The Orchid Hotel Mumbai Appoints New Corporate Housekeeper

Mumbai: The appointment of Kavita Shah as Corporate Housekeeper marks a significant milestone for the leadership team at The Orchid Hotel, Mumbai.

Throughout her distinguished career, she has held leadership roles at Taj Exotica Resort & Spa, Dubai; Vivanta President (formerly Taj President), Mumbai; and Millennium Airport Hotel, Dubai. Recognised for her people-centric leadership and operational expertise, Kavita has successfully managed large teams, improved service standards, enhanced processes, and driven cost efficiencies.

Her achievements have earned her top industry accolades including South Asia Housekeeping Hotelier of the Year (2018–2019) by Stelliers and Best Housekeeper in Asia (2018–2019) by the Asian Housekeepers Association. A graduate of IHMCTAN Bangalore, she also holds advanced certifications from AHLEI and Cornell University.

Commenting on her new role, Kavita Shah said, “Housekeeping plays a pivotal role in shaping the guest experience. I’m excited to contribute to The Orchid Mumbai’s commitment to quality, sustainability, and care.”

With this appointment, The Orchid Hotel, Mumbai, looks forward to setting new benchmarks in hospitality through meticulous housekeeping standards and an enhanced guest experience.

Courtyard by Marriott Ranchi Welcomes Prashant Kumar as Assistant Finance Controller

Ranchi: Courtyard by Marriott Ranchi is pleased to have Prashant Kumar as its Assistant Finance Controller, leading the finance function with precision and dedication.

Prashant brings with him extensive experience from renowned international brands such as Marriott International, Ramada and Hyatt Hotels. Over the years, he has been closely involved in several pre-opening projects, where he successfully established financial systems, streamlined budgets, managed audits, and ensured compliance with brand and statutory standards. His expertise has been instrumental in supporting smooth transitions from pre-opening phases to fully operational hotels.

In his current role at Courtyard by Marriott Ranchi, Prashant is committed to enhancing financial efficiency, strengthening reporting processes, and mentoring his team to achieve operational excellence. Colleagues admire his approachable leadership style and his ability to balance accuracy with innovation.

James Muntode, Hotel Manager at Courtyard by Marriott Ranchi  commented: “Prashant’s financial acumen and collaborative spirit have greatly strengthened our operations. His contribution continues to play a vital role in preparing the hotel for long-term success.”

With his professionalism, experience, and forward-looking approach, Prashant Kumar stands as a valued member of the Courtyard by Marriott Ranchi leadership team.

Clarks Group Strengthens Leadership with New General Manager Appointments in Haridwar and Vadodara

The Clarks Group of Hotels has announced the appointment of seasoned hospitality professionals to lead two of its key properties — The Clarks Safari, Haridwar and The Clarks Collection, Vadodara.

Mr. Krishan K has been named General Manager at The Clarks Safari, Haridwar. With over 20 years of experience in the hospitality sector, Krishan has held leadership positions with renowned brands including Lords Hotels and The Clarks Hotels. Most recently, he served as General Manager at Unique Resort & Lifestyle in Valsad, Gujarat. His expertise spans across marketing, human resources, policy design, property signings, and strategic execution. He holds a Master’s degree in Hospitality Management.

At The Clarks Collection, Vadodara, Mr. Hiren Sonavane has been appointed as General Manager. Hiren brings 12 years of operational and managerial experience, having most recently served as Operations Manager at Sunday Hotels, Vadodara. Known for his ability to lead large teams and drive successful operational strategies, he holds a Bachelor of Science in Catering and Hotel Management from the Asia Pacific Institute of Management, Ahmedabad.

He was initially managing the Sunday Hotel in Vadodara, and later he managed the opening and management of DanCenter Company's luxury villas, apartments, and the Sunday Hotel in Goa. 

Speaking on the appointments, the Clarks Group stated that the new leadership will further strengthen the brand’s presence in the Haridwar and Vadodara markets, enhancing guest experiences and supporting the group’s growth strategy in these culturally significant destinations.

Kunal Naidu Elevated to Front Office Manager at DoubleTree by Hilton Goa, Panaji

National, September 2025: DoubleTree by Hilton Goa, Panaji is proud to announce the elevation of Kunal Naidu as the Front Office Manager. With over 14 years of extensive experience in the hospitality sector, Kunal’s promotion is a testament to his commitment, leadership, and operational excellence in enhancing guest satisfaction and driving revenue growth.

A graduate of Rizvi College of Hotel Management and Catering Technology, Mumbai, Kunal has built his career with leading hospitality brands including Ibis Hotels, Crowne Plaza Pune City Centre (IHG), and DoubleTree by Hilton Goa, Panaji. Over the years, he has excelled in managing front office, spa, recreation, and rooms operations, consistently driving guest satisfaction, implementing revenue-enhancing strategies, and strengthening compliance processes. Recognized for his creativity, analytical approach, and people-first leadership style, Kunal is respected for balancing operational precision with a strong guest-centric mindset, contributing significantly to business growth and team excellence.

“This elevation is both an achievement and an inspiration,” said Kunal Naidu. “As Front Office Manager, my focus will be on further enhancing the guest journey while fostering a culture of excellence and innovation. I look forward to creating memorable experiences that embody the spirit of DoubleTree hospitality.”

Welcoming this elevation, Harshad Nalawade, General Manager of DoubleTree by Hilton Goa, Panaji, remarked, “Kunal has consistently showcased remarkable leadership, strategic acumen, and the ability to inspire his team to deliver exceptional guest experiences. His elevation is a reflection of his hard work, creativity, and dedication to Hilton’s service philosophy. We are proud to see his growth within the organization, and confident he will continue to raise the bar for guest satisfaction and operational excellence.”

This elevation reinforces the hotel’s commitment to nurturing in-house talent and fostering leadership that drives both guest delight and business success.

About DoubleTree by Hilton Goa, Panaji

DoubleTree by Hilton Goa, Panaji is a premier hospitality destination located in the vibrant heart of Goa. Known for its warm hospitality, modern amenities, and personalized service, the hotel offers a blend of comfort and local charm. With a commitment to delivering exceptional guest experiences, DoubleTree by Hilton Panaji Goa is the ideal choice for both leisure and business travelers seeking memorable stays in this coastal paradise.

Fairmont and Raffles Jaipur appoint Sweta Sharma as Cluster Director of Revenue Management

Fairmont and Raffles Jaipur has appointed Sweta Sharma as the new Cluster Director of Revenue Management. With over ten years of experience in luxury hospitality, Sweta steps into the role with deep expertise in revenue optimization, market intelligence, and strategic pricing.

She most recently served as Director of Revenue at Raffles Udaipur, where she delivered strong commercial outcomes and reinforced the property's competitive positioning. Her career spans leadership roles at Holymont Resort as Director of Revenue & Strategy, The Leela Palace Udaipur as Revenue Manager, and Ananta Resort Udaipur as Assistant Manager – Revenue. Throughout her journey, Sweta has played a pivotal role in successful pre-openings, implemented advanced revenue systems, and earned accolades for driving performance excellence.

Rajat Sethi, Cluster General Manager of Fairmont and Raffles Jaipur, welcomed her to the leadership team, noting her strategic acumen and depth of experience as key assets in strengthening the cluster’s luxury positioning.

Sweta expressed her excitement about the new chapter, saying she’s honored to join two iconic properties known for their refined luxury and distinctive hospitality. Her focus will be on crafting sustainable revenue strategies, harnessing data-driven insights, and fostering cross-functional collaboration to elevate both hotels’ market leadership.

With her visionary mindset and proven track record, Sweta is set to play a vital role in enhancing commercial performance and further establishing Fairmont and Raffles Jaipur as premier destinations in India’s luxury hospitality landscape.

The Serai & Barefoot Resorts welcomes Prachi Tandon to elevate luxury experiences and inspire brand growth

With over 16 years of expertise in luxury, hospitality, and entertainment marketing and communications, Prachi Tandon is a seasoned strategic leader known for growth marketing, and creating compelling brand narratives with the precision of transformative digital engagement, contributing to increased revenues.

Prachi’s leadership blends strategic precision with creative excellence, media and public relations, digital storytelling, and brand communication. With proven expertise in building high-performing teams and crafting impactful campaigns, she brings a distinctive balance of business acumen and brand artistry to elevate the luxury quotient of every brand has led. She has worked previously with brands like The Leela Palaces, Hotels & Resorts, Raffles (Accor), Conrad Hotels & Resorts, PVR – The Luxury Collection and The Oberoi Hotels & Resorts. 

Now, as General Manager – Marketing & Communications at The Serai & Barefoot Resorts, Prachi brings her ethos of elegance and precision to shape the brand's voice and guest experience. With her, the resorts gain a visionary marketing leader committed to elevating experiential luxury and authenticity through evocative narratives and targeted engagement.

On the occasion, Malavika Hedge, Director, Café Coffee Day Hotels & Resorts, said “We are delighted to welcome Prachi Tandon to The Serai & Barefoot Resorts leadership team. Her proven expertise across marketing, digital innovation, and brand storytelling, combined with her ability to elevate luxury experiences, makes her an invaluable addition, as we continue to strengthen our presence in the growing leisure segment.”

Prachi Tandon, General Manager – Marketing & Communications, said, “I am truly excited to join The Serai & Barefoot Resorts at such a dynamic time for the industry. With the leisure segment witnessing remarkable growth, there is an immense opportunity to craft elevated experiences that resonate with discerning audiences. I look forward to contributing to the journey of innovation, excellence, and strengthening its luxury presence in this evolving landscape”.

Lords Hotels & Resorts is pleased to announce the appointment of Axat Sharma as the new General Manager – Learning & Development.

Mr. Sharma holds a Diploma in Hotel Management from IHM Mumbai and an MBA in Human Resources from ICFAI. Over the years, he has been associated with reputed hotel chains where he has successfully designed and implemented training programs, strengthened talent development initiatives, and supported employee growth at multiple levels. His experience in nurturing people and building effective learning frameworks has contributed to organizational success and excellence in every role he has undertaken.

In his new role, Sharma will lead the Learning & Development team at Lords Hotels & Resorts. He will focus on building skills, creating growth opportunities for employees, and encouraging a culture of continuous learning.

Vikas Suri, Vice President, Operations and Development expressed his enthusiasm on Sharma’s appointment, stating, ‘We are delighted to welcome him to the Lords family. His strong background in training and people development will add great value to our organisation. With his expertise, we look forward to building a stronger culture of learning and growth across all our hotels.

On his appointment, Sharma said, “I am delighted to join Lords Hotels & Resorts and look forward to supporting the team with learning initiatives that will help them grow and deliver their best.

IRA by The Orchid Hotel, Noida Welcomes Chef Rakesh Kumar Sharma as Executive Chef

Bringing over 19 years of culinary mastery and innovation, Chef Rakesh Kumar Sharma has been appointed as the Executive Chef at IRA by Orchid, Noida. A chef with diverse experience across leading hotel brands, Chef Rakesh is recognized for his passion, precision, and ability to create extraordinary dining experiences. 

Having sharpened his skills at some of the country’s most prestigious five-star hotel brands, including Radisson Hotels, Park Plaza, The Fern Hotels & Resorts, and Evolve Back, he has developed a versatile command over diverse cuisines. His leadership in the kitchen is marked by a commitment to excellence, attention to detail, and a deep respect for sustainability. 

At IRA by Orchid, Noida, Chef Rakesh leads the culinary team with a focus on freshness, authenticity, and guest satisfaction. His approach to food combines traditional flavors with modern techniques, crafting menus that are as memorable as they are meaningful. Whether it’s an elaborate buffet or an intimate à la carte experience, his creations consistently reflect his culinary philosophy—where every dish tells a story. 

Speaking about his passion, Chef Rakesh shares, “For me, food is about more than flavor, it’s about creating moments people remember long after the meal is over.” 

Chef Rakesh Kumar Sharma is not just a chef; he’s a curator of flavors, a mentor in the kitchen, and a trusted name in luxury hospitality dining.  

Summit Hotels & Resorts Appoints Prarit Aggarwal as Chief Resorts Officer

September 2025 : Summit Hotels & Resorts, one of India’s fastest-growing hospitality brands, has announced a key leadership appointment as the group expands its portfolio across Uttarakhand, Madhya Pradesh, and Odisha. The company has appointed Mr. Prarit Aggarwal as Chief Resorts Officer (CRO).

With over 27 years of experience in the hospitality industry, Mr. Aggarwal brings deep expertise in resort management, large-scale operations, and people-first leadership. He began his career with ITC Hotels during multiple pre-openings and went on to lead operations at Mahindra Holidays & Resorts India Ltd., where he managed 18 resorts across Uttarakhand, West Bengal, the North-East, and the Andaman & Nicobar Islands. He later served as CEO of Manu Maharani Resorts & Spa Pvt. Ltd., spearheading their entry into Uttarakhand’s luxury segment.

An alumnus of the University of Michigan’s Global Management Program and a Certified Hospitality Administrator, Mr. Aggarwal combines operational mastery with strategic vision. At Summit Hotels & Resorts, his leadership is expected to play a pivotal role in driving portfolio expansion, elevating guest experiences, and reinforcing the brand’s position in both regional and national hospitality.

Commenting on the appointment, Sumit Mitruka, Founder & CEO of Summit Hotels & Resorts, said: “This leadership addition comes at a crucial time as Summit accelerates its expansion into new geographies. With Mr. Aggarwal’s proven expertise in resort management, we are confident of strengthening our hospitality ecosystem while staying true to our commitment of creating memorable experiences for every guest.”

Lotus Eco Beach Resort, Murud Appoints Pratik Shinde as General Manager

Bringing with him over 15 years of versatile experience in the hospitality sector, Pratik Shinde has taken charge as the General Manager of Lotus Eco Beach Resort, Murud, part of the esteemed portfolio of Kamat Hotels (India) Ltd. Known for his operational acumen and guest-centric approach, he has successfully led teams across renowned hotels and resorts, ensuring a blend of profitability and memorable experiences. 

Throughout his professional journey, Pratik Shinde has contributed to the growth of several reputed properties, including Baywatch Resort Goa, Express Inn Nashik, Picaddle – The Luxury Boutique Resort Lonavala, Keys Prima Templetree Shirdi, Hotel MBC Citadel Nashik, and The Fern – Heaven on the Hills, Saputara. His career highlights include strengthening revenue strategies, refining service standards, mentoring teams, and implementing initiatives that enhanced both guest loyalty and brand positioning. 

Speaking on his new role, Pratik Shinde said, “Lotus Eco Beach Resort, Murud is a unique coastal destination that reflects the charm of nature with the warmth of Indian hospitality. My focus will be on curating experiences that guests cherish, while ensuring operational excellence and sustainable practices in line with the values of The Orchid Hotel Group.” 

In his leadership role, Pratik Shinde will steer the resort towards greater service innovation, stronger guest engagement, and efficient operations. His experience and vision are expected to further elevate the property’s appeal as a preferred leisure getaway along Maharashtra’s Konkan coast.

Manoj Kumar appointed General Manager of WelcomHeritage Cheetahgarh Resort & Spa, Rajasthan

September 2025: WelcomHeritage Cheetahgarh Resort & Spa is delighted to announce the appointment of Manoj Kumar as General Manager. With over 14 years of distinguished leadership in India’s premier hospitality sector, Manoj brings a wealth of experience in elevating guest experiences, enhancing operational excellence, and driving sustainable growth.

Throughout his impressive career, Manoj has been associated with esteemed hospitality organizations including JW Marriott Mumbai Sahar, The Westin Hyderabad, Taj Hotels, Caravela Beach Resort Goa, and Inner Living Hotels & Resorts where he has successfully driven guest engagement, F&B innovation, and team development, ensuring long-term brand loyalty and operational growth. He also founded Ancient Treasure Hospitality, where he conceptualized boutique stays, villas, and the celebrated Thynk Veg Café in Goa—settings renowned for innovation, meticulous attention to detail, and personalized service.

Manoj’s passion for heritage hospitality, sustainability, and talent development underscores his leadership philosophy. He is recognized for mentoring young professionals and building high-performing teams.

Nestled amidst the majestic Aravalli range, WelcomHeritage Cheetahgarh Resort & Spa is a serene 20-acre sanctuary that beautifully combines the Jawai wilderness with modern comforts of a luxury resort. The resort offers beautifully appointed lake-view rooms, and one or two bedroom chalets – some with private temperature-controlled swimming pools, with experiences such as leopard safaris, wellbeing spa, Rabari village walks, stargazing, and culinary excellence. Located within 3 hours from Udaipur and Jodhpur, Cheetahgrah Resort and Spa is an ideal retreat for those seeking tranquility, adventure, and a unique immersion into India’s enchanting heritage. 

Hyatt Ahmedabad Welcomes Gaurav Chandna as General Manager

Hyatt Ahmedabad is proud to announce the appointment of Gaurav Chandna as its new General Manager. With over two decades of distinguished experience in the hospitality industry, Gaurav brings a powerful combination of operational expertise, people-first leadership, and an unwavering commitment to guest satisfaction.

A graduate in Hotel Management, Gaurav began his journey with Hyatt as a Guest Service Associate at Hyatt Regency Delhi. From these humble beginnings, he has built a career marked by continuous growth, innovation, and excellence. His leadership journey has included pivotal roles at Hyatt Regency Delhi and, most recently, as Director of Operations at Grand Hyatt Gurgaon.

Throughout his career, Gaurav has been instrumental in launching award-winning restaurants, elevating service standards, and fostering a culture of employee engagement. His efforts have consistently translated into enhanced guest experiences and high-performing teams.

What truly distinguishes Gaurav is his authentic and empathetic leadership style. He leads not from a podium, but from the heart—creating safe, energizing spaces where team members feel valued, heard, and inspired to excel. His approach is rooted in trust, inclusivity, and collaboration, making him a natural catalyst for positive change.

Outside of work, Gaurav finds joy in spending time with his family, especially moments shared with his daughter, whose laughter and energy remind him of life’s true priorities. Few know that cooking is his personal sanctuary—a creative outlet where he finds calm and connection, especially when preparing meals for loved ones.

Reflecting on his new role, Gaurav shares:

“I am truly excited to take on this new role as General Manager. It’s an incredible opportunity to lead a passionate team and continue delivering exceptional experiences to our guests. I look forward to driving innovation, fostering a culture of excellence, and making Hyatt Ahmedabad a preferred destination for travelers and locals alike.”

We are thrilled to welcome Gaurav to the Hyatt Ahmedabad family and look forward to an inspiring new chapter under his leadership.

Crowne Plaza New Delhi Mayur Vihar Noida Appoints Mohit Singh as Director of Operations

New Delhi, September 2025 – Strengthening its leadership team, Crowne Plaza New Delhi Mayur Vihar Noida is delighted to announce the appointment of Mohit Singh as the hotel’s new Director of Operations.

Mohit’s journey is a true reflection of IHG’s Room to Grow philosophy. Having started with IHG in Food & Beverage leadership roles, he went on to gain diverse exposure across the industry before returning to IHG, where he most recently served as Director of Food & Beverage and Area F&B Champion at Holiday Inn New Delhi Aerocity. His steady rise within the organisation highlights IHG’s commitment to developing talent and creating leaders who are ready for the future of hospitality.

With more than 18 years of hospitality expertise, Mohit is known for his ability to reimagine guest experiences, integrate digital innovations into operations, and lead high-performing teams. Recognized as a forward-thinking strategist, he has consistently demonstrated how innovation and personalized service can go hand in hand. His vision for Crowne Plaza New Delhi Mayur Vihar Noida is centered around blended travel experiences that seamlessly cater to both business and leisure guests, while driving operational efficiency and guest satisfaction.

Pankaj Gupta, Area General Manager – Southwest Asia, IHG Hotels & Resorts and General Manager Crowne Plaza New Delhi Mayur Vihar Noida, said, “Mohit represents the kind of leadership the future of hospitality demands – agile, innovative, and people-focused. He has an eye for harnessing digital trends, creating experiences that resonate with today’s connected travelers, and building teams that thrive in a fast-evolving marketplace. His Room to Grow story reflects IHG’s culture of nurturing talent, and we are excited to see how his vision will elevate Crowne Plaza New Delhi Mayur Vihar Noida to become a benchmark for modern hospitality.”

Sharing his thoughts on the appointment, Mohit Singh said, “IHG has been at the heart of my professional journey, offering me the opportunity to evolve with the changing landscape of hospitality. At Crowne Plaza New Delhi Mayur Vihar Noida, my focus will be on shaping experiences that blend technology with human touch, embracing the rise of blended travel, and creating meaningful moments for our guests. I look forward to leading a team that continues to deliver excellence while driving innovation and growth.”

Beyond his extensive IHG journey, Mohit has also gained valuable experience with The Leela, Marriott, Radisson, Olive Bar & Kitchen, and Indian Accent, which further enriches his leadership perspective. Outside of work, he is passionate about traveling, exploring new culinary trends, and mentoring the next generation of hoteliers, bringing a holistic balance of professional excellence and personal passion to his role.

Four Seasons Hotel Mumbai Appoints Henna Punjabi as Director of Public Relations and Communications

Four Seasons Hotel Mumbai is delighted to announce the appointment of Henna Punjabi as Director of Public Relations and Communications. With a strong background in marketing and communications, Henna brings with her extensive experience in building brand narratives and executing high-impact campaigns that resonate with both guests and media.

Recognised with the Marketing Team of the Year award at the Marriott International APEC Elite Awards 2024 and named Runner-Up for Marketing & PR Person of the Year at the Hotelier India Awards, Henna has consistently demonstrated her ability to shape impactful stories and strengthen brand engagement across platforms.

In her new role, Henna will lead the hotel’s communications and brand positioning, overseeing media relations, strategic campaigns, and integrated marketing initiatives. Her ability to combine creativity with strategic insight will play a pivotal role in amplifying Four Seasons Hotel Mumbai’s presence as a luxury hospitality leader.

“Henna brings with her not just experience, but a true passion for building connections through storytelling. We are delighted to welcome her to Four Seasons Hotel Mumbai and look forward to the energy, creativity, and fresh perspective she will bring to our communications journey,” said Nitesh Gandhi, General Manager, Four Seasons Hotel Mumbai. 

With Henna on board, Four Seasons Hotel Mumbai reaffirms its commitment to excellence, where every detail, from service to storytelling, reflects the timeless elegance of the Four Seasons brand.

Sayaji Hotels elevates Saba Dhanani to Corporate Head – Marketing and Communications

National, September, 2025: Sayaji Hotels, a pioneer in Indian hospitality renowned for its signature ‘Yours Truly’ service, has announced the elevation of Saba Dhanani to the role of Corporate Head – Marketing & Communications. The move underscores the Group’s commitment to strengthening its leadership team and driving brand transformation, revenue growth, and long-term stakeholder value.

Saba Dhanani will spearhead marketing initiatives in line with the Group’s 2026 Brand Vision. In her new role, she will drive revenue-focused strategies through impactful campaigns, budget optimization, and cross-functional alignment. Saba will oversee brand scorecard compliance, new hotel launch readiness, and strengthen PR, media relations, and brand identity. 

Sharing her thoughts on the new role, Saba Dhanani said,

“It is a privilege to take on the responsibility of Corporate Head - Marketing and Communication at Sayaji Hotels. This role brings the opportunity to integrate strategy, creativity, and execution across marketing, communications, and brand. In this new role my focus will be on enhancing marketing’s contribution to revenue, maximizing campaign effectiveness, strengthening media and stakeholder relationships, and driving excellence aligned with our 2026 Brand Vision. I look forward to collaborating with our teams to elevate Sayaji Hotels’ brand presence and deliver lasting value to our guests and stakeholders.”

Congratulating her on the elevation, Raoof Dhanani, Managing Director, Sayaji Hotels, said,

“Saba brings a rare blend of strategic foresight, creative excellence, and vision for the brand. Her elevation marks a significant step in strengthening our brand voice and amplifying Sayaji Hotels’ presence in an increasingly competitive hospitality landscape. We are confident that under her leadership, the Group’s Marketing & Communications function will play a defining role in shaping our growth story.”

With this elevation, Sayaji Hotels reinforces its focus on empowering leaders who embody its ‘Yours Truly’ philosophy—placing genuine care, innovation, and memorable guest experiences at the core of its journey.

Clarks Exotica Convention Resort and Spa Announces Appointment of Debanjana as Senior Human Resources & Training Manager

Bengaluru, September 2025 - Clarks Exotica Convention Resort and Spa is pleased to announce the appointment of Ms. Debanjana as Senior Human Resources & Training Manager. With over 10 years of comprehensive experience in the hospitality industry, Debanjana brings a wealth of expertise in human resources, training, and operations to her new role.

Debanjana holds a Bachelor's degree in Hospitality Management & Hotel Administration from the prestigious Institute of Hotel Management (IHM) Bhubaneswar and completed her Post Graduation from Narsee Monjee Institute of Management Studies. Her foundational expertise lies in Food & Beverage operations, which has provided her with a deep understanding of service excellence and operational efficiency.

Throughout her distinguished career, Debanjana has worked with renowned hospitality brands including Hyatt Hotels, Specialty Restaurant, and Passcode Hospitality, gaining invaluable exposure to global hospitality standards and diverse operational models. In 2021, she transitioned into academia by joining the International Institute of Hotel Management (IIHM) Bengaluru as a Food & Beverage Faculty member, where she shared her industry expertise with aspiring hospitality professionals.

Following her academic experience, Debanjana joined Sarovar Hotels as an Assistant Training Manager and demonstrated remarkable career progression, advancing to the role of HR Manager. During her tenure, she successfully implemented comprehensive training programs, streamlined HR processes, and contributed significantly to employee engagement and retention initiatives.

In her new role at Clarks Exotica, Debanjana will lead the resort's human resources strategy, develop innovative training programs, and foster a positive organizational culture that promotes both employee development and exceptional guest experiences. This culture is rooted in collaboration, respect, and inclusivity, ensuring that every team member feels valued and empowered to contribute their best. By emphasizing continuous learning and open communication, she aims to create a workplace where employees not only grow in their professional journeys but also feel connected to the larger purpose of delivering memorable experiences to guests. Beyond her professional achievements, she maintains a passion for traveling and painting, interests that enrich her creative approach to training and development.

Ms. Debanjana Basak, Senior Human Resources & Training Manager, expressed her enthusiasm: "I am thrilled to be part of the Clarks Exotica family and contribute to creating an environment where both our team members and guests experience excellence. My vision is to build a culture of continuous learning and a strong organizational culture that not only enhances our service standards but also provides meaningful career growth opportunities for our employees."

Ms. Nilisha Ghuliani, Vice President, welcomed Ms. Basak to the organization: "We are delighted to welcome Debanjana to our leadership team. Her extensive experience across various facets of the hospitality industry, combined with her proven track record in human resources and training, makes her the perfect addition to drive our people strategy forward and maintain our commitment to delivering world-class hospitality experiences."

Debanjana's appointment reinforces Clarks Exotica Convention Resort and Spa's commitment to investing in top talent and maintaining its position as a leader in the hospitality sector.

The Ritz-Carlton, Pune and Marriott Suites, Pune announce the appointment of Mr. Siddhartha Nath as Multi Property Senior Manager – Marketing & Communications

Pune, September 2025: The Ritz-Carlton, Pune and Marriott Suites, Pune are pleased to announce the appointment of Siddhartha Nath as Multi Property Senior Manager – Marketing & Communications.

With over a decade of experience in marketing and communications, Siddhartha brings a wealth of expertise from leading hospitality brands including The Oberoi Group, Marriott International, and Hyatt. He has been a key driver behind successful brand campaigns and has consistently demonstrated a strong track record in implementing innovative marketing strategies. His proficiency in digital marketing and brand management will be instrumental in strengthening the hotel’s competitive edge and driving sustained growth.

Prior to joining The Ritz-Carlton, Pune and Marriott Suites, Pune, he served as the Marketing & Communications Manager at JW Marriott Bengaluru Prestige Golfshire Resort & Spa, where he was responsible for overall marketing strategy, brand positioning, content creation, public relations, digital campaigns, influencer collaborations, and strategic F&B promotions.

Siddhartha holds a postgraduate degree in General Management with specialization in Finance and Marketing, complemented by a Professional Diploma in Digital Marketing. This academic foundation equips him with a strong command of digital strategies and integrated brand communications, enabling him to drive impactful, results-oriented marketing initiatives.

In his new role, Siddhartha will be responsible for leading and overseeing all marketing and communications initiatives for The Ritz-Carlton, Pune and Marriott Suites, Pune. He will spearhead strategic brand positioning, drive integrated communication campaigns, and work closely with the leadership team to enhance visibility and strengthen the reputation of both the hotels.

Courtyard by Marriott Bengaluru Hebbal Appoints Amirtharaj Michael Antony as Mixologist

Bengaluru, September, 2025 – Courtyard by Marriott Bengaluru Hebbal is pleased to announce the appointment of Amirtharaj Michael Antony as Mixologist. With extensive experience across reputed hospitality brands in India and abroad, Michael brings with him creativity, technical expertise, and a passion for enhancing the guest experience through innovative beverages.

Prior to joining Courtyard by Marriott Bengaluru Hebbal, Michael has worked with leading hotels such as JW Marriott Mumbai and Westin Garden City Mumbai, along with international exposure at the Al Abraaj Group of Restaurants in Bahrain. He has been recognized for his inventive cocktails, his craft of creating house-made tonics and infusions and his signature recipes that highlight seasonal ingredients and bold flavors.

At Courtyard by Marriott Bengaluru Hebbal, Michael has introduced his own handcrafted tonics, developed using self-made recipes that balance botanicals and natural flavors. These innovations elevate the bar program and offer guests a truly distinctive and refreshing drinking experience. Known for his engaging interactions with guests, Michael believes in making every beverage a personalized experience. His approachable style and enthusiasm for storytelling allow him to connect with guests, turning each cocktail into not just a drink but a memory.

A Mechanical Engineering graduate from Mumbai, he pursued his passion for mixology with advanced training at the Cocktails & Dreams Beverage School, Mumbai. His unique blend of technical precision and artistic flair continues to define his work behind the bar.

In his new role, Michael will be instrumental in shaping the bar program at Courtyard by Marriott Bengaluru Hebbal, creating memorable experiences for guests while mentoring the next generation of bartenders.

Courtyard by Marriott Mahabaleshwar Appoints Shaoni Sen as Assistant Manager – Marketing & Communications (MARCOM)

Mahabaleshwar,  September 2025: Courtyard by Marriott Mahabaleshwar is pleased to  announce the appointment of Shaoni Sen as Assistant Manager – Marketing & Communications  (MARCOM). In her new role, Shaoni will be responsible for developing and executing innovative  marketing and communication strategies to strengthen the hotel’s positioning, drive guest  engagement, and further enhance its reputation as one of the most sought-after leisure destinations  in Mahabaleshwar. 

Shaoni brings with her over four years of diverse experience in marketing and communications across  the hospitality and lifestyle sectors. Most recently associated with Zing Restaurants Pvt. Ltd., she  successfully led 360-degree marketing campaigns, managed in-outlet events, spearheaded influencer  collaborations, and drove performance marketing initiatives across multiple digital platforms. Prior to  that, she worked with Bari Kothi Heritage Boutique Hotel and other notable lifestyle brands, where  she honed her skills in content marketing, brand collaborations, e-commerce marketing, and social  media storytelling. 

Her career highlights include conceptualising and executing high-impact digital campaigns, designing  brand strategies for boutique hospitality ventures, and collaborating with influencers to expand  audience reach. With hands-on expertise in SEO/SEM, performance marketing, website management,  and omnichannel campaigns, she has consistently translated insights into bold ideas that boost  visibility, bookings, and guest loyalty. 

Welcoming her to the role, Rahul Janve, GM, Courtyard by Marriott Mahabaleshwar, said, “We are  delighted to have Shaoni join our team. Her strong background in digital marketing, combined with  her creative flair and passion for hospitality, makes her the ideal fit to lead our marketing efforts. We  look forward to leveraging her expertise to strengthen our brand presence and deepen our connection  with guests.” 

Shaoni holds a Post Graduate Diploma in Digital Marketing with specialisation in Social Media and  Content Marketing from UpGrad (affiliated with MICA), along with a BSc in Economics (Honours) from  Calcutta University. Her appointment reflects Courtyard by Marriott Mahabaleshwar’s commitment  to fostering fresh perspectives and innovative strategies in hospitality marketing.

The Orchid Hotel, Pune Elevates Shawn Subramanian to General Manager – Sales

Pune: Recognizing a track record of consistent performance and strategic leadership, The Orchid Hotel, Pune, has elevated Mr. Shawn Subramanian to the position of General Manager – Sales.

In his previous role as Head of Sales and Marketing, Shawn played a pivotal role in driving strategic growth, building strong client relationships, and positioning the hotel as a leading eco-friendly luxury destination in Pune. With his extensive experience in hospitality sales and proven leadership, he has been instrumental in achieving consistent revenue growth and enhancing customer engagement across key markets.

In his new role, Shawn will lead the sales function with a focus on expanding business opportunities, strengthening partnerships, and driving sustainable growth in alignment with The Orchid’s vision of “Delighting Guests, Naturally.” His leadership will further reinforce the hotel’s position as a preferred choice for business and leisure travelers alike.

Commenting on the appointment, Mr. Subramanian said, “It is an honor to take on this new role at The Orchid Hotel, Pune. I look forward to continuing our growth journey, strengthening our brand presence, and creating meaningful experiences for our guests and partners.”

The Orchid Hotel, Pune congratulates Shawn on his well-deserved promotion and looks forward to his continued contributions in shaping the hotel’s success story.