Holiday Inn Amritsar Welcomes Mr. Pradeep Sharma as General Manager

Amritsar, India, August 2025 – Holiday Inn Amritsar is pleased to announce the appointment of Mr. Pradeep Sharma as its new General Manager. This move exemplifies IHG’s ongoing commitment to nurturing internal talent and advancing leadership within the organization, in line with the company’s Room to Grow philosophy.

Mr. Sharma brings with him extensive experience from his time across several prestigious IHG properties, including Crowne Plaza Ahmedabad and Crowne Plaza Gurugram. His operational expertise spans the full spectrum of hotel management, with a strong focus on Food & Beverage and operational excellence. As Area Food & Beverage Champion for Southwest Asia, he led regional initiatives to enhance F&B offerings, ensuring consistent innovation and service quality across multiple hotels.

In addition to his IHG experience, Mr. Sharma has held leadership roles with global hospitality brands including Hilton, Radisson, and London Park Hotels in the UK, enriching his leadership capabilities and enabling him to leverage diverse market insights and operational best practices.

An alumnus with a bachelor’s degree in hospitality management, Pradeep combines his academic foundation with practical expertise to deliver results. Known for his guest-centric and inclusive leadership style, he believes in fostering teamwork, discipline, and a performance-driven culture—principles he also applies in his personal passion for outdoor sports.

Mr. Pradeep Sharma, General Manager – Holiday Inn Amritsar, shared: “Amritsar offers an exciting opportunity to blend modern hospitality with the rich cultural heritage of the region. My vision for the hotel is to build a bridge between the local community and international travellers by creating authentic, locally inspired experiences. Through strong partnerships with local artisans, food producers, and tourism bodies, we’ll deliver unparalleled service and create bespoke experiences that reflect the true essence of Amritsar. Our focus will be on driving innovation in both our offerings and guest engagement, ensuring we deliver excellence at every touchpoint.”

Pankaj Gupta, Area General Manager – IHG Southwest Asia, commented: “Pradeep’s vast expertise in hotel operations, combined with his focus on strategic growth and innovation, makes him a natural fit to lead Holiday Inn Amritsar. His ability to drive operational excellence, alongside his commitment to local collaboration, will ensure that the hotel continues to evolve and stand out in this competitive market. We are confident that under his leadership, Holiday Inn Amritsar will continue to deliver exceptional guest experiences, rooted in the unique charm of the city.”

Fairmont Udaipur Palace Announces Vishrut Gupta as General Manager of this magnificent new destination

Udaipur, August’2025 – Fairmont Udaipur Palace is delighted to announce the appointment of Vishrut Gupta as General Manager of this magnificent new palace in the Aravalli Hills. With over two decades of distinguished experience in luxury hospitality, Vishrut brings to the role a rare blend of strategic foresight, emotional intelligence, and a deep-rooted passion for culturally immersive guest experiences. His thoughtful leadership and commitment to excellence position him perfectly to helm this new-age palace and shape it into one of India’s most iconic luxury destinations.

As the driving force behind the pre-opening and launch of this iconic destination, Vishrut is focused on building Fairmont Udaipur as India’s definitive modern palace for celebration, connection, and enchantment. His leadership philosophy is anchored in empathy, precision, and purpose—values that resonate through every aspect of the guest journey.

At Fairmont Udaipur, Vishrut steers operations across four foundational pillars: deeply authentic local cultural integration, an uncompromising service ethic, an empowered and purpose-driven colleague culture, and agile commercial strategy tailored to serve an evolving market. Each of these pillars supports his vision of creating a palace that doesn’t just impress—but moves, uplifts, and lingers in memory.

What defines Vishrut’s approach is a quiet, deliberate elegance. Under his guidance, Fairmont Udaipur Palace is being shaped into an environment where every interaction holds meaning, and every moment—no matter how small—is delivered with care. From curated arrival rituals to intuitive in-room personalization, he is committed to building an experience that is detail-rich, emotionally resonant, and seamlessly orchestrated. He leads a handpicked team of hospitality experts—each selected for their finesse, creativity, and sensitivity to celebration, tradition, and guest expectations.

In a luxury market increasingly defined by personalization, authenticity and hospitality with soul, Vishrut positions Fairmont Udaipur Palace as a destination where grandeur meets the discerning eye of modern global travelers. His emphasis on sustainable practices, technology-driven service personalization, and experiential innovation ensures that the guest journey is not only luxurious—but meaningful and memorable.

Whether it’s crafting dramatic  arrivals with Willy Jeeps and rose-petal canopies, offering signature rituals like the 56-dish Royal Thaal, or transforming moments into memories through immersive experiences like bedtime folktales, sound healing, or wild nature trail breakfasts—Vishrut’s vision is to spark wonder. A sense of timeless enchantment that leaves every guest not only satisfied, but spellbound.

As Fairmont Udaipur Palace begins its journey as one of India’s one of India’s most luxurious destinations, Vishrut Gupta stands at the helm with a deep belief in thoughtful

JW MARRIOTT MUMBAI SAHAR APPOINTS NUMRATA RAI KUMAR AS FRONT OFFICE MANAGER

Mumbai, August 2025: Located near the international airport and regarded as the Gateway to Mumbai, JW Marriott Mumbai Sahar is delighted to announce the appointment of Numrata Rai Kumar as the new Front Office Manager. With a distinguished career in hospitality and a deep-rooted focus on delivering outstanding guest service, Numrata brings a wealth of expertise, dynamic leadership, and fresh perspectives to her new role.

Leveraging her broad expertise in hospitality, Numrata Rai Kumar most recently excelled as Front Office Manager at Park Hyatt Hyderabad, where she raised guest satisfaction and operational standards to new heights. Her extensive career also includes key roles such as Assistant Front Office Manager at Courtyard by Marriott Siliguri, and managerial positions at Conrad Hotels & Resorts, Shangri-La Hotels and Resorts, Taj Hotels Resorts and Palaces, and Westin Hotels & Resorts. Numrata’s commitment to enhancing front office operations has been recognized through accolades like the "Best Employee of the Year" award, highlighting her commitment to outstanding service.

In her new position, Numrata will oversee all aspects of front office operations, focusing on seamless guest arrivals and departures, curating personalized guest experiences, and upholding the hotel’s reputation for luxury and excellence. With her remarkable attention to detail, JW Marriott Mumbai Sahar looks forward to achieving new benchmarks in guest service and operational efficiency under her stewardship.

JW Marriott Mumbai Sahar is pleased to welcome Numrata Rai Kumar and is excited about her contribution in enhancing the hotel’s hospitality experiences and strengthening its reputation as a leading luxury destination in Mumbai.

Ravi Rai Takes Charge as General Manager of The Orchid Hotel Mumbai

Mumbai: A new chapter begins at The Orchid Hotel Mumbai—Asia’s first certified eco-friendly five-star hotel—with the appointment of seasoned hotelier Ravi Rai as General Manager. With over two and a half decades in the hospitality sector, Rai’s arrival signals a fresh wave of energy and strategic direction for the landmark property.

Bringing with him a deep-rooted understanding of hotel operations, guest experience, and sustainable luxury, Rai is no stranger to leading from the front. His appointment comes at a time when The Orchid Mumbai continues to redefine responsible hospitality, blending ecological consciousness with five-star excellence.

In his new role, Rai will oversee all facets of the hotel’s operations, including strategic planning, guest satisfaction, team development, and brand positioning. With sustainability remaining a core focus, his leadership is expected to elevate the property's green ethos while reinforcing its standing as a leading urban ecotel destination.

Most recently, Rai served as Cluster General Manager for the Avadh Utopia Group, where he was responsible for overseeing flagship hotels across Surat, Vapi, and the wellness-focused Ayuska. Prior to that, he held multiple leadership roles with the Accor Group, managing properties like Novotel Visakhapatnam Varun Beach, Novotel Vijayawada, and The Bheemili Resort. His journey has also included key assignments with global hospitality giants like Hilton, Taj Hotels (IHCL), and Carlson Rezidor, making him a well-rounded industry veteran.

Known for his operational sharpness and people-centric leadership style, Rai has consistently driven top-line growth and guest satisfaction while launching and scaling marquee properties across geographies. His tenure at Accor, in particular, was marked by the successful management of large-format hotels and resorts, each known for their culinary innovation and expansive banqueting spaces.

“The Orchid Mumbai has long been a pioneer in ecotel hospitality, and it’s a privilege to take on the responsibility of leading such an iconic property,” said Ravi Rai. “My focus will be on building further on its legacy—enhancing guest experiences, strengthening the team, and deepening our commitment to sustainability in every aspect of the hotel’s journey.”

Sanjeev Advani, Vice President – Sales & Marketing at Kamat Hotels India Ltd., commented, “Ravi brings a rare blend of strategic vision and hands-on hotel management experience. His ability to blend operational efficiency with brand storytelling will be invaluable as we position The Orchid Mumbai for its next phase of growth.”

A career that began humbly as a Restaurant Cashier with Taj Hotels, Rai is a living example of steady growth and commitment. Rising through the ranks—from stewarding and F&B to senior leadership—he has built a reputation for mentoring teams, driving innovation, and staying rooted in guest-first values. Fluent in English, Hindi, Marathi, and Tulu, he connects effortlessly with guests and teams alike.

With  372 rooms, award-winning F&B outlets, and one of the city’s largest banquet offerings, The Orchid Hotel Mumbai remains a favourite for travelers and corporates seeking sustainable yet luxurious experiences. Under Rai’s stewardship, the hotel is expected to scale new heights while staying true to its eco-conscious DNA.

About The Orchid Hotel Mumbai
Located near the Mumbai domestic airport, The Orchid Hotel Mumbai is a flagship ecotel property under the Kamat Hotels India Ltd. portfolio. Known for its green practices, hospitality excellence, and culinary innovation, the hotel offers a harmonious blend of comfort, luxury, and sustainability.

Fortune Hotels appoints Anurag Bharadwaj as General Manager of Fortune Ranjit Vihar, Amritsar

With over 15 years of industry experience, Anurag brings strategic leadership and operational strength to the role.


Fortune Hotels, a member of the ITC Hotels Group, announces the appointment of Anurag Bharadwaj as General Manager of Fortune Ranjit Vihar, Amritsar.

An accomplished hospitality professional with over 15 years of experience, Anurag is widely regarded for his strategic vision, operational expertise, and commitment to service excellence. In his new role, he will oversee the hotel’s operations, focusing on delivering exceptional guest experiences, enhancing team performance, and driving the property’s growth and overall business performance.

Prior to joining Fortune Hotels, Anurag has held key managerial positions with leading hotel brands, including Holiday Inn Amritsar, Holiday Inn Chandigarh Panchkula (IHG), and The Fern Hotels and Resorts. His proven track record in managing premium hospitality properties positions him to lead Fortune Ranjit Vihar with innovation and distinction.

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Courtyard by Marriott Shillong Appoints Sumit Mehta as Director of Rooms

Shillong : Courtyard by Marriott Shillong is pleased to announce the appointment of Sumit Mehta as the new Director of Rooms.

With over 15 years of robust experience in Rooms Operations and a long-standing association with Marriott International, Sumit brings a wealth of knowledge, operational excellence, and a deep passion for delivering exceptional guest experiences.

Throughout his illustrious career, he has held leadership positions across several key Marriott properties, including Le Meridien Hyderabad, Sheraton Colombo, Aloft Aerocity New Delhi, Goa Marriott Resort & Spa & Hyderabad Marriott Hotel & Convention Centre. His proven track record of elevating service standards, driving guest satisfaction, and mentoring high-performing teams makes him a valuable addition to the leadership team at Courtyard by Marriott Shillong.

Sumit is well-regarded for his guest-centric approach, operational acumen, and commitment to training and development. His leadership philosophy focuses on fostering a culture of excellence, collaboration, and continuous improvement—perfectly aligned with the hotel’s vision of redefining hospitality in Shillong.

Tanuj Arora, General Manager – Courtyard by Marriott Shillong, commented:
“We are thrilled to welcome Sumit Mehta to our leadership team. His diverse experience, people-first approach, and deep understanding of Marriott’s brand ethos make him the perfect fit for our hotel. We are confident that his presence will further strengthen our positioning as a preferred hospitality destination in Shillong.”

Please join us in welcoming Sumit Mehta to the Courtyard by Marriott Shillong family and wishing him great success in his new role.

Novotel Visakhapatnam Varun Beach Appoints Vinayyak Ravichandra as Revenue Manager

Visakhapatnam, July 2025 – Novotel Visakhapatnam Varun Beach, a flagship property under the Accor portfolio, is pleased to announce the appointment of Mr. Vinayyak Ravichandra as its new Revenue Manager.

Bringing over a decade of proven expertise in revenue management across some of the world’s most respected hospitality brands, including Hyatt, Accor, Radisson, Hilton, Marriott, and IHCL, Mr. Ravichandra is poised to play a pivotal role in driving the hotel’s strategic growth in one of India’s most dynamic coastal markets.

Prior to this appointment, he served as Revenue Manager at Hyatt Place Jaipur, where he successfully implemented pricing strategies and forecast models that led to improved RGI and revenue performance. He has also held key positions at Hyatt Centric Janakpuri, New Delhi, and made impactful contributions within Accor’s Revenue & Distribution Support team for the Middle East and Africa (MEA), overseeing inventory control, market analytics, and commercial optimisation for a cluster of hotels.

Commenting on the appointment, Lakshmi Sridhar, Novotel Visakhapatnam Varun Beach, said, “We are delighted to welcome Vinayyak to our leadership team. His extensive cross-brand experience and strong command of revenue analytics and pricing strategy make him an asset to the hotel. We are confident that his insights and innovative approach will reinforce our market leadership and help unlock new levels of performance in an increasingly competitive landscape” 

Known for his strengths in forecasting, strategic pricing, market intelligence, and RevPAR enhancement, Mr. Ravichandra will now be responsible for leading the property’s revenue strategy, optimising profitability, and driving continued commercial success across all segments.

An alumnus of SRM University (Affiliated with IGNOU) with a Bachelor of Science in Hotel and Hospitality Administration, Mr. Ravichandra has consistently demonstrated an ability to align revenue tactics with market behaviour, resulting in improved forecasting accuracy and greater guest satisfaction.

The team at Novotel Visakhapatnam Varun Beach looks forward to the expertise and leadership he brings as the property sharpens its focus on business intelligence and sustainable revenue growth.

Park Hyatt Hyderabad Appoints Pushp Chauhan as Director of Food & Beverage

Hyderabad, India – Park Hyatt Hyderabad is proud to announce the appointment of Pushp Chauhan as Director of Food & Beverage. Pushp brings more than 11 years of exceptional leadership experience in the luxury hospitality sector, recognized for his commitment to operational excellence, innovative dining concepts, and consistently exceeding guest expectations.

Pushp has previously held key positions at prestigious hotels, most recently serving as Assistant Director of Food & Beverage at Grand Hyatt Gurgaon. He has demonstrated expertise in leading pre-opening operations, launching award-winning F&B outlets and banqueting spaces, and orchestrating major events such as celebrity weddings and master chef dinners. His strategic focus on team development and revenue management has delivered top-tier guest satisfaction rankings for Hyatt hotels across India and South West Asia.

As Director of Food & Beverage at Park Hyatt Hyderabad, Pushp’s visionary leadership and passion for culinary innovation will elevate the hotel’s acclaimed dining experiences. His approach aligns perfectly with Park Hyatt Hyderabad’s dedication to sophisticated hospitality and personalized service for discerning travelers.

JW Marriott Mumbai Sahar appoints Varun Suden as the Director of Operations

Mumbai, July 2025: Located near the international airport and regarded as the Gateway to Mumbai, JW Marriott Mumbai Sahar is pleased to announce the appointment of Mr. Varun Suden as the new Director of Operations. In this strategic leadership role, Mr. Suden will oversee all aspects of hotel operations, driving performance excellence and enhancing guest experiences across every touchpoint. With a proven track record in luxury hospitality and a commitment to operational efficiency, Varun’s appointment reinforces the hotel’s ongoing pursuit of service distinction and innovation in one of Mumbai’s most dynamic hospitality hubs, located near the international airport.

With an illustrious career spanning over 19 years, Varun brings an unrivaled expertise derived from his successful tenures at prestigious hospitality establishments such as Marriott International, Accor Hotels and The Leela.

Varun’s remarkable journey in hospitality began in the Food & Beverage division, where he cultivated a deep understanding of luxury dining and guest experiences. His passion for excellence and keen business acumen saw him rise through the ranks, culminating in his role as Restaurant Manager – Food & Beverage at Courtyard by Marriott, Gurgaon. Seeking broader horizons, Varun transitioned to the Front Office, where he assumed progressively senior roles, eventually rising to the position of Director of Rooms, each step further refining his leadership and operational expertise.

At JW Marriott Mumbai Sahar, Varun will bring his expertise in revenue management, cost management control, reporting and market share growth. As the Director of Operations, he will play a pivotal role in enhancing guest experiences, ensuring it aligns seamlessly with Marriott International Brand Standards.

With a strong focus on delivering unparalleled service and improved customer satisfaction, he will also ensure the smooth functioning of all areas under his jurisdiction, establish operational excellence along with the support of his team, improving service standards as well as maintaining excellent relationships with stakeholders. Varun will bring a fresh perspective to the hotel’s operations, further solidifying JW Marriott Mumbai Sahar’s reputation as a premier luxury destination.

His dedication, commitment to team development and passion for brilliance will be instrumental in tremendously elevating the guest experience at JW Marriott Mumbai Sahar.

Chef Deepak Rawat is the New Head chef at Fairfield by Marriott Jaipur

Fairfield by Marriott Jaipur is pleased to announce the appointment of Chef Deepak Rawat as the new Head Chef. With an illustrious culinary journey spanning over 15 years across premium hospitality brands in India and Thailand, Chef Rawat brings a wealth of expertise in Indian cuisine, tandoor, and global culinary techniques.

Prior to joining Fairfield Jaipur, Chef Rawat served as Sous Chef with IHCL in Haridwar and held leadership roles at prestigious properties including Fairfield by Marriott Indore, Anantara Chiang Mai, and The Westin Grande Sukhumvit, Bangkok. He has also been instrumental in opening Indian kitchens internationally, most notably at Aviyana Hotel, Thailand.

His appointment is aligned with the hotel’s vision to deliver elevated dining experiences and enrich the culinary landscape with authentic flavors and contemporary innovation.

“We are delighted to welcome Chef Deepak Rawat back to the Marriott family in this pivotal leadership role,” said Rishabh Jain, Hotel Manager, Fairfield by Marriott Jaipur. “His experience, creativity and passion for Indian cuisine will undoubtedly create memorable dining moments for our guests.

Alma Resort Cam Ranh Names Yen Dang as Director of Sales and Marketing

CAM RANH, Vietnam 2025– Yen Dang, a seasoned professional with two decades’ experience working for some of the Vietnamese hospitality landscape’s biggest brands has been appointed Alma Resort Cam Ranh’s director of sales and marketing (DOSM).

The Vietnamese national joins the award-winning 30-hectare beachfront resort on Vietnam’s Cam Ranh peninsula after working as DOSM at Mercure Danang French Village Bana Hills.

Previously, she was DOSM at nearby Movenpick Resort Cam Ranh, the cluster director of sales at Mercure Vung Tau and ibis Styles Vung Tau, the DOSM during the pre-opening of Melia Cam Ranh Bay, and director of sales (wholesales) at Novotel Phu Quoc Resort.

After completing an undergraduate degree in hospitality and tourism management at Ho Chi Minh City’s Van Lang University, she began her hospitality career in 2005 as a sales secretary at MGallery La Veranda Resort and Spa on Phu Quoc Island, steadily rising through the ranks to become the resort’s assistant sales manager. She then moved to Novotel Halong Bay to work as the sales manager before she was promoted to senior sales manager. She assumed the same role with Novotel Saigon Centre and Pullman Danang Beach Resort.

In her new role with Alma, she will oversee sales and marketing strategy and initiatives for the resort’s key segments and will report to Alma’s chief commercial officer Frederic Savoye.

“Yen is a dynamic and creative professional with a wealth of experience with many leading international hotels from Vietnam’s south to north,” said Alma’s managing director Herbert Laubichler-Pichler. “Her savvy in leading teams, drawing out each member’s strengths, to not only hit but exceed budget places her in excellent stead with our Alma family.”

Ritesh Raje has been elevated as the Executive Chef at DoubleTree by Hilton Goa, Panaji

National, July 2025 : DoubleTree by Hilton Goa, Panaji is proud to announce the elevation  of Ritesh Raje as the Executive Chef. With over 2 decades of robust culinary experience across leading hospitality brands, Ritesh’s promotion is a testament to his dedication, creativity, and operational excellence in the world of gastronomy.

A graduate of IHM Mumbai and PIC-3 certified by Dubai Municipality, Chef Raje has held key positions across acclaimed brands including Taj Mahal Palace Hotel and towers, Mumbai, Shangri-La Hotels and Resorts, Chelsea Plaza Hotel, Hyatt Pune, and Sheraton Grand Pune. His expertise spans banquet execution, restaurant operations, strategic menu planning, and team development. Notably, during his tenure at Shangri-La, he played a crucial role in the pre-opening phase, defining the menu and putting together a skilled culinary team.

In his previous positions, he had held the responsibility of leading food production operations with precision, curated diverse menus, and championed timely, high-quality service across all F&B outlets. Widely respected for his collaborative spirit and meticulous attention to detail, he is known to balance creativity with consistency. 

“This elevation is both an honour and a responsibility,” said Chef Ritesh Raje. “My focus will be on deepening our culinary identity infusing local flavours with global techniques while nurturing a kitchen culture that values skill, respect, and innovation. Goa’s bounty is inspiring, and I’m excited to reimagine how we serve it to our guests.”

Welcoming this elevation, Harshad Nalawade, General Manager of DoubleTree by Hilton Goa, Panaji, remarked, “Chef Ritesh has consistently displayed a deep understanding of not just culinary execution, but also the emotional intelligence required to lead a diverse team in a high performance environment. He brings a rare combination of operational excellence, strategic thinking, and hands on passion for the art of cooking. His elevation reflects our belief in homegrown leadership and our commitment to delivering thoughtful, innovative and unforgettable culinary experiences to every guest who dines with us.”

This elevation reinforces the hotel’s commitment to recognising in-house talent and delivering elevated gastronomic experiences rooted in quality, consistency, and flair.

About DoubleTree by Hilton Goa, Panaji 

DoubleTree by Hilton Goa, Panaji is a premier hospitality destination located in the vibrant heart of Goa. Known for its warm hospitality, modern amenities, and personalized service, the hotel offers a blend of comfort and local charm. With a commitment to delivering exceptional guest experiences, DoubleTree by Hilton Panaji Goa is the ideal choice for both leisure and business travelers seeking memorable stays in this coastal paradise.

Tushar Garg Joins Fairmont Mount Kenya Safari Club as Director of Sales & Marketing

Fairmont Hotels & Resorts is pleased to announce the appointment of Tushar Garg as the Director of Sales & Marketing at the iconic Fairmont Mount Kenya Safari Club, a luxury heritage property nestled at the foothills of Mount Kenya.

In his new role, Tushar will spearhead the resort’s overall sales, marketing, and commercial strategy, with a focus on driving revenue growth and elevating the brand's positioning across global and regional markets.

Tushar brings with him over two decades of rich and diverse experience in the hospitality industry. He has led high-performing teams across globally recognized brands such as Marriott International, Accor, Hyatt Hotels, Radisson Hotel Group, and Ramoji Film City. His career reflects a consistent track record of dynamic leadership, strategic foresight, and deep expertise across the MICE, leisure, and corporate segments.

Prior to joining Fairmont, Tushar served as the Director of Sales & Marketing at Hyderabad Marriott Hotel & Convention Centre and Courtyard by Marriott, where he led commercial efforts for one of the largest hospitality complexes in Hyderabad.

His previous leadership roles also include tenures at Ramoji Film City, Grand Mercure Mysuru, Hyatt Raipur, Park Inn by Radisson Gurgaon, and an international assignment across Tanzania and Uganda, where he was instrumental in hosting high-profile events including the World Economic Forum and the Commonwealth Heads of Government Meeting (CHOGM).

Tushar holds academic credentials from the prestigious Glion Hotel School in Switzerland and The Blue Mountains International Hotel School in Australia, blending global hospitality education with proven commercial acumen.

His appointment marks a strategic move by Fairmont to further strengthen its luxury brand presence and international outreach from the heart of Africa.

Chaitanya Sharma Appointed as Director of Operations at JW Marriott Bengaluru Prestige Golfshire Resort & Spa

Bengaluru, India – JW Marriott Bengaluru Prestige Golfshire Resort & Spa is delighted to announce the appointment of Chaitanya Sharma as their new Director of Operations.

With a distinguished career spanning over 17 years in the luxury hospitality sector across India and the UAE, Chaitanya brings with him a rich blend of operational leadership and a deep commitment to delivering exceptional guest experiences.

Chaitanya began his hospitality career with The Oberoi Group in India and the UAE, where he built a strong foundation in luxury service and front office operations. Over the years, he has held leadership roles at prestigious properties including The Oberoi Dubai, Five Palm Jumeirah Dubai, BNBME Holiday Homes by Hoteliers, and Four Seasons Hotel at Embassy One, Bengaluru. He has consistently demonstrated excellence in cross-functional management, team development, and enhancing guest experiences. Most recently, as Director of Rooms at Four Seasons Hotel at Embassy One, Bengaluru, Chaitanya spearheaded strategic initiatives, led impactful brand positioning efforts, and played a pivotal role in elevating the overall guest experience.

Leveraging his extensive experience, he will drive operational excellence and elevate the guest experience. With a deep understanding of high-end hospitality and a passion for exceptional service, he is a valuable asset to the team. Focused on enhancing operational cohesion, investing in team development, and refining service delivery, his approach combines strategic insight, strong on-ground presence, and a keen understanding of luxury guest expectations.

With this strategic appointment, the resort reinforces its commitment to delivering a seamless guest experience and setting new benchmarks in luxury hospitality. In his new role, he will oversee the resort’s day-to-day operations, drive excellence across departments, and continue to elevate the property's positioning as a leading luxury resort destination in India.

“We are delighted to welcome Chaitanya to the team, his depth of experience and passion for creating elevated guest journeys make him the perfect fit to lead operations at our resort.” said Ronan Fearon, General Manager, JW Marriott Bengaluru Prestige Golfshire Resort & Spa.

In his spare time, Chaitanya enjoys playing golf, travel, and mentoring hospitality professionals.

Madhusudan Kumar appointed as the Food and Beverage Manager at DoubleTree by Hilton Goa- Panaji

National, July 2025:DoubleTree by Hilton Goa, Panaji is delighted to welcome Madhusudan Kumar as the new Food & Beverage Manager. Bringing over 13 years of rich experience in the hospitality sector, Kumar offers a results-oriented mindset and a strategic approach, focused on enhancing guest experiences through exceptional food and beverage service.

Having held leadership roles at reputed brands including Grand Mercure Mysore, Novotel & Ibis Bengaluru, and Hyatt Regency Mumbai, he has consistently demonstrated excellence in operational management, revenue optimization, and service innovation. In previous roles, Kumar was instrumental in implementing quality assurance systems, curating impactful dining concepts, and mentoring high-performing teams.

In this new role, Kumar will oversee all food and beverage operations at DoubleTree by Hilton Goa, Panaji, focusing on elevating guest satisfaction, streamlining service standards, and introducing progressive marketing strategies tailored to the evolving tastes of today’s travelers.

Sharing his vision for the role, Kumar said, “I’m thrilled to join DoubleTree by Hilton Goa, Panaji at a time when the food and beverage landscape is ripe with opportunity. I look forward to creating dining experiences that reflect both global quality and local flavor, while driving innovation and operational excellence across all touchpoints.”

Harshad Nalawade, General Manager at DoubleTree by Hilton Goa – Panaji, added, “We are excited to welcome Madhusudan to our leadership team. With a proven ability to align food and beverage strategy with business goals, he brings the expertise and energy needed to take our culinary offerings to the next level. We look forward to the fresh ideas and guest-centric focus he will bring to the table.”

The Den Bengaluru appoints Eldho Jacob as the Director of Sales

Bengaluru, July 2025: The Den Bengaluru is pleased to announce the appointment of the newest team member, Eldho Jacob as the Director of Sales. Eldho has built a stellar reputation for himself for driving revenue growth and strategic partnerships. He has previously worked with leading hospitality brands like Tamara Leisure Experiences Pvt Ltd, The Leela Kovalam, Crown Plaza, Kochi, and The Trident.

With an extensive experience of 13 years in the hospitality industry, Eldho Jacob and a proven track record of driving sales strategies, and contributing to revenue generation which will elevate the growth of The Den Hotel. In his new role, Eldho will oversee sales strategies to achieve key revenue targets, strengthen The Den’s market position, and foster long-term relationships, all while enhancing guest experiences.

Enthusiastic about his new role, Eldho states, “I’m excited to join The Den Bengaluru at such a dynamic time for the hospitality industry. My focus will be on strengthening our market presence, fostering strategic partnerships, and creating value-driven experiences for our guests and stakeholders.”

With this new appointment, Mr. Vinesh Gupta, the General Manager of the Den hotel in Bengaluru has expressed his gratitude, stating, “We are delighted to have Eldho on board as Director of Sales. His wealth of experience, knowledge, and strategic mindset will be invaluable in driving our sales efforts and enhancing sustainable growth. We are confident that under his leadership, The Den, Bengaluru will continue to be positioned as a market leader in the hospitality industry

Outside of work, Eldho enjoys spending quality time with his wife and two daughters, traveling, exploring cuisines, watching movies, and expanding his network.

Mercure Lucknow Gomti Nagar Appoints Ajay Kumar As The Security Manager

Lucknow, July 2025: Mercure Lucknow Gomti Nagar is pleased to announce the appointment of Mr. Ajay Kumar as the new Security Manager. In his new role, Ajay will be responsible for implementing and overseeing the hotel’s comprehensive security protocols, ensuring the safety and well-being of guests, colleagues and assets.

With over 11 years of experience, Ajay brings with him a deep understanding of hotel operations, emergency response systems, and preventive security measures. His past roles have equipped him with strong leadership qualities and a proactive approach to risk management, making him an asset to the hotel’s leadership team.

Commenting on his appointment, Amit Kapoor, General Manager, said 'We are delighted to welcome Ajay Kumar to the Mercure Lucknow family. His experience in hospitality security and commitment to excellence make him a valuable addition to our team. We look forward to the positive impact he will bring to our operations.’

Sanil Mule Joins The Orchid Hotel Pune as Front Office Manager to Lead Guest Experience Excellence

Pune: Bringing over a decade of hospitality experience across India and the Middle East, Sanil Mule has joined The Orchid Hotel Pune as its new Front Office Manager.

Sanil Mule brings a wealth of knowledge in guest services, front office operations, and team leadership. His professional journey includes key roles with reputed hospitality brands, where he consistently demonstrated a passion for excellence, team building, and delivering personalized guest experiences.

Prior to joining The Orchid Hotel Pune, Mr. Mule was associated with properties across India and the Middle East, gaining international exposure and honing his skills in dynamic, fast-paced environments. His expertise lies in front office administration, guest satisfaction metrics, and building high-performing service teams.

In his new role at The Orchid Hotel Pune, Sanil will spearhead front desk operations, drive service standards, and ensure seamless guest interactions from check-in to check-out. His focus will be on elevating the guest experience while aligning with the hotel’s eco-conscious hospitality philosophy.

Mr. Soumitra Kundu, Deputy General Manager, The Orchid Hotel Pune, shared,
“We are delighted to welcome Sanil Mule to our leadership team. His experience, energy, and strong operational background will be invaluable as we continue to innovate and raise the bar in guest engagement and service excellence.”

I’m truly excited to be a part of The Orchid Hotel Pune, a brand that stands for sustainability and heartfelt hospitality. I look forward to working with the team to enhance the guest experience, build stronger service culture, and contribute meaningfully to the hotel’s continued success. Said Sanil Mule, Front Office Manager,The Orchid Hotel Pune. 

Sanil’s appointment reflects The Orchid Hotel Pune’s ongoing commitment to excellence, sustainability, and creating memorable experiences for every guest.

A New Chapter at the Gateway to Mumbai-JW Marriott Mumbai Sahar appoints Sachin Mylavarapu as the General Manager

Mumbai,July 2025 – JW Marriott Mumbai Sahar is pleased to announce the appointment of Sachin Mylavarapu as the General Manager, marking the beginning of a new chapter at one of Mumbai’s most distinguished luxury addresses.

Conveniently located near the international airport and often regarded as the Gateway to Mumbai, JW Marriott Mumbai Sahar blends modern elegance with intuitive service. With Sachin at the helm, the hotel looks forward to building on its legacy of warm hospitality and timeless luxury.

With over 20 years of hospitality experience, Sachin brings a wealth of operational expertise and global perspective. He has worked across India, the USA, and Europe, and most recently served as Senior Director – Operations, South Asia for Marriott International. In this role, he was responsible for driving operational excellence across Marriott’s portfolio in South Asia.

Sachin has been with Marriott International for over 16 years, having led diverse teams across multiple brands in operations, food and beverage, and guest experience, making him a well-rounded leader with a deep understanding of both people and performance.

In his new role, Sachin will oversee all aspects of hotel operations at JW Marriott Mumbai Sahar, with a focus on delivering seamless guest experiences, nurturing talent, and enhancing the hotel’s presence as a preferred choice for both business and leisure travelers.

Sharing his thoughts on the new role, Sachin said:
“It’s a privilege to join JW Marriott Mumbai Sahar, a hotel that stands as a symbol of refined hospitality in India. I look forward to working closely with the team to deliver service that is warm, intentional, and truly memorable.”

Hilton Garden Inn Mumbai International Airport Appoints Savio Coutinho as New Executive Chef

Hilton Garden Inn Mumbai International Airport, developed by Fariyas Hotels & Resorts, is delighted to announce the appointment of Savio Coutinho as its new Executive Chef. A culinary leader with over 22 years of experience, Savio brings a unique blend of creativity, passion, and precision to the hotel’s dynamic food and beverage landscape.

Having helmed kitchens at hospitality giants like Marriott, Radisson, Renaissance, and The Orchids, Savio’s repertoire spans across fine dining, banquets, and menu innovation—delivering not just meals, but meaningful gastronomic experiences. His ability to fuse global techniques with local sensibilities makes him a perfect fit for Hilton Garden Inn’s signature all-day diner, Together & Co, and its diverse culinary offerings.

“Cooking is more than a profession—it’s about creating memories on a plate. I look forward to bringing bold flavors and creative dishes to Hilton Garden Inn Mumbai International Airport,” says Savio.

Expressing his excitement for this new chapter, Savio adds, “It’s an incredible opportunity to curate memorable dining moments that reflect the warmth and energy of this city. My vision is to build a food culture that is rooted in authenticity, but isn’t afraid to experiment and evolve.”

A true adventurer at heart, Savio’s love for superbikes and strumming the guitar are just another reflection of the passion and spontaneity he brings to his kitchen. His personal motto—‘Cook with soul, serve with flair’—perfectly aligns with the spirit of Hilton Garden Inn.

With Savio Coutinho at the helm, the hotel looks forward to elevating its culinary experiences and welcoming guests to a world where every dish tells a story.