Clarks Exotica Convention Resort & Spa Appoints Reema Roselin Daniel as Associate Director of Sales

Bengaluru, December 2024: Clarks Exotica Convention Resort & Spa is delighted to announce the appointment of Reema Roselin Daniel as the Associate Director of Sales. With over 15 years of experience in the hospitality industry, Reema has consistently demonstrated expertise in driving revenue, building client relationships, and overseeing successful sales strategies.

Reema has previously held senior sales roles at prestigious properties such as The Lalit Ashok Bengaluru, Howard Johnson Bengaluru Hebbal, Ramada Bengaluru Yelahanka, and MSR Hotel & Spa (Mövenpick) Bangalore. Her impressive portfolio includes managing high-profile events, developing strategic sales plans, and leading successful teams. She has a proven track record of increasing revenue through innovative sales techniques and exceptional client management.

During her career, Reema has organized and managed several prestigious events, including conferences, exhibitions, and automobile launches, earning accolades from notable clients such as IBM, Microsoft, and Tata Motors. Her ability to forge lasting relationships with clients and her keen understanding of market trends have established her as a trusted name in the industry.

Sharing her excitement about the new role, Reema said, “I am thrilled to join Clarks Exotica, a brand that stands out for its exceptional hospitality and world-class offerings. I look forward to leveraging my experience to drive impactful sales strategies, build lasting client partnerships, and contribute to the resort’s continued success in delivering unparalleled guest experiences.”

Clarks Exotica Convention Resort & Spa extends a warm welcome to Reema and eagerly anticipates her valuable contributions toward enhancing the resort’s market presence and driving it to new heights of success.

Courtyard by Marriott Shillong Announces New Appointments in Key Leadership Roles

L to R (As in the Picture)

1.       Executive Chef: Kalpesh Kasture

2.       Assistant Manager Spa & Recreation: Lalmuankimi Khawlhring

3.       Chief Engineer: Shiva Kumar Kaave

4.       Assistant Manager IT: Abhishek Pachaury

5.       Assistant Director of Finance: Deepak Kumar

Courtyard by Marriott Shillong is delighted to announce the addition of five exceptional professionals to its leadership team. These individuals bring a wealth of expertise and industry experience to further strengthen the hotel’s commitment to delivering world-class hospitality.

1. Kalpesh Kature – Executive Chef
   With over 15 years of experience, Kalpesh Kature has mastered the art of culinary excellence. He has a distinguished track record of leading dynamic kitchen teams and creating innovative menus. Having worked with prominent hospitality brands like Renaissance Ahmedabad, Sodexo by Google, and Fairfield by Marriott Pune Kharadi, Kalpesh's expertise spans menu planning, inventory management, and team motivation.
   
   
   

2. Lalmuankimi Khawlhring – Assistant Manager, Spa & Recreation
   Lalmuankimi brings extensive experience in spa and wellness, having worked with esteemed brands such as Le Meridien Coimbatore, The O Hotel Goa, and The Westin Pune. Her in-depth understanding of holistic wellness and luxury spa services is set to enhance the recreational offerings at Courtyard by Marriott Shillong.
   
   
   

3. Shiva Kumar Kaave – Chief Engineer
   Shivakumar has an impressive 20-year career in engineering with international hotel chains, including Marriott, Accor, and Taj. His tenure at Four Points by Sheraton Pune and Vivanta by Taj Panaji Goa highlights his technical acumen and commitment to operational excellence.
   
   
   

4. Abhishek Pachaury – Assistant Manager, IT
   Abhishek brings over 15 years of IT expertise, including a decade within the hospitality industry. Proficient in managing advanced property management software, networking systems, and server platforms, his technical skills will support the seamless IT operations at the property.
   
   
   

5. Deepak Kumar – Assistant Director of Finance
   With over 21 years of financial leadership in the hospitality industry, Deepak has held pivotal roles in Marriott, Hilton, and Le Meridien properties across India. His strategic financial management will play a critical role in driving the hotel’s fiscal growth.

These appointments reflect Courtyard by Marriott Shillong's dedication to bringing together a diverse and experienced leadership team to provide exceptional service and memorable guest experiences.

JW MARRIOTT MUMBAI JUHU WELCOMES CHEF YASHRAJ RANADE AS THE NEW CHEF DE CUISINE AT DASHANZI

Mumbai, December 2024: JW Marriott Mumbai Juhu is delighted to announce the appointment of Chef Yashraj Ranade as the new Chef de Cuisine at Dashanzi, the progressive modern Asian restaurant at JW Marriott Mumbai Juhu. 

Bringing with him a wealth of experience from leading luxury hotels across India, Chef Yashraj’s career began with a deep rooted passion in Asian cuisine, which he recognized during his tenure at Ibis Mumbai. His journey progressed with extensive training at the Oberoi Centre of Learning and Development (OCLD), where he excelled at skills across different culinary stages, earning him a coveted gold medal for his excellence in kitchen management. Chef Yashraj’s impressive portfolio comprises of roles at premier properties, like The Oberoi Amarvilas, The Oberoi Mumbai, Trident BKC, and Taj Lands End, where he showcased his versatility and flair in high-end kitchens, particularly at acclaimed restaurants like the Masala Bay and Ming Yang.

In his new role at Dashanzi, Chef Yashraj’s passion and expertise will not only enhance the restaurant’s sophisticated culinary experiences, but will also complement it with his own innovative flair. Chef Yashraj aims to delight guests with a redefined dining experience, offering an artfully curated menu that combines the rich, authentic flavors of Asia with his personal culinary touch. Known for serving dishes that are as visually appealing as they are flavorful, diners can anticipate Chef Yashraj’s signature dishes like the Triangular Dimsum, Scallop Siu Mai, Sichuan Lobster, and Crispy Fried Pomfret amongst others. 

Chef Yashraj’s extensive background in classical Asian techniques as well as innovative presentation is a perfect addition to the Dashanzi kitchen. Come indulge in his signature fare alongside some Dashanzi classics at the liveliest Asian restaurant in town.

JW Marriott Hotel Bengaluru Appoints Srikant Kodali as Director of Sales & Marketing

Bangalore, December 2024: JW Marriott Hotel Bengaluru is pleased to announce the appointment of Srikant Kodali as the new Director of Sales & Marketing. With over 13 years of diverse experience in the hospitality industry, Srikant brings extensive expertise across sales, marketing, and event operations. In this role, he will be responsible for leading the sales and marketing team to achieve the hotel's revenue goals, while further enhancing the brand's presence and reputation.

Before joining JW Marriott Hotel Bengaluru, Srikant held key leadership roles at various renowned properties within Marriott International. In his most recent role as Director of Sales & Marketing, he successfully implemented strategies that maximized hotel revenues and enhanced market positioning. 

His exceptional leadership and performance have earned him numerous prestigious awards, including multiple Presidents Circle Awards and Pinnacle Award Achiever recognitions. These accolades underscore his ability to drive exceptional results and his commitment to excellence in sales and marketing.

Expressing his excitement about his new role, Srikant Kodali stated, “I am truly excited to join JW Marriott Hotel Bengaluru as the Director of Sales & Marketing. The opportunity to collaborate with such a talented team is both inspiring and motivating. I am eager to contribute to the hotel's continued success by implementing innovative strategies that will elevate the guest experience and position the property for even greater achievements.”

Welcoming Srikant Kodali, Mr. Gaurav Sinha, Hotel Manager at JW Marriott Hotel Bengaluru, added, "We are thrilled to have Srikant on board. His proven expertise, innovative mindset, and passion for excellence align perfectly with our vision to deliver exceptional guest experiences. I am confident that under his leadership, our sales and marketing initiatives will reach new heights."

We look forward to Srikant’s contributions and are excited about the success his leadership will bring to JW Marriott Hotel Bengaluru.

Radisson Hotel Group has announced the appointment of Stuart Birkwood as the cluster GM

Radisson Hotel Group has announced the appointment of Stuart Birkwood as the cluster GM for Radisson Blu Hotel Dubai Media City and Park Inn by Radisson, Dubai Motor City.

In his new role, Birkwood will spearhead the strategic operations of the hotels, which boast a combined total of 400 rooms, diverse award-winning dining venues, state-of-the-art meeting and event facilities, and a stellar reputation for hosting large-scale catering events.

Birkwood’s career spans over 30 years in the global hospitality sector, including opening and managing flagship properties, notably introducing the Radisson RED brand to the Middle East in 2019 as GM. His tenure at Radisson RED Dubai Silicon Oasis in Digital Park earned accolades for ground-breaking initiatives, such as establishing the first standalone podcast studio and achieving the Great Place to Work certification for the hotel. 

Previously, Birkwood also held leadership roles with other international hotel brands, including Aloft, Sheraton, and Le Meridien, delivering transformative results in guest experiences and revenue growth. His hands-on approach and visionary mindset have consistently positioned him as a leader in the industry.

Birkwood shared his enthusiasm: “I am honoured to join the Radisson Blu Hotel Dubai Media City and Park Inn by Radisson, Dubai Motor City. These iconic properties represent the epitome of Dubai’s vibrant hospitality sector. I look forward to working alongside the dedicated teams to further elevate the guest experience and drive continued success.”

Rajani Nair Deb appointed as the General Manager of DoubleTree by Hilton Agra

Rajani Nair Deb has been appointed as the General manager of DoubleTree by Hilton Agra. With over 22 years of hospitality experience, Rajani most recently served as Commercial Director at Hilton and Hilton Garden Inn Bengaluru Embassy Manyata Business Park, where she played a pivotal role in driving exceptional growth in hotel performance metrics. 

Prior to joining Hilton, Rajani served as Pre-Opening Director of Sales & Marketing at The Leela Gandhinagar and The Mahatma Mandir Convention and Exhibition Centre, where she made significant contributions to business growth.

Rajani's career is a testament to her expertise in business development, revenue management, and pre-opening planning. She has been a part of pre-opening landmark hotels like the Leela Palace Bengaluru, The ITC Sonar Bangla, HICC & Novotel Hyderabad – in various capacities in Food & Beverage Operations and Business Development.

She is a passionate advocate for gender equity and inclusiveness. She has led key initiatives like “Conversations that care ” and “Shakti at Hilton” which delve into sensitive gender inclusive issues and has been a member  in Hilton’s Women Team Member Resource Group (WTMRG). 

Her journey to becoming a General Manager has been shaped by continuous learning, having undertaken several leadership training programs like Shine 2 and Lead 3.1 to master aspects of hotel operations. She was also a part of the Woman in Leadership programme in 2023 (the 1st cohort of Hilton India).

Beyond her professional achievements, Rajani is an avid traveller who enjoys discovering new cuisines and cultures, and she loves to work with feline rescue initiatives, which adds a touch of warmth to her dynamic and driven personality

Her family consists of her husband Rudrojit and their cats – Felix and Fuzz Aldrin who joins her in Agra.

Crowne Plaza New Delhi Okhla Welcomes Ritesh Sharma as New General Manager

New Delhi, 2024 – Crowne Plaza New Delhi Okhla is delighted to announce

the appointment of Mr. Ritesh Sharma as its new General Manager. With over 23 years in

hospitality management, Mr. Sharma is known for his strategic leadership and expertise in

enhancing guest experiences, operational efficiency, and team engagement. His recent

achievements include successfully leading the pre-opening of Holiday Inn Katra Vaishno

Devi, where he rapidly positioned the property as a top-ranking hotel on TripAdvisor.

Previously, Mr. Sharma served as General Manager at Holiday Inn Express New Delhi

International Airport T3, where he excelled in operational excellence and guest satisfaction,

achieving multiple awards for the property. His association with Crowne Plaza began during

his tenure as Director of Rooms at Crowne Plaza New Delhi Okhla, where he was

instrumental in achieving top employee engagement scores and operational successes.

“I am thrilled to be back at Crowne Plaza New Delhi Okhla,” said Mr. Sharma. “I look

forward to working with the talented team to deliver memorable guest experiences and to

drive growth and innovation. Together, we’ll continue building on the exceptional service

and brand excellence that Crowne Plaza is known for.”

About Crowne Plaza Today New Delhi Okhla

Crowne Plaza Today New Delhi Okhla, a premium IHG branded Hotel located in the heart of

South Delhi offering integrated hospitality for business and leisure travellers. Located in the

heart of South Delhi, Crowne Plaza today New Delhi Okhla is approximately 21 kms away from

Indira Gandhi International Airport and city's domestic airport. The hotel is easily accessible to

local business complexes and multinational companies of Okhla Phase I, II, III, Mohan

Corporative Industrial State, Nehru Place, Jasola, Noida, Film City, Noida Expressway, DND

Flyway, Pragati Maidan, and India Expo Centre. Guests at Crowne Plaza Today New Delhi Okhla

can easily reach Delhi's major tourist attractions such as Lotus Temple, Red Fort, Qutab Minar,

Tughlakabad Fort, Humanyun Tomb, India Gate and Okhla Bird Sanctuary within 30 minutes from

the hotel.

The Fern Hotels & Resorts Announces General Manager Appointments Across Properties

Pradeep Jodha – General Manager, SKK The Fern-An Ecotel, Jaisalmer With over 15 years of experience in the hospitality industry, Pradeep Jodha has been appointed as the General Manager of SKK The Fern-An Ecotel, Jaisalmer. Pradeep has a strong background in hotel operations and has worked with brands such as Suján, Carlson Rezidor Hotel Group, Keys Hotels, Royal Orchid & Regenta Hotels.

Pradeep has successfully led the pre-opening phases of hotel launches in Somnath, Ladakh, Rishikesh, and Manali, showcasing his expertise in project management and revenue optimization. With a strategic focus on profitability and guest satisfaction, Pradeep is committed to ensuring seamless operations and elevating the guest experience.

Hariom Tyagi – General Manager, Blue Ocean The Fern Resort & Spa, Ganpatipule

Assuming the role of General Manager at Blue Ocean The Fern Resort & Spa, Ganpatipule, Hariom Tyagi brings 19 years of experience in the hospitality industry. He will be responsible for overseeing hotel operations, managing budgets, and driving profitability at the property. Previously, Hariom held leadership positions at Suba Hotels in Ahmedabad and Spree Hospitality in Manali, where he gained expertise in operations and guest services. Known for his hands-on approach, Hariom is dedicated to delivering exceptional guest experiences and driving operational excellence.

Pawan Kumar – Operations Manager, The Fern Residency, Haridwar

 With over 22 years of experience in hotel operations and sales, Pawan Kumar has been appointed as the new Operations Manager at The Fern Residency, Haridwar. In this role, he will oversee the daily operations of the hotel, manage budgets, and focus on driving profitability. Prior to this, he was heading operations at The Fern Residency, Noida.

Pawan’s extensive experience includes roles at Fortune Group, where he gained significant expertise in both operations and sales. He has a strong background in Food & Beverage services and has successfully led teams to streamline operations and enhance service standards. Pawan is committed to optimizing resources and ensuring seamless guest experiences while maintaining high operational standards. His leadership skills and deep understanding of hotel operations will be invaluable in achieving the financial targets and operational goals at The Fern Residency, Haridwar.

Sheraton Grand Bengaluru Whitefield Hotel & Convention Center Appoints Richard Charlie as Chef de Cuisine

Bengaluru, November 2024: Sheraton Grand Bengaluru Whitefield Hotel & Convention Center is delighted to announce the appointment of Richard Charlie as Chef de Cuisine. With over 15 years of culinary expertise across some of the world’s most renowned hospitality brands, Richard brings a wealth of knowledge, creativity, and a deep passion for crafting unforgettable dining experiences.

Richard’s illustrious career has seen him excel in various leadership roles, including his recent position as Complex Head Chef at Le Meridien Hotel and Conference Centre, Dubai. There, he was instrumental in designing new, innovative menus tailored to diverse palates while consistently raising the bar on dining experiences. His experience in Dubai also includes prestigious roles at JW Marriott Hotel Dubai and Westin Mina Seyahi Beach Resort & Marina, where he served as Chef de Cuisine and Senior Sous Chef, respectively. At the Westin, Richard collaborated closely with the Executive Chef, contributing to the strategic direction of the banquet and event offerings, while simultaneously crafting inventive menus that showcased his culinary vision.

In his new role at Sheraton Grand Bengaluru Whitefield, Richard will oversee the hotel’s dynamic food and beverage outlets, ensuring a blend of culinary creativity and operational excellence. His leadership will continue to elevate the guest dining experience, emphasizing both innovation and quality across the hotel’s kitchens.

Richard Charlie’s appointment underscores Sheraton Grand Bengaluru Whitefield’s dedication to culinary distinction, offering guests unique and memorable dining experiences.

Abdeali Zoomkawala appointed as Director of Operations at The Khyber Himalayan Resort & Spa, Gulmarg

Gulmarg/New Delhi, November 2024;Abdeali Zoomkawala comes to  The Khyber, Gulmarg with more than two decades of work experience in the hospitality industry. “We are happy to welcome Abdeali on board The Khyber as he brings with him a solid and varied experience in the hospitality industry. With The Khyber completing twelve years this year, his contribution to taking it to greater heights is eagerly anticipated,” says Vinit Chhabra, General Manager, The Khyber Himalayan Resort & Spa, Gulmarg.

Abdeali honed his professional skills whilst working with renowned brands such as The Taj Mahal Palace & Tower, Mumbai, The Trident Mumbai, The Leela Palace Bangalore, The Ritz Carlton Bangalore, Trident Hyderabad, The Leela Ambience Convention Hotel Delhi, Oakwood Premier Prestige Bangalore, Bookmark, Manali (Justa Hotels & Resorts) and most recently with IF.BE Ice Factory Ballard Estate — a 140 year old ice factory that is now A place for the creative—A place for the community in the heart of Mumbai.

Abdeali has extensive experience in hotel management, pre-opening operations, and strategic leadership roles. Proven track record of achieving operational excellence, maximizing revenue and fostering guest satisfaction.

An alumnus of IIHM Aurangabad and Huddersfield University, Yorkshire, Abdeali holds a  BA in Hotel/ Motel Administration and Management. He further enhanced his skills by enrolling in various training programmes including on Positive & Effective Communication, Certificate of Recognition for Sales & Service Foundations Training, Sales Advantage Training by Dale Carnegie, "Magic of Fish" training by Interactive Skills, a course of ISABS (International Society for Applied Behavioural Sciences), Programme on Team Synergy conducted by Academy of Human Excellence and Certification in Butler Training Programme from the Ivor Spencer School of Butlers, United Kingdom.

Speaking on his appointment, Abdeali Zoomkawala, said, “I look forward to working with the talented team at The Khyber, India’s only luxury ski Resort. As a team we will strive to keep the flag flying high with world-class services, while continuously innovating to exceed the expectations of our guests. I hope to curate bespoke experiences, enhancing the property's brand identity.”

Proficient in English, Hindi, Marathi, Gujarati, Arabic (reading only) Abdeali is an avid and voracious reader and sports enthusiast.

Namaste Dwaar Resort Strengthens Leadership Team with Appointment of Jitender Jakhar

Namaste Dwaar Resort is pleased to announce the appointment of Mr. Jitender Jakhar as its new Operations Manager. With a strong background in hospitality management and a proven track record in hotel operations, Mr. Jakhar brings a wealth of experience and a dedicated approach to enhancing guest experiences at Namaste Dwaar Resort.

 Mr. Jakhar’s career in the hospitality industry spans more than a decade. Most recently, he served as Operations Manager at Hotel Mughal Suites in Ras Al Khaimah, UAE from November 2017 to May 2024. Before his role in the UAE, he served as Duty Manager at Bhanwar Singh Palace, Pushkar and Front Office at Samode Palace, where he displayed exceptional skills in guest relations and operations management. A graduate of Bikaner University, Mr. Jakhar holds an MBA degree.

Mr. Jakhar’s strengths include his dedication, responsibility and punctuality – few of his qualities that have helped him to grow in his career. His appointment comes at a time when the resort is focusing on delivering an enhanced guest experience while maintaining high standards across all departments.

In his new position, Mr. Jakhar will oversee all resort operations, ensuring seamless and efficient management of labour, productivity and quality control. Additionally, he will work towards supporting various department managers to further solidify Namaste Dwaar Resort’s positioning in the market.

Tucked away in the tranquil countryside, a mere 105 kilometres from Delhi NCR, Namaste Dwaar is strategically located on the Delhi-Haridwar-Dehradun highway. This serene retreat offers a seamless escape from the bustling city life while remaining easily accessible, making it the perfect getaway for those seeking rejuvenation and relaxation.

Clarks Exotica Convention Resort & Spa Appoints Munmun Bhattacharya as Associate Director of Human Resources

Bangalore, November, 2024: Clarks Exotica Convention Resort & Spa is delighted to announce the appointment of Munmun Bhattacharya as the Associate Director of Human Resources. With over 13 years of extensive experience in HR management, Munmun is set to play a pivotal role in strengthening the resort’s talent development initiatives, employee engagement programs, and organizational policies.

Munmun has had an illustrious career in human resources, holding senior positions at leading hospitality brands such as The Lalit Great Eastern Kolkata, Ibis Kolkata Rajarhat, and Ibis Kochi City Centre, as well as corporate leadership roles at V&RO Hospitality and Compass Group India. Her expertise spans talent acquisition, employee engagement, HR policy development, and strategic HR interventions. In her most recent role at Compass Group India, she managed HR functions across Andhra Pradesh and Telangana, championing inclusivity and employee well-being.

A dynamic leader, Munmun has been instrumental in implementing progressive HR strategies, including talent development frameworks, rewards programs, and structured succession planning tools. Her efforts have consistently enhanced organizational culture and improved employee satisfaction.

Expressing her enthusiasm for the new role, Munmun Bhattacharya said, “Joining Clarks Exotica is an exciting milestone in my career. I look forward to creating an inspiring and inclusive work environment that empowers our employees to deliver extraordinary guest experiences. Together, we will continue to build on the resort’s legacy of excellence.”

Clarks Exotica Convention Resort & Spa is confident that Munmun’s leadership and expertise will bring fresh perspectives and innovative approaches to its HR function, fostering a culture of collaboration and growth. The team warmly welcomes her to the Clarks Exotica family and looks forward to a successful journey together.

JW Marriott Chandigarh Welcomes Ashish Ray as Director of Sales and Marketing

Chandigarh, November, 2024: JW Marriott Chandigarh is pleased to announce the appointment of Ashish Ray as the new Director of Sales and Marketing. With over 15 years of experience in the luxury hospitality industry, Ashish brings a wealth of expertise, innovative strategies, and proven leadership to his new role.

Ashish’s illustrious career includes leadership roles at globally renowned hospitality brands such as The Leela, Hyatt, Accor, and Taj. His expertise in sales strategy, market analysis, team management, and client engagement has consistently driven revenue growth and strengthened brand presence.

Commenting on his appointment, Ashish shared, “I am excited to join JW Marriott Chandigarh, a property celebrated for its iconic presence and exceptional service. I look forward to collaborating with the talented team to drive growth and deliver outstanding results.”

Vishal Singh, General Manager of JW Marriott Chandigarh, said, “We are thrilled to welcome Ashish Ray to our leadership team. His extensive experience and innovative approach make him an invaluable addition. We are confident his expertise will propel the property to new heights of success and further enhance our brand’s market leadership.”

About JW Marriott Chandigarh: JW Marriott Chandigarh is a preferred destination for both leisure and business travelers. Its central location, impeccable service, and luxurious amenities have established it as a landmark in the region.  

Marriott International, Inc. (Nasdaq: MAR) is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,900 properties across more than 30 leading brands in 141 countries and territories. Marriott operates and franchises hotels and licenses vacation ownership resorts all around the world. The company offers Marriott Bonvoy®, its highly awarded travel program.  For more information, please visit our website at www.marriott.com, and for the latest company news, visit www.marriottnewscenter.com.  In addition, connect with us on Facebook and @MarriottIntl on X and Instagram.

The Westin Goa appoints Satish Mahale as Director of Loss & Prevention

Satish is a seasoned expert in crisis management, security strategy, and emergency response

Satish Mahale is the new Director of Loss & Prevention at The Westin Goa. With over 18 years of experience in safety and security, Satish is a seasoned expert in crisis management, security strategy, and emergency response. He most recently served as Director of Security at Accor’s Novotel Goa Candolim and Novotel Goa Resort & Spa.

Satish has a proven track record in risk management, surveillance systems, fire safety, and law enforcement coordination. His extensive training includes certifications in active shooter response, fire safety, OSHA safety standards, and security access control, all contributing to his ability to lead in high-pressure situations while ensuring guest and staff safety.

In his new role, Satish will oversee the security operations at The Westin Goa, focusing on safeguarding property, guests, and employees while enhancing emergency response plans and risk management strategies.

Harish Gopalakrishnan, General Manager of The Westin Goa, shares, “We are thrilled to welcome Satish Mahale to our team. His wealth of experience and leadership in security will be instrumental in elevating safety standards and enhancing the guest experience at The Westin Goa.”

Zenith U joined Grand Mercure Bengaluru as the Rooms Division Manager

Throughout his tenure in the hospitality industry, Zenith has been recognized with multiple awards for his commitment to guest satisfaction and service innovation

Grand Mercure Bengaluru has appointed Zenith U as its new Rooms Division Manager. Zenith began his illustrious career spanning 10 years at Courtyard by Marriott Pune Chakan and has since held significant roles across leading hospitality brands, including Novotel Pune, Novotel & ibis Chennai OMR, and ibis Chennai City Centre. Prior to joining Grand Mercure Bangalore, he served as the Director of Guest Services at ibis Chennai City Centre, where he managed Rooms and Food & Beverage operations. His tenure also included heading operations, demonstrating his exceptional leadership capabilities.

Zenith has been recognized with accolades such as Manager of the Year 2022 and the Best Personality Award (Rooms) on International Hospitality Day 2023, underscoring his commitment to guest satisfaction and service innovation.

Zenith’s academic background includes a bachelor’s degree in maritime hospitality studies from RL Institutes, Madurai, complemented by certifications in bartending and maritime safety. His comprehensive understanding of hospitality operations, coupled with a passion for creating memorable guest journeys, align perfectly with Grand Mercure Bengaluru’s commitment to delivering unique, vibrant, and personalized experiences.

Zenith’s appointment reflects Grand Mercure Bengaluru’s commitment to strengthening its leadership team and delivering exceptional service standards in India’s competitive hospitality landscape.

Air India SATS appoints Mr. Ramanathan Rajamani as Chief Executive Officer

New Delhi, November, 2024: Air India SATS Airport Services Private Limited (AISATS), India’s leading airport services management company, today announced the appointment of Mr. Ramanathan Rajamani as its Chief Executive Officer, effective 14th November 2024. With a distinguished career spanning over two decades, Mr. Ramana brings a wealth of experience in leadership, innovation, and operational excellence to the organization. This marks Mr. Ramana’s second tenure as AISATS CEO, a position he previously held from 2018 to 2021.

A passionate leader, Mr. Ramana started his career in 2001 as an engineer with the Defence Science and Technology Agency, where he played a crucial role in ensuring the reliability of fighter jets for the Republic of Singapore Air Force (RSAF). In 2006, he transitioned to Indeco Engineers, spearheading several turnkey projects for both commercial and military ground operations.

He joined SATS Ltd. in 2011, where his proven track record of innovation and leadership earned him significant accolades. Notably, he also led a fully-owned subsidiary of SATS to win Singapore’s prestigious National Productivity Award in 2016. He has held pivotal roles within SATS, including CEO of AISATS from 2018 to 2021, CEO of SATS Security Services in Singapore, and Head of Projects & New Services Delivery across the Asia-Pacific region.

Mr. Ramana holds a Bachelor of Engineering and a Master of Science in Logistics from the National University of Singapore. He also completed an Executive MBA course from Nanyang Technological University and the International Air Transport Association (IATA).

On his new role, Mr. Ramana commented, “I am deeply honoured to return to AISATS as CEO. India holds tremendous potential in the aviation and ground/cargo handling sectors, and I look forward to leading AISATS towards delivering innovative solutions, operational excellence, and exceptional service for our customer airlines, passengers and service partners."

The Orchid Hotel Pune Promotes Dipak Singh to Assistant F&B Manager

Pune: The Orchid Hotel Pune has announced Dipak Singh's promotion to Assistant Food & Beverage Manager.

Dipak brings over eight years of hospitality experience to his new role, with a proven track record of delivering top-notch dining experiences. Since joining the hotel in 2020, he's been instrumental in making banquet experiences for their guests unforgettable.

Dipak’s career reflects a commitment to excellence. Having worked with esteemed properties like Holiday Inn, Marriott and Crowne Plaza, he has developed a deep understanding of crafting exceptional guest experiences. His expertise ranges from handling complex event setups to ensuring smooth day-to-day operations in high-pressure environments.

His attention to detail, warm hospitality, and team leadership skills as the banquet manager have earned Dipak exceptional feedback from his peers and guests alike. "I'm honored and grateful for this opportunity. I'm excited to contribute even more to our hotel's success and make our guests' come back again and again to The Orchid.

Sheraton Grand Bengaluru Whitefield Hotel appoints Ravi Rawat as the Assistant Pastry Chef

Bengaluru, November 2024: Sheraton Grand Bengaluru Whitefield Hotel and Convention Center is delighted to announce the appointment of Ravi Rawat as its new Assistant Pastry Chef. A culinary artisan with over nine years of experience, Chef Ravi is renowned for his expertise in bakery and pastry arts, blending creativity with precision to deliver exceptional gastronomic creations.

Chef Ravi’s impressive career spans some of the country’s most esteemed establishments, including Grand Hyatt Kochi, The Westin Hyderabad, and Aloft Hotel Bengaluru. At Grand Hyatt Kochi, he led bakery operations, crafting innovative recipes and mentoring a team of pastry chefs. His remarkable contributions to the culinary world have earned him accolades. Among his notable achievements is the creation of the tallest edible Christmas tree at The Westin Hyderabad, a feat that garnered widespread acclaim.

Guided by a culinary philosophy that champions the use of fresh, locally sourced ingredients, Chef Ravi curates’ desserts that cater to a diverse range of palates. His passion for innovation drives him to experiment with new techniques and flavors, ensuring every creation is a memorable indulgence.

In his new role, Chef Ravi will oversee the bakery and pastry operations at Sheraton Grand Bengaluru Whitefield Hotel and Convention Center. With his artistic vision and leadership, the hotel’s dining experience is set to reach new heights, offering guests an exquisite array of desserts that perfectly complement its world-class hospitality. In his leisure time, he enjoys food photography and experimenting with new, creative recipes.

Marriott International, Inc. (Nasdaq: MAR) is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,900 properties across more than 30 leading brands in 141 countries and territories. Marriott operates and franchises hotels and licenses vacation ownership resorts all around the world. The company offers Marriott Bonvoy®, its highly awarded travel program. For more information, please visit our website at www.marriott.com, and for the latest company news, visit www.marriottnewscenter.com. In addition, connect with us on Facebook and @MarriottIntl on X and Instagram.

Sheraton Grand Bengaluru Whitefield Hotel appoints Rajasekar as the Beverage Manager

Bangalore, November: Sheraton Grand Bengaluru Whitefield Hotel & Convention Center is delighted to announce the appointment of Rajasekar as the new Beverage Manager. With an impressive career spanning over eight years in the hospitality industry, Rajasekar brings a wealth of experience in delivering top-tier guest satisfaction and driving impactful beverage operations.

Rajasekar’s career journey has been defined by his successful roles in premier hospitality establishments, most recently at Aloft Bengaluru Outer Ring Road, where he excelled as the Beverage Manager. His contributions included spearheading innovative beverage concepts and introducing cost-effective strategies that elevated the guest experience. His background also includes significant tenures at Renaissance Bengaluru Race Course Hotel, Radisson Blu Bengaluru, and Le Meridien Bengaluru, where his leadership, attention to detail, and ability to manage large teams have consistently delivered remarkable results, enhanced guest experiences, and increased revenue.

Among his many achievements, Rajasekar has been recognized for organizing high-profile events, such as the launch of ECHO Lounge Bar at Aloft. His accolades include the "Best Guest Voice Driven Employee of the Year" by Marriott in 2023 and a National Level Best Bartender award at COMETZ in 2017, showcasing his dedication to excellence and guest-centered service.

In his new role at Sheraton Grand Bengaluru Whitefield Hotel & Convention Center, Rajasekar will oversee beverage operations and is set to bring his signature blend of innovation, expertise, and leadership to further elevate the property’s food and beverage offerings. Guests can look forward to exciting, fresh additions to the drink menu as Rajasekar introduces unique flavors and contemporary concepts

Hilton Jaipur welcomes new Chief Engineer – Naveen Shekhawat

Naveen brings extensive experience in pre-openings, large-scale renovations, regulatory compliance, and the seamless integration of advanced technologies.

Naveen Shekhawat joins Hilton Jaipur as its new Chief Engineer. Naveen’s extensive career spanning 20 years boasts a proven track record in operations, maintenance, energy conservation, project management, and fire and life safety. He has built an impressive portfolio, working with prestigious brands such as Taj Hotels, Oberoi Hotels & Resorts, Hyatt Hotels Corporation, and Shangri-La Hotels & Resorts.

As an accomplished engineering professional, Naveen is deeply committed to cultivating a secure and welcoming environment. He leverages his vast expertise and in-depth understanding of sophisticated engineering protocols to ensure the highest standards of safety and operational efficiency. His comprehensive experience spans pre-openings, large-scale renovations, regulatory compliance, and the seamless integration of cutting-edge technologies. Naveen’s unwavering dedication to preserving the hotel’s assets and elevating product quality has been instrumental in his success across the industry’s most revered brands.

Commenting on his new role, Naveen said, “This is a truly exciting opportunity, and I am eager to bring my expertise and passion to Hilton Jaipur. My primary focus will be on maintaining the highest levels of quality and comfort for our guests and team, while also prioritizing our environmental and social responsibilities.”

Rahul Bhagat, General Manager of Hilton Jaipur, expressed his enthusiasm, stating, “We are delighted to welcome Naveen to our leadership team. His extensive background in engineering, combined with his unwavering commitment to excellence and product quality, makes him the ideal leader for this role. With Naveen guiding our engineering operations, we are confident that Hilton Jaipur will continue to be a premier destination that prioritizes guest experience while upholding sustainability in all our engineering efforts.”