Black Rock Hotels & Resorts Appoints Pranav Bharadwaj as General Manager of Aamaghati Wildlife Resort Ranthambore

Black Rock Hotels & Resorts has announced the appointment of Mr. Pranav Bharadwaj as General Manager of Aamaghati Wildlife Resort Ranthambore, the luxury wildlife resort within its hospitality portfolio.

Mr. Bharadwaj brings close to three decades of experience in the hospitality sector, having worked with leading hospitality brands including IHG Hotels & Resorts, Leela Kempinski Hotels, Marriott International and Starwood Hotels & Resorts. Over the course of his career, he has held several leadership roles spanning hotel operations, commercial strategy, revenue optimization and guest experience management.

He joins Aamaghati Wildlife Resort Ranthambore from Regenta Suites Gurugram, where he led business transformation initiatives focused on strengthening market positioning, enhancing operational efficiencies and improving overall business performance. He is known for his ability to build strong teams while driving sustainable growth across hospitality operations.

At Aamaghati Wildlife Resort Ranthambore, Mr. Bharadwaj will oversee the overall functioning of the resort, with a focus on elevating guest experiences, strengthening operational performance and further enhancing the property's positioning within the luxury wildlife hospitality segment.

Commenting on the appointment, Mr. Anshul Bhargava, Founder, Black Rock Hotels & Resorts, said, "Pranav's appointment comes at an important stage in our growth journey. His extensive industry experience, operational understanding and leadership approach align well with our vision of building distinctive hospitality experiences across our portfolio. We are confident that his expertise will further strengthen Aamghati Ranthambore's positioning and contribute meaningfully to our long term growth plans."

Speaking on his appointment, Mr. Pranav Bharadwaj said, "I am delighted to join Aamaghati Wildlife Resort Ranthambore and look forward to working closely with the team to further enhance guest experiences and strengthen the resort's position as a preferred destination for travellers seeking immersive wildlife and leisure experiences."

Sumit Kumar appointed as National Sales Director - East at Espire Hospitality Limited for ZANA Boutique Luxury and Country Inn Hotels & Resorts

Espire Hospitality Limited, one of India’s fastest-growing hospitality companies, has announced the appointment of Sumit Kumar as National Sales Director – East, further strengthening the company’s commercial leadership as it continues to expand the presence of its brands, ZANA Boutique Luxury and Country Inn Hotels & Resorts, across India.

With close to two decades of experience across hotel operations and sales, Sumit brings a well-rounded understanding of both guest-centric approach and revenue-led commercial strategy. Known for his hands-on leadership style and strong market understanding, Sumit has led regional and PAN India sales initiatives across corporate, MICE, and travel trade segments, consistently driving business growth across markets.

Prior to joining Espire Hospitality Limited, Sumit was associated with Royal Orchid Group of Hotels as Associate Director of Sales, where he handled sales responsibilities across key markets including Patna, Bodhgaya, Varanasi, Gorakhpur, and Lucknow. During his tenure, he played an important role in driving PAN India sales performance and expanding MICE business opportunities.

Over the course of his career, he has worked with leading hospitality brands including Royal Orchid Group of Hotels, Lemon Tree Premier, Clarks Inn, Radisson Hotel Group, The Lalit, The Grand New Delhi, and Lemon Tree Hotels.

In his new role at Espire Hospitality Limited, Sumit will focus on strengthening the company’s presence across East India markets, driving regional sales growth, and expanding corporate and MICE business opportunities. He will also work towards enhancing market outreach and aligning commercial strategies with the company’s broader growth vision.

Commenting on the appointment, Akhil Arora, CEO & MD, Espire Hospitality Limited, said, “Sumit brings with him a strong mix of operational understanding and sales expertise, which gives him a very practical approach to hospitality business. His understanding of the East India market and experience across diverse hotel functions will add great value to our commercial team as we continue to strengthen our country-wide presence and drive growth across our brands.”

Sayaji Hotel, Pune Appoints Harish Kumar as Front Office Manager

Pune: With over 14 years of experience in hospitality operations, guest relations, and front office management, Harish Kumar has been appointed as the Front Office Manager at Sayaji Hotel Wakad, Pune. Harish joins the team with a strong commitment to delivering exceptional guest experiences and operational excellence.

An accomplished hospitality professional, Harish has built an impressive career across leading luxury and upscale hotel brands in India and the Middle East. Before joining Sayaji Pune, he was associated with Radisson Blu Towers Kaushambi Delhi NCR as Assistant Front Office Manager, where he played a pivotal role in enhancing guest satisfaction, managing room inventory strategies, driving upselling initiatives, and leading front office operations efficiently.

Over the years, Harish has held key positions with renowned hospitality brands including Taj Cidade De Goa, Radisson Blu Resort & Spa Alibaug, Wyndham Grand Regency Doha, InterContinental Doha Beach & Spa, and ITC Kakatiya. His expertise spans guest engagement, revenue optimization, team leadership, crisis management, and operational efficiency.

A Bachelor of Hotel Management graduate from Osmania University, Harish was also awarded the Second Prize for Academic Excellence during his studies. Known for his passion for hospitality and guest-centric approach, he possesses advanced knowledge of Opera PMS, OTA management, guest feedback systems, and luxury hospitality service standards.

Speaking about his new role, Harish Kumar shared,

“Pune has emerged as one of India’s most dynamic corporate and business destinations, creating immense opportunities for the hospitality sector. Sayaji Pune is perfectly positioned to cater to the evolving needs of today’s corporate travelers. I am delighted to join the team and look forward to enhancing guest experiences through warm hospitality, seamless service, and operational excellence”.

With Harish Kumar’s appointment, Sayaji Hotel Wakad, Pune, further strengthens its leadership team and reinforces its commitment to delivering seamless and personalized hospitality experiences to its guests.

The St. Regis Mumbai Appoints Abhishek Singh as Director of Rooms

Mumbai, May 2026: The St. Regis Mumbai announces the appointment of Abhishek Singh as Director of Rooms, marking a strategic addition to the hotel’s leadership team as it continues to elevate the benchmark for bespoke luxury hospitality in the city.

With a career shaped across some of the country’s most distinguished hospitality brands, including JW Marriott Mumbai Juhu, Taj Hotels, Accor Hotels, and Oberoi Hotels & Resorts, Abhishek brings with him a nuanced understanding of modern luxury operations, guest behavior, and service excellence. His professional journey has been defined by a strong operational foundation, an instinctive approach to guest engagement, and an ability to create service environments that are both highly efficient and deeply personal.

Recognized for his discerning leadership style and meticulous attention to detail, Abhishek has consistently led high-performing teams while delivering experiences that feel intuitive rather than transactional. His approach to hospitality is rooted in the belief that true luxury lies in anticipation, consistency, and emotional connection, principles that align seamlessly with the service philosophy of the St. Regis brand.

In his new role, Abhishek will oversee the hotel’s Housekeeping, Front Office, and Spa operations, with a strong emphasis on refining the overall guest journey through operational excellence, elevated service standards, and intuitive hospitality. He will play an instrumental role in further strengthening the culture of bespoke service at The St. Regis Mumbai, while driving seamless collaboration across departments to ensure every guest interaction is delivered with precision, warmth, and sophistication.

A strong advocate for holistic wellbeing and modern luxury living, Abhishek is also leading the vision to reimagine the level 10 of hotel to an immersive wellness destination. Conceptualized as a serene urban retreat, the space is being thoughtfully designed to offer restorative experiences that blend relaxation, rejuvenation, and mindful luxury for the evolving global traveler.

His appointment comes at an exciting time for The St. Regis Mumbai as the hotel continues to evolve its guest experiences while remaining rooted in the timeless elegance, uncompromising service, and signature sophistication that have long defined its legacy.

Courtyard by Marriott Tirupati Appoints Prasanna Thiruvenkadam as Director of Sales

Tirupati, May: Courtyard by Marriott Tirupati is pleased to announce the appointment of Prasanna Thiruvenkadam as Director of Sales. With over a decade of progressive experience in hospitality sales, Prasanna brings a strong commercial acumen, a relationship-led approach, and a proven ability to drive revenue growth across diverse and competitive markets.

In his new role, Prasanna will lead the hotel's sales and business development strategy, with a clear focus on strengthening commercial performance and positioning the newly opened property as the preferred choice for guests and business partners in the region. In addition to driving sales, he will also play a key role in strengthening the hotel’s marketing direction and elevating the property’s positioning within Tirupati’s evolving hospitality and spiritual tourism landscape. He was also an integral part of the hotel's pre-opening team, contributing to the planning and execution of its sales foundation ahead of launch. He will oversee business development across key segments, including spiritual travel, leisure, corporate, MICE, weddings, social events, and travel trade.

Prior to joining Marriott International, Prasanna held cluster sales and sales leadership roles with Accor, where he developed an in-depth understanding of the South Indian market, particularly the Coimbatore and Chennai corridors. His familiarity with regional customer behavior and business dynamics across these markets adds considerable value to his new role in Tirupati. He has also held positions with Hilton as assistant sales manager and with Crowne Plaza Hotels & Resorts as sales executive, building a well-rounded foundation across leading global hospitality brands.

Commenting on his appointment, Prasanna Thiruvenkadam, Director of Sales, Courtyard by Marriott Tirupati, said, "Tirupati is a truly unique and dynamic market, with strong demand spanning spiritual travel, family stays, corporate movement, and social events. I am delighted to join Courtyard by Marriott Tirupati at such an important stage of the hotel's journey. My focus will be on building meaningful partnerships, deepening our presence across key segments, and ensuring that the hotel becomes the preferred destination for guests and business partners across the region."

Speaking on the appointment, Samata Danday Chand, Hotel Manager, Courtyard by Marriott Tirupati, said, "We are very pleased to welcome Prasanna to our leadership team. His extensive knowledge of the South Indian market, combined with his relationship-driven approach to sales and his ability to identify and convert new business opportunities, will be a significant asset as we establish Courtyard by Marriott Tirupati in this vibrant market. We are confident that his leadership will contribute meaningfully to the hotel's commercial success and long-term growth."

With Prasanna Thiruvenkadam at the helm of the sales function, Courtyard by Marriott Tirupati is well-positioned to strengthen its market presence and deepen engagement with guests, business partners, and the broader travel community across the region.

Holiday Inn Bengaluru Racecourse elevates Saurav Banerjee to Director of Rooms

May, Bengaluru, India : Holiday Inn Bengaluru Racecourse, part of IHG Hotels & Resorts, has announced the elevation of Saurav Banerjee to Director of Rooms, reinforcing the hotel’s commitment to recognising and rewarding internal talent. Marking a strong growth story within the organisation, Saurav’s journey through key operational roles reflects Holiday Inn Bengaluru Racecourse’s belief in nurturing loyal, high-performing professionals into leadership positions.

With a strong background in the Front Office and Rooms Division, Saurav has contributed significantly to service excellence, operational efficiency, and team development. His elevation comes at a time when the hotel continues to strengthen its guest experience focus and invest in leaders who grow with the brand.

Commenting on the promotion, Shiv Bose, General Manager, Holiday Inn Bengaluru Racecourse, said, “Saurav’s promotion is a proud milestone and a reflection of the dedication and consistency he has brought to the hotel over the years. At Holiday Inn Bengaluru Racecourse, we believe in recognising people who grow with us and create lasting value for both guests and teams.”

Speaking on his elevation, Saurav Banerjee, Director of Rooms, Holiday Inn Bengaluru Racecourse, shared, “I’m excited to begin a new chapter as Director of Rooms at Holiday Inn Bengaluru Racecourse. I extend my heartfelt gratitude to my incredible team and colleagues for their unwavering support throughout this journey. The road ahead is filled with exciting opportunities, and I look forward to creating many more success stories and memorable experiences together.”

With Saurav’s appointment, Holiday Inn Bengaluru Racecourse continues to champion a workplace culture that values commitment, recognises performance, and invests in the growth of its people—reinforcing its reputation as a hotel that not only delivers exceptional guest experiences, but also builds leaders from within.

Neha Bhau Joins Suryagarh Collections as Assistant People & Culture Manager Jaipur, Rajasthan

Suryagarh Collections is known for its iconic hospitality destinations including Suryagarh Jaisalmer, Narendra Bhawan Bikaner, and Mary Budden Estate, all partnered with SLH by Hilton. The group also features Laxmi Niwas Palace Bikaner and is expanding with 12 upcoming properties across heritage and leisure destinations.

Before joining Suryagarh Collections, Neha worked with leading hospitality brands including:

• Lemon Tree Premier, Jaipur
• Mementos by ITC Hotels Ekaaya, Udaipur
• Hyatt Centric Janakpuri, New Delhi

Sharing her thoughts on the new role, Neha Bhau said:

“I am excited to join Suryagarh Collections, a brand that beautifully blends heritage with exceptional hospitality. I look forward to contributing to the organization’s growth and creating a positive and inspiring workplace culture.”

Her appointment reflects the brand’s continued focus on strengthening its people and culture initiatives during its phase of expansion.

Jaiveer Singh Rathore Appointed Director of People & Culture

Holding nearly two decades of experience in hospitality human resources, Jaiveer Singh Rathore brings expertise in talent management, employee engagement, organisational development, and strategic HR operations. Over the years, he has worked with leading hospitality brands including Marriott International and Accor Hotels, where he contributed towards strengthening workplace culture, diversity initiatives, and employee engagement across multiple properties.

Most recently, Jaiveer served as Director of Human Resources at JW Marriott Kolkata, leading HR and training operations for the hotel’s workforce. During his tenure, he spearheaded several initiatives including digitalisation projects, diversity and inclusion programs, and employee engagement strategies.

Jaiveer shares, “Hospitality is built on people and culture. At Fairmont Udaipur Palace, I look forward to contributing towards creating an environment where teams feel empowered, motivated, and inspired to deliver exceptional guest experiences while fostering a strong culture of growth and inclusivity.”

The Access Group appoints Arup Mukherjee as Head of Marketing, Hospitality APAC

The Access Group announced the appointment of Arup Mukherjee as Head of Marketing, Hospitality APAC. The appointment marks a significant step in building a full-service leadership team across Asia-Pacific, bringing dedicated marketing leadership to a region where STAAH, an Access company, already serves more than 30,000 properties across 90 countries.

Arup will lead The Access Hospitality’s marketing strategy across APAC, building brand presence, driving demand, and deepening engagement with hospitality businesses across the region. He will also play a key role in strengthening The Access Group’s presence as an employer of choice across APAC, attracting technology talent across the region.

Extensive Experience in B2B Marketing and Regional Growth

Arup Mukherjee is a seasoned B2B marketing leader with over 16 years of experience across technology, growth, and regional market development. He joins from Wolters Kluwer, where he built the marketing function from the ground up and implemented a comprehensive MarTech stack.

Prior to that, he spent nearly two years at Gartner as Head of India GTS Marketing, leading a global demand generation team across emerging markets. He also spent a decade at Cvent, rising to Regional Manager of Field Marketing and leading marketing initiatives across EMEA and APAC while supporting expansion into new geographies.

He holds an Advanced Programme for Executives certification from Indian Institute of Management Calcutta.

Focus on Hospitality Technology Growth

India and the broader Asia-Pacific region continue to represent significant opportunities in hospitality technology, with hospitality businesses increasingly seeking modern technology solutions. Through brands including STAAH, ResDiary, Guestline, and SHR, all Access companies, The Access Group aims to further strengthen its position across the region.

The company’s AI-powered platform, Access Evo, supports hospitality businesses through capabilities including channel management, booking engine, revenue management, and reputation management.

Leadership Comments

“We have a strong and growing base of hospitality customers across India and APAC through STAAH, ResDiary, Guestline and SHR, all Access companies. From accommodation providers to food and beverage operators, our focus is on ensuring every one of them has the technology, support, and partnership they need to grow. Arup brings exactly the marketing leadership to help us do that at scale,” said Louise Daley.

Commenting on his appointment, Arup Mukherjee said, “The Access Group is at a genuinely exciting inflection point in APAC, through the existing Access brands of STAAH, ResDiary, Guestline and SHR, giving us an incredibly strong foundation to build from. I am looking forward to building a marketing engine that connects with hospitality operators authentically and drives measurable growth across the region.

Courtyard by Marriott Bengaluru Hebbal Appoints SK Jahid Akhtar as Pastry Chef

Bengaluru, May , 2026 – Courtyard by Marriott Bengaluru Hebbal is pleased to announce the appointment of SK Jahid Akhtar as Pastry Chef. With over 13 years of experience in luxury hospitality and a strong passion for pastry artistry, Jahid brings with him exceptional expertise in bakery and confectionery along with a creative approach to dessert innovation.

 Prior to joining Courtyard by Marriott Bengaluru Hebbal, Jahid was working as a pastry chef at Novotel Kolkata Hotel & Residences. Over the years, he has built an extensive culinary career with leading hospitality brands, including ITC Maurya New Delhi as sous chef, The Leela Ambience Gurugram as sous chef, The Westin Mumbai Garden City as junior sous chef, Conrad Hilton Pune as junior sous chef pastry, JW Marriott Pune as demi chef de partie, Fariyas Resort Lonavla as commis-I and Hotel V.W. Canyon Raipur. He has also gained international exposure while working with Olivia Restaurant & French Patisserie in Dammam, Saudi Arabia and has been involved in independent pastry projects in Bhubaneswar. Throughout his career, Jahid has been recognized for crafting innovative desserts, managing high-pressure kitchen environments and mentoring culinary teams with a focus on excellence and creativity.

 Known for his attention to detail and passion for creating memorable dessert experiences, Jahid specializes in blending classic pastry techniques with contemporary flavors and presentations. His ability to curate visually appealing and flavorful creations has consistently delighted guests while elevating the overall dining experience. He is also highly skilled in team management, training and fostering a collaborative kitchen culture.

 Jahid holds a degree in hotel management from Biju Pattnaik College of Hotel Management and Tourism, Bhubaneswar and a bachelor of arts degree from Utkal University, Bhubaneshwar, Odisha.

 In his new role, Jahid will lead the pastry operations at Courtyard by Marriott Bengaluru Hebbal, focusing on developing innovative dessert menus, enhancing guest experiences and mentoring the pastry team while bringing fresh creativity to the hotel’s culinary landscape.

ILEM Japan Appoints Sara Tendulkar as Brand Ambassador for its Japanese Tea Category

Through this association, ILEM Japan continues its vision of bringing authentic Japanese wellness experiences and the best of Japanese beauty and wellness traditions to audiences across the world. 

ILEM - Improve Longevity, Enhance Mindfulness
May 2026, National - Japanese wellness brand ILEM Japan welcomes Sara Tendulkar as the Brand Ambassador for its Japanese Tea category in India, bringing together a shared philosophy rooted in mindful living, conscious wellness, and rituals that nourish from within.

Known for her balanced lifestyle and thoughtful approach to health and wellness, Sara reflects the values that ILEM Japan has stood for since its inception. She represents a new generation of consumers who are deeply invested in wellness, intentional living, and mindful everyday rituals. From the way she approaches self-care to the authenticity she brings to everything she associates with, there is a natural alignment between Sara and the philosophy of ILEM Japan’s Japanese Tea range.

Inspired by centuries-old Japanese tea rituals, ILEM Japan’s Tea collection encourages moments of pause in everyday life. More than just beverages, the teas are designed to become calming rituals that promote mindfulness, balance, and longevity.

Sharing her thoughts on the collaboration, Ishvani Patel, Founder, ILEM Japan, said:

"Sara genuinely lives the values we built this brand around. She represents a generation that is becoming far more conscious about wellness, balance, and creating intentional rituals in everyday life, which is exactly what our Japanese Tea category stands for. There is a sense of trust and authenticity people associate with her, and that makes this collaboration very meaningful for us. As we continue to expand the Japanese Tea category in India, we believe Sara will help us connect with a wider audience and introduce more consumers to authentic Japanese tea rituals in a relatable and modern way.”

Sharing her thoughts on the collaboration, Sara Tendulkar said:

"I’ve always believed that wellness is about creating small, mindful rituals that make you feel balanced from within. What I love about ILEM Japan is how authentically they bring Japanese tea traditions to modern consumers." 

ILEM JAPAN’s Tea Range is 100% Made in Japan and crafted using First Harvest leaves sourced from the Kagoshima Prefecture, one of Japan’s most celebrated tea-growing regions. Harvested during the season’s first flush, these young leaves are known for their richness, purity, and nutrient density.

At the heart of the collection is ILEM Japan’s bestselling Ceremonial Matcha, shade-grown under 95% sunlight blockage for 20 days before being precision-ground into a smooth 60-mesh powder. Made without additives or preservatives, the matcha delivers an authentic Japanese tea experience while retaining its vibrant flavour and nutritional benefits.

The complete tea collection also includes:

  • Sencha

  • Hojicha

  • Hojicha Powder

  • Genmaicha

  • Matcha

Each tea is available in environmentally conscious Soilon tea bags made from plant-based, biodegradable materials, reflecting the brand’s commitment to mindful and sustainable living.

Founded in Tokyo in 2022 by Ishvani Patel, ILEM Japan, which stands for Improve Longevity, Enhance Mindfulness, brings authentic Japanese wellness products to consumers across the world. Every product is thoughtfully developed with Japanese manufacturers, combining heritage ingredients with modern formulations that support everyday wellness rituals.

All ILEM Japan products are 100% made in Japan, plant-based, cruelty-free, and packaged in Japan.

With Sara Tendulkar leading the Japanese Tea category, ILEM Japan continues its journey of introducing modern consumers to the beauty of authentic Japanese tea rituals through products that are intentional, elegant, and rooted in authenticity.

The campaign featuring Sara Tendulkar will roll out across digital platforms, retail touchpoints, and brand communication channels in the coming months.

Lords Hotels & Resorts Appoints Devyani Jagtap as General Manager – Pre-opening

Mumbai, Maharashtra – Lords Hotels & Resorts is pleased to announce the appointment of Devyani Jagtap as General Manager – Pre-opening, based at its Corporate Office in Mumbai.

With over 16 years of hospitality experience, Devyani has developed strong expertise in pre-opening operations, strategic planning, and process implementation. Her ability to manage projects efficiently within demanding timelines makes her a valuable addition to the brand’s leadership team.

In her new role, she will lead pre-opening initiatives for upcoming properties and support operational alignment across the group.

Speaking on the appointment, Sudhir Jena, VP Corporate, Lords Hotels & Resorts commented, “We are delighted to welcome Devyani to the Lords family. Her extensive experience, dynamic approach, and operational expertise will play a pivotal role in strengthening our growing portfolio. We look forward to her valuable contribution as we continue to expand our footprint.”

Sharing her thoughts on the new role, Devyani commented, “I am excited to be a part of Lords Hotels & Resorts at such a dynamic phase of its growth. I look forward to contributing towards building efficient systems and supporting the brand’s commitment to quality and guest satisfaction.”

Rupal Jain: Founder & CEO, Bombay Island Coffee Company

“Coffee is not just a beverage. It’s where science meets art.”

SHE ALWAYS KNEW IT WOULD BE COFFEE

Some people stumble into their calling. Rupal Jain didn’t. Growing up in a business family, she always knew she wanted to build something of her own. Coffee just happened to be the one thing she couldn’t ignore.

Rupal and Vineet have always loved cafes. For them, cafes were never just about sitting with a cup of coffee, they were about the experience, the feeling, the conversations.

While exploring Mumbai’s growing café scene, Rupal found herself drawn to the energy, creativity, and community these spaces fostered. But as someone deeply passionate about coffee, she felt there was room to create an experience where the beverage itself took center stage alongside the ambience and food.

Recognising the city’s evolving palate and growing appreciation for specialty coffee, the idea for Bombay Island Coffee Company began to take shape, with a strong belief that a café could be both aesthetically inviting and uncompromising in its coffee craft.

LEARNING THE CRAFT

While Vineet continued working at Ernst & Young, Rupal immersed herself in understanding coffee deeply.

Coming from finance backgrounds, both of them understood numbers, sustainability, and what it takes to build a viable business. But they also knew that numbers alone wouldn’t build a great caféthe product had to speak for itself.

Coffee, they realised, was still evolving in India. There was curiosity. There was growth. But there was also a clear gap.

Rupal began her journey by studying coffee in India through the Coffee Board of India, but her perspective truly shifted when she visited Singapore. What started as a holiday became a turning point.

In Singapore, she experienced specialty coffee culture for the first timecafes where coffee wasn’t just a beverage, but a craft. Every cup had intention, precision, and depth. It was an entirely different world. That’s when she knew this is what India needed.

She went on to formally study coffee through the Specialty Coffee Association, diving deep into roasting, sourcing, and brewing.

And that’s where the foundation of Bombay Island Coffee Company began, not just as a café, but as a mission,to bring truly great coffee to India. To build spaces where every cup reflects care, craft, and intent. And to create cafes that people return to, not just for the vibe, but for the coffee itself.


23 YEARS OLD. ONE SMALL ROASTERY. BIG DREAMS.

In a small roastery tucked away in Malad, Mumbai, Bombay Island Coffee Company was born. No fanfare. No fancy launch. Just Rupal, her roaster, and an unshakeable belief that India deserved better coffee.

The early days were raw and reallate nights, constant experimentation, and learning everything firsthand. What set them apart wasn’t scale, but discipline. A relentless focus on getting the cup right.

Word spread. Slowly at first, then steadily. cafes across India began sourcing their beans from Bombay Island. What started as a small roastery became a trusted name in a market just beginning to take specialty coffee seriously. In 2021, the next chapter opens, literally. Bombay Island Coffee Company launched its first café. The menu was tight and thoughtful. Everything is made in-house. Every cup, a statement of intent.

MORE THAN JUST A CAFÉ

Today, the brand has grown into something Rupal always imagined. A place where people don’t just grab a coffee and leave. They stay. They come back. They feel it. Because Bombay Island was never meant to be just another café. It was built to change how people experience coffee in India. And this is just the beginning. With more coffee-focused, experience-driven cafes by Bombay Island on the way, the vision is clear, to build spaces where coffee is not just served, but truly understood.

ibis Jaipur Appoints Pankaj Jha as General Manager to Drive Next Phase of Growth

New Delhi, April, 2026 – ibis, one of Accor’s most trusted and fastest-growing hospitality brands, has announced the appointment of Pankaj Jha as General Manager of ibis Jaipur. This appointment further strengthens the brand’s leadership team in one of its important and high-potential markets in India. As ibis continues to grow its presence across key Indian cities and focuses on raising the bar across guest experience, operational performance, and team excellence, having the right leadership in place at each property becomes central to that ambition.

With more than two decades of experience across luxury hotels, business destinations, and resort properties, Pankaj brings a well-rounded understanding of hotel management, commercial strategy, and service excellence to the role. Over the years, he has worked with a mix of upscale and luxury international hospitality brands across key business and leisure markets in India and the Middle East. This diverse exposure across different locations and market segments has given him strong expertise in hotel operations, guest experience, financial performance, service standards, and team leadership, making him well-equipped for a general manager role.

In his new role, he will lead the hotel’s overall business strategy and day-to-day operations, with a clear emphasis on strengthening operational performance, elevating the guest experience, nurturing talent within the team, and driving sustainable, long-term growth for the property.

Commenting on the appointment, Tejus Jose, Director of Operations, ibis and ibis Styles India, said, “Pankaj brings valuable industry experience along with a practical and thoughtful leadership approach. Throughout his career, he has successfully balanced business priorities with team development and service delivery, and that is exactly the kind of leadership ibis needs at this stage, since Jaipur remains an important destination within our network, and we are confident his leadership will further strengthen the hotel’s momentum while creating meaningful experiences for guests and employees alike

Most recently, he served as Director of Operations at an upscale international hotel in Ahmedabad, where he played an important role in driving strong business performance and enhancing the overall guest experience. During his tenure, the property saw growth in revenue, improved guest feedback, smoother day-to-day operations, a more positive work environment, and a stronger focus on sustainable practices. His leadership style reflects a balanced approach that values both business growth and team well-being.

Speaking about his new role, Pankaj Jha, General Manager, ibis Jaipur, said, “I am truly excited to begin this new chapter with ibis Jaipur. The brand has built strong credibility among travellers by offering dependable hospitality with great value, and I look forward to collaborating with the team to further build on that foundation. My priority will be to create a collaborative work environment, maintain high service standards, and ensure guests enjoy a seamless and welcoming stay experience.”

A graduate in Hotel Management & Catering Technology from IHM Ahmedabad, he is also an alumnus of the prestigious Taj Management Training Program, a foundation that has shaped both his professional discipline and his approach to hospitality leadership.

This appointment reflects ibis’ continued commitment to investing in strong, experienced leadership as the brand strengthens its footprint across key cities in India and continues to evolve with the changing expectations of modern travellers. By placing the right people at the helm of its properties in high-growth markets, ibis continues to build the operational foundation and guest-first culture that will define its next chapter in the country.

Rohan Sable Appointed Chief Executive Officer of Charcoal Concepts

Mumbai, India, May 2026 – Charcoal Concepts, the multi-brand, multi-country restaurant platform under K Hospitality Corp, India’s largest privately held food services company, is delighted to announce the appointment of Rohan Sable as its Chief Executive Officer.

He will lead the strategic direction, growth, and operations of a dynamic portfolio of over 45 restaurants across India and key international markets including London, Colombo, Kuwait, and Dubai. In his role, he will be responsible for driving brand vision, business expansion, and operational excellence across marquee brands such as Copper Chimney, Bombay Brasserie, Bombay Borough, and Wagamama India, while also spearheading the development and incubation of new concepts within the group.

Rohan brings with him a rich and diverse professional journey spanning over 25 years in the hospitality industry, having held leadership roles across some of the most respected names in the sector, including Regional COO (South India) for PVR INOX Ltd, Area General Manager Delegate of Accor, and more.

His experience cuts across restaurant operations, brand building, and business expansion, with a strong track record of driving growth and operational excellence. Over the years, he has worked across both Indian and international hospitality formats, gaining deep insights into evolving consumer preferences, premium dining experiences, and scalable business models — expertise that he now brings to Charcoal Concepts.

In his new role, Rohan will lead Charcoal Concepts into its next phase of growth, with a clear long-term vision: to build India’s premier multi-brand, multi-format, cuisine-forward restaurant powerhouse by 2033. Under his leadership, the company has outlined an ambitious strategic roadmap to scale its footprint from 35 outlets in India and 5 outlets internationally across London, Colombo, Kuwait, and Dubai to over 272+ outlets in India and internationally over the next 8 years, strengthening its presence across existing and new markets.

Rohan’s leadership approach combines strong operational discipline with a forward-looking growth mindset, enabling the business to balance scale with brand distinctiveness and guest experience. His focus will be on accelerating expansion, unlocking new formats, and further strengthening Charcoal Concepts’ portfolio of iconic and emerging brands.

With this appointment, Charcoal Concepts reinforces its commitment to consistency, innovation, growth, and delivering compelling dining experiences, while continuing to play a key role in shaping India’s evolving F&B landscape.

Courtyard by Marriott Bengaluru Hebbal Appoints Augustine S. as Assistant Director of Human Resources

Bengaluru, May , 2026 – Courtyard by Marriott Bengaluru Hebbal is pleased to announce the appointment of Augustine S. as Assistant Director of Human Resources. With over a decade of experience in the hospitality industry, Augustine brings with him strong expertise in talent management, associate engagement, training and development, and people-centric leadership.

 Prior to joining Courtyard by Marriott Bengaluru Hebbal, Augustine held key human resources positions with renowned hospitality brands, including The Westin Chennai Velachery, Fairfield by Marriott Sriperumbudur, Fairfield by Marriott OMR Chennai, Courtyard by Marriott Chennai, and Asiana Chennai. Over the years, he has played an instrumental role in driving talent acquisition, performance management, budgeting, associate engagement and organizational development strategies.

 Known for his collaborative approach and passion for fostering a positive workplace culture, Augustine believes that empowered associates are the foundation of exceptional guest experiences. His ability to connect with teams and nurture talent has earned him recognition as a people-focused HR professional committed to creating inclusive and high-performing work environments.

 Augustine holds a Bachelor of Business Administration degree from Annamalai University and a Diploma in Hotel Management & Catering Technology from Jenney’s Academy, Trichy. He is also a certified trainer with extensive experience in coaching, counseling and associate development.

“We welcome Augustine to the Courtyard by Marriott Bengaluru Hebbal family. His extensive experience in hospitality human resources and his passion for people development align perfectly with our commitment to creating a positive and inspiring workplace culture. We are confident that his leadership will further strengthen associate engagement and contribute significantly to the hotel’s continued success,” said Kadambari Sabharwal Talwar, General Manager, Courtyard by Marriott Bengaluru Hebbal.

 In his new role, Augustine will lead the human resources function at Courtyard by Marriott Bengaluru Hebbal, focusing on strengthening associate engagement, enhancing learning and development initiatives and supporting the hotel’s continued growth through strategic people practices.

voco Amritsar appoints Sumit Kumar as Executive Chef

A seasoned culinary expert, Sumit Kumar will drive innovation across dining and banqueting experiences

National, May 2026: voco Amritsar has announced the appointment of Sumit Kumar as Executive Chef. In his new role, he will spearhead culinary strategy and operations across the hotel’s restaurants, in-room dining and banqueting spaces. Sumit will also be heading the menu development, kitchen standards, team training and guest dining experiences at voco Amritsar.

Chef Sumit brings over 16 years of international culinary experience, specialising in Italian and Progressive Indian cuisine. Over the course of his career, he has worked with leading hospitality brands including ITC Hotels, Hyatt, Radisson Hotel Group, Marriott International and IHG Hotels & Resorts.

His professional journey has also taken him across international destinations such as Saudi Arabia, Dubai, England and Japan, where he gained valuable exposure to diverse culinary traditions and global dining standards.

Speaking on the appointment, Manish Yadav, General Manager, voco Amritsar, said: “Culinary experiences play a vital role in shaping memorable guest stays, and at voco Amritsar, this remains a key focus. Chef Sumit’s global exposure, creativity, and leadership will further strengthen the hotel’s dining and banqueting offerings. The team is delighted to welcome him on board and looks forward to the innovation and excellence he will bring to the culinary experiences at voco Amritsar.

Commenting on his new role, Chef Sumit Kumar said: “I am excited to join voco Amritsar, a brand known for its warm hospitality and vibrant guest experiences. I look forward to working with the team to craft menus that celebrate seasonal ingredients, refined techniques and global flavours, while creating memorable dining experiences for our guests.”

Sumit is passionate about discovering new ingredients, exploring diverse cuisines, and immersing himself in culinary traditions from around the world. His culinary philosophy is guided by a strong focus on authenticity, craftsmanship, and a deep respect for locally sourced produce. At voco Amritsar, Sumit Kumar will helm the kitchen brigade, curating distinctive dining experiences while bringing voco’s core philosophy of ‘reliably different’ to life through thoughtfully crafted gastronomic offerings.

Fairfest Media Appoints Simon Press as Managing Director, International to Accelerate Global Expansion and Scale WTE Miami

Mumbai / Miami, May , 2026: Fairfest Media, one of Asia's leading trade show organisers, today announced the appointment of Simon Press as Managing Director – International, marking a significant milestone in the company's global growth strategy following its recent acquisition of WTE Miami.

In this newly created role, Simon will lead Fairfest's international portfolio — driving WTE Miami’s growth into a leading global travel trade event, while also playing a key role in bringing high-potential international event IPs into India, one of the world's fastest-growing exhibition markets.
Simon brings over two decades of experience in launching, scaling, and managing large-scale international exhibitions and B2B media brands across Europe and the Middle East. Most recently, he led a portfolio of leading European technology events. Prior to that, he held senior leadership roles at globally recognised travel industry exhibitions, overseeing strategy, growth, and international partnerships across multiple markets.
Commenting on the appointment, Sanjiv Agarwal, Chairman & CEO of Fairfest Media, said: "Simon's appointment comes at a pivotal moment for Fairfest as we expand our global footprint. His extensive experience in leading world-class exhibitions and building global platforms aligns perfectly with our vision. We are confident that under his leadership, WTE Miami will scale rapidly — and I am equally excited about the new opportunities we will unlock together to bring world-class shows to India."
Simon Press said: "Fairfest has built a remarkable reputation as a leading trade show organiser in Asia, and the acquisition of WTE Miami creates a compelling global platform to build on. I look forward to growing WTE Miami into a truly global event and exploring new opportunities to connect international markets with India's rapidly expanding exhibition ecosystem."

With Simon’s appointment, Fairfest accelerates its presence across the United States, Europe, and Asia. The company is actively engaging with global event organisers for co-development and co-investment in high-potential event IPs in India, leveraging its deep local expertise, extensive industry network, and four decades of experience in the market. Interested partners are invited to connect with Fairfest Media.

c Prestige Golfshire Resort & Spa Appoints Chef Manikandan as Executive Pastry Chef

Bengaluru, May 2026JW Marriott Prestige Golfshire Resort & Spa, Bengaluru, is pleased to announce the appointment of Chef Manikandan Sivamoorthy, fondly known as Chef Mani, as the Executive Pastry Chef. With over two decades of experience in bakery and patisserie across luxury hotels and resorts in India and overseas, Chef Mani brings deep technical expertise, creativity, and leadership to the resort’s culinary team.

In his new role, Chef Mani will oversee the pastry and bakery operations across the resort, curating refined dessert experiences for restaurants, banqueting, in-room dining, and special events. His proficiency spans artisan breads, laminated viennoiserie, plated desserts, chocolate sculpting, sugar artistry, and innovative pastry creations, supported by strong operational knowledge in cost control, inventory management, and food safety standards.

Chef Mani’s career reflects a rich journey across pre-opening teams and established luxury properties. Most recently, he served as Executive Pastry Chef at a large-format luxury resort in Udaipur, leading pastry operations for an expansive property with significant banqueting infrastructure. Previously, he held senior pastry leadership roles in Pune and Bengaluru, where he managed day-to-day pastry operations for multiple restaurants and outlets, developed contemporary dessert menus, and led teams to deliver consistent quality across high-volume service and events.

His international experience includes tenures in the Maldives, Mongolia, and Seychelles, where he contributed to pastry programs at luxury island resorts and city hotels, further refining his global perspective on dessert craftsmanship and presentation. Earlier in his career, Chef Mani was part of several pre-opening teams at leading hotels in Hyderabad, Chennai, Mumbai, and Kochi, building a strong foundation in large-scale banqueting, production bakeries, and hospitality pastry operations.

A firm believer in continuous learning, Chef Mani has completed specialised workshops with renowned pastry experts and holds an MBA and a Bachelor’s degree in Tourism and Hospitality Management. His approach combines classical technique with modern pastry innovation, always guided by precision, aesthetics, and flavour balance.

Commenting on the appointment, Ronan Fearon, General Manager, JW Marriott Prestige Golfshire Resort & Spa, said, “We are pleased to welcome Chef Mani to the team. His depth of experience in pastry arts, particularly across large-format luxury hotels and pre-opening environments, brings a valuable perspective to our culinary team. Chef Mani’s commitment to precision, creativity, and consistency aligns perfectly with our focus on delivering memorable dining experiences, and we are confident his expertise will further enhance the dessert offerings across the resort.”

In his role at the resort, Chef Mani will focus on enhancing dessert menus, elevating the pastry experience across dining venues, and strengthening the resort’s reputation for exceptional culinary craftsmanship.

Reto Moser Appointed General Manager of The Park Gstaad, A Four Seasons Hotel Ahead of Winter Opening

Four Seasons announces the appointment of Reto Moser as General Manager of The Park Gstaad, A Four Seasons Hotel, which is set to open in late 2026, ready for the winter season. Nestled in the heart of the Swiss Alps, the hotel will offer unparalleled luxury services for which Four Seasons is internationally renowned while continuing to reflect the heritage and rich history of this iconic property.

Following extensive renovations managed by Squircle Capital and led by French interior designer Joseph Dirand, The Park Gstaad, A Four Seasons Hotel will welcome guests with 75 rooms and suites, including a collection of luxury Penthouse Residences. The new culinary offerings will include a total of seven restaurants and lounges – ranging from a modern live fire grill to Japanese omakase and Swiss classics. At the property, guests will enjoy a luxurious spa and fitness centre including two treatment rooms dedicated exclusively to Clinique La Prairie. The hotel will also feature both indoor and outdoor swimming pools, Kids For All Seasons, as well as Alpine Lounge and Alpine Concierge services, providing the opportunity to book personalized winter and summer activities.

“Being born and raised in Switzerland, Gstaad has always been very close to my heart,” says Moser. “Some of my most memorable childhood days were spent skiing and exploring these mountains, and so returning here to open this iconic property is both deeply meaningful and a true honour. We’re thrilled to introduce Four Seasons to this exceptional destination and to share the genuine warmth of Alpine hospitality, making every guest feel completely at home while enjoying the personalised service Four Seasons is celebrated for.”

Moser brings more than two decades of international experience across Europe, the Middle East, and Asia. He joined Four Seasons in Provence in 2004, and over the years held positions in food and beverage operations in Bangkok and Koh Samui, before progressing into senior management roles in Cairo, Moscow, and Dubai.

Discreet Alpine Sanctuary with Effortless, Understated Luxury

Renowned as the first five-star hotel in Gstaad upon its opening in 1910, The Park Gstaad will be fully reimagined by Squircle Capital as a Four Seasons property, blending timeless Swiss elegance, mountain adventure and a refined international lifestyle. The hotel sits just a short walk from the famed Gstaad Promenade, home to gourmet restaurants, artisan food shops and fashion boutiques.  

The Park Gstaad, A Four Seasons Hotel joins the Four Seasons collection of heritage properties in Europe, as well as the brand’s collection of alpine properties, including in Megève, Jackson Hole, Vail, Santa Fe, Whistler and upcoming projects in Deer Valley and Telluride.