Courtyard by Marriott Pune Hinjewadi Welcomes New General Manager Sachin Didolkar

Courtyard by Marriott Pune Hinjewadi has announced the appointment of Sachin Didolkar as its new General Manager. With over two decades of experience in the hospitality industry, Didolkar brings a wealth of operational expertise and leadership to the property, strengthening Marriott’s presence in one of Pune’s most dynamic business districts.

Sachin Didolkar has built his career across leading hospitality brands, holding key positions in operations and management. His journey reflects a strong focus on guest satisfaction, team development, and strategic growth. Prior to this appointment, he successfully led teams in multiple Marriott properties, where he was recognized for driving performance and enhancing service standards.

As General Manager, Didolkar will oversee day-to-day operations of Courtyard by Marriott Pune Hinjewadi, guest experience and service excellence initiatives, and strategic planning to strengthen the hotel’s positioning in Pune’s competitive hospitality market. He will also focus on team leadership and talent development to foster a culture of innovation and collaboration.

Speaking on his new role, Didolkar emphasized his commitment to delivering exceptional guest experiences while ensuring operational efficiency. His vision is to further enhance Courtyard by Marriott Pune Hinjewadi’s reputation as a preferred destination for both business and leisure travelers.

The appointment of Sachin Didolkar comes at a time when Pune continues to grow as a hub for IT, manufacturing, and education. With his proven track record, he is expected to play a pivotal role in strengthening the hotel’s market presence and aligning with Marriott International’s global standards of hospitality.

In summary, Courtyard by Marriott Pune Hinjewadi’s new leadership under Sachin Didolkar marks an important step in the property’s growth journey, promising enhanced guest experiences and operational excellence.

Crowne Plaza Greater Noida Welcomes New Heads of Departments- Arun Vats and Nileshwary Sharma

Greater Noida, November – Crowne Plaza Greater Noida is delighted to announce the appointment of Arun Vats as Executive Chef and Nileshwary Sharma as Director of Finance & Business Support, strengthening the hotel’s leadership team with their extensive experience and expertise.

Arun Vats brings over 22 years of culinary excellence, with a distinguished career spanning India, the Middle East, and international destinations. A graduate of the Institute of Hotel Management, Gurdaspur, Chef Arun began his journey with ITC Hotels at ITC Sonar Bangla, Kolkata, and has since contributed his talents to renowned brands including The Oberoi Hotels, Taj Group of Hotels and Hard Rock International. His international exposure includes stints on Carnival Cruise Lines (M/S Valor, Miami, USA) and Holland America Cruise Lines (M/S Westerdam), as well as prestigious roles in Oman and Seychelles. Most recently, he served as Director of Culinary for Accor Group at Novotel Dona Sylvia Resort Goa and Mercure Devaaya Resort, Goa. Chef Arun specializes in Indian, French, Italian, Thai, Brazilian, and Arabic cuisines and brings a passion for innovation and global culinary trends to Crowne Plaza Greater Noida.

Nileshwary Sharma joins as Director of Finance & Business Support with over 13 years of experience in financial leadership across the hospitality and corporate sectors. A Chartered Accountant (ICAI, 2012) and Bachelor of Commerce graduate from Mohan Lal Sukhadia University, Nileshwari has worked with prominent organizations including R.K. Jha and Associates, Sarupria Somani & Associates, Flicker Projects- Foods & Hospitality, and Alka Group of Hotels (Hotel Lakend, Jaisamand Island Resort & Ginger by Taj). Prior to joining Crowne Plaza Greater Noida, she held the position of Director of Finance at Ananta Hotels & Resorts, where she played a pivotal role in strategic financial planning and operational excellence.

Commenting on the appointments, Sharad K Upadhyay, General Manager, Crowne Plaza Greater Noida, said, "We are thrilled to welcome Chef Arun and Nileshwary to the Crowne Plaza Greater Noida family. Their remarkable expertise, global exposure, and leadership qualities will further elevate our guest experiences and operational standards. We are confident that under their guidance, our culinary and financial operations will reach new heights of excellence."

Both leaders are set to drive innovation and excellence, contributing to the continued growth and success of Crowne Plaza Greater Noida as a premier destination for business and leisure travellers.

Neha Chhabra Appointed General Manager of Sofitel Mumbai BKC

Sofitel Mumbai BKC has announced the appointment of Neha Chhabra as its new General Manager, marking a significant leadership move for the luxury property. With over 20 years of experience in luxury and business hospitality, Chhabra brings a wealth of expertise in operations, guest experience, and brand excellence to the Sofitel portfolio.

🌟 A Seasoned Hospitality Leader

• Neha Chhabra has held senior leadership roles across marquee hotels including JW Marriott Mumbai Sahar, The Trident Bandra Kurla, and The Oberoi New Delhi.

• Most recently, she served as General Manager at JW Marriott Goa, where she successfully positioned the hotel as one of North Goa’s premier luxury destinations.

• At Courtyard by Marriott Bengaluru Hebbal, she guided her team through the pandemic with agility, ensuring both operational excellence and financial resilience

  Her leadership has been widely recognized with multiple accolades:

• Goa’s Best General Manager 2024 – CMO Asia

• Leadership Excellence 2022 – APEC GM Awards

• Diamond General Manager of the Year 2021–22 – Courtyard Brand (Global)

• Honored among the Most Fabulous Women Leaders in Hospitality

• Hotel Manager of the Year 2019 – BW Hotelier & Stelliers South Asia

Reflecting on her new role, Neha Chhabra shared:

“Joining Sofitel Mumbai BKC is an exciting opportunity to build on the brand’s legacy of French sophistication and Indian hospitality. I look forward to leading the exceptional team here to further strengthen Sofitel’s position as Mumbai’s most distinguished luxury destination and to create meaningful, memorable experiences for our guests.”

📈 Strategic Direction

As General Manager, Chhabra will oversee:

• Overall operations and strategic growth of the property

• Enhancing guest experiences with Sofitel’s signature Art de Vivre (French art of living)

• Driving sustainable growth while nurturing creativity and excellence among her teams

Neha Chhabra’s appointment signals a new chapter for Sofitel Mumbai BKC, blending her proven track record in luxury hospitality with Sofitel’s French-inspired elegance. Her leadership is expected to further elevate the hotel’s standing as one of Mumbai’s most distinguished destinations for both leisure and business travelers.

Malaysia Aviation Group Announces Appointment of New President and Group Chief Executive Officer

India, November 2025 – The Board of Directors of Malaysia Aviation Group (“MAG”) today announced that Datuk Captain Izham Ismail will be retiring from his position as Group Managing Director effective 31 January 2026, following an accomplished career spanning more than four decades with the company. In line with the Group’s strategic succession plan, the Board has appointed Captain Nasaruddin A. Bakar (“Captain Nasa”) as President and Group Chief Executive Officer, a new designation succeeding the former Group Managing Director.

Datuk Captain Izham Ismail

Datuk Captain Izham began his career with Malaysia Airlines as a pilot in 1979 and rose through the ranks to hold various key leadership roles before being appointed as the Group Managing Director on 1 December 2017, making him the company’s longest-serving chief executive to date. During his tenure, Captain Izham oversaw key financial restructuring and operational improvement efforts that helped return MAG to profitability in recent years. The Group’s stronger financial position now puts it in a better standing to embark on its next phase of growth towards improved performance and more sustainable operations under new leadership.

Captain Nasa, a home-grown leader with more than three decades of experience across flight operations, management and strategic roles within MAG, has held several leadership positions within the Group, most recently as Chief Operating Officer of Malaysia Airlines. He brings extensive experience and a deep understanding of MAG’s business, culture and strategic ambitions, having led multiple transformation initiatives, including the successful turnaround of MASwings in 2022 and the implementation of profit-driven structures under the Long-Term Business Plan 2.0 (LTBP2.0).

As President and Group CEO, Captain Nasa will oversee the execution of MAG’s strategic priorities, driving operational excellence, customer experience and sustainable growth across both its airlines and non-airlines portfolio, as the Group advances its LTBP3.0 and strengthens its position as a leading aviation group.

Captain Nasaruddin A. Bakar

Captain Nasa's appointment marks an important milestone in MAG’s ongoing evolution, ensuring

continuity in leadership and execution across the Group’s portfolio of businesses.

Captain Nasa will be supported by a strong and capable management team across the Group and three profit centres - namely Airline Business, Loyalty and Travel Services and Aviation Services.

Dato’ Amirul Feisal Wan Zahir, Board Member of MAG and Managing Director of Khazanah Nasional Berhad, said, “On behalf of the Board and the entire MAG family, we extend our sincere gratitude to Datuk Captain Izham for his outstanding service and leadership. He has exemplified relentless commitment, integrity and passion in guiding MAG through pivotal periods of transformation and growth. His tenure has strengthened the Group, defined its strategic direction and fostered a high- performance culture that positions MAG for continued success. We wish him the very best in his future endeavours.

We are pleased to welcome Captain Nasa as President and Group CEO of Malaysia Aviation Group. He brings extensive experience within the Group and a deep understanding of the business and industry. The Board has full confidence in his leadership to advance MAG’s strategic priorities and strengthen the Group’s position in a competitive global aviation landscape.”

Grand Hyatt Mumbai appoints Prasad Prabhu as Learning and Development Manager

With over 18 years of experience, Prasad to drive a culture of continuous learning, leadership, and colleague growth at the iconic luxury hotel.

Grand Hyatt Mumbai has announced the appointment of Prasad Prabhu as Learning and Development Manager. With over 18 years of diverse experience across leading global hospitality brands, Prasad brings proven expertise in talent development, leadership capability building, service culture enhancement, and colleague engagement.

In his new role, Prasad will be responsible for driving the hotel’s learning and development strategy with a focus on strengthening leadership development, embedding Hyatt’s values through a culture of continuous learning, enhancing colleague engagement, and aligning training initiatives with operational and business goals.

An alumnus of the Welingkar Institute of Management, Mumbai, Institute of Hotel Management, Goa, and Institute of Hotel Management, Mumbai, Prasad has built his career across several prestigious luxury brands including The Indian Hotels Company Limited (Taj Hotels), InterContinental Hotels Group (IHG), The Leela Kempinski, The Zuri Hospitality Group, and Hyatt Hotels Corporation.

Most recently, Prasad served as Learning Manager at Grand Hyatt Goa, where he not only led property-level L&D but also contributed as an ASPAC Master Trainer for Hyatt Hotels Corporation, designing and facilitating impactful leadership and trainer capability workshops across the Asia Pacific region.

“I am delighted to join Grand Hyatt Mumbai and continue my Hyatt journey. I believe that when colleagues feel respected, supported, and motivated to grow, they naturally deliver better guest experiences. My vision is to build a workplace where learning is not just a function, but a culture,” said Prasad Prabhu

Hyatt Centric MG Road Appoints Sahil Ranaut as New General Manager

Bangalore, November 2025: Hyatt Centric MG Road Bangalore is thrilled to announce the appointment of Mr. Sahil Ranaut as its new General Manager, effective November 1st, 2025. In this role, Sahil will lead the hotel’s dynamic team and oversee all operations, with a keen focus on elevating guest experiences and driving impactful business results.

Sahil brings over 16 years of progressive experience in the hospitality industry, having commenced his journey with Marriott in 2009 as a Voyager Management Trainee in Revenue Management. His rich background includes significant tenures with both Marriott and IHG Groups before joining Hyatt in 2019. Most recently, he served as Area Director of Revenue Management at Park Hyatt Hyderabad, where he successfully led revenue strategies for 14 hotels across Southern India, demonstrating a results-driven approach coupled with a passion for precision and creativity.

Sahil describes his leadership style as empathetic and people-first, believing that genuine human connection is the foundation of impactful hospitality. His commitment to setting ambitious targets and delivering measurable outcomes is balanced by a creative edge fueled by his passion for culinary arts and attention to detail.

Reflecting on his career, Sahil shares, “As I begin this exciting new phase, I’m truly looking forward to collaborating closely with our incredible Hyatt colleagues to elevate the guest experience while driving impactful business results. I remain deeply grateful to the mentors and teammates who have shaped my journey so far — your guidance, support, and belief have made all the difference. Here’s to continued growth, meaningful partnerships, and creating memorable moments for our guests and teams alike.”

With a proven track record in launching new hotel properties, leading adaptive teams, and driving transformative growth, Sahil’s appointment further strengthens Hyatt Centric MG Road Bangalore’s vision of being at the forefront of contemporary hospitality in the city.

Park Hyatt Hyderabad Welcomes Shubham Mathur as Director of Engineering

Hyderabad, India – Park Hyatt Hyderabad is delighted to announce the appointment of Mr. Shubham Mathur as the Director of Engineering.

With over 17 years of extensive experience in hotel technical operations, Shubham brings a wealth of knowledge, an innovative mindset, and strategic expertise to the team. An Electrical and Electronics Engineering graduate from BAMS College, Agra, Shubham also holds a professional certification in Electrical CADD.

This appointment marks a homecoming for Shubham, who previously served as Chief Engineer at Park Hyatt Hyderabad for over two years before transferring to Hyatt Regency Oryx, Doha. Most recently, he held the position of Director of Engineering at Taj Sats Operations, Delhi.

Throughout his career, Shubham has demonstrated excellence in strategic financial planning, energy efficiency, preventive maintenance systems, internal controls, and talent development. His leadership and technical acumen continue to align seamlessly with Hyatt’s commitment to operational excellence and sustainability.

Michelin-Star Chef Joakim Prat Joins Roast CCx to Bring French Pastry to Hyderabad

The “King of Éclairs” brings his modern French artistry to India’s pioneering café concept

Hyderabad, India, November, 2025: Roast CCx, India’s most advanced cafe, merging innovation, craft, and culture, is set to elevate its culinary offerings with the arrival of Michelin Star awardee, Chef Joakim Prat, who will lead the brand’s Bakery & Pastry division starting 1st November 2025. Known globally as the “King of Éclairs”, Chef Prat brings with him a legacy spanning Nine Michelin stars and a mastery of modern French pastry. 

Chef Prat’s illustrious career includes heading pastry at some of the world’s most acclaimed restaurants, including Can Fabes (3★), L’Atelier de Joël Robuchon (2★), and The Greenhouse, London (2★). In 2015, he founded Maître Choux in London, the world’s first patisserie dedicated entirely to éclairs, choux, and chouquettes -  cementing his reputation as one of the finest pastry chefs of his generation.

At Roast CCx, Chef Prat will take up the position of Corporate Pastry Chef, oversee new product development, and mentor the in-house team while introducing international training standards. He will also collaborate closely with the coffee, chocolate, and gelato divisions, crafting inventive, cross-category dishes designed to surprise and delight guests. Chef Prat will also be bringing experimental dining experiences to Roast - creating a playground for exclusive, dessert-forward adventures.

“We could not be more thrilled to welcome Chef Joakim Prat to Roast CCx,” said Hanumanth Rao Naineni, Founder of Roast CCx. “Our approach has been centered around never compromising, and Chef Joakim marks a pivotal moment in this approach. With his experience, accomplishments and excitement, ` we are confident to sail into the future - a future where Roast is at the forefront of not just desserts, but culinary excellence.”

Chef Joakim Prat added, “I visited Hyderabad, and India for the first time earlier this year to spend a few weeks at Roast, training their teams and bringing a slice of my experience to a new country. Roast CCx and their pastry laboratory truly took me by surprise -  there were top of the line French machinery, luxury swiss chocolates and a team who had dedication, and a willingness to learn. This experience and my conversations with their team convinced me that this was an opportunity like no other, with a cafe like no other!”

Founded in 2019 by Hanumanth Rao Naineni, Roast CCx has grown from a single boutique coffee shop into a celebrated multi-outlet brand known for its uncompromising focus on craft, quality, and consistency. Its flagship, Roast CCx in Banjara Hills — a sprawling 60,000 sq. ft. destination with seating for 500 - features India’s first Loring S70 Peregrine industrial roaster, a 15,000sqft pastry laboratory, a private theatre, and a dedicated coffee experience centre, cementing their dedication to creating a holistic, world-class experience, right in the heart of Hyderabad. 

With Chef Joakim Prat joining the kitchen this November, Hyderabad’s culinary scene is set to witness a dessert revolution like no other. One defined by Chef Joakim’s years of dedication to his craft, and Roast’s uncompromising commitment to their customers. 

Courtyard by Marriott Bengaluru Hebbal Appoints Chef Mohd. Asif Qureshi as Master Chef -Nazaara

Bengaluru, October 2025: Courtyard by Marriott Bengaluru Hebbal is delighted to announce the appointment of Chef Mohd. Asif Qureshi as Master Chef-Nazaara. With over two decades of rich culinary experience across leading hospitality brands in India and abroad, Chef Asif brings his expertise in Indian, Mughlai and Awadhi cuisines to further elevate the hotel’s dynamic culinary offerings.

Chef Asif joins Courtyard by Marriott Bengaluru Hebbal from JW Marriott Bengaluru, where he served as Chef de Cuisine, curating exquisite dining experiences that celebrated Indian flavours with a contemporary touch. His illustrious career also includes key tenures at The Den Bengaluru, The Zuri Whitefield Bengaluru, ITC Fortune Select Trinity Bengaluru, Radisson Blu Paschim Vihar New Delhi, ITC Chola Sheraton Chennai, Radisson Hotel (GRT) Chennai, and ITC Maratha Mumbai. Internationally, he has led culinary teams at Daalchini Restaurant, Dubai, and Move N Pick Hotels, Madinah, Saudi Arabia.

Renowned for his mastery of traditional Indian cuisines, Chef Asif is passionate about infusing authenticity into every dish while seamlessly incorporating modern techniques and global influences. His approach combines deep-rooted culinary traditions with innovation, creating memorable dining experiences that resonate with today’s discerning guests.

Commenting on the appointment, Kadambari Sabharwal Talwar, General Manager, Courtyard by Marriott Bengaluru Hebbal, said, “We are delighted to welcome Chef Asif to our culinary team. His vast experience, especially in Indian and Awadhi cuisines, will add great value to our dining experiences. We look forward to his creative interpretations and the new energy he will bring to our culinary offerings.”

With Chef Asif at the helm, Courtyard by Marriott Bengaluru Hebbal continues to reinforce its reputation as one of Bengaluru’s most vibrant dining destinations, offering guests a refined yet diverse gastronomic journey.

Kranti Malay Ray Appointed Executive Chef at Courtyard by Marriott

Mahabaleshwar, October 2025: Courtyard by Marriott Mahabaleshwar is pleased to announce the appointment of Kranti Malay Ray as its new Executive Chef. With over a decade of experience in the hospitality industry, Chef Kranti brings a wealth of culinary expertise, leadership skills, and a passion for delivering memorable dining experiences.

Rahul Janve, General Manager, Courtyard by Marriott Mahabaleshwar, said, “We are delighted to welcome Chef Kranti to our team. His creativity, operational excellence, and dedication to culinary innovation will enhance our guests’ dining experience and inspire our culinary team.” 

In his role as Executive Chef, Chef Kranti will oversee all aspects of kitchen operations, including menu planning, food quality, cost management, and team development. He will focus on crafting innovative and locally inspired cuisine that delights every guest while maintaining the highest culinary standards.

Prior to joining Courtyard Mahabaleshwar, Chef Kranti served as Chef de Cuisine at Conrad Pune, where he played a key role in managing daily operations at the all-day dining restaurant Coriander Kitchen. Throughout his career, he has also contributed his expertise to leading hotels such as Hyatt Ahmedabad, Marriott Surat, Sheraton Hyderabad, Novotel Visakhapatnam, Marriott Agra, and Radisson Blu Karjat. He has led multiple menu innovations, food promotions, and special events, while mentoring and training kitchen teams to uphold excellence in food quality and service.

Speaking about his new role, Chef Kranti Malay Ray said, “I am excited to join Courtyard Mahabaleshwar and bring my culinary vision to life. My aim is to create memorable dining experiences for every guest while nurturing a passionate and talented culinary team.”

An alumnus of the Durgapur Society of Management Science, Chef Kranti graduated at the top of his class in Bachelor of Hotel Management and Catering Technology (BHMCT) and completed his industrial training at The Leela Kempinski, Kovalam Beach.

With this appointment, Courtyard by Marriott Mahabaleshwar continues to strengthen its commitment to providing exceptional hospitality and innovative culinary experiences that delight guests from across India and around the world.

Hyatt Centric MG Road Bangalore Appoints Michael Bikash Gomes as The New Human Resources Manager

Bangalore, October 2025: Hyatt Centric MG Road Bangalore is delighted to announce the appointment of Michael Bikash Gomes as its new Human Resources Manager. In this role, Michael will oversee the full HR lifecycle at the hotel, including recruitment, onboarding, performance management, training and development, employee relations, and compliance with labor laws.

Michael brings a wealth of experience from his 9-year tenure in the hospitality industry, most recently at Hyatt Place Hampi, where he managed HR functions and implemented the Hyatt People Philosophy with success. His expertise in HR policy development, employee engagement, and labor law compliance positions him well to strengthen Hyatt Centric MG Road Bangalore's human resources team and enhance the employee experience.

On joining the team, Michael Bikash Gomes shared, “Being back with the Hyatt Centric MG Road family makes me very happy! The warm welcome and support from everyone have warmed my heart. I'm thrilled to be back on such a vibrant team and am looking forward to developing, learning, and making memories with the Centric Circuit team. Cheers to a wonderful adventure!”

Hilton Jaipur welcomes Chef Tapeswar Jana as Executive Chef

Hilton Jaipur announce the appointment of Chef Tapeswar Jana as its new Executive Chef. With an illustrious 14-year career in the hospitality industry, Chef Tapeswar brings a dynamic vision and a remarkable record of culinary excellence to his new role.

Chef Tapeswar has held key positions with leading hospitality brands, including ITC Hotels, InterContinental Hotels & Resorts, and Hyatt Hotels, where he demonstrated strong culinary leadership and innovation. Over the past six years with Hilton, he has built a reputation for excellence through his work at DoubleTree by Hilton Goa Panaji, DoubleTree by Hilton Goa Arpora, and DoubleTree by Hilton Jaipur Amer.

Chef Tapeswar’s move to Hilton Jaipur reflects Hilton’s dedication to nurturing and promoting talent within the organization. Over the years, he has actively implemented sustainability practices that reduce food waste, promote locally sourced ingredients, and encourage environmentally responsible kitchen operations — aligning with Hilton’s ESG strategy, Travel with Purpose.

In his new role, Chef Tapeswar will lead Hilton Jaipur’s culinary operations, crafting innovative menus that blend global inspiration with local flavors. His vision is to enhance Hilton Jaipur’s dining experience, creating refined and memorable culinary journeys for guests.

He also sees outdoor catering as a key opportunity in the Jaipur market and aims to strengthen Hilton Jaipur’s positioning as a premium culinary destination through innovation, sustainability, and a guest-centric approach.

Expressing his enthusiasm, Chef Tapeswar said: “I am thrilled to be part of such a renowned hotel and look forward to contributing to its continued success. I am excited to collaborate with the talented team here to reimagine our signature restaurants Aurum, Nebulae, and Chaandi, curate exclusive Chef’s Table experiences, and create lasting memories for our guests.”

Rahul Bhagat, General Manager, Hilton Jaipur, added: “We are excited to welcome Tapeswar to our team. He exemplifies Hilton’s focus on developing internal talent and fostering leadership. His expertise and culinary vision will be invaluable as we continue to enhance our food and beverage offerings and elevate guest experiences in the heart of Jaipur.”

Hilton Gurugram Baani City Centre announces the appointment of Sahil Joshi as Director of Operations.

New Delhi, October 2025– Hilton Gurugram Baani City Centre is pleased to announce the appointment of Sahil Joshi as Director of Operations. With nearly two decades of rich experience across leading hotel brands, Sahil brings a strong operational acumen and a track record of enhancing guest satisfaction and profitability in the luxury hospitality segment.

He has previously been associated with renowned hospitality groups such as The LaLiT Suri Hospitality Group, Radisson Hotel Group, and Hilton Hotels & Resorts, where he gained extensive experience in managing operations, driving service excellence, and leading high-performing teams across diverse markets.

An alumnus of the Institute of Hotel Management, Shimla, Sahil Joshi has spent his career shaping teams and systems that deliver exceptional guest experiences. Known for his collaborative leadership style and attention to detail, he has been instrumental in streamlining operations, mentoring teams, and driving consistent service excellence in competitive urban markets.

Harkaran Singh Sethi, General Manager, Hilton Gurugram Baani City Centre, shared, “We are delighted to welcome Sahil Joshi to our leadership team. His extensive experience across globally acclaimed hospitality brands and his passion for service will enrich our operational capabilities. Under his leadership, we look forward to elevating Hilton’s standards of excellence and delivering exceptional experiences in Gurugram and beyond.”

Commenting on his appointment, Sahil Joshi said, “It’s an honour to rejoin the Hilton family and lead operations at one of Gurugram’s most vibrant hospitality addresses. My focus will be on enhancing guest engagement, driving operational synergies, and fostering a culture of excellence that Hilton is renowned for worldwide.”

In his new role, Sahil will oversee the day-to-day operations of Hilton Gurugram Baani City Centre, focusing on service standards, operational efficiency, and guest experience innovation. His appointment underscores Hilton’s commitment to strengthening its leadership team as it continues to set new benchmarks in urban hospitality in North India.

Summit Hotels and Resorts Appoints Mayank Agarwal as Group General Manager – Revenue

October 2025: Summit Hotels and Resorts is pleased to announce the appointment of Mayank Agarwal as Group General Manager – Revenue. A valued member of the Summit family for the past eight years, Mayank has steadily advanced through the ranks—from Revenue Analyst to now leading the group’s comprehensive revenue management strategy.

With deep expertise in revenue optimization, pricing intelligence, and market analytics, Mayank has been at the forefront of driving Summit’s commercial success. His strategic use of data and keen understanding of market behavior have consistently translated into improved yield performance, stronger pricing discipline, and sustained profitability across the group’s portfolio of over 30 hotels.

In his new role, Mayank will be responsible for shaping and executing the company’s overall revenue and distribution strategy, ensuring each property maximizes its market potential. He will focus on leveraging advanced analytics, optimizing channel mix, and aligning revenue systems with Summit’s broader business goals.

Renowned for his analytical precision, collaborative mindset, and ability to develop high-performing teams, Mayank brings a leadership approach rooted in both strategy and execution. His insights into evolving demand patterns and data-driven decision-making will play a vital role in supporting Summit’s continued expansion across key leisure and business destinations.

Summit Hotels and Resorts congratulates Mayank Agarwal on his new role and looks forward to his continued leadership in strengthening the group’s revenue performance and market competitiveness.

Commenting on his appointment, Mayank Agarwal said, “It has been an enriching journey with Summit Hotels and Resorts, and I am truly honored to take on this new responsibility. Over the years, I’ve had the privilege of growing alongside the brand and contributing to its vision of creating value and exceptional guest experiences. As we step into the next phase of expansion, my focus will be on harnessing data-driven insights, innovation, and teamwork to strengthen our revenue strategy and deliver sustained growth.”

Sumit Mitruka, Founder & CEO of Summit Hotels and Resorts, added, “Mayank’s strong analytical acumen, leadership, and deep understanding of evolving market dynamics make him exceptionally well-suited to lead our revenue function. His strategic perspective and results-driven approach have been instrumental in our success, and we are confident that his vision will continue to propel Summit’s growth and strengthen our market position.”

Holiday Inn New Delhi Mayur Vihar Noida names Ishan Thaman as Front Office Manager

Holiday Inn New Delhi Mayur Vihar Noida announces the appointment of Ishan Thaman as Front Office Manager. Ishan brings with him 14 years of rich experience in the hospitality industry, having worked with globally recognized brands such as Marriott, The Leela and IHG.

Throughout his career, Ishan has consistently demonstrated excellence in guest experience, team leadership, sales, and operational efficiency, contributing significantly to enhancing service standards and driving brand loyalty.

Career Highlights and Achievements

A certified Departmental Trainer and Hotel Experience Champion, Ishan has also been part of IHG’s SWA Journey to General Manager Program and has received multiple recognitions for leadership, innovation, and guest engagement.

In his new role, Ishan will be responsible for leading and managing the front office operations, ensuring seamless guest arrival and departure experiences, driving guest satisfaction and loyalty programs, overseeing front office budgeting, cost control, and revenue optimization through effective upselling and inventory management, managing and training a diverse front office team to deliver consistent service excellence, coordinating with Sales, Housekeeping, Food & Beverage, and Engineering to ensure flawless inter-departmental collaboration and analysing guest feedback to implement service improvements.

“We are delighted to welcome Ishan Thaman to the leadership team at Holiday Inn New Delhi Mayur Vihar Noida. Ishan’s depth of experience, strategic mindset, and passion for hospitality align perfectly with our brand’s vision of delivering authentic and memorable guest experiences. His proven track record in driving guest satisfaction, mentoring teams, and achieving operational excellence will further strengthen our service culture and elevate our performance benchmarks. We look forward to his valuable contributions as we continue to enhance our guest journey and brand reputation.” – Anurag Rai, General Manager.

Pullman Chennai strengthens leadership with two new sales appointments

Pullman Hotels & Resorts announces the appointment of two seasoned sales leaders to Pullman Chennai, reinforcing its presence in South India and strengthening its corporate and MICE offerings.

Sabarinath R – Director of Sales and Marketing

Sabarinath R joins as Director of Sales and Marketing bringing over 20 years of experience in luxury hospitality sales and marketing. Previously, he served as Vice President – Business Development South at Foodlink F&B Holdings and Director of Sales & Marketing at The Leela Palace Chennai. Sabarinath has led pre-opening teams, MICE and catering operations, and strategic pricing initiatives. His achievements include attaining the highest RGI Index of 139 and ADR #1 in February 2024 at The Leela Palace Chennai, delivering consistent year-on-year growth in MICE and catering revenue, and receiving recognition as Chief Closing Officer of the Year (2022) and HOD of the Year (2014–15).

Anish C. Mohan – Director of Sales

Anish C. Mohan joins Pullman Chennai as Director of Sales, bringing extensive experience in hospitality sales and business development. With a career spanning senior roles at TAJ Coromandel Chennai, The Leela Palaces & Resorts, and aloft Chennai, Anish has demonstrated expertise in strategic planning, revenue growth, and client relationship management. He has successfully led teams in corporate, MICE, and leisure segments, enhancing brand visibility and delivering measurable business results in competitive South Indian markets.

Vinodh Ramamurthy, General Manager of Pullman Chennai, said, “We are delighted to welcome Sabarinath and Anish to the Pullman Chennai family. Their extensive experience, strategic insights, and deep understanding of the South Indian market will be instrumental in strengthening our market presence and delivering exceptional experiences to our guests. This appointment reflects our commitment to growth, innovation, and maintaining Pullman’s position as a leading destination for both business and leisure travellers.”

Grand Chennai by GRT Hotels Welcomes Mr. Vijaya Kumar as New General Manager

Chennai, October 2025 – GRT Hotels & Resorts is pleased to announce the appointment of Mr. Vijaya Kumar as the new General Manager of Grand Chennai by GRT Hotels, the group’s flagship property. With an illustrious career spanning over three decades, Mr. Kumar brings a wealth of expertise in operations, culinary innovation, and sustainable hospitality practices.

Mr. Vijaya Kumar’s elevation to this role marks a significant internal promotion within GRT Hotels & Resorts. He previously served as the Cluster Director of Food & Beverage and successfully led F&B operations across Radisson franchise GRT hotels. He brings 17 years of experience with GRT Hotels and Resorts, having served in various capacities across multiple properties. Over the years, he has worked with leading brands including Taj, ITC, and SRM Hotels.

Recognised for his contributions to the industry, Mr. Kumar has received multiple accolades, including the IFCA Smart Chef Award (2017), Green Hotelier of the Year, and medals at SICA Culinary Competitions. He is also a certified judge for national and international culinary contests, further cementing his reputation as a leader in hospitality. 

Passionate about giving back to the community, Mr. Kumar has driven several impactful initiatives including Chef Amudhupadai (a program to feed underprivileged children), collaborations with local farmers for organic produce, and the introduction of Braille menus and allergen-friendly dining experiences. He has also been instrumental in training and empowering differently-abled individuals in the bakery and hospitality sector.

Commenting on the appointment, Mr. Vikram Cotah, CEO, GRT Hotels & Resorts, said:
“We are delighted to appoint Mr. Vijaya Kumar as the General Manager of Grand Chennai by GRT Hotels. His journey with us reflects our commitment to nurturing talent and promoting from within. Having started his career as a professional chef, he brings a rare blend of culinary creativity and operational insight, which equips him with a deep understanding of both guest experience and the nuances of hospitality operations. His leadership, combined with his passion for service excellence, makes him the perfect custodian to carry forward the GRT legacy of thoughtful, people-first hospitality. We are confident that under his stewardship, Grand Chennai will continue to set new benchmarks in guest satisfaction and brand excellence.” 

Speaking on his new role, Mr. Vijaya Kumar said: “It is a privilege to lead Grand Chennai by GRT Hotels, the flagship property of a brand that has set benchmarks in Indian hospitality for nearly three decades. GRT Hotels & Resorts has always stood for warmth, innovation, and a people-first culture, and I am proud to be part of this legacy. As I take on this new role, my focus will be on building upon our strengths – crafting meaningful guest experiences, championing sustainability, and creating a destination that truly reflects the essence of GRT hotels. Together with my team, I look forward to carrying this tradition forward while setting new standards for excellence.”

Mr. Kumar holds a Diploma in Hotel Management from IHM Chennai, along with multiple postgraduate degrees including an MBA in Human Resources, MA in Public Administration, and Masters in Tourism Management. He is also certified in ISO 22000, AHLA programs, and is an accredited trainer and auditor.

With his appointment, Grand Chennai by GRT Hotels is poised to enter an exciting new chapter, blending tradition with contemporary hospitality to deliver exceptional guest experiences.

Shambhavi Mishra Appointed Head of Marketing, Gourmet Investments Pvt. Ltd.

Gourmet Investments Pvt. Ltd. is delighted to announce the elevation of Shambhavi  Mishra as Head of Marketing. Over the past two years, she has spearheaded marketing  for PizzaExpress and Chili’s American Grill & Bar, driving digital-first strategies,  consumer engagement, and high-impact campaigns. In her expanded role, Shambhavi  will now lead marketing across the company’s entire portfolio of global dining icons,  including P.F. Chang’s, with a mandate to strengthen brand presence and cultural  relevance in India’s fast-evolving dining landscape. 

Previously, as AVP- Marketing at Impresario Handmade Restaurants, she led strategy for  SOCIAL, antiSOCIAL, Smoke House Deli, Boss Burger, Lucknowee, and HungLi across  47+ locations nationwide. At SOCIAL, she redefined F&B marketing by blending  community-building, workspace strategy, and culture-first partnerships, positioning the  brand at the heart of India’s creative and entrepreneurial movement. She has also  driven marquee collaborations with Amazon, Netflix, Spotify, Tinder, Bumble,  Budweiser, Absolut, Flipkart, Stranger Things, Game of Thrones, and Gully Gang, while  creating original IPs like Fresh Cuts, Satrangi Mela, Culture Chutney, and Deluxe Thali:  celebrating art, music, sustainability, inclusivity, and diversity. 

Beyond brand building, Shambhavi has championed initiatives around women’s safety,  gender inclusivity, and diversity, embedding values into both workplace culture and  consumer experiences.

An alumna of ISB and MICA, with a foundational degree from the Institute of Technology  & Management, Shambhavi is known for her strategic clarity, entrepreneurial mindset,  and digital-first thinking. Widely regarded as a dynamic voice in India’s F&B industry, she  continues to shape brand stories that resonate deeply with today’s audiences.

Maishaa Mukadam joins Tourism Australia as the Business Development Manager - India

Tourism Australia is pleased to announce the appointment of Ms Maishaa Mukadam as the new  Business Development Manager – India. Ms. Mukadam is based in the Tourism Australia office in  Mumbai and recently commenced in the role. 

Ms Mukadam brings over 17 years of extensive experience in destination marketing, travel  distribution, and business events (MICE) to the team. Her impressive career includes key roles at  organisations such as the Singapore Tourism Board, Thomas Cook, GlobalTix, Cipla Pharmaceuticals,  Fountainhead, and Apavou Hotels. 

In her new role at Tourism Australia Ms Mukadam is responsible for distribution, partnerships with  key distribution and aviation partners, Business Events and the promotion of the award-winning  Aussie Specialist Program. 

India is one of Australia’s fastest growing inbound tourism markets and according to Tourism  Research Australia’s forecasts it is expected to continue to grow to reach almost 650,000 a year by  2030.

Lovely Kumari Joins Courtyard by Marriott Ranchi as Rooms Division Manager

Ranchi, October 2025: Courtyard by Marriott Ranchi has announced the appointment of Lovely Kumari as the Rooms Division Manager. In her new role, Lovely will oversee the Rooms Division operations, ensuring excellence in guest satisfaction, service quality, and operational efficiency while fostering Marriott’s commitment to hospitality excellence in the region.

Lovely brings with her over Ten years of rich experience across renowned hospitality brands including Marriott International and Hyatt Regency. Her career journey reflects a consistent track record of leadership, innovation, and a deep passion for guest-centric service.

Prior to joining Courtyard by Marriott Ranchi, Lovely served as Front Office Manager at Fairfield by Marriott Amritsar, where she led the Rooms Division to achieve outstanding results in guest satisfaction and team engagement. Under her leadership, the property earned multiple accolades including Guest Voice of the Year 2024, Front Office Manager of the Year 2024, and Social Media Star of the Year 2024.

Her previous leadership roles include Front Office Manager at Hyatt Regency Thrissur, Deputy Front Office Manager at Four Points by Sheraton Jaipur, and managerial positions at JW Marriott Pune, Le Méridien Kochi, and Le Meridien Mahabaleshwar and Kochi Marriott She has won various awards like Business Council India Award-J W Marriott, Guest Voice Champion of the year, Social Media Champion of the year, brilliant host of the year and many more. 

Lovely has been honored at the Prestigious 19th Tourism, Travel & Hospitality India Award for outstanding leadership at Fairfield by Marriott Amritsar 2024.

A natural at handling diverse front office tasks, Lovely’s strong sense of responsibility and efficient team management continue to be assets she brings to her new role. Fluent in English, Hindi, and Telugu, she has a genuine love for interacting with people and a keen interest in exploring various cultures and traditions.

A graduate in Hotel Management from Mahamaya Technical University Noida, Lovely also holds a Diploma in Aviation, Hospitality, and Tourism from Frankfinn Institute of Air Hostess Training. She is known for her dynamic leadership, operational acumen, and commitment to mentoring young hospitality professionals.

Commenting on her appointment, Lovely shared,

“It’s a privilege to join Courtyard by Marriott Ranchi and be part of Marriott’s continued legacy of excellence. I look forward to driving service innovation, enhancing guest experiences, and contributing to the hotel’s success story.”

With her extensive background and award-winning performance record, Lovely Kumari’s appointment marks an exciting chapter for Courtyard by Marriott Ranchi as it continues to strengthen its positioning as one of Jharkhand’s leading hospitality destinations.