Domino's and Nuro to start robot pizza delivery in Houston

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SAN FRANCISCO (Reuters) - Domino's Pizza Inc and Nuro Inc, a Silicon Valley startup, said on Monday they will launch a robotic pizza delivery service in Houston this week as they seek to satisfy increasing online orders during the pandemic.

With small, low-speed vehicles to carry packages instead of people, Nuro has been pulling ahead of other autonomous vehicle startups in gaining regulatory approvals. It won U.S. clearance last year to start unmanned delivery services.

Nuro recently secured a $500 million including an equity investment from Woven Capital, the mobility investment arm of a Toyota Motor Corp subsidiary, which made its total valuation more than $5 billion, a person familiar with the matter said.

The delivery service will begin at a Domino's outlet in Houston before expanding to serve customers in many other locations as part of a long-term partnership, said Cosimo Leipold, Nuro’s head of partner relations.

"It’s generally difficult for large companies to hire enough drivers to fill their delivery demand," Leipold said in an emailed statement to Reuters.

Leipold said Nuro, which has already partnered with retailers Kroger Co, Walmart Inc and CVS Health Corp to deliver groceries and prescriptions, said its weekly deliveries had nearly tripled in the first three months of the pandemic.

Houston, the fourth-largest U.S. city, has one of the country's highest road fatality rates. "Houston’s roadways create challenging scenarios for our technology to work with," Leipold added.

Nuro and Domino’s had said in 2019 they expected to launch robot pizza delivery late that year. "Nuro and Domino’s have taken a measured approach to prioritize a smooth and safe deployment," Leipold said.

Nuro, founded by two former Google engineers in 2016, previously raised $940 million from the SoftBank Vision Fund.

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Technology in Hospitality, Evolution, Innovation and Guests.

In hospitality, technology is a complicated problem. For an industry that has historically excelled and set the bar for customer experience, buying technology solutions has not been on the top of the list. Not because hoteliers like to be old fashioned, but because until recently guests really didn't care. Guests do care about the quality of the mattresses; they care about the wear in the carpets. They care about hot water, air conditioning and operational elevators.

But innovation and competitive advantage in guest experience and comfort is not going to come from installing an elevator or hot water. Those innovations were solved a long time ago. On the material side of comfort, innovation has pretty much plateaued. The future of innovation in guest experience is through technology.

In the 2000s there were approximately one billion computer users, most of them PC users, either wealthy enough to have a computer at home or they had to use a computer at work or school. In other words, very few of the guests were active computer users during their stay. Today we have over four billion computer users, most of them using a smartphone. We can quite safely assume that every hotel guest is now an active computer user during their stay.

The future of hotel guest experience is based on how good your technology is. Let me explain.

"Hospitality being slow to adopt."

In the hospitality industry and more specifically, the technology side of the hospitality industry, it is often said that technology moves slowly. That hotels don't invest enough in technology, and thus systems are old, and new technology doesn't get adopted fast enough.

But if one looks back over the last century and if we look up from our iPhone and it's frantic iteration cycle that we've been accustomed to, things have evolved - a hundred years ago we celebrated elevators in hotels. Today guests complain if there isn't a ramp up to the front desk.

Enterprise technology doesn't evolve fast, from a vendor side, it might, but for the customer side, it doesn't. In fact despite everyone being tired of hearing cloud-this and cloud-that today only 20-30% of Fortune 100 companies have moved to cloud systems. And those old mainframe computers that were invented in the 1950s and which most people only get to see in movies, well they're still selling, in fact, over 70% of the Fortune 500 companies use them

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The rise of 'Tech-Enabled Hospitality'

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The hospitality industry has constantly reinvented itself to meet new challenges and stay ahead of the curve. The fear and insecurity surrounding travel caused by the global affliction of novel coronavirus infection has led hoteliers to look beyond the traditional way of doing business. A majority of them are re-examining their fundamental strategies and technological investment to create new paradigms

The post-COVID of the hospitality industry will most likely be hinged on integrating new-age technologies in every sphere and involve booking engines, mobile apps, digital concierge services, automated check-in and check-out and keyless entry systems.

A report by Software Advice’s Guest Preferences for Technology in hotels states that 60% respondents are more likely to choose a property that allows guests to check-in and open doors with a smartphone, than a hotel that doesn’t. Nothing can be truer in the After-COVID world.

The tech solutions
Given that guests will be even more conscious about personal hygiene and social distancing, hotels are incorporating new technologies and cleaning protocols to optimise services and COVID-proof their property. Contactless or touchless technologies are emerging as crucial tech trends for streamlining operations.

Solutions such as keyless entry, online check-ins, QR codes, digital menus, contactless payments, digital communication and engagement tools, and innovative technologies are coming into picture. It will be interesting to note how hoteliers will re-evaluate their technology strategy to protect and carve new guest experiences. We map out some transformations that are likely to change the hotel experience.

Contactless/touchless experience
Touch-free experiences are the new norm of the coronavirus times and hotels introducing new-age technologies across all segments to elevate and assure safe and hygienic guest experience.

JW Marriott Mumbai Juhu has introduced QR codes at critical touchpoints such as front desks, elevators,
rooms, restaurants and recreational spaces, to ensure a complete contactless experience for guests. “Processes such as check-in/check-out, viewing the guest services directory and other hotel information, viewing menus and placing orders, making payments and appointments have entirely gone digital to minimise human intervention,” says hotel manager Sunil Kumar.

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Tripadvisor Ramps Up Support for Hotels With Launch of Two New Technology Solutions

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The world's largest travel platform, today announced the launch of two new technology solutions for hotels - Spotlight and Reputation Pro - to help hospitality businesses rebuild traveller confidence, attract new customers and make smart, data-driven decisions to increase profitability during these unprecedented times.

Combining the latest technology and software with TripAdvisor's unrivalled reach and scale, both Spotlight and Reputation Pro offer something new to the market, empowering hospitality businesses with the tools they need to increase customer confidence in their brand, forecast demand and set the most profitable nightly rates.

The combined launch signals TripAdvisor's increased focus on delivering best-in-class technology solutions that will help the hospitality industry recover in the wake of the COVID-19 pandemic, following the launch of popular free tools such as Travel Safe and Contactless Menus and the global rollout of Menu Connect earlier this year.

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Food data Intelligence Software NutriCal launches in the UAE

NutriCal, a Food Data Intelligence Software, has launched in the region with the aim to equip businesses with the information they can use to attract and retain customers.

NutriCal can be integrated by restaurants, cloud kitchens, food delivery companies, aggregators, food manufacturers, and brands. 

The system has data and intelligence of over 25,000 ingredients from the United States Department of Agriculture (USDA) and other international databases

For More Information Click Below :

www.hotelnewsme.com/news/food-data-intelligence-software-nutrical-launches-in-the-uae/

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Lite Bite Foods set to invest in cloud kitchens

According to Mint, food, and beverage retail company, Lite Bite Foods(LBF) that runs various casual and fine-dine restaurant formats has stepped up plans to open over 35 cloud kitchens in five cities.

The company will invest INR 25 crore in creating its cloud kitchen infrastructure under LBF Cloud Kitchens. The first kitchen is set to go live in August starting with Delhi. It will set up two formats—a hybrid kitchen format and QSR focused kitchens.

LBF will soon launch its own food app 'FOOGO' which will allow consumers to order food from across the company's food formats.

For More Information Click Below:

www.hospitalitybizindia.com/detailNews.aspx?aid=38378&sid=1

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IHCL launches Qmin to take Taj’s culinary experiences to every household

Indian Hotels Company (IHCL), South Asia’s largest hospitality company, announced the launch of Qmin. A repertoire of culinary experiences commencing with delivering dishes from your favorite restaurants in the comfort of your homes will be the first phase of the Qmin launch.

The Qmin mobile application is launched, today, followed by the gourmet Qmin Shop in August and the loyalty platform in September.

Guests can call the dedicated toll-free number 1800 266 7646 to place their orders. From July 25th, they can download the app on android and IOS mobile devices. 

For More Information Click Below :

bwhotelier.businessworld.in/amp/article/IHCL-launches-Qmin-to-take-Taj-s-culinary-experiences-to-every-household/25-06-2020-291125/

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Marriott to expand, continue food delivery biz even after COVID-19

Leading hotel chain Marriott International, which has seen its business plunge over 90 percent across its 123 properties since the lockdown, will expand and continue it’s delivery and takeaway business even after the pandemic-induced lockdown and social distancing end, as it does not see normalcy turtling back anytime soon.

As the lockdown was extended four times, the hotel explored newer options and landed upon the idea of home delivery of food under a new vertical ''Marriott on Wheels'' and soon it roped in food delivery chains Zomato and Swiggy and is keen to continue and expand this model in the long term.

On May 13, Marriott, in a novel initiative, tied up with food delivery firm Swiggy as part of expanding the Marriott on Wheels delivery service, offering over 20 hotels.

For More Information Click Below :

www.outlookindia.com/newsscroll/marriott-to-expand-continue-food-delivery-biz-even-after-covid19/1879808

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8 questions about plant-based foods with a NAIT research Chef

Plant-based food workshop part of NAIT’s community engagement series

When an Edmonton Food Company tapped Maynard Kolskog (Cooking ’82) to create a vegan egg product that could replicate the delicate texture and flavors of a French omelet, he thought it “shouldn’t be a big deal.”

The certified research chef with NAIT’s Centre for Culinary Innovation has made cheeses from oats, lattes with pea milk, and soft-serve ice cream with aquafaba, a type of bean liquid (more about that later).

A soft scramble made of plants? Why not?

“Boy, was I wrong,” says Kolskog. As product innovation challenges go, “This has been probably one of the most frustrating, rewarding … it’s constant problem-solving.”

There’s no shortage of plant-based egg alternatives that can be used in vegan baking. But when it comes to preparing one that looks, tastes, and feels like a cooked egg, Kolskog is unaware of a product that’s available in Canada.

He initially turned to mung bean protein to try to replicate the soft curds of eggs. It didn’t work. After that, he tried gellan gum, an artificial fiber created by bacteria found in lactose. It lacked stability. That’s when he turned to buffers, a food additive often used to alter the acidity of foods.

He found some success but every tweak and addition meant going “back to the drawing board,” he says, trying to solve new problems and create a product that’s not just a meat or egg substitute but actually tastes good.

“I’m a certified research chef but really, right to the core, I’m a chef. That’s what we’re always looking at.”

Kolskog shared insight into his experimental creations as part of a recent webinar “The future of plant-based foods.” It’s part of NAIT’s ongoing community education and engagement sessions, a series of free workshops featuring the polytechnic’s experts speaking about topics ranging from food to lead to sustainable living.

It was also an opportunity for members of the community to ask Kolskog for insight into the future of plant-based foods, which the Good Food Institute estimates have grown 29% in the past two years into a $5-billion (US) market. Here’s a look at some big questions facing a booming industry.

What are the nutritional differences between plant-based alternatives and the traditional foods they’re meant to replace?

Maynard Kolskog: I believe a lot of plant-based foods that are on the market aren’t as nutritious as their animal-based counterparts. Beyond Meat would be a pretty good example, you know where you have something that’s – basically it’s pea proteins – and not a lot else as far as nutrition goes. When you look at different types of micronutrients, like even what would be found within eggs, you’re missing out. With the meat analogue [we’ve created], I try to create a full amino acid profile, as you would have in meat. I think that’s important. … Plant-based foods found on the market are kind of lacking.

Do you have any recommendations in terms of commercially available, whole-food vegan meat products?

We’ve tested a bunch of stuff available in stores here, different types of vegan meats. Some were quite good and then some were really, really horrible. If I was going to name one manufacturer [to try], it’s Yves. They’ve been around a long time, based in Vancouver, so they’re Canadian. It’s a former chef who started the place. Beyond Meat, I’m not going to lie, they’re pretty amazing [tasting]. They’ve put so much research and money into those products and it shows.

I eat plant-based a little but I find the products are highly processed. What’s your best advice to avoid these but still eat healthy plant-based foods?

When becoming a vegan you have to have time and you have to know how to cook. Otherwise, you’re pretty much at the mercy of food manufacturers. Some of these products aren’t going to hurt you in small amounts but, really, learn how to cook. You have to have a high skill level to be able to get those flavors and textures that we take for granted when we are on an animal-based diet.

I’m a culinary student. How does one get into the food research career area?

We are trying to develop the curriculum here at NAIT to certainly help people move into that line of work, but I would definitely check out the Research Chefs Association and go from there. I know there are more and more companies that need food research chefs. We have manufacturers right here in the city. I do think that’s a burgeoning career.

Will more people embrace plant-based foods because of the pandemic and rising prices for meat?

I talked about that with my wife and she’s like, well, I guess we won’t be eating much beef anymore. So yes, people will probably start looking at plant-based foods more. Not everybody, but people will be looking at it and saying, “OK, let’s eat vegetarian instead one day a week. Let’s eat vegetarian two or three days a week,” just because it’s hitting us in the pocketbook much harder.

One of the biggest challenges in trying to make plant-based cheeses is mimicking the flavor. What ingredients or methods have you found that get you closer to the original?

A probiotic – that’s going to give you your tangy flavor. You can get probiotic capsules from the drug store, right off the shelf. I’m also using miso – I’ve made my own oat miso but you can use regular soy miso from the store – and nutritional yeast. Those are going to give you really nice umami flavors that you want in a cheese.

Just what the heck is aquafaba anyway?

It’s bean water. If you open up a can of chickpeas or kidney beans and you have that mucusy-looking liquid, that’s aquafaba. It’s got a lot of really interesting characteristics to it. In fact, what I did today in the morning was I took aquafaba [that I made], about 200 milliliters, and whipped it into a meringue. I make all different types of things with it – meringue pavlovas, all sorts of things. It doesn’t have that beanie kind of flavor that you would think it would have.

What would need to happen for plant-based foods to make a significant dent in world hunger and poverty?

That’s a really good question. I think a lot of it is political will. This is something that can really change the planet when you talk about how resource-intensive animal-based farming is. You can feed so many more with the plant-based products. I think a lot of it comes down to the economic structure and political will.

Watch the Future of Plant-Based Foods

https://youtu.be/u8uQlLGFv6Y

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Expansive Gaylord Hotels Re-Open Today Marking a Positive Return for the Hospitality Industry

Today marks a significant milestone in the return to business of the U.S. hotel industry, as three sprawling resorts reopen their doors. Ready to welcome back travelers this summer, Gaylord Rockies in Colorado, Gaylord Palms in Florida and Gaylord Opryland in Tennessee join the recently opened Gaylord Texan to offer four hotel and entertainment destinations that provide a multitude of experiences within acres of indoor space as well as outdoor pool play. Diverse summer programming includes family-friendly activities and live entertainment for all ages while socially distanced; the hallmarks of what consumers need from a summer escape in today’s travel environment.

In accordance with Marriott’s “Commitment to Clean” protocols, the resorts will provide enhanced cleaning technology, hospital-grade disinfectants, attendants dedicated to sanitizing frequently throughout the day, new social distancing protocols, and hundreds of new cleaning processes to take care of guests while they enjoy the resorts’ amenities. Additionally, the Gaylord Hotels ownership group, Ryman Hospitality Properties, Inc. selected Vanderbilt University Medical Center, a leader in medical research, as its official wellness advisor. These combined efforts will further support the multi-phased health and sanitation plans, procedures, and employee training.

Providing “everything in one place” for visitors, Gaylord Hotels are delivering re-imagined summer experiences and amenities to meet the demand of drive-market leisure travelers

Tripadvisor quietly tests consumer-to-travel agent service Reco

 Tripadvisor over the last few months, work has commenced on a new platform to connect consumers to "travel designers" who will plan and book their trip.

The service, known as Reco, works on both desktop and via a smartphone app for Apple devices, giving travelers access to a portfolio of agents for a $199 fee each time.

Travelers select dates for a trip, length of stay, type (getaway, festival, reunion, cruise, etc.), budget range, interests and "vibe" (romantic, spiritual, chill, etc.) and then Reco offers a range of matches to agents with expertise in those areas.

For More Information Click Below:

www.phocuswire.com/Tripadvisor-Reco-travel-agent-platform

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Group overview: Wyndham plans 128 hotel openings in the coming year

Key Take Away

 Wyndham has big plans for the coming years with 128 hotels and 28,758 rooms in their pipeline. The group’s focus lies on expanding its presence in the Asia Pacific region. It is unsurprising that the top 5 national growth markets include three countries in this region. 

China leads the list with 31 openings and 7,608 rooms. India and Vietnam round it out with 9 and 6 new properties, respectively. Argentina comes in second place with 12 launches and 1,046 rooms, followed by the United States with 10 new hotels and 3,009 rooms.

For More Information Click Below:

tophotel.news/group-overview-wyndham-plans-128-hotel-openings-in-the-coming-years-construction-report/?_lrsc=8be63461-c92c-4fdc-9851-53b798a772d0

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LG Pairing ‘Clean Remote’ With New Hotel TVs

Key Take Away

When hotels purchase a new hotel TV from LG, they will also receive a free “Clean Remote,” which LG says will help address the health concerns of travelers. Clean Remote is now part of LG Business Solutions USA’s new Health Protocol Initiative

The Clean Remote features a non-porous, sealed membrane that can reduce bacteria and germs by as much as 99% compared to traditional remotes.LG is offering the Clean Remote for a limited time.

For More Information Click Below:

www.tvtechnology.com/news/lg-pairing-clean-remote-with-new-hotel-tvs

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Five Star Unveils Two Flagship Stores In Delhi NCR Region

Key Take Away

Five Star, Charoen Pokphand foods PCL brand, established in 1985 in Thailand is on a major expansion drive. The Quick-Service Restaurant (QSR) is launching two flagship outlets in Gurugram and Ghaziabad which are Company Owned Company Operated.

Five Star aims to build up a franchise business with its branches in Delhi NCR via Franchisee Owned Franchisee Operated (FOFO) model. Our new outlets promise to manifest across different levels and will help us offer our customers a more wholesome experience.

As per the new guidelines by Union Home Ministry of India, Five Star Chicken decided to limit the capacity on sitting arrangements; hence there will be ten people in the entire restaurant at one time.

For More Information Click Below :

www.businessworld.in/article/Five-Star-unveils-two-flagship-stores-in-Delhi-NCR-region/23-06-2020-290276/

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New Virtual Restaurant Brands Company Virturant Out to Save the Restaurant Industry

Key Take Away

Virturant, the startup virtual delivery-only restaurant company launched in January 2020 to save the restaurant industry, creates an entirely new revenue stream for eateries with extra capacity looking to earn more money.  By making productive use of underused/unused kitchen staff and operational hours, restaurants can increase revenue and profitability.

It’s easy to manage orders on these platforms with innovative tablet integration software – as all four delivery apps are managed by one tablet and one printer all supplied by Virturant.

The Model

By entering into a licensing agreement, restaurants can go from producing the items on their existing menu, to also offering entirely new items

“In addition to a new customer base, the magic in our model is that peak ordering demand for delivery is different from peak serving time for the typical sit-down, fast-casual restaurant,” said Jon Register, CEO, Virturant.

For More Information Click Below:

www.restaurantnews.com/new-virtual-restaurant-brands-company-virturant-out-to-save-the-restaurant-industry-061620/

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Hospitality app launches to aid social distancing at venues

Key Take Away

While dine-in operations have started again in the UAE, many diners are still tentative about venturing out into the world amid a pandemic.

Reducing this problem for both diners and operators, Opaala has launched to help digitize much of the dine-in experience. The UAE-born tech startup provides a smart app to be used across participating hotels, restaurants, nightlife spots, and beach clubs.

Speaking about the startup, Opaala Co-founder Marwan Saab said: “It is easy for customers to be overlooked when venues are managing high footfall. 

watch a demonstration video below:

https://youtu.be/PP-8wxZ8fY0

For More Information Click Below :

www.caterermiddleeast.com/suppliers/84572-hospitality-app-launches-to-aid-social-distancing-at-venues

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Oberoi Hotels & Resorts resumes business with enhanced hygiene and safety protocols

Key Take Away

Oberoi Hotels & Resorts has opened its door to guests with enhanced safety and hygiene protocols. The group has elevated its Standard Operating Procedures (SOPs) which have been designed on the principles of The Oberoi Dharma, with the guest at the heart of everything. To ensure that all standards and protocols are adhered to, each hotel has a dedicated Hygiene and Safety Manager.

The Oberoi Group has also collaborated with Bureau Veritas, a world leader in laboratory testing, inspection and certification services

For More Information Click Below :

www.hotelierindia.com/business/11240-oberoi-hotels-resorts-resumes-business-with-enhanced-hygiene-and-safety-protocols

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Atmosphere Hotels & Resorts To Launch Ozen Reserve Vittaveli in October 2020

Key Take Away

The young and successful Indian Ocean hospitality group, Atmosphere Hotels & Resorts, has announced the launch of Ozen Reserve Vittaveli in South Male Atoll, Maldives; establishing its uber-luxe brand – The Ozen Collection. The resort will debut in October 2020.

The jewel of the crown, “Royal Reserve”, will offer 3,500 square meters of unmatched luxury and elegant living for a blissfully immersive stay.

 Ozen Tangalle takes the brand to the south coast of Sri Lanka and is scheduled to be launched in 2022.

For More Information Click Below:

www.traveltrademaldives.com/atmosphere-hotels-resorts-to-launch-ozen-reserve-vittaveli-in-october-2020/

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