Four Seasons Hotel Mumbai Announces Noel Mendes as Director of Food & Beverage

Four Seasons Hotel Mumbai, the city’s premier luxury destination, is delighted to announce the appointment of Noel Mendes as Director of Food & Beverage. With over a decade of experience in the luxury hospitality industry, Noel brings deep expertise, creative vision, and a passion for delivering exceptional guest experiences to his new role.

Having been an integral part of the hotel’s Food & Beverage team for the past two years as Food and Beverage Manager, Noel now steps into the role of Director of Food & Beverage, bringing with him extensive knowledge of luxury dining. His leadership has been instrumental in shaping the hotel’s signature culinary experiences at the reimagined AER, the award-winning rooftop bar, and the all-day dining restaurant Opus. In his new role, he will continue to curate innovative menus at these iconic restaurants, elevate service standards, and enhance the hotel’s reputation as a must-visit gastronomic destination.

“Noel’s leadership has been instrumental in shaping our signature dining experiences. We are confident that under his guidance, our Food & Beverage offerings will continue to reach new heights,” said Nitesh Gandhi, General Manager, Four Seasons Hotel Mumbai.

With a strong vision and a steadfast commitment to excellence, Noel continues to elevate the F&B landscape at Four Seasons Hotel Mumbai.

The Westin Hyderabad Mindspace Strengthens Leadership with Appointment of Sudipto Mukherjee as Director of Sales

Hyderabad, India, April, 2024 – The Westin Hyderabad Mindspace is pleased to announce the appointment of Sudipto Mukherjee as the new Director of Sales. With an illustrious career spanning over two decades in the hospitality industry, Mr. Mukherjee brings a wealth of expertise, strategic insights, and a proven track record of success to his new role.

Prior to joining The Westin Hyderabad Mindspace, Sudipto Mukherjee held the position of Account Director – National Sales at Marriott Hotels India Pvt. Ltd., where he managed sales operations for 112 hotels across India, based out of Hyderabad. In this role, he was responsible for developing and executing comprehensive sales strategies, managing key corporate accounts, and enhancing market share through strategic partnerships. Throughout his career, Sudipto has demonstrated exceptional leadership and a strong ability to drive business growth.

A leader par excellence, Sudipto has achieved significant milestones, including a notable 55% growth in corporate business against targets for 2024. He has successfully developed PAN India business accounts with multi-crore turnovers and managed high-profile relocation projects, such as securing 4,300 room nights for HSBC across several cities. Additionally, he has played a pivotal role in expanding market presence for The Westin Hyderabad Mindspace, particularly in establishing new wedding destination markets in Raipur and Kolkata.

On his appointment, Sudipto Mukherjee commented, "It is a privilege to join The Westin Hyderabad Mindspace, a brand synonymous with wellness and excellence. I am excited to contribute to the continued success of this outstanding property, and I look forward to building strong partnerships that reflect our core values of innovation, collaboration, and guest satisfaction."

Sudipto Mukherjee’s appointment as Director of Sales further reinforces The Westin Hyderabad Mindspace’s commitment to excellence and strategic growth. With his wealth of experience and proven success in driving business development, he is well-positioned to lead the property’s sales efforts, enhance partnerships, and contribute to the continued success of the brand.

Absolute Hotel Services Appoints Industry Veteran Dinesh Dahiya as Deputy Vice President - Commercial

Mumbai, 2025 – Absolute Hotel Services (AHS) India is pleased to announce the appointment of Mr. Dinesh Dahiya as its new Deputy Vice President - Commercial. With over 25 years of exemplary experience in the hospitality industry, Mr. Dahiya brings a wealth of knowledge, leadership, and strategic foresight to the organization.

This key appointment reinforces AHS India’s commitment to enhancing its leadership team and accelerating commercial success across its rapidly growing portfolio in one of the world’s most dynamic hospitality markets.

A Proven Leader with Award-Winning Excellence

Throughout his career, Mr. Dahiya has held leadership roles with some of the world’s most prominent hotel brands, including Starwood Hotels, Radisson Hotel Group, Accor, Fern Hotels, and Sayaji Hotels. His deep expertise in business development, revenue management, and sales strategy has consistently delivered outstanding results and driven brand growth.

Mr. Dahiya’s accomplishments have been widely recognized in the industry, His ability to achieve and exceed ambitious targets has earned him multiple prestigious awards, including:Most Fabulous Leaders Award at the Global MICE & Luxury Travel Congress & Awards (2020) Hospitality Superstars Award (2019)Enterprising Director of Sales & Marketing Award at the Hospitality & Travel Awards (2019)

These accolades are a testament to his ability to deliver beyond expectations, making him an valuable addition to Absolute Hotel Services India. His achievements reinforce AHS’s vision of setting new benchmarks in operational excellence and commercial growth.

Strategic Expertise That Drives Results

Mr. Dahiya brings extensive experience in hotel acquisitions, feasibility assessments, management contracts, and revenue optimization. His forward-thinking leadership has consistently enabled sustainable growth and operational efficiency—an ideal fit for AHS India’s mission to provide tailored hospitality solutions that fuel exponential expansion.

Commenting on the Appointment, Shalil Suvarna, Senior Vice President – Operations, Absolute Hotel Services India & South Asia, stated:

Santosh Sakpal Returns to Fort JadhavGADH as Executive Chef

Bringing a Legacy of Culinary Excellence!

Pune: A new chapter in culinary excellence unfolds at Fort JadhavGADH, Maharashtra’s only heritage fort hotel and a distinguished unit of Kamat Hotels India, with the appointment of Santosh Sakpal as Executive Chef. Bringing over 25 years of experience from some of India’s most prestigious hospitality establishments, such as Lemon Tree Premier, The Pride Hotel, The Corinthians Resort & Club, and Hotel Sun-N-Sand. With his expertise in menu innovation, cost control, and guest engagement, Chef Sakpal returns to Fort Jadhavgadh with a renewed vision — to seamlessly blend the rich culinary heritage of Maharashtra with innovative global flavors.

Hailing from a background deeply rooted in traditional Indian cuisine, Chef Santosh Sakpal’s culinary journey is nothing short of a flavorful adventure. From his early days as a Sous Chef at Fort JadhavGADH to leading kitchens across some of India’s finest hotels, his expertise shines in crafting authentic Maharashtrian delicacies—think Suralichi Vadi, Ukdiche Modak, Saoji Mutton, Tambda-Pandhra Rassa, and Bharli Vangi. His love for regional flavors is now blending seamlessly with farm-to-table dining, using fresh produce grown within the fort premises to offer guests an experience that’s as authentic as it is sustainable.

Returning to a place that holds sentimental value, Chef Sakpal is on a mission to create dining experiences that go beyond just great food. “Food is an emotion, a storyteller of tradition and culture. My aim at Fort JadhavGADH is to create an immersive experience where guests don’t just taste authentic flavors but truly connect with the stories behind them. Whether it’s a humble Varan Bhaat or an elegant candlelight dinner, every meal should leave a lasting impression,” he shares.

Guests can look forward to interactive dining concepts like live cooking stations, themed buffets, and exclusive candlelight dinners in breathtaking locations such as The Canopy and the poolside arena. At the fort’s beloved signature restaurant, Payatha, food lovers will be treated to a mix of traditional Maharashtrian flavors, global cuisine infusions, and indulgent sweet treats like Puran Poli and innovative Pani Puri variations.

With his passion for hospitality and keen eye for detail, Chef Santosh Sakpal’s return marks an exciting new chapter in Fort JadhavGADH’s culinary story. Guests can expect a journey of flavors, nostalgia, and creativity—all served with the warmth of true Maharashtrian hospitality.

Midhul Manmadhan Appointed Director of Human Resources at voco Monaco Dubai – an IHG Hotel

voco Monaco Dubai, part of the prestigious IHG Hotels & Resorts portfolio, is pleased to announce the appointment of Midhul Manmadhan as Director of Human Resources.

Located on the ultra-luxurious The Heart of Europe Island, within The World Islands, voco Monaco Dubai is a visionary property redefining island hospitality in the heart of Dubai. With this appointment, the hotel reinforces its commitment to creating an exceptional team culture and delivering world-class guest experiences.

Midhul brings a wealth of experience in human resource leadership and organizational development, with a proven track record of building high-performance teams across diverse hospitality environments.

“I’m honored to join voco Monaco Dubai at such an exciting time,” said Midhul. “This property holds immense potential, and I look forward to contributing to its growth and success. My sincere thanks to General Manager Manish Ahluwalia, Talent Acquisition Manager Rekha Prakash, and Group Director of HR Jelena Sreckovic for their trust and support.”

As voco Monaco Dubai gears up for its next phase of development and service excellence, Midhul’s leadership will play a key role in shaping its people-first culture.

About voco Monaco Dubai
Set against the dazzling backdrop of Dubai’s World Islands, voco Monaco Dubai blends contemporary flair with Monaco-inspired charm. As part of IHG Hotels & Resorts, the property offers signature voco warmth, eco-conscious practices, and standout experiences for guests from around the globe.

Sudeep Sharma appointed as Cluster General Manager for The Westin Mumbai Powai Lake & Lakeside Chalet, Mumbai – Marriott Executive Apartments

The Westin Mumbai Powai Lake and Lakeside Chalet, Mumbai – Marriott Executive Apartments are pleased to announce the appointment of Mr. Sudeep Sharma as the new Cluster General Manager. With over a decade of experience at Marriott International, Sudeep brings a wealth of leadership expertise and a passion for elevating guest experiences.

A seasoned hospitality professional, Sudeep has held diverse leadership roles across some of Marriott’s most distinguished properties. His hospitality journey began in Food & Beverage Service with Starwood Hotels at The Le Meridien, New Delhi, where he honed his skills in F&B operations. His career progressed with key roles at The Claridges, New Delhi, and The Taj Palace Hotel, Delhi. His journey with Marriott International started at the iconic JW Marriott Mumbai Juhu as Assistant Director of F&B. He then took on key roles at Jaipur Marriott Hotel, Courtyard by Marriott Ahmedabad, Fairfield by Marriott Lucknow, and Hyderabad Marriott Hotel & Convention Centre. Most recently, he served as General Manager at The Westin Pune Koregaon Park, where he drove exceptional growth in both guest experience and revenue.

Throughout his career with Marriott India, Sudeep has earned numerous accolades, including the FHRAI General Manager of the Year, Global Diamond General Manager for Fairfield by Marriott, and three ‘Spirit to Serve Our Guests’ awards for each hotel he has led as General Manager. He has also been recognised as APAC F&B Leader of the Year and APAC Restaurateur of the Year.

In his new role, Sudeep will oversee the strategic direction and operations of The Westin Mumbai Powai Lake, which is not just a tranquil urban resort but also one of Mumbai’s largest convention hotels, and Lakeside Chalet – Marriott Executive Apartments, the city’s premier long-stay destination. His focus will be on enhancing guest experiences, driving innovation, and fostering a culture of well-being, aligned with the brand ethos of Westin Hotels & Resorts and of Marriott Executive Apartments.

Expressing his excitement about this new chapter, Sudeep Sharma shared, “My goal is to create an environment where guests feel inspired and rejuvenated while ensuring our associates thrive in a culture of excellence.”

Beyond his professional achievements, Sudeep is known for his warm leadership style and commitment to mentorship, making him a respected figure among colleagues and industry peers. Outside of work, he enjoys fitness, family travel, and staying ahead of hospitality trends—elements that shape his dynamic approach to leadership.

Marriott International is confident that under Sudeep’s leadership, The Westin Mumbai Powai Lake and Lakeside Chalet – Marriott Executive Apartments will continue to set new benchmarks in guest experience, operational excellence, and luxury hospitality.

Sayaji Hotel Pune Appoints Nilesh Zade as Unit Finance Controller

Pune, April 2025 – Bringing over 18 years of financial expertise to the table, Nilesh Zade has been appointed as the Unit Finance Controller at Sayaji Hotel, Pune. Known for his strategic mindset and sharp analytical skills, Nilesh has previously held key positions at leading hospitality brands including Radisson Hotels, Pride Hotels, and Lemon Tree Hotels.

A postgraduate in Commerce from Savitribai Phule Pune University, Nilesh has a proven track record in driving profitability, enhancing cost control, and streamlining audit and budgeting processes. His approach to data-driven decision-making has consistently contributed to operational excellence.

"I’m excited to join the Sayaji Hotel Pune family," said Nilesh. "I look forward to contributing to the hotel’s continued financial growth while nurturing a culture of transparency, efficiency, and progress."

Ibis Styles Mysuru Announces The Appointment Of Uttaran Acharya As Front Office Manager

Mysuru, April 2025: ibis Styles Mysuru is pleased to announce the appointment of Uttaran Acharya as the Front Office Manager. With a career spanning over a decade in the hospitality industry, Uttaran brings with him a wealth of experience in front office operations, guest relations, and team leadership.

Prior to joining ibis Styles Mysuru, he served as Assistant Front Office Manager (Operational Head) at The Leela Bhartiya City, Bengaluru, where he was responsible for streamlining front office operations, enhancing guest satisfaction, and leading strategic initiatives that improved overall service quality. Uttaran has also held key positions at reputed hospitality brands including Radisson Bengaluru City Center, Royal Orchid Central, The Lalit Great Eastern Kolkata, and Le Meridien Kochi.

In his new role at ibis Styles Mysuru, Uttaran will lead the front office team with a focus on guest experience, service excellence, and operational efficiency. His deep understanding of customer service, team development, and process optimization is expected to further strengthen the hotel’s commitment to providing exceptional hospitality.

Commenting on the appointment, Mr. Ganesh Ram Iyer, Hotel Manager, ibis Styles Mysuru, said, "We are delighted to welcome Uttaran to the ibis Styles Mysuru family. His proven track record in managing dynamic teams and delivering memorable guest experiences aligns perfectly with our brand’s vision. We are confident that his leadership will further elevate our service standards and contribute to our continued growth."

Uttaran holds a Bachelor of Science in Hotel Management from Punjab Technical University and is fluent in English, Hindi, and Bengali. His appointment reflects ibis Styles Mysuru’s vision of nurturing dynamic talent and delivering memorable experiences through leadership excellence.

Lords Hotels & Resorts Appoints New Corporate General Manager

Lords Hotels & Resorts is pleased to announce the appointment of Sahil Bhargava as the new Corporate General Manager. 

Bhargava is a seasoned hospitality professional with over 20 years of experience in the hospitality industry. He has held leadership roles with renowned hotel chains. He has expertise in Sales, Operations, and Pre-openings, business development and operational excellence. With a strong background in managing diverse portfolios and delivering exceptional guest experiences, he brings a wealth of knowledge and strategic insight to the group. In his current role will be overseeing the pre-opening projects, growth and expansion plans in the western and central India.

Speaking on the appointment, Sudhir Jena, Corporate Vice President commented, “We are delighted to welcome Bhargava to the Lords family. His proven track record and deep understanding of the hospitality landscape will further strengthen our brand and help us scale new heights.”

Bhargava expressed enthusiasm about joining Lords Hotels & Resorts, stating, “It is an honour to be part of such a reputable and rapidly growing hospitality group. I look forward to contributing to its legacy of excellence and innovation.”

Hilton and Hilton Garden Inn Bengaluru Embassy Manyata Business Park Appoint Pavan Kumar as Commercial Director

Bengaluru, April 2025—– Hilton and Hilton Garden Inn Bengaluru Embassy Manyata Business Park are delighted to announce the appointment of Pavan Kumar as Commercial Director. With over 25 years of experience in the hospitality industry, Pavan brings a robust background in commercial strategy, sales leadership, and convention centre sales—a perfect fit for the city’s largest dual-branded hotel complex, with 619 room keys and an expansive MICE centre of 60,000sq. ft.

Pavan’s most recent role was the Vice President – Sales & Marketing at Royal Orchid and Regenta Hotels, where he led national-level sales initiatives and supported the group’s market expansion. Prior to this, Pavan was the Director of Sales & Marketing at Pullman and Novotel New Delhi Aerocity. He oversaw commercial strategies at one of the country’s high-volume business and MICE hotels where he managed large-format event planning, corporate client relationships, and business development initiatives.

Pavan brings valuable expertise in convention centre sales and strategic revenue management, which will play a key role in elevating Hilton and Hilton Garden Inn Manyata’s presence in South Asia’s growing hospitality landscape. With a proven track record in enhancing visibility, positioning, and revenue for large-scale event venues, he is well-equipped to advance the complex’s growth strategy in the region.

Speaking on his appointment, Pavan Kumar said, "I'm excited to join the vibrant team at Hilton and Hilton Garden Inn Bengaluru Embassy Manyata. As one of South India’s largest Hilton complexes, we are uniquely positioned to be a preferred destination for large-scale events in the country. With 22 versatile meeting spaces and dedicated breakout rooms, the complex offers a competitive advantage for planners seeking scale and convenience. Adding on to this, I look forward to leveraging my experience in convention sales and commercial strategy to strengthen our positioning and drive growth in this dynamic market."

Manish Garg, General Manager of Hilton and Hilton Garden Inn Bengaluru Embassy Manyata Business Park, added, “With our ambition to lead the MICE and business travel segment in North Bengaluru and beyond, we needed a strong commercial leader who understands the nuances of large-format events, convention sales, and corporate visibility. Pavan’s extensive experience, particularly his time at HICC and Pullman Aerocity, aligns perfectly with our goals. We are confident that under his leadership, the complex will continue to scale new heights and define excellence in hospitality.”

Philippe Vignon appointed Managing Director of Glion Institute of Higher Education

Glion Institute of Higher Education is proud to announce the appointment of Philippe Vignon as its new Managing Director, effective June 16th, 2025. 

Founded in 1962, Glion is a prestigious Swiss institution recognized globally for its excellence in hospitality management and luxury education. With its rich heritage, commitment to excellence, industry connections, Glion has become a benchmark in the academic world—shaping generations of leaders who elevate the hospitality, tourism, and luxury industries worldwide. The appointment of Philippe Vignon is a strategic decision to reinforce Glion’s identity as a Swiss-born global brand, and to accelerate its next phase of development, innovation, and influence. 

A profile in perfect harmony with Glion’s vision 

With over 30 years of experience at the helm of major international organizations in sectors ranging from tourism and aviation to digital media and education, Philippe Vignon brings a rare combination of strategic insight, cross-cultural leadership, and operational excellence. His career has been defined by transformative initiatives, business growth, and the ability to position brands as leaders in their respective domains. 

Career highlights include: 

• CEO, Geneva Tourism and Conventions: Transformed the institution into a high-performing Destination Marketing Organisation, leading to a 10% increase in regional tourism spending over four years. 

• CEO, Edipresse Digital – Edipresse Group: Designed and executed a comprehensive digital strategy across more than 50 websites, accelerating the group's transition to digital media. 

• General Manager Commercial Switzerland, Italy, Germany & Eastern Europe, easyJet: Oversaw the airline’s most profitable bases, spearheaded the launch of easyJet in Geneva, and delivered 1.5 million new passengers within 18 months. 

• L’Oréal Suisse SA: Advanced from Brand Manager to National Sales & Marketing Director, showcasing strong capabilities in brand development, team leadership, and commercial strategy.

His expertise also extends to several strategic advisory and board positions. He is a member of the Advisory Committee of the Doyof Al Rahman Program (Vision 2030, Saudi Arabia), and acts as a board advisor to Cabanner, a digital platform reinventing sustainable and exclusive travel, and to Sky2Share, a Swiss aviation initiative promoting eco-conscious private jet sharing. He is also an independent board member of the Hôtel des Horlogers, an innovative sustainable luxury property developed by Audemars Piguet in the Vallée de Joux. 

Leading with purpose  

Philippe’s extensive international background, his ability to align stakeholders across cultures, and his deep understanding of both business and education make him the ideal leader to further Glion’s mission. He will oversee Glion’s campuses in Switzerland and the UK, forge strategic partnerships with key players in hospitality, tourism, and luxury, and enhance the student experience through innovation and operational excellence. 

In addition, he will be tasked with spearheading Glion’s global expansion ambition, identifying new growth markets, fostering institutional collaborations, and scaling Glion’s influence in regions where excellence in hospitality education is in growing demand.

Philippe Vignon commented: 
"Joining Glion means embracing a mission that transcends education—it’s about shaping the future of a vital global industry. Glion represents Swiss excellence, service refinement, and intellectual elegance. I am honored to lead this prestigious institution and determined to elevate its global relevance and impact in a changing world."

Pierre Salles, Chair of the Glion Governing Board, stated: 
"Philippe Vignon is a leader of vision and execution. His ability to transform and uplift organizations aligns perfectly with Glion’s DNA. We are confident he will reinforce Glion’s academic excellence while expanding its global footprint." 

Benoît-Etienne Domenget, CEO of Sommet Education, added: 
"Philippe brings a rare blend of strategic clarity, operational experience, and human leadership. He fully understands the positioning of a Swiss heritage brand like Glion and will guide its expansion with authenticity and ambition. His appointment marks a decisive step in our mission to educate the future leaders of hospitality and luxury." 

New Meliá Pattaya Hotel Appoints Peter Laird as F&B Director

PATTAYA (April 2025) – An Irish and British national with two decades of hospitality experience in Asia and Europe has been named Meliá Pattaya Hotel’s director of food and beverage.

Peter Laird has joined the 234-room Meliá Pattaya to create culinary and beverage concepts and menus and to deliver quality hospitality through training and analysis.

He will also manage the revenue and costs of the hotel’s rich culinary landscape, featuring the hotel’s rooftop restaurant and bar, Yitong Chinese Restaurant & Sky Bar, that serves Cantonese cuisine with some Sichuan choices, all-day dining restaurant Sanehh Sarae that specialises in fresh, locally sourced seafood, and Japanese-Peruvian Nikkei restaurant Den.

Laird has worked in Thailand since 2018. Before joining Meliá Pattaya, Laird was the director of F&B at Sofitel Krabi Phokeethra Golf & Spa Resort. Previously, he was the assistant director of F&B at Sofitel Bangkok Sukhumvit and opened the hotel’s Belga Rooftop Bar & Brasserie.

In the early to mid-noughties, he studied at Welbeck Defence Sixth Form College in England. Laird went on to become the banquets and events manager at Matfen Hall Golf & Spa Hotel, general manager of All Bar One venues across England and the general manager at Brouge Twickenham before moving to Thailand.

“Peter is a results-driven and versatile professional with a track record of bringing remarkable projects to fruition, pin-pointing sales opportunities and encouraging positive efforts from his entire team,” said Meliá Pattaya’s General Manager Javier Gimeno. “He will undoubtedly thrive in making our F&B landscape Pattaya’s most desirable place to dine.”

“You’re only as good as your team and I have a history of developing my teams and promoting from within,” Laird added. “When we hire the right team and nurture their talent effectively, we are in a prime position to promote from within.”

Grand Mercure Mysore Welcomes Manoj Singh Bisht As Rooms Division Manager

Mysore,  April 2025 - Grand Mercure Mysore is pleased to announce the appointment of Manoj Singh Bisht as its new Rooms Division Manager. With over 11 years in the hospitality industry, Manoj has showcased a deep understanding of guest services, front office operations, and seamless room management.

As the Rooms Division Manager at Grand Mercure Mysore, Manoj will oversee guest services at Grand Mercure Mysore, ensuring seamless operations while maintaining exceptional service standards. His role also involves addressing guest needs and implementing strategies to drive revenue growth and optimize the department’s financial performance.

Manoj embarked on his professional journey as a Front Office Supervisor, steadily advancing to become a Guest Service Executive, demonstrating his commitment to excellence in hospitality. In his most recent role as Director of Guest Services at ibis Bengaluru Hosur, he played a key role in elevating service quality and operational efficiency. His extensive experience includes working with prestigious hospitality brands such as IHG Hotels & Resorts, ITC Hotels, and Le Méridien, refining his expertise in luxury service and guest experience management.

Expressing his delight, Manoj stated, "I am thrilled to join the team at Grand Mercure Mysore. I look forward to working together to create seamless and memorable stays, ensuring every guest feels the genuine warmth of Mysore hospitality. I am committed to raising the bar and setting new standards of excellence for our guests."

Parag Shah Appointed As General Manager At Grand Mercure Bangalore

Bangalore, April 2025 - Grand Mercure Bangalore is pleased to announce the appointment of Mr. Parag Shah as its new General Manager. 

Mr. Shah brings with him over two decades of rich and diverse experience in the hospitality industry, including more than ten years with Accor, where he has successfully led and contributed to iconic brands such as Raffles, Fairmont, Sofitel, Novotel, and Mercure. Before this appointment, he served as General Manager at Mercure Hyderabad KCP, where he played a pivotal role in driving operational excellence and elevating guest satisfaction, earning multiple industry accolades, including “General Manager of the Year” by FHRAI and Accor South Asia. 

A results-driven leader, Mr. Shah is known for his strategic vision, commitment to service excellence, and deep understanding of the evolving needs of today’s travelers. His leadership at Grand Mercure Bangalore will focus on enhancing guest experiences, driving sustainable growth, and nurturing a culture of excellence among the team. 

Commenting on his new role, Mr. Shah said, “I am honored to join Grand Mercure Bangalore  and look forward to working with the talented team here to further elevate the hotel’s offerings  and create memorable experiences for our guests.” 

Grand Mercure Bangalore welcomes Mr. Shah and looks forward to his leadership in taking  the property to new heights.

Vaibhav Sagar appointed as the General Manager of soon-to-open Udaipur Marriott Hotel

With nearly two decades of extensive experience in the hospitality industry, Vaibhav brings a proven track record of leadership, operational excellence, and strategic vision to the role

National, April, 2025 – Udaipur Marriott Hotel, the first hotel set to open in Udaipur under the flagship Marriott Hotels brand, today announced the appointment of Vaibhav Sagar as its General Manager. With nearly two decades of extensive experience in the hospitality industry, Sagar brings a wealth of expertise in operations, strategic planning, and team leadership.

Sagar began his career with Hyatt Hotels, before making a successful transition into banking, where he worked with IDBI and Kotak Mahindra Bank. His return to hospitality saw him take on leadership roles with globally acclaimed hotel chains including InterContinental Hotels Group, Hilton Hotels & Resorts, IHHR Hospitality, and Radisson Hotel Group. This cross-industry experience has equipped him with substantial expertise in marketing, finance, and performance-driven hotel operations. His strong background further complements his strategic mindset and innovative problem-solving abilities.

Before joining Udaipur Marriott Hotel, he served as General Manager at Le Méridien Hyderabad since 2022, where he played a pivotal role in revitalizing the hotel’s performance, significantly enhancing guest satisfaction scores, operational efficiencies, and commercial outcomes. An alumnus of Cornell University's executive education program, Sagar also holds an MBA in Marketing and Finance.

Upon his appointment, Sagar expressed his enthusiasm: “I am honored to take on the leadership of Udaipur Marriott Hotel, a property with immense potential in one of India’s most vibrant hospitality markets. I look forward to collaborating with the talented team here to deliver exceptional guest experiences and set new standards of service in the region.”

Sagar’s proven leadership, cross-industry expertise, and commitment to service excellence position him as a valuable asset to the Udaipur Marriott Hotel team. His appointment is expected to enhance the hotel’s performance, strengthen its market presence, and deliver world-class experiences for guests.

Nestled against the majestic Aravalli Hills and overlooking the tranquil Fateh Sagar Lake, Udaipur Marriott Hotel is set to open in April 2025, marking Marriott International’s debut in the city of Udaipur in Rajasthan.

Mercure Lucknow Gomti Nagar appoints Mr. Amit Kapoor as the General Manager

Amit Kapoor is all set to embark on a new and exciting journey from Mercure Lucknow Gomti Nagar where he has been appointed the General Manager. Amit is ready to take on an all-encompassing role of the General Manager at newly opened Mercure Lucknow and will be responsible for the hotel’s overall performance in addition to front-lining all conversations.

In a career spanning more than two decades in the hospitality industry, Amit has impressive track record of success as he held prominent leadership positions at esteemed luxury brands, including Grand Hyatt, Marriott and Accor, shaping his reputation as a dynamic hotelier with a strategic vision. Before joining Mercure, he served as General Manager at Sarovar Hotels & Resorts, a leading hospitality firm. His career highlights also include roles such as Director Food and Beverage at Hyatt Chandigarh and Food and Beverage manager at Marriott International, where his leadership contributed to the hotels’ enduring success.

The Ritz-Carlton, Pune Announces Elevation of Key Leaders Across Departments

Pune, April 2025 : The Ritz-Carlton, Pune proudly announces the elevation of three dynamic professionals into strategic leadership roles across Marketing, Human Resources, and Operations. These appointments underscore the hotel's commitment to nurturing in-house talent and fostering a culture of excellence and innovation.

Jui Manjare – Front Office Manager

Jui Manjare has been appointed as Front Office Manager at The Ritz-Carlton, Pune, taking charge of one of the most pivotal departments in delivering the signature Ritz-Carlton guest experience. With a deep-rooted passion for guest relations and a career built around operational excellence, Jui steps into this role with a strong foundation in luxury service standards, team leadership, and personalized hospitality.

Her elevation comes as a natural progression, driven by her consistent performance, eye for detail, and commitment to The Ritz-Carlton values. As Front Office Manager, Jui will be responsible for leading the arrival and departure experience, overseeing the concierge and guest relations teams, and ensuring seamless service delivery that delights and inspires. Her ability to foster a culture of empathy, anticipation, and intuitive service will further elevate the property's reputation for excellence.

Jui's focus will also be on developing team members, enhancing operational efficiencies, and ensuring every guest touchpoint is infused with warmth and authenticity.

Henna Punjabi Multi-Property Director of Marketing

Henna Punjabi has been elevated to the role of Multi-Property Director of Marketing, overseeing the branding and communications strategies for both The Ritz-Carlton, Pune and Marriott Suites Pune. With close to two years in the Pune cluster and nearly a decade of experience in the hospitality and media industry, Henna’s career has spanned renowned names including InterContinental Hotels & Resorts, The Oberoi Group, Times of India, and Marriott International. Her sharp acumen in storytelling and her ability to harness digital platforms have helped shape compelling brand narratives across multiple touchpoints.

In her new role, Henna will be responsible for building brand equity through strategic marketing, digital innovation, and public relations while driving visibility for the hotels' acclaimed restaurants, wellness experiences, and luxury offerings. Her focus remains on blending brand legacy with contemporary storytelling, ensuring every campaign resonates with guests and reflects The Ritz-Carlton’s ethos of elegance and excellence.

Holding a Communications degree and an MBA in Media Management, Henna brings a strong academic foundation to her role, which she balances with creativity, leadership, and a hands-on approach to execution. Outside of work, she enjoys reading, city explorations, and curating musical soundscapes.

Asmita Deshpande Human Resources & Training Manager

Asmita Deshpande has transitioned into the role of Human Resources & Training Manager at The Ritz-Carlton, Pune after a successful tenure of two years as Learning and Development Manager. A veteran in the hospitality learning domain with over 13 years of experience, Asmita has a track record of designing impactful programs that drive employee engagement, retention, and performance.

Prior to joining The Ritz-Carlton, Pune, she held a key leadership role at Radisson Blu Hotel & Spa, Nashik, where she was instrumental in curating tailored training initiatives that empowered teams and led to operational excellence. At The Ritz-Carlton, Pune, she will now lead the dual portfolio of Human Resources and Training, focusing on developing holistic strategies that not only address talent development but also strengthen the hotel’s people-first culture.

Her role includes conducting organization-wide training needs assessments, developing leadership pipelines, and collaborating closely with departmental heads to align team growth with hotel objectives. She holds a Master’s degree in Hospitality and Tourism Management and is deeply committed to modern learning methodologies, employee wellbeing, and inclusive growth.

Sheraton Grand Palace Indore Welcomes Neil James as the General Manager

National, April, 2025 – Sheraton Grand Palace Indore is delighted to welcome Neil James as its General Manager. With 18 years of hospitality experience, marked by robust leadership, operational expertise, and a keen focus on guest satisfaction, Neil is set to drive significant value for the hotel.

As the General Manager of Sheraton Grand Palace Indore, Neil will be responsible for overseeing all aspects of hotel operations, ensuring exceptional guest experiences, driving strategic growth, and strengthening the property’s positioning in the market. His extensive knowledge in hospitality management, coupled with a passion for innovation and service excellence, will further enhance the hotel's reputation as a premier destination for luxury stays, dining, and events.

Neil's notable 18-year career showcases a remarkable trajectory, beginning as a Front Office Associate and culminating in roles like Director of Rooms. His extensive experience spans renowned brands such as Four Points by Sheraton, Le Meridien, and Courtyard by Marriott, both domestically and internationally. Most recently, as General Manager of Courtyard by Marriott Vadodara, he significantly elevated the hotel's market standing and service quality. His contributions to the hospitality industry have garnered him significant recognition. He received the Hotel Bloggers Association's 2024 'Best General Manager, Gujarat' award, the prestigious Stephen G. Marriott Culture Award in 2018 for his positive workplace cultivation, and led his previous hotel to achieve the Platinum & Golden Circle Award for two consecutive years, showcasing his dedication to exceptional service.

On his appointment, Neil said, “Stepping into this role at Sheraton Grand Palace Indore is an honor. I'm excited to join this exceptional team and contribute to the hotel's continued success. My vision centers on elevating guest experiences through innovative approaches, ensuring seamless operational efficiency, and fostering a culture of excellence. I believe in empowering our team to deliver unparalleled service, creating truly memorable stays for every guest. Together, we will build upon the hotel's strong foundation, embracing new opportunities and solidifying its position as a leading destination in the region.” 

Beyond the world of hospitality, Neil finds balance and rejuvenation through his passions for reading and maintaining an active fitness regime.

Courtyard by Marriott Shillong Welcomes Prashant Tiwari as New Food and Beverage Manager.

Courtyard by Marriott Shillong is delighted to announce the appointment of Prashant Tiwari as its new  Food and Beverage Manager. Bringing a wealth of experience and a visionary approach, Mr. Tiwari is set  to elevate the hotel’s culinary and service offerings to new heights. 

A seasoned hospitality professional, Mr. Tiwari has built an impressive career with renowned global  brands such as Marriott International, Accor, and Taj Hotels. Recognized for his strategic expertise and  operational excellence, he has a strong track record in financial planning, cost control optimization, and  driving consistent revenue growth through innovative F&B concepts and service enhancements. 

Before joining Courtyard Shillong, Mr. Tiwari held key leadership positions across prestigious  establishments, showcasing his expertise in pre-opening operations, restaurant management, and guest  service excellence. 

Speaking about his new role, Mr. Tiwari expressed his enthusiasm, stating, “Joining Courtyard by  Marriott Shillong is both an honor and an exciting opportunity. Shillong’s vibrant culture and evolving  culinary scene provide the perfect platform to innovate and create exceptional dining experiences. I look  forward to collaborating with the passionate team here to craft memorable gastronomic journeys for  our guests.” 

With his deep operational insight and guest-centric philosophy, Mr. Tiwari is set to redefine the food  and beverage experience at Courtyard by Marriott Shillong.

Holiday Tribe Strengthens Leadership Team with Key Appointments

National, April 2025: Holiday Tribe, a travel-tech company redefining leisure travel, has announced significant appointments to its leadership team. The brand welcomes Varun Anand as Head of Marketing and Nikhil Kher as Head of Strategic Alliances. These additions reinforce the company’s commitment to transforming the holiday experience for modern travelers.

“We are thrilled to welcome Varun and Nikhil into the Holiday Tribe fold,” said Anshu Sharma and Chirag Goyal, Co-founders of Holiday Tribe. “With the brand at a pivotal stage of growth, we are excited about the expertise and passion they bring to the leadership team. Together with our dedicated team of Tribers, they will help us deliver exceptional experiences and drive the next phase of our journey.”

Leadership Strengths
Varun Anand, with over 16 years of marketing experience, will spearhead Holiday Tribe’s marketing strategy. His role will focus on elevating brand awareness, expanding digital outreach, building consumer engagement, and strengthening the brand’s positioning in India's competitive travel market. Anand, who has previously worked with Adobe, MakeMyTrip, and Vodafone, is known for his success in launching impactful marketing campaigns and creating strong brand identities.

“I am excited to embark on this remarkable journey with Holiday Tribe,” said Anand. “My focus will be on creating deeper brand preference and driving brand love as we continue to innovate and grow.”

Nikhil Kher will take the helm as Head of Strategic Alliances, building partnerships aligned with Holiday Tribe’s vision for the travel sector. With 18 years of experience in hospitality and travel-tech, Kher is an expert in strategic planning and revenue management. His expertise comes from leading roles at RateGain, Key Hotels, Ginger Hotels, and OccuMax, among others.

“By fostering strong partnerships and driving innovation, we aim to create meaningful opportunities for growth in the travel and tourism industry,” said Kher.

Innovation in Travel
For over two years, Holiday Tribe has been setting benchmarks in holiday planning through cutting-edge technology and deep travel expertise. The company has introduced instant customized packages with expert assistance and an AI-powered self-planning and booking platform. These initiatives position Holiday Tribe as India’s first leisure travel brand to disrupt the self-planning and holiday booking experience.

About Holiday Tribe
Holiday Tribe specializes in leisure travel, blending technology with human expertise to create memorable holiday experiences. The brand’s extensive supply network includes over 100,000 hotels and one million activities worldwide, catering to diverse traveler preferences. With partnerships across major tourism boards, including Mauritius, Dubai, Switzerland, and Australia, Holiday Tribe has curated holidays to over 30 destinations globally. Recognized as the Emerging Holiday Tech Company at the India Travel Awards 2023, Holiday Tribe aims to revolutionize travel for Indian holidaymakers.