Key Take Away
Starting with Australia and New Zealand, Virtual Meetings by Marriott Bonvoy Events aim at offering clients a large scale of remote meeting possibilities.
A new adaptation for the world number one to the world after COVID-19 pandemic.
For More Information
hospitality-on.com/en/mice/marriott-launch-virtual-meeting-offer
The full post here
Key Take-Aways:
The Cleveland Clinic added to IHG Way of Clean
Establishing a Global Cleanliness Board
Using hospital-grade disinfectants to deep clean
sanitizing stations in lobbies
cleaning kits in guest rooms.
paperless check-out and touch-less transactions at reception
protective equipment for staff where necessary
Key Take Away
Celebrated hotel and brand management company Dream Hotel Group announced today a new partnership with leading Tulum-based real estate development group Los Amigos to operate three new properties in Tulum, Mexico.
With 16 hotels open today and another 20+ locations in various stages of development worldwide, Dream Hotel Group remains one of the fastest-growing independent lifestyle hotel companies in the world.
For more Information
Key take Away
In uncertain times, IDeaS opens its Revenue Management Foundations courses to all and partners with renowned universities to educate and empower tomorrow’s revenue leaders
Get the courses here > ideas.com/revenue-management-foundations/
Additionally, it has added the William F. Harrah College of Hospitality, University of Nevada, Las Vegas to its growing list of prestigious academic partners.
Key Take Away
Successful hospitality professionals know that multiple institutions have shifted their educational offer from the physical space into a distance-learning format in record time - proof of how the educational system can evolve.
With Covid-19 acting as a trigger for change in our educational model for more individualization, flexibility and global reach, we can now return to the original meaning of "crisis" as a turning point for better hospitality educational models in the future. The difference between success and failure often depends on how we deal with challenges and difficulties.
For More Information
Key Take Away
Accor announces that it has signed an agreement with a consortium of 5 banks for a new €560m Revolving Credit Facility (RCF).
It has been underwritten by the following 5 banks: BNP Paribas, Crédit Agricole CIB, Crédit Industriel et Commercial, Natixis and Société Générale
Accor has re-opened 250 hotels since end-April. To date, 42% of the Accor network is operating.
For more information
Key Take Away
Plant-based meat manufacturer Growthwell Group has clinched US$8 million (S$11.4 million) in a funding round led by Temasek to set up local research and development (R&D) Centre and to launch a new product line with an Israeli start-up.
Started in 1989, Growthwell specializes in vegetarian food solutions for food and beverage businesses and organisations in Singapore, Australia, India and the United States.
For More Information
www.straitstimes.com/business/companies-markets/growthwell-snares-114m-in-temasek-led-funding-round
Key Take Away
The UK capital suffered its worst hotel performance on record last month, as a result of the Covid-19 lockdown and global travel restrictions.
Average Daily Rates fell 38.9 per cent to £87.18, while revenue per available room fell 83.5 per cent to £19.11.
STR shows that occupancy fell to 21.9 per cent last month – down from 32.7 per cent in March
For More Info
https://www.businesstraveller.com/business-travel/2020/05/16/london-recorded-worst-hotel-performance-on-record-in-april/?utm_source=Mailer&utm_medium=ET_batch&utm_campaign=ethospitality_news_2020-05-16&dt=2020-05-16
Key Take Away
The Leela Palaces, Hotels and Resorts, Indian luxury hotel chain have received enquiries for work from hotel availability.
The COO also mentioned that hotels can look at mini staycations, as people will tend to move out from their houses and stay in a hotel for a change. Safety and sanitisation are going to be a new luxury
The group has partnered with leading certification company Bureau Veritas to revamp the hygiene protocol of all its hotel
For More Information
https://hospitality.economictimes.indiatimes.com/news/hotels/et-hospitality-leadership-forum-leela-groups-anuraag-bhatnagar-on-work-from-hotel-model/75766444
Key Take Away
Wyndham Hotels & Resorts has appointed Joon Aun Ooi as President of the Asia Pacific region. Our focus in the region and continued commitment to making hotel travel possible for all remains unchanged
The company has brought together its South East Asia and Pacific Rim business with its Greater China operation to establish the Asia Pacific region.
For More Information:
https://www.thehotelconversation.com.au/news/2020/05/18/wyndham-hotels-resorts-announces-new-asia-pacific-leadership/1589755730?utm_source=Mailer&utm_medium=ET_batch&utm_campaign=ethospitality_news_2020-05-18&dt=2020-05-18
Key take away
By deploying the Dotpe’s QR-based digital commerce and payments solution, the restaurant fraternity represented by NRAI will be able to reorient their operations by connecting with their customers directly through WhatsApp
Here's how it works :
Guests can scan the QR code placed on the tables from their own mobile phones, and view the entire menu of the restaurant on the phone just like an e-commerce catalogue.
For more information:
https://www.hotelierindia.com/fb/10908-nrai-teams-up-with-dotpe-for-digital-ordering-and-payment-solutions
Key Talk Away
The Federation of Hotel & Restaurant Associations of India (FHRAI) has appealed to the government for relaxation for the hospitality sector at least in the Green and Orange Zones.
Hotels and restaurants in Green zones be allowed to operate to 100% and in Orange zones to 50% capacities.
For more information:
https://hospitality.economictimes.indiatimes.com/news/hotels/lockdown-4-0-fhrai-appeals-for-relaxation-for-the-hospitality-sector/75783070
Key Take Away
While hotels are hit hard by the lockdown, Serviced Apartments continue to survive on the base of their long-stay guests. Operators like Ascott Limited, highlight this advantage to asset owners and prospective investors
The Ascott Limited is a Singapore company that has grown to be one of the leading international lodging owner-operators.
ET Hospitality World spoke to Supriya Malhotra, Area General Manager of Ascott Chennai cluster to understand the business and how Serviced Apartments are better placed than regular hotels in the Covid-19 crisis.
For More Information:
https://hospitality.economictimes.indiatimes.com/news/hotels/our-serviced-residences-deliver-a-higher-efficiency-in-operations-compared-to-our-peers/75466391
Key Take Away
Foodtech startups have re-defined the food consumption of an average Indian customer. From gourmet to street foods delivered to our home by the innovative, algorithm-driven apps assigning a fleet of concierge delivery guys who pick up the food from several choices of restaurants, disrupting the food industry — both in organized and unorganized sectors.
One such advantage of this technology-driven delivery platform is the existence of Cloud kitchens or dark kitchens.
The major reasons for the failure of these kitchens are:
1. Lack of Business vision
2. Huge leap in Aggregators commission
3. Too Many Players in the Same Segment
4. Pricing Factor
5. Zero Market Research
6. Lack of Consistency
7. Lack of Technology
8. Dependency on Unreliable Labour
9. Flawed Costing
10. Lack of Structure and Process
For more information visit :
https://medium.com/@srinivasanrangarajalu/10-reasons-for-the-failure-of-cloud-kitchens-any-food-business-3c2ea2dfb65
Key Take Away
Federation of Hotel and Restaurant Associations of India (FHRAI) has proposed that hotels and restaurants in green zones be allowed to operate at 100 percent and in orange zones at 50 percent capacities.
The industry is staring at a potential job loss of around 3.8 crore, which is 70 percent of the total workforce.
Long-time Marriott International senior executive Dave Grissen has decided to step down from his position as group president, the Americas, toward the end of 2020 and retire from Marriott in the first quarter of 2021
Grissen leads all aspects of the company's biggest region, the Americas, which generates more than two-thirds of the company's fee revenues
Under Grissen's leadership, Marriott's Americas organization has grown from 2,928 hotels to 5,640 properties today, with another 1,800 hotels in the pipeline
Marriott also announced plans for the company's lodging operations to be consolidated under two long-time Marriott leaders after Grissen steps down from his current role. Under this plan, Liam Brown will take on the role of group president, North America and Craig S. Smith will take on the role of group president, International.
Brown currently is group president, Europe, Middle East & Africa. Brown was president, Europe, and before that, president, select brands and owner and franchise services, North America.
The company expects that David Marriott, currently president, U.S. full service, managed by Marriott, will join the company's board of directors in 2021
The COVID-19 pandemic has caused disruptions in almost every human activity on the planet. At the moment travelling anywhere is out of the question for most, even though some countries are cautiously opening their borders
Maldives is ready to offer a fresh concept that you really should experience: Island Homes. The thought of being cloistered in a luxurious home with every comfort available while away from home is definitely something many travelers around the world are yearning to experience for themselves once Maldives is open for business post pandemic.
Most Island Homes are located in a contained private area providing the ultimate in privacy with many of the luxuries you’d usually expect to find at a Maldivian resort.
One of the first such properties to pop up in Maldives is the luxurious Veli Vilaa located in Dhiffushi Island.The property has such a calming and magical effect on the senses that guests often despair having to leave. One Serbian family, who arrived before the pandemic leading to lockdowns all over the world, chose to extend their stay to six weeks once they realized they’d rather stay and experience the stress-free island life, cocooned and sheltered from the woes of the world at large for as long as possible, before heading back.
Maldives Marketing & Public Relations Corporation (MMPRC) has conducted webinars for travel trade in India and has commenced a campaign with an Indian travel agency Kayak from today till 22nd May 2020.In an effort to inspire travelers to keep dreaming about the destination.
India is one of the key source markets likely to be amongst the top post-pandemic tourists to the Maldives when traveling resumes once again. In January 2020, there were 13,846 tourist arrivals from this market which was a 19% increase when compared to the same period from last year.
These sessions were held to train potential travel agencies and tour operators to yield the maximum business and achieve a greater reach in the market. The webinars by MMPRC also aim to lead engagement in promoting the Maldives and answer destination FAQs over the course of the lockdown.
Till date, these webinars have reached over 302 pax from tour operators and travel agents in India such as Ease My Trip, SOTC Travel Ltd, Travel Triangle and Vacations Exotica to name a few.
The joint campaign with Kayak will have ads depicting ‘Visit Maldives…later’ displayed throughout the website. The messaging in the campaign is intended to encourage visitors to travel to the Maldives once the pandemic has been overcome.
Cocogiri Island Resort, a new luxury resort situated in Vaavu Atoll is scheduled to open on 1, December 2020.
Located just 12 minutes away by seaplane from Velana International Airport, Cocogiri is already being hailed having one of the best house reefs in the Maldives, making it a dream come true for snorkelers and scuba divers.
Cocogiri is an exclusive, boutique resort featuring 20 water villas and 20 beach villas on a private island ensuring the utmost tranquility for guests.
Guests can also enjoy evenings watching the sunset while dining at Cocogiri’s beach restaurant with a range of international cuisine made by their highly experienced team of chefs, or cool off at the bar. For more adventurous guests, the resort offers the opportunity to scuba dive or snorkel with their on-island Dive School, or raise your adrenaline levels with their extensive water sports programme. Explore the surrounding islands and immerse yourself in the cultural beauty of the Maldives through Cocogiri’s daily excursions.
Regardless of the occasion, Cocogiri Island Resort assures to offer the perfect setting for rare moments of romance, adventure, excitement and memories to last a lifetime.
In appreciation of the Maldivian medical professionals’ selfless dedication in fighting on the frontline during this challenging time, LUX* Resorts & Hotels in the Maldives shows their gratitude to the local healthcare workers by giving a complimentary two-night stay on full board at either LUX* South Ari Atoll Resort & Villas or LUX* North Malé Atoll Resort & Villas, Maldives.
The public can pay tribute to a healthcare professional who had touched their life during this unprecedented crisis by sharing their stories of appreciation on their own Facebook profile, along with the hashtags #CollectivelyWeCare and #CollectivelyWeCareLSAA or #CollectivelyWeCareLNMA, including a picture of the medical worker and tagging the resort they wish to win a stay in for their nominee.
The post with the most likes will enable the nominated healthcare worker to redeem his or her stay for two adults on full board basis including domestic transfers, as soon as accessibility is re-established to the respective resorts. This campaign will end on 3 June 2020.
Additionally, LUX* Resorts & Hotels will honour these two Healthcare Heroes by planting a coconut tree on World Environment Day (5 June) in their names to serve as permanent reminders of their service rendered during this unprecedented time.
No gesture is enough to repay their selfless acts of service, however, we wish to do our bit to provide them with a well-deserved holiday so they can recuperate and rest,” said John Rogers, General Manager of LUX* North Malé Atoll Resort & Villas.
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Ditch the cookie-cutter hotel energy.
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👉 Read the full feature
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Explore modern upselling strategies in hospitality—how smart, guest-focused techniques boost revenue and elevate guest experience worldwide.
