, particularly in its Food & Beverage (F&B) operations, where eco-friendly innovations and advanced technologies have been seamlessly integrated. His comprehensive approach to staff training programs has further enhanced guest satisfaction, aligning with the hotel’s commitment to sustainability and service excellence.

Soumitra Kundu’s expertise extends across hotel budgeting, forecasting, and staff performance development, ensuring that The Orchid Hotel, Pune continues to strengthen its position as a premier hospitality destination. His deep understanding of industry regulations and unwavering integrity has played a pivotal role in maintaining impeccable safety measures for both guests and staff, creating a secure and comfortable environment.

As he accepts this acknowledgement , Soumitra remains dedicated to The Orchid Hotel’s mission of delivering outstanding guest experiences, fostering operational efficiency, and championing sustainable practices. His leadership continues to inspire innovation and growth, ensuring the hotel's legacy as a leader in Pune’s hospitality landscape.

Clarks Exotica Convention Resort & Spa Honoured with Agoda 2024 Customer Review Award

Bangalore, October 2024 – Clarks Exotica Convention Resort & Spa is proud to announce that it has been awarded the prestigious Agoda 2024 Customer Review Award, a testament to the exceptional experiences it provides to guests from around the world. This recognition, based on consistently high ratings and positive feedback from travellers, reflects the resort’s commitment to delivering unparalleled hospitality and service excellence.

Nestled amidst lush greenery and offering world-class amenities, Clarks Exotica has long been a preferred destination for leisure, business, and events. The resort’s dedication to ensuring the utmost comfort and satisfaction of its guests has earned it a reputation as one of the leading luxury properties in India. The Agoda 2024 Customer Review Award highlights the resort’s continuous efforts to enhance guest experiences through personalized services and a serene environment.

Speaking on the achievement, Mr. Balaji M, CEO of Clarks Exotica Convention Resort & Spa, said, “We are honoured to receive the Agoda 2024 Customer Review Award. This recognition reaffirms our commitment to creating memorable and delightful stays for our guests. It is a testament to the hard work and passion of our entire team, who go above and beyond to ensure that every visitor feels at home. We will continue to elevate our services to meet and exceed guest expectations in the years to come.”

Clarks Exotica Convention Resort & Spa continues to be a leader in the hospitality industry, consistently raising the bar with its state-of-the-art facilities, including the award-winning Ocean Convention Centre, premium dining options, and a holistic wellness spa. The resort’s latest accolade from Agoda further cements its place as a top destination for travellers seeking luxury, comfort, and unforgettable experiences.

Wagh Bakri Tea wins the Tea Café of the Year award Posted inF&B

The award was presented during a grand ceremony in New Delhi, recognising its excellence in providing unique tea experiences

Wagh Bakri Tea Lounge, a part of the Wagh Bakri Tea Group, has been honoured with the prestigious Tea Café of the Year award at the 13th Annual Indian Restaurant Awards 2024, organised by Restaurant India and Franchise India.

The award was presented during a grand ceremony in New Delhi, recognising Wagh Bakri Tea Lounge’s remarkable contribution to the restaurant industry and its excellence in offering unique tea experiences. The event served as a platform for key players to connect and celebrate the best of the food and beverage world.

The Indian Restaurant Awards, regarded as the top honour in the food and beverage sector, celebrate innovation, quality, and dedication. Wagh Bakri Tea Lounge’s selection for this award underscores its position as a leader in the café and tea lounge segment.

Sukalyan Roy, CEO of Wagh Bakri Tea Lounge, said, “It is an honour to receive the Tea Café of the Year award, which recognises our dedication to delivering not just great tea but a memorable and authentic experience for our customers. This recognition inspires us to continue innovating and setting new benchmarks in the industry.”

Sachin Marya, Director of Franchise India and Organiser of the 13th National Editon of Indian Restaurant Awards 2024, added, “The Indian Restaurant Awards has been recognising brands and leaders who have dedicated themselves to raising the bar of excellence in the food and beverage sector.”

Banyan Tree Samui Scoops 3 Major Awards in 1 Week

There was a celebratory mood recently at Banyan Tree Samui, a luxury beachfront resort in southern Thailand, after the hotel was recognised with three independent international awards in the space of one week.

The French-based MiICHELIN Guide, famed for its accreditation of “stars” to the most exquisite restaurants, has for the first time introduced a ranking system of “keys” to acclaim the most outstanding hotels in the world. The 2024 MICHELIN Guide hotel selection in Thailand included a total of eight Three-Key hotels (its highest decoration), 19 Two-Key hotels, and 31 One Key hotels. Each hotel had been anonymously visited and assessed by MICHELIN inspectors.

Banyan Tree Samui, and its sister resort Banyan Tree Krabi on Thailand’s western Andaman Sea coast, were both recognised by the new MICHELIN Guide with two “keys”.

“These [all MICHELIN’s recommended hotels and resorts] are places that significantly add to your experience as a traveller” read the MICHELIN Guide announcement on September 24, “each vetted and judged excellent in five categories: architecture and interior design; quality and consistency of service; overall personality and character; value for the price; and a significant contribution to the guest experience in a particular setting.”

No sooner had the champagne settled when, on October 1, the Condé Nast Traveler Readers’ Choice Awards 2024 were announced. New York-based Condé Nast Traveler is arguably the leading luxury travel magazine in the world and the announcement of its annual Readers’ Choice Awards is an eagerly anticipated event in the calendar of the global hospitality community.

Online voting for the world’s favourite hotels, resorts and spas ran from April through June this year, with more than 575,000 votes cast.

In the category of Top Resorts in Thailand, Banyan Tree Samui polled third with a 95.16 score.

The placement marked a jump up the rankings for Banyan Tree Samui, which finished 5th in 2023, while Banyan Tree Krabi had come in 4th in the Top Resorts in Thailand awards.

In between those announcements, Area General Area General Manager Remko Kroesen was on hand in Bangkok to receive an accolade on 26 September 2024 when he was presented with the “Best Luxury Hotel - Koh Samui” prize at the 33rd Annual TTG Travel Awards 2024 Ceremony & Gala Dinner

The prestigious TTG Travel Awards honours the best in the Southeast Asian hospitality industry, with readers’ votes including many of the region’s travel agents and tour operators.

Opened in 2010, the 88-key Banyan Tree Samui is a luxury all-pool villa resort. The 38-acre property is rich in flora and plant life, and its private beach is flanked by coral reefs. The resort hosts three restaurants, a spa with Banyan Tree’s signature Rainforest hydrotherapy facility, a fitness centre, a kids’ club, a meetings and events centre, and a library.

Last year, Banyan Tree Samui was awarded the highest level of certification by EarthCheck, the world’s leading scientific benchmarking organisation for sustainable tourism, making it the first hotel in Thailand to achieve this status.

BeeYoung, India's Most Awarded Craft Beer, Wins Gold at the Asia Beer Challenge and Double Silver at the World Beer Awards 2024

BeeYoung, India's first crafted strong beer, has made history by winning two Silver awards at the World Beer Awards 2024, a testament to its exceptional quality and craftsmanship, alongside the prestigious Gold medal at the Asia Beer Challenge, the largest beer competition in Asia. The brand secured Silver in the Tasting (Strong Lager) category at the World Beer Awards, showcasing its superior craft in the strong beer segment, and another Silver in the Bottle Design category, reflecting its excellence in design innovation. 

Winning the Gold at the Asia Beer Challenge is particularly significant, as the judges are highly specialized and experienced in understanding the preferences of Asian consumers. Their insights and evaluations serve as benchmarks for the beer industry, indicating what resonates with the market. This recognition not only reinforces BeeYoung's commitment to quality and innovation but also positions the brand favorably for the year ahead. 

Notably, BeeYoung is the only Indian beer brand to win awards in both taste and design categories at the World Beer Awards, solidifying its distinction in packaging aesthetics and placing it among the world’s finest beers. The award-winning bottle design sets new standards in craft beer packaging, showcasing the brand’s ability to balance form and function, making it a standout on the shelves. 

"We are thrilled and honored to have received these awards at the Asia Beer Challenge and the  World Beer Awards 2024," said Mr. Abhinav Jindal, Founder and CEO of Kimaya Himalayan Beverages, the parent company of BeeYoung Beer. "This recognition highlights our unwavering commitment to quality and innovation in crafting exceptional beers." 

Since its inception on August 31, 2019, BeeYoung has established itself as India's most awarded craft beer brand, with accolades including a Gold medal at the European Beer Challenge 2023 and multiple recognitions across prestigious national competitions such as the Spiritz Awards, Brewers World, and Ambrosia Awards. 

With the launch of BeeYoung’s microbrewery - BeeYoung Brewgarden, in South Delhi, and its rapid expansion across five northern states of India, the brand is leading the way for Indian craft beer on the international stage. The double Silver win at the World Beer Awards 2024 and the Gold at the Asia Beer Challenge further cemented Beeyoung’s position as a leader in the craft beer movement and a proud ambassador for Indian brewing excellence. 

About BeeYoung: 

BeeYoung is a premium craft beer brand produced by Kimaya Himalayan Beverages LLP, founded by Abhinav Jindal in 2018. It is India's first crafted strong beer, known for its smooth, citrusy flavors and silk-like texture. BeeYoung uses the cleanest ingredients and a carefully crafted brewing process to deliver an unmissable beer experience. Currently available in five markets in North India, including Delhi, Uttarakhand, Uttar Pradesh, Punjab, and Chandigarh. With a focus on off-premise retail sales, the brand aims to cater to diverse consumer preferences across age, gender, and location. 

Award Highlights:  

• Gold medal at the Asia Beer Challenge 2024  

• Silver in Tasting (Strong Lager) and Silver in Bottle Design at World Beer Awards 2024 

• Ambrosia Award 2024: BeeYoung won the Ambrosia Award for Best Strong Beer in 2024.  

• “Product Debut of the Year” – Spiritz Awards 2019 

• Gold in the liquid tasting category at the Spiritz Magazine Conclave and Achievers' Awards in 2023.  

• Gold medal at the European Beer Challenge in 2023 for its first crafted strong beer 

• Bronze award for Strong Lager (Packaged) at the Beer of India Awards in 2022.  

• GOLD – Packaging, GOLD – Liquid Tasting - Spiritz Selection Award 2022 

• GOLD – Packaging, GOLD – Liquid Tasting - Spiritz Selection Award 2021 

• Silver – Liquid Tasting - Spiritz Selection Award 2020 

• Fastest Growing Brand” – Beer GOLD Spiritz Achievers Award 2020 

• Various accolades over the years in Brewers World Awards